ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|
| Direct Emissions (Tencent Holdings Limited, organization boundary) | tonnes of CO2e | 121455.97 | 108 | |||
| Indirect Emissions (Tencent Holdings Limited, organization boundary, Market-based) | tonnes of CO2e | 5935144.08 | 108 | |||
| Scope 1 GHG emissions (percentage of total) | % | 2.01 | 18 | |||
| Scope 1 emissions (tCO2e) | tCO2e | 172137.9 | 275373.5 | 121466.0 | 100 | |
| Scope 2 GHG emissions (percentage of total) | % | 47.28 | 18 | |||
| Scope 2 emissions (tCO2e) | tCO2e | 2650073.0 | 2561328.3 | 2863848.7 | 100 | |
| Scope 3 GHG emissions (percentage of total) | % | 50.71 | 18 | |||
| Scope 3 emissions (tCO2e) | tCO2e | 2917512.5 | 2957122.0 | 3071295.4 | 100 | |
| Scope 3 emissions - Business travel (percentage of Scope 3) | % | 4.64 | 18 | |||
| Scope 3 emissions - Capital goods (percentage of Scope 3) | % | 14.83 | 18 | |||
| Scope 3 emissions - Downstream leased assets (percentage of Scope 3) | % | 0.06 | 18 | |||
| Scope 3 emissions - Employee commuting (percentage of Scope 3) | % | 1.32 | 18 | |||
| Scope 3 emissions - Fuel- and energy-related activities (not included in scope 1 or scope 2) (percentage of Scope 3) | % | 25.60 | 18 | |||
| Scope 3 emissions - Purchased goods and services (percentage of Scope 3) | % | 0.49 | 18 | |||
| Scope 3 emissions - Upstream leased assets (percentage of Scope 3) | % | 52.82 | 18 | |||
| Scope 3 emissions - Upstream transportation and distribution (percentage of Scope 3) | % | 0.23 | 18 | |||
| Scope 3 emissions - Waste generated in operations (percentage of Scope 3) | % | 0.01 | 18 | |||
| Total Emissions Quantified (Tencent Holdings Limited, organization boundary, Market-based) | tonnes of CO2e | 6056610.05 | 108 | |||
| Total GHG emissions | tCO2e | 6056610.1 | 18 | |||
| Total GHG emissions (Scopes 1, 2, 3) (tCO2e) | tCO2e | 5739723.7 | 5793823.7 | 6056610.1 | 100 | |
| Total GHG emissions per unit of revenue | tCO2e/RMB million | 10.5 | 10.4 | 9.5 | 9.2 | 18 |
| Total GHG emissions per unit of revenue (tCO2e/RMB Million) | tCO2e/RMB Million | 10.4 | 9.5 | 9.2 | 100 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Hazardous waste (tonnes) | tonnes | 1051.0 | 1321.7 | 3105.8 | 100 |
| Hazardous waste per unit of revenue (kg/RMB Million) | kg/RMB Million | 1.9 | 2.2 | 4.7 | 100 |
| Resource utilisation amount of electronic waste (tonnes) | tonnes | 166.0 | 369.7 | 649.0 | 100 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Non-hazardous waste (tonnes) | tonnes | 33062.4 | 46536.4 | 33097.8 | 100 |
| Non-hazardous waste per unit of revenue (kg/RMB Million) | kg/RMB Million | 59.6 | 76.4 | 50.1 | 100 |
| Reusing amount of electronic equipment (tonnes) | tonnes | 2740.6 | 4298.5 | 4380.8 | 100 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| CO2 emissions reduced by green electricity procurement | tonnes | 778246.2 | 18 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Diesel (L) | L | 1458596.4 | 1208688.0 | 725147.5 | 100 |
| Direct energy consumption (MWh) | MWh | 35054.9 | 37373.3 | 34702.7 | 100 |
| Gasoline (L) | L | 44623.7 | 91118.9 | 95428.2 | 100 |
| Green electricity purchased | MWh | 1364625.9 | 18 | ||
| Indirect energy consumption (MWh) | MWh | 5010990.2 | 5127794.9 | 6442146.3 | 100 |
| Installed capacity of on-site renewable energy facility (MW) | MW | 63.8 | 100 | ||
| Installed renewable energy capacity in data centres | MW | 63.8 | 18 | ||
| Natural gas (m3) | m3 | 1867442.0 | 2272886.4 | 2465131.0 | 100 |
| On-site renewable energy (MWh) | MWh | 21870.0 | 28311.5 | 52035.9 | 100 |
| Other indirect energy consumption (MWh) | MWh | 13860.6 | 13125.9 | 12536.4 | 100 |
| Percentage of renewable electricity (%) | % | 7.2 | 12.4 | 22.0 | 100 |
| Renewable energy purchased (MWh) | MWh | 336419.5 | 604277.1 | 1364625.9 | 100 |
| Share of green electricity in leased data centres | % | 3.8 | 18 | ||
| Total electricity consumption (MWh) | MWh | 4997129.6 | 5114669.0 | 6429609.9 | 100 |
| Total energy consumption (MWh) | MWh | 5046045.1 | 5165168.2 | 6476849.0 | 100 |
| Total energy consumption per unit of revenue (MWh/RMB Million) | MWh/RMB Million | 9.1 | 8.5 | 9.8 | 100 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Water consumption (tonnes) | tonnes | 8152481.9 | 8191328.4 | 10370588.3 | 100 |
| Water consumption per unit of revenue (tonnes/RMB Million) | tonnes/RMB Million | 14.7 | 13.5 | 15.7 | 100 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average PUE in data centre | 1.289 | 1.279 | 1.269 | 100 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of employees aged 30 to 50 | 38400 | 38622 | 39549 | 101 | |
| Number of employees in Mainland China | 59644 | 54861 | 56247 | 101 | |
| Number of employees in management | 6535 | 5926 | 5836 | 101 | |
| Number of employees in non-management | 54793 | 50854 | 52514 | 101 | |
| Number of employees in other categories | 1193 | 1959 | 2890 | 101 | |
| Number of employees in other regions | 1684 | 1919 | 2103 | 101 | |
| Number of employees over 50 | 253 | 338 | 386 | 101 | |
| Number of employees under 30 | 22675 | 17820 | 18415 | 101 | |
| Number of female employees | 17635 | 16311 | 16878 | 101 | |
| Number of male employees | 43693 | 40469 | 41472 | 101 | |
| Number of permanent employees | 60135 | 54821 | 55460 | 101 | |
| Total number of employees | 61328 | 56780 | 58350 | 101 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate aged 30 to 50 | % | 20.5 | 15.3 | 13.5 | 101 |
| Employee turnover rate for female employees | % | 21.8 | 17.4 | 14.3 | 101 |
| Employee turnover rate for male employees | % | 21.7 | 16.8 | 14.3 | 101 |
| Employee turnover rate in Mainland China | % | 21.6 | 16.9 | 14.1 | 101 |
| Employee turnover rate in other regions | % | 28.2 | 21.4 | 19.1 | 101 |
| Employee turnover rate over 50 | % | 20.5 | 19.7 | 21.0 | 101 |
| Employee turnover rate under 30 | % | 23.6 | 20.5 | 16.1 | 101 |
| Total turnover rate | % | 21.7 | 17.0 | 14.3 | 101 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of work-related fatalities | 1 | 101 | |||
| Number of work-related injuries | 11 | 14 | 34 | 101 | |
| Work-related fatality rate (number of fatalities per million hours worked) | 0.01 | 0.00 | 0.00 | 101 | |
| Work-related injury rate (number of injuries per million hours worked) | 0.09 | 0.13 | 0.31 | 101 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Working days lost due to work-related injuries | 322 | 576 | 1381 | 101 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Percentage of female employees who received training | % | 99.6 | 98.7 | 99.0 | 101 |
| Percentage of management employees who received training | % | 99.7 | 99.4 | 98.6 | 101 |
| Percentage of non-management employees who received training | % | 99.4 | 98.6 | 98.8 | 101 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average hours of training received by female employees | hours | 38.5 | 27.3 | 39.9 | 101 |
| Average hours of training received by male employees | hours | 35.4 | 25.2 | 37.3 | 101 |
| Average hours of training received by management employees | hours | 50.5 | 33.8 | 44.8 | 101 |
| Average hours of training received by non-management employees | hours | 34.6 | 24.9 | 37.3 | 101 |
| Percentage of male employees who received training | % | 99.4 | 98.6 | 98.7 | 101 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 172137.9 | 275373.5 | 121466 | |
| Indirect Energy Emissions (Scope 2) | tCO2e | 2650073 | 2561328.3 | 2863848.7 | |
| Total GHG Emissions | tCO2e | 5739723.7 | 5793823.7 | 6056610.1 | |
| Total GHG Emissions Intensity (By Revenue) | tCO2e/RMB million | 10.5 | 10.4 | 9.5 | 9.2 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 2917512.5 | 2957122 | 3071295.4 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Hazardous Electronic Waste | tonnes | 166 | 369.7 | 649 |
| Total Hazardous Waste | tonnes | 1051 | 1321.7 | 3105.8 |
| Total Hazardous Waste Intensity (By Revenue) | kg/RMB Million | 1.9 | 2.2 | 4.7 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Non-Hazardous Waste Reused | tonnes | 2740.6 | 4298.5 | 4380.8 |
| Total Non-Hazardous Waste Intensity (By Revenue) | kg/RMB Million | 59.6 | 76.4 | 50.1 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| CO2 Emissions Reduction Compared to Last Year | tonnes | 778246.2 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Diesel Fuel Consumption | L | 1458596.4 | 1208688 | 725147.5 |
| Energy Consumption Intensity (By Revenue) | MWh/RMB Million | 9.1 | 8.5 | 9.8 |
| Gasoline Consumption | L | 44623.7 | 91118.9 | 95428.2 |
| Natural Gas Consumption | m3 | 1867442 | 2272886.4 | 2465131 |
| Percentage of Renewable Energy Consumption | % | 7.2 | 12.4 | 22 |
| Purchased Electricity | MWh | 4997129.6 | 5114669 | 6429609.9 |
| Renewable Energy Consumption | MWh | 21870 | 28311.5 | 52035.9 |
| Total Direct Energy Consumption | MWh | 35054.9 | 37373.3 | 34702.7 |
| Total Energy Consumption | MWh | 5046045.1 | 5165168.2 | 6476849 |
| Total Indirect Energy Consumption | MWh | 5010990.2 | 5127794.9 | 6442146.3 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Water Consumption | tonnes | 8152481.9 | 8191328.4 | 10370588.3 |
| Water Consumption Intensity (By Revenue) | tonnes/RMB Million | 14.7 | 13.5 | 15.7 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Energy Consumption Reduction Compared to Last Year | 0.01 | 0.01 | |
| Energy Consumption Reduction Percentage Compared to Last Year | % | 0.776 | 0.782 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | persons | 38400 | 38622 | 39549 |
| Number of Employees Aged Above 50 | persons | 253 | 338 | 386 |
| Number of Employees Aged Below 30 | persons | 22675 | 17820 | 18415 |
| Number of Employees in Mainland China | persons | 59644 | 54861 | 56247 |
| Number of Female Employees | persons | 17635 | 16311 | 16878 |
| Number of Full-time Employees | persons | 60135 | 54821 | 55460 |
| Number of Male Employees | persons | 43693 | 40469 | 41472 |
| Number of Total Employees | persons | 61328 | 56780 | 58350 |
| Percentage of Employees Aged 30-50 | % | 62.61 | 68.04 | 67.81 |
| Percentage of Employees Aged Above 50 | % | 0.41 | 0.6 | 0.66 |
| Percentage of Employees Aged Below 30 | % | 36.98 | 31.39 | 31.56 |
| Percentage of Employees in Mainland China | % | 97.25 | 96.61 | 96.39 |
| Percentage of Female Employees | % | 28.73 | 28.71 | 28.9 |
| Percentage of Full-time Employees | % | 98.06 | 96.55 | 95.05 |
| Percentage of Male Employees | % | 71.27 | 71.29 | 71.1 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 20.5 | 15.3 | 13.5 |
| Turnover Rate of Employees Aged Above 50 | % | 20.5 | 19.7 | 21 |
| Turnover Rate of Employees Aged Below 30 | % | 23.6 | 20.5 | 16.1 |
| Turnover Rate of Employees in Mainland China | % | 21.6 | 16.9 | 14.1 |
| Turnover Rate of Female Employees | % | 21.8 | 17.4 | 14.3 |
| Turnover Rate of Male Employees | % | 21.7 | 16.8 | 14.3 |
| Turnover Rate of Total Employees | % | 21.7 | 17 | 14.3 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Work-related Fatalities | 1 | |
| Work-related Fatalities Rate (By Working Hours) | 0.01 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 322 | 576 | 1381 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Trained Female Employees | % | 99.6 | 98.7 | 99 |
| Percentage of Trained General Employees | % | 99.4 | 98.6 | 98.8 |
| Percentage of Trained Male Employees | % | 99.4 | 98.6 | 98.7 |
| Percentage of Trained Senior Management | % | 99.7 | 99.4 | 98.6 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 38.5 | 27.3 | 39.9 |
| Average Training Hours (General Staff) | hours | 34.6 | 24.9 | 37.3 |
| Average Training Hours (Male) | hours | 35.4 | 25.2 | 37.3 |
| Average Training Hours (Senior Management) | hours | 50.5 | 33.8 | 44.8 |