2024 Sustainability Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| KFC, Pizza Hut, and Taco Bell products free of trans fat from hydrogenated/partially hydrogenated oils | % | 100 | 40 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | 2025 | Report Pages |
|---|---|---|---|---|---|---|
| Average Restaurant Energy Indirect GHG Emissions (Market-based) | tCO2e | 128 | 153 | 139 | 41 | |
| Direct (Scope 1) GHG Emissions | tCO2e | 165197 | 187156 | 220101 | 41 | |
| Energy Indirect (Scope 2) GHG Emissions (Location-based) | tCO2e | 1740134 | 2024512 | 2057158 | 41 | |
| Energy Indirect (Scope 2) GHG Emissions (Market-based) | tCO2e | 1740134 | 2020460 | 2036762 | 41 | |
| Other Indirect (Scope 3) GHG Emissions | tCO2e | 8198807 | 10102062 | 10235998 | 41 | |
| Reduction in energy indirect GHG emissions per company-owned store by 2025 from a 2020 base year | % | 20 | 40 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2030 | Report Pages |
|---|---|---|---|
| Reduction of food waste per restaurant by 2030 as compared to 2020 baseline | % | 10 | 40 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2030 | 2035 | Report Pages |
|---|---|---|---|---|
| Reduction in Scope 3 GHG emissions from purchased goods by 2035 from a 2020 base year (per ton of goods purchased) | % | 66.3 | 40 | |
| Reduction in absolute Scope 1 and 2 GHG emissions by 2035 from a 2020 base year | % | 63 | 40 | |
| Total sugar reduction by 2030 from a 2020 base year (tons) | tons | 4500+ | 40 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | 2024 | 2030 | Report Pages |
|---|---|---|---|---|---|---|
| Total Packaging Reduction (Plastic Packaging & Paper Packaging) | tons | -19400 | -30000 | -31000 | 41 | |
| Total salt reduction in French fries/ketchup/frozen cheese by 2030 from a 2020 base year (tons) | tons | 700 | 40 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | 2025 | Report Pages |
|---|---|---|---|---|---|---|
| Accessibility of newly built logistics centers with DPV by end of 2025 | % | 100 | 40 | |||
| Average Restaurant Electricity Consumption | MWh | 259 | 269 | 260 | 41 | |
| Renewable Energy Consumption | MWh | 7932 | 38009 | 41 | ||
| Total Electricity Consumption | MWh | 30231.66 | 35278.88 | 31813.85 | 41 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | 2025 | Report Pages |
|---|---|---|---|---|---|---|
| Average Restaurant Water Consumption | tons | 2149 | 1967 | 1801 | 41 | |
| Reduction of average restaurant water consumption by 2025 as compared to 2017 baseline | % | 10 | 40 | |||
| Total Water Consumption | tons | 24561986 | 25598144 | 26060762 | 41 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2022 | 2023 | 2024 | 2025 | Report Pages |
|---|---|---|---|---|---|---|
| Customer-facing plastic-based packaging recyclability | % | 100 | 40 | |||
| Packaging Usage per Sales (in million RMB) | tons | 1.8 | 1.8 | 2.0 | 41 | |
| Reduction in non-degradable plastic packaging weight by 2025 as compared to 2019 baseline | % | 30 | 40 | |||
| Total Amount of Packaging Usage (Plastic Packaging & Paper Packaging) | tons | 110485 | 130017 | 135792 | 41 | |
| Total Amount of Paper Packaging Usage | tons | 90409 | 105212 | 112556 | 41 | |
| Total Amount of Plastic Packaging Usage | tons | 20076 | 24805 | 41206* | 41 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| FSC-certified paper packaging | % | 33 | 40 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Female employee representation | % | 50 | 40 | ||
| Full-time jobs offered to people with disabilities compliance with national regulatory requirements | % | 100 | 40 | ||
| Number of Employees 31–40 | % | 23 | 23 | 25 | 41 |
| Number of Employees 41–50 | % | 19 | 20 | 22 | 41 |
| Number of Employees over 50 | % | 3 | 4 | 5 | 41 |
| Number of Employees under 31 | % | 53 | 53 | 50 | 41 |
| Number of Female Employees | % | 66 | 67 | 67 | 41 |
| Number of Full-Time Employees | % | 36 | 36 | 36 | 41 |
| Number of Male Employees | % | 34 | 33 | 33 | 41 |
| Number of Part-Time Employees | % | 64 | 64 | 60 | 41 |
| Number of People with Disabilities Employed in Angel Restaurants | person | 400+ | 500+ | 600+ | 41 |
| Number of People with Disabilities Gained Employment Support | person | ~2000 | 1800 | 1700+ | 41 |
| Share of Female Employees in New Hire Employees | % | 59 | 59 | 59 | 41 |
| Share of Female Employees in Promotion Employees | % | 67 | 66 | 58 | 41 |
| Share of Women in All Management Positions | % | 61 | 61 | 61 | 41 |
| Share of Women in Junior Management Positions | % | 61 | 60 | 62 | 41 |
| Share of Women in Management Positions in Revenue-generating Functions | % | 63 | 63 | 63 | 41 |
| Share of Women in STEM-Related Positions | % | 23 | 18 | 19 | 41 |
| Share of Women in Top Management Positions | % | 53 | 53 | 53 | 41 |
| Share of employees hired, trained, promoted, and retained who are female | % | 50 | 40 | ||
| Total Number of Employees | person | 400000+ | 430000+ | 350000+ | 41 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee Turnover Rate of RGMs | % | 9.0 | 9.3 | 9.7 | 41 |
| Share of Female Employees in Turnover Employees | % | 56 | 58 | 58 | 41 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Lost days due to work injury (Yum China) | lost days | 10954 | 43 | ||
| Lost-Time Injury Frequency Rate for Employees | /million hours worked | 1.07 | 1.03 | 1.09 | 41 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Annual Health Check Coverage of Restaurant Management Team and Office Employees | % | 100 | 100 | 100 | 41 |
| Health Certificate Coverage of Restaurant Employees | % | 100 | 100 | 100 | 41 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Food safety and quality training coverage of employees in offices, restaurants, and logistics centers | % | 100 | 40 | ||
| Number of Full-Time Employees Trained | 140000, 155000 | person | person | 41 | |
| Number of Part-Time Employees Trained | 111000+, 77000, 94000 | person | person | person | 41 |
| Share of Female Employees in Training Programs | % | 66 | 67 | 67 | 41 |
| Share of Male Employees in Training Programs | % | 34 | 33 | 33 | 41 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average Amount Spent per Full-Time Equivalent (FTE) on Training and Development | RMB | 1673 | 1837 | 1960 | 41 |
| Average Hours per FTE of Training and Development | hours | 45 | 61 | 60 | 41 |
| Total Amount Spent on Training and Development | million RMB | 338 | 395 | 363 | 41 |
| Training and Development Hours in Total | million hours | 8.8 | 97.7 | 111 | 41 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of suppliers by geographic region (major commodities such as food and packaging) (Yum China) | suppliers | Total: 846, China: 841, Overseas: 5 | 43 | ||
| Percentage of Suppliers in China | % | 99.7 | 99.9 | 99.9 | 41 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Critical suppliers covered by CSR audit | % | 100 | 40 | ||
| Percentage of CSR Audited Critical Suppliers | % | 98.7 | 99.2 | 99.2 | 41 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Food Safety and Quality Audits on Suppliers | times | 470+ | 500+ | 300+ | 41 |
| Food safety assessment coverage of food and food contact packaging suppliers | % | 100 | 40 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Percentage of RSPO-Certified Palm Oil | % | 100 | 100 | 100 | 41 |
| RSPO-certified palm oil purchased | % | 100 | 40 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Microbiological Testing in Restaurants | times | 89000+ | 100000+ | 120000+ | 41 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Food safety and quality audit coverage of restaurants and logistics centers | % | 100 | 40 | ||
| KFC, Pizza Hut, and Taco Bell Kids Meal compliance with Nutrition Guidelines for Meals Offered by the Restaurant Industry to School-Age Children | % | 100 | 40 | ||
| KFC, Pizza Hut, and Taco Bell Light Meal compliance with Guidelines for Design of Nutritional Light Meal | % | 100 | 40 | ||
| Key Raw Materials Sampling Tests in Restaurants | times | 350+ | 400+ | 390+ | 41 |
| Restaurant Food Safety and Quality Audits (i.e. QEC Audit) | times | 21200+ | 22000+ | 27700+ | 41 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of Angel Restaurants | 300 | 460 | 506 | 41 | |
| Number of Cities with Angel Restaurants | 27 | 42 | 60 | 41 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Charitable Donations | million USD | ~4 | ~2 | ~1 | 41 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 165197 | 187156 | 220101 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 1740134 | 2020460 | 2036762 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 8198807 | 10102062 | 10235998 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Total Hazardous Waste | tons |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Diversion Rate of Non-Hazardous Waste | % |
| Non-Hazardous Waste Disposed | tons |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2035 |
|---|---|---|
| Scope 1 and 2 Emissions Reduction Percentage Compared to Last Year | % | 63 |
| Scope 3 Emissions Reduction Percentage Compared to Last Year | % | 66.3 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Plastic Waste Reduction Compared to Last Year | tons | -19400 | -30000 | -31000 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Renewable Energy Consumption | MWh | 7932 | 38009 | |
| Total Electricity Consumption | MWh | 30231.66 | 35278.88 | 31813.85 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Water Consumption | tons | 24561986 | 25598144 | 26060762 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Packaging Material Consumption (Paper) | tons | 90409 | 105212 | 112556 |
| Packaging Material Consumption (Plastic) | tons | 20076 | 24805 | 41206 |
| Packaging Material Intensity (By Revenue) | tons | 1.8 | 1.8 | 2 |
| Packaging Materials Consumed | tons | 110485 | 130017 | 135792 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Female Employees | % | 66 | 67 | 67 |
| Number of Full-time Employees | % | 36 | 36 | 36 |
| Number of Male Employees | % | 34 | 33 | 33 |
| Number of Part-time Employees | % | 64 | 64 | 60 |
| Number of Total Employees | person | 400000+ | 430000+ | 350000+ |
| Percentage of Employees Aged 30-50 | % | 42 | 43 | 47 |
| Percentage of Employees Aged Above 50 | % | 3 | 4 | 5 |
| Percentage of Employees Aged Below 30 | % | 53 | 53 | 50 |
| Percentage of Employees in Hong Kong | % | |||
| Percentage of Employees in Mainland China | % | |||
| Percentage of Female Employees | % | 66 | 67 | 67 |
| Percentage of Full-time Employees | % | 36 | 36 | 36 |
| Percentage of Male Employees | % | 34 | 33 | 33 |
| Percentage of Part-time Employees | % | 64 | 64 | 60 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Employees in Hong Kong and Mainland China | % | 9.7 | 9.7 | 9.7 |
| Turnover Rate of Employees in Mainland China | % | 9.7 | 9.7 | 9.7 |
| Turnover Rate of Female Employees | % | 9.7 | 9.7 | 9.7 |
| Turnover Rate of Male Employees | % | 9.3 | 9.3 | 9.3 |
| Turnover Rate of Total Employees | % | 9 | 9.3 | 9.7 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | lost days | 10954 | ||
| Lost Time Injury Frequency Rate (Employees) | /million hours worked | 1.07 | 1.03 | 1.09 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Health Check Coverage for Employees | % | 100 | 100 | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Trained Female Employees | % | 66 | 67 | 67 |
| Percentage of Trained Male Employees | % | 34 | 33 | 33 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 22 | ||
| Average Training Hours (General Staff) | hours | 24 | ||
| Average Training Hours (Male) | hours | 22 | ||
| Average Training Hours (Middle Management) | hours | 30 | ||
| Average Training Hours per FTE | hours | 45 | 61 | 60 |
| Total Training Hours | hours | 8800000 | 97700000 | 111000000 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Suppliers in Mainland China | suppliers | 841 |
| Number of Suppliers in Overseas | suppliers | 5 |
| Number of Total Suppliers | suppliers | 846 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Critical Suppliers Covered by CSR Audit | % | 98.7 | 99.2 | 99.2 |