Sustainability Report 2024

Year: 2024
Published: 2025-04-07
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2022 2023 2024 Report Pages
NOx emissions - Hong Kong kg 54.36 60.55 63.86 37
NOx emissions - Total kg 54.36 60.55 63.86 37
PM emissions - Hong Kong kg 0.16 0.28 0.29 37
PM emissions - Total kg 0.16 0.28 0.29 37
SO2 emissions - Hong Kong kg 0.33 0.39 0.42 37
SO2 emissions - Total kg 0.33 0.39 0.42 37

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 2024 Report Pages
Category 1: Purchased goods and services - Hong Kong Tonnes CO2e 3627 37
Category 1: Purchased goods and services - Mainland China Tonnes CO2e 424 37
Category 1: Purchased goods and services - Total Tonnes CO2e 73 4051 37
Category 2: Capital goods - Hong Kong Tonnes CO2e 161 37
Category 2: Capital goods - Mainland China Tonnes CO2e 60 37
Category 2: Capital goods - Total Tonnes CO2e 161 37
Category 3: Fuel- and energy-related activities - Hong Kong Tonnes CO2e 1938 37
Category 3: Fuel- and energy-related activities - Mainland China Tonnes CO2e 650 37
Category 3: Fuel- and energy-related activities - Total Tonnes CO2e 2588 37
Category 4: Upstream transportation and distribution - Hong Kong Tonnes CO2e 1298 37
Category 4: Upstream transportation and distribution - Mainland China Tonnes CO2e 123 37
Category 4: Upstream transportation and distribution - Total Tonnes CO2e 1421 37
Category 7: Employee commuting - Hong Kong Tonnes CO2e 431 37
Category 7: Employee commuting - Mainland China Tonnes CO2e 214 37
Category 7: Employee commuting - Total Tonnes CO2e 645 37
Scope 1 emissions - Hong Kong Tonnes CO2e 1220 1845 2441 37
Scope 1 emissions - Mainland China Tonnes CO2e 588 791 1032 37
Scope 1 emissions - Total Tonnes CO2e 1808 2636 3473 37
Scope 2 emissions (Location-based) - Hong Kong Tonnes CO2e 19352 19490 19952 37
Scope 2 emissions (Location-based) - Mainland China Tonnes CO2e 3675 4142 3933 37
Scope 2 emissions (Location-based) - Total Tonnes CO2e 23627 23682 23385 37
Scope 2 emissions (Market-based) - Hong Kong Tonnes CO2e 14805 14449 14154 37
Scope 2 emissions (Market-based) - Mainland China Tonnes CO2e 4222 5103 4222 37
Scope 2 emissions (Market-based) - Total Tonnes CO2e 19037 19552 18376 37
Scope 3 emissions - Hong Kong Tonnes CO2e 141 117 120 37
Scope 3 emissions - Mainland China Tonnes CO2e 46 52 37
Scope 3 emissions - Total Tonnes CO2e 150 163 172 37
Total GHG emissions (Scope 1 & 2, Location-based) - Hong Kong Tonnes CO2e 20572 21335 22033 37
Total GHG emissions (Scope 1 & 2, Location-based) - Mainland China Tonnes CO2e 4263 4933 4825 37
Total GHG emissions (Scope 1 & 2, Location-based) - Total Tonnes CO2e 25435 26436 26858 37
Total GHG emissions (Scope 1 & 2, Location-based) Intensity - Hong Kong kg CO2e per guest night 48.98 38.2 40.78 37
Total GHG emissions (Scope 1 & 2, Location-based) Intensity - Mainland China kg CO2e per guest night 90.3 40.89 40.97 37
Total GHG emissions (Scope 1 & 2, Location-based) Intensity - Total kg CO2e per guest night 53.15 38.68 40.82 37
Total GHG emissions (Scope 1 & 2, Market-based) - Hong Kong Tonnes CO2e 16025 16294 16595 37
Total GHG emissions (Scope 1 & 2, Market-based) - Mainland China Tonnes CO2e 4820 5894 5254 37
Total GHG emissions (Scope 1 & 2, Market-based) - Total Tonnes CO2e 20845 22188 21849 37
Total GHG emissions (Scope 1 & 2, Market-based) Intensity - Hong Kong kg CO2e per guest night 38.15 29.18 20.72 37
Total GHG emissions (Scope 1 & 2, Market-based) Intensity - Mainland China kg CO2e per guest night 102.09 48.86 44.62 37
Total GHG emissions (Scope 1 & 2, Market-based) Intensity - Total kg CO2e per guest night 45.88 32.67 23.21 37

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2024 Report Pages
Category 5: Waste generated in operations - Hong Kong Tonnes CO2e 835 37
Category 5: Waste generated in operations - Mainland China Tonnes CO2e 23 37
Category 5: Waste generated in operations - Total Tonnes CO2e 858 37
Total waste generated - Hong Kong Tonnes 1689.4 37
Total waste generated - Mainland China Tonnes 124.02 37
Total waste generated - Total Tonnes 1813.42 37

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 2024 Report Pages
General refuse to landfill - Hong Kong Tonnes 1456.4 37
General refuse to landfill - Mainland China Tonnes 0.63 37
General refuse to landfill - Total Tonnes 1457.03 37
Incinerated waste - Hong Kong Tonnes 57.35 37
Incinerated waste - Total Tonnes 57.35 37
Non-hazardous waste recycled - Food waste (Hong Kong) Tonnes 10.86 29.2 87.92 38
Non-hazardous waste recycled - Food waste (Mainland China) Tonnes 26.12 49.77 38.21 38
Non-hazardous waste recycled - Food waste (Total) Tonnes 36.98 78.87 126.13 38
Non-hazardous waste recycled - Glass (Hong Kong) Tonnes 5.79 11.72 15.53 38
Non-hazardous waste recycled - Glass (Mainland China) Tonnes 1.46 2.86 4.73 38
Non-hazardous waste recycled - Glass (Total) Tonnes 7.25 14.58 20.56 38
Non-hazardous waste recycled - Metals (Hong Kong) Tonnes 0.11 0.28 0.65 38
Non-hazardous waste recycled - Metals (Mainland China) Tonnes 0.19 0.01 38
Non-hazardous waste recycled - Metals (Total) Tonnes 0.3 0.29 0.65 38
Non-hazardous waste recycled - Paper (Hong Kong) Tonnes 40.76 25.76 54.41 38
Non-hazardous waste recycled - Paper (Mainland China) Tonnes 4.29 1.66 0.95 38
Non-hazardous waste recycled - Paper (Total) Tonnes 45.05 27.42 55.36 38
Non-hazardous waste recycled - Plastics (Hong Kong) Tonnes 0.88 1.05 1.32 38
Non-hazardous waste recycled - Plastics (Mainland China) Tonnes 1.3 1.19 0.82 38
Non-hazardous waste recycled - Plastics (Total) Tonnes 1.38 2.24 2.14 38
Non-hazardous waste recycled - Soap (Hong Kong) Tonnes 0.3 0.81 0.23 38
Non-hazardous waste recycled - Soap (Total) Tonnes 0.3 0.81 0.23 38

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2022 2023 2024 Report Pages
Hazardous waste recycled - Fluorescent lamps, light bulbs, waste ink cartridge and waste battery (Hong Kong) Tonnes 0.06 1.13 0.71 38
Hazardous waste recycled - Fluorescent lamps, light bulbs, waste ink cartridge and waste battery (Total) Tonnes 0.06 1.13 0.71 38
Hazardous waste recycled - Waste cooking oil (Hong Kong) Tonnes 6.18 6.42 2.13 38
Hazardous waste recycled - Waste cooking oil (Mainland China) Tonnes 0.23 0.28 1.14 38
Hazardous waste recycled - Waste cooking oil (Total) Tonnes 6.41 6.7 3.27 38

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2024 Report Pages
Energy consumption - Diesel oil - Hong Kong GJ 10 37
Energy consumption - Diesel oil - Total GJ 10 37
Energy consumption - Liquefied petroleum gas (LPG) - Hong Kong GJ 245 37
Energy consumption - Liquefied petroleum gas (LPG) - Total GJ 245 37
Energy consumption - Piped natural gas (PNG) - Mainland China GJ 14474 37
Energy consumption - Piped natural gas (PNG) - Total GJ 14474 37
Energy consumption - Purchased electricity - Hong Kong GJ 99504 37
Energy consumption - Purchased electricity - Mainland China GJ 25570 37
Energy consumption - Purchased electricity - Total GJ 155124 37
Energy consumption - Purchased steam - Mainland China GJ 553 37
Energy consumption - Purchased steam - Total GJ 553 37
Energy consumption - Towngas - Hong Kong GJ 14727 37
Energy consumption - Towngas - Total GJ 14727 37
Total energy consumption - Hong Kong GJ 115139 37
Total energy consumption - Mainland China GJ 40157 37
Total energy consumption - Total GJ 155296 37
Total energy consumption Intensity - Hong Kong GJ per guest night 0.21 37
Total energy consumption Intensity - Mainland China GJ per guest night 0.34 37
Total energy consumption Intensity - Total GJ per guest night 0.24 37

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2024 Report Pages
Wastewater discharge Intensity - Hong Kong m3 per guest night 0.37 37
Wastewater discharge Intensity - Mainland China m3 per guest night 0.66 37
Wastewater discharge Intensity - Total m3 per guest night 0.42 37
Water consumption - Hong Kong 197513 37
Water consumption - Mainland China 78172 37
Water consumption - Total 275865 37

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2022 2023 2024 Report Pages
Packaging material used (Hong Kong) Tonnes 6.07 3.22 2.45 38
Packaging material used (Mainland China) Tonnes 6.91 3.73 6.28 38
Packaging material used (Total) Tonnes 12.98 6.95 8.73 38

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2022 2023 2024 Report Pages
Female workforce (Hong Kong) 343 389 372 38
Female workforce (Mainland China) 84 78 67 38
Female workforce (Total) 427 464 439 38
Fixed-term workforce (Hong Kong) 88 114 82 38
Fixed-term workforce (Mainland China) 213 216 177 38
Fixed-term workforce (Total) 301 330 259 38
Full-time workforce (Hong Kong) 780 811 803 38
Full-time workforce (Mainland China) 213 216 193 38
Full-time workforce (Total) 993 1027 996 38
Gender distribution of permanent contract employees - Female (Hong Kong) 314 329 338 38
Gender distribution of permanent contract employees - Female (Mainland China) 7 38
Gender distribution of permanent contract employees - Female (Total) 314 329 345 38
Gender distribution of permanent contract employees - Male (Hong Kong) 394 406 386 38
Gender distribution of permanent contract employees - Male (Mainland China) 9 38
Gender distribution of permanent contract employees - Male (Total) 394 406 395 38
Male workforce (Hong Kong) 453 460 435 38
Male workforce (Mainland China) 129 138 126 38
Male workforce (Total) 662 601 561 38
Part-time workforce (Hong Kong) 16 38 4 38
Part-time workforce (Total) 16 38 4 38
Permanent workforce (Hong Kong) 708 735 724 38
Permanent workforce (Mainland China) 16 38
Permanent workforce (Total) 708 735 740 38
Total workforce (Hong Kong) 796 849 807 38
Total workforce (Mainland China) 213 216 193 38
Total workforce (Total) 1009 1065 1000 38

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2024 Report Pages
Absentee rate by gender and by region in percentage - Group overall - Hong Kong % 1.62% 40
Absentee rate by gender and by region in percentage - Group overall - Mainland China % 0.29% 40
Absentee rate by gender and by region in percentage - Group overall - Total % 1.28% 40
Absentee rate by gender and by region in percentage - Male - Hong Kong % 1.29% 40
Absentee rate by gender and by region in percentage - Male - Mainland China % 0.62% 40
Absentee rate by gender and by region in percentage - Male - Total % 1.08% 40

Lost days due to work injury.

Indicator Unit 2024 Report Pages
Absentee rate by gender and by region in percentage - Female - Hong Kong % 2.09% 40
Absentee rate by gender and by region in percentage - Female - Mainland China % 0.43% 40
Absentee rate by gender and by region in percentage - Female - Total % 1.54% 40
Lost day rate by gender and by region in percentage - Female - Hong Kong % 0.07% 40
Lost day rate by gender and by region in percentage - Female - Mainland China % 0.09% 40
Lost day rate by gender and by region in percentage - Female - Total % 0.06% 40
Lost day rate by gender and by region in percentage - Group overall - Hong Kong % 0.15% 40
Lost day rate by gender and by region in percentage - Group overall - Mainland China % 0.29% 40
Lost day rate by gender and by region in percentage - Group overall - Total % 0.16% 40
Lost day rate by gender and by region in percentage - Male - Hong Kong % 0.23% 40
Lost day rate by gender and by region in percentage - Male - Mainland China % 0.61% 40
Lost day rate by gender and by region in percentage - Male - Total % 0.32% 40
Lost time injury rate (LTIR) - Female - Hong Kong 2.8 40
Lost time injury rate (LTIR) - Female - Total 2.2 40
Lost time injury rate (LTIR) - Group overall - Hong Kong 4 40
Lost time injury rate (LTIR) - Group overall - Total 3.9 40
Lost time injury rate (LTIR) - Male - Hong Kong 4.4 40
Lost time injury rate (LTIR) - Male - Mainland China 7.4 40
Lost time injury rate (LTIR) - Male - Total 5.1 40
Number of lost days due to work injury - Female - Hong Kong 25 40
Number of lost days due to work injury - Female - Mainland China 30 40
Number of lost days due to work injury - Female - Total 55 40
Number of lost days due to work injury - Male - Hong Kong 238 40
Number of lost days due to work injury - Male - Mainland China 28 40
Number of lost days due to work injury - Male - Total 266 40

The average training hours completed per employee by gender and employee category.

Indicator Unit 2024 Report Pages
Average training hours completed per employee by gender, age group and by employee category - 30–50 - Total hours 61.3 40
Average training hours completed per employee by gender, age group and by employee category - 51 or above - Total hours 49.4 40
Average training hours completed per employee by gender, age group and by employee category - Below 30 - Total hours 76.2 40
Average training hours completed per employee by gender, age group and by employee category - Female - Total hours 61.8 40
Average training hours completed per employee by gender, age group and by employee category - General staff - Total hours 60.1 40
Average training hours completed per employee by gender, age group and by employee category - Male - Total hours 68.6 40
Average training hours completed per employee by gender, age group and by employee category - Middle management - Total hours 53 40
Average training hours completed per employee by gender, age group and by employee category - Senior management - Total hours 96.8 40
Training hours by type - Mandatory - Hong Kong hours 3624 40
Training hours by type - Mandatory - Mainland China hours 22057 40
Training hours by type - Mandatory - Total hours 25681 40
Training hours by type - Non-mandatory - Hong Kong hours 34800 40
Training hours by type - Non-mandatory - Mainland China hours 13660 40
Training hours by type - Non-mandatory - Total hours 33460 40
Training hours by type - Total hours 59060 40
Training hours by type - Total - Hong Kong hours 38400 40
Training hours by type - Total - Mainland China hours 28849 40

Number of suppliers by geographical region.

Indicator Unit 2024 Report Pages
Number of suppliers by geographical region - Hong Kong suppliers 162 40
Number of suppliers by geographical region - Mainland China suppliers 10 40
Number of suppliers by geographical region - Others 12 40

The types of emissions and respective emissions data.

Standard Indicator Unit 2022 2023 2024
Airborne Particulate Matter (PM) Emissions kg 0.16 0.28 0.29
NOâ‚“ Emissions kg 54.36 60.55 63.86
SOâ‚“ Emissions kg 0.33 0.39 0.42

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023 2024
Direct GHG Emissions (Scope 1) Tonnes CO2e 1808 2636 3473
Indirect Energy Emissions (Scope 2) Tonnes CO2e 23627 23682 23385
Scope 3 GHG Emissions (Capital Goods) Tonnes CO2e 161
Scope 3 GHG Emissions (Employee Commuting) Tonnes CO2e 645
Scope 3 GHG Emissions (Fuel and Energy-related Activities (Not Included in Scope 1 or Scope 2)) Tonnes CO2e 2588
Scope 3 GHG Emissions (Purchased Goods/Services) Tonnes CO2e 73 4051
Scope 3 GHG Emissions (Upstream Transportation and Distribution) Tonnes CO2e 1421
Total GHG Emissions Tonnes CO2e 25435 26436 26858
Total GHG Emissions Intensity (By Unit Product) kg CO2e per guest night 53.15 38.68 40.82
Total Other Indirect Energy Emissions (Scope 3) Tonnes CO2e 150 163 172

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023 2024
Non-Hazardous Waste Incineration Tonnes 57.35
Non-Hazardous Waste Landfilling Tonnes 1457.03
Non-Hazardous Waste Recycled Tonnes 91.25999999999998 124.21000000000001 205.06999999999996
Total Non-Hazardous Waste Incineration Tonnes 57.35

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023 2024
Hazardous Waste Intensity Reduction Percentage Compared to Last Year % -5.36 -51.19

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2024
Diesel Fuel Consumption GJ 10
Energy Consumption Intensity (By Unit Product) GJ per guest night 0.24
LPG Consumption GJ 245
Natural Gas Consumption GJ 14474
Purchased Electricity GJ 155124
Purchased Steam GJ 553
Total Energy Consumption GJ 155296
Total Indirect Energy Consumption GJ 155677
Total Purchased Energy GJ 155677

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2024
Wastewater Discharge Intensity m3 per guest night 0.42
Water Consumption 275865

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2022 2023 2024
Packaging Materials Consumed Tonnes 12.98 6.95 8.73

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2022 2023 2024
Number of Employees in Hong Kong persons 796 849 807
Number of Employees in Hong Kong and Mainland China persons 1009 1065 1000
Number of Employees in Mainland China persons 213 216 193
Number of Female Employees persons 427 464 439
Number of Full-time Employees persons 993 1027 996
Number of Male Employees persons 662 601 561
Number of Part-time Employees persons 16 38 4
Number of Total Employees persons 1009 1065 1000
Percentage of Employees in Hong Kong % 78.9 79.7 80.7
Percentage of Employees in Hong Kong and Mainland China % 100 100 100
Percentage of Employees in Mainland China % 21.1 20.3 19.3
Percentage of Female Employees % 42.3 43.6 43.9
Percentage of Full-time Employees % 98.4 96.4 99.6
Percentage of Male Employees % 65.6 56.5 56.1
Percentage of Part-time Employees % 1.6 3.6 0.4

Lost days due to work injury.

Standard Indicator Unit 2024
Lost Days Due to Work-related Injuries days 321
Lost Days Due to Work-related Injuries (Hong Kong) days 263
Lost Days Due to Work-related Injuries (Mainland China) days 58
Lost Time Injury Frequency Rate (Hong Kong) 4
Lost Time Injury Frequency Rate (LTIFR/LTIR) 3.9

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2024
Average Training Hours (Employees Aged 30-50) hours 61.3
Average Training Hours (Employees Over 50) hours 49.4
Average Training Hours (Employees Under 30) hours 76.2
Average Training Hours (Female) hours 61.8
Average Training Hours (General Staff) hours 60.1
Average Training Hours (Male) hours 68.6
Average Training Hours (Middle Management) hours 53
Average Training Hours (Senior Management) hours 96.8
Total Training Hours hours 59060

Number of suppliers by geographical region.

Standard Indicator Unit 2024
Number of Suppliers in Hong Kong 162
Number of Suppliers in Mainland China 10
Number of Suppliers in Overseas 12
Number of Total Suppliers 184