ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Air emissions: Nitrogen oxides (NOx) | kg | 1995.98 | 2276.5 | 1647.57 | 66 |
| Air emissions: Particulate matter (PM) | kg | 181.05 | 202.64 | 149.71 | 66 |
| Air emissions: Sulphur oxides (SOx) | kg | 5.33 | 4.62 | 3.95 | 66 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|
| Absolute Scope 1 and 2 GHG emissions (2018 base year) | tCO2e | 248912 | 54 | |||
| Absolute Scope 1 and 2 GHG emissions (Performance in 2024) | tCO2e | 146031 | 54 | |||
| Direct GHG emissions (Scope 1) | tCO2e | 4336 | 5080.00 | 5478 | 54, 67 | |
| GHG emissions (Scope 1 + 2 + 3) | tCO2e | 164550.00 | 151679.00 | 146831.97 | 67 | |
| GHG emissions (Scope 1 + 2) | tCO2e | 163505.00 | 150698.00 | 146030.97 | 67 | |
| GHG emissions intensity | tCO2e/HK$ million, tCO2e/HKS million | 4.56 | 4.15 | 3.91 | 54, 67 | |
| Indirect GHG emissions (Scope 2) | tCO2e | 159170.00 | 145617.00 | 140553.32 | 54, 67 | |
| Other indirect GHG emissions (Scope 3) | tCO2e | 1044.90 | 981.65 | 801.01 | 67 | |
| Other indirect GHG emissions (Scope 3) - Paper consumption | tCO2e | 833.61 | 776.34 | 617.05 | 67 | |
| Other indirect GHG emissions (Scope 3) - Water consumption and sewage discharge | tCO2e | 211.29 | 205.31 | 183.96 | 67 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Electronic waste processed (WEEE) | pieces | 3000 | 55 | ||
| Total hazardous electronic and IT equipment produced | pieces | 37133 | 44751 | 44676 | 66 |
| Total hazardous electronic and IT equipment recycled | % | 100 | 100 | 100 | 66 |
| Total hazardous equipment cables produced | metres | 100846 | 91796 | 89840 | 66 |
| Total hazardous equipment cables recycled | % | 100 | 100 | 100 | 66 |
| Total hazardous scrap materials produced | pieces | 206696 | 263184 | 263090 | 66 |
| Total hazardous scrap materials recycled | % | 100 | 100 | 100 | 66 |
| Total hazardous solid waste produced | tonnes | 217.86 | 330.13 | 264.83 | 66 |
| Total hazardous solid waste recycled | % | 100 | 100 | 100 | 66 |
| Total hazardous toner and ink cartridges produced | pieces | 1438 | 1294 | 1116 | 66 |
| Total hazardous toner and ink cartridges recycled | % | 100 | 100 | 100 | 66 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Absolute general waste generated | tonnes | 700 | 55 | ||
| Food waste recycled from staff canteen (Lai Chi Kok Exchange) | tonnes | 13 | 55 | ||
| General waste year-on-year change | % | -2.7 | 8 | ||
| Non-hazardous waste intensity | tonnes/HK$ million | 0.04 | 0.03 | 0.03 | 66 |
| Total non-hazardous construction waste produced | tonnes | 326.76 | 211.27 | 204.42 | 66 |
| Total non-hazardous general waste produced | tonnes | 881.1 | 719.57 | 699.96 | 66 |
| Total non-hazardous other non-hazardous waste produced | tonnes | 115.52 | 106.28 | 93.77 | 66 |
| Total non-hazardous paper recycled | tonnes | 95.89 | 94.17 | 83.47 | 66 |
| Total non-hazardous scrap metals recycled | tonnes | 19.63 | 12.11 | 10.3 | 66 |
| Total non-hazardous waste produced | tonnes | 1323.38 | 1037.12 | 998.15 | 66 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | 2025 | Report Pages |
|---|---|---|---|---|
| 2025 goal for reduction in absolute Scope 1 and 2 carbon emissions compared to 2018 base year | % | 34.3 | 17 | |
| Absolute Scope 1 and 2 GHG emissions (2025 Target, reduction from 2018 base year) | % reduction | 34.3 | 54 | |
| GHG emissions year-on-year change | % | -3.2 | 8 | |
| Reduction in absolute Scope 1 and 2 carbon emissions compared to 2018 base year | % | 41.3 | 17 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | 2024 | 2025 | Report Pages |
|---|---|---|---|---|---|---|
| Absolute general waste reduction target (from 2018 base year: 861 tonnes) | % | 16.2 | 55 | |||
| Lead-acid batteries recycled (Hong Kong Battery Recycling Centre) | tonnes | 261 | 55 | |||
| Mobile phones collected for reuse and recycling (customer trade-in programme) | old mobile phones | 3500 | 55 | |||
| Total non-hazardous waste recycled | tonnes | 115.52 | 106.28 | 93.77 | 66 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Direct energy consumption - Diesel fuel | L, kWh | 3141898.80 | 252116.11 | 236809.91 | 65 |
| Direct energy consumption - Petrol fuel | L, kWh | 90214.47 | 796919.55 | 74556.12 | 65 |
| Electricity consumption intensity (GJ/HKS million) | GJ/HKS million | 32.46 | 30.34 | 28.26 | 65 |
| Electricity consumption intensity (kWh/HKS million) | kWh/HKS million | 9016.22 | 8428.34 | 7849.11 | 65 |
| Electricity consumption year-on-year change | % | -3.8 | 8 | ||
| Energy consumption intensity (GJ/HKS million) | GJ/HKS million | 32.86 | 30.70 | 28.57 | 65 |
| Energy consumption intensity (kWh/HKS million) | kWh/HKS million | 9127.58 | 8524.51 | 7935.83 | 65 |
| Indirect energy consumption - Electricity consumption | kWh | 325170141.00 | 306344803.61 | 294788864.20 | 65 |
| Number of electric vehicle parking bays established by Smart Charge | 10000 | 8 | |||
| Number of exchange buildings with smart energy solutions | 30 | 8 | |||
| Renewable energy generation - Solar energy | kWh | 124757.00 | 119112.00 | 121925.00 | 65 |
| Total energy consumption | GJ, kWh | 1185070.00 | 309840183.26 | 1072964.92 | 65 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|
| Total water consumption | m3 | 331182.00 | 321805.00 | 281492.00 | 67 | |
| Water consumption intensity (per HK$ million) | m3/HK$ million | 9.18 | 8.85 | 7.50 | 67 | |
| Water consumption intensity (per employee) | m3/employee | 26.74 | 33.10 | 29.90 | 67 | |
| Water usage intensity (per employee) | m³/employee | 22.10 | 29.90 | 56 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2025 | Report Pages |
|---|---|---|---|
| Targeted reduction in water usage intensity (per employee) by 2025 from 2019 base year | % reduction | 4.4 | 56 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Packaging materials consumption: Shopping bags | tonnes | 11.04 | 6.49 | 6.26 | 66 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Female to male staff ratio | 1:1.4 | 8 | |||
| Fixed term contract workforce (number and % of total) | number (%) | 6215 (28.45%) | 3946 (25.29%) | 3284 (22.20%) | 68 |
| Full-time workforce (number and % of total) | number (%) | 20386 (93.32%) | 14900 (95.48%) | 14541 (98.28%) | 68 |
| Full-time workforce, Female (% of full-time) | % | 39.41 | 42.59 | 41.67 | 68 |
| Full-time workforce, Male (% of full-time) | % | 60.59 | 57.41 | 58.33 | 68 |
| New hires by age group - Age 30 or below (number and %) | number (%) | 1436 (40.94%) | 1474 (46.37%) | 760 (41.51%) | 70 |
| New hires by age group - Age 51 or above (number and %) | number (%) | 224 (6.39%) | 265 (8.33%) | 140 (7.65%) | 70 |
| New hires by age group - Age between 31-50 (number and %) | number (%) | 1847 (52.67%) | 1440 (45.30%) | 931 (50.85%) | 70 |
| New hires by gender - Female (number and %) | number (%) | 1416 (40.38%) | 1513 (47.59%) | 733 (40.03%) | 70 |
| New hires by gender - Male (number and %) | number (%) | 2091 (59.62%) | 1666 (52.41%) | 1098 (59.97%) | 70 |
| New hires by geographical location - Hong Kong | number | 2630 | 1754 | 1567 | 70 |
| New hires by geographical location - Others | number | 877 | 1425 | 264 | 70 |
| New hires by management level - Below middle management (number and %) | number (%) | 2263 (71.19%) | 1043 (56.96%) | 70 | |
| New hires by management level - Middle management (number and %) | number (%) | 841 (26.45%) | 718 (39.21%) | 70 | |
| New hires by management level - Senior management (number and %) | number (%) | 75 (2.36%) | 70 (3.82%) | 70 | |
| Number of employees with disability | 79 | 48 | 68 | ||
| Part-time workforce (number and % of total) | number (%) | 1459 (6.68%) | 705 (4.52%) | 255 (1.72%) | 68 |
| Part-time workforce, Female (% of part-time) | % | 65.66 | 67.38 | 72.94 | 68 |
| Part-time workforce, Male (% of part-time) | % | 34.34 | 32.62 | 27.06 | 68 |
| Percentage of management positions taken by female | % | 34 | 8 | ||
| Permanent workforce (number and % of total) | number (%) | 15630 (71.55%) | 11659 (74.71%) | 11512 (77.80%) | 68 |
| Total new hires (permanent employees only) | number | 3507 | 3179 | 1831 | 70 |
| Total number of hours worked | hours | 24770000 | 19456000 | 18828000 | 72 |
| Total workforce | number | 21845 | 15605 | 14796 | 68 |
| Total workforce - Age 30 or below (number) | 5800 | 3631 | 2541 | 69 | |
| Total workforce - Age 30 or below (percentage) | % | 26.55 | 23.27 | 17.17 | 69 |
| Total workforce - Age 51 or above (number) | 3365 | 2758 | 3202 | 69 | |
| Total workforce - Age 51 or above (percentage) | % | 15.40 | 17.67 | 21.64 | 69 |
| Total workforce - Age between 31-50 (number) | 12680 | 9216 | 9053 | 69 | |
| Total workforce - Age between 31-50 (percentage) | % | 58.05 | 59.06 | 61.19 | 69 |
| Total workforce - Below middle management (number) | 14216 | 9844 | 8850 | 69 | |
| Total workforce - Below middle management (percentage) | % | 65.08 | 63.08 | 59.81 | 69 |
| Total workforce - Below middle management - Female (number) | 4757 | 4167 | 69 | ||
| Total workforce - Below middle management - Female (percentage) | % | 48.32 | 47.08 | 69 | |
| Total workforce - Below middle management - Male (number) | 5087 | 4683 | 69 | ||
| Total workforce - Below middle management - Male (percentage) | % | 51.68 | 52.92 | 69 | |
| Total workforce - Hong Kong (number) | 13391 | 10162 | 9567 | 69 | |
| Total workforce - Hong Kong (percentage) | % | 61.30 | 65.12 | 64.66 | 69 |
| Total workforce - Mainland China (number) | 4292 | 3942 | 69 | ||
| Total workforce - Mainland China (percentage) | % | 27.50 | 26.64 | 69 | |
| Total workforce - Middle management (number) | 6722 | 4965 | 5126 | 69 | |
| Total workforce - Middle management (percentage) | % | 30.77 | 31.82 | 34.64 | 69 |
| Total workforce - Middle management - Female (number) | 1802 | 1819 | 69 | ||
| Total workforce - Middle management - Female (percentage) | % | 36.29 | 35.49 | 69 | |
| Total workforce - Middle management - Male (number) | 3163 | 3307 | 69 | ||
| Total workforce - Middle management - Male (percentage) | % | 63.71 | 64.51 | 69 | |
| Total workforce - Others (number) | 8454 | 991 | 1114 | 69 | |
| Total workforce - Others (percentage) | % | 38.70 | 6.35 | 7.53 | 69 |
| Total workforce - Senior management (number) | 907 | 796 | 820 | 69 | |
| Total workforce - Senior management (percentage) | % | 4.15 | 5.10 | 5.54 | 69 |
| Total workforce - Senior management - Female (number) | 262 | 259 | 69 | ||
| Total workforce - Senior management - Female (percentage) | % | 32.91 | 31.59 | 69 | |
| Total workforce - Senior management - Male (number) | 534 | 561 | 69 | ||
| Total workforce - Senior management - Male (percentage) | % | 67.09 | 68.41 | 69 | |
| Total workforce - United States (number) | 160 | 173 | 69 | ||
| Total workforce - United States (percentage) | % | 1.03 | 1.17 | 69 | |
| Total workforce by gender, Female (number and % of total) | number (%) | 8992 (41.16%) | 6821 (43.71%) | 6245 (42.21%) | 68 |
| Total workforce by gender, Male (number and % of total) | number (%) | 12853 (58.84%) | 8784 (56.29%) | 8551 (57.79%) | 68 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate by age group - Age 30 or below | % | 65.73 | 64.23 | 62.80 | 71 |
| Employee turnover rate by age group - Age 51 or above | % | 8.33 | 11.55 | 3.18 | 71 |
| Employee turnover rate by age group - Age between 31-50 | % | 23.12 | 24.35 | 13.78 | 71 |
| Employee turnover rate by gender - Female | % | 36.55 | 36.76 | 24.36 | 71 |
| Employee turnover rate by gender - Male | % | 26.05 | 26.88 | 17.82 | 71 |
| Employee turnover rate by geographical location - Hong Kong | % | 22.96 | 27.04 | 18.01 | 71 |
| Employee turnover rate by geographical location - Others | % | 41.62 | 39.26 | 25.34 | 71 |
| Employee turnover rate by management level - Below middle management | % | 9.99 | 7.98 | 71 | |
| Employee turnover rate by management level - Middle management | % | 16.08 | 11.08 | 71 | |
| Employee turnover rate by management level - Senior management | % | 40.12 | 26.97 | 71 | |
| New hires rate | % | 22.44 | 27.27 | 15.91 | 70 |
| Total employee turnover | number | 6033 | 5028 | 3106 | 71 |
| Total employee turnover rate | % | 37.11 | 26.41 | 71 | |
| Voluntary turnover rate | % | 30.16 | 31.24 | 20.61 | 71 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| High-consequence work-related injuries rate (excluding fatalities) | % (per 200000 hours worked) | 0% | 0% | 0% | 72 |
| Recordable work-related injuries | number | 24 | 12 | 19 | 72 |
| Work-related fatality rate | % | 0% | 0% | 0% | 72 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Lost days due to work injuries | days | 2997 | 1387 | 823 | 72 |
| Rate of recordable work-related injuries | % (per 200000 hours worked) | 0.11% | 0.12% | 0.20% | 72 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employees receiving regular performance reviews by employment category - Below middle management | % | 80.24 | 85.86 | 76.38 | 73 |
| Employees receiving regular performance reviews by employment category - Middle management | % | 93.82 | 95.49 | 82.85 | 73 |
| Employees receiving regular performance reviews by employment category - Senior management | % | 95.46 | 95.98 | 88.54 | 73 |
| Employees receiving regular performance reviews by gender - Female | % | 86.35 | 86.73 | 78.03 | 73 |
| Employees receiving regular performance reviews by gender - Male | % | 90.27 | 91.54 | 80.22 | 73 |
| Employees trained by employment category - Below middle management (%) | % | 71.03 | 92.59 | 88.05 | 73 |
| Employees trained by employment category - Below middle management (number) | number | 10098 | 9115 | 7792 | 73 |
| Employees trained by employment category - Middle management (%) | % | 37.10 | 90.76 | 89.50 | 73 |
| Employees trained by employment category - Middle management (number) | number | 2494 | 4506 | 4588 | 73 |
| Employees trained by employment category - Senior management (%) | % | 58.03 | 90.45 | 85.73 | 73 |
| Employees trained by employment category - Senior management (number) | number | 526 | 720 | 703 | 73 |
| Employees trained by gender - Female (%) | % | 72.96 | 90.71 | 87.81 | 73 |
| Employees trained by gender - Female (number) | number | 6561 | 6187 | 5484 | 73 |
| Employees trained by gender - Male (%) | % | 50.39 | 92.83 | 88.87 | 73 |
| Employees trained by gender - Male (number) | number | 6477 | 8154 | 7599 | 73 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average hours of training by employment category - Below middle management | hours | 33.68 | 48.97 | 14.65 | 73 |
| Average hours of training by employment category - Middle management | hours | 4.40 | 9.27 | 9.91 | 73 |
| Average hours of training by employment category - Senior management | hours | 7.73 | 9.24 | 8.11 | 73 |
| Average hours of training by gender - Female | hours | 31.75 | 43.01 | 12.30 | 73 |
| Average hours of training by gender - Male | hours | 17.13 | 27.56 | 12.91 | 73 |
| Total training hours | hours | 466769 | 535459 | 187157 | 8, 73 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of suppliers by geographical region - Hong Kong | 3780 | 4218 | 4578 | 74 | |
| Number of suppliers by geographical region - Mainland China | number | 381 | 532 | 589 | 74 |
| Number of suppliers by geographical region - Others | 590 | 718 | 774 | 74 | |
| Percentage of suppliers based in Hong Kong | % | 77 | 8 | ||
| Total number of suppliers | number | 4751 | 5468 | 5941 | 74 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of supplier visits conducted | 99 | 8 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Net promoter score in technical support | 98 | 8 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Refurbished broadband modems and customer premise equipment | pieces | 150000 | 55 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Percentage of Hong Kong covered by 5G network | % | 99 | 8 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of suspicious local and overseas calls blocked | 800000000 | 8 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of cyber threats blocked | 3000000000 | 8 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of schools with 5G Weather Station installed | 12 | 8 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Percentage of loan facilities from sustainable financing | % | 70 | 8 | ||
| Total monetary and in-kind contributions | HK$'000 | 115306 | 17776 | 15536 | 74 |
| Total volunteer hours | hours | 2659 | 4423 | 2500 | 74 |
| Total volunteering hours | hours | 2500 | 8 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 181.05 | 202.64 | 149.71 |
| NOâ‚“ Emissions | kg | 1995.98 | 2276.5 | 1647.57 |
| SOâ‚“ Emissions | kg | 5.33 | 4.62 | 3.95 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 4336 | 5080 | 5477.64 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 159170 | 145617 | 140553.32 |
| Total GHG Emissions | tCO2e | 164550 | 151679 | 146831.97 |
| Total GHG Emissions Intensity (By Revenue) | tCO2e/HK$ million | 4.56 | 4.17 | 3.91 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 1044.9 | 981.65 | 801.01 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Hazardous Waste (Electronic and IT Equipment) | pieces | 37133 | 44751 | 44676 |
| Hazardous Waste (Equipment Cables Metres) | metres | 100846 | 91796 | 89840 |
| Hazardous Waste (Solid Waste) | tonnes | 217.86 | 330.13 | 264.83 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Non-Hazardous Waste (Construction Waste) | tonnes | 326.76 | 211.27 | 204.42 |
| Non-Hazardous Waste (Domestic Waste) | tonnes | 881.1 | 719.57 | 699.96 |
| Non-Hazardous Waste Recycled | tonnes | 115.52 | 106.28 | 93.77 |
| Total Non-Hazardous Waste Intensity (By Revenue) | tonnes/HK$ million | 0.04 | 0.03 | 0.03 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| GHG Emissions Reduction Percentage Compared to Last Year | % | 3.2 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2025 |
|---|---|---|
| Target Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | 16.2 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Diesel Fuel Consumption | L | 3141898.8 | 2698460.1 | 2534634.12 |
| Energy Consumption Intensity (By Revenue) | kWh/HKS million | 32.86 | 8524.51 | 7935.83 |
| Gasoline Consumption | L | 90214.47 | 796919.55 | 722550.63 |
| Solar Energy | kWh | 124757 | 119112 | 121925 |
| Total Electricity Consumption Intensity (By Revenue) | GJ/HKS million | 9016.22 | 8428.34 | 28.26 |
| Total Energy Consumption | GJ | 1185070 | 1115723 | 1072964.92 |
| Total Indirect Energy Consumption | kWh | 325170141 | 306344803.61 | 294788864.2 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Water Consumption | m3 | 331182 | 321805 | 281492 |
| Water Consumption Intensity (By Revenue) | m3/HK$ million | 9.18 | 8.85 | 7.5 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2025 |
|---|---|---|
| Target Water Consumption Reduction Percentage Compared to Last Year | % reduction | 4.4 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Packaging Materials Consumed | tonnes | 11.04 | 6.49 | 6.26 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | number | 12680 | 9216 | 9053 |
| Number of Employees Aged Above 50 | number | 3365 | 2758 | 3202 |
| Number of Employees Aged Below 30 | number | 5800 | 3631 | 2541 |
| Number of Employees in Hong Kong | number | 13391 | 10162 | 9567 |
| Number of Employees in Mainland China | number | 4292 | 3942 | |
| Number of Employees in United States | number | 160 | 173 | |
| Number of Female Employees | number | 8992 | 6821 | 6245 |
| Number of Full-time Employees | number | 20386 | 14900 | 14541 |
| Number of General Employees | number | 14216 | 9844 | 8850 |
| Number of General Employees (Female) | number | 4757 | 4167 | |
| Number of General Employees(Male) | number | 5087 | 4683 | |
| Number of Male Employees | number | 12853 | 8784 | 8551 |
| Number of Middle Management Employees | number | 6722 | 4965 | 5126 |
| Number of Middle Management Employees (Female) | number | 1802 | 1819 | |
| Number of Middle Management Employees (Male) | number | 3163 | 3307 | |
| Number of New Employees | number | 3507 | 3179 | 1831 |
| Number of New Employees (Above 50) | number | 224 | 265 | 140 |
| Number of New Employees (Aged 30-50) | number | 1847 | 1440 | 931 |
| Number of New Employees (Aged Below 30) | number | 1436 | 1474 | 760 |
| Number of New Employees (Female) | number | 1416 | 1513 | 733 |
| Number of New Employees (Hong Kong) | number | 2630 | 1754 | 1567 |
| Number of New Employees (Male) | number | 2091 | 1666 | 1098 |
| Number of Part-time Employees | number | 1459 | 705 | 255 |
| Number of Senior Management Employees | number | 907 | 796 | 820 |
| Number of Senior Management Employees (Female) | number | 262 | 259 | |
| Number of Senior Management Employees (Male) | number | 534 | 561 | |
| Number of Total Employees | number | 21845 | 15605 | 14796 |
| Percentage of Employees Aged 30-50 | % | 58.05 | 59.06 | 61.19 |
| Percentage of Employees Aged Above 50 | % | 15.4 | 17.67 | 21.64 |
| Percentage of Employees Aged Below 30 | % | 26.55 | 23.27 | 17.17 |
| Percentage of Employees in Hong Kong | % | 61.3 | 65.12 | 64.66 |
| Percentage of Employees in Mainland China | % | 27.5 | 26.64 | |
| Percentage of Employees in United States | % | 1.03 | 1.17 | |
| Percentage of Female Employees | % | 41.16 | 43.71 | 42.21 |
| Percentage of Full-time Employees | % | 93.32 | 95.48 | 98.28 |
| Percentage of General Employees | % | 65.08 | 63.08 | 59.81 |
| Percentage of Male Employees | % | 58.84 | 56.29 | 57.79 |
| Percentage of Middle Management Employees | % | 30.77 | 31.82 | 34.64 |
| Percentage of Part-time Employees | % | 6.68 | 4.52 | 1.72 |
| Percentage of Senior Management Employees | % | 4.15 | 5.1 | 5.54 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 23.12 | 24.35 | 13.78 |
| Turnover Rate of Employees Aged Above 50 | % | 8.33 | 11.55 | 3.18 |
| Turnover Rate of Employees Aged Below 30 | % | 65.73 | 64.23 | 62.8 |
| Turnover Rate of Employees in Hong Kong | % | 22.96 | 27.04 | 18.01 |
| Turnover Rate of Female Employees | % | 36.55 | 36.76 | 24.36 |
| Turnover Rate of General Employees | % | 9.99 | 7.98 | |
| Turnover Rate of Male Employees | % | 26.05 | 26.88 | 17.82 |
| Turnover Rate of Middle Management Employees | % | 16.08 | 11.08 | |
| Turnover Rate of Senior Management Employees | % | 40.12 | 26.97 | |
| Turnover Rate of Total Employees | % | 65.73 | 37.11 | 26.41 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 2997 | 1387 | 823 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Trained Female Employees | % | 72.96 | 90.71 | 87.81 |
| Percentage of Trained General Employees | % | 71.03 | 92.59 | 88.05 |
| Percentage of Trained Male Employees | % | 50.39 | 92.83 | 88.87 |
| Percentage of Trained Middle Management | % | 37.1 | 90.76 | 89.5 |
| Percentage of Trained Senior Management | % | 58.03 | 90.45 | 85.73 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 31.75 | 43.01 | 12.3 |
| Average Training Hours (General Staff) | hours | 33.68 | 48.97 | 14.65 |
| Average Training Hours (Male) | hours | 17.13 | 27.56 | 12.91 |
| Average Training Hours (Middle Management) | hours | 4.4 | 9.27 | 9.91 |
| Average Training Hours (Senior Management) | hours | 7.73 | 9.24 | 8.11 |
| Total Training Hours | hours | 466769 | 535459 | 187157 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Suppliers in Hong Kong | number | 3780 | 4218 | 4578 |
| Number of Suppliers in Mainland China | number | 381 | 532 | 589 |
| Number of Suppliers in Overseas | number | 590 | 718 | 774 |
| Number of Total Suppliers | number | 4751 | 5468 | 5941 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Social Investment | HK$'000 | 115306 | 17776 | 15536 |
| Total Volunteer Service Hours | hours | 2659 | 4423 | 2500 |