2024 CORPORATE SOCIAL RESPONSIBILITY REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Direct GHG emissions (Scope 1) (tonnes) | tonnes | 2550.93 | 2040.8 | 11 |
GHG emissions (Scope 1 and Scope 2) | tonnes | 15705.42 | 10 | |
Indirect GHG emissions (Scope 2) (tonnes) | tonnes | 15332.25 | 13364.65 | 11 |
Other GHG emissions (Scope 3) (tonnes) | tonnes | 6313.23 | 5765.41 | 11 |
Total GHG emissions (Scope 1 and Scope 2) (tonnes) | tonnes | 17883.18 | 15042.16 | 11 |
Total GHG emissions per employee (Scope 1 and Scope 2) (tonnes/employee) | tonnes/employee | 1.19 | 1.12 | 11 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Fluorescent tube wastes (tonnes) | tonnes | 0.21 | 0.3 | 11 |
Production of electronics wastes (tonnes) | tonnes | 42.5 | 42.42 | 11 |
Production of hazardous wastes per employee (kg/employee) | kg/employee | 0.13 | 0.12 | 11 |
Toner and ink cartridges wastes (tonnes) | tonnes | 1.71 | 1.44 | 11 |
Total production of hazardous wastes (tonnes) | tonnes | 1.92 | 1.74 | 11 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Paper waste recycled (tonnes) | tonnes | 47.34 | 38.7 | 11 |
Production of non-hazardous waste per employee (kg/employee) | kg/employee | 4.02 | 4.46 | 11 |
Production of paper wastes (tonnes) | tonnes | 17.94 | 19.86 | 11 |
Recyclable waste collected within the year | tonnes | 54 | 10 | |
Total production of non-hazardous waste (tonnes) | tonnes | 60.44 | 62.27 | 11 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Toner and ink cartridges wastes recycled (tonnes) | tonnes | 0.39 | 0.3 | 11 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Direct energy consumption (MWh) | MWh | 10408.2 | 7965.84 | 11 |
Indirect energy consumption (MWh) | MWh | 27017.32 | 25465.2 | 11 |
Total comprehensive energy consumption | % decrease | 10.67 | 10 | |
Total energy consumption (MWh) | MWh | 37425.52 | 33431.04 | 11 |
Total energy consumption per employee (MWh/employee) | MWh/employee | 2.49 | 2.39 | 11 |
Total energy consumption per employee (MWh/employee) - water | MWh/employee | 11.47 | 10.84 | 11 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Total water consumption (m³) | m³ | 172422.7 | 151385.16 | 11 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2025 | Report Pages |
---|---|---|---|
Public electricity consumption reduction target | kWh | 100000 | 12 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2025 | Report Pages |
---|---|---|---|
Water saving target | tons | 500 | 12 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Female management personnel as a percentage of the total number of management personnel | % | 25 | 18 | ||
Income Taxes (RMB in thousand) | RMB in thousand | 148978.51 | 88151.91 | 130746.67 | 22 |
Male management personnel as a percentage of the total number of management personnel | % | 74.4 | 18 | ||
Members of Labor Union | persons | 14508 | 20 | ||
Number of Club | 25 | 20 | |||
Number of Club Activities | times | 1262 | 20 | ||
Number of Club Activity Participants | 2672 | 20 | |||
Number of Labor Union Branches | 31 | 20 | |||
Number of Labor Union Groups | 503 | 20 | |||
Number of employees by age - 30 or below | 6777 | 18 | |||
Number of employees by age - 31-40 | 3084 | 18 | |||
Number of employees by age - 41-50 | 2872 | 18 | |||
Number of employees by age - 51 or above | 1238 | 18 | |||
Number of employees by education background - Doctorate | 8 | 18 | |||
Number of employees by education background - Junior college or below | 8301 | 18 | |||
Number of employees by education background - Master degree | 843 | 18 | |||
Number of employees by education background - Undergraduate | 4819 | 18 | |||
Number of employees by function - Compliance/risk control/audit/internal control | 676 | 18 | |||
Number of employees by function - IT | 989 | 18 | |||
Number of employees by function - Others | 1844 | 18 | |||
Number of employees by function - Principal business | 10462 | 18 | |||
Number of employees by gender - Female | 7474 | 18 | |||
Number of employees by gender - Male | 6497 | 18 | |||
Number of employees of principal subsidiaries as at the end of the Reporting Period | person | 2373 | 18 | ||
Number of employees of the parent company as at the end of the Reporting Period | person | 11598 | 18 | ||
Return on weighted average net assets | % | 7.23% | 5.66% | 7.44% | 26 |
Staff Costs (RMB ten thousand) | RMB ten thousand | 988026.2 | 977289.29 | 957977.77 | 22 |
Total (RMB in thousand) | RMB in thousand | 2390319.13 | 2478006.49 | 2771451.19 | 22 |
Total number of employees | person | 11598 | 18 | ||
Total number of employees as at the end of the Reporting Period | person | 13971 | 18 | ||
Total number of employees on the payroll for the Reporting Period | person | 13971 | 18 | ||
Total number of female employees | person | 5531 | 18 | ||
Total number of female management personnel | person | 202 | 18 | ||
Total number of male employees | person | 6067 | 18 | ||
Total number of male management personnel | person | 606 | 18 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Employee turnover rate | % | 7.02 | 18 |
Number of employee turnover | person | 475 | 18 |
Number of employee turnover aged 30 or below | person | 195 | 18 |
Number of employee turnover aged 31-40 | person | 98 | 18 |
Number of employee turnover aged 41-50 | person | 33 | 18 |
Number of female employee turnover | person | 202 | 18 |
Number of male employee turnover | person | 273 | 18 |
Operating Expenses for the Activities of the Year | RMB10000 | 265.32 | 20 |
Percentage of employees aged 30 or below turnover | % | 2.88 | 18 |
Percentage of employees aged 31-40 turnover | % | 1.43 | 18 |
Percentage of employees aged 41-50 turnover | % | 0.66 | 18 |
Percentage of female employee turnover | % | 42.53 | 18 |
Percentage of male employee turnover | % | 57.47 | 18 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Cumulative number of work-related accidents and work-related fatalities in three consecutive years from 2022 to 2024 | case | 17 cases (no fatalities) | 18 |
Lost days due to work injury.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Lost days due to work injury in three consecutive years from 2022 to 2024 | day | 562 | 18 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Amount of training expenditure | RMB10000 | 1210 | 20 |
Employee pass rate for professional qualification | % | 99.41 | 20 |
Number of internal certified lecturers | persons | 651 | 20 |
Number of training for the year | times | 4214 | 20 |
Number of training participants for the year | person-time | 198265 | 20 |
Percentage of female staff under training (number of female staff under training/total number of female staff) | % | 100 | 20 |
Percentage of male staff under training (number of male staff under training/total number of male staff) | % | 100 | 20 |
Percentage of non-managerial staff under training (number of non-managerial staff under training/total number of non-managerial staff) | % | 100 | 20 |
Percentage of operation managerial staff under training (number of operation managerial staff under training/total number of operation managerial staff) | % | 100 | 20 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Annual training hours | hours | 1502110 | 20 |
Total training hours of female staff | hours | 712776 | 20 |
Total training hours of male staff | hours | 789334 | 20 |
Training hours per employee for the year | hours/person | 140 | 20 |
Training hours per employee for the year (non-managerial staff) | hours/person | 140 | 20 |
Training hours per employee for the year (operation managerial staff) | hours/person | 140 | 20 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Net profit attributable to owners of the Company (RMB million) | RMB million | 7929 | 6978 | 9037 | 26 |
Profit before income tax (RMB million) | RMB million | 10388 | 8744 | 11852 | 26 |
Total revenue and other income (RMB million) | RMB million | 33256 | 33298 | 37346 | 26 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Securities and Futures Investor Protection Funds (RMB ten thousand) | RMB ten thousand | 7477.87 | 6946.24 | 8803.57 | 22 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Interest Expenses (RMB in thousand) | RMB in thousand | 875426.96 | 1041064.13 | 1022590.77 | 22 |
Interest on Perpetual Bonds Attributable to This Year (RMB in thousand) | RMB in thousand | 19857.94 | 68588.18 | 90777.9 | 22 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Expenditures on major disaster relief | RMB thousand | 320 | 22 |
Expenses for volunteer activities | RMB thousand | 80 | 22 |
Number of participants in The Reporting Period activities | 3284 | 20 | |
Number of participants in the Spring Festival of 2024 | 115 | 20 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Distributed relief funds for hardship relief | RMB | 584500 | 20 | ||
Donations (RMB ten thousand) | RMB ten thousand | 4887.8 | 3487.87 | 2267.6 | 22 |
Labor Union Expenses for the Year | RMB10000 | 3818.21 | 20 | ||
Number of eligible employees granted hardship relief | employees | 38 | 20 | ||
Number of employees distributed company-wide consolation benefits | employees | 68568 | 20 | ||
Number of participants in Army Day activities | 60 | 20 | |||
Number of participants in Children's Day activities | 480 | 20 | |||
Number of volunteer activities participated | Time(s) | 6 | 22 | ||
Social Contribution Per Share (RMB) | RMB | 3.81 | 3.79 | 4.29 | 22 |
Taxes and Surcharges (RMB in thousand) | RMB in thousand | 179257.32 | 164274.46 | 177904.83 | 22 |
Total amounts donated during the Year | RMB thousand | 22782.1 | 22 | ||
Total donations received for the Year | RMB thousand | 20074.6 | 22 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Direct GHG Emissions (Scope 1) | tonnes | 2550.93 | 2040.8 |
Indirect Energy Emissions (Scope 2) | tonnes | 15332.25 | 13364.65 |
Total GHG Emissions | tonnes | 24196.41 | 21170.86 |
Total GHG Emissions Intensity (By Employee) | tonnes/employee | 1.19 | 1.12 |
Total Other Indirect Energy Emissions (Scope 3) | tonnes | 6313.23 | 5765.41 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Hazardous Waste (Electronic and IT Equipment) | tonnes | 42.5 | 42.42 |
Total Hazardous Waste | tonnes | 1.92 | 1.74 |
Total Hazardous Waste Intensity (By Employee) | kg/employee | 0.13 | 0.12 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Non-Hazardous Waste Disposed | tonnes | 60.44 | 62.27 |
Non-Hazardous Waste Recycled | tonnes | 47.34 | 38.7 |
Paper Waste | tonnes | 17.94 | 19.86 |
Total Non-Hazardous Waste Intensity (By Employee) | kg/employee | 4.02 | 4.46 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Energy Consumption Intensity (By Employee) | MWh/employee | 2.49 | 2.39 |
Total Direct Energy Consumption | MWh | 10408.2 | 7965.84 |
Total Energy Consumption | MWh | 37425.52 | 33431.04 |
Total Indirect Energy Consumption | MWh | 27017.32 | 25465.2 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Water Consumption | m³ | 172422.7 | 151385.16 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2025 |
---|---|---|
Target Electricity Usage Reduction Percentage by 2025 Compared to 2023 | kWh | 100000 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2025 |
---|---|---|
Water Consumption Reduction Compared to Last Year | tons | 500 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2024 |
---|---|---|
Number of Bachelor's Degree Employees | 4819 | |
Number of Below Junior College Employees | 8301 | |
Number of Doctoral Degree Employees | 8 | |
Number of Employees Aged 30-50 | 5956 | |
Number of Employees Aged Above 50 | 1238 | |
Number of Employees Aged Below 30 | 6777 | |
Number of Female Employees | person | 5531 |
Number of Male Employees | person | 6067 |
Number of Master's Degree Employees | 843 | |
Number of Total Employees | person | 13971 |
Percentage of Bachelor's Degree Employees | % | 34.51 |
Percentage of Below Junior College Employees | % | 59.45 |
Percentage of Doctoral Degree Employees | % | 0.06 |
Percentage of Employees Aged 30-50 | % | 42.66 |
Percentage of Employees Aged Above 50 | % | 8.87 |
Percentage of Employees Aged Below 30 | % | 48.52 |
Percentage of Female Employees | % | 39.61 |
Percentage of Male Employees | % | 43.43 |
Percentage of Master's Degree Employees | % | 6.04 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2024 |
---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 2.09 |
Turnover Rate of Employees Aged Below 30 | % | 2.88 |
Turnover Rate of Female Employees | % | 42.53 |
Turnover Rate of Male Employees | % | 57.47 |
Turnover Rate of Total Employees | % | 7.02 |
Lost days due to work injury.
Standard Indicator | Unit | 2024 |
---|---|---|
Lost Days Due to Work-related Injuries | day | 562 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2024 |
---|---|---|
Percentage of Trained Female Employees | % | 100 |
Percentage of Trained General Employees | % | 100 |
Percentage of Trained Male Employees | % | 100 |
Percentage of Trained Operational Employees | % | 100 |
Total Cost of Training | RMB10000 | 1210 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2024 |
---|---|---|
Average Training Hours (General Staff) | hours/person | 140 |
Average Training Hours (Middle Management) | hours/person | 140 |
Average Training Hours per Employee | hours/person | 140 |
Total Training Hours | hours | 1502110 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Number of Volunteer Activities Sessions | Time(s) | 6 | ||
Total Public Welfare Donations | RMB ten thousand | 4887.8 | 3487.87 | 2267.6 |