2024 CORPORATE SOCIAL RESPONSIBILITY REPORT

Year: 2024
Published: 2025-03-28
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 2024 Report Pages
Direct GHG emissions (Scope 1) (tonnes) tonnes 2550.93 2040.8 11
GHG emissions (Scope 1 and Scope 2) tonnes 15705.42 10
Indirect GHG emissions (Scope 2) (tonnes) tonnes 15332.25 13364.65 11
Other GHG emissions (Scope 3) (tonnes) tonnes 6313.23 5765.41 11
Total GHG emissions (Scope 1 and Scope 2) (tonnes) tonnes 17883.18 15042.16 11
Total GHG emissions per employee (Scope 1 and Scope 2) (tonnes/employee) tonnes/employee 1.19 1.12 11

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 2024 Report Pages
Fluorescent tube wastes (tonnes) tonnes 0.21 0.3 11
Production of electronics wastes (tonnes) tonnes 42.5 42.42 11
Production of hazardous wastes per employee (kg/employee) kg/employee 0.13 0.12 11
Toner and ink cartridges wastes (tonnes) tonnes 1.71 1.44 11
Total production of hazardous wastes (tonnes) tonnes 1.92 1.74 11

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 2024 Report Pages
Paper waste recycled (tonnes) tonnes 47.34 38.7 11
Production of non-hazardous waste per employee (kg/employee) kg/employee 4.02 4.46 11
Production of paper wastes (tonnes) tonnes 17.94 19.86 11
Recyclable waste collected within the year tonnes 54 10
Total production of non-hazardous waste (tonnes) tonnes 60.44 62.27 11

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2023 2024 Report Pages
Toner and ink cartridges wastes recycled (tonnes) tonnes 0.39 0.3 11

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 2024 Report Pages
Direct energy consumption (MWh) MWh 10408.2 7965.84 11
Indirect energy consumption (MWh) MWh 27017.32 25465.2 11
Total comprehensive energy consumption % decrease 10.67 10
Total energy consumption (MWh) MWh 37425.52 33431.04 11
Total energy consumption per employee (MWh/employee) MWh/employee 2.49 2.39 11
Total energy consumption per employee (MWh/employee) - water MWh/employee 11.47 10.84 11

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 2024 Report Pages
Total water consumption (m³) 172422.7 151385.16 11

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2025 Report Pages
Public electricity consumption reduction target kWh 100000 12

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2025 Report Pages
Water saving target tons 500 12

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2022 2023 2024 Report Pages
Female management personnel as a percentage of the total number of management personnel % 25 18
Income Taxes (RMB in thousand) RMB in thousand 148978.51 88151.91 130746.67 22
Male management personnel as a percentage of the total number of management personnel % 74.4 18
Members of Labor Union persons 14508 20
Number of Club 25 20
Number of Club Activities times 1262 20
Number of Club Activity Participants 2672 20
Number of Labor Union Branches 31 20
Number of Labor Union Groups 503 20
Number of employees by age - 30 or below 6777 18
Number of employees by age - 31-40 3084 18
Number of employees by age - 41-50 2872 18
Number of employees by age - 51 or above 1238 18
Number of employees by education background - Doctorate 8 18
Number of employees by education background - Junior college or below 8301 18
Number of employees by education background - Master degree 843 18
Number of employees by education background - Undergraduate 4819 18
Number of employees by function - Compliance/risk control/audit/internal control 676 18
Number of employees by function - IT 989 18
Number of employees by function - Others 1844 18
Number of employees by function - Principal business 10462 18
Number of employees by gender - Female 7474 18
Number of employees by gender - Male 6497 18
Number of employees of principal subsidiaries as at the end of the Reporting Period person 2373 18
Number of employees of the parent company as at the end of the Reporting Period person 11598 18
Return on weighted average net assets % 7.23% 5.66% 7.44% 26
Staff Costs (RMB ten thousand) RMB ten thousand 988026.2 977289.29 957977.77 22
Total (RMB in thousand) RMB in thousand 2390319.13 2478006.49 2771451.19 22
Total number of employees person 11598 18
Total number of employees as at the end of the Reporting Period person 13971 18
Total number of employees on the payroll for the Reporting Period person 13971 18
Total number of female employees person 5531 18
Total number of female management personnel person 202 18
Total number of male employees person 6067 18
Total number of male management personnel person 606 18

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2024 Report Pages
Employee turnover rate % 7.02 18
Number of employee turnover person 475 18
Number of employee turnover aged 30 or below person 195 18
Number of employee turnover aged 31-40 person 98 18
Number of employee turnover aged 41-50 person 33 18
Number of female employee turnover person 202 18
Number of male employee turnover person 273 18
Operating Expenses for the Activities of the Year RMB10000 265.32 20
Percentage of employees aged 30 or below turnover % 2.88 18
Percentage of employees aged 31-40 turnover % 1.43 18
Percentage of employees aged 41-50 turnover % 0.66 18
Percentage of female employee turnover % 42.53 18
Percentage of male employee turnover % 57.47 18

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2024 Report Pages
Cumulative number of work-related accidents and work-related fatalities in three consecutive years from 2022 to 2024 case 17 cases (no fatalities) 18

Lost days due to work injury.

Indicator Unit 2024 Report Pages
Lost days due to work injury in three consecutive years from 2022 to 2024 day 562 18

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2024 Report Pages
Amount of training expenditure RMB10000 1210 20
Employee pass rate for professional qualification % 99.41 20
Number of internal certified lecturers persons 651 20
Number of training for the year times 4214 20
Number of training participants for the year person-time 198265 20
Percentage of female staff under training (number of female staff under training/total number of female staff) % 100 20
Percentage of male staff under training (number of male staff under training/total number of male staff) % 100 20
Percentage of non-managerial staff under training (number of non-managerial staff under training/total number of non-managerial staff) % 100 20
Percentage of operation managerial staff under training (number of operation managerial staff under training/total number of operation managerial staff) % 100 20

The average training hours completed per employee by gender and employee category.

Indicator Unit 2024 Report Pages
Annual training hours hours 1502110 20
Total training hours of female staff hours 712776 20
Total training hours of male staff hours 789334 20
Training hours per employee for the year hours/person 140 20
Training hours per employee for the year (non-managerial staff) hours/person 140 20
Training hours per employee for the year (operation managerial staff) hours/person 140 20

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2022 2023 2024 Report Pages
Net profit attributable to owners of the Company (RMB million) RMB million 7929 6978 9037 26
Profit before income tax (RMB million) RMB million 10388 8744 11852 26
Total revenue and other income (RMB million) RMB million 33256 33298 37346 26

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2022 2023 2024 Report Pages
Securities and Futures Investor Protection Funds (RMB ten thousand) RMB ten thousand 7477.87 6946.24 8803.57 22

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2022 2023 2024 Report Pages
Interest Expenses (RMB in thousand) RMB in thousand 875426.96 1041064.13 1022590.77 22
Interest on Perpetual Bonds Attributable to This Year (RMB in thousand) RMB in thousand 19857.94 68588.18 90777.9 22

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2024 Report Pages
Expenditures on major disaster relief RMB thousand 320 22
Expenses for volunteer activities RMB thousand 80 22
Number of participants in The Reporting Period activities 3284 20
Number of participants in the Spring Festival of 2024 115 20

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2022 2023 2024 Report Pages
Distributed relief funds for hardship relief RMB 584500 20
Donations (RMB ten thousand) RMB ten thousand 4887.8 3487.87 2267.6 22
Labor Union Expenses for the Year RMB10000 3818.21 20
Number of eligible employees granted hardship relief employees 38 20
Number of employees distributed company-wide consolation benefits employees 68568 20
Number of participants in Army Day activities 60 20
Number of participants in Children's Day activities 480 20
Number of volunteer activities participated Time(s) 6 22
Social Contribution Per Share (RMB) RMB 3.81 3.79 4.29 22
Taxes and Surcharges (RMB in thousand) RMB in thousand 179257.32 164274.46 177904.83 22
Total amounts donated during the Year RMB thousand 22782.1 22
Total donations received for the Year RMB thousand 20074.6 22

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023 2024
Direct GHG Emissions (Scope 1) tonnes 2550.93 2040.8
Indirect Energy Emissions (Scope 2) tonnes 15332.25 13364.65
Total GHG Emissions tonnes 24196.41 21170.86
Total GHG Emissions Intensity (By Employee) tonnes/employee 1.19 1.12
Total Other Indirect Energy Emissions (Scope 3) tonnes 6313.23 5765.41

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023 2024
Hazardous Waste (Electronic and IT Equipment) tonnes 42.5 42.42
Total Hazardous Waste tonnes 1.92 1.74
Total Hazardous Waste Intensity (By Employee) kg/employee 0.13 0.12

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023 2024
Non-Hazardous Waste Disposed tonnes 60.44 62.27
Non-Hazardous Waste Recycled tonnes 47.34 38.7
Paper Waste tonnes 17.94 19.86
Total Non-Hazardous Waste Intensity (By Employee) kg/employee 4.02 4.46

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023 2024
Energy Consumption Intensity (By Employee) MWh/employee 2.49 2.39
Total Direct Energy Consumption MWh 10408.2 7965.84
Total Energy Consumption MWh 37425.52 33431.04
Total Indirect Energy Consumption MWh 27017.32 25465.2

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023 2024
Water Consumption 172422.7 151385.16

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2025
Target Electricity Usage Reduction Percentage by 2025 Compared to 2023 kWh 100000

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2025
Water Consumption Reduction Compared to Last Year tons 500

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2024
Number of Bachelor's Degree Employees 4819
Number of Below Junior College Employees 8301
Number of Doctoral Degree Employees 8
Number of Employees Aged 30-50 5956
Number of Employees Aged Above 50 1238
Number of Employees Aged Below 30 6777
Number of Female Employees person 5531
Number of Male Employees person 6067
Number of Master's Degree Employees 843
Number of Total Employees person 13971
Percentage of Bachelor's Degree Employees % 34.51
Percentage of Below Junior College Employees % 59.45
Percentage of Doctoral Degree Employees % 0.06
Percentage of Employees Aged 30-50 % 42.66
Percentage of Employees Aged Above 50 % 8.87
Percentage of Employees Aged Below 30 % 48.52
Percentage of Female Employees % 39.61
Percentage of Male Employees % 43.43
Percentage of Master's Degree Employees % 6.04

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2024
Turnover Rate of Employees Aged 30-50 % 2.09
Turnover Rate of Employees Aged Below 30 % 2.88
Turnover Rate of Female Employees % 42.53
Turnover Rate of Male Employees % 57.47
Turnover Rate of Total Employees % 7.02

Lost days due to work injury.

Standard Indicator Unit 2024
Lost Days Due to Work-related Injuries day 562

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2024
Percentage of Trained Female Employees % 100
Percentage of Trained General Employees % 100
Percentage of Trained Male Employees % 100
Percentage of Trained Operational Employees % 100
Total Cost of Training RMB10000 1210

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2024
Average Training Hours (General Staff) hours/person 140
Average Training Hours (Middle Management) hours/person 140
Average Training Hours per Employee hours/person 140
Total Training Hours hours 1502110

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2022 2023 2024
Number of Volunteer Activities Sessions Time(s) 6
Total Public Welfare Donations RMB ten thousand 4887.8 3487.87 2267.6