DFZQ 2024 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Decrease in total Scope 1 and Scope 2 greenhouse gas emissions of the parent company compared with 2021 | tons of carbon dioxide equivalent | 3263.72 | 4, 10 |
| Greenhouse gas emissions (Scope 1 and Scope 2) of the parent company | tons of carbon dioxide equivalent | -3263.72 | 41 |
| Greenhouse gas emissions per capita (Scope 1 and Scope 2) | Tonnes of carbon dioxide equivalent/headcount | 1.11 | 87 |
| Greenhouse gas emissions per unit area (Scope 1 and Scope 2) | Tonnes of carbon dioxide equivalent/sq. m. | 0.04 | 87 |
| Total Greenhouse Gas Emissions (Scope 1 and Scope 2) | Tonnes of carbon dioxide equivalent | 9732.87 | 87 |
| Total greenhouse gas emissions within Scope 1 | Tonnes of carbon dioxide equivalent | 459.56 | 87 |
| Total greenhouse gas emissions within Scope 2 | Tonnes of carbon dioxide equivalent | 9273.31 | 87 |
| Total greenhouse gas emissions within Scope 3 | Tonnes of carbon dioxide equivalent | 8243.67 | 87 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Total waste | Tonnes | 248.33 | 87 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Total waste per capita | Kilograms/headcount | 43.15 | 87 |
| Total waste per unit area | Kilograms/sq. m. | 2.45 | 87 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Comprehensive energy consumption | Tonnes of standard coal | 2393.03 | 87 |
| Comprehensive energy consumption per capita | Tonnes of standard coal/headcount | 0.27 | 87 |
| Comprehensive energy consumption per unit area | Tonnes of standard coal/sq.m. | 0.01 | 87 |
| Diesel consumption | Litre | 75 | 87 |
| Direct energy consumption | Tonnes of standard coal | 259.66 | 87 |
| Electricity consumption per capita | MWh/headcount | 1.98 | 87 |
| Electricity consumption per unit area | MWh/sq. m. | 0.08 | 87 |
| Electricity consumption per unit area (Orient Securities Building) | kWh per square meter | 97.14 | 41 |
| Gasoline consumption of self-owned vehicles | Litre | 76054.4 | 87 |
| Indirect energy consumption | Tonnes of standard coal | 2133.37 | 87 |
| Total electricity consumption | MWh | 17346.17 | 87 |
| Total natural gas consumption | Cu. m. | 132893 | 87 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Total water consumption | Cu. m. | 81643.65 | 87 |
| Water consumption per capita | Cu. m./headcount | 9.31 | 87 |
| Water consumption per capita of the parent company | tonnes/person | 14.67 | 41 |
| Water consumption per unit area | Cu. m./sq. m. | 0.36 | 87 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Total office paper consumption | Tonnes | 6.02 | 87 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Hang Seng A-Share Sustainability Index Series rating | A | 4 | |
| MSCI ESG rating | AA | 4 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employees aged 30 to 50 | Person | 5438 | 90 | ||
| Employees in Hong Kong, Macao, Taiwan and overseas | Person | 190 | 90 | ||
| Employees in Mainland China | Person | 8576 | 90 | ||
| Employees over 50 years old | Person | 481 | 90 | ||
| Employees under 30 years old | Person | 2847 | 90 | ||
| Female employees | Person | 4122 | 90 | ||
| Full-time contracted employees | Person | 7360 | 90 | ||
| Full-time dispatched employees | Person | 31 | 90 | ||
| Labour contract signing rate | % | 100 | 100 | 100 | 91 |
| Male employees | Person | 4644 | 90 | ||
| Other employees | Person | 1375 | 90 | ||
| Social insurance coverage rate | % | 100 | 100 | 100 | 91 |
| Total employees | Person | 8766 | 90 | ||
| Total number of disabled staff | Person | 2 | 90 | ||
| Total number of minority staff | Person | 192 | 90 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Employee turnover rate | % | 11 | 90 |
| Employee turnover rate (30 to 50 years old) | % | 11 | 90 |
| Employee turnover rate (< 30 years old) | % | 12 | 90 |
| Employee turnover rate (> 50 years old) | % | 10 | 90 |
| Employee turnover rate (Hong Kong, Macao, Taiwan and overseas) | % | 14 | 90 |
| Employee turnover rate (Mainland China) | % | 11 | 90 |
| Employee turnover rate (female) | % | 10 | 90 |
| Employee turnover rate (male) | % | 12 | 90 |
Lost days due to work injury.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Lost days due to work-related injuries | Day | 79.5 | 91 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Amount of work-related injury insurance for employees | RMB'000 | 370.15 | 91 | ||
| Coverage of work-related injury insurance for employees | % | 100 | 91 | ||
| Staff health check coverage rate | % | 100 | 100 | 100 | 91 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Coverage ratio of employee training | % | 100 | 100 | 100 | 92 |
| Coverage ratio of employee training by employee type: General staff | % | 98.36 | 98.44 | 97.65 | 92 |
| Coverage ratio of employee training by employee type: Middle management staff | % | 1.45 | 1.37 | 2.13 | 92 |
| Coverage ratio of employee training by employee type: Senior management staff | % | 0.19 | 0.19 | 0.22 | 92 |
| Coverage ratio of employee training by gender: Female | % | 48.38 | 48.32 | 46.24 | 92 |
| Coverage ratio of employee training by gender: Male | % | 51.62 | 51.68 | 53.76 | 92 |
| Participants of employee training | Person | 214822 | 221855 | 274150 | 92 |
| Performance evaluation coverage for sustainability-related areas | 100% | 4 | |||
| Proportion of staff receiving regular performance and career development assessments | % | 100 | 100 | 100 | 92 |
| Sustainability performance appraisal coverage | percent | 100 | 9 | ||
| Total number of trained employees | Person | 4839 | 4998 | 5409 | 92 |
| Training cost per employee | RMB | 812 | 832 | 518 | 92 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Annual average training hours received by an employee | Hour | 35 | 35 | 36 | 92 |
| Annual average training hours received by an employee by employee type: General staff | Hour | 35 | 35 | 36 | 92 |
| Annual average training hours received by an employee by employee type: Middle management staff | Hour | 35 | 35 | 36 | 92 |
| Annual average training hours received by an employee by employee type: Senior management staff | Hour | 35 | 35 | 36 | 92 |
| Annual average training hours received by an employee by gender: Female | Hour | 35 | 35 | 36 | 92 |
| Annual average training hours received by an employee by gender: Male | Hour | 35 | 35 | 36 | 92 |
| Number of employee training sessions | Session | 690 | 92 | ||
| Total investment in employee training and development | RMB | 3930000 | 4160000 | 2800000 | 92 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of suppliers in Mainland China | Supplier | 46 | 461 | 394 | 89 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Customer satisfaction rate | % | 91 | 90.21 | 90.3 | 89 |
| Number of complaints | Case | 1 | 3 | 3 | 89 |
| Number of customer enquiries through 95503 hotline | Case | 1197821 | 1128433 | 1347954 | 89 |
| Proportion of handled complaints | % | 100 | 100 | 100 | 89 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of directors participating in training on anti-corruption | Person | 15 | 95 |
| Number of employees participating in training on anti-corruption | Person | 6727 | 95 |
| Number of management staff participating in training on anti-corruption | Person | 127 | 95 |
| Number of trainings on anti-corruption | Session | 8 | 95 |
| Position in ESG-related bonds invested with own funds | RMB billion | 3.426 | 42 |
| Proportion of directors covered by anti-corruption training | % | 100 | 95 |
| Proportion of employees covered by anti-corruption training | % | 100 | 95 |
| Proportion of management staff covered by anti-corruption training | % | 100 | 95 |
| Total hours of training on anti-corruption received by all directors | Hour | 15 | 95 |
| Total hours of training on anti-corruption received by employees | Hour | 87451 | 95 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of ESG-related research reports published | reports | 55 | 37 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021–2024 | 2024 | Report Pages |
|---|---|---|---|---|
| Amount invested in rural revitalization | RMB0'000 | 2400.78 | 94 | |
| Annual expenditure of Xindeyizhang Public Welfare Foundation | RMB0'000 | 937.77 | 94 | |
| Annual fund-raising amount of Xindeyizhang Public Welfare Foundation | RMB0'000 | 1349.62 | 94 | |
| Average annual growth rate of sustainable investment and financing scale (2021-2024) | percent | over 10 | 9 | |
| Average annual growth rate of sustainable investment and financing scale (2021–2024) | % | over 10% | over 10 | 4, 42 |
| External donation | RMB0'000 | 2395 | 94 | |
| Funds directed into the sustainable development sector (2021–2024) | billion RMB | 470 | 4 | |
| Funds directed to sustainable development sector through investment and financing business (2021–2024) | RMB billion | 470 | 42 | |
| Group investment in public welfare in the social sector (2021–2024) | million RMB | 114.03 | 4 | |
| Investment in public welfare in the social sector by DFZQ and its subsidiaries | million RMB | 114.03 | 10 | |
| Number of employee volunteers | Person | 1310 | 94 | |
| Number of people benefiting from rural revitalization | Person | 8900 | 94 | |
| Total funds directed into sustainable development sector through investment and financing business (2021-2024) | billion RMB | 470 | 9 | |
| Total length of employee voluntary services | Hour | 4772 | 94 | |
| Volunteering rate of employees at the headquarters of the parent company | % | 15 | 10 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonnes of carbon dioxide equivalent | 459.56 |
| Indirect Energy Emissions (Scope 2) | Tonnes of carbon dioxide equivalent | 9273.31 |
| Total GHG Emissions | Tonnes of carbon dioxide equivalent | 9732.87 |
| Total GHG Emissions Intensity (By Area) | Tonnes of carbon dioxide equivalent/sq. m. | 0.04 |
| Total GHG Emissions Intensity (By Employee) | Tonnes of carbon dioxide equivalent/headcount | 1.11 |
| Total Other Indirect Energy Emissions (Scope 3) | Tonnes of carbon dioxide equivalent | 8243.67 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total Non-Hazardous Waste Intensity (By Area) | Kilograms/sq. m. | 2.45 |
| Total Non-Hazardous Waste Intensity (By Employee) | Kilograms/headcount | 43.15 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Diesel Fuel Consumption | Litre | 75 |
| Energy Consumption Intensity (By Area) | Tonnes of standard coal/sq.m. | 0.01 |
| Energy Consumption Intensity (By Employee) | Tonnes of standard coal/headcount | 0.27 |
| Gasoline Consumption | Litre | 76054.4 |
| Natural Gas Consumption | Cu. m. | 132893 |
| Purchased Electricity | MWh | 17346.17 |
| Total Direct Energy Consumption | Tonnes of standard coal | 259.66 |
| Total Electricity Consumption Intensity (By Area) | MWh/sq. m. | 0.08 |
| Total Electricity Consumption Intensity (By Employee) | MWh/headcount | 1.98 |
| Total Energy Consumption | Tonnes of standard coal | 2393.03 |
| Total Indirect Energy Consumption | Tonnes of standard coal | 2133.37 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Water Consumption | Cu. m. | 81643.65 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Packaging Material Consumption (Paper) | Tonnes | 6.02 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | Person | 5438 | ||
| Number of Employees Aged Above 50 | Person | 481 | ||
| Number of Employees Aged Below 30 | Person | 2847 | ||
| Number of Employees in Hong Kong and Mainland China | Person | 8576 | ||
| Number of Employees in Mainland China | Person | 8576 | ||
| Number of Employees in Overseas | Person | 190 | ||
| Number of Female Employees | Person | 4122 | ||
| Number of Full-time Employees | Person | 7360 | ||
| Number of Male Employees | Person | 4644 | ||
| Number of Total Employees | Person | None | None | 8766 |
| Percentage of Employees Aged 30-50 | % | 62.01 | ||
| Percentage of Employees Aged Above 50 | % | 5.49 | ||
| Percentage of Employees Aged Below 30 | % | 32.48 | ||
| Percentage of Employees in Hong Kong and Mainland China | % | 97.83 | ||
| Percentage of Employees in Mainland China | % | 97.83 | ||
| Percentage of Employees in Overseas | % | 2.17 | ||
| Percentage of Female Employees | % | None | None | 47.02 |
| Percentage of Male Employees | % | None | None | 52.98 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 11 |
| Turnover Rate of Employees Aged Above 50 | % | 10 |
| Turnover Rate of Employees Aged Below 30 | % | 12 |
| Turnover Rate of Employees in Hong Kong | % | 14 |
| Turnover Rate of Employees in Mainland China | % | 11 |
| Turnover Rate of Female Employees | % | 10 |
| Turnover Rate of Male Employees | % | 12 |
| Turnover Rate of Total Employees | % | 11 |
Lost days due to work injury.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 79.5 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Health Check Coverage for Employees | % | 100 | 100 | 100 |
| Investment in Work Safety | RMB'000 | 370.15 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Spend on Training and Development per FTE | RMB | 812 | 832 | 518 |
| Percentage of Employees Trained | % | 100 | 100 | 100 |
| Percentage of Trained Female Employees | % | 48.38 | 48.32 | 46.24 |
| Percentage of Trained General Employees | % | 98.36 | 98.44 | 97.65 |
| Percentage of Trained Male Employees | % | 51.62 | 51.68 | 53.76 |
| Percentage of Trained Middle Management | % | 1.45 | 1.37 | 2.13 |
| Percentage of Trained Senior Management | % | 0.19 | 0.19 | 0.22 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hour | 35 | 35 | 36 |
| Average Training Hours (General Staff) | Hour | 35 | 35 | 36 |
| Average Training Hours (Male) | Hour | 35 | 35 | 36 |
| Average Training Hours (Middle Management) | Hour | 35 | 35 | 36 |
| Average Training Hours (Senior Management) | Hour | 35 | 35 | 36 |
| Average Training Hours per Employee | Hour | 35 | 35 | 36 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Suppliers in Mainland China | Supplier | 46 | 461 | 394 |
| Number of Total Suppliers | Supplier | 46 | 461 | 394 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Complaint Growth Rate | % | 200 | ||
| Complaints Handling Rate | % | 100 | 100 | 100 |
| Total Number of Customer Complaints | Case | 1 | 3 | 3 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Anti-corruption Training Coverage among Directors and Management | % | 100 |
| Board Anti-corruption Training Duration | Hour | 15 |
| Coverage Rate of Ethical Standards and Anti-Corruption Training | % | 100 |
| Coverage of Anti-corruption Training for Employees | % | 100 |
| Number of Anti-corruption Training Session | Session | 8 |
| Number of Directors and Management Attendance for Anti-corruption Training | Person | 142 |
| Number of General Employees Attendance for Anti-corruption Training | Person | 6727 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | Person | 6869 |
| Total Anti-corruption Training Hours for Directors and Management | Hour | 15 |
| Total Hours of Anti-corruption Training | Hour | 87466 |
| Total Hours of Anti-corruption Training for Employees | Hour | 87451 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Employees Participating in Volunteer Activities | Person | 1310 |
| Total Volunteer Service Hours | Hour | 4772 |