2024 Sustainability Report of Postal Savings Bank of China
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| NOx emissions | tonne | 0.11 | 36 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Direct emissions (Scope 1) | tonne | 5546.96 | 36 |
| Emissions from purchased electricity | tonne | 210680.05 | 36 |
| Emissions from use of diesel by facilities | tonne | 99.42 | 36 |
| Emissions from use of fuel by vehicles | tonne | 945.13 | 36 |
| GHG emissions per capita (Scope 1 and Scope 2) | tonne/person | 5.17 | 36 |
| GHG emissions per square meter of floor area (Scope 1 and Scope 2) | tonne/m2 | 0.14 | 36 |
| Indirect emissions (Scope 2) | tonne | 210680.05 | 36 |
| Natural gas emissions | tonne | 4502.42 | 36 |
| Other indirect emissions (Scope 3) | tonne | 34.45 | 36 |
| SO2 emissions | tonne | 0.01 | 36 |
| Total GHG emissions (Scope 1 and Scope 2) | tonne | 216227.01 | 36 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Hazardous waste per capita | tonne/person | 0.0012 | 36 |
| Hazardous waste per square meter of floor area | tonne/m2 | 0.00003 | 36 |
| Total hazardous waste | tonne | 49.03 | 36 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Non-hazardous waste per capita | tonne/person | 0.10 | 36 |
| Non-hazardous waste per square meter of floor area | tonne/m2 | 0.0028 | 36 |
| Office paper consumption of the Head Office | tonne | 34.45 | 36 |
| Total non-hazardous waste | tonne | 4288.12 | 36 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Consumption of purchased electricity of the Head Office | MWh | 100343.21 | 36 |
| Diesel consumption by facilities | MWh | 370.27 | 36 |
| Direct energy consumption | MWh | 24303.46 | 36 |
| Energy consumption per square meter of floor area | MWh/m2 | 0.25 | 36 |
| Fuel consumption by vehicles | MWh | 3638.16 | 36 |
| Indirect energy consumption | MWh | 366284.07 | 36 |
| Natural gas consumption | MWh | 20295.03 | 36 |
| Purchased electricity | MWh | 366284.07 | 36 |
| Total energy consumption | MWh | 390587.53 | 36 |
| Total energy consumption per capita | MWh/person | 9.34 | 36 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Office water consumption | tonne | 1368682.72 | 36 |
| Office water consumption of the Head Office | tonne | 296593.92 | 36 |
| Office water consumption per capita | tonne/person | 32.72 | 36 |
| Office water consumption per square meter of floor area | tonne/m2 | 0.89 | 36 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Proportion of ethnic minority employees | % | 6.55 | 6.62 | 6.69 | 43 |
| Proportion of female employees | % | 59.58 | 59.51 | 59.38 | 43 |
| Total assets | RMB trillion | 14.07 | 15.73 | 17.08 | 43 |
| Total number of employees | Person | 180038 | 181964 | 182631 | 43 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Operating income | RMB hundred million | 3353.91 | 3429.12 | 3491.33 | 43 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Balance of agriculture-related loans | RMB trillion | 1.81 | 2.04 | 2.29 | 43 |
| Balance of corporate loans | RMB hundred million | 26693.62 | 32141.74 | 36491.63 | 43 |
| Balance of green loans | RMB hundred million | 4965.49 | 6378.78 | 7817.32 | 43 |
| Balance of inclusive loans to MSEs | RMB hundred million | 11818.94 | 14567.02 | 16338.43 | 43 |
| Balance of personal consumer loans | RMB trillion | 2.73 | 2.86 | 3.00 | 43 |
| Balance of personal micro loans | RMB hundred million | 11351.94 | 13922.27 | 15373.63 | 43 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Customer satisfaction with 95580 service | % | 99.66 | 99.70 | 99.75 | 43 |
| Number of electronic banking customers | hundred million | 4.01 | 4.19 | 4.37 | 43 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Allowance to NPLs ratio | % | 386.51 | 324.07 | 286.15 | 43 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Donations (domestic) | RMB ten thousand | 1339.55 | 1546.74 | 3435.89 | 43 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Social contribution per share | RMB | 4.06 | 3.98 | 3.92 | 43 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| NOₓ Emissions | tonne | 0.11 |
| SOₓ Emissions | tonne | 0.01 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tonne | 5546.96 |
| GHG Emissions from Natural Gas | tonne | 4502.42 |
| GHG Emissions from Purchased Electricity | tonne | 210680.05 |
| Indirect Energy Emissions (Scope 2) | tonne | 210680.05 |
| Mobile Combustion Emissions | tonne | 945.13 |
| Stationary Combustion Emissions | tonne | 4601.84 |
| Total GHG Emissions | tonne | 216227.01 |
| Total GHG Emissions Intensity (By Area) | tonne/m2 | 0.14 |
| Total GHG Emissions Intensity (By Employee) | tonne/person | 5.17 |
| Total Other Indirect Energy Emissions (Scope 3) | tonne | 34.45 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total Hazardous Waste | tonne | 49.03 |
| Total Hazardous Waste Intensity (By Area) | tonne/m2 | 0.00003 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Paper Waste | tonne | 34.45 |
| Total Non-Hazardous Waste Disposed | tonne | 4288.12 |
| Total Non-Hazardous Waste Intensity (By Area) | tonne/m2 | 0.0028 |
| Total Non-Hazardous Waste Intensity (By Employee) | tonne/person | 0.1 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Diesel Fuel Consumption | MWh | 370.27 |
| Energy Consumption Intensity (By Area) | MWh/m2 | 0.25 |
| Energy Consumption Intensity (By Employee) | MWh/person | 9.34 |
| Natural Gas Consumption | MWh | 20295.03 |
| Purchased Electricity | MWh | 366284.07 |
| Total Direct Energy Consumption | MWh | 24303.46 |
| Total Energy Consumption | MWh | 390587.53 |
| Total Indirect Energy Consumption | MWh | 366284.07 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Water Consumption in Office | tonne | 1368682.72 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Total Employees | Person | 180038 | 181964 | 182631 |
| Percentage of Female Employees | % | 59.58 | 59.51 | 59.38 |