2024 Social Responsibility and ESG Report of China Southern Airlines Company Limited
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Carbon dioxide emission per ton kilometer | Ton/10000 ton kilometers | 8.72 | 8.61 | 8.08 | 70 |
| Carbon dioxide emissions (Scope III) | 10000 tons | 17.19 | 20.32 | 23.34 | 70 |
| Carbon dioxide emissions (scope I) | 10000 tons | 1432.75 | 2569.62 | 2903.71 | 70 |
| Total carbon dioxide emissions | 10000 tons | 1449.90 | 2589.94 | 2927.06 | 70 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Hazardous waste (maintenance) | ton | 916.73 | 2451.4 | 717.03 | 70 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Non-hazardous waste (onboard service) | ton | 77.60 | 70 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Harmless waste disposal rate (onboard service) | % | 100 | 100 | 100 | 70 |
| Hazardous waste treatment rate (maintenance) | % | 100 | 100 | 100 | 70 |
| Waste gas treatment (maintenance) | 10000 cubic meters | 36000 | 30240 | 23040 | 70 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Aviation fuel consumption | 10000 tons | 453.34 | 813.84 | 919.73 | 70 |
| Direct energy consumption | Tons of standard coal | 681457.45 | 1215327.91 | 13568268.63 | 70 |
| Energy consumption | Tons of standard coal | 7178122.22 | 1259107.10 | 13615894.79 | 70 |
| Energy consumption per RMB 10000 output value | Tons of standard coal/RMB 10000 | 0.08 | 0.08 | 0.77 | 70 |
| Fuel consumption per ton kilometer - diesel oil | 10000 kilowatt-hours | 4969.15 | 6905.80 | 7899.91 | 70 |
| Fuel consumption per ton kilometer - electricity | 10000 cubic meters | 29580.77 | 35621.80 | 40934.22 | 70 |
| Fuel consumption per ton kilometer - gasoline | ton | 2684.53 | 3138.39 | 2976.47 | 70 |
| Fuel consumption per ton kilometer - liquefied gas | 10000 tons | 17.36 | 17.08 | 17.06 | 70 |
| Fuel consumption per ton kilometer - natural gas | 10000 cubic meters | 1064.83 | 1310.58 | 1439.98 | 70 |
| Indirect energy consumption | Tons of standard coal | 36354.77 | 43779.19 | 50308.15 | 70 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Fresh water consumption | ton | 687.15 | 70 | ||
| Proportion of recycled water consumption in total water consumption | % | 0.22 | 70 | ||
| Recycled water consumption | ton | 14898 | 70 | ||
| Total water consumption | 10000 tons | 528.33 | 598.39 | 688.64 | 70 |
| Water consumption intensity | Cubic meter/RMB 10000 | 0.6231 | 0.3599 | 0.3900 | 70 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Industrial wastewater treatment (maintenance) | 10000 cubic meters | 10881 | 10993.20 | 11822.39 | 70 |
| Treatment of aviation food production wastewater | 10000 tons | 6.64 | 10.28 | 12.85 | 70 |
| Treatment rate of aviation food production wastewater | % | 100 | 100 | 100 | 70 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of employees by age - 31-40 years old | Person | 37015 | 38386 | 40147 | 70 |
| Number of employees by age - 41-50 years old | Person | 18864 | 19500 | 23391 | 70 |
| Number of employees by age - 51 years old and above | Person | 6974 | 7650 | 8244 | 70 |
| Number of employees by age - Under 30 | Person | 35226 | 33917 | 34235 | 70 |
| Number of employees by gender - Female | Person | 38739 | 38904 | 40014 | 70 |
| Number of employees by gender - Male | Person | 59160 | 60564 | 62583 | 70 |
| Number of employees by region - Guangzhou | Person | 23658 | 24064 | 24330 | 70 |
| Number of employees by region - Outside China | Person | 769 | 904 | 798 | 70 |
| Number of employees by region - Within China (excluding Guangzhou) | Person | 73472 | 74500 | 77469 | 70 |
| Number of employees with Bachelor's degree | Person | 52296 | 55102 | 59107 | 71 |
| Number of employees with High school diploma and below | Person | 14620 | 13267 | 11385 | 71 |
| Number of employees with Junior college diploma | Person | 26982 | 26304 | 26821 | 71 |
| Number of employees with Master's degree and above | Person | 4361 | 4795 | 5284 | 71 |
| Total number of employees | Person | 97899 | 99468 | 102597 | 70 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Comprehensive turnover ratio | % | 3.62 | 2.56 | 2.27 | 71 |
| Turnover ratio by age - 31-40 years old | % | 0.79 | 0.66 | 71 | |
| Turnover ratio by age - 41-50 years old | % | 0.16 | 0.20 | 71 | |
| Turnover ratio by age - 51 years old and above | % | 0.03 | 0.16 | 71 | |
| Turnover ratio by age - Under 30 | % | 1.58 | 1.25 | 71 | |
| Turnover ratio by gender - Female | % | 1.55 | 1.38 | 71 | |
| Turnover ratio by gender - Male | % | 1.01 | 0.89 | 71 | |
| Turnover ratio by region - Guangzhou | % | 0.84 | 0.73 | 71 | |
| Turnover ratio by region - Outside China | % | 0.12 | 0.12 | 71 | |
| Turnover ratio by region - Within China (excluding Guangzhou) | % | 1.60 | 1.42 | 71 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Proportion of employees died at work | % | 0.00036 | 0.00201 | 0.00097 | 71 |
| Work related deaths | Person | 3 | 2 | 1 | 71 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Lost days due to work injury | Working day | 12839.5 | 1096 | 11572 | 71 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of people covered by the training | Person | 78362 | 77716 | 84129 | 71 |
| Number of people covered by the training - Female | Person | 33860 | 34515 | 37551 | 71 |
| Number of people covered by the training - Male | Person | 44682 | 43201 | 46578 | 71 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Duration of training per person | hour | 219.12 | 149.48 | 243.54 | 71 |
| Duration of training per person - Female | hour | 132.91 | 148.62 | 153.40 | 71 |
| Duration of training per person - Male | hour | 284.10 | 150.55 | 316.21 | 71 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of frozen and deregistered suppliers | Company | 82 | 82 | 268 | 71 |
| Number of suppliers - Central South China | Company | 11988 | 14800 | 19010 | 71 |
| Number of suppliers - East China | Company | 4668 | 4320 | 5352 | 71 |
| Number of suppliers - North China | Company | 3799 | 4995 | 5945 | 71 |
| Number of suppliers - Northeast China | Company | 3690 | 4202 | 4909 | 71 |
| Number of suppliers - Northwest China | Company | 3059 | 2101 | 2455 | 71 |
| Number of suppliers - Outside the Chinese Mainland | Company | 241 | 289 | 2538 | 71 |
| Number of suppliers - Southwest China | Company | 1915 | 2046 | 2419 | 71 |
| Total number of suppliers | Company | 29270 | 34288 | 42628 | 71 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Suppliers being listed as restricted from transactions | Company | 82 | 64 | 54 | 71 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Customer complaint rate | ‰ | 2.65 | 0.589 | 1.84 | 71 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Complaint handling completion rate | % | 100 | 100 | 99.99 | 71 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Anti-commercial bribery training coverage | % | 100 | 71 | ||
| Number of anti-commercial bribery training | Time | 2 | 71 | ||
| Number of anti-corruption training for the board | Time | 1 | 1 | 1 | 71 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Total investment in rural revitalization | RMB 10000 | 7279.50 | 7469.87 | 9949.55 | 71 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Duration of Volunteer Service | 10000 hours | 7.70 | 4 | 3.70 | 71 |
| Number of volunteer service participants | 10000 participants | 2.50 | 1.30 | 1.06 | 71 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | 10000 tons | 1432.75 | 2569.62 | 2903.71 |
| Total GHG Emissions | 10000 tons | 1449.9 | 2589.94 | 2927.06 |
| Total GHG Emissions Intensity (By Product Volume) | Ton/10000 ton kilometers | 8.72 | 8.61 | 8.08 |
| Total Other Indirect Energy Emissions (Scope 3) | 10000 tons | 17.19 | 20.32 | 23.34 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Hazardous Waste | ton | 916.73 | 2451.4 | 717.03 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | ton | 77.6 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Energy Consumption Intensity (By Revenue) | Tons of standard coal/RMB 10000 | 0.08 | 0.08 | 0.77 |
| Total Direct Energy Consumption | Tons of standard coal | 681457.45 | 1215327.91 | 13568268.63 |
| Total Energy Consumption | Tons of standard coal | 7178122.22 | 1259107.1 | 13615894.79 |
| Total Indirect Energy Consumption | Tons of standard coal | 36354.77 | 43779.19 | 50308.15 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Recycled Water Percentage | % | 0.22 | ||
| Recycled Water Usage | cubic meter | 14898 | ||
| Water Consumption | cubic meter | 5283300 | 5983900 | 6886400 |
| Water Consumption Intensity (By Revenue) | cubic meter/RMB 10000 | 0.6231 | 0.3599 | 0.39 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Industrial Wastewater Reduction Compared to Last Year | 10000 cubic meters | -112.2 | -829.19 |
| Industrial Wastewater Reduction Percentage Compared to Last Year | % | -1.03 | -7.54 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Bachelor's Degree Employees | Person | 52296 | 55102 | 59107 |
| Number of Below Junior College Employees | Person | 14620 | 13267 | 11385 |
| Number of Employees Aged 30-50 | Person | 55879 | 57886 | 63538 |
| Number of Employees Aged Above 50 | Person | 6974 | 7650 | 8244 |
| Number of Employees Aged Below 30 | Person | 35226 | 33917 | 34235 |
| Number of Employees in Mainland China | Person | 97130 | 98564 | 101799 |
| Number of Employees in Overseas | Person | 769 | 904 | 798 |
| Number of Female Employees | Person | 38739 | 38904 | 40014 |
| Number of Male Employees | Person | 59160 | 60564 | 62583 |
| Number of Master's Degree Employees | Person | 4361 | 4795 | 5284 |
| Number of Total Employees | Person | 97899 | 99468 | 102597 |
| Percentage of Bachelor's Degree Employees | Percent | 53.41 | 55.4 | 57.64 |
| Percentage of Below Junior College Employees | Percent | 14.94 | 13.34 | 11.1 |
| Percentage of Employees Aged 30-50 | Percent | 57.07 | 58.22 | 61.94 |
| Percentage of Employees Aged Above 50 | Percent | 7.12 | 7.69 | 8.04 |
| Percentage of Employees Aged Below 30 | Percent | 35.97 | 34.11 | 33.39 |
| Percentage of Employees in Mainland China | Percent | 99.22 | 99.09 | 99.22 |
| Percentage of Employees in Overseas | Percent | 0.79 | 0.91 | 0.78 |
| Percentage of Female Employees | Percent | 39.57 | 39.09 | 39.01 |
| Percentage of Male Employees | Percent | 60.43 | 60.91 | 60.99 |
| Percentage of Master's Degree Employees | Percent | 4.45 | 4.82 | 5.15 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 0.95 | 0.86 | |
| Turnover Rate of Employees Aged Above 50 | % | 0.03 | 0.16 | |
| Turnover Rate of Employees Aged Below 30 | % | 1.58 | 1.25 | |
| Turnover Rate of Employees in Mainland China | % | 2.44 | 2.15 | |
| Turnover Rate of Employees in Overseas | % | 0.12 | 0.12 | |
| Turnover Rate of Female Employees | % | 1.55 | 1.38 | |
| Turnover Rate of Male Employees | % | 1.01 | 0.89 | |
| Turnover Rate of Total Employees | % | 3.62 | 2.56 | 2.27 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Work-related Fatalities | Person | 3 | 2 | 1 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | Working day | 12839.5 | 1096 | 11572 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Trained Female Employees | % | 43.21 | 44.41 | 44.64 |
| Percentage of Trained Male Employees | % | 57.04 | 55.59 | 55.36 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | hour | 132.91 | 148.62 | 153.4 |
| Average Training Hours (Male) | hour | 284.1 | 150.55 | 316.21 |
| Average Training Hours per Employee | hour | 219.12 | 149.48 | 243.54 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Suppliers in Central China | Company | 11988 | 14800 | 19010 |
| Number of Suppliers in East China | Company | 4668 | 4320 | 5352 |
| Number of Suppliers in Mainland China | Company | 26829 | 34000 | 40090 |
| Number of Suppliers in North China | Company | 3799 | 4995 | 5945 |
| Number of Suppliers in Northeast China | Company | 3690 | 4202 | 4909 |
| Number of Suppliers in Northwest China | Company | 3059 | 2101 | 2455 |
| Number of Suppliers in Overseas | Company | 241 | 289 | 2538 |
| Number of Suppliers in Southwest China | Company | 1915 | 2046 | 2419 |
| Number of Total Suppliers | Company | 29270 | 34288 | 42628 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Coverage Rate of Ethical Standards and Anti-Corruption Training | % | 100 | ||
| Number of Anti-corruption Training Session | Time | 1 | 1 | 2 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Employees Participating in Volunteer Activities | participants | 25000 | 13000 | 10600 |
| Total Social Investment | RMB | 72795000 | 74698700 | 99495500 |
| Total Volunteer Service Hours | hours | 77000 | 40000 | 37000 |