2024 Sustainability Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Direct GHG emissions (Scope 1) | tonnes | 288 | 60 | 54 |
| Direct GHG emissions (Scope 1) - Fuel | tonnes | 277 | 27 | 54 |
| Direct GHG emissions (Scope 1) - Refrigerants | tonnes | 11 | 33 | 54 |
| GHG emissions (Scope 1 and 2) per employee | tonnes/employee | 6.06 | 0.03 | 54 |
| GHG emissions (Scope 1 and 2) per floor area | tonnes/m² | 0.25 | 0.00 | 54 |
| GHG emissions (Scope 1, 2 and 3) per employee | tonnes/employee | 22.78 | 21.24 | 54 |
| GHG emissions (Scope 1, 2 and 3) per floor area | tonnes/m² | 0.93 | 0.89 | 54 |
| Indirect GHG emissions (Scope 2 - location-based) | tonnes | 22893 | 24239 | 54 |
| Indirect GHG emissions (Scope 2 - location-based) - Purchased electricity | tonnes | 22893 | 24239 | 54 |
| Indirect GHG emissions (Scope 2 - market-based) | tonnes | 15179 | 5 | 54 |
| Indirect GHG emissions (Scope 2 - market-based) - Purchased electricity | tonnes | 15179 | 5 | 54 |
| Indirect GHG emissions (Scope 3) | tonnes | 42674 | 54774 | 54 |
| Indirect GHG emissions (Scope 3) - Category 15: Investments | tonnes | 16 | 22 | 54 |
| Indirect GHG emissions (Scope 3) - Category 1: Purchased goods and services | tonnes | 25878 | 27474 | 54 |
| Indirect GHG emissions (Scope 3) - Category 2: Capital goods | tonnes | 5206 | 14044 | 54 |
| Indirect GHG emissions (Scope 3) - Category 3: Fuel- and energy-related activities | tonnes | 5952 | 6158 | 54 |
| Indirect GHG emissions (Scope 3) - Category 4: Upstream transportation and distribution | tonnes | 2 | 3 | 54 |
| Indirect GHG emissions (Scope 3) - Category 5: Waste generated in operations | tonnes | 133 | 97 | 54 |
| Indirect GHG emissions (Scope 3) - Category 6: Business travel | tonnes | 3972 | 4694 | 54 |
| Indirect GHG emissions (Scope 3) - Category 7: Employee commuting | tonnes | 1395 | 1341 | 54 |
| Indirect GHG emissions (Scope 3) - Category 8: Upstream leased assets | tonnes | 120 | 941 | 54 |
| Total GHG emissions (Scope 1 and 2) | tonnes | 15467 | 65 | 54 |
| Total GHG emissions (Scope 1, 2 and 3) | tonnes | 58141 | 54839 | 54 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Total waste produced and disposed to landfill (Hong Kong and London operations) | tonnes | 54 | 70 | 80 | 56 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Food waste produced and collected for recycling (Hong Kong and London operations) | tonnes | 1 | 8 | 6 | 56 |
| Food waste produced and disposed to landfill (Hong Kong and London operations) | tonnes | 2 | 2 | 7 | 56 |
| Glass produced and collected for recycling (Hong Kong and London operations) | kg | 115 | 64 | 1307 | 56 |
| Mixed electronics produced and collected for recycling (Hong Kong and London operations) | kg/pieces | 66 | 476 | 1128 | 56 |
| Mixed metals produced and collected for recycling (Hong Kong and London operations) | kg | 494 | 896 | 755 | 56 |
| Mixed paper produced and collected for recycling (Hong Kong and London operations) | tonnes | 66 | 50 | 49 | 56 |
| Mixed plastics produced and collected for recycling (Hong Kong and London operations) | kg | 460 | 402 | 855 | 56 |
| Mixed recyclables produced and collected for recycling (Hong Kong and London operations) | tonnes | 29 | 30 | 37 | 56 |
| Office paper consumption (Hong Kong, Mainland China and London operations) | tonnes | 13 | 25 | 34 | 56 |
| Paper for printing publications consumption (Hong Kong, Mainland China and London operations) | tonnes | 4 | 4 | 4 | 56 |
| Waste produced and disposed to landfill per employee (Hong Kong and London operations) | tonnes/employee | 0.02 | 0.03 | 0.03 | 56 |
| Waste produced and disposed to landfill per floor area (Hong Kong and London operations) | tonnes/m² | 0.001 | 0.001 | 0.001 | 56 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Carbon Offset | tonnes | 2277 | 54839 | 54 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| General office waste produced and disposed to landfill (Hong Kong and London operations) | tonnes | 52 | 68 | 73 | 56 |
| Waste lead-acid batteries produced and collected for recycling (Hong Kong and London operations) | tonnes | 4 | 56 | ||
| Wood produced and collected for recycling (Hong Kong and London operations) | kg | 128 | 123 | 277 | 56 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Diesel consumption | MWh | 98 | 88 | 90 | 55 |
| Direct energy consumption | MWh | 127 | 111 | 106 | 55 |
| Energy consumption per employee | MWh/employee | 15.31 | 15.44 | 14.79 | 55 |
| Energy consumption per floor area | MWh/m² | 0.59 | 0.63 | 0.62 | 55 |
| Expense on energy consumption | $m | 45 | 58 | 55 | 55 |
| Indirect energy consumption | MWh | 36319 | 39289 | 38071 | 55 |
| Purchased electricity | MWh | 32305 | 35245 | 13 | 55 |
| Purchased renewable electricity (includes RECs) | MWh | 4014 | 4044 | 38058 | 55 |
| Total energy consumption | MWh | 36446 | 39400 | 38177 | 55 |
| Unleaded petrol consumption | MWh | 29 | 23 | 16 | 55 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Total paper consumption (Hong Kong, Mainland China and London operations) | tonnes | 17 | 29 | 38 | 56 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| FSC or PEFC-certified or recycled paper used (Hong Kong, Mainland China and London operations) | % | 100 | 100 | 100 | 56 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Annual total compensation ratio for highest-paid individual to median annual total compensation for all employees (excluding highest-paid individual) - Hong Kong | ratio | 37 | 60 | ||
| Average years of service | no. | 6 | 7 | 7 | 58 |
| Basic salary ratio of female to male employees - Hong Kong - General | ratio | 1.1 | 60 | ||
| Basic salary ratio of female to male employees - Hong Kong - Middle-level | ratio | 1.0 | 60 | ||
| Basic salary ratio of female to male employees - Hong Kong - Senior | ratio | 1.0 | 60 | ||
| Basic salary ratio of female to male employees - Hong Kong - Supervisory-level | ratio | 1.0 | 60 | ||
| Basic salary ratio of female to male employees - Mainland China - General | ratio | 1.0 | 60 | ||
| Basic salary ratio of female to male employees - Mainland China - Middle-level | ratio | 1.1 | 60 | ||
| Basic salary ratio of female to male employees - Mainland China - Senior | ratio | 1.0 | 60 | ||
| Basic salary ratio of female to male employees - Mainland China - Supervisory-level | ratio | 1.0 | 60 | ||
| Basic salary ratio of female to male employees - UK - General | ratio | 1.0 | 60 | ||
| Basic salary ratio of female to male employees - UK - Middle-level | ratio | 0.9 | 60 | ||
| Basic salary ratio of female to male employees - UK - Senior | ratio | 0.9 | 60 | ||
| Basic salary ratio of female to male employees - UK - Supervisory-level | ratio | 0.9 | 60 | ||
| Employees eligible to retire within the next five years | no. | 130 | 141 | 154 | 58 |
| Employees promoted by gender - Female | % | 48 | 58 | ||
| Employees promoted by gender - Male | % | 52 | 58 | ||
| Employees who remained employed 12 months after the end of parental leave - Female | no. (%) | 27 (79) | 24 (80) | 32 (89) | 59 |
| Employees who remained employed 12 months after the end of parental leave - Male | no. (%) | 23 (88) | 34 (87) | 46 (90) | 59 |
| Employees who returned to work after parental leave ended - Female | no. (%) | 30 (94) | 36 (100) | 43 (100) | 59 |
| Employees who returned to work after parental leave ended - Male | no. (%) | 39 (100) | 51 (100) | 75 (100) | 59 |
| Employees who took parental leave - Female | no. | 50 | 43 | 52 | 59 |
| Employees who took parental leave - Male | no. | 39 | 53 | 75 | 59 |
| Full-time employees (female) | no. | 967 | 1019 | 1061 | 57 |
| Full-time employees (male) | no. | 1402 | 1522 | 1510 | 57 |
| Gender pay gap (mean) - Hong Kong | % | 8 | 5 | 59 | |
| Gender pay gap (mean) - Mainland China | % | -20 | -35 | 59 | |
| Gender pay gap (mean) - UK | % | 13 | 13 | 59 | |
| Gender pay gap (median) - Hong Kong | % | 8 | 5 | 59 | |
| Gender pay gap (median) - Mainland China | % | -20 | -37 | 59 | |
| Gender pay gap (median) - UK | % | 12 | 7 | 59 | |
| Gender representation by pay quarter - Hong Kong - Lower middle quarter - Female | % | 46 | 44 | 45 | 59 |
| Gender representation by pay quarter - Hong Kong - Lower middle quarter - Male | % | 54 | 56 | 55 | 59 |
| Gender representation by pay quarter - Hong Kong - Lower quarter - Female | % | 55 | 53 | 53 | 59 |
| Gender representation by pay quarter - Hong Kong - Lower quarter - Male | % | 45 | 47 | 47 | 59 |
| Gender representation by pay quarter - Hong Kong - Top quarter - Female | % | 42 | 42 | 43 | 59 |
| Gender representation by pay quarter - Hong Kong - Top quarter - Male | % | 58 | 58 | 57 | 59 |
| Gender representation by pay quarter - Hong Kong - Upper middle quarter - Female | % | 44 | 43 | 44 | 59 |
| Gender representation by pay quarter - Hong Kong - Upper middle quarter - Male | % | 56 | 57 | 56 | 59 |
| Gender representation by pay quarter - Mainland China - Lower middle quarter - Female | % | 19 | 19 | 20 | 59 |
| Gender representation by pay quarter - Mainland China - Lower middle quarter - Male | % | 81 | 81 | 80 | 59 |
| Gender representation by pay quarter - Mainland China - Lower quarter - Female | % | 18 | 22 | 21 | 59 |
| Gender representation by pay quarter - Mainland China - Lower quarter - Male | % | 82 | 78 | 79 | 59 |
| Gender representation by pay quarter - Mainland China - Top quarter - Female | % | 33 | 33 | 40 | 59 |
| Gender representation by pay quarter - Mainland China - Top quarter - Male | % | 67 | 67 | 60 | 59 |
| Gender representation by pay quarter - Mainland China - Upper middle quarter - Female | % | 30 | 29 | 30 | 59 |
| Gender representation by pay quarter - Mainland China - Upper middle quarter - Male | % | 70 | 71 | 70 | 59 |
| Gender representation by pay quarter - UK - Lower middle quarter - Female | % | 32 | 30 | 32 | 59 |
| Gender representation by pay quarter - UK - Lower middle quarter - Male | % | 68 | 70 | 68 | 59 |
| Gender representation by pay quarter - UK - Lower quarter - Female | % | 56 | 50 | 53 | 59 |
| Gender representation by pay quarter - UK - Lower quarter - Male | % | 44 | 50 | 47 | 59 |
| Gender representation by pay quarter - UK - Top quarter - Female | % | 27 | 26 | 29 | 59 |
| Gender representation by pay quarter - UK - Top quarter - Male | % | 73 | 74 | 71 | 59 |
| Gender representation by pay quarter - UK - Upper middle quarter - Female | % | 27 | 29 | 31 | 59 |
| Gender representation by pay quarter - UK - Upper middle quarter - Male | % | 73 | 71 | 69 | 59 |
| New hires by age group - 30 to 50 | no. (13%) | 224 | 58 | ||
| New hires by age group - Over 50 | no. (8%) | 32 | 58 | ||
| New hires by gender - Female | no. (13%), no. (15%), no. (18%) | 173 | 150 | 140 | 58 |
| New hires by gender - Male | no. (13%), no. (17%), no. (20%) | 279 | 264 | 203 | 58 |
| New hires by region - Hong Kong | no. (14%) | 256 | 58 | ||
| New hires by region - Mainland China | no. (6%) | 23 | 58 | ||
| New hires by region - UK | no. (15%) | 64 | 58 | ||
| Number of employees | no. | 2380 | 2552 | 2582 | 57 |
| Number of employees (female) | no. | 975 | 1029 | 1072 | 57 |
| Number of employees (male) | no. | 1405 | 1523 | 1510 | 57 |
| Number of employees aged 30 to 50 | no. | 1626 | 1751 | 1770 | 57 |
| Number of employees below 30 years old | no. | 422 | 427 | 400 | 57 |
| Number of employees in Hong Kong | no. | 1599 | 1719 | 1781 | 57 |
| Number of employees in Mainland China | no. | 399 | 397 | 360 | 57 |
| Number of employees in Others (Singapore and New York) | no. | 9 | 14 | 14 | 57 |
| Number of employees in UK | no. | 373 | 422 | 427 | 57 |
| Number of employees over 50 years old | no. | 332 | 374 | 412 | 57 |
| Part-time employees (female) | no. | 8 | 10 | 11 | 57 |
| Part-time employees (male) | no. | 3 | 1 | 57 | |
| Permanent employees (female) | no. | 914 | 977 | 1021 | 57 |
| Permanent employees (male) | no. | 1323 | 1442 | 1423 | 57 |
| Permanent employees in Hong Kong | no. | 1474 | 1600 | 1662 | 57 |
| Permanent employees in Mainland China | no. | 399 | 397 | 360 | 57 |
| Permanent employees in Others (Singapore and New York) | no. | 9 | 14 | 14 | 57 |
| Permanent employees in UK | no. | 355 | 408 | 408 | 57 |
| Remuneration ratio of female to male employees - Hong Kong - General | ratio | 1.1 | 60 | ||
| Remuneration ratio of female to male employees - Hong Kong - Middle-level | ratio | 1.0 | 60 | ||
| Remuneration ratio of female to male employees - Hong Kong - Senior | ratio | 1.1 | 60 | ||
| Remuneration ratio of female to male employees - Hong Kong - Supervisory-level | ratio | 1.0 | 60 | ||
| Remuneration ratio of female to male employees - Mainland China - General | ratio | 1.0 | 60 | ||
| Remuneration ratio of female to male employees - Mainland China - Middle-level | ratio | 1.2 | 60 | ||
| Remuneration ratio of female to male employees - Mainland China - Senior | ratio | 1.4 | 60 | ||
| Remuneration ratio of female to male employees - Mainland China - Supervisory-level | ratio | 1.1 | 60 | ||
| Remuneration ratio of female to male employees - UK - General | ratio | 1.0 | 60 | ||
| Remuneration ratio of female to male employees - UK - Middle-level | ratio | 1.0 | 60 | ||
| Remuneration ratio of female to male employees - UK - Senior | ratio | 0.8 | 60 | ||
| Remuneration ratio of female to male employees - UK - Supervisory-level | ratio | 1.0 | 60 | ||
| STEM-related positions by gender - Female | % | 25 | 58 | ||
| STEM-related positions by gender - Male | % | 75 | 58 | ||
| Temporary/fixed term employees (female) | no. | 61 | 52 | 51 | 57 |
| Temporary/fixed term employees (male) | no. | 82 | 81 | 87 | 57 |
| Temporary/fixed term employees in Hong Kong | no. | 125 | 119 | 119 | 57 |
| Temporary/fixed term employees in UK | no. | 18 | 14 | 19 | 57 |
| Total employees by age group per employee category - General - 30-50 | % | 40 | 58 | ||
| Total employees by age group per employee category - General - <30 | % | 47 | 58 | ||
| Total employees by age group per employee category - General - >50 | % | 13 | 58 | ||
| Total employees by age group per employee category - Middle-level - 30-50 | % | 82 | 58 | ||
| Total employees by age group per employee category - Middle-level - <30 | % | 3 | 58 | ||
| Total employees by age group per employee category - Middle-level - >50 | % | 15 | 58 | ||
| Total employees by age group per employee category - Senior - 30-50 | % | 63 | 58 | ||
| Total employees by age group per employee category - Senior - >50 | % | 37 | 58 | ||
| Total employees by age group per employee category - Supervisory-level - 30-50 | % | 62 | 58 | ||
| Total employees by age group per employee category - Supervisory-level - <30 | % | 27 | 58 | ||
| Total employees by age group per employee category - Supervisory-level - >50 | % | 11 | 58 | ||
| Total employees by gender per employee category - General - Female | % | 43 | 41 | 43 | 58 |
| Total employees by gender per employee category - General - Male | % | 57 | 59 | 57 | 58 |
| Total employees by gender per employee category - Middle-level - Female | % | 41 | 40 | 40 | 58 |
| Total employees by gender per employee category - Middle-level - Male | % | 59 | 60 | 60 | 58 |
| Total employees by gender per employee category - Senior - Female | % | 39 | 38 | 40 | 58 |
| Total employees by gender per employee category - Senior - Male | % | 61 | 62 | 60 | 58 |
| Total employees by gender per employee category - Supervisory-level - Female | % | 40 | 42 | 43 | 58 |
| Total employees by gender per employee category - Supervisory-level - Male | % | 60 | 58 | 57 | 58 |
| Total new hires | no. (13%), no. (16%), no. (19%) | 452 | 414 | 343 | 58 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover by age group - 30 to 50 | no. (7%) | 124 | 58 | ||
| Employee turnover by age group - Below 30 | no. (9%) | 35 | 58 | ||
| Employee turnover by age group - Over 50 | no. (9%) | 38 | 58 | ||
| Employee turnover by gender - Female | no. (12%), no. (6%), no. (8%) | 114 | 79 | 68 | 58 |
| Employee turnover by gender - Male | no. (15%), no. (8%), no. (9%) | 214 | 124 | 129 | 58 |
| Employee turnover by region - Hong Kong | no. (8%) | 143 | 58 | ||
| Employee turnover by region - Mainland China | no. (5%) | 17 | 58 | ||
| Employee turnover by region - UK | no. (9%) | 37 | 58 | ||
| New hires by age group - Below 30 | no. (22%) | 87 | 58 | ||
| Total employee turnover | no. (14%), no. (8%) | 328 | 203 | 197 | 58 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Injury rate | rate | 0.08 | 61 |
| Reportable injuries | no. | 2 | 61 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Absentee days | no. | 6002 | 5736 | 6689 | 61 |
| Absentee rate | rate | 1.02 | 0.9 | 1.04 | 61 |
| Lost day rate | rate | 0.19 | 61 | ||
| Lost days | no. | 5 | 61 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Average hours of training per employee and percentage of employees who received training | no. (%) | 19 (99) | 60 |
| Average hours of training per employee and percentage of employees who received training - Female | no. (%) | 16 (99) | 60 |
| Average hours of training per employee and percentage of employees who received training - General | no. (%) | 18 (98) | 60 |
| Average hours of training per employee and percentage of employees who received training - Male | no. (%) | 20 (99) | 60 |
| Average hours of training per employee and percentage of employees who received training - Middle-level | no. (%) | 18 (100) | 60 |
| Average hours of training per employee and percentage of employees who received training - Senior | no. (%) | 14 (98) | 60 |
| Average hours of training per employee and percentage of employees who received training - Supervisory-level | no. (%) | 21 (100) | 60 |
| Total cost of training | $m | 13.4 | 60 |
| Total hours of training received by employees | no. | 48201 | 60 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of key suppliers | no. | 125 | 146 | 155 | 61 |
| Number of key suppliers - Asia (excluding Hong Kong and Mainland China) | no. | 4 | 3 | 4 | 61 |
| Number of key suppliers - Australia | no. | 1 | 1 | 1 | 61 |
| Number of key suppliers - Europe | no. | 5 | 7 | 3 | 61 |
| Number of key suppliers - Hong Kong | no. | 58 | 66 | 75 | 61 |
| Number of key suppliers - Mainland China | no. | 3 | 6 | 7 | 61 |
| Number of key suppliers - Others | no. | 1 | 61 | ||
| Number of key suppliers - UK | no. | 50 | 55 | 55 | 61 |
| Number of key suppliers - US | no. | 4 | 8 | 9 | 61 |
| Total payment to key suppliers | $bn | 1.9 | 2.1 | 1.6 | 61 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Enquiries and complaints handled | no. | 7722 | 5799 | 5802 | 62 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Donation to The Community Chest of Hong Kong | $m | 50.0 | 25.0 | 25.0 | 62 |
| Donations to other charity partners | $m | 91.6 | 70.0 | 62.5 | 62 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Charitable donations | $m | 141.6 | 95.0 | 87.5 | 62 |
| Employee volunteering hours (includes volunteering hours from guests of HKEX employees) | no. | 1118 | 2262 | 1970 | 62 |
| Employee volunteering leave days taken (includes additional paid day leave for HKEX, LME, and LME Clear employees) | no. | 33 | 74 | 92 | 62 |
| Funds raised from the Stock Code for Charity Scheme | $m | 129.0 | 87.0 | 66.2 | 62 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes | 288 | 60 |
| GHG Emissions from Purchased Electricity | tonnes | 22893 | 24239 |
| HFC Emissions | tonnes | 11 | 33 |
| Indirect Energy Emissions (Scope 2) | tonnes | 22893 | 24239 |
| Scope 3 GHG Emissions (Business Travel) | tonnes | 3972 | 4694 |
| Scope 3 GHG Emissions (Capital Goods) | tonnes | 5206 | 14044 |
| Scope 3 GHG Emissions (Employee Commuting) | tonnes | 1395 | 1341 |
| Scope 3 GHG Emissions (Fuel and Energy-related Activities (Not Included in Scope 1 or Scope 2)) | tonnes | 5952 | 6158 |
| Scope 3 GHG Emissions (Investments) | tonnes | 16 | 22 |
| Scope 3 GHG Emissions (Purchased Goods/Services) | tonnes | 25878 | 27474 |
| Scope 3 GHG Emissions (Upstream Leased Assets) | tonnes | 120 | 941 |
| Scope 3 GHG Emissions (Upstream Transportation and Distribution) | tonnes | 2 | 3 |
| Scope 3 GHG Emissions (Waste Generated in Operations) | tonnes | 133 | 97 |
| Total GHG Emissions | tonnes | 58141 | 54839 |
| Total GHG Emissions Intensity (By Area) | tonnes/m² | 0.93 | 0.89 |
| Total GHG Emissions Intensity (By Employee) | tonnes/employee | 22.78 | 21.24 |
| Total Other Indirect Energy Emissions (Scope 3) | tonnes | 42674 | 54774 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Glass Waste | tonnes | 0.115 | 0.064 | 1.307 |
| Non-Hazardous Waste (Electronic Waste) | tonnes | 0.066 | 0.476 | 1.128 |
| Non-Hazardous Waste (Kitchen Waste) | tonnes | 1 | 8 | 6 |
| Non-Hazardous Waste Landfilling | tonnes | 2 | 2 | 7 |
| Non-Hazardous Waste Recycled | tonnes | 1 | 8 | 6 |
| Paper Waste | tonnes | 66 | 50 | 49 |
| Plastic Waste | tonnes | 0.46 | 0.402 | 0.855 |
| Total Non-Hazardous Waste Intensity (By Area) | tonnes/m² | 0.001 | 0.001 | 0.001 |
| Total Non-Hazardous Waste Intensity (By Employee) | tonnes/employee | 0.02 | 0.03 | 0.03 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| GHG Emissions Reduction Compared to Last Year | tonnes | 2277 | 54839 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Diesel Fuel Consumption | MWh | 98 | 88 | 90 |
| Energy Consumption Intensity (By Area) | MWh/m² | 0.59 | 0.63 | 0.62 |
| Energy Consumption Intensity (By Employee) | MWh/employee | 15.31 | 15.44 | 14.79 |
| Gasoline Consumption | MWh | 29 | 23 | 16 |
| Percentage of Renewable Energy Consumption | % | 11.02 | 10.27 | 99.69 |
| Purchased Electricity | MWh | 32305 | 35245 | 13 |
| Renewable Energy Consumption | MWh | 4014 | 4044 | 38058 |
| Total Direct Energy Consumption | MWh | 127 | 111 | 106 |
| Total Energy Consumption | MWh | 36446 | 39400 | 38177 |
| Total Indirect Energy Consumption | MWh | 36319 | 39289 | 38071 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Packaging Material Consumption (Paper) | tonnes | 17 | 29 | 38 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | no. | 1626 | 1751 | 1770 |
| Number of Employees Aged Above 50 | no. | 332 | 374 | 412 |
| Number of Employees Aged Below 30 | no. | 422 | 427 | 400 |
| Number of Employees in Hong Kong | no. | 1599 | 1719 | 1781 |
| Number of Employees in Mainland China | no. | 399 | 397 | 360 |
| Number of Employees in United Kingdom | no. | 373 | 422 | 427 |
| Number of Female Employees | no. | 975 | 1029 | 1072 |
| Number of Full-time Employees | no. | 2369 | 2541 | 2571 |
| Number of Full-time Employees (Female) | no. | 967 | 1019 | 1061 |
| Number of Full-time Employees (Male) | no. | 1402 | 1522 | 1510 |
| Number of Male Employees | no. | 1405 | 1523 | 1510 |
| Number of New Employees | no. | 452 | 414 | 343 |
| Number of New Employees (Above 50) | no. | 32 | ||
| Number of New Employees (Aged 30-50) | no. | 224 | ||
| Number of New Employees (Aged Below 30) | no. | 87 | ||
| Number of New Employees (Female) | no. | 173 | 150 | 140 |
| Number of New Employees (Hong Kong) | no. | 256 | ||
| Number of New Employees (Mainland China) | no. | 23 | ||
| Number of New Employees (Male) | no. | 279 | 264 | 203 |
| Number of New Employees (United Kingdom) | no. | 64 | ||
| Number of Part-time Employees | no. | 11 | 11 | 11 |
| Number of Part-time Employees (Female) | no. | 8 | 10 | 11 |
| Number of Part-time Employees (Male) | no. | 3 | 1 | |
| Number of Temporary Workers | no. | 143 | 133 | 138 |
| Number of Temporary Workers (Female) | no. | 61 | 52 | 51 |
| Number of Temporary Workers (Male) | no. | 82 | 81 | 87 |
| Number of Total Employees | no. | 2380 | 2552 | 2582 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 7 | ||
| Turnover Rate of Employees Aged Above 50 | % | 9 | ||
| Turnover Rate of Employees Aged Below 30 | % | 9 | ||
| Turnover Rate of Employees in Hong Kong | % | 8 | ||
| Turnover Rate of Employees in Mainland China | % | 5 | ||
| Turnover Rate of Employees in United Kingdom | % | 9 | ||
| Turnover Rate of Female Employees | % | 12 | 8 | 6 |
| Turnover Rate of Male Employees | % | 15 | 8 | 9 |
| Turnover Rate of Total Employees | % | 14 | 8 | 8 |
Lost days due to work injury.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Lost Days Due to Work-related Injuries | no. | 5 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Average Training Hours (Female) | no. | 16 |
| Average Training Hours (General Staff) | no. | 18 |
| Average Training Hours (Male) | no. | 20 |
| Average Training Hours (Middle Management) | no. | 18 |
| Average Training Hours (Senior Management) | no. | 14 |
| Average Training Hours per Employee | no. | 19 |
| Total Training Hours | no. | 48201 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Suppliers in Asia (Excluding China) | no. | 4 | 3 | 4 |
| Number of Suppliers in Australia | no. | 1 | 1 | 1 |
| Number of Suppliers in Europe | no. | 5 | 7 | 3 |
| Number of Suppliers in Hong Kong | no. | 58 | 66 | 75 |
| Number of Suppliers in Mainland China | no. | 3 | 6 | 7 |
| Number of Suppliers in United Kingdom | no. | 50 | 55 | 55 |
| Number of Suppliers in United States | no. | 4 | 8 | 9 |
| Number of Total Suppliers | no. | 125 | 146 | 155 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Complaints Dealt with | no. | 7722 | 5799 | 5802 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Social Investment | million USD | 129 | 87 | 66.2 |
| Total Volunteer Service Hours | hours | 1118 | 2262 | 1970 |