2023 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT

Year: 2023
Published: 2025-02-24
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2023 Report Pages
Nitrogen oxide emissions kg 5763.52 115
Particulate matter emissions kg 526.7 115
Sulfur oxide emissions kg 19.41 115

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 Report Pages
Greenhouse gas emissions (Scope 1 and 2) tonnes CO₂ 271420.22 115
Greenhouse gas emissions (Scope 1) tonnes CO₂ 20776.99 115
Greenhouse gas emissions (Scope 2) tonnes CO₂ 250643.23 115
Greenhouse gas emissions per million RMB of revenue tonnes CO₂ / million RMB 0.68 115

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 Report Pages
Intensity of hazardous waste tonnes / million RMB 0.00026 115
Total volume of hazardous waste generated tonnes 106 115
Weight of waste battery tonnes 2.97 116
Weight of waste cartridges and toners tonnes 80.43 115
Weight of waste electric devices tonnes 7.14 116
Weight of waste mercury-containing fluorescent lamps and other waste mercury-containing electric light sources tonnes 0.62 116

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 Report Pages
Non-hazardous waste density tonnes / million RMB 0.01 116
Total volume of non-hazardous waste generated tonnes 2992.92 116
Weight of kitchen waste tonnes 604.5 116
Weight of other office waste tonnes 2388.42 116

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
Weight of recycled electric devices tonnes 14.85 116

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 Report Pages
(Direct) Non-renewable Energy Consumption MWh 29790.36 116
(Direct) Renewable energy consumption MWh 448.98 116
Coal consumption tonnes 6.27 116
Diesel consumption L 308770.41 116
Energy density MWh/ million RMB 1.45 116
Gasoline consumption L 2370727.95 116
Liquefied petroleum gas consumption tonnes 131.61 116
Methanol consumption tonnes 25.79 116
Pipeline natural gas consumption m3 267284.88 116
Solar energy power generation KWh 448402 19
Solar power generation kWh 448402 116
Total energy consumption MWh 580187.83 116

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2019 2020 2021 2022 2023 Report Pages
2022 'Green Travel, Energy Saving First' Excellent Case Awarded 113
Area of green buildings constructed in 2023 million square meters 3.29 19
Area of sponge city projects constructed in 2023 million square meters 1.29 19
Cumulative area of green buildings constructed million square meters 234.06 19
Cumulative area of houses delivered million square meters 71.62 14
Cumulative number of green buildings 1066 19
Cumulative number of projects meeting the national green building evaluation standards units 872 936 997 1039 1066 63
Excellence Award in the First Prefabricated Decoration Innovation Application and Design Competition Awarded 113
Forest Cities project won the 'Global Coastal Ecological Environment Protection Model' award Awarded 113
Newly contracted construction area (Phoenix Zhuhuo, BGL platform) million square meters 6.11 14
Number of green buildings 27 19
Number of new green building projects projects 27 63
Number of new sponge city projects projects 20 63
Number of sponge city projects constructed in 2023 20 19
Total area of new sponge city projects million square meters 1.29 63
Total construction area of new green building projects million square meters 3.29 63

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2023 Report Pages
Employees by age - 31-40 22828 86
Employees by age - 31-40 percentage % 52.91 86
Employees by age - 41-50 5242 86
Employees by age - 41-50 percentage % 12.58 86
Employees by age - ≤30 13487 86
Employees by age - ≤30 percentage % 31.26 86
Employees by age - ≥51 1592 86
Employees by age - ≥51 percentage % 4.59 86
Employees by gender - Female 15690 86
Employees by gender - Female percentage % 36.36 86
Employees by gender - Male 27456 86
Employees by gender - Male percentage % 63.64 86
Employees by grade - Junior employees 31802 86
Employees by grade - Junior employees percentage % 73.71 86
Employees by grade - Middle management 10990 86
Employees by grade - Middle management percentage % 25.47 86
Employees by grade - Senior management 354 86
Employees by grade - Senior management percentage % 0.82 86
Employees by region - Chinese mainland 42251 86
Employees by region - Chinese mainland percentage % 98.16 86
Employees by region - Hong Kong, Macao and Taiwan 16 86
Employees by region - Hong Kong, Macao and Taiwan percentage % 0.04 86
Employees by region - Overseas 779 86
Employees by region - Overseas percentage % 1.8 86
Employees who joined the labour union % >50 86
Ethnic minority employees 1876 86
Number of cities with housing delivery cities 249 14
Number of effective feedback suggestions during 'Meet with Senior Executives' activity suggestions 6500 89
Number of employees 43146 19
Number of employees aged 30 and below persons 13487 118
Number of employees aged 31-40 persons 22268 118
Number of employees aged 41-50 persons 5429 118
Number of employees aged 51 and above persons 1962 118
Number of employees in Hong Kong, Macao and Taiwan persons 16 118
Number of employees in Mainland China persons 42351 118
Number of employees overseas persons 779 118
Number of female employees persons 15690 118
Number of full-time employees persons 43146 118
Number of male employees persons 27456 118
Number of middle management level employees persons 10990 118
Number of staff-level employees persons 31802 118
Number of top management level employees persons 354 118
Pay ratio of male and female employees 1:1 86
Percentage of employees aged 30 and below percent 31.26% 118
Percentage of employees aged 31-40 percent 51.61% 118
Percentage of employees aged 41-50 percent 12.58% 118
Percentage of employees aged 51 and above percent 4.55% 118
Percentage of employees in Hong Kong, Macao and Taiwan percent 0.04% 118
Percentage of employees in Mainland China percent 98.16% 118
Percentage of employees overseas percent 1.80% 118
Percentage of female employees percent 36.36% 118
Percentage of full-time employees percent 100.00% 118
Percentage of male employees percent 63.64% 118
Percentage of middle management level employees percent 25.47% 118
Percentage of other employment type employees percent 0.00% 118
Percentage of part-time employees percent 0.00% 118
Percentage of staff-level employees percent 73.71% 118
Percentage of top management level employees percent 0.82% 118
Percentage of total employees percent 100% 118
Ranked 11th in the '2023 China Real Estate Agency Construction Enterprise Ranking' rank 11 113
Total full-time employees 43146 86
Total number of employees persons 43146 118
Women in middle management % 20 86
Women in senior management % 18 86

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2023 Report Pages
Employee voluntary turnover rate by age: 30 and below % 94.53% 119
Employee voluntary turnover rate by age: 31-40 % 2.94% 119
Employee voluntary turnover rate by age: 41-50 % 2.02% 119
Employee voluntary turnover rate by age: 51 and above % 0.51% 119
Employee voluntary turnover rate by gender: Female % 37.00% 119
Employee voluntary turnover rate by gender: Male % 63.00% 119
Employee voluntary turnover rate by rank: Middle management level % 25.44% 119
Employee voluntary turnover rate by rank: Staff-Level employees % 69.60% 119
Employee voluntary turnover rate by rank: Top management level % 4.96% 119
Total number of employees voluntary turnover % 8.16% 119
Voluntary turnover rate of Chinese employees % 78.88% 119
Voluntary turnover rate of non Chinese employees % 21.12% 119

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2021 2022 2023 Report Pages
Number of work-related injuries person 3 3 2 120

Lost days due to work injury.

Indicator Unit 2021 2022 2023 Report Pages
Lost days due to work injury days 243 452.5 226 120

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Coverage rate of employee physical examination % 100 89
Number of safety education conferences organised by project managers sessions 3438 89
Number of safety publicity training lectures by regional presidents lectures 31 89
Number of safety training sessions focusing on regions and subsidiaries sessions 14 89
Number of safety training sessions for Work Safety Committee sessions 4 89
Number of safety training sessions for special operations sessions 11 89
Safety education conferences for project leaders times 10088 19

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2023 Report Pages
Percentage of female employees trained 36.34% 120
Percentage of male employees trained 63.66% 120
Percentage of middle management level employees trained 25.45% 120
Percentage of staff-level employees trained 73.73% 120
Percentage of top management level employees trained 0.82% 120
Regional platform security training (safety training) times 1076 19
Safety training for project leaders times 8561 19
Satisfaction rate of training [point] point 99.57 121
Total percentage of employees trained 100% 120

The average training hours completed per employee by gender and employee category.

Indicator Unit 2023 Report Pages
Average training hours of employees hours 45.72 120
By employee category–average training hours of staff-level employees hours 40.88 121
Female employee average training hours hours 44.52 120
Male employee average training hours hours 46.33 120
Middle management level average training hours hours 45.93 120
Top management level average training hours hours 18.55 120

Number of suppliers by geographical region.

Indicator Unit 2023 Report Pages
Number of provinces with housing delivery provinces 31 14
Percentage of suppliers (all regions) % 100.00% 121
Percentage of suppliers in Hong Kong, Macao and Taiwan % 0.77% 121
Percentage of suppliers in Mainland China % 93.11% 121
Percentage of suppliers in Overseas % 6.12% 121
Total number of suppliers (all regions) number 49506 121
Total number of suppliers in Hong Kong, Macao and Taiwan number 379 121
Total number of suppliers in Mainland China number 46096 121
Total number of suppliers in Overseas number 3031 121

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2023 Report Pages
Case-closed rate of complaints 82% 53
Customer complaint satisfaction rate target increase compared with 2022 5% 53
No. 1 in the 'Top 20 Listed Property Enterprises in China's Property Management Industry in 2023' No.1 113
Number of batches of households receiving proprietary certificate upon delivery batches 151 14
Number of complaints handled by Country Garden complaints 152313 53
Number of feedback suggestions received during 'Meet with Senior Executives' activity suggestions 20000 89
Proportion of construction and maintenance complaints 24.8% 53
Proportion of property management complaints 22.6% 53
Proportion of sales management complaints 28.6% 53

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2023 Report Pages
Total number of patents authorized 4371 19

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2023 Report Pages
Number and percentage of Board members and senior executives taking anti-corruption training 100% 122
Number and percentage of employees taking anti-corruption training 100% 122
Number of anti-corruption training courses attended by Board members and senior executives times 4 122
Number of anti-corruption training courses attended by employees times 7 122
Number of hours of Board members and senior executives participating in anti-corruption training courses hours 2 122
Number of hours of employees participating in anti-corruption training courses hours 4.5 122
Percentage of board members, senior management and rank-and-file employees receiving training on anti-corruption policies 100% 19

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2023 Report Pages
2023 Guangdong Provincial Excellent Engineering Survey and Design Award Awarded 113
2023 Guizhou Provincial Construction Engineering High-quality Quality Structural Engineering Awarded 113
Guangsha Award Awarded 113
Number of households receiving proprietary certificate upon delivery households 44521 14
Number of houses delivered houses 600000 14
Number of regional special lectures lectures 389 89
Overall satisfaction score from 'Meet with Senior Executives' activity 99.0 89
Third prize in the first 'New Urban Construction Cup' International BIM/CIM Application Competition Third prize 113
Top 100 Hong Kong stocks rank 100 113
Top 2 of the market capitalization of China's listed property enterprises rank 2 113

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2023 Report Pages
Hours of employee participation in public/volunteer activities hours 38113.87 122
Number of hours of public welfare/volunteer activities of employees hours 38113.87 19

The types of emissions and respective emissions data.

Standard Indicator Unit 2023
Airborne Particulate Matter (PM) Emissions kg 526.7
NOₓ Emissions kg 5763.52
SOₓ Emissions kg 19.41

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Direct GHG Emissions (Scope 1) tonnes CO₂ 20776.99
Indirect Energy Emissions (Scope 2) tonnes CO₂ 250643.23
Total GHG Emissions tonnes CO₂ 271420.22
Total GHG Emissions Intensity (By Revenue) tonnes CO₂ / million RMB 0.68

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Hazardous Waste (Electronic and IT Equipment) tonnes 7.14
Hazardous Waste (Used Batteries) tonnes 2.97
Total Hazardous Waste tonnes 106
Total Hazardous Waste Intensity (By Revenue) tonnes / million RMB 0.00026

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Non-Hazardous Waste (Kitchen Waste) tonnes 604.5
Non-Hazardous Waste (Office Waste) tonnes 2388.42
Non-Hazardous Waste Disposed tonnes 2992.92
Total Non-Hazardous Waste Intensity (By Revenue) tonnes / million RMB 0.01

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Diesel Fuel Consumption L 308770.41
Energy Consumption Intensity (By Revenue) MWh/ million RMB 1.45
Fossil Fuel Consumption MWh 29790.36
Gasoline Consumption L 2370727.95
LPG Consumption tonnes 131.61
Natural Gas Consumption m3 267284.88
Percentage of Renewable Energy Consumption ratio 0.0773
Renewable Energy Consumption MWh 448.98
Solar Energy MWh 448.402
Total Direct Energy Consumption MWh 30239.34
Total Energy Consumption MWh 580187.83
Total Non-Renewable Fuel Consumption MWh 29790.36

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2023
Number of Employees Aged 30-50 persons 27710
Number of Employees Aged Above 50 persons 1962
Number of Employees Aged Below 30 persons 13487
Number of Employees in Hong Kong persons 16
Number of Employees in Mainland China persons 42351
Number of Employees in Overseas persons 779
Number of Female Employees persons 15690
Number of Full-time Employees persons 43146
Number of Junior Management Employees persons 31802
Number of Male Employees persons 27456
Number of Middle Management Employees persons 10990
Number of Senior Management Employees persons 354
Number of Total Employees persons 43146
Percentage of Employees Aged 30-50 percent 64.19
Percentage of Employees Aged Above 50 percent 4.55
Percentage of Employees Aged Below 30 percent 31.26
Percentage of Employees in Hong Kong percent 0.04
Percentage of Employees in Mainland China percent 98.16
Percentage of Employees in Overseas percent 1.8
Percentage of Female Employees percent 36.36
Percentage of Full-time Employees percent 100
Percentage of Junior Management Employees percent 73.71
Percentage of Male Employees percent 63.64
Percentage of Middle Management Employees percent 25.47
Percentage of Senior Management Employees percent 0.82

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2023
Turnover Rate of Employees Aged 30-50 % 4.96
Turnover Rate of Employees Aged Above 50 % 0.51
Turnover Rate of Employees Aged Below 30 % 94.53
Turnover Rate of Employees in Mainland China % 78.88
Turnover Rate of Employees in Overseas % 21.12
Turnover Rate of Female Employees % 37
Turnover Rate of General Employees % 69.6
Turnover Rate of Male Employees % 63
Turnover Rate of Middle Management Employees % 25.44
Turnover Rate of Senior Management Employees % 4.96
Turnover Rate of Total Employees % 8.16

Lost days due to work injury.

Standard Indicator Unit 2021 2022 2023
Lost Days Due to Work-related Injuries days 243 452.5 226

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2023
Health Check Coverage for Employees % 100
Number of Safety knowledge lectures lectures 31

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2023
Percentage of Employees Trained % 100
Percentage of Trained Female Employees % 36.34
Percentage of Trained General Employees % 73.73
Percentage of Trained Male Employees % 63.66
Percentage of Trained Middle Management % 25.45
Percentage of Trained Senior Management % 0.82

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2023
Average Training Hours (Female) hours 44.52
Average Training Hours (General Staff) hours 40.88
Average Training Hours (Male) hours 46.33
Average Training Hours (Middle Management) hours 45.93
Average Training Hours (Senior Management) hours 18.55
Average Training Hours per Employee hours 45.72

Number of suppliers by geographical region.

Standard Indicator Unit 2023
Number of Suppliers in Mainland China number 46096
Number of Suppliers in Overseas number 3031
Number of Total Suppliers number 49506

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2023
Complaints Handling Rate % 82
Number of Complaints Dealt with complaints 152313
Satisfaction Rate of Customer Complaint Handling % 82
Total Number of Customer Complaints complaints 152313

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2023
Accumulative Number of Patents Granted 4371
Number of Patents Granted 4371

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2023
Anti-corruption Training Coverage among Directors and Management % 100
Board Anti-corruption Training Duration hours 2
Coverage Rate of Ethical Standards and Anti-Corruption Training % 100
Coverage of Anti-corruption Training for Employees % 100
Number of Anti-corruption Training Session times 11
Number of Directors and Management Attendance for Anti-corruption Training times 4
Number of General Employees Attendance for Anti-corruption Training times 7
Total Anti-corruption Training Hours for Directors and Management hours 2
Total Hours of Anti-corruption Training for Employees hours 4.5

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2023
Total Volunteer Service Hours hours 38113.87