2023/2024 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2022/23 | FY2023/24 | Report Pages |
|---|---|---|---|---|
| GHG emissions intensity (Hong Kong Office) | kg/m² | 105 | 103 | 21 |
| Scope 1 GHG emissions (Hong Kong Office) | kgCO2e | N/A | N/A | 21 |
| Scope 2 GHG emissions (Hong Kong Office) | kgCO2e | 159556 | 156709 | 21 |
| Scope 3 GHG emissions (Hong Kong Office) | kgCO2e | 22646 | 22277 | 21 |
| Total (Scope 1, 2 & 3) GHG emissions (Hong Kong Office) | kgCO2e | 182202 | 178986 | 21 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2022/23 | FY2023/24 | Report Pages |
|---|---|---|---|---|
| General refuse disposed to landfills (Hong Kong Office) | kg | 4256 | 4879 | 21 |
| General refuse disposed to landfills intensity (Hong Kong Office) | kg/m² | 2.5 | 2.8 | 21 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2022/23 | FY2023/24 | Report Pages |
|---|---|---|---|---|
| Recycled waste (Hong Kong Office) | kg | 478 | 774 | 21 |
| Recycled waste intensity (Hong Kong Office) | kg/m² | 0.3 | 0.4 | 21 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2022/23 | FY2023/24 | Report Pages |
|---|---|---|---|---|
| Direct energy consumption (Hong Kong Office) | GJ | N/A | N/A | 21 |
| Energy consumption intensity (Hong Kong Office) | GJ/m² | 0.5 | 0.5 | 21 |
| Indirect energy consumption (Hong Kong Office) | GJ | 844 | 854 | 21 |
| Total energy consumption (Hong Kong Office) | GJ | 844 | 854 | 21 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Employee distribution by age (31–50) | % | 24 | 23 | 23 |
| Employee distribution by age (≤30) | % | 19 | 17 | 23 |
| Employee distribution by age (≥51) | % | 57 | 60 | 23 |
| Employee distribution by employment type (Full-time) | % | 97 | 98 | 23 |
| Employee distribution by employment type (Part-time) | % | 3 | 2 | 23 |
| Employee distribution by gender (Female) | % | 45 | 44 | 23 |
| Employee distribution by gender (Male) | % | 55 | 56 | 23 |
| Employee distribution by region (Hong Kong) | % | 94 | 93 | 23 |
| Employee distribution by region (Mainland China) | % | 6 | 7 | 23 |
| Number of account executives | employees | 87 | 41 | 40 |
| Total number of employees | 139 | 126 | 23 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | FY2022/2023 | FY2023/2024 | Report Pages |
|---|---|---|---|---|
| Average training hours per employee | hours | 4.6 | 5 | 30 |
| Total training hours | hours | 638 | 631 | 30 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Customer complaints concerning dealing in securities | case(s) | 1 | 40 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Percentage of customers adopting electronic statements | % | 90% | 90% | 18 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Donation to The Community Chest of Hong Kong for Love Teeth Day participation | HKD or more per participating staff | 35 | 52 |
| Number of senior citizens joined in Joyful Winter Community Discovery Tour | persons | 15 | 49 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Donation amount required for Skip Lunch Day coupon | HKD | 38 | 53 | |
| Donation to Children and Youth Centre of Pok Oi Hospital per securities transaction | HKD per transaction | 1 | 52 | |
| Number of underprivileged children receiving gifts on International Children's Day in Tai Hang Tung Estate, Shek Kip Mei | 300 | 53 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | FY2022/23 | FY2023/24 |
|---|---|---|---|
| Indirect Energy Emissions (Scope 2) | kgCO2e | 159556 | 156709 |
| Total GHG Emissions | kgCO2e | 182202 | 178986 |
| Total GHG Emissions Intensity (By Area) | kg/m² | 105 | 103 |
| Total Other Indirect Energy Emissions (Scope 3) | kgCO2e | 22646 | 22277 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | FY2022/23 | FY2023/24 |
|---|---|---|---|
| Total Hazardous Waste Intensity (By Area) | kg/m² | 2.5 | 2.8 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | FY2022/23 | FY2023/24 |
|---|---|---|---|
| Non-Hazardous Waste Recycled | kg | 478 | 774 |
| Total Non-Hazardous Waste Intensity (By Area) | kg/m² | 0.3 | 0.4 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022/23 | 2023/24 |
|---|---|---|---|
| Energy Consumption Intensity (By Area) | GJ/m² | 0.5 | 0.5 |
| Total Energy Consumption | GJ | 844 | 854 |
| Total Indirect Energy Consumption | GJ | 844 | 854 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Total Employees | employees | 139 | 126 |
| Percentage of Employees Aged 30-50 | % | 24 | 23 |
| Percentage of Employees Aged Above 50 | % | 57 | 60 |
| Percentage of Employees Aged Below 30 | % | 19 | 17 |
| Percentage of Employees in Hong Kong | % | 94 | 93 |
| Percentage of Employees in Mainland China | % | 6 | 7 |
| Percentage of Female Employees | % | 45 | 44 |
| Percentage of Full-time Employees | % | 97 | 98 |
| Percentage of Male Employees | % | 55 | 56 |
| Percentage of Part-time Employees | % | 3 | 2 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Turnover Rate of Employees Aged 30-50 | % |
| Turnover Rate of Employees Aged Above 50 | % |
| Turnover Rate of Employees Aged Below 30 | % |
| Turnover Rate of Employees in Hong Kong | % |
| Turnover Rate of Female Employees | % |
| Turnover Rate of Male Employees | % |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit |
|---|---|
| Percentage of Trained Female Employees | percentage |
| Percentage of Trained General Employees | percentage |
| Percentage of Trained Male Employees | percentage |
| Percentage of Trained Senior Management | percentage |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022/2023 | 2023/2024 |
|---|---|---|---|
| Average Training Hours per Employee | hours | 4.6 | 5 |
| Total Training Hours | hours | 638 | 631 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit |
|---|---|
| Percentage of Recalled Products for Safety and Health Reasons |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Total Number of Customer Complaints | case(s) | 1 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Total In-kind Donations | children receiving gifts | 300 | |
| Total Public Welfare Donations | HKD per transaction | 1 | 38 |