Sustainability Report 2024

Year: 2024
Published: 2024-09-26
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021/2022 2022/2023 2023/2024 2030 FY2030 Report Pages
Direct GHG Emissions (Scope 1) tonnes CO2e 3735.5 3541.5 3864.8 174
Direct GHG Emissions (Scope 1) - Construction Sites tonnes CO2e 168.9 57.8 13.6 174
Direct GHG Emissions (Scope 1) - Hotels tonnes CO2e 929 2137.2 2370.8 174
Direct GHG Emissions (Scope 1) - Property Management tonnes CO2e 2637.6 1346.5 1480.5 174
GHG emissions intensity (location-based), Construction Sites (tonnes CO2e/m2) tonnes CO2e/m2 0.009 0.015 0.022 175
GHG emissions intensity (location-based), Head Office (tonnes CO2e/employee) tonnes CO2e/employee 0.53 0.73 0.71 175
GHG emissions intensity (location-based), Hotels (tonnes CO2e/visitor night) tonnes CO2e/visitor night 0.067 0.064 0.053 175
GHG emissions intensity (location-based), Property Management (tonnes CO2e/m2) tonnes CO2e/m2 0.022 0.021 0.022 175
GHG emissions intensity (market-based), Construction Sites (tonnes CO2e/m2) tonnes CO2e/m2 0.009 0.015 0.022 175
GHG emissions intensity (market-based), Head Office (tonnes CO2e/employee) tonnes CO2e/employee 0.53 0.73 0.71 175
GHG emissions intensity (market-based), Hotels (tonnes CO2e/visitor night) tonnes CO2e/visitor night 0.067 0.064 0.053 175
GHG emissions intensity (market-based), Property Management (tonnes CO2e/m2) tonnes CO2e/m2 0.022 0.021 0.022 175
Indirect GHG Emissions (Scope 2 – Location-based) tonnes CO2e 117284.1 127120.9 126972.3 174
Indirect GHG Emissions (Scope 2 – Location-based) - Construction Sites tonnes CO2e 1069.8 986.2 158.8 174
Indirect GHG Emissions (Scope 2 – Location-based) - Head Office tonnes CO2e 491.7 631 564.4 174
Indirect GHG Emissions (Scope 2 – Location-based) - Hotels tonnes CO2e 10245.3 17504.6 16351.2 174
Indirect GHG Emissions (Scope 2 – Location-based) - Property Management tonnes CO2e 105477.3 107999.1 109897.9 174
Indirect GHG Emissions (Scope 2 – Market-based) tonnes CO2e 117284.1 127120.9 126972.3 174
Indirect GHG Emissions (Scope 2 – Market-based) - Construction Sites tonnes CO2e 1069.8 986.2 158.8 174
Indirect GHG Emissions (Scope 2 – Market-based) - Head Office tonnes CO2e 491.7 631 564.4 174
Indirect GHG Emissions (Scope 2 – Market-based) - Hotels tonnes CO2e 10245.3 17504.6 16351.2 174
Indirect GHG Emissions (Scope 2 – Market-based) - Property Management tonnes CO2e 105477.3 107999.1 109897.9 174
Other Indirect GHG Emissions (Scope 3) tonnes CO2e 2099.9 1401.9 1368.6 174
Other Indirect GHG Emissions (Scope 3) - Construction Sites tonnes CO2e 65.8 25.6 22.3 174
Other Indirect GHG Emissions (Scope 3) - Head Office tonnes CO2e 0.5 43.6 73.5 174
Other Indirect GHG Emissions (Scope 3) - Hotels tonnes CO2e 153.6 334.4 339.8 174
Other Indirect GHG Emissions (Scope 3) - Property Management tonnes CO2e 1880 998.3 928 174
Reduction in greenhouse gas emissions intensity (compared to 2012 baseline) at least 30% 15
Scope 3 GHG emissions from capital goods, fuel and energy-related activities, and waste generated in operations per square foot (from FY2022 baseline) % -51.6 69
Scope 3 GHG emissions from leased assets per square foot (from FY2022 baseline) % -51.6 69

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021/2022 2022/2023 2023/2024 Report Pages
Hazardous Waste Disposal - Head Office (kg) kg 87 82.1 52.9 177
Hazardous Waste Disposal - Property Management (kg) kg 2178.1 1939.8 2325.2 177
Hazardous Waste Disposal - Sino Land (kg) kg 2265.1 2021.9 2378 177
Hazardous Waste Intensity - Head Office (kg/employee) kg/employee 0.09 0.09 0.06 178
Hazardous Waste Intensity - Property Management (kg/m²) kg/m² 0.00042 0.00037 0.00045 178

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021/2022 2022/2023 2023/2024 Report Pages
Materials Recycled - Aluminium Cans (tonnes) tonnes 0.8 18.5 32.6 178
Materials Recycled - Construction Waste (tonnes) tonnes 342 72.3 552 178
Materials Recycled - Food Waste (tonnes) tonnes 83.7 401.1 428.7 178
Materials Recycled - Glass Bottles (tonnes) tonnes 125.2 195 56.3 178
Materials Recycled - Grease Trap Waste (tonnes) tonnes 7587.8 309.1 305.6 178
Materials Recycled - Metals (tonnes) tonnes 18.5 3.6 9.6 178
Materials Recycled - Paper (tonnes) tonnes 1228.7 1313.5 1590.8 178
Materials Recycled - Plastic (tonnes) tonnes 2.7 78.9 76.5 178
Materials Recycled - Used Cooking Oil (tonnes) tonnes 4.7 10.7 10.8 178
Non-Hazardous Waste Disposal - Construction Sites (tonnes) tonnes 25511.3 2391 1011.8 177
Non-Hazardous Waste Disposal - Head Office (tonnes) tonnes 12.5 18.7 15.6 177
Non-Hazardous Waste Disposal - Hotels (tonnes) tonnes 871.9 4404.6 4167.6 177
Non-Hazardous Waste Disposal - Property Management (tonnes) tonnes 48892.3 44524.3 65310.6 177
Non-Hazardous Waste Disposal - Sino Land (tonnes) tonnes 75288 51338.6 70505.5 177
Non-Hazardous Waste Intensity - Construction Sites (tonnes/m²) tonnes/m² 0.17 0.033 0.114 177
Non-Hazardous Waste Intensity - Head Office (tonnes/employee) tonnes/employee 0.01 0.02 0.02 177
Non-Hazardous Waste Intensity - Hotels (tonnes/visitor night) tonnes/visitor night 0.01 0.01 0.01 177
Non-Hazardous Waste Intensity - Property Management (tonnes/m²) tonnes/m² 0.01 0.01 0.01 177

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2024 2030 2050 FY2030 Report Pages
Absolute Scope 1 and 2 GHG emissions reduction target (from FY2019 baseline) % 46.2% -46.2 69, 240
Accumulated renewable energy generation target by 2030 above 2012 level kWh 6000000 77
GHG emission reduction from 2012 baseline % -60.34 -30 65
Greenhouse gas emission reduction from 2012 baseline by 2030 percent 30 14
Scope 1 and 2 GHG emissions reduction per square metre from 2018 baseline % -53.1 65
Scope 3 GHG emissions reduction target from capital goods, fuel and energy-related activities, and waste generated in operations (from FY2022 baseline) % per square foot 51.6% 240
Scope 3 GHG emissions reduction target from leased assets (from FY2022 baseline) % per square foot 51.6% 240
Sino Land net zero emissions target (Business Ambition for 1.5°C) net zero 199

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2022 2024 2030 2035 Report Pages
Commercial waste diverted from landfill % 31.8 66
Commercial waste diverted from landfill by 2030 percent 50 14
Eliminate all single-use plastic items by 2035 across core operations single-use plastic items Eliminate 14
Elimination of single-use plastic products in hotels N/A 15
Proportion of construction waste diverted from landfill % 50 15
Reduction in consumption of individual single-use plastic items across all business lines from 2017 baseline % 77.1 80
Single-use plastic consumption reduction across all business lines from 2017 baseline by 2022 percent 50 14
Single-use plastic consumption reduction from 2017 baseline across all business lines % -77.1 66

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021/2022 2022 2022/2023 2023/2024 2024 2030 Report Pages
Construction Sites fuel consumption – Ultra low sulphur diesel (L) L 64514 13017 5396 176
Construction Sites fuel intensity – Ultra low sulphur diesel (L/m²) L/m² 0.4 0.2 0.6 176
Electricity consumption, Construction Sites kWh 2666659 2442292 261151 175
Electricity consumption, Head Office kWh 1260895 1617910 1447158 175
Electricity consumption, Hotels kWh 22083939 35516581 31317339 175
Electricity consumption, Property Management kWh 249318052 246834538 254821623 175
Electricity consumption, Sino Land kWh 275329545 286411321 287847270 175
Head Office electricity intensity (kWh/employee) kWh/employee 1369.1 1752.9 1595.5 176
Hotels electricity intensity (kWh/visitor night) kWh/visitor night 130.2 113.2 87.5 176
Hotels fuel consumption – Gas (m³) 562402 1302803 1423657 176
Hotels fuel intensity – Gas (m³/visitor night) m³/visitor night 3.3 4.2 4 176
Number of EV chargers installed at managed properties chargers 1800 76
Number of photovoltaic panels installed at properties under the Group's management in Hong Kong as of 30 June 2024 panels 4000 77
Property Management electricity intensity (kWh/m²) kWh/m² 48.1 47 49.6 176
Property Management fuel consumption – Ultra low sulphur diesel (L) L 10131 13241 15571 176
Property Management fuel intensity – Ultra low sulphur diesel (L/m²) L/m² 0.002 0.003 0.003 176
Reduction in electricity consumption intensity (compared to 2018 baseline) at least 30% 15
Renewable energy generation as a percentage of total electricity consumption (compared to 2018 baseline) % 53.1 15
Renewable energy generation capacity kWh 6000000 15
Renewable energy generation from 2012 level kWh >3788000 6000000 65
Total energy consumption (kWh) kWh 279250400 294855207 297481744 176

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021/2022 2022/2023 2023/2024 2030 Report Pages
Construction Sites electricity intensity (kWh/m²) kWh/m² 17.8 34.1 29.3 176
Construction Sites water consumption (m³) 49895 15121 23422 176
Hotels water consumption (m³) 242475 387156 396057 176
Property Management water consumption (m³) 1188200 1375707 1239642 176
Reduction in water consumption intensity (compared to 2018 baseline) at least 20% 15
Sino Land water consumption (m³) 1480570 1777985 1659120 176
Water Intensity - Construction Sites (m³/m²) m³/m² 0.33 0.21 2.63 177
Water Intensity - Hotels (m³/visitor night) m³/visitor night 1.4 1.2 1.1 177
Water Intensity - Property Management (m³/m²) m³/m² 0.2 0.3 0.2 177

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2024 2024-06-30 2030 Report Pages
Electricity consumption reduction from 2012 baseline % -60.34 -30 65
Electricity consumption reduction from 2012 baseline by 2030 percent 30 14
Electricity intensity reduction from 2018 baseline by 2030 percent 30 14
Electricity use intensity reduction from 2018 baseline % -8.37 66
Renewable energy generation from 2012 level by 2030 kWh 6000000 14
Renewable energy generation target compared to 2012 level kWh 8000000 15
Sino Group's goal for renewable energy generation (from 2012 level by 2030) kWh 8000000 67
Water consumption intensity reduction from 2018 baseline %, percent -23.82 23.82 66, 84
Water consumption intensity reduction from 2018 baseline by 2030 percent 20 14

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2030 Report Pages
Targeted reduction in water consumption intensity from 2018 baseline by 2030 percent 20 84

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2021/2022 2022 2022/2023 2023/2024 Report Pages
Reduction in single-use plastic consumption in offices (compared to 2017 baseline) % 50 15
Use of Materials - Packaging Materials (tonnes) tonnes 28.8 89 14.1 178

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2023 2024 2030 Report Pages
Advocate of Sustainable Property: 6 managed properties managed properties 6 166
All new development projects to conduct tree assessments to conserve and enhance urban biodiversity N/A 15
CarbonCare Label: CarbonCare Star Label & CarbonCare Label managed properties 5 170
Duration of Water Gummy Lab 2.0 October to November 290
IAQ Certification Scheme: 'Excellent Class' Premises managed properties 17 170
Number of managed properties with over 1800 EV chargers installed properties 21 76
Number of managed properties with reverse vending machines installed as of 30 June 2024 properties 14 82
Obtain BEAM Plus Gold or above certification at 100% of wholly-owned new development projects where applicable of wholly-owned new development projects 100% 16
於2030年前,營運據點100%全數通過新有發展項目取得綠建築評鑑銀級或以上認證 營運據點 100% 17

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2022/2023 2022/23 2023 2023/2024 2023/24 2024 2030 Report Pages
Contract/Short-term Staff - Hong Kong and Mainland China people 1567 1951 181
Contract/Short-term Staff - Singapore people 32 34 181
Director Level Female - Hong Kong and Mainland China people 9 7 182
Director Level Female - Singapore people 4 4 182
Director Level Female - Sydney people 2 2 182
Director Level Male - Hong Kong and Mainland China people 18 25 182
Director Level Male - Singapore people 5 5 182
Director Level Male - Sydney people 4 4 182
Director Level employees - Hong Kong and Mainland China people 27 32 181
Director Level employees - Singapore people 9 9 181
Director Level employees - Sydney people 6 6 181
Diversity - Hong Kong and Mainland China - Chinese (number and rate) people 8537 (96.5%) 8962 (96.6%) 184
Diversity - Hong Kong and Mainland China - Non-Chinese (number and rate) people 306 (3.5%) 316 (3.4%) 184
Diversity - Singapore - Chinese (number and rate) people 280 (57.1%) 310 (59.4%) 184
Diversity - Singapore - Indian (number and rate) people 53 (10.8%) 60 (11.5%) 184
Diversity - Singapore - Malay (number and rate) people 61 (12.5%) 61 (11.7%) 184
Diversity - Singapore - Others (number and rate) people 96 (19.6%) 91 (17.4%) 184
Diversity - Sydney - Asian (number and %) people (15.0%), people (36.4%) 91 43 185
Diversity - Sydney - Australian (number and %) people (27.6%), people (34.5%) 69 99 185
Diversity - Sydney - European (number and %) people (11.1%), people (8.4%) 21 32 185
Diversity - Sydney - North American (number and %) people (0.3%), people (0.4%) 1 1 185
Diversity - Sydney - Others (number and %) people (26.4%), people (38.7%) 66 111 185
Diversity - Sydney - South African (number and %) people (0.3%), people (0.8%) 2 1 185
Employees - Female - Full-time - Hong Kong and Mainland China people 3635 3694 180
Employees - Female - Full-time - Singapore people 193 223 180
Employees - Female - Full-time - Sydney people 83 98 180
Employees - Female - Hong Kong and Mainland China people 4526 4781 180
Employees - Female - Part-time - Hong Kong and Mainland China people 891 1087 180
Employees - Female - Part-time - Singapore people 18 180
Employees - Female - Part-time - Sydney people 46 54 180
Employees - Female - Singapore people 211 223 180
Employees - Female - Sydney people 129 152 180
Employees - Male - Full-time - Hong Kong and Mainland China people 3650 3633 180
Employees - Male - Full-time - Singapore people 265 298 180
Employees - Male - Full-time - Sydney people 86 96 180
Employees - Male - Hong Kong and Mainland China people 4317 4497 180
Employees - Male - Part-time - Hong Kong and Mainland China people 667 864 180
Employees - Male - Part-time - Singapore people 14 1 180
Employees - Male - Part-time - Sydney people 35 39 180
Employees - Male - Singapore people 279 299 180
Employees - Male - Sydney people 121 135 180
Employees - Permanent - Female - Hong Kong and Mainland China people 3561 3642 180
Employees - Permanent - Female - Singapore people 193 201 180
Employees - Permanent - Female - Sydney people 129 152 180
Employees - Permanent - Hong Kong and Mainland China people 7101 7215 180
Employees - Permanent - Male - Hong Kong and Mainland China people 3540 3573 180
Employees - Permanent - Male - Singapore people 265 287 180
Employees - Permanent - Male - Sydney people 121 135 180
Employees - Permanent - Singapore people 458 488 180
Employees - Permanent - Sydney people 250 287 180
Employees - Temporary - Female - Hong Kong and Mainland China people 965 1139 180
Employees - Temporary - Female - Singapore people 18 22 180
Employees - Temporary - Female - Sydney people - 180
Employees - Temporary - Hong Kong and Mainland China people 1742 2063 180
Employees - Temporary - Male - Hong Kong and Mainland China people 777 924 180
Employees - Temporary - Male - Singapore people 14 12 180
Employees - Temporary - Male - Sydney people - 180
Employees - Temporary - Singapore people 32 34 180
Employees - Temporary - Sydney people - 180
Employees 30-50 years old - Hong Kong and Mainland China people 3156 3090 181
Employees 30-50 years old - Singapore people 261 281 181
Employees 30-50 years old - Sydney people 100 89 181
Employees over 50 years old - Hong Kong and Mainland China people 4981 5407 181
Employees over 50 years old - Singapore people 110 128 181
Employees over 50 years old - Sydney people 49 53 181
Employees under 30 years old - Hong Kong and Mainland China people 706 781 181
Employees under 30 years old - Singapore people 119 113 181
Employees under 30 years old - Sydney people 101 145 181
Entry Level employees - Hong Kong and Mainland China people 5744 5779 181
Entry Level employees - Singapore people 138 129 181
Entry Level employees - Sydney people 202 223 181
Gender pay ratio (female to male) 1.26 95
Maintain gender pay ratio at 1:1 1:1 16
Management Positions in Revenue-generating Functions Female - Hong Kong and Mainland China people 93 85 182
Management Positions in Revenue-generating Functions Female - Singapore people 27 6 182
Management Positions in Revenue-generating Functions Female - Sydney people 12 9 182
Management Positions in Revenue-generating Functions Male - Hong Kong and Mainland China people 108 103 182
Management Positions in Revenue-generating Functions Male - Singapore people 8 10 182
Management Positions in Revenue-generating Functions Male - Sydney people 10 5 182
Middle Level Female - Hong Kong and Mainland China people 514 488 182
Middle Level Female - Singapore people 102 111 182
Middle Level Female - Sydney people 8 25 182
Middle Level Male - Hong Kong and Mainland China people 509 502 182
Middle Level Male - Singapore people 142 164 182
Middle Level Male - Sydney people 13 22 182
Middle Level employees - Hong Kong and Mainland China people 1023 990 181
Middle Level employees - Singapore people 244 275 181
Middle Level employees - Sydney people 21 47 181
New hires by age group (30-50 years old) - 2022/2023 people (45.2%) 1589 183
New hires by age group (30-50 years old) - 2023/2024 people (33.0%) 1143 183
New hires by age group (over 50 years old) - 2022/2023 people (38.4%) 1974 183
New hires by age group (over 50 years old) - 2023/2024 people (35.1%) 1961 183
New hires by age group (under 30 years old) - 2022/2023 people (87.0%) 806 183
New hires by age group (under 30 years old) - 2023/2024 people (79.5%) 826 183
New hires by gender (female) - 2022/2023 people (49.3%) 2397 183
New hires by gender (female) - 2023/2024 people (40.9%) 2108 183
New hires by gender (male) - 2022/2023 people (41.8%) 1972 183
New hires by gender (male) - 2023/2024 people (36.9%) 1822 183
Number of Employees Entitled to Paternity or Maternity Leave - Hong Kong and Mainland China - Female people 3446 3602 185
Number of Employees Entitled to Paternity or Maternity Leave - Hong Kong and Mainland China - Male people 3321 3443 185
Number of Employees Entitled to Paternity or Maternity Leave - Singapore - Female people 233 207 185
Number of Employees Entitled to Paternity or Maternity Leave - Singapore - Male people 293 288 185
Number of Employees Entitled to Paternity or Maternity Leave - Sydney - Female people 179 151 185
Number of Employees Entitled to Paternity or Maternity Leave - Sydney - Male people 186 135 185
Number of Employees Returning to Work After Paternity or Maternity Leave (Female) - Hong Kong and Mainland China people 43 36 186
Number of Employees Returning to Work After Paternity or Maternity Leave (Female) - Singapore people 2 3 186
Number of Employees Returning to Work After Paternity or Maternity Leave (Female) - Sydney people 2 186
Number of Employees Returning to Work After Paternity or Maternity Leave (Male) - Hong Kong and Mainland China people 25 36 186
Number of Employees Returning to Work After Paternity or Maternity Leave (Male) - Singapore people 2 4 186
Number of Employees Taking Paternity or Maternity Leave - Hong Kong and Mainland China - Female people 47 36 185
Number of Employees Taking Paternity or Maternity Leave - Hong Kong and Mainland China - Male people 25 36 185
Number of Employees Taking Paternity or Maternity Leave - Singapore - Female people 2 3 185
Number of Employees Taking Paternity or Maternity Leave - Singapore - Male people 2 4 185
Number of Employees Taking Paternity or Maternity Leave - Sydney - Female people 2 2 185
Number of female employees receiving regular performance reviews people (100%) 4866 5156 189
Number of full-time employees (Hong Kong Volunteer Award) employees more than 1000 161
Number of working days (Hong Kong, contractors and subcontractors on construction sites) days 111251 55399 188
Percentage of females in management positions % 39.11 95
Return to Work Rate (Female) - Hong Kong and Mainland China 91% 100% 186
Return to Work Rate (Female) - Singapore 100% 100% 186
Return to Work Rate (Female) - Sydney 0% 100% 186
Return to Work Rate (Male) - Hong Kong and Mainland China 100% 100% 186
Return to Work Rate (Male) - Singapore 100% 100% 186
Return to Work Rate (Male) - Sydney 186
STEM-related Positions Female - Hong Kong and Mainland China people 25 33 182
STEM-related Positions Female - Singapore people 2 182
STEM-related Positions Male - Hong Kong and Mainland China people 127 149 182
STEM-related Positions Male - Singapore people 2 2 182
STEM-related Positions Male - Sydney people 3 4 182
Senior Level Female - Hong Kong and Mainland China people 199 211 182
Senior Level Female - Singapore people 25 27 182
Senior Level Female - Sydney people 10 5 182
Senior Level Male - Hong Kong and Mainland China people 283 315 182
Senior Level Male - Singapore people 42 48 182
Senior Level Male - Sydney people 11 6 182
Senior Level employees - Hong Kong and Mainland China people 482 526 181
Senior Level employees - Singapore people 67 75 181
Senior Level employees - Sydney people 21 11 181
Thousand hours worked (Hong Kong and Mainland China) thousand hours 19646 17945 187
Thousand hours worked (Singapore) thousand hours 1048 1091 187
Thousand hours worked (Sydney) thousand hours 164 31 187
Total number of new hires - Hong Kong and Mainland China people 3884 3547 183
Total number of new hires - Singapore people 267 222 183
Total number of new hires - Sydney people 218 161 183
於2030年前,性別薪酬比保持在1:1 1:1 17

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2022/2023 2022/23 2023/2024 2023/24 Report Pages
Employee turnover - 30-50 years old (number and rate) people 1352 (38.4%) 1041 (30.1%) 184
Employee turnover - Female (number and rate) people 2100 (43.2%) 1798 (34.9%) 184
Employee turnover - Male (number and rate) people 1857 (39.4%) 1599 (32.4%) 184
Employee turnover - Over 50 years old (number and rate) people 2061 (40.1%) 1754 (31.4%) 184
Employee turnover - Under 30 years old (number and rate) people 544 (58.7%) 602 (57.9%) 184
Number of Employees Still Employed for 12 Months After Returning to Work (Female) - Hong Kong and Mainland China people 17 27 186
Number of Employees Still Employed for 12 Months After Returning to Work (Female) - Singapore people 2 3 186
Number of Employees Still Employed for 12 Months After Returning to Work (Male) - Hong Kong and Mainland China people 27 28 186
Number of Employees Still Employed for 12 Months After Returning to Work (Male) - Singapore people 2 4 186
Number of Employees Who Returned to Work After Taking Paternity or Maternity Leave in Prior Reporting Period (Female) - Hong Kong and Mainland China people 35 45 186
Number of Employees Who Returned to Work After Taking Paternity or Maternity Leave in Prior Reporting Period (Female) - Singapore people 2 3 186
Number of Employees Who Returned to Work After Taking Paternity or Maternity Leave in Prior Reporting Period (Male) - Hong Kong and Mainland China people 39 28 186
Number of Employees Who Returned to Work After Taking Paternity or Maternity Leave in Prior Reporting Period (Male) - Singapore people 2 4 186
Number of voluntary turnover - Hong Kong and Mainland China people 2831 2618 183
Number of voluntary turnover - Singapore people 186 136 183
Number of voluntary turnover - Sydney people 81 89 183
Overall new hires rate - Hong Kong and Mainland China 43.9% 38.2% 183
Overall new hires rate - Singapore 54.5% 42.5% 183
Overall new hires rate - Sydney 87.2% 56.1% 183
Overall turnover rate - Hong Kong and Mainland China 41.5% 33.3% 183
Overall turnover rate - Singapore 41.0% 37.7% 183
Overall turnover rate - Sydney 36.0% 36.9% 183
Rate of open positions filled by internal candidates - Hong Kong and Mainland China 7.4% 7.8% 183
Rate of open positions filled by internal candidates - Singapore 3.0% 18.0% 183
Rate of open positions filled by internal candidates - Sydney 4.1% 51.6% 183
Retention Rate by Gender - Female (Hong Kong and Mainland China) 48.6% 60.0% 187
Retention Rate by Gender - Female (Singapore) 100% 100% 187
Retention Rate by Gender - Female (Sydney) 187
Retention Rate by Gender - Male (Hong Kong and Mainland China) 69.2% 100% 187
Retention Rate by Gender - Male (Singapore) 100% 100% 187
Retention Rate by Gender - Male (Sydney) 187
Total number of employee turnover - Hong Kong and Mainland China people 3666 3094 183
Total number of employee turnover - Singapore people 201 197 183
Total number of employee turnover - Sydney people 90 106 183

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2022/2023 2022/23 2023/2024 2023/24 2030 Report Pages
High-consequence work-related injury rate (per 100 employees) (Hong Kong and Mainland China) 0.01 187
Injury rate (per 100 employees) (Hong Kong and Mainland China) 1.85 1.7 187
Injury rate (per 100 employees) (Singapore) 3.47 5.56 187
Injury rate (per 100 employees) (Sydney) 1.6 1.39 187
Number of high-consequence work-related injuries (excluding fatalities) (Hong Kong and Mainland China) accidents 1 187
Number of reported accidents due to work-related injury (Hong Kong and Mainland China) accidents 164 158 187
Number of reported accidents due to work-related injury (Hong Kong, contractors and subcontractors on construction sites) accidents 7 5 188
Number of reported accidents due to work-related injury (Singapore) accidents 17 29 187
Number of reported accidents due to work-related injury (Sydney) accidents 4 4 187
Target Lost Time Injury Rate (LTIR) per 100 employees by 2030 per 100 employees 2.5 108

Lost days due to work injury.

Indicator Unit 2022/2023 2022/23 2023/2024 2023/24 2024 2030 Report Pages
Lost-time injury rate (LTIR) per 100 employees per 100 employees 2 95
Maintain a lost-time injury rate (LTIR) at or below 2.5 per 100 employees per 100 employees 2.5 16
Number of lost days (Hong Kong and Mainland China) days 5314 5437 187
Number of lost days (Singapore) days 40 42 187
Number of lost days (Sydney) days 829 2 187
Number of lost days due to work-related injuries (Hong Kong, contractors and subcontractors on construction sites) days 515 1413 188
於2030年前,保持工傷引致損失工時比率在每100名員工2.5或以下 每100名員工 2.5 17

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2022/2023 2022/23 2023/2024 2023/24 2025 since 2008 Report Pages
Employees to receive ESG training of employees 100% 16
Number of contract/short-term staff trained people 1292 1781 188
Number of director level staff trained people 37 36 188
Number of employees completed Mandatory Basic Safety Training Course (Construction Work) since 2008 employees 8066 109
Number of entry level employees receiving regular performance reviews people (100%) 6084 6131 189
Number of entry level staff trained people 5455 5849 188
Number of female staff trained people 4349 4866 188
Number of male employees receiving regular performance reviews people (100%) 4717 4931 189
Number of male staff trained people 4179 4681 188
Number of middle level employees receiving regular performance reviews people (100%) 1288 1312 189
Number of middle level staff trained people 1194 1272 188
Number of senior level employees receiving regular performance reviews people (100%) 570 612 189
Number of senior level staff trained people 550 609 188
Number of staff trained on human rights policies or procedures people (14.9%), people (19.1%) 1427 1924 189
於2025年前,100%員工接受環境、社會及管治相關培訓 員工 100% 17

The average training hours completed per employee by gender and employee category.

Indicator Unit 2022/2023 2022/23 2023/2024 2023/24 2024 2025 2030 since 2008 Report Pages
Average training hours per contract/short-term employee hour 4.1 5.1 188
Average training hours per director level employee hour 19.4 56.2 188
Average training hours per employee on human rights policies or procedures hour 0.21 0.84 189
Average training hours per entry level employee hour 14.3 12.3 188
Average training hours per female employee hour 13.2 13.7 188
Average training hours per male employee hour 16.5 16.5 188
Average training hours per middle level employee hour 27.3 31.2 188
Average training hours per senior level employee hour 21.4 37.7 188
Increase in training hours from 2019 level % 60.3 95
Increase total training hours from 2019 level 50% 100% 16
Number of colleagues completed Safety Training Course for Competent Persons of Confined Spaces Operation since 2008 colleagues 684 109
Number of contract/short-term staff receiving regular performance reviews people (100%) 1599 1985 189
Number of director level employees receiving regular performance reviews people (100%) 42 47 189
Target increase in total employee training hours by 2025 compared to 2019 % 50 102
Target increase in total employee training hours by 2030 compared to 2019 % 100 102
Total training hours for contract/short-term staff hour 6626 10102 188
Total training hours for director level staff hour 816 2644 188
Total training hours for entry level staff hour 86974 75301 188
Total training hours for female staff hour 64088 70577 188
Total training hours for male staff hour 77689 81531 188
Total training hours for middle level staff hour 35166 40978 188
Total training hours for senior level staff hour 12196 23084 188
Total training hours on human rights policies or procedures hour 2034 8455 189
於2030年前,員工服務時數較2020年增加15% 較2020年 15% 17

Number of suppliers by geographical region.

Indicator Unit 2022/2023 2023/2024 2024 Report Pages
Number of countries and regions represented at International Exhibition of Inventions Geneva countries and regions 40 290
Number of suppliers in Asia (except Hong Kong, Mainland China and Taiwan) (and percentage) 37.2%, 39.5% 339 370 190
Number of suppliers in Europe and North America (and percentage) 0.4%, 1.5% 13 4 190
Number of suppliers in Hong Kong (and percentage) 19.3%, 21.4% 166 213 190
Number of suppliers in Mainland China and Taiwan (and percentage) 0.3%, 1.5% 13 3 190
Number of suppliers in Oceania (and percentage) 37.9%, 40.0% 325 398 190
Number of suppliers in Other Regions (and percentage) 0.2%, 0.7% 2 7 190
Rate of total spending on significant suppliers in Tier-1 58% 51% 190
Significant suppliers in Tier-1 10 10 190

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2022/2023 2023/2024 2025 2030 Report Pages
Approved suppliers adhering to Sustainable Procurement Policy by 2025 approved suppliers 100% 14
Approved suppliers obtaining recognised ISO/ESG/EHS standards by 2030 approved suppliers 50% 14
Number of significant suppliers assessed 9 3 190

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2024 2025 2030 Report Pages
Proportion of hotels and serviced apartments sourcing sustainable seafood % 60 100 15
Seafood purchased from sustainable sources at Group's hotels % 68 66
Seafood served at Group's hotels from sustainable sources by 2025 percent 60 14
Seafood served at Group's hotels from sustainable sources by 2030 percent 100 14

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2022/2023 Report Pages
Number of solutions attracted to PropXTech 2022/2023 3000 133

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2022 2022/2023 2022/23 2023 2024 2025 Report Pages
BOCHK Corporate Low-Carbon Environmental Leadership Awards: 3+ Years EcoPioneer Logo, 17 managed properties managed properties 17 170
BOCHK Corporate Low-Carbon Environmental Leadership Awards: 5+ Years EcoPioneer Logo, 8 managed properties, Perfect Green Supplies Company Limited managed properties 8 170
BOCHK Corporate Low-Carbon Environmental Leadership Awards: EcoChallenger Certificate managed properties 7 170
BOCHK Corporate Low-Carbon Environmental Leadership Awards: EcoPartner Certificate managed properties 44 170
ESG Awards – Certificate of Excellence: 8 managed properties managed properties 8 166
ESG Awards – Certificate of Merit: 4 managed properties managed properties 4 166
Gold Seal for Contribution to Sustainable Property: 27 managed properties managed properties 27 166
Hong Kong Island Best Security Services Awards 2022/2023 - awards received awards 24 168
IFMA Asia Pacific Awards of Excellence 2022/23 - awards received awards 13 168
Improve the wellbeing of 5000 less-resourced families families 5000 16
Kowloon East Best Security Services Awards 2022/2023 - awards received awards 23 168
Kowloon West Best Security Services Awards 2022 - awards received awards 57 168
New Territories North Region Best Security Services Awards 2022 - awards received awards 384 168
Number of countries represented in PropXTech 2022/2023 70 133
Support 150 primary schools and enhance the school environment by providing wellness education primary schools 150 16
Umbrella Bags Reduction Accreditation Programme: Best Promotion Award managed properties 4 170
Umbrella Bags Reduction Accreditation Programme: Bronze Award managed property 1 170
Umbrella Bags Reduction Accreditation Programme: Diamond Award managed properties 48 170
Umbrella Bags Reduction Accreditation Programme: Gold Award managed property 1 170
Umbrella Bags Reduction Accreditation Programme: Reduction Award managed properties 27 170
Umbrella Bags Reduction Accreditation Programme: Silver Award managed properties 2 170

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2023 2024 2030 Report Pages
Increase volunteer service hours from 2020 level 15% 16
Number of visitors to Science Fair Exhibition and Award Presentation Ceremony persons 30000 290
Number of volunteers receiving awards under Volunteer Incentive Scheme volunteers 46 161
Total volunteer hours achieved by company employees (Hong Kong Volunteer Award) hours more than 30000 161

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021/2022 2022/2023 2023/2024
Direct GHG Emissions (Scope 1) tonnes CO2e 3735.5 3541.5 3864.8
Indirect Energy Emissions (Scope 2) tonnes CO2e 117284.1 127120.9 126972.3
Scope 1 GHG Emissions Intensity (By Area) tonnes CO2e/m2 0.009 0.015 0.022
Scope 2 GHG Emissions Intensity (By Area) tonnes CO2e/m2 0.009 0.015 0.022
Scope 3 GHG Emissions Intensity (By Area) tonnes CO2e/m2 0.009 0.015 0.022
Total GHG Emissions tonnes CO2e 123119.5 132064.3 132205.7
Total GHG Emissions Intensity (By Employee) tonnes CO2e/employee 0.53 0.73 0.71
Total Other Indirect Energy Emissions (Scope 3) tonnes CO2e 2099.9 1401.9 1368.6

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021/2022 2022/2023 2023/2024
Total Hazardous Waste kg 2265.1 2021.9 2378
Total Hazardous Waste Intensity (By Area) kg/m² 0.00042 0.00037 0.00045
Total Hazardous Waste Intensity (By Employee) kg/employee 0.09 0.09 0.06

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021/2022 2022/2023 2023/2024
Glass Waste tonnes 125.2 195 56.3
Non-Hazardous Waste (Construction Waste) tonnes 25511.3 2391 1011.8
Non-Hazardous Waste (Office Waste) tonnes 12.5 18.7 15.6
Non-Hazardous Waste Disposed tonnes 152576 102677.6 141011.1
Non-Hazardous Waste Recycled tonnes 9371.3 2322.7 2062.9
Paper Waste tonnes 1228.7 1313.5 1590.8
Plastic Waste tonnes 2.7 78.9 76.5
Total Non-Hazardous Waste Intensity (By Area) tonnes/m² 0.17 0.033 0.114
Total Non-Hazardous Waste Intensity (By Employee) tonnes/employee 0.01 0.02 0.02

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024 2030
GHG Emissions Reduction Percentage Compared to Last Year % -60.34
Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2019 % 46.2

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022 2024
Plastic Waste Reduction Percentage Compared to Last Year percent 50 77.1

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021/2022 2022/2023 2023/2024 2030
Diesel Fuel Consumption L 64514 13017 5396
Natural Gas Consumption 562402 1302803 1423657
Percentage of Renewable Energy Consumption % 0.06 0.06 0.42 53.1
Purchased Electricity kWh 275329545 286411321 287847270
Purchased Electricity Intensity (By Area) kWh/m² 48.1 47 49.6
Purchased Electricity Intensity (By Employee) kWh/employee 1369.1 1752.9 1595.5
Purchased Electricity Intensity (By Unit Product) kWh/visitor night 130.2 113.2 87.5
Total Energy Consumption kWh 279250400 294855207 297481744

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021/2022 2022/2023 2023/2024
Water Consumption 1480570 1777985 1659120
Water Consumption Intensity (By Revenue) None None None
Water Withdrawal Intensity None None None

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024 2030
Electricity Usage Reduction Percentage Compared to Last Year % -60.34
Target Electricity Usage Reduction Percentage by 2030 Compared to 2021 percent 30

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2030
Target Water Consumption Reduction Percentage Compared to Last Year percent 20

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2021/2022 2022/2023 2023/2024
Packaging Materials Consumed tonnes 28.8 89 14.1

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2022/23 2023/24 2024
Gender pay ratio (female to male) 1.26
Number of Contractors people 1599 1985
Number of Employees Aged 30-50 people 3517 3460
Number of Employees Aged Above 50 people 5140 5588
Number of Employees Aged Below 30 people 926 1039
Number of Employees in Hong Kong and Mainland China people 8843 9278
Number of Employees in Singapore people 490 522
Number of Employees in Sydney people 250 287
Number of Female Employees people 4526 4781
Number of Full-time Employees people 7755 8342
Number of Full-time Employees (Female) people 3635 3694
Number of Full-time Employees (Male) people 3650 3633
Number of General Employees people 6967 7354
Number of Male Employees people 4317 4497
Number of Middle Management Employees people 1288 1312
Number of Middle Management Employees (Female) people 624 614
Number of Middle Management Employees (Male) people 664 698
Number of New Employees people 4319 3930
Number of New Employees (Above 50) people 1974 1961
Number of New Employees (Aged 30-50) people 1589 1143
Number of New Employees (Aged Below 30) people 806 826
Number of New Employees (Female) people 2397 2108
Number of New Employees (Male) people 1972 1822
Number of Part-time Employees people 1592 2045
Number of Part-time Employees (Female) people 891 1087
Number of Part-time Employees (Male) people 667 864
Number of Senior Management Employees people 570 612
Number of Senior Management Employees (Female) people 232 218
Number of Senior Management Employees (Male) people 338 394
Number of Temporary Workers people 1742 2063
Number of Temporary Workers (Female) people 965 1139
Number of Temporary Workers (Male) people 777 924
Number of Total Employees people 8825 9278
Percentage of Female Employees % 39.11

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2022/2023 2022/23 2023/2024 2023/24
Employees still Employed 12 Months after Return to Work people 48 62
Employees still Employed 12 Months after Return to Work (Female) people 19 30
Employees still Employed 12 Months after Return to Work (Male) people 29 32
Turnover Rate of Employees Aged 30-50 % 38.4 30.1
Turnover Rate of Employees Aged Above 50 % 40.1 31.4
Turnover Rate of Employees Aged Below 30 % 58.7 57.9
Turnover Rate of Employees in Hong Kong and Mainland China % 41.5 33.3
Turnover Rate of Employees in Singapore % 41 37.7
Turnover Rate of Employees in Sydney % 36 36.9
Turnover Rate of Female Employees % 43.2 34.9
Turnover Rate of Male Employees % 39.4 32.4
Turnover Rate of Total Employees % 41.5 33.3

Lost days due to work injury.

Standard Indicator Unit 2022/2023 2022/23 2023/2024 2023/24 2024 2030
Lost Days Due to Work-related Injuries days 5314 5437
Lost Days Due to Work-related Injuries (Overseas) days 829 2
Lost Working Days Due to Work-related Injuries (Contractor) days 515 1413
Rate of Work-related Injuries per 100 employees 2 2.5

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit
Number of People Receiving Training on Work Safety participants
Number of Safety knowledge lectures sessions

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022/23 2023/24 2025
Percentage of Employees Trained % 100
Percentage of Trained Contract Employees people 1292 1781
Percentage of Trained Female Employees people 4349 4866
Percentage of Trained General Employees people 5455 5849
Percentage of Trained Male Employees people 4179 4681
Percentage of Trained Middle Management people 1194 1272
Percentage of Trained Senior Management people 550 609

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2022/2023 2022/23 2023/24
Average Training Hours (Contract Employees) hour 4.1 5.1
Average Training Hours (Director and Above) hour 19.4 56.2
Average Training Hours (Female) hour 13.2 13.7
Average Training Hours (General Employees) hour 14.3 12.3
Average Training Hours (Male) hour 16.5 16.5
Average Training Hours (Middle Management) hour 27.3 31.2
Average Training Hours (Senior Management) hour 21.4 37.7
Total Training Hours hours 169880

Number of suppliers by geographical region.

Standard Indicator Unit 2022/2023 2023/2024
Number of Suppliers in Asia (Excluding China) suppliers 339 370
Number of Suppliers in Europe suppliers 13 4
Number of Suppliers in Hong Kong suppliers 166 213
Number of Suppliers in Mainland China suppliers 13 3
Number of Suppliers in Overseas suppliers 339 370
Proportion of Spending on Local Suppliers % 58 51

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Standard Indicator Unit
Number of Confirmed Incidents of Corruption

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2023
Number of Volunteers among Employees volunteers 46
Total Volunteer Service Hours hours 30000