Sustainability Report 2024

Year: 2024
Published: 2024-09-26
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021/2022 2022/2023 2023/2024 2030 Report Pages
GHG emissions intensity (location-based), Construction Sites (tonnes CO2e/m2) tonnes CO2e/m2 0.009 0.015 0.022 175
GHG emissions intensity (location-based), Head Office (tonnes CO2e/employee) tonnes CO2e/employee 0.53 0.73 0.71 175
GHG emissions intensity (location-based), Hotels (tonnes CO2e/visitor night) tonnes CO2e/visitor night 0.067 0.064 0.053 175
GHG emissions intensity (location-based), Property Management (tonnes CO2e/m2) tonnes CO2e/m2 0.022 0.021 0.022 175
GHG emissions intensity (market-based), Construction Sites (tonnes CO2e/m2) tonnes CO2e/m2 0.009 0.015 0.022 175
GHG emissions intensity (market-based), Head Office (tonnes CO2e/employee) tonnes CO2e/employee 0.53 0.73 0.71 175
GHG emissions intensity (market-based), Hotels (tonnes CO2e/visitor night) tonnes CO2e/visitor night 0.067 0.064 0.053 175
GHG emissions intensity (market-based), Property Management (tonnes CO2e/m2) tonnes CO2e/m2 0.022 0.021 0.022 175
Reduction in greenhouse gas emissions in 2030 compared to 2012 average reduction 30% 15

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021/2022 2022/2023 2023/2024 Report Pages
Hazardous Waste Disposal - Head Office (kg) kg 87 82.1 52.9 177
Hazardous Waste Disposal - Property Management (kg) kg 2178.1 1939.8 2325.2 177
Hazardous Waste Disposal - Sino Land (kg) kg 2265.1 2021.9 2378 177

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021/2022 2022/2023 2023/2024 2030 Report Pages
Increase in recycling rate of construction waste by 2030 50% 15
Non-Hazardous Waste Disposal - Construction Sites (tonnes) tonnes 25511.3 2391 1011.8 177
Non-Hazardous Waste Disposal - Head Office (tonnes) tonnes 12.5 18.7 15.6 177
Non-Hazardous Waste Disposal - Hotels (tonnes) tonnes 871.9 4404.6 4167.6 177
Non-Hazardous Waste Disposal - Property Management (tonnes) tonnes 48892.3 44524.3 65310.6 177
Non-Hazardous Waste Disposal - Sino Land (tonnes) tonnes 75288 51338.6 70505.5 177
Non-Hazardous Waste Intensity - Construction Sites (tonnes/m²) tonnes/m² 0.17 0.033 0.114 177
Non-Hazardous Waste Intensity - Head Office (tonnes/employee) tonnes/employee 0.01 0.02 0.02 177
Non-Hazardous Waste Intensity - Hotels (tonnes/visitor night) tonnes/visitor night 0.01 0.01 0.01 177
Non-Hazardous Waste Intensity - Property Management (tonnes/m²) tonnes/m² 0.01 0.01 0.01 177
Percentage of commercial waste diverted from landfill by 2030 50% 14

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2024 2030 Report Pages
Absolute Scope 1 and 2 GHG emissions reduction target (from FY2019 baseline) percent 46.2 240
GHG emission reduction from 2012 baseline % 60.34 -30 65
Greenhouse gas emission reduction from 2012 baseline by 2030 30% 14
Reduction in Scope 1 and 2 GHG emissions per square metre from 2018 baseline by 2030 53.1% 14
Scope 1 and 2 GHG emissions reduction per square metre from 2018 baseline % -53.1 65
Scope 3 GHG emissions reduction target from capital goods, fuel and energy-related activities, and waste generated in operations per square foot (from FY2022 baseline) percent 51.6 240
Scope 3 GHG emissions reduction target from leased assets per square foot (from FY2022 baseline) percent 51.6 240

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2022 2024 2030 2035 Report Pages
Commercial waste diverted from landfill % 50 66
Eliminate all single-use plastic items across core operations % -100 66
Elimination of all single-use plastic items by 2035 across core operations 100% 14
Reduction in consumption of individual single-use plastic items across all business lines from 2017 baseline % 77.1 80
Single-use plastic consumption reduction across all business lines from 2017 baseline by 2022 50% 14
Single-use plastic consumption reduction from 2017 baseline (all business lines) % -50 66

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021/2022 2022/2023 2023 2023/2024 2024 2030 Report Pages
Electricity consumption, Construction Sites kWh 2666659 2442292 261151 175
Electricity consumption, Head Office kWh 1260895 1617910 1447158 175
Electricity consumption, Hotels kWh 22083939 35516581 31317339 175
Electricity consumption, Property Management kWh 249318052 246834538 254821623 175
Electricity consumption, Sino Land kWh 275329545 286411321 287847270 175
Number of EV chargers installed at managed properties chargers 1800 76
Number of EV chargers installed in development portfolio chargers 650 76
Number of photovoltaic panels installed at properties under Group's management in Hong Kong as of 30 June 2024 panels 4000 77
Reduction in electricity consumption per square meter in 2030 compared to 2018 average reduction 30% 15
Renewable energy generated from 2012 level kWh >3788000 65
Renewable energy generation by 2023 kWh 6000000 15
Renewable energy generation from 2012 level kWh 6000000 65
Target number of EV charging stations by end of year charging stations 1900 76

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021/2022 2022/2023 2023/2024 2030 Report Pages
Reduction in water consumption per square meter in 2030 compared to 2018 average reduction 20% 15
Water Intensity - Construction Sites (m³/m²) m³/m² 0.33 0.21 2.63 177
Water Intensity - Hotels (m³/visitor night) m³/visitor night 1.4 1.2 1.1 177
Water Intensity - Property Management (m³/m²) m³/m² 0.2 0.3 0.2 177

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2024 2024-06-30 2030 Report Pages
Cumulative renewable energy generation above 2012 level (target for 2030) kWh 6000000 77
Electricity consumption reduction from 2012 baseline % 60.34 -30 65
Electricity consumption reduction from 2012 baseline by 2030 30% 14
Electricity intensity reduction from 2018 baseline % -30 66
Electricity intensity reduction from 2018 baseline by 2030 30% 14
Group's goal for renewable energy generation increase from 2012 level by 2030 kWh 8000000 67
Reduction in energy consumption per square meter in 2030 compared to 2012 average reduction 30% 15
Renewable energy generation from 2012 level by 2030 kWh 6000000 14
Renewable energy generation target by 2030 compared to 2012 kWh 8000000 15
Water consumption intensity reduction from 2018 baseline % 23.82 -20 66, 84
Water consumption intensity reduction from 2018 baseline by 2030 20% 14

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2030 Report Pages
Targeted reduction in water consumption intensity from 2018 baseline by 2030 % 20 84

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2022 Report Pages
Reduction in single-use plastic consumption in office operations by 2022 compared to 2017 average reduction 50% 15

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2024 2025 2030 Report Pages
Number of managed properties that implemented the Charter on External Lighting properties 98 76
Number of managed properties that obtained Energywi$e certification properties 174 76
Number of managed properties with EV chargers installed properties 21 76
Number of managed properties with non-essential lights turned off for Earth Hour properties 175 76
Obtain BEAM Plus Gold or above certification at 100% of wholly-owned new development projects by 2030 where applicable of wholly-owned new development projects 100% 16
於2025年前,新增100%全新建築項目取得綠建環評銀級或以上認證 100% 17

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021/2022 2022/2023 2022/23 2023 2023/2024 2023/24 2024 2030 Report Pages
Contract/Short-term Staff - Hong Kong and Mainland China people 1567 1951 181
Contract/Short-term Staff - Singapore people 32 34 181
Director Level - Female - Hong Kong and Mainland China people 9 7 182
Director Level - Female - Singapore people 4 4 182
Director Level - Female - Sydney people 2 2 182
Director Level - Male - Hong Kong and Mainland China people 18 25 182
Director Level - Male - Singapore people 5 5 182
Director Level - Male - Sydney people 4 4 182
Director Level employees - Hong Kong and Mainland China people 27 32 181
Director Level employees - Singapore people 9 9 181
Director Level employees - Sydney people 6 6 181
Diversity - Asian (Sydney) people 91 43 185
Diversity - Australian (Sydney) people 69 99 185
Diversity - European (Sydney) people 21 32 185
Diversity - North American (Sydney) people 1 1 185
Diversity - Others (Sydney) people 66 111 185
Diversity - South African (Sydney) people 2 1 185
Economic Value Retained (Difference between direct economic value generated and economic value distributed) HK$ Million 7649 5430 4255 173
Employee wages and benefits (Economic Value Distributed) HK$ Million 1573 1704 1794 173
Employees - Female (Hong Kong and Mainland China) people 4526 4781 180
Employees - Female (Singapore) people 211 223 180
Employees - Female (Sydney) people 129 152 180
Employees - Female Full-time (Hong Kong and Mainland China) people 3635 3694 180
Employees - Female Full-time (Singapore) people 193 223 180
Employees - Female Full-time (Sydney) people 83 98 180
Employees - Female Part-time (Hong Kong and Mainland China) people 891 1087 180
Employees - Female Part-time (Singapore) people 18 180
Employees - Female Part-time (Sydney) people 46 54 180
Employees - Male (Hong Kong and Mainland China) people 4317 4497 180
Employees - Male (Singapore) people 279 299 180
Employees - Male (Sydney) people 121 135 180
Employees - Male Full-time (Hong Kong and Mainland China) people 3650 3633 180
Employees - Male Full-time (Singapore) people 265 298 180
Employees - Male Full-time (Sydney) people 86 96 180
Employees - Male Part-time (Hong Kong and Mainland China) people 667 864 180
Employees - Male Part-time (Singapore) people 14 1 180
Employees - Male Part-time (Sydney) people 35 39 180
Employees - Permanent (Hong Kong and Mainland China) people 7101 7215 180
Employees - Permanent (Singapore) people 458 488 180
Employees - Permanent (Sydney) people 250 287 180
Employees - Permanent Female (Hong Kong and Mainland China) people 3561 3642 180
Employees - Permanent Female (Singapore) people 193 201 180
Employees - Permanent Female (Sydney) people 129 152 180
Employees - Permanent Male (Hong Kong and Mainland China) people 3540 3573 180
Employees - Permanent Male (Singapore) people 265 287 180
Employees - Permanent Male (Sydney) people 121 135 180
Employees - Temporary (Hong Kong and Mainland China) people 1742 2063 180
Employees - Temporary (Singapore) people 32 34 180
Employees - Temporary (Sydney) people - 180
Employees - Temporary Female (Hong Kong and Mainland China) people 965 1139 180
Employees - Temporary Female (Singapore) people 18 22 180
Employees - Temporary Female (Sydney) people - 180
Employees - Temporary Male (Hong Kong and Mainland China) people 777 924 180
Employees - Temporary Male (Singapore) people 14 12 180
Employees - Temporary Male (Sydney) people - 180
Employees 30-50 years old - Hong Kong and Mainland China people 3156 3090 181
Employees 30-50 years old - Singapore people 261 281 181
Employees 30-50 years old - Sydney people 100 89 181
Employees over 50 years old - Hong Kong and Mainland China people 4981 5407 181
Employees over 50 years old - Singapore people 110 128 181
Employees over 50 years old - Sydney people 49 53 181
Employees under 30 years old - Hong Kong and Mainland China people 706 781 181
Employees under 30 years old - Singapore people 119 113 181
Employees under 30 years old - Sydney people 101 145 181
Entry Level employees - Hong Kong and Mainland China people 5744 5779 181
Entry Level employees - Singapore people 138 129 181
Entry Level employees - Sydney people 202 223 181
Gender pay ratio (female to male) 1.126 95
Maintain gender pay ratio at 1:1 by 2030 1:1 16
Management Positions in Revenue-generating Functions - Female - Hong Kong and Mainland China people 93 85 182
Management Positions in Revenue-generating Functions - Female - Singapore people 27 6 182
Management Positions in Revenue-generating Functions - Female - Sydney people 12 9 182
Management Positions in Revenue-generating Functions - Male - Hong Kong and Mainland China people 108 103 182
Management Positions in Revenue-generating Functions - Male - Singapore people 8 10 182
Management Positions in Revenue-generating Functions - Male - Sydney people 10 5 182
Middle Level - Female - Hong Kong and Mainland China people 514 488 182
Middle Level - Female - Singapore people 102 111 182
Middle Level - Female - Sydney people 8 25 182
Middle Level - Male - Hong Kong and Mainland China people 509 502 182
Middle Level - Male - Singapore people 142 164 182
Middle Level - Male - Sydney people 13 22 182
Middle Level employees - Hong Kong and Mainland China people 1023 990 181
Middle Level employees - Singapore people 244 275 181
Middle Level employees - Sydney people 21 47 181
New hires by age group (30-50 years old) - 2022/2023 (45.2%) 1589 183
New hires by age group (30-50 years old) - 2023/2024 (33.0%) 1143 183
New hires by age group (over 50 years old) - 2022/2023 (38.4%) 1974 183
New hires by age group (over 50 years old) - 2023/2024 (35.1%) 1961 183
New hires by age group (under 30 years old) - 2022/2023 (87.0%) 806 183
New hires by age group (under 30 years old) - 2023/2024 (79.5%) 826 183
New hires by gender (female) - 2022/2023 (49.3%) 2397 183
New hires by gender (female) - 2023/2024 (40.9%) 2108 183
New hires by gender (male) - 2022/2023 (41.8%) 1972 183
New hires by gender (male) - 2023/2024 (36.9%) 1822 183
Number of Employees Entitled to Paternity or Maternity Leave - Female (Hong Kong and Mainland China) people 3446 3602 185
Number of Employees Entitled to Paternity or Maternity Leave - Female (Singapore) people 233 207 185
Number of Employees Entitled to Paternity or Maternity Leave - Female (Sydney) people 179 151 185
Number of Employees Entitled to Paternity or Maternity Leave - Male (Hong Kong and Mainland China) people 3321 3443 185
Number of Employees Entitled to Paternity or Maternity Leave - Male (Singapore) people 293 288 185
Number of Employees Entitled to Paternity or Maternity Leave - Male (Sydney) people 186 135 185
Number of Employees Returning to Work After Paternity or Maternity Leave, Female, Hong Kong and Mainland China people 43 36 186
Number of Employees Returning to Work After Paternity or Maternity Leave, Female, Singapore people 2 3 186
Number of Employees Returning to Work After Paternity or Maternity Leave, Female, Sydney people 2 186
Number of Employees Returning to Work After Paternity or Maternity Leave, Male, Hong Kong and Mainland China people 25 36 186
Number of Employees Returning to Work After Paternity or Maternity Leave, Male, Singapore people 2 4 186
Number of Employees Taking Paternity or Maternity Leave - Female (Hong Kong and Mainland China) people 47 36 185
Number of Employees Taking Paternity or Maternity Leave - Female (Singapore) people 2 3 185
Number of Employees Taking Paternity or Maternity Leave - Female (Sydney) people 2 2 185
Number of Employees Taking Paternity or Maternity Leave - Male (Hong Kong and Mainland China) people 25 36 185
Number of Employees Taking Paternity or Maternity Leave - Male (Singapore) people 2 4 185
Number of employees (Hong Kong Volunteer Award) employees 1000 161
Number of female employees receiving regular performance reviews people (100%) 4866 5156 189
Number of working days (Hong Kong, contractors and subcontractors on construction sites) days 111251 55399 188
Operating cost (Economic Value Distributed) HK$ Million 399 386 348 173
Percentage of females in management positions % 39.11 95
STEM-related Positions - Female - Hong Kong and Mainland China people 25 33 182
STEM-related Positions - Female - Singapore people 2 182
STEM-related Positions - Male - Hong Kong and Mainland China people 127 149 182
STEM-related Positions - Male - Singapore people 2 2 182
STEM-related Positions - Male - Sydney people 3 4 182
Senior Level - Female - Hong Kong and Mainland China people 199 211 182
Senior Level - Female - Singapore people 25 27 182
Senior Level - Female - Sydney people 10 5 182
Senior Level - Male - Hong Kong and Mainland China people 283 315 182
Senior Level - Male - Singapore people 42 48 182
Senior Level - Male - Sydney people 11 6 182
Senior Level employees - Hong Kong and Mainland China people 482 526 181
Senior Level employees - Singapore people 67 75 181
Senior Level employees - Sydney people 21 11 181
Thousand hours worked (Hong Kong and Mainland China) thousand hours 19646 17945 187
Thousand hours worked (Singapore) thousand hours 1048 1091 187
Thousand hours worked (Sydney) thousand hours 164 31 187
Total number of new hires - Hong Kong and Mainland China people 3884 3547 183
Total number of new hires - Singapore people 267 222 183
Total number of new hires - Sydney people 218 161 183
於2030年前,性別薪酬比例保持在1:1 1:1 17

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2022/23 2023/24 Report Pages
Number of Employees Still Employed for 12 Months After Returning to Work (After Paternity or Maternity Leave), Female, Hong Kong and Mainland China people 17 27 186
Number of Employees Still Employed for 12 Months After Returning to Work (After Paternity or Maternity Leave), Female, Singapore people 2 3 186
Number of Employees Still Employed for 12 Months After Returning to Work (After Paternity or Maternity Leave), Male, Hong Kong and Mainland China people 27 28 186
Number of Employees Still Employed for 12 Months After Returning to Work (After Paternity or Maternity Leave), Male, Singapore people 2 4 186
Number of Employees Who Returned to Work After Taking Paternity or Maternity Leave in Prior Reporting Period, Female, Hong Kong and Mainland China people 35 45 186
Number of Employees Who Returned to Work After Taking Paternity or Maternity Leave in Prior Reporting Period, Female, Singapore people 2 3 186
Number of Employees Who Returned to Work After Taking Paternity or Maternity Leave in Prior Reporting Period, Male, Hong Kong and Mainland China people 39 28 186
Number of Employees Who Returned to Work After Taking Paternity or Maternity Leave in Prior Reporting Period, Male, Singapore people 2 4 186
Number of voluntary turnover - Hong Kong and Mainland China people 2831 2618 183
Number of voluntary turnover - Singapore people 186 136 183
Number of voluntary turnover - Sydney people 81 89 183
Overall new hires rate - Hong Kong and Mainland China 43.9% 38.2% 183
Overall new hires rate - Singapore 54.5% 42.5% 183
Overall new hires rate - Sydney 87.2% 56.1% 183
Overall turnover rate - Hong Kong and Mainland China 41.5% 33.3% 183
Overall turnover rate - Singapore 41.0% 37.7% 183
Overall turnover rate - Sydney 36.0% 36.9% 183
Rate of open positions filled by internal candidates - Hong Kong and Mainland China 7.4% 7.8% 183
Rate of open positions filled by internal candidates - Singapore 3.0% 18.0% 183
Rate of open positions filled by internal candidates - Sydney 4.1% 51.6% 183
Retention Rate by Gender - Female (Hong Kong and Mainland China) 48.6% 60.0% 187
Retention Rate by Gender - Female (Singapore) 100% 100% 187
Retention Rate by Gender - Female (Sydney) 187
Retention Rate by Gender - Male (Hong Kong and Mainland China) 69.2% 100% 187
Retention Rate by Gender - Male (Singapore) 100% 100% 187
Retention Rate by Gender - Male (Sydney) 187
Total number of employee turnover - Hong Kong and Mainland China people 3666 3094 183
Total number of employee turnover - Singapore people 201 197 183
Total number of employee turnover - Sydney people 90 106 183

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2022/2023 2022/23 2023 2023/2024 2023/24 Report Pages
Accident rate (equivalent to defined lost-time injury rate) of construction industry in Hong Kong per 1000 employees 27.6 191
High-consequence work-related injury rate (per 100 employees) (Hong Kong and Mainland China) 0.01 187
Injury rate (per 100 employees) (Hong Kong and Mainland China) 1.85 1.7 187
Injury rate (per 100 employees) (Singapore) 3.47 5.56 187
Injury rate (per 100 employees) (Sydney) 1.6 1.39 187
Number of high-consequence work-related injuries (excluding fatalities) (Hong Kong and Mainland China) accidents 1 187
Number of reported accidents due to work-related injury (Hong Kong and Mainland China) accidents 164 158 187
Number of reported accidents due to work-related injury (Hong Kong, contractors and subcontractors on construction sites) accidents 7 5 188
Number of reported accidents due to work-related injury (Singapore) accidents 17 29 187
Number of reported accidents due to work-related injury (Sydney) accidents 4 4 187

Lost days due to work injury.

Indicator Unit 2022/2023 2022/23 2023/2024 2023/24 2024 2030 Report Pages
Lost-time injury rate (LTIR) per 100 employees per 100 employees 2 95
Maintain a lost-time injury rate (LTIR) at or below 2.5 per 100 employees by 2030 per 100 employees 2.5 16
Number of lost days (Hong Kong and Mainland China) days 5314 5437 187
Number of lost days (Singapore) days 40 42 187
Number of lost days (Sydney) days 829 2 187
Number of lost days due to work-related injuries (Hong Kong, contractors and subcontractors on construction sites) days 515 1413 188
於2030年前,保持工傷引致損失工時比率在每100名員工2.5或以下 每100名員工 2.5 17

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2022/23 2023/24 Report Pages
Return to Work Rate, Female, Hong Kong and Mainland China 91% 100% 186
Return to Work Rate, Female, Singapore 100% 100% 186
Return to Work Rate, Female, Sydney 0% 100% 186
Return to Work Rate, Male, Hong Kong and Mainland China 100% 100% 186
Return to Work Rate, Male, Singapore 100% 100% 186
Return to Work Rate, Male, Sydney 186

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2022/2023 2022/23 2023/2024 2023/24 2025 Report Pages
100% of employees to receive ESG training by 2025 of employees 100% 16
Number of contract/short-term staff trained people 1292 1781 188
Number of director level staff trained people 37 36 188
Number of entry level employees receiving regular performance reviews people (100%) 6084 6131 189
Number of entry level staff trained people 5455 5849 188
Number of female staff trained people 4349 4866 188
Number of male employees receiving regular performance reviews people (100%) 4717 4931 189
Number of male staff trained people 4179 4681 188
Number of middle level employees receiving regular performance reviews people (100%) 1288 1312 189
Number of middle level staff trained people 1194 1272 188
Number of senior level employees receiving regular performance reviews people (100%) 570 612 189
Number of senior level staff trained people 550 609 188
Number of staff trained on human rights policies or procedures people (14.9%), people (19.1%) 1427 1924 189
於2025年前,100%員工接受環境、社會及管治相關培訓 100% 17

The average training hours completed per employee by gender and employee category.

Indicator Unit 2022/2023 2022/23 2023/2024 2023/24 2024 2025 2030 Report Pages
Average training hours per contract/short-term staff hour 4.1 5.1 188
Average training hours per director level employee hour 19.4 56.2 188
Average training hours per employee on human rights policies or procedures hour 0.21 0.84 189
Average training hours per entry level employee hour 14.3 12.3 188
Average training hours per female employee hour 13.2 13.7 188
Average training hours per male employee hour 16.5 16.5 188
Average training hours per middle level employee hour 27.3 31.2 188
Average training hours per senior level employee hour 21.4 37.7 188
Increase in training hours from 2019 level % 60.3 95
Number of contract/short-term staff receiving regular performance reviews people (100%) 1599 1985 189
Number of director level employees receiving regular performance reviews people (100%) 42 47 189
Target increase in total employee training hours by 2025 (compared to 2019) % 50 102
Target increase in total employee training hours by 2030 (compared to 2019) % 100 102
Total training hours for contract/short-term staff hour 6626 10102 188
Total training hours for director level staff hour 816 2644 188
Total training hours for entry level staff hour 86974 75301 188
Total training hours for female staff hour 64088 70577 188
Total training hours for male staff hour 77689 81531 188
Total training hours for middle level staff hour 35166 40978 188
Total training hours for senior level staff hour 12196 23084 188
Total training hours on human rights policies or procedures hour 2034 8455 189
於2030年前,員工服務時數較2020年增加15% 15% 17

Number of suppliers by geographical region.

Indicator Unit 2022/2023 2023/2024 2024 Report Pages
Number of countries and regions represented at International Exhibition of Inventions Geneva 40 290
Number of significant suppliers in Tier-1 10 10 190
Number of suppliers in Asia except Hong Kong, Mainland China and Taiwan (and rate) (37.2%), (39.5%) 339 370 190
Number of suppliers in Europe and North America (and rate) (0.4%), (1.5%) 13 4 190
Number of suppliers in Hong Kong (and rate) (19.3%), (21.4%) 166 213 190
Number of suppliers in Mainland China and Taiwan (and rate) (0.3%), (1.5%) 13 3 190
Number of suppliers in Oceania (and rate) (37.9%), (40.0%) 325 398 190
Number of suppliers in Other Regions (and rate) (0.2%), (0.7%) 2 7 190
Rate of total spending on significant suppliers in Tier-1 58% 51% 190

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2022/2023 2023/2024 2025 2030 Report Pages
Number of significant suppliers assessed 9 3 190
Percentage of approved suppliers adhering to Sustainable Procurement Policy by 2025 100% 14
Percentage of approved suppliers obtaining recognised ISO/ESG/EHS standards by 2030 50% 14
Percentage of suppliers certified by 2025 (Sustainable Procurement Policy) 100% 15
Percentage of suppliers certified with ISO/ESG/EHS by 2030 50% 15

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2025 2030 Report Pages
Percentage of seafood procured from sustainable sources by 2025 60% 15
Percentage of seafood procured from sustainable sources by 2030 100% 15
Percentage of seafood purchased from sustainable sources at Group's hotels by 2025 60% 14
Percentage of seafood served at Group's hotels from sustainable sources by 2030 100% 14
Seafood from sustainable sources at Group's hotels % 60 100 66

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021/2022 2022/2023 2023/2024 Report Pages
Share of results of associates and joint ventures (Direct Economic Value Generated) HK$ Million 424 1288 1041 173

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2021/2022 2022/2023 2023/2024 Report Pages
Payment to providers of capital (Economic Value Distributed) HK$ Million 6277 4492 4837 173

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2025 Report Pages
By 2025, improve the wellbeing of 5000 less-resourced families families 5000 16
By 2025, support 150 primary schools and enhance the school environment by providing wellness education primary schools 150 16
於2025年前,透過提供心靈健康教育,支援150間小學改善學校環境 間小學 150 17

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021/2022 2022/2023 2023 2023/2024 2024 2030 Report Pages
By 2030, increase volunteer service hours by 15% from the 2020 level increase from 2020 level 15% 16
Community investment (i.e., charitable donations and sponsorship) (Economic Value Distributed) HK$ Million 18 17 12 173
Finance income (Direct Economic Value Generated) HK$ Million 337 1391 2340 173
Hong Kong profits tax paid (Economic Value Distributed) HK$ Million 338 2483 825 173
Number of visitors to Science Fair Exhibition and Award Presentation Ceremony 30000 290
Number of volunteers receiving Volunteer Incentive Scheme awards 46 161
Revenue (Direct Economic Value Generated) HK$ Million 15554 11881 8765 173
Taxation in other jurisdictions paid (Economic Value Distributed) HK$ Million 61 48 75 173
Total Direct Economic Value Generated HK$ Million 16315 14560 12146 173
Total Economic Value Distributed HK$ Million 8666 9130 7891 173
Total volunteer hours (Hong Kong Volunteer Award) hours 30000 161

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021/2022 2022/2023 2023/2024
Total GHG Emissions Intensity (By Area) tonnes CO2e/m2 0.009 0.015 0.022
Total GHG Emissions Intensity (By Employee) tonnes CO2e/employee 0.53 0.73 0.71

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021/2022 2022/2023 2023/2024
Hazardous Waste (Office) kg 87 82.1 52.9
Hazardous Waste Disposed kg 2265.1 2021.9 2378

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021/2022 2022/2023 2023/2024 2030
Diversion Rate of Non-Hazardous Waste % 50
Non-Hazardous Waste (Construction Waste) tonnes 25511.3 2391 1011.8
Non-Hazardous Waste (Domestic Waste) tonnes 871.9 4404.6 4167.6
Non-Hazardous Waste (Office Waste) tonnes 12.5 18.7 15.6
Non-Hazardous Waste Disposed tonnes 75288 51338.6 70505.5
Recycling Rate of Non-Hazardous Waste % 50
Total Non-Hazardous Waste Intensity (By Area) tonnes/m² 0.17 0.033 0.01
Total Non-Hazardous Waste Intensity (By Employee) tonnes/employee 0.01 0.02 0.02
Total Non-Hazardous Waste Intensity (By Unit Product) tonnes/visitor night 0.01 0.01 0.01

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2030
Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2018 percent 53.1
Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2019 percent 46.2
Target Scope 3 Emissions Reduction Percentage Compared to Last Year percent 51.6

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022 2024 2035
Plastic Waste Reduction Percentage Compared to Last Year % -50 77.1 -100

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021/2022 2022/2023 2023 2023/2024 2024 2030
Grid Electricity Consumption kWh 275329545 286411321 287847270
Percentage of Renewable Energy Consumption % 0.42 0.42 0.42
Purchased Electricity kWh 275329545 286411321 287847270
Renewable Energy Consumption kWh 6000000 3788000 6000000
Total Energy Consumption GJ 1070933 1070933 1070933
Total Indirect Energy Consumption kWh 275329545 286411321 287847270

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021/2022 2022/2023 2023/2024
Total Water Withdrawal thousand m³
Water Withdrawal Intensity m³/visitor night 0.33 1.2 2.63

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024
Electricity Usage Reduction Percentage Compared to Last Year % 60.34

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2030
Target Water Consumption Reduction Percentage Compared to Last Year % 20

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2022
Packaging Material Consumption (Plastic) percent reduction compared to 2017 average 50

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2022/23 2022/24
Number of Contractors people 1599 1985
Number of Employees Aged 30-50 people 3517 3460
Number of Employees Aged Above 50 people 5140 5588
Number of Employees Aged Below 30 people 926 1039
Number of Employees in Hong Kong and Mainland China people 7101 7215
Number of Employees in Singapore people 458 488
Number of Employees in Sydney people 250 287
Number of Female Employees people 4526 4781
Number of Full-time Employees people 5743 7042
Number of Male Employees people 4317 4497
Number of New Employees people 4369 3930
Number of New Employees (Above 50) people 1974 1961
Number of New Employees (Aged 30-50) people 1589 1143
Number of New Employees (Aged Below 30) people 806 826
Number of New Employees (Female) people 2397 2108
Number of New Employees (Male) people 1972 1822
Number of Part-time Employees people 1927 1245
Number of Temporary Workers people 1742 2063
Number of Total Employees people 7101 7215

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2022/23 2023/24
Employees still Employed 12 Months after Return to Work people 48 62
Employees still Employed 12 Months after Return to Work (Female) people 19 30
Employees still Employed 12 Months after Return to Work (Male) people 29 32
Percentage of Employees still Employed 12 Months after Return to Work (Female) % 51.4 60
Percentage of Employees still Employed 12 Months after Return to Work (Male) % 69.2 100
Turnover Rate of Employees in Hong Kong and Mainland China % 41.5 33.3
Turnover Rate of Employees in Singapore % 41 37.7
Turnover Rate of Employees in Sydney % 36 36.9

Lost days due to work injury.

Standard Indicator Unit 2022/2023 2022/23 2023/2024 2023/24 2024 2030
Lost Days Due to Work-related Injuries days 5314 5437
Lost Days Due to Work-related Injuries (Hong Kong) days 515 1413
Lost Days Due to Work-related Injuries (Overseas) days 869 44
Lost Time Injury Frequency Rate (LTIFR/LTIR) per 100 employees 2 2.5

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022/23 2023/24 2025
Percentage of Employees Trained percent 100
Percentage of Trained Contract Employees people 1292 1781
Percentage of Trained Female Employees people 4349 4866
Percentage of Trained General Employees people 5455 5849
Percentage of Trained Male Employees people 4179 4681
Percentage of Trained Middle Management people 1194 1272
Percentage of Trained Senior Management people 550 609

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2022/2023 2023/2024 2024 2025 2030
Average Training Hours (Contract Employees) hour 4.1 5.1
Average Training Hours (Director and Above) hour 19.4 56.2
Average Training Hours (Female) hour 13.2 13.7
Average Training Hours (General Employees) hour 14.3 12.3
Average Training Hours (Male) hour 16.5 16.5
Average Training Hours (Middle Management) hour 27.3 31.2
Average Training Hours (Senior Management) hour 21.4 37.7
Average Training Hours per Employee % 0.21 0.84 60.3 50 100
Total Training Hours hour 12196 23084
Training Hours of ESG hour 2034 8455

Number of suppliers by geographical region.

Standard Indicator Unit 2022/2023 2023/2024
Number of Suppliers in Asia (Excluding China) 339 370
Number of Suppliers in Australia 325 398
Number of Suppliers in Europe 13 4
Number of Suppliers in Hong Kong 166 213
Number of Suppliers in Mainland China 13 3
Number of Total Suppliers 858 995

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2022/2023 2023/2024
Number of Suppliers Signing Social Responsibility Code 9 3

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021/2022 2022/2023 2023 2023/2024
Total Social Investment HK$ Million 18 17 12
Total Volunteer Service Hours hours 30000