ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Air emissions - NOx emissions (Hotel 2022) | kg | 15.76 | 82 | |
| Air emissions - NOx emissions (Hotel 2023) | kg | 10.74 | 82 | |
| Air emissions - NOx emissions (Total 2022) | kg | 15.76 | 82 | |
| Air emissions - NOx emissions (Total 2023) | kg | 10.74 | 82 | |
| Air emissions - PM emissions (Hotel 2022) | kg | 5.14 | 82 | |
| Air emissions - PM emissions (Hotel 2023) | kg | 3.38 | 82 | |
| Air emissions - PM emissions (Total 2022) | kg | 5.14 | 82 | |
| Air emissions - PM emissions (Total 2023) | kg | 3.38 | 82 | |
| Air emissions - SO2 emissions (Hotel 2022) | kg | 3.3 | 82 | |
| Air emissions - SO2 emissions (Hotel 2023) | kg | 2.3 | 82 | |
| Air emissions - SO2 emissions (Total 2022) | kg | 3.3 | 82 | |
| Air emissions - SO2 emissions (Total 2023) | kg | 2.3 | 82 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Total GHG emissions (Carpark 2022) | tCO2e | 279.1 | 82 | |
| Total GHG emissions (Carpark 2023) | tCO2e | 312.22 | 82 | |
| Total GHG emissions (Gaming 2023) | tCO2e | 1875.1 | 82 | |
| Total GHG emissions (Hotel 2022) | tCO2e | 25249.87 | 82 | |
| Total GHG emissions (Hotel 2023) | tCO2e | 37540.69 | 82 | |
| Total GHG emissions (Office 2022) | tCO2e | 458.4 | 82 | |
| Total GHG emissions (Office 2023) | tCO2e | 536.1 | 82 | |
| Total GHG emissions (Property Development 2022) | tCO2e | 8083.52 | 82 | |
| Total GHG emissions (Property Development 2023) | tCO2e | 5245.8 | 82 | |
| Total GHG emissions (Total 2022) | tCO2e | 34366.49 | 82 | |
| Total GHG emissions (Total 2023) | tCO2e | 45988.27 | 82 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | FY2022 | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Hazardous Waste Produced (Gaming) | tonnes | 1 | 0.8 | 25 | ||||
| Hazardous Waste Produced (Hotel) | tonnes | 0.7 | 0.7 | 9.1 | 25 | |||
| Hazardous Waste Produced (Property Development) | tonnes | 215.2 | 22.4 | 4.6 | 25 | |||
| Hazardous waste - Carpark 2022 | tonnes | 0.00041 | 82 | |||||
| Hazardous waste - Carpark 2023 | tonnes | 0.00011 | 82 | |||||
| Hazardous waste - Hotel 2022 | tonnes | 8.5 | 82 | |||||
| Hazardous waste - Hotel 2023 | tonnes | 5 | 82 | |||||
| Hazardous waste - Property Development 2022 | tonnes | 4.33249 | 82 | |||||
| Hazardous waste - Property Development 2023 | tonnes | 4.8 | 82 | |||||
| Hazardous waste - Total 2022 | tonnes | 4.8 | 82 | |||||
| Hazardous waste - Total 2023 | tonnes | 4.8 | 82 | |||||
| Hazardous waste - Total 2024 | tonnes | 2.97713 | 82 | |||||
| Total Hazardous Waste Produced | tonnes | 215.9 | 24.1 | 14.5 | 25 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | FY2022 | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Non-hazardous Waste Produced (Car park) | tonnes | 0.5 | 1.3 | 25 | ||||
| Non-hazardous Waste Produced (Gaming) | tonnes | 152.9 | 220 | 172 | 25 | |||
| Non-hazardous Waste Produced (Hotel) | tonnes | 759.1 | 2145.1 | 2803.6 | 25 | |||
| Non-hazardous Waste Produced (Office) | tonnes | 8 | 5.6 | 14.1 | 25 | |||
| Non-hazardous Waste Produced (Property Development) | tonnes | 23851 | 21631 | 18829.4 | 25 | |||
| Non-hazardous waste - Carpark 2023 | tonnes | 1.5 | 82 | |||||
| Non-hazardous waste - Gaming 2023 | tonnes | 152 | 82 | |||||
| Non-hazardous waste - Hotel 2022 | tonnes | 759.78 | 82 | |||||
| Non-hazardous waste - Hotel 2023 | tonnes | 2145.1 | 82 | |||||
| Non-hazardous waste - Office 2022 | tonnes | 8 | 82 | |||||
| Non-hazardous waste - Office 2023 | tonnes | 5.4 | 82 | |||||
| Non-hazardous waste - Property Development 2022 | tonnes | 2801.55 | 82 | |||||
| Non-hazardous waste - Property Development 2023 | tonnes | 21840.13 | 82 | |||||
| Non-hazardous waste - Total 2022 | tonnes | 2801.55 | 82 | |||||
| Non-hazardous waste - Total 2023 | tonnes | 24791.05 | 82 | |||||
| Non-hazardous waste - Total 2024 | tonnes | 21876.8 | 82 | |||||
| Non-hazardous waste recycled or reused - Gaming 2023 | tonnes | 14.9 | 82 | |||||
| Non-hazardous waste recycled or reused - Hotel 2022 | tonnes | 25.45 | 82 | |||||
| Non-hazardous waste recycled or reused - Hotel 2023 | tonnes | 1089.91 | 82 | |||||
| Non-hazardous waste recycled or reused - Office 2022 | tonnes | 2.8 | 82 | |||||
| Non-hazardous waste recycled or reused - Office 2023 | tonnes | 4.1 | 82 | |||||
| Non-hazardous waste recycled or reused - Property Development 2022 | tonnes | 17950.53 | 82 | |||||
| Non-hazardous waste recycled or reused - Property Development 2023 | tonnes | 13121.79 | 82 | |||||
| Non-hazardous waste recycled or reused - Total 2022 | tonnes | 17950.53 | 82 | |||||
| Non-hazardous waste recycled or reused - Total 2023 | tonnes | 18940.8 | 82 | |||||
| Non-hazardous waste recycled or reused - Total 2024 | tonnes | 8954.62 | 82 | |||||
| Total Non-hazardous Waste Produced | tonnes | 24771.5 | 24003 | 21819.1 | 25 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Total energy consumption (Carpark 2022) | MWh | 4895 | 82 | |
| Total energy consumption (Carpark 2023) | MWh | 2999.5 | 82 | |
| Total energy consumption (Gaming 2023) | MWh | 52351.5 | 82 | |
| Total energy consumption (Hotel 2022) | MWh | 44056.8 | 82 | |
| Total energy consumption (Hotel 2023) | MWh | 78162 | 82 | |
| Total energy consumption (Office 2022) | MWh | 859.8 | 82 | |
| Total energy consumption (Office 2023) | MWh | 849 | 82 | |
| Total energy consumption (Property Development 2022) | MWh | 19836 | 82 | |
| Total energy consumption (Property Development 2023) | MWh | 71340 | 82 | |
| Total energy consumption (Total 2022) | MWh | 70700 | 82 | |
| Total energy consumption (Total 2023) | MWh | 119044.61 | 82 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Total water consumption (Carpark 2022) | cubic meter | 5318 | 82 | ||
| Total water consumption (Carpark 2023) | cubic meter | 5318 | 82 | ||
| Total water consumption (Gaming 2023) | cubic meter | 20180 | 82 | ||
| Total water consumption (Hotel 2022) | cubic meter | 314147.61 | 82 | ||
| Total water consumption (Hotel 2023) | cubic meter | 626018 | 82 | ||
| Total water consumption (Office 2022) | cubic meter | 20180 | 82 | ||
| Total water consumption (Office 2023) | cubic meter | 21049 | 82 | ||
| Total water consumption (Property Development 2022) | cubic meter | 93125.35 | 82 | ||
| Total water consumption (Property Development 2023) | cubic meter | 91025.35 | 82 | ||
| Total water consumption (Total 2022) | cubic meter | 358292.96 | 82 | ||
| Total water consumption (Total 2023) | cubic meter | 750341.84 | 82 | ||
| Total water consumption (Total 2024) | cubic meter | 1101173.19 | 82 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| General staff percentage (Carpark) | % | 10.76 | 26.43 | 99.13 | 87 |
| General staff percentage (Hotel) | % | 82.1 | 78.9 | 87.61 | 87 |
| General staff percentage (Office) | % | 42.7 | 87.1 | 81.6 | 87 |
| General staff percentage (Total) | % | 66.6 | 46.84 | 45.93 | 87 |
| Middle management percentage (Carpark) | % | 66.67 | 100 | 24 | 87 |
| Middle management percentage (Hotel) | % | 78.9 | 73.6 | 73.61 | 87 |
| Middle management percentage (Office) | % | 28.6 | 32.67 | 35.6 | 87 |
| Middle management percentage (Total) | % | 63.5 | 61.1 | 71.24 | 87 |
| New employees - Carpark | Number | 93 | 118 | 101 | 85 |
| New employees - Gaming | Number | 140 | 99 | 127 | 85 |
| New employees - Hotel | Number | 234 | 354 | 874 | 85 |
| New employees - Office | Number | 127 | 129 | 153 | 85 |
| New employees - Total | Number | 739 | 1203 | 85 | |
| New employees by age group - 30 or below | Number | 191 | 243 | 527 | 85 |
| New employees by age group - 31-40 | Number | 146 | 196 | 292 | 85 |
| New employees by age group - 41-50 | Number | 70 | 86 | 170 | 85 |
| New employees by age group - 51 or above | Number | 25 | 24 | 44 | 85 |
| New employees by gender - Female | Number | 425 | 390 | 573 | 85 |
| New employees by gender - Male | Number | 314 | 399 | 630 | 85 |
| New employees by region - Australia | Number | 37 | 50 | 110 | 85 |
| New employees by region - Austria | Number | 25 | 85 | ||
| New employees by region - Czech Republic | Number | 8 | 10 | 122 | 85 |
| New employees by region - Germany | Number | 2 | 28 | 85 | |
| New employees by region - Hong Kong | Number | 55 | 175 | 209 | 85 |
| New employees by region - Mainland China | Number | 9 | 7 | 113 | 85 |
| New employees by region - Malaysia | Number | 8 | 3 | 10 | 85 |
| New employees by region - Singapore | Number | 1 | 2 | 14 | 85 |
| New employees by region - UK | Number | 23 | 17 | 103 | 85 |
| Senior management percentage (Carpark) | % | 17.45 | 11.43 | 10 | 87 |
| Senior management percentage (Hotel) | % | 82.5 | 72.7 | 84.11 | 87 |
| Senior management percentage (Office) | % | 30.5 | 51.65 | 51.1 | 87 |
| Senior management percentage (Total) | % | 60.07 | 67.09 | 61.19 | 87 |
| Total Workforce - By age group - 30 or below - Total | Number | 613 | 873 | 84 | |
| Total Workforce - By age group - 31-40 - Total | Number | 881 | 980 | 84 | |
| Total Workforce - By age group - 41-50 - Total | Number | 518 | 861 | 84 | |
| Total Workforce - By age group - 51 or above - Total | Number | 533 | 861 | 84 | |
| Total Workforce - By employee category - General staff - Female - Total | Number | 1092 | 1355 | 84 | |
| Total Workforce - By employee category - General staff - Male - Total | Number | 1299 | 1466 | 84 | |
| Total Workforce - By employee category - Middle management - Female - Total | Number | 145 | 239 | 84 | |
| Total Workforce - By employee category - Middle management - Male - Total | Number | 214 | 366 | 84 | |
| Total Workforce - By employee category - Senior management - Female - Total | Number | 58 | 72 | 84 | |
| Total Workforce - By employee category - Senior management - Male - Total | Number | 78 | 113 | 84 | |
| Total Workforce - By employee type - Full-time - Total | Number | 2092 | 2627 | 3166 | 84 |
| Total Workforce - By employee type - Part-time - Total | Number | 126 | 345 | 445 | 84 |
| Total Workforce - By region - Australia - Total | Number | 487 | 480 | 84 | |
| Total Workforce - By region - Czech Republic - Total | Number | 486 | 566 | 84 | |
| Total Workforce - By region - Germany - Total | Number | 12 | 12 | 84 | |
| Total Workforce - By region - Hong Kong - Total | Number | 716 | 737 | 84 | |
| Total Workforce - By region - Mainland China - Total | Number | 753 | 861 | 84 | |
| Total Workforce - By region - Malaysia - Total | Number | 80 | 80 | 84 | |
| Total Workforce - By region - Malta - Total | Number | 12 | 12 | 84 | |
| Total Workforce - By region - Singapore - Total | Number | 74 | 79 | 84 | |
| Total Workforce - By region - UK - Total | Number | 49 | 49 | 84 | |
| Total Workforce - Carpark | Number | 310 | 366 | 343 | 84 |
| Total Workforce - Female - Total | Number | 1027 | 1360 | 1866 | 84 |
| Total Workforce - Gaming | Number | 441 | 459 | 414 | 84 |
| Total Workforce - Hotel | Number | 1142 | 1782 | 2441 | 84 |
| Total Workforce - Male - Total | Number | 1452 | 1945 | 84 | |
| Total Workforce - Office | Number | 325 | 345 | 413 | 84 |
| Total Workforce - Total | Number | 2218 | 2972 | 3811 | 84 |
| Total number of employees within the scope of ESG reporting | 3611 | 88 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate - Carpark | Percentage (%) | 49 | 42.1 | 32.1 | 85 |
| Employee turnover rate - Gaming | Percentage (%) | 17 | 24.8 | 21.5 | 85 |
| Employee turnover rate - Hotel | Percentage (%) | 36.3 | 24.7 | 28.8 | 85 |
| Employee turnover rate - Office | Percentage (%) | 23.6 | 21.5 | 23.6 | 85 |
| Employee turnover rate - Total | Percentage (%) | 31 | 27 | 25.6 | 85 |
| Employee turnover rate by age group - 30 or below | Percentage (%) | 58.2 | 56.8 | 37.6 | 85 |
| Employee turnover rate by age group - 31-40 | Percentage (%) | 33.6 | 29.3 | 26 | 85 |
| Employee turnover rate by age group - 41-50 | Percentage (%) | 20.5 | 21.2 | 20.9 | 85 |
| Employee turnover rate by age group - 51 or above | Percentage (%) | 10.7 | 22 | 18.5 | 85 |
| Employee turnover rate by gender - Female | Percentage (%) | 18.6 | 25 | 25.8 | 85 |
| Employee turnover rate by gender - Male | Percentage (%) | 23.4 | 21.4 | 25.5 | 85 |
| Employee turnover rate by region - Australia | Percentage (%) | 25.3 | 30.8 | 35 | 85 |
| Employee turnover rate by region - Austria | Percentage (%) | 4.2 | 85 | ||
| Employee turnover rate by region - Czech Republic | Percentage (%) | 8.1 | 16.3 | 22.7 | 85 |
| Employee turnover rate by region - Germany | Percentage (%) | 41.2 | 85 | ||
| Employee turnover rate by region - Hong Kong | Percentage (%) | 38.6 | 35.7 | 21.9 | 85 |
| Employee turnover rate by region - Mainland China | Percentage (%) | 20 | 11.5 | 23 | 85 |
| Employee turnover rate by region - Malaysia | Percentage (%) | 21.6 | 15.6 | 14.6 | 85 |
| Employee turnover rate by region - Malta | Percentage (%) | 16.7 | 85 | ||
| Employee turnover rate by region - Singapore | Percentage (%) | 9.1 | 27.5 | 37.8 | 85 |
| Employee turnover rate by region - UK | Percentage (%) | 27.5 | 37.8 | 33.3 | 85 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Work-related injuries (Total) | Number | 26 | 30 | 35 | 86 |
| Work-related injuries rate (Total) | Percentage [%] | 1.17 | 1.01 | 0.28 | 86 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Lost days due to work-related injury (Total) | Days | 1751 | 615 | 538.5 | 86 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Percentage of employee receiving regular appraisal (Carpark) | % | 10.7 | 9.81 | 8.6 | 87 |
| Percentage of employee receiving regular appraisal (Hotel) | % | 96.4 | 90.9 | 79.84 | 87 |
| Percentage of employee receiving regular appraisal (Office) | % | 88.58 | 88.28 | 79.5 | 87 |
| Percentage of employee receiving regular appraisal (Total) | % | 81.4 | 69.07 | 87 | |
| Percentage of employees who received trainings (Female, Total) | Percentage [%] | 75.8 | 82.05 | 86 | |
| Percentage of employees who received trainings (Male, Total) | Percentage [%] | 58.4 | 69.51 | 86 | |
| Percentage of employees who received trainings (Total) | Percentage [%] | 66.1 | 75.3 | 86 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average training hours per employee (Female, Total) | Hours | 15.8 | 13.5 | 86 | |
| Average training hours per employee (Hotel) | Hours | 12.4 | 19.7 | 15.9 | 86 |
| Average training hours per employee (Male, Total) | Hours | 12.7 | 10.6 | 86 | |
| Average training hours per employee (Office) | Hours | 5.9 | 7.3 | 5.9 | 86 |
| Average training hours per employee (Total) | Hours | 7.4 | 14.1 | 11.9 | 86 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of suppliers by geographical region (Carpark) | 1331 | 252 | 87 | ||
| Number of suppliers by geographical region (Hotel) | 2373 | 1010 | 884 | 87 | |
| Number of suppliers by geographical region (Office) | 4207 | 1512 | 87 | ||
| Number of suppliers by geographical region (Total) | 7716 | 3853 | 87 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Products and service related complaints received (Carpark) | 255 | 7816 | 87 | ||
| Products and service related complaints received (Hotel) | 582 | 2073 | 1539 | 87 | |
| Products and service related complaints received (Office) | 116 | 87 | |||
| Products and service related complaints received (Total) | 953 | 10057 | 1616 | 87 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Community Investment Donation amount (Total) | 7043000 | 13959242 | 2918143 | 87 | |
| No. of volunteers (Gaming) | 18 | 16 | 87 | ||
| No. of volunteers (Hotel) | 440 | 847 | 335 | 87 | |
| No. of volunteers (Office) | 58 | 114 | 92 | 87 | |
| No. of volunteers (Total) | 541 | 502 | 467 | 87 | |
| Volunteering hours (Gaming) | hours | 75 | 476 | 87 | |
| Volunteering hours (Hotel) | hours | 3128 | 1091 | 2055 | 87 |
| Volunteering hours (Office) | hours | 82 | 208 | 574 | 87 |
| Volunteering hours (Total) | hours | 3411 | 2040 | 2478 | 87 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 5.14 | 3.38 |
| NOâ‚“ Emissions | kg | 15.76 | 10.74 |
| SOâ‚“ Emissions | kg | 3.3 | 2.3 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total GHG Emissions | tCO2e | 34366.49 | 45988.27 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 | FY2022 | FY2023 | FY2024 |
|---|---|---|---|---|---|---|---|
| Hazardous Waste (Office) | tonnes | None | |||||
| Total Hazardous Waste | tonnes | 4.8 | 4.8 | 2.97713 | 215.9 | 24.1 | 14.5 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Diversion Rate of Non-Hazardous Waste | percent | 86.51 | 76.45 | 40.92 |
| Non-Hazardous Waste Recycled | tonnes | 17950.53 | 18940.8 | 8954.62 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Energy Consumption | MWh | 70700 | 119044.61 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Water Consumption | cubic meter | 358292.96 | 750341.84 | 1101173.19 |
| Water Consumption in Office | cubic meter | 20180 | 21049 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | Number | 1399 | 1841 | |
| Number of Employees Aged Above 50 | Number | 533 | 861 | |
| Number of Employees Aged Below 30 | Number | 613 | 873 | |
| Number of Employees in Australia | Number | 487 | 480 | |
| Number of Employees in Czech Republic | Number | 486 | 566 | |
| Number of Employees in Germany | Number | 12 | 12 | |
| Number of Employees in Hong Kong | Number | 716 | 737 | |
| Number of Employees in Mainland China | Number | 753 | 861 | |
| Number of Employees in Malaysia | Number | 80 | 80 | |
| Number of Employees in Singapore | Number | 74 | 79 | |
| Number of Employees in United Kingdom | Number | 49 | 49 | |
| Number of Female Employees | Number | 1027 | 1360 | 1866 |
| Number of Full-time Employees | Number | 2092 | 2627 | 3166 |
| Number of General Employees (Female) | Number | 1092 | 1355 | |
| Number of General Employees (Male) | Number | 1299 | 1466 | |
| Number of Male Employees | Number | 1452 | 1945 | 1945 |
| Number of Middle Management Employees (Female) | Number | 145 | 239 | |
| Number of Middle Management Employees (Male) | Number | 214 | 366 | |
| Number of New Employees | Number | 739 | 1203 | 1255 |
| Number of New Employees (Above 50) | Number | 25 | 24 | 44 |
| Number of New Employees (Aged 30-50) | Number | 216 | 282 | 462 |
| Number of New Employees (Aged Below 30) | Number | 191 | 243 | 527 |
| Number of New Employees (Female) | Number | 425 | 390 | 573 |
| Number of New Employees (Male) | Number | 314 | 399 | 630 |
| Number of Part-time Employees | Number | 126 | 345 | 445 |
| Number of Senior Management Employees (Female) | Number | 58 | 72 | |
| Number of Senior Management Employees (Male) | Number | 78 | 113 | |
| Number of Total Employees | Number | 2218 | 2972 | 3811 |
| Percentage of Female Employees | % | 46.29 | 45.77 | 48.96 |
| Percentage of Full-time Employees | % | 94.32 | 88.41 | 83.09 |
| Percentage of General Employees | % | 66.6 | 46.84 | 45.93 |
| Percentage of Male Employees | % | 65.47 | 65.45 | 51.04 |
| Percentage of Middle Management Employees | % | 63.5 | 61.1 | 71.24 |
| Percentage of New Employees | % | 33.32 | 40.48 | 32.97 |
| Percentage of Part-time Employees | % | 5.68 | 11.6 | 11.68 |
| Percentage of Senior Management Employees | % | 60.07 | 67.09 | 61.19 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | Percentage (%) | 33.6 | 29.3 | 26 |
| Turnover Rate of Employees Aged Above 50 | Percentage (%) | 10.7 | 22 | 18.5 |
| Turnover Rate of Employees Aged Below 30 | Percentage (%) | 58.2 | 56.8 | 37.6 |
| Turnover Rate of Employees in Australia | Percentage (%) | 25.3 | 30.8 | 35 |
| Turnover Rate of Employees in Austria | Percentage (%) | 4.2 | ||
| Turnover Rate of Employees in Czech Republic | Percentage (%) | 8.1 | 16.3 | 22.7 |
| Turnover Rate of Employees in Germany | Percentage (%) | 41.2 | ||
| Turnover Rate of Employees in Hong Kong | Percentage (%) | 38.6 | 35.7 | 21.9 |
| Turnover Rate of Employees in Mainland China | Percentage (%) | 20 | 11.5 | 23 |
| Turnover Rate of Employees in Malaysia | Percentage (%) | 21.6 | 15.6 | 14.6 |
| Turnover Rate of Employees in Malta | Percentage (%) | 16.7 | ||
| Turnover Rate of Employees in Singapore | Percentage (%) | 9.1 | 27.5 | 37.8 |
| Turnover Rate of Employees in United Kingdom | Percentage (%) | 27.5 | 37.8 | 33.3 |
| Turnover Rate of Female Employees | Percentage (%) | 18.6 | 25 | 25.8 |
| Turnover Rate of Male Employees | Percentage (%) | 23.4 | 21.4 | 25.5 |
| Turnover Rate of Total Employees | Percentage (%) | 31 | 27 | 25.6 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | Days | 1751 | 615 | 538.5 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Percentage of Employees Trained | % | 66.1 | 75.3 |
| Percentage of Trained Female Employees | % | 75.8 | 82.05 |
| Percentage of Trained Male Employees | % | 58.4 | 69.51 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hours | 15.8 | 13.5 | |
| Average Training Hours (Male) | Hours | 12.7 | 10.6 | |
| Average Training Hours per Employee | Hours | 7.4 | 14.1 | 11.9 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Total Suppliers | 7716 | 3853 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Products and Service Related Complaints | 953 | 10057 | 1616 | |
| Total Number of Customer Complaints | 953 | 10057 | 1616 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Employees Participating in Volunteer Activities | 541 | 502 | 467 | |
| Total Public Welfare Donations | HKD | 7043000 | 13959242 | 2918143 |
| Total Social Investment | HKD | 7043000 | 13959242 | 2918143 |
| Total Volunteer Service Hours | hours | 3411 | 2040 | 2478 |