Environmental, Social & Governance Report 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022-2023 | 2023-2024 | Report Pages |
|---|---|---|---|---|
| Nitrogen Oxides emissions from vehicles | Kg | 19.68 | 8.71 | 12 |
| Particulate Matter emissions from vehicles | Kg | 1.45 | 0.64 | 12 |
| Sulphur Oxides emissions from vehicles | Kg | 0.31 | 0.2 | 12 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022-2023 | 2023-2024 | Report Pages |
|---|---|---|---|---|
| GHG Emissions Intensity per employee | tCO2e/no. of employees | 6.64 | 4.53 | 13 |
| Scope 1 (Direct Emission) GHG Emissions | tCO2e | 108.1 | 37.01 | 13 |
| Scope 2 (Indirect Emission) GHG Emissions | tCO2e | 482.66 | 325.12 | 13 |
| Scope 3 (Other indirect emission) GHG Emissions | tCO2e | N/A | 9.41 | 13 |
| Total GHG Emissions | tCO2e | 590.76 | 371.54 | 13 |
| Total emissions from vehicles | Kg | 21.44 | 9.55 | 12 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022-2023 | 2023 | Report Pages |
|---|---|---|---|---|
| Non-hazardous waste generated | tonne | 1.8 | 14 | |
| Non-hazardous waste generated (previous Reporting Period) | tonnes | 0.6 | 14 | |
| Non-hazardous waste generated per employee (Reporting Period) | tonnes per employee | 0.02 | 14 | |
| Paper and newspaper recycled | tonnes | 1.7 | 22 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022-2023 | Report Pages |
|---|---|---|---|
| Office paper recycled | tonnes | 0.6 | 22 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022-2023 | 2023-2024 | Report Pages |
|---|---|---|---|---|
| Diesel Oil | MWh | 209.78 | 15 | |
| Electricity | MWh | 679.81 | 607.16 | 15 |
| Electricity and petrol consumption (Group, previous reporting period) | MWh | 1096.78 | 16 | |
| Petrol | MWh | 207.19 | 134.85 | 15 |
| Total Consumption | MWh | 1096.78 | 742.01 | 15 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022-2023 | 2023-2024 | Report Pages |
|---|---|---|---|---|
| Intensity per employee | MWh/no. of employee | 12.32 | 9.05 | 15 |
| Water consumption (Group, previous reporting period) | m³ | 1938.62 | 16 | |
| Water consumption intensity per employee (previous reporting period) | m³ per employee | 21.78 | 16 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Total workforce (all employees) | employees | 89 | 82 | 29 |
| Total workforce (all employees) year-on-year change | percent | -8% | 29 | |
| Total workforce (full time employees) | employees | 89 | 82 | 29 |
| Total workforce (full time employees) year-on-year change | percent | -8% | 29 | |
| Total workforce by age group - 31-50 | employees | 38 | 38 | 28 |
| Total workforce by age group - 51 or Above | employees | 49 | 42 | 28 |
| Total workforce by age group - Below 30 | employees | 2 | 2 | 28 |
| Total workforce by age group - Total | employees | 89 | 82 | 28 |
| Total workforce by age group - Total (increase or decrease) | percentage | -8 | 28 | |
| Total workforce by gender - Female | employees | 43 | 44 | 28 |
| Total workforce by gender - Female (increase or decrease) | percentage | 2 | 28 | |
| Total workforce by gender - Female (percentage) | percentage | 48% | 54% | 28 |
| Total workforce by gender - Male | employees | 46 | 38 | 28 |
| Total workforce by gender - Male (increase or decrease) | percentage | -17 | 28 | |
| Total workforce by gender - Male (percentage) | percentage | 52% | 46% | 28 |
| Total workforce by gender - Total | employees | 89 | 82 | 28 |
| Total workforce by gender - Total (increase or decrease) | percentage | -8 | 28 | |
| Total workforce by gender - Total (percentage) | percentage | 100% | 100% | 28 |
| Total workforce in Hong Kong | employees | 89 | 82 | 29 |
| Total workforce in Hong Kong year-on-year change | percent | -8% | 29 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022-2023 | 2023-2024 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate, Age Group: 30 or below | % | 100 | 100 | 30 | |
| Employee turnover rate, Age Group: 51 or above | % | 10 | 13 | 30 | |
| Employee turnover rate, Age Group: Between 31 and 50 | % | 24 | 5 | 30 | |
| Employee turnover rate, Gender: Female | % | 21 | 5 | 30 | |
| Employee turnover rate, Gender: Male | % | 15 | 19 | 30 | |
| Employee turnover rate, Geographical region: Hong Kong | % | 18 | 12 | 30 | |
| Total workforce by age group - 51 or Above (increase or decrease) | percentage | -14 | 28 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022-2023 | 2023-2024 | Report Pages |
|---|---|---|---|---|
| Female employees trained | 14 | 15 | 47 | |
| Frontline and other employees trained | 21 | 18 | 47 | |
| Male employees trained | 26 | 24 | 47 | |
| Middle management trained | 8 | 11 | 47 | |
| Percentage of employees trained | % | 45 | 48 | 47 |
| Percentage of female employees trained | % | 35 | 38 | 47 |
| Percentage of front line and other employees trained | % | 53 | 46 | 47 |
| Percentage of male employees trained | % | 65 | 62 | 47 |
| Percentage of middle management trained | % | 20 | 28 | 47 |
| Percentage of senior management trained | % | 27 | 26 | 47 |
| Senior management trained | 11 | 10 | 47 | |
| Total employees trained | 40 | 39 | 47 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022-2023 | 2023-2024 | Report Pages |
|---|---|---|---|---|
| Average training hours for frontline and other employees | hours | 16.83 | 14.58 | 48 |
| Average training hours for middle management | hours | 5.56 | 7.23 | 48 |
| Average training hours for senior management | hours | 10.74 | 12.79 | 48 |
| Average training hours per employee | hours | 13.51 | 13.11 | 48 |
| Average training hours per female employee | hours | 10.42 | 9.64 | 48 |
| Average training hours per male employee | hours | 16.39 | 17.13 | 48 |
| Total training hours | hours | 1202 | 1075 | 48 |
| Total training hours for female employees | hours | 448 | 424 | 48 |
| Total training hours for frontline and other employees | hours | 909 | 802 | 48 |
| Total training hours for male employees | hours | 754 | 651 | 48 |
| Total training hours for middle management | hours | 89 | 94 | 48 |
| Total training hours for senior management | hours | 204 | 179 | 48 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023-2024 | Report Pages |
|---|---|---|---|
| Increase in number of printed copies of the financial report provided to shareholders | 50% | 20 | |
| Increase in percentage of existing customers receiving electronic statements | pp | +2 | 20 |
| Increase in percentage of new customers receiving electronic statements | pp | +3 | 20 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2022-2023 | 2023-2024 | Report Pages |
|---|---|---|---|---|
| Number of printed copies of the financial report provided to shareholders | copies | 400 | 600 | 20 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2022-2023 | 2023-2024 | Report Pages |
|---|---|---|---|---|
| Percentage of existing customers receiving electronic statements | % | 49 | 51 | 20 |
| Percentage of new customers receiving electronic statements | % | 85 | 88 | 20 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022-2023 | 2023-2024 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | Kg | 1.45 | 0.64 |
| NOₓ Emissions | Kg | 19.68 | 8.71 |
| SOₓ Emissions | Kg | 0.31 | 0.2 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022-2023 | 2023-2024 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 108.1 | 37.01 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 482.66 | 325.12 |
| Total GHG Emissions | tCO2e | 590.76 | 371.54 |
| Total GHG Emissions Intensity (By Employee) | tCO2e/no. of employees | 6.64 | 4.53 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 9.41 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Non-Hazardous Waste Recycled | tonnes | 1.7 |
| Total Non-Hazardous Waste Intensity (By Employee) | tonnes per employee | 0.02 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022-2023 | 2023-2024 |
|---|---|---|---|
| Diesel Fuel Consumption | MWh | 209.78 | |
| Gasoline Consumption | MWh | 207.19 | 134.85 |
| Purchased Electricity | MWh | 679.81 | 607.16 |
| Total Direct Energy Consumption | MWh | 416.97 | 134.85 |
| Total Energy Consumption | MWh | 1096.78 | 742.01 |
| Total Indirect Energy Consumption | MWh | 679.81 | 607.16 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022-2023 |
|---|---|---|
| Water Consumption | m³ | 1938.62 |
| Water Consumption Intensity (By Revenue) | m³ per employee | 24.89 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Employees Aged 30-50 | employees | 38 | 38 |
| Number of Employees Aged Above 50 | employees | 49 | 42 |
| Number of Employees Aged Below 30 | employees | 2 | 2 |
| Number of Employees in Hong Kong | employees | 89 | 82 |
| Number of Female Employees | employees | 43 | 44 |
| Number of Full-time Employees | employees | 89 | 82 |
| Number of Male Employees | employees | 46 | 38 |
| Number of Total Employees | employees | 89 | 82 |
| Percentage of Female Employees | percentage | 48 | 54 |
| Percentage of Male Employees | percentage | 52 | 46 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022-2023 | 2023-2024 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 24 | 5 |
| Turnover Rate of Employees Aged Above 50 | % | 10 | 13 |
| Turnover Rate of Employees Aged Below 30 | % | 100 | 100 |
| Turnover Rate of Employees in Hong Kong | % | 18 | 12 |
| Turnover Rate of Female Employees | % | 21 | 5 |
| Turnover Rate of Male Employees | % | 15 | 19 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022-2023 | 2023-2024 |
|---|---|---|---|
| Percentage of Employees Trained | % | 45 | 48 |
| Percentage of Trained Female Employees | % | 35 | 38 |
| Percentage of Trained Male Employees | % | 65 | 62 |
| Percentage of Trained Middle Management | % | 20 | 28 |
| Percentage of Trained Senior Management | % | 27 | 26 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022-2023 | 2023-2024 |
|---|---|---|---|
| Average Training Hours (Female) | hours | 10.42 | 9.64 |
| Average Training Hours (General Staff) | hours | 16.83 | 14.58 |
| Average Training Hours (Male) | hours | 16.39 | 17.13 |
| Average Training Hours (Middle Management) | hours | 5.56 | 7.23 |
| Average Training Hours (Senior Management) | hours | 10.74 | 12.79 |
| Average Training Hours per Employee | hours | 13.51 | 13.11 |
| Total Training Hours | hours | 1202 | 1075 |