Sustainability Report 2023/24
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022/2023 | 2023/2024 | Report Pages |
|---|---|---|---|---|
| Nitrogen oxides (NOx) emissions (Hong Kong) | tonnes | 6.739 | 6.745 | 98 |
| Nitrogen oxides (NOx) emissions (Mainland China) | tonnes | 0.341 | 0.384 | 98 |
| Particulate matter (PM) emissions (Hong Kong) | tonnes | 0.454 | 0.452 | 98 |
| Particulate matter (PM) emissions (Mainland China) | tonnes | 0.027 | 0.03 | 98 |
| Sulphur oxides (SO2) emissions (Hong Kong) | tonnes | 0.013 | 0.013 | 98 |
| Sulphur oxides (SO2) emissions (Mainland China) | tonnes | 0.002 | 0.002 | 98 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021/22 | 2022/2023 | 2022/23 | 2023/2024 | 2023/24 | Report Pages |
|---|---|---|---|---|---|---|---|
| Change in GHG Emissions Intensity Hong Kong (compared with 2013/14) | -34% | -40% | -43.9% | 81 | |||
| Change in GHG Emissions Intensity Mainland China (compared with 2013/14) | +5.9% | -2.6% | -8.9% | 81 | |||
| GHG Emission Intensity Hong Kong | tonnes CO2e/HK$'m | 15.23 | 13.84 | 12.96 | 81 | ||
| GHG Emission Intensity Mainland China | tonnes CO2e/RMB'm | 40.26 | 37.02 | 34.6 | 81 | ||
| GHG Emission Scope 1 Hong Kong | tonnes CO2e | 16815 | 16368 | 16265 | 81 | ||
| GHG Emission Scope 1 Mainland China | tonnes CO2e | 1975 | 1259 | 1189 | 81 | ||
| GHG Emission Scope 2 Hong Kong | tonnes CO2e | 77261 | 76376 | 76729 | 81 | ||
| GHG Emission Scope 2 Mainland China | tonnes CO2e | 42111 | 41791 | 46738 | 81 | ||
| GHG Emission Total Hong Kong | tonnes CO2e | 94076 | 92744 | 92994 | 81 | ||
| GHG Emission Total Mainland China | tonnes CO2e | 44086 | 43050 | 47927 | 81 | ||
| GHG emissions intensity (Hong Kong) | tonnes CO2e/revenue(HK$'m or RMB'm) | 13.84 | 12.96 | 98 | |||
| GHG emissions intensity (Mainland China) | tonnes CO2e/revenue(HK$'m or RMB'm) | 37.02 | 34.6 | 98 | |||
| Scope 1 GHG emissions (Hong Kong) | tonnes CO2e | 16368 | 16265 | 98 | |||
| Scope 1 GHG emissions (Mainland China) | tonnes CO2e | 1259 | 1189 | 98 | |||
| Scope 2 GHG emissions (Hong Kong) | tonnes CO2e | 76376 | 76729 | 98 | |||
| Scope 2 GHG emissions (Mainland China) | tonnes CO2e | 41791 | 46738 | 98 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022/2023 | 2023/2024 | Report Pages |
|---|---|---|---|---|
| Total amount of hazardous waste produced - Hong Kong | tonnes | 1.67 | 0.93 | 99 |
| Total amount of hazardous waste produced - Mainland China | tonnes | - | 2.01 | 99 |
| Total hazardous waste intensity - Mainland China | tonnes/revenue (HK$'m or RMB'm) | - | 99 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022/2023 | 2023/2024 | Report Pages |
|---|---|---|---|---|
| Food waste collected from stores and central processing plant | stores | 120 | 85 | |
| Food waste intensity, Hong Kong | grams per meal served | 45.4 | 85 | |
| Food waste intensity, Mainland China | grams per meal served | 122 | 85 | |
| Glass recycled - Hong Kong | tonnes | 53 | 51 | 99 |
| Glass recycled - Mainland China | tonnes | 10.8 | 10.4 | 99 |
| Metal recycled - Hong Kong | tonnes | 152 | 146 | 99 |
| Metal recycled - Mainland China | tonnes | 32 | 24.5 | 99 |
| Paper recycled - Hong Kong | tonnes | 655 | 697 | 99 |
| Paper recycled - Mainland China | tonnes | 180.2 | 182.3 | 99 |
| Waste cooking oil recycled - Hong Kong | litres ('000), litres('000) | 51 | 496 | 99, 100 |
| Waste cooking oil recycled - Mainland China | litres ('000), litres('000) | 145.1 | 6.8 | 99, 100 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022/2023 | 2023/2024 | Report Pages |
|---|---|---|---|---|
| Food waste recycled - Hong Kong | tonnes | 766 | 1994 | 99, 100 |
| Food waste recycled - Mainland China | tonnes | 473.8 | 3658.8 | 99, 100 |
| Plastics recycled - Hong Kong | tonnes | 85 | 95 | 99 |
| Plastics recycled - Mainland China | tonnes | 19.9 | 503 | 99, 100 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021/22 | 2022/2023 | 2022/23 | 2023/2024 | 2023/24 | Report Pages |
|---|---|---|---|---|---|---|---|
| Change in Energy Consumption Intensity, Hong Kong (compared with base year of 2013/14) | -26.5% | 80 | |||||
| Change in Energy Consumption Intensity, Mainland China (compared with base year of 2013/14) | -17.4% | 80 | |||||
| Electricity consumption (Hong Kong) | kWh ('000) | 165151 | 168242 | 98 | |||
| Electricity consumption (Mainland China) | kWh ('000) | 73099 | 81768 | 98 | |||
| Energy Consumption Intensity, Hong Kong | kWh ('000)/revenue (HK$'m) | 35.02 | 80 | ||||
| Energy Consumption Intensity, Mainland China | kWh ('000)/revenue (RMB$'m) | 63.47 | 80 | ||||
| Energy Consumption by Type, Hong Kong, Electricity | kWh ('000) | 164502 | 165151 | 168242 | 80 | ||
| Energy Consumption by Type, Hong Kong, Mobile Fuel | kWh ('000) | 4619 | 4983 | 4759 | 80 | ||
| Energy Consumption by Type, Hong Kong, Stationery Fuel | kWh ('000) | 81346 | 78548 | 78334 | 80 | ||
| Energy Consumption by Type, Hong Kong, Total | kWh ('000) | 250467 | 248682 | 251335 | 80 | ||
| Energy Consumption by Type, Mainland China, Electricity | kWh ('000) | 68262 | 73099 | 81768 | 80 | ||
| Energy Consumption by Type, Mainland China, Mobile Fuel | kWh ('000) | 2107 | 1368 | 1366 | 80 | ||
| Energy Consumption by Type, Mainland China, Stationery Fuel | kWh ('000) | 7854 | 5162 | 4769 | 80 | ||
| Energy Consumption by Type, Mainland China, Total | kWh ('000) | 78223 | 79629 | 87903 | 80 | ||
| Energy consumption intensity (Hong Kong) | kWh ('000)/revenue(HK$'m or RMB'm) | 37.11 | 35.02 | 98 | |||
| Energy consumption intensity (Mainland China) | kWh ('000)/revenue(HK$'m or RMB'm) | 68.47 | 63.47 | 98 | |||
| Mobile fuel consumption (Hong Kong) | kWh ('000) | 4983 | 4759 | 98 | |||
| Mobile fuel consumption (Mainland China) | kWh ('000) | 1368 | 1366 | 98 | |||
| Stationary fuel consumption (Hong Kong) | kWh ('000) | 78548 | 78334 | 98 | |||
| Stationary fuel consumption (Mainland China) | kWh ('000) | 5162 | 4769 | 98 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021/22 | 2022/2023 | 2022/23 | 2023/2024 | 2023/24 | Report Pages |
|---|---|---|---|---|---|---|---|
| Change in water consumption intensity, Hong Kong (compared with base year 2013/14) | % | -13.7% | -15% | -22% | 83 | ||
| Change in water consumption intensity, Mainland China (compared with base year 2013/14) | % | -3.5% | -8.2% | -17.6% | 83 | ||
| Total water consumption, Hong Kong | m³ | 2944000 | 3145000 | 3056000 | 83 | ||
| Total water consumption, Mainland China | m³ | 898000 | 906000 | 965000 | 83 | ||
| Water consumption (Hong Kong) | m3 ('000) | 3145 | 3056 | 98 | |||
| Water consumption (Mainland China) | m3 ('000) | 906 | 965 | 98 | |||
| Water consumption intensity (Hong Kong) | m3 ('000)/revenue(HK$'m or RMB'm) | 0.47 | 0.43 | 98 | |||
| Water consumption intensity (Mainland China) | m3 ('000)/revenue(HK$'m or RMB'm) | 0.78 | 0.7 | 98 | |||
| Water consumption intensity, Mainland China (m³/RMB'm revenue) | m³/RMB'm | 0.82 | 0.78 | 0.7 | 83 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021/22 | 2022/23 | 2023/24 | Report Pages |
|---|---|---|---|---|---|
| Water consumption intensity, Hong Kong (m³/HK$'m revenue) | m³/HK$'m | 0.477 | 0.47 | 0.43 | 83 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2022/2023 | 2023/2024 | Report Pages |
|---|---|---|---|---|
| Food and beverage packaging material intensity - Hong Kong | tonnes/revenue (HK$'m or RMB'm) | 0.684 | 0.539 | 100 |
| Food and beverage packaging material intensity - Mainland China | tonnes/revenue (HK$'m or RMB'm) | 1.429 | 1.245 | 100 |
| Total food and beverage packaging material used - Hong Kong | tonnes | 4583 | 3866 | 100 |
| Total food and beverage packaging material used - Mainland China | tonnes | 1662 | 1725 | 100 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022/2023 | 2023/2024 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employment – New Full-time Employee Distribution By age 30 or below (Hong Kong) | No. of people | 335 | 91 | ||
| Employment – New Full-time Employee Distribution By age 30 or below (Mainland China) | No. of people | 641 | 91 | ||
| Employment – New Full-time Employee Distribution By age 31-50 (Hong Kong) | No. of people | 1002 | 91 | ||
| Employment – New Full-time Employee Distribution By age 31-50 (Mainland China) | No. of people | 400 | 91 | ||
| Employment – New Full-time Employee Distribution By age 51 or above (Hong Kong) | No. of people | 1114 | 91 | ||
| Employment – New Full-time Employee Distribution By age 51 or above (Mainland China) | No. of people | 137 | 91 | ||
| Employment – New Full-time Employee Distribution By gender Female (Hong Kong) | No. of people | 1476 | 91 | ||
| Employment – New Full-time Employee Distribution By gender Female (Mainland China) | No. of people | 644 | 91 | ||
| Employment – New Full-time Employee Distribution By gender Male (Hong Kong) | No. of people | 975 | 91 | ||
| Employment – New Full-time Employee Distribution By gender Male (Mainland China) | No. of people | 534 | 91 | ||
| Employment – New Full-time Employee Distribution Total (Hong Kong) | No. of people | 2451 | 91 | ||
| Employment – New Full-time Employee Distribution Total (Mainland China) | No. of people | 1178 | 91 | ||
| Employment – Part-time Employee Distribution By age 30 or below (Hong Kong) | No. of people | 861 | 916 | 91 | |
| Employment – Part-time Employee Distribution By age 30 or below (Mainland China) | No. of people | 813 | 854 | 91 | |
| Employment – Part-time Employee Distribution By age 31-50 (Hong Kong) | No. of people | 2788 | 2440 | 91 | |
| Employment – Part-time Employee Distribution By age 31-50 (Mainland China) | No. of people | 1321 | 1334 | 91 | |
| Employment – Part-time Employee Distribution By age 51 or above (Hong Kong) | No. of people | 3162 | 3283 | 91 | |
| Employment – Part-time Employee Distribution By age 51 or above (Mainland China) | No. of people | 292 | 354 | 91 | |
| Employment – Part-time Employee Distribution By gender Female (Hong Kong) | No. of people | 5799 | 5514 | 91 | |
| Employment – Part-time Employee Distribution By gender Female (Mainland China) | No. of people | 1817 | 1844 | 91 | |
| Employment – Part-time Employee Distribution By gender Male (Hong Kong) | No. of people | 1012 | 1125 | 91 | |
| Employment – Part-time Employee Distribution By gender Male (Mainland China) | No. of people | 609 | 698 | 91 | |
| Employment – Part-time Employee Distribution Total (Hong Kong) | No. of people | 6811 | 6639 | 91 | |
| Employment – Part-time Employee Distribution Total (Mainland China) | No. of people | 2426 | 2542 | 91 | |
| Full-time employees (Hong Kong) | No. of people | 6435 | 6436 | 90 | |
| Full-time employees (Mainland China) | No. of people | 3883 | 3952 | 90 | |
| Full-time employees, age 30 or below (Hong Kong) | No. of people | 478 | 441 | 90 | |
| Full-time employees, age 30 or below (Mainland China) | No. of people | 1431 | 1401 | 90 | |
| Full-time employees, age 31-50 (Hong Kong) | No. of people | 2918 | 2736 | 90 | |
| Full-time employees, age 31-50 (Mainland China) | No. of people | 1934 | 1981 | 90 | |
| Full-time employees, age 51 or above (Hong Kong) | No. of people | 3039 | 3259 | 90 | |
| Full-time employees, age 51 or above (Mainland China) | No. of people | 518 | 570 | 90 | |
| Full-time employees, female (Hong Kong) | No. of people | 4245 | 4234 | 90 | |
| Full-time employees, female (Mainland China) | No. of people | 2294 | 2349 | 90 | |
| Full-time employees, male (Hong Kong) | No. of people | 2190 | 2202 | 90 | |
| Full-time employees, male (Mainland China) | No. of people | 1589 | 1603 | 90 | |
| New Part-time Employee Distribution - Age 30 or below (Hong Kong) | No. of people | 1756 | 92 | ||
| New Part-time Employee Distribution - Age 30 or below (Mainland China) | No. of people | 572 | 92 | ||
| New Part-time Employee Distribution - Age 31-50 (Hong Kong) | No. of people | 2058 | 92 | ||
| New Part-time Employee Distribution - Age 31-50 (Mainland China) | No. of people | 548 | 92 | ||
| New Part-time Employee Distribution - Age 51 or above (Hong Kong) | No. of people | 2208 | 92 | ||
| New Part-time Employee Distribution - Age 51 or above (Mainland China) | No. of people | 136 | 92 | ||
| New Part-time Employee Distribution - Female (Hong Kong) | No. of people | 4438 | 92 | ||
| New Part-time Employee Distribution - Female (Mainland China) | No. of people | 830 | 92 | ||
| New Part-time Employee Distribution - Male (Hong Kong) | No. of people | 1584 | 92 | ||
| New Part-time Employee Distribution - Male (Mainland China) | No. of people | 426 | 92 | ||
| New Part-time Employee Distribution - Total (Hong Kong) | No. of people | 6022 | 92 | ||
| New Part-time Employee Distribution - Total (Mainland China) | No. of people | 1256 | 92 | ||
| Size of workforce, Hong Kong, Age 30 or below, Full-time | employees | 441 | 56 | ||
| Size of workforce, Hong Kong, Age 30 or below, Part-time | employees | 916 | 56 | ||
| Size of workforce, Hong Kong, Age 31-50, Full-time | employees | 2736 | 56 | ||
| Size of workforce, Hong Kong, Age 31-50, Part-time | employees | 2440 | 56 | ||
| Size of workforce, Hong Kong, Age 51 or above, Full-time | employees | 3259 | 56 | ||
| Size of workforce, Hong Kong, Age 51 or above, Part-time | employees | 3283 | 56 | ||
| Size of workforce, Hong Kong, Female, Full-time | employees | 4234 | 56 | ||
| Size of workforce, Hong Kong, Female, Part-time | employees | 5514 | 56 | ||
| Size of workforce, Hong Kong, Full-time | employees | 6436 | 56 | ||
| Size of workforce, Hong Kong, Male, Full-time | employees | 2202 | 56 | ||
| Size of workforce, Hong Kong, Male, Part-time | employees | 1125 | 56 | ||
| Size of workforce, Hong Kong, Part-time | employees | 6639 | 56 | ||
| Size of workforce, Mainland China, Age 30 or below, Full-time | employees | 1401 | 56 | ||
| Size of workforce, Mainland China, Age 30 or below, Part-time | employees | 854 | 56 | ||
| Size of workforce, Mainland China, Age 31-50, Full-time | employees | 1981 | 56 | ||
| Size of workforce, Mainland China, Age 31-50, Part-time | employees | 1334 | 56 | ||
| Size of workforce, Mainland China, Age 51 or above, Full-time | employees | 570 | 56 | ||
| Size of workforce, Mainland China, Age 51 or above, Part-time | employees | 354 | 56 | ||
| Size of workforce, Mainland China, Female, Full-time | employees | 2349 | 56 | ||
| Size of workforce, Mainland China, Female, Part-time | employees | 1844 | 56 | ||
| Size of workforce, Mainland China, Full-time | employees | 3952 | 56 | ||
| Size of workforce, Mainland China, Male, Full-time | employees | 1603 | 56 | ||
| Size of workforce, Mainland China, Male, Part-time | employees | 698 | 56 | ||
| Size of workforce, Mainland China, Part-time | employees | 2542 | 56 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022/2023 | 2023/2024 | Report Pages |
|---|---|---|---|---|
| Average Monthly Turnover Rate - Age 30 or below (Hong Kong) | % | 10.82 | 11.34 | 92 |
| Average Monthly Turnover Rate - Age 30 or below (Mainland China) | % | 7.66 | 9.23 | 92 |
| Average Monthly Turnover Rate - Age 31-50 (Hong Kong) | % | 5.06 | 5.16 | 92 |
| Average Monthly Turnover Rate - Age 31-50 (Mainland China) | % | 3.35 | 3.93 | 92 |
| Average Monthly Turnover Rate - Age 51 or above (Hong Kong) | % | 4.57 | 4.52 | 92 |
| Average Monthly Turnover Rate - Age 51 or above (Mainland China) | % | 4.29 | 4.94 | 92 |
| Average Monthly Turnover Rate - Female (Hong Kong) | % | 5.06 | 5.31 | 92 |
| Average Monthly Turnover Rate - Female (Mainland China) | % | 4.33 | 5.19 | 92 |
| Average Monthly Turnover Rate - Male (Hong Kong) | % | 6.67 | 6.12 | 92 |
| Average Monthly Turnover Rate - Male (Mainland China) | % | 6.1 | 7.08 | 92 |
| Average Monthly Turnover Rate - Total (Hong Kong) | % | 5.47 | 5.52 | 92 |
| Average Monthly Turnover Rate - Total (Mainland China) | % | 4.96 | 5.87 | 92 |
| Average monthly turnover, Hong Kong, Age 30 or below, 2022/2023 | % | 10.82 | 56 | |
| Average monthly turnover, Hong Kong, Age 30 or below, 2023/2024 | % | 11.34 | 56 | |
| Average monthly turnover, Hong Kong, Age 31-50, 2022/2023 | % | 5.06 | 56 | |
| Average monthly turnover, Hong Kong, Age 31-50, 2023/2024 | % | 5.16 | 56 | |
| Average monthly turnover, Hong Kong, Age 51 or above, 2022/2023 | % | 4.57 | 56 | |
| Average monthly turnover, Hong Kong, Age 51 or above, 2023/2024 | % | 4.52 | 56 | |
| Average monthly turnover, Hong Kong, Female, 2022/2023 | % | 5.06 | 56 | |
| Average monthly turnover, Hong Kong, Female, 2023/2024 | % | 5.31 | 56 | |
| Average monthly turnover, Hong Kong, Male, 2022/2023 | % | 6.67 | 56 | |
| Average monthly turnover, Hong Kong, Male, 2023/2024 | % | 6.12 | 56 | |
| Average monthly turnover, Mainland China, Age 30 or below, 2022/2023 | % | 7.66 | 56 | |
| Average monthly turnover, Mainland China, Age 30 or below, 2023/2024 | % | 9.23 | 56 | |
| Average monthly turnover, Mainland China, Age 31-50, 2022/2023 | % | 3.35 | 56 | |
| Average monthly turnover, Mainland China, Age 31-50, 2023/2024 | % | 3.93 | 56 | |
| Average monthly turnover, Mainland China, Age 51 or above, 2022/2023 | % | 4.29 | 56 | |
| Average monthly turnover, Mainland China, Age 51 or above, 2023/2024 | % | 4.94 | 56 | |
| Average monthly turnover, Mainland China, Female, 2022/2023 | % | 4.33 | 56 | |
| Average monthly turnover, Mainland China, Female, 2023/2024 | % | 5.19 | 56 | |
| Average monthly turnover, Mainland China, Male, 2022/2023 | % | 6.1 | 56 | |
| Average monthly turnover, Mainland China, Male, 2023/2024 | % | 7.08 | 56 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022/2023 | 2023/2024 | Report Pages |
|---|---|---|---|---|
| Outlets that recorded zero injuries (Hong Kong) | % | 78.8 | 75.88 | 93 |
| Outlets that recorded zero injuries (Mainland China) | % | 92.81 | 88.3 | 93 |
Lost days due to work injury.
| Indicator | Unit | 2022/2023 | 2023/2024 | Report Pages |
|---|---|---|---|---|
| Lost days (Hong Kong) | No. of days | 11502 | 11224.5 | 93 |
| Lost days (Mainland China) | No. of days | 626 | 641 | 93 |
| Lost days rate (Hong Kong) | % | 0.23 | 0.24 | 93 |
| Lost days rate (Mainland China) | % | 0.03 | 0.027 | 93 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022/2023 | 2023/2024 | 2023/24 | Report Pages |
|---|---|---|---|---|---|
| Employees trained (%) - Female - Hong Kong | % | 100% | 39 | ||
| Employees trained (%) - Female - Mainland China | % | 99% | 39 | ||
| Employees trained (%) - General staff and frontline staff - Hong Kong | % | 100% | 39 | ||
| Employees trained (%) - General staff and frontline staff - Mainland China | % | 99% | 39 | ||
| Employees trained (%) - Male - Hong Kong | % | 100% | 39 | ||
| Employees trained (%) - Male - Mainland China | % | 97% | 39 | ||
| Employees trained (%) - Middle management - Hong Kong | % | 100% | 39 | ||
| Employees trained (%) - Middle management - Mainland China | % | 83% | 39 | ||
| Employees trained (%) - Senior management - Hong Kong | % | 100% | 39 | ||
| Employees trained (%) - Senior management - Mainland China | % | 100% | 39 | ||
| Employees trained on health and safety standards (Hong Kong) | %, No. of people | 13071 | 93 | ||
| Employees trained on health and safety standards (Mainland China) | %, No. of people | 100 | 93 | ||
| Female employees trained (Hong Kong) | % | 99.98 | 100 | 93 | |
| Female employees trained (Mainland China) | % | 99 | 99 | 93 | |
| General staff and frontline staff trained (Hong Kong) | % | 99.98 | 100 | 93 | |
| General staff and frontline staff trained (Mainland China) | % | 99 | 99 | 93 | |
| Male employees trained (Hong Kong) | % | 99.97 | 100 | 93 | |
| Male employees trained (Mainland China) | % | 99 | 97 | 93 | |
| Middle management trained (Hong Kong) | % | 100 | 100 | 93 | |
| Middle management trained (Mainland China) | % | 96 | 83 | 93 | |
| Percentage of employees who have received non-discriminatory practice training (Hong Kong) | % | 99.97% | 94 | ||
| Senior management trained (Hong Kong) | % | 100 | 100 | 93 | |
| Senior management trained (Mainland China) | % | 100 | 100 | 93 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022/2023 | 2023/2024 | 2023/24 | Report Pages |
|---|---|---|---|---|---|
| Average training hours per employee - Female (Hong Kong) | Hours | 82 | 82 | 93 | |
| Average training hours per employee - Female (Mainland China) | Hours | 87 | 86 | 93 | |
| Average training hours per employee - Female - Hong Kong | hours | 82 | 39 | ||
| Average training hours per employee - Female - Mainland China | hours | 86.2 | 39 | ||
| Average training hours per employee - General staff and frontline staff (Hong Kong) | Hours | 84 | 84 | 93 | |
| Average training hours per employee - General staff and frontline staff (Mainland China) | Hours | 94 | 91 | 93 | |
| Average training hours per employee - General staff and frontline staff - Hong Kong | hours | 87.7 | 39 | ||
| Average training hours per employee - General staff and frontline staff - Mainland China | hours | 91 | 39 | ||
| Average training hours per employee - Male (Hong Kong) | Hours | 79 | 79 | 93 | |
| Average training hours per employee - Male (Mainland China) | Hours | 101 | 97 | 93 | |
| Average training hours per employee - Male - Hong Kong | hours | 79 | 39 | ||
| Average training hours per employee - Male - Mainland China | hours | 97.2 | 39 | ||
| Average training hours per employee - Middle management (Hong Kong) | Hours | 60 | 64 | 93 | |
| Average training hours per employee - Middle management (Mainland China) | Hours | 69 | 82 | 93 | |
| Average training hours per employee - Middle management - Hong Kong | hours | 63.7 | 39 | ||
| Average training hours per employee - Middle management - Mainland China | hours | 82 | 39 | ||
| Average training hours per employee - Senior management (Hong Kong) | Hours | 19 | 27 | 93 | |
| Average training hours per employee - Senior management (Mainland China) | Hours | 25 | 22 | 93 | |
| Average training hours per employee - Senior management - Hong Kong | hours | 27.3 | 39 | ||
| Average training hours per employee - Senior management - Mainland China | hours | 22 | 39 | ||
| Total hours of non-discriminatory practice training provided to employees (Hong Kong) | Hours | 871 | 94 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022/2023 | 2023/2024 | Report Pages |
|---|---|---|---|---|
| Food suppliers from Australia and New Zealand (Hong Kong division) | No. of suppliers | 2 | 1 | 95 |
| Food suppliers from Europe (Hong Kong division) | No. of suppliers | 2 | 1 | 95 |
| Food suppliers from Mainland China (Hong Kong division) | No. of suppliers | 7 | 7 | 95 |
| Food suppliers from Mainland China (Mainland China division) | No. of suppliers | 146 | 146 | 95 |
| Food suppliers from North and South America (Hong Kong division) | No. of suppliers | 2 | 4 | 95 |
| Food suppliers from Other Asian Countries (Hong Kong division) | No. of suppliers | 5 | 4 | 95 |
| Food suppliers in Hong Kong | No. of suppliers | 297 | 307 | 95 |
| Non-food suppliers from Other Asian Countries (Hong Kong division) | No. of suppliers | 1 | 1 | 95 |
| Non-food suppliers in Hong Kong | No. of suppliers | 149 | 139 | 95 |
| Non-food suppliers in Mainland China | No. of suppliers | 4 | 95 | |
| Non-food suppliers in Mainland China (Mainland China division) | No. of suppliers | 111 | 113 | 95 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2022/2023 | 2023/2024 | Report Pages |
|---|---|---|---|---|
| Number of food suppliers audited - Hong Kong | No. of suppliers | 125 | 92 | 97 |
| Number of food suppliers audited - Mainland China | No. of suppliers | 65 | 145 | 97 |
| Number of non-food suppliers audited - Hong Kong | No. of suppliers | 72 | 35 | 97 |
| Number of non-food suppliers audited - Mainland China | No. of suppliers | 4 | 18 | 97 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2022/2023 | 2023/2024 | Report Pages |
|---|---|---|---|---|
| Number of suppliers audited - Hong Kong | No. of suppliers | 197 | 127 | 97 |
| Number of suppliers audited - Mainland China | No. of suppliers | 69 | 163 | 97 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2022/2023 | 2023/2024 | Report Pages |
|---|---|---|---|---|
| Number of marginal-grade food suppliers terminated - Mainland China | No. of suppliers | 2 | 1 | 97 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022/2023 | 2023/2024 | Report Pages |
|---|---|---|---|---|
| Number of products and service-related complaints received (Hong Kong) | No. of cases | 53 | 44 | 94 |
| Number of products and service-related complaints received (Mainland China) | No. of cases | 3 | 8 | 94 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2022/2023 | Report Pages |
|---|---|---|---|
| Number of concluded legal cases regarding corrupt practices brought against the Group or its employees (Hong Kong) | No. of cases | 1 | 94 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2023/2024 | Report Pages |
|---|---|---|---|
| Percentage of employees who have received anti-corruption training (Hong Kong) | % | 99.97% | 94 |
| Percentage of employees who have received anti-corruption training (Mainland China) | % | 79% | 94 |
| Total hours of anti-corruption training provided to employees (Hong Kong) | Hours | 1524 | 94 |
| Total hours of anti-corruption training provided to employees (Mainland China) | Hours | 1196 | 94 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022/2023 | 2023/2024 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | tonnes | 0.481 | 0.482 |
| NOâ‚“ Emissions | tonnes | 7.08 | 7.129 |
| SOâ‚“ Emissions | tonnes | 0.015 | 0.015 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021/22 | 2022/23 | 2023/24 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2e | 1975 | 1259 | 1189 |
| Indirect Energy Emissions (Scope 2) | tonnes CO2e | 42111 | 76376 | 46738 |
| Total GHG Emissions | tonnes CO2e | 94076 | 43050 | 47927 |
| Total GHG Emissions Intensity (By Revenue) | tonnes CO2e/RMB'm | 40.26 | 37.02 | 12.96 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022/2023 | 2023/2024 |
|---|---|---|---|
| Total Hazardous Waste | tonnes | 1.67 | 2.94 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022/2023 | 2023/2024 |
|---|---|---|---|
| Non-Hazardous Waste Recycled | litres('000) | 461 | 42.9 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023/2024 |
|---|---|---|
| Plastic Waste Reduction Compared to Last Year | tonnes | 0.6 |
| Plastic Waste Reduction Percentage Compared to Last Year | % | 0.47 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021/22 | 2022/2023 | 2022/23 | 2023/2024 | 2023/24 |
|---|---|---|---|---|---|---|
| Energy Consumption Intensity (By Revenue) | kWh ('000)/revenue (HK$'m) | 68.47 | 35.02 | 35.02 | ||
| Purchased Electricity | kWh ('000) | 68262 | 165151 | 73099 | 81768 | 81768 |
| Total Direct Energy Consumption | kWh ('000) | 85965 | 83531 | 83093 | ||
| Total Energy Consumption | kWh ('000) | 78223 | 79629 | 251335 | ||
| Total Indirect Energy Consumption | kWh ('000) | 68262 | 165151 | 81768 | ||
| Total Purchased Energy | kWh ('000) | 164502 | 73099 | 81768 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021/22 | 2022/2023 | 2022/23 | 2023/2024 | 2023/24 |
|---|---|---|---|---|---|---|
| Water Consumption | m³ | 898000 | 906000 | 906000 | 965000 | 965000 |
| Water Consumption Intensity (By Revenue) | m3 ('000)/revenue(HK$'m or RMB'm) | 0.82 | 0.47 | 0.78 | 0.43 | 0.7 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022/23 | 2023/24 |
|---|---|---|---|
| Water Consumption Reduction Compared to Last Year | m³/HK$'m | 0.007 | 0.04 |
| Water Consumption Reduction Percentage Compared to Last Year | % | 1.467 | 8.511 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2022/2023 | 2023/2024 |
|---|---|---|---|
| Packaging Material Intensity (By Revenue) | tonnes/revenue (HK$'m or RMB'm) | 0.684 | 0.539 |
| Packaging Materials Consumed | tonnes | 6245 | 5591 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 8491 |
| Number of Employees Aged Above 50 | employees | 7466 |
| Number of Employees Aged Below 30 | employees | 3612 |
| Number of Employees in Hong Kong | employees | 13075 |
| Number of Employees in Hong Kong (Female) | employees | 9748 |
| Number of Employees in Hong Kong (Male) | employees | 3327 |
| Number of Employees in Hong Kong and Mainland China | employees | 19569 |
| Number of Employees in Mainland China | employees | 6494 |
| Number of Employees in Mainland China (Female) | employees | 4193 |
| Number of Employees in Mainland China (Male) | employees | 2301 |
| Number of Female Employees | employees | 13941 |
| Number of Full-time Employees | employees | 10388 |
| Number of Full-time Employees (Female) | employees | 6583 |
| Number of Full-time Employees (Male) | employees | 3805 |
| Number of Male Employees | employees | 5628 |
| Number of Part-time Employees | employees | 9181 |
| Number of Part-time Employees (Female) | employees | 7358 |
| Number of Part-time Employees (Male) | employees | 1823 |
| Number of Total Employees | employees | 19569 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022/2023 | 2023/2024 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 5.06 | 5.16 |
| Turnover Rate of Employees Aged Above 50 | % | 4.57 | 4.52 |
| Turnover Rate of Employees Aged Below 30 | % | 10.82 | 11.34 |
| Turnover Rate of Employees in Hong Kong | % | 5.47 | 5.52 |
| Turnover Rate of Employees in Mainland China | % | 4.96 | 5.87 |
| Turnover Rate of Female Employees | % | 5.06 | 5.31 |
| Turnover Rate of Male Employees | % | 6.67 | 6.12 |
| Turnover Rate of Total Employees | % | 5.47 | 5.52 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022/2023 | 2023/2024 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries (Hong Kong) | days | 11502 | 11224.5 |
| Lost Days Due to Work-related Injuries (Mainland China) | days | 626 | 641 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022/2023 | 2023/2024 | 2023/24 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 100 | ||
| Percentage of Trained Female Employees | % | 99 | 100 | 99 |
| Percentage of Trained General Employees | % | 99 | 100 | 99 |
| Percentage of Trained Male Employees | % | 99 | 100 | 97 |
| Percentage of Trained Middle Management | % | 100 | 100 | 100 |
| Percentage of Trained Senior Management | % | 100 | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022/2023 | 2023/2024 | 2023/24 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 82 | 82 | 86.2 |
| Average Training Hours (General Staff) | hours | 84 | 91 | 91 |
| Average Training Hours (Male) | hours | 79 | 97 | 79 |
| Average Training Hours (Middle Management) | hours | 60 | 64 | 82 |
| Average Training Hours (Senior Management) | hours | 25 | 22 | 22 |
| Total Training Hours | hours | |||
| Training Hours of ESG | hours | 871 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022/2023 | 2023/2024 |
|---|---|---|---|
| Number of Suppliers in Asia (Excluding China) | No. of suppliers | 5 | 4 |
| Number of Suppliers in Australia | No. of suppliers | 2 | 1 |
| Number of Suppliers in Europe | No. of suppliers | 2 | 1 |
| Number of Suppliers in Hong Kong | No. of suppliers | 297 | 307 |
| Number of Suppliers in Mainland China | No. of suppliers | 146 | 146 |
| Number of Suppliers in Overseas | No. of suppliers | 16 | 16 |
| Number of Total Suppliers | No. of suppliers | 459 | 453 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022/2023 | 2023/2024 |
|---|---|---|---|
| Number of Suppliers Participated in Sustainability Risk Assessment | No. of suppliers | 266 | 290 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022/2023 | 2023/2024 |
|---|---|---|---|
| Number of Products and Service Related Complaints | No. of cases | 56 | 52 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Standard Indicator | Unit | 2022/2023 |
|---|---|---|
| Number of Concluded Corruption Lawsuits | No. of cases | 1 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2023/2024 |
|---|---|---|
| Coverage Rate of Ethical Standards and Anti-Corruption Training | % | 99.97 |
| Coverage of Anti-corruption Training for Employees | % | 99.97 |
| Total Hours of Anti-corruption Training | Hours | 2720 |
| Total Hours of Anti-corruption Training for Employees | Hours | 2720 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit |
|---|---|
| Total Cash Donations | million HKD |
| Total Public Welfare Donations | million HKD |
| Total Social Investment | million HKD |