2023 Environmental, Social and Governance Report

Year: 2023
Published: 2024-04-30
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2021 2022 2023 Report Pages
Average concentration of emissions of domestic wastewater (FIT Voltaira) - Ammonia nitrogen Mg/L NA NA 9.66 79
Average concentration of emissions of domestic wastewater (FIT Voltaira) - Chemical oxygen demand Mg/L NA NA 71.5 79
Average concentration of emissions of domestic wastewater (FIT Voltaira) - Petroleum type Mg/L NA NA 0.12 79
Average concentration of emissions of domestic wastewater (FIT Voltaira) - Suspended matter Mg/L NA NA 48.42 79
Average concentration of emissions of domestic wastewater (FIT Voltaira) - Total nitrogen Mg/L NA NA 5.37 79
Average concentration of emissions of domestic wastewater (FIT Voltaira) - Total phosphorus Mg/L NA NA 0.6 79
Average concentration of emissions of domestic wastewater (Mainland China) - Ammonia nitrogen Mg/L 5.29 2.97 3.3 78
Average concentration of emissions of domestic wastewater (Mainland China) - Chemical oxygen demand Mg/L 41.22 38.68 18.42 78
Average concentration of emissions of domestic wastewater (Mainland China) - Petroleum type Mg/L 0.06 78
Average concentration of emissions of domestic wastewater (Mainland China) - Suspended matter Mg/L 52.52 19.96 13.71 78
Average concentration of emissions of domestic wastewater (Mainland China) - Total nitrogen Mg/L 6.79 11.12 6.55 78
Average concentration of emissions of domestic wastewater (Mainland China) - Total phosphorus Mg/L 0.53 0.38 0.31 78
Average concentration of emissions of domestic wastewater (Taiwan) - Ammonia nitrogen Mg/L 1.38 33.33 33.17 79
Average concentration of emissions of domestic wastewater (Taiwan) - Chemical oxygen demand Mg/L 43.58 36.85 36.7 79
Average concentration of emissions of domestic wastewater (Taiwan) - Petroleum type Mg/L 0.04 79
Average concentration of emissions of domestic wastewater (Taiwan) - Suspended matter Mg/L 1.33 6.46 6.43 79
Average concentration of emissions of domestic wastewater (Taiwan) - Total nitrogen Mg/L NA 79
Average concentration of emissions of domestic wastewater (Taiwan) - Total phosphorus Mg/L NA 79
Average concentration of emissions of domestic wastewater (Vietnam) - Ammonia nitrogen Mg/L 0.29 0.2 0.27 79
Average concentration of emissions of domestic wastewater (Vietnam) - Chemical oxygen demand Mg/L 15 19 25.68 79
Average concentration of emissions of domestic wastewater (Vietnam) - Petroleum type Mg/L 0.3 14.3 79
Average concentration of emissions of domestic wastewater (Vietnam) - Suspended matter Mg/L 0.02 4.5 5.25 79
Average concentration of emissions of domestic wastewater (Vietnam) - Total nitrogen Mg/L 8.57 12.04 12.76 79
Average concentration of emissions of domestic wastewater (Vietnam) - Total phosphorus Mg/L 2.18 2.96 2.47 79
Average concentration of emissions of industrial wastewater (Mainland China) - Ammonia nitrogen Mg/L 1.7 1.73 0.76 78
Average concentration of emissions of industrial wastewater (Mainland China) - Chemical oxygen demand Mg/L 34.08 50.72 26.34 78
Average concentration of emissions of industrial wastewater (Mainland China) - Cyanide Mg/L 0.0037 0.0086 78
Average concentration of emissions of industrial wastewater (Mainland China) - Fluoride Mg/L 0.02 0.03 0.01 78
Average concentration of emissions of industrial wastewater (Mainland China) - Nickel Mg/L 0.093 0.18 0.03 78
Average concentration of emissions of industrial wastewater (Mainland China) - Petroleum type Mg/L 0.04 0.03 0.02 78
Average concentration of emissions of industrial wastewater (Mainland China) - Suspended matter Mg/L 16.35 17.26 19.2 78
Average concentration of emissions of industrial wastewater (Mainland China) - Tin Mg/L 0.052 0.087 0.03 78
Average concentration of emissions of industrial wastewater (Mainland China) - Total chromium Mg/L 0.015 0.01 0.01 78
Average concentration of emissions of industrial wastewater (Mainland China) - Total nitrogen Mg/L 9.15 17.84 10.99 78
Average concentration of emissions of industrial wastewater (Mainland China) - Total phosphorus Mg/L 0.048 0.07 0.05 78
Exhaust Gas Emission - Ammonia Kg 195.21 334.84 427.91 77
Exhaust Gas Emission - Chromic acid mist Kg 6.42 5.9 4.84 77
Exhaust Gas Emission - Hydrogen chloride Kg 3805.27 4150.57 2872.04 77
Exhaust Gas Emission - Hydrogen cyanide Kg 199.06 156.56 129.98 77
Exhaust Gas Emission - Nitrogen oxide Kg 1306.62 7602.73 1230.31 77
Exhaust Gas Emission - Sulphuric acid mist Kg 1936.56 2150.25 1010.87 77
Total discharge of domestic wastewater Ton 2312074.82 1982631.5 1933522.7 79
Total discharge of industrial wastewater Ton 1160032.5 713298.78 833063.43 78

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Density of Scope 1 Tonnes of CO2 equivalents/million USD 3.28 3.14 62, 63
Density of Scope 1 + Scope 2 (location-based) Tonnes of CO2 equivalents/million USD 61.26 62
Density of Scope 1 + Scope 2 (market-based) Tonnes of CO2 equivalents/million USD 57 62
Density of Scope 2 Tonnes of CO2 equivalents/million USD 54.28 63
Density of Scope 2 (location-based) Tonnes of CO2 equivalents/million USD 58.12 62
Density of Scope 2 (market-based) Tonnes of CO2 equivalents/million USD 53.86 62
Density of greenhouse gas emission 1 1.93 3.28 3.14 80
Density of greenhouse gas emission 2 (location-based) Tons of COâ‚‚ equivalent/Million USD 75.59 54.28 58.12 80
Density of greenhouse gas emission 2 (market-based) Tons of COâ‚‚ equivalent/Million USD 75.59 54.28 53.86 80
Greenhouse gas emission 1 Tons of COâ‚‚ equivalent 8679.81 14873.2 13158.45 80
Greenhouse gas emission 2 (location-based) Tons of COâ‚‚ equivalent 339403.44 245927.63 243883.04 80
Greenhouse gas emission 2 (market-based) Tons of COâ‚‚ equivalent 339403.44 245927.63 226004.45 80
Scope 1 Tonnes of CO2 equivalents 14873.2 13158.45 62, 63
Scope 2 Tonnes of CO2 equivalents 245927.63 63
Scope 2 (location-based) Tonnes of CO2 equivalents 243883.04 62
Scope 2 (market-based) Tonnes of CO2 equivalents 226004.45 62
Total GHG emission (location-based) 348083.25 260800.83 257041.49 80
Total GHG emission (market-based) 348083.25 260800.83 239162.9 80
Total Scope 1 + Scope 2 Tonnes of CO2 equivalents 260800.83 63
Total Scope 1 + Scope 2 (location-based) Tonnes of CO2 equivalents 257041.49 62
Total Scope 1 + Scope 2 (market-based) Tonnes of CO2 equivalents 239162.9 62
Total density (Scope 1 + Scope 2) Tonnes of CO2 equivalents/million USD 57.56 63

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Discharge density of hazardous waste Ton/Million USD 0.88 0.75 0.98 79
Hazardous waste Ton 3945.26 3408.38 4095.4 79
Total waste Ton 35688.63 26090.36 32420.38 79

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Discharge density of non-hazardous waste Ton/Million USD 6.41 5.01 6.75 79
Non-hazardous waste Ton 28781.37 22681.98 28324.98 79

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 2024 2025 Report Pages
Acetylene consumption Kg NA 240 55 76
Acetylene consumption density Kg/Million USD NA 0.05 0.01 76
Diesel consumption (fixed combustion source) Ton 12.23 3.82 53.95 76
Diesel consumption (mobile combustion source) Ton 30.09 162.64 22.4 76
Diesel consumption density (fixed combustion source) 0.0027 0.0008 0.01 76
Diesel consumption density (mobile combustion source) Ton/Million USD 0.0067 0.04 0.01 76
Electricity consumption Thousand KWH 561301.51 544783.28 545713.48 76
Electricity consumption density Thousand KWH/Million USD 125.01 120.25 130.06 76
Electricity consumption density of FIT kWh per million USD 125.01 120.25 130.06 60
FIT non-renewable electricity consumption thousand kWh 358763 60
FIT non-renewable electricity share % 66 60
FIT non-renewable energy ratio % 65.74 60
FIT reinstated non-renewable electricity consumption thousand kWh 391818.38 60
FIT reinstated non-renewable energy ratio % 71.92 60
FIT reinstated renewable electricity consumption thousand kWh 152964.9 60
FIT reinstated renewable energy ratio % 28.08 60
FIT renewable electricity consumption thousand kWh 186950.48 60
FIT renewable electricity share % 34 60
FIT renewable energy ratio % 34.26 60
Gasoline consumption (mobile combustion source) Ton 118.11 230.23 241.46 76
Gasoline consumption density (mobile combustion source) 0.03 0.05 0.06 76
Natural gas consumption Cubic meters 3494900.69 4421609.7 4115600.32 76
Natural gas consumption density Cubic meter/Million USD 778.34 975.94 980.84 76
Renewable energy consumption kWh 148406757 182531808.8 72
Renewable energy procurement in Germany HQ and Ukraine (FIT Voltaire) renewable energy 100% 72
Renewable energy ratio % 31.87% 38.85% 20 25 72
Steam consumption Ton 144555.58 159641.97 128442.62 76
Steam consumption density Ton/Million USD 32.19 35.26 30.61 76
Total FIT electricity consumption thousand kWh 545713.48 60
Total energy consumption kWh 465615164 469894406.9 72

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Domestic wastewater discharge density of FIT Ton per million USD 514.91 437.91 460.8 67
Domestic wastewater discharge intensity Ton/Million USD 514.91 437.91 460.8 79
Industrial wastewater discharge density of FIT Ton per million USD 258.35 157.44 198.54 67
Industrial wastewater discharge intensity Ton/Million USD 258.35 157.44 198.54 78
Water consumption Ton 6425292.21 6202758.17 5104230.53 76
Water consumption density Ton/Million USD 1431 1369.08 1216.45 76
Water consumption density of FIT Ton per million USD 1431 1369.08 1216.45 67

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
FIT renewable energy ratio increase compared with 2022 % 6.18 60

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2021 2022 2023 Report Pages
Packaging Materials (density) - Paper Ton/Million USD 4.75 2.76 2.96 77
Packaging Materials (density) - Plastic Ton/Million USD 2.3 2.43 2.85 77
Packaging Materials (density) - Total Ton/Million USD 7.82 6.15 6.89 77
Packaging Materials (density) - Wood Ton/Million USD 0.77 0.96 1.07 77
Packaging Materials - Metal Ton 0.1 0.15 77
Packaging Materials - Paper Ton 21329.98 12507.3 12417.15 77
Packaging Materials - Plastic Ton 10347.58 11001.98 11969.63 77
Packaging Materials - Wood Ton 3439.04 4333.39 4505.8 77
Packaging materials consumption Ton 35116.59 27842.78 28892.73 77

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Age - Age 30 to 50 31106 31223 36746 80
Age - Age above 50 783 931 1762 80
Age - Below age 30 24568 21967 25910 80
Employee Structure - Full-time Person 56453 54118 64382 80
Employee Structure - Part-time Person 4 3 36 80
Employee Structure - Rank - Grassroot Staff 54328 51029 60987 81
Employee Structure - Rank - Middle Management 1639 2401 2151 81
Employee Structure - Rank - Senior Management 490 691 1280 81
Employee Structure - Regional distribution - Mainland China Person 27471 25816 24462 81
Employee Structure - Regional distribution - Others Person 3747 81
Employee Structure - Regional distribution - Taiwan Person 970 1020 1026 81
Employee Structure - Regional distribution - United States Person 1012 993 1073 81
Employee Structure - Regional distribution - Vietnam Person 27004 26292 34110 81
Gender - Female 29382 29099 34683 80
Gender - Male 27075 25022 29735 80
Number of employees 56457 54121 64418 80
Total employees - Above age 50 persons 1762 50
Total employees - Age 30-50 persons 36746 50
Total employees - Below age 30 persons 25910 50
Total employees - Female persons 29735 50
Total employees - Full time persons 64382 50
Total employees - Mainland China persons 34110 50
Total employees - Male persons 34683 50
Total employees - Others (region) persons 1026 50
Total employees - Part-time persons 36 50
Total employees - Taiwan persons 24462 50
Total employees - US persons 1073 50
Total employees - Vietnam persons 3747 50

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Employee Turnover Rate - Age - Age 30 to 50 % 15.12 14.08 14.61 81
Employee Turnover Rate - Age - Age above 50 % 0.15 0.15 0.5 81
Employee Turnover Rate - Age - Below age 30 % 23.58 24.01 24.41 81
Employee Turnover Rate - Gender - Female % 17.77 18.19 21.7 81
Employee Turnover Rate - Gender - Male % 21.39 20.58 18.17 81
Employee Turnover Rate - Regional distribution - Mainland China % 47.06 26.12 29.14 81
Employee Turnover Rate - Regional distribution - Others % 29.82 81
Employee Turnover Rate - Regional distribution - Taiwan % 14.95 14.57 11.32 81
Employee Turnover Rate - Regional distribution - United States % 13.14 12.2 9.22 81
Employee Turnover Rate - Regional distribution - Vietnam % 53.16 38.73 37.26 81

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2021 2022 2023 Report Pages
Work-related injuries - Number of work-related death Person 2 81
Work-related injuries - Number of work-related injuries Person 104 112 119 81
Work-related injuries - Proportion of deaths due to the Company % 1.92 81
Work-related injuries - Rate of work-related fatalities % 0.0035 81

Lost days due to work injury.

Indicator Unit 2021 2022 2023 Report Pages
Work-related injuries - Number of working days lost due to work-related injuries Workday loss 4645.5 4691 4420.63 81

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 2022 2023 Report Pages
Total number of trainees Person 46062 47465 64423 82
Total number of trainees - Female Person 19018 21478 34062 82
Total number of trainees - Grassroot staff Person 43925 44686 61258 82
Total number of trainees - Male Person 27044 25987 30361 82
Total number of trainees - Middle level management Person 1646 2092 1948 82
Total number of trainees - Senior management Person 491 687 1217 82
Training ratio: gender - Female % 64.73 73.81 98.21 82
Training ratio: gender - Male % 99.89 103.86 102.11 82
Training ratio: rank - Grassroot staff % 80.85 87.57 100.44 82
Training ratio: rank - Middle level management % 100.43 87.13 90.56 82
Training ratio: rank - Senior management % 100.2 99.42 95.08 82

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 2022 2023 Report Pages
Total training hours Hour 1350227.5 1697881.6 1980851 82
Total training hours - Grassroot staff Hour 1305077 1631566.1 1872740 82
Total training hours - Middle level management Hour 29659.5 41733 54866 82
Total training hours - Senior management Hour 15491 24582.5 53245 82
Training hours per person Hour/person 29.31 35.77 30.75 82
Training hours per person - Female Hour/person 28.48 35.92 28.28 82
Training hours per person - Grassroot staff Hour/person 29.71 36.51 30.57 82
Training hours per person - Male Hour/person 29.9 35.65 33.51 82
Training hours per person - Middle level management Hour/person 18.02 19.95 28.17 82
Training hours per person - Senior management Hour/person 31.55 35.78 43.75 82

Number of suppliers by geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Number of suppliers - Hong Kong, Macau and Taiwan 320 241 607 83
Number of suppliers - Mainland China 1286 2127 2692 83
Number of suppliers - Overseas 397 108 1341 83
Number of suppliers - Total 2003 2476 4640 83

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 2022 2023 Report Pages
Product and services complaints Case 406354 438786 566446 83

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021 2022 2023 Report Pages
Amount of charitable donations - Belkin and FIT Voltaira USD 51350 8840.5 24471 83
Amount of charitable donations - FIT RMB 4500057 330588.23 328877 83

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Direct GHG Emissions (Scope 1) Tons of COâ‚‚ equivalent 8679.81 14873.2 13158.45
Indirect Energy Emissions (Scope 2) Tons of COâ‚‚ equivalent 339403.44 245927.63 243883.04
Scope 1 GHG Emissions Intensity (By Revenue) Tonnes of CO2 equivalents/million USD 1.93 3.28 3.14
Scope 2 GHG Emissions Intensity (By Revenue) Tons of COâ‚‚ equivalent/Million USD 75.59 54.28 58.12
Total GHG Emissions Tons of COâ‚‚ equivalent 348083.25 260800.83 257041.49
Total GHG Emissions Intensity (By Revenue) Tons of COâ‚‚ equivalent/Million USD 75.59 57.56 61.26

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Total Hazardous Waste Ton 3945.26 3408.38 4095.4

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Non-Hazardous Waste Disposed Ton 28781.37 22681.98 28324.98
Total Non-Hazardous Waste Intensity (By Revenue) Ton/Million USD 6.41 5.01 6.75

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023 2024 2025
Diesel Fuel Consumption Ton 42.32 166.46 76.35
Energy Consumption Intensity (By Revenue) None
Gasoline Consumption Ton 118.11 230.23 241.46
Natural Gas Consumption Cubic meters 3494900.69 4421609.7 4115600.32
Percentage of Renewable Energy Consumption % 31.87 38.85 20 25
Purchased Electricity kWh 561301510 544783280 545713480
Purchased Electricity Intensity (By Revenue) Thousand KWH/Million USD 125.01 120.25 130.06
Purchased Steam Ton 144555.58 159641.97 128442.62
Renewable Energy Consumption kWh 148406757 182531808.8
Total Energy Consumption kWh 465615164 469894406.9

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Discharge of Domestic Wastewater Ton per million USD 514.91 437.91 460.8
Discharge of Industrial Wastewater Ton per million USD 258.35 157.44 198.54
Water Consumption Ton 6425292.21 6202758.17 5104230.53
Water Consumption Intensity (By Revenue) Ton/Million USD 1431 1369.08 1216.45

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2021 2022 2023
Packaging Material Consumption (Metal) Ton 0.1 0.15
Packaging Material Consumption (Paper) Ton 21329.98 12507.3 12417.15
Packaging Material Consumption (Plastic) Ton 10347.58 11001.98 11969.63
Packaging Material Intensity (By Revenue) Ton/Million USD 7.82 6.15 6.89
Packaging Materials Consumed Ton 35116.59 27842.78 28892.73
Usage of Packaging Materials (Wood) Ton 3439.04 4333.39 4505.8

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Employees Aged 30-50 Person 31106 31223 36746
Number of Employees Aged Above 50 Person 783 931 1762
Number of Employees Aged Below 30 Person 24568 21967 25910
Number of Employees in Mainland China Person 27471 25816 24462
Number of Employees in Taiwan Person 970 1020 1026
Number of Employees in United States Person 1012 993 1073
Number of Employees in Vietnam Person 27004 26292 3747
Number of Female Employees Person 29382 29099 34683
Number of Full-time Employees Person 56453 54118 64382
Number of Male Employees Person 27075 25022 29735
Number of Part-time Employees Person 4 3 36
Number of Total Employees Person 56457 54121 64418
Percentage of Employees Aged 30-50 % 55.1 57.7 57.1
Percentage of Employees Aged Above 50 % 1.4 1.7 2.7
Percentage of Employees Aged Below 30 % 43.5 40.6 40.2
Percentage of Female Employees % 52 53.8 53.9
Percentage of Full-time Employees % 100 100 99.9
Percentage of Male Employees % 48 46.2 46.1
Percentage of Part-time Employees % 0.1

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Turnover Rate of Employees Aged 30-50 % 15.12 14.08 14.61
Turnover Rate of Employees Aged Above 50 % 0.15 0.15 0.5
Turnover Rate of Employees Aged Below 30 % 23.58 24.01 24.41
Turnover Rate of Employees in Mainland China % 47.06 26.12 29.14
Turnover Rate of Employees in Taiwan % 14.95 14.57 11.32
Turnover Rate of Employees in United States % 13.14 12.2 9.22
Turnover Rate of Employees in Vietnam % 53.16 38.73 37.26
Turnover Rate of Female Employees % 17.77 18.19 21.7
Turnover Rate of Male Employees % 21.39 20.58 18.17

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2021 2022 2023
Fatalities Rate as a Result of Work-related Injuries % 0.0035
Fatalities Rate of the Last 3 Years % 0.0035 0.0011666666666666668 0.0011666666666666668
Number of Fatalities as a Result of Work-related Injuries Person 2
Number of Fatalities of the Last 3 Years Person 2 2 2
Number of Work-related Fatalities Person 2
Work-related Fatalities Rate % 0.0035

Lost days due to work injury.

Standard Indicator Unit 2021 2022 2023
Lost Days Due to Work-related Injuries Workday loss 4645.5 4691 4420.63

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021 2022 2023
Percentage of Trained Female Employees % 64.73 73.81 98.21
Percentage of Trained General Employees % 80.85 87.57 100.44
Percentage of Trained Male Employees % 99.89 103.86 102.11
Percentage of Trained Middle Management % 100.43 87.13 90.56
Percentage of Trained Senior Management % 100.2 99.42 95.08

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021 2022 2023
Average Training Hours (Female) Hour/person 28.48 35.92 28.28
Average Training Hours (General Staff) Hour/person 29.71 36.51 30.57
Average Training Hours (Male) Hour/person 29.9 35.65 33.51
Average Training Hours (Middle Management) Hour/person 18.02 19.95 28.17
Average Training Hours (Senior Management) Hour/person 31.55 35.78 43.75
Average Training Hours per Employee Hour/person 29.31 35.77 30.75
Total Training Hours Hour 1350227.5 1697881.6 1980851

Number of suppliers by geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Suppliers in Hong Kong 320 241 607
Number of Suppliers in Mainland China 1286 2127 2692
Number of Suppliers in Overseas 397 108 1341
Number of Total Suppliers 2003 2476 4640

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2021 2022 2023
Number of Products and Service Related Complaints Case 406354 438786 566446

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021 2022 2023
Total Cash Donations USD 51350 330588.23 24471
Total Public Welfare Donations USD 4500057 8840.5 24471
Total Social Investment USD 51350 330588.23 24471