2023 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Total number of employees | employees | 3418 | 50 |
| Total workforce by age group - 31-40 | %, employees | 2034 | 50 |
| Total workforce by age group - 41-50 | %, employees | 386 | 50 |
| Total workforce by age group - Above 50 | %, employees | 0.82 | 50 |
| Total workforce by age group - Below 30 | %, employees | 970 | 50 |
| Total workforce by employment type - Dispatch | % | 0.00 | 50 |
| Total workforce by employment type - Full time | %, employees | 3418 | 50 |
| Total workforce by employment type - Intern | % | 0.00 | 50 |
| Total workforce by employment type - Part time | % | 0.00 | 50 |
| Total workforce by gender - Female | %, employees | 44.00 | 50 |
| Total workforce by gender - Male | %, employees | 56.00 | 50 |
| Total workforce by geographical region - Chinese Mainland | %, employees | 3416 | 50 |
| Total workforce by geographical region - Hong Kong, Macau and Taiwan regions | %, employees | 2 | 50 |
| Total workforce by geographical region - Overseas | % | 0.00 | 50 |
| Total workforce by rank - Executives | %, employees | 25 | 50 |
| Total workforce by rank - General staff | %, employees | 96.49 | 50 |
| Total workforce by rank - Middle and senior management | %, employees | 2.78 | 50 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Employee turnover rate by age group - 31-40 | %, employees leaving employment | 49.16 | 50 |
| Employee turnover rate by age group - 41-50 | %, employees leaving employment | 145 | 50 |
| Employee turnover rate by age group - Above 50 | %, employees leaving employment | 17 | 50 |
| Employee turnover rate by age group - Below 30 | %, employees leaving employment | 106.39 | 50 |
| Employee turnover rate by gender - Female | %, employees leaving employment | 959 | 50 |
| Employee turnover rate by gender - Male | %, employees leaving employment | 1235 | 50 |
| Employee turnover rate by geographical region - Chinese Mainland | %, employees leaving employment | 2193 | 50 |
| Employee turnover rate by geographical region - Hong Kong, Macau and Taiwan regions | % | 0.00 | 50 |
| Employee turnover rate by geographical region - Overseas | %, employees leaving employment | 0.00 | 50 |
| Total employee turnover rate | %, employees leaving employment | 2194 | 50 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of work-related injuries | 20 | 7 | 4 | 50 | |
| Rate of work-related fatalities | % | 0.00 | 0.00 | 0.00 | 50 |
Lost days due to work injury.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Lost days due to work injury | days | 75 | 50 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of employees trained by gender - Female | %, employees | 43.99 | 50 |
| Number of employees trained by gender - Male | %, employees | 1723 | 50 |
| Number of employees trained by rank - Executive | %, employees | 0.81 | 50 |
| Number of employees trained by rank - General staff | %, employees | 96.09 | 50 |
| Number of employees trained by rank - Middle and senior management | %, employees | 3.10 | 50 |
| Total employee trained | %, employees | 3076 | 50 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Average training hours per employee | hours | 52 | 51 |
| Average training hours per employee by gender - Female | hours | 49 | 50 |
| Average training hours per employee by gender - Male | hours | 54 | 50 |
| Executives average training hours | hours | 31 | 51 |
| General staff average training hours | hours | 49 | 51 |
| Middle and senior management average training hours | hours | 75 | 51 |
Number of suppliers by geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Suppliers in China Mainland | 3026 | 51 | |
| Total number of suppliers | 3026 | 51 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of suppliers where relevant policies (especially environmental protection and social policies) are being implemented (entity) | 3026 | 51 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of complaints handled (time) | 24153 | 51 | |
| Number of complaints received (time) | 24153 | 51 | |
| Percentage of complaints handled (%) | 100.00% | 51 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of corruption lawsuits (cases) | 1 | 51 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of suppliers signing Letter of Undertaking of Integrity (entity) | 3026 | 51 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of anti-corruption training (session) | 21 | 51 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Charity donation amount | RMB million | 1 | 51 |
| Number of employee volunteers | 120 | 51 | |
| Total hours of employee volunteer service | hours | 1080 | 51 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Direct GHG Emissions (Scope 1) | tonnes of CO2e |
| Indirect Energy Emissions (Scope 2) | tonnes of CO2e |
| Scope 1 GHG Emissions Intensity (By Area) | tonnes of CO2e/sq.m. GFA |
| Total GHG Emissions | tonnes of CO2e |
| Total GHG Emissions Intensity (By Area) | tonnes of CO2e/sq.m. GFA |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Hazardous Waste (Used Batteries) | tonnes |
| Total Hazardous Waste Intensity (By Area) | kg/sq.m. GFA |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Non-Hazardous Waste (Construction Waste) | tonnes |
| Non-Hazardous Waste (Domestic Waste) | tonnes |
| Non-Hazardous Waste (Electronic Waste) | tonnes |
| Non-Hazardous Waste Recycled | tonnes |
| Total Non-Hazardous Waste Intensity (By Area) | Tonnes/sq.m. GFA |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Diesel Fuel Consumption | Litres |
| Energy Consumption Intensity (By Area) | kWh/sq.m. GFA |
| Gasoline Consumption | Litres |
| LPG Consumption | Kg |
| Natural Gas Consumption | m³ |
| Total Direct Energy Consumption | kWh |
| Total Energy Consumption | kWh |
| Total Indirect Energy Consumption | kWh |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Recycled Water Usage | tonnes |
| Water Consumption | m³ |
| Water Consumption in Office | m³ |
| Water Consumption in Production and Operation | m³ |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 2420 |
| Number of Employees Aged Above 50 | employees | 28 |
| Number of Employees Aged Below 30 | employees | 970 |
| Number of Employees in Hong Kong and Mainland China | employees | 3418 |
| Number of Employees in Mainland China | employees | 3416 |
| Number of Female Employees | employees | 1504 |
| Number of Full-time Employees | employees | 3418 |
| Number of General Employees | employees | 3298 |
| Number of Male Employees | employees | 1914 |
| Number of Middle Management Employees | employees | 95 |
| Number of Senior Management Employees | employees | 25 |
| Number of Total Employees | employees | 3418 |
| Percentage of Employees Aged 30-50 | % | 70.8 |
| Percentage of Employees Aged Above 50 | % | 0.82 |
| Percentage of Employees Aged Below 30 | % | 28.38 |
| Percentage of Employees in Hong Kong and Mainland China | % | 100 |
| Percentage of Employees in Mainland China | % | 99.94 |
| Percentage of Female Employees | % | 44 |
| Percentage of Full-time Employees | % | 100 |
| Percentage of General Employees | % | 96.49 |
| Percentage of Male Employees | % | 56 |
| Percentage of Middle Management Employees | % | 2.78 |
| Percentage of Senior Management Employees | % | 0.73 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 49.16 |
| Turnover Rate of Employees Aged Above 50 | % | 60.71 |
| Turnover Rate of Employees Aged Below 30 | % | 106.39 |
| Turnover Rate of Employees in Mainland China | % | 64.2 |
| Turnover Rate of Female Employees | % | 63.76 |
| Turnover Rate of Male Employees | % | 64.52 |
| Turnover Rate of Total Employees | % | 64.19 |
Lost days due to work injury.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Lost Days Due to Work-related Injuries | days | 75 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Percentage of Employees Trained | % | 90.06 |
| Percentage of Trained Executive Employees | % | 0.81 |
| Percentage of Trained Female Employees | % | 43.99 |
| Percentage of Trained General Employees | % | 96.09 |
| Percentage of Trained Male Employees | % | 56.01 |
| Percentage of Trained Middle Management | % | 3.1 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Average Training Hours (Executive Employees) | hours | 31 |
| Average Training Hours (Female) | hours | 49 |
| Average Training Hours (General Staff) | hours | 49 |
| Average Training Hours (Male) | hours | 54 |
| Average Training Hours (Senior Management) | hours | 75 |
| Average Training Hours per Employee | hours | 52 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Suppliers in Mainland China | 3026 | |
| Number of Total Suppliers | 3026 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Complaints Handling Rate | % | 100 |
| Number of Complaints Dealt with | 24153 | |
| Total Number of Customer Complaints | 24153 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Corruption Litigation | cases | 1 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Anti-corruption Training Session | 21 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Employees Participating in Volunteer Activities | 120 | |
| Total Public Welfare Donations | RMB million | 1 |
| Total Volunteer Service Hours | hours | 1080 |