Environmental, Social and Governance Report 2023
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| NOx density | % year-on-year | -22 | 49 | |
| NOx emissions | Tonne | 0.16 | 0.16 | 80 |
| Particulate matters emissions | kg | 15.1 | 13.58 | 80 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Carbon dioxide emissions (scope 1) | Tonne of CO2e | 132 | 88 | 80 | |
| Carbon dioxide emissions (scope 2) | Tonne of CO2e | 38944 | 43432 | 80 | |
| Carbon dioxide emissions (scope 3 - business travel) | Tonne of CO2e | / | 88 | 80 | |
| Carbon dioxide emissions intensity (scope 1) | Tonne of CO2e/1000 m2 | 0.003 | 0.001 | 80 | |
| Carbon dioxide emissions intensity (scope 2) | Tonne of CO2e/1000 m2 | 0.75 | 0.67 | 80 | |
| Carbon emissions intensity | tonnes of CO₂e/1000 m² | 1.2 | 0.76 | 0.67 | 6 |
| Carbon emissions intensity (scope 1 and 2) | Tonne of CO2e/1000 m2 | 0.76 | 0.67 | 80 | |
| Intensity of GHG emission | % year-on-year | -12 | 49 | ||
| SO2 emissions | kg | 0.32 | 0.41 | 80 | |
| Total carbon dioxide emissions (scope 1 and 2) | Tonne of CO2e | 39076 | 43608 | 80 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Hazardous waste intensity | % year-on-year, Tonne/1000 m2, tonnes/1000 m² | 0.0003 | 0.0002 | -41 | 6, 49, 80 |
| Total hazardous waste produced | Tonne | 10.94 | 7.72 | 80 | |
| Waste modular tubes | Tonne | 7.42 | 5.64 | 80 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Gardening waste | Tonne | 255 | 207 | 80 |
| Non-hazardous waste intensity | % year-on-year, Tonne/1000 m2 | 0.043 | -8 | 49, 80 |
| Other non-hazardous waste | Tonne | 1937 | 328 | 80 |
| Total non-hazardous waste produced | Tonne | 2198 | 540 | 80 |
| Waste computers recycled | Tonne | 0.48 | 0.55 | 80 |
| Waste electronic products | Tonne | 2.49 | 1.2 | 80 |
| Waste furniture | Tonne | 6 | 5 | 80 |
| Waste selenium drums and ink cartridges | Tonne | 1.03 | 0.88 | 80 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| New waste sorting stations set up | 113 | 49 | |
| Smart community recycle bins set up | 92 | 49 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Canned liquefied petroleum gas (LPG) consumption | kg | 12112 | 7596 | 80 | |
| Contracted gross floor area | 1000 m² | 58884 | 70597 | 83448 | 6 |
| Diesel consumption | L | 16121 | 14252 | 80 | |
| Energy consumption intensity | % year-on-year, MWh/1000 m2, MWh/1000 m² | 2.12 | 1.33 | -12 | 6, 49, 80 |
| Gasoline consumption | L | 15581 | 12063 | 80 | |
| Gasoline usage density | % year-on-year | -39 | 49 | ||
| Mileage of corporate vehicle | % year-on-year | -14 | 49 | ||
| Mileage of corporate vehicle (energy management) | % year-on-year | -14 | 49 | ||
| Natural gas consumption | m3 | 8635 | 371 | 80 | |
| Renewable energy consumption | kWh | 7201 | 7200 | 80 | |
| Total electricity consumption | kWh | 68723624 | 76156216 | 80 | |
| Total energy consumption | MWh | 68881 | 76559 | 80 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Rainwater collected | cubic metres | 13841 | 49 | ||
| Rainwater collection | m3 | 20169 | 13841 | 80 | |
| Total water consumption (excluding rainwater) | m3 | 1734795 | 1640862 | 80 | |
| Water consumption | % year-on-year | -5 | 49 | ||
| Water consumption intensity | % year-on-year, m3/1000 m2, m³/1000 m² | 43.16 | 33.56 | -25 | 6, 49, 80 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Energy consumption intensity reduction target | % year on year | -5 | 79 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Office paper consumption | Tonne | / | 42.77 | 80 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Gross floor area under management | 1000 m² | 38872 | 51689 | 65211 | 6 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Directors by age - 40-49 | % | 55.56 | 56 | |
| Directors by age - ≥50 | % | 44.44 | 56 | |
| Directors by gender - Female | % | 11.11 | 56 | |
| Directors by gender - Male | % | 88.89 | 56 | |
| Directors by level - Executive Directors | 1/3 | 56 | ||
| Directors by level - Independent Non-executive Directors | 1/3 | 56 | ||
| Directors by level - Non-executive Directors | 1/3 | 56 | ||
| Employees by age - 30-49 | % | 61.55 | 56 | |
| Employees by age - <29 | % | 22.75 | 56 | |
| Employees by age - ≥50 | % | 25.7 | 56 | |
| Employees by gender - Female | % | 59.38 | 56 | |
| Employees by gender - Male | % | 40.62 | 56 | |
| Employees by region - Hong Kong, Macau and Taiwan | % | 4.76 | 56 | |
| Employees by region - Mainland | % | 95.22 | 56 | |
| Employees by region - Overseas | % | 0.02 | 56 | |
| Junior employees | Headcount | 12012 | 13126 | 81 |
| Middle management employees | Headcount | 539 | 556 | 81 |
| Number of employees aged 29 or below | Headcount | 3287 | 3531 | 81 |
| Number of employees aged 30-49 | Headcount | 6528 | 7085 | 81 |
| Number of employees aged 50 or above | Headcount | 2784 | 3127 | 81 |
| Number of employees in Hong Kong, Macao and Taiwan | Headcount | 654 | 654 | 81 |
| Number of employees in Mainland China | Headcount | 11944 | 13086 | 81 |
| Number of employees in overseas regions | Headcount | 1 | 3 | 81 |
| Number of employees recruited during the year | 7359 | 56 | ||
| Number of female employees | Headcount | 4885 | 5582 | 81 |
| Number of full-time employees | Headcount | 12558 | 13743 | 81 |
| Number of male employees | Headcount | 7714 | 8161 | 81 |
| Number of part-time employees | Headcount | 41 | 81 | |
| Senior management employees | Headcount | 48 | 61 | 81 |
| Total number of employees | Headcount | 12599 | 13743 | 81 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Employee turnover rate | % | 29.24 | 28.29 | 81 |
| Turnover rate of employees aged 29 or below | % | 38.35 | 37.63 | 81 |
| Turnover rate of employees aged 30 to 49 | % | 26.26 | 23.42 | 81 |
| Turnover rate of employees aged 50 or above | % | 23.11 | 26.46 | 81 |
| Turnover rate of employees in Hong Kong, Macao and Taiwan | % | 30.5 | 33.6 | 81 |
| Turnover rate of employees in Mainland China | % | 29.16 | 28.01 | 81 |
| Turnover rate of employees in overseas regions | % | 75 | 81 | |
| Turnover rate of female employees | % | 30.9 | 28.68 | 81 |
| Turnover rate of male employees | % | 28.15 | 28.02 | 81 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of work injuries | Case | 16 | 6 | 82 | |
| Number of work-related fatalities | Headcount | 1 | 1 | 1 | 82 |
| Rate of work-related fatalities | % | 0.009 | 0.008 | 0.007 | 82 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Total lost days due to work injury | Day | 843 | 69 | 82 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Percentage of employees trained by employee category - Junior employees | % | 95.44 | 95.51 | 61, 82 |
| Percentage of employees trained by employee category - Middle management | % | 4.17 | 4.05 | 61, 82 |
| Percentage of employees trained by employee category - Senior management | % | 0.39 | 0.44 | 61, 82 |
| Percentage of employees trained by gender - Female employees | % | 39.89 | 40.62 | 82 |
| Percentage of employees trained by gender - Male employees | % | 60.11 | 59.38 | 82 |
| Total headcount of employees trained | Headcount | 12542 | 13743 | 82 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Average training hours by employee category - Junior employees | Hour | 38 | 44 | 82 | |
| Average training hours by employee category - Middle management | Hour | 83 | 26 | 82 | |
| Average training hours by employee category - Senior management | Hour | 294 | 54 | 82 | |
| Average training hours by gender - Female employees | Hour | 37 | 43 | 82 | |
| Average training hours by gender - Male employees | Hour | 44 | 44 | 82 | |
| Average training hours per employee | Hour, hours | 41 | 43 | 5, 82 | |
| Percentage of total training | % | 99.55 | 100 | 82 | |
| Training hours per capita | hours | 40 | 41 | 43 | 6 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of suppliers in Central China | Number | 861 | 233 | 82 |
| Number of suppliers in Eastern China | Number | 1242 | 599 | 82 |
| Number of suppliers in Northern China | Number | 499 | 169 | 82 |
| Number of suppliers in Southwest China | Number | 402 | 169 | 82 |
| Number of suppliers in the Greater Bay Area | Number | 3866 | 2370 | 82 |
| Number of suppliers in total | Number | 6870 | 3540 | 82 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Complaint handling rate | % | 100 | 100 | 82 |
| Number of products and service-related complaints received | Time | 43436 | 28706 | 82 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Total duration of anti-corruption training for directors and staff | Hour | 19433 | 25945 | 82 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Total investment in charity and community services | RMB'000 | 5242 | 26851 | 82 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of employees participating in public welfare/volunteer activities | Headcount | 4352 | 899 | 82 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 15.1 | 13.58 |
| NOₓ Emissions | Tonne | 0.16 | 0.16 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonne of CO2e | 132 | 88 | |
| Indirect Energy Emissions (Scope 2) | Tonne of CO2e | 38944 | 43432 | |
| Scope 1 GHG Emissions Intensity (By Area) | Tonne of CO2e/1000 m2 | 0.003 | 0.001 | |
| Scope 2 GHG Emissions Intensity (By Area) | Tonne of CO2e/1000 m2 | 0.75 | 0.67 | |
| Scope 3 GHG Emissions (Business Travel) | Tonne of CO2e | 88 | ||
| Total GHG Emissions | Tonne of CO2e | 39076 | 43608 | |
| Total GHG Emissions Intensity (By Area) | tonnes of CO₂e/1000 m² | 1.2 | 0.76 | 0.67 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Total Hazardous Waste | Tonne | 10.94 | 7.72 | |
| Total Hazardous Waste Intensity (By Area) | tonnes/1000 m² | 0.0003 | 0.0002 | 0.0001 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Non-Hazardous Waste (Electronic Waste) | Tonne | 2.49 | 1.2 |
| Total Non-Hazardous Waste Intensity (By Area) | Tonne/1000 m2 | 0.043 | 0.008 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Diesel Fuel Consumption | L | 16121 | 14252 | |
| Energy Consumption Intensity (By Area) | MWh/1000 m² | 2.12 | 1.33 | 1.17 |
| Gasoline Consumption | L | 15581 | 12063 | |
| LPG Consumption | kg | 12112 | 7596 | |
| Natural Gas Consumption | m3 | 8635 | 371 | |
| Renewable Energy Consumption | kWh | 7201 | 7200 | |
| Total Electricity Consumption | kWh | 68723624 | 76156216 | |
| Total Energy Consumption | MWh | 68881 | 76559 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Water Consumption | m3 | 1734795 | 1640862 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Target Energy Consumption Reduction Percentage Compared to Last Year | % year on year | -5 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Packaging Material Consumption (Paper) | Tonne | 42.77 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Employees Aged 30-50 | Headcount | 6528 | 7085 |
| Number of Employees Aged Above 50 | Headcount | 2784 | 3127 |
| Number of Employees Aged Below 30 | Headcount | 3287 | 3531 |
| Number of Employees in Hong Kong, Macao and Taiwan | Headcount | 654 | 654 |
| Number of Employees in Mainland China | Headcount | 11944 | 13086 |
| Number of Employees in Overseas | Headcount | 1 | 3 |
| Number of Female Employees | Headcount | 4885 | 5582 |
| Number of Full-time Employees | Headcount | 12558 | 13743 |
| Number of Junior Management Employees | Headcount | 12012 | 13126 |
| Number of Male Employees | Headcount | 7714 | 8161 |
| Number of Middle Management Employees | Headcount | 539 | 556 |
| Number of New Employees | Headcount | 7359 | |
| Number of Part-time Employees | Headcount | 41 | |
| Number of Senior Management Employees | Headcount | 48 | 61 |
| Number of Total Employees | Headcount | 12599 | 13743 |
| Percentage of Employees Aged 30-50 | % | 51.81 | 61.55 |
| Percentage of Employees Aged Above 50 | % | 22.1 | 25.7 |
| Percentage of Employees Aged Below 30 | % | 26.09 | 22.75 |
| Percentage of Employees in Hong Kong and Mainland China | % | 99.13 | 99.98 |
| Percentage of Employees in Mainland China | % | 94.79 | 95.22 |
| Percentage of Employees in Overseas | % | 0.01 | 0.02 |
| Percentage of Female Employees | % | 38.76 | 59.38 |
| Percentage of Full-time Employees | % | 99.68 | 100 |
| Percentage of Male Employees | % | 61.24 | 40.62 |
| Percentage of New Employees | % | 53.56 | |
| Percentage of Part-time Employees | % | 0.33 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 26.26 | 23.42 |
| Turnover Rate of Employees Aged Above 50 | % | 23.11 | 26.46 |
| Turnover Rate of Employees Aged Below 30 | % | 38.35 | 37.63 |
| Turnover Rate of Employees in Hong Kong | % | 30.5 | 33.6 |
| Turnover Rate of Employees in Mainland China | % | 29.16 | 28.01 |
| Turnover Rate of Employees in Overseas | % | 75 | |
| Turnover Rate of Female Employees | % | 30.9 | 28.68 |
| Turnover Rate of Male Employees | % | 28.15 | 28.02 |
| Turnover Rate of Total Employees | % | 29.24 | 28.29 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Fatalities Rate as a Result of Work-related Injuries | % | 0.009 | 0.008 | 0.007 |
| Fatalities Rate of the Last 3 Years | % | 0.009 | 0.0085 | 0.008 |
| Number of Fatalities as a Result of Work-related Injuries | Headcount | 1 | 1 | 1 |
| Number of Fatalities of the Last 3 Years | Headcount | 1 | 2 | 3 |
| Number of Work-related Fatalities | Headcount | 1 | 1 | 1 |
| Work-related Fatalities Rate | % | 0.009 | 0.008 | 0.007 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 843 | 69 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit |
|---|---|
| Investment in Work Safety | RMB thousand |
| Number of People Receiving Training on Work Safety | person times |
| Number of Production Safety Emergency Drills | person times |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Percentage of Trained Female Employees | % | 39.89 | 40.62 |
| Percentage of Trained General Employees | % | 95.44 | 95.51 |
| Percentage of Trained Male Employees | % | 60.11 | 59.38 |
| Percentage of Trained Middle Management | % | 4.17 | 4.05 |
| Percentage of Trained Senior Management | % | 0.39 | 0.44 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hour | 37 | 43 | |
| Average Training Hours (General Staff) | Hour | 38 | 44 | |
| Average Training Hours (Male) | Hour | 44 | 44 | |
| Average Training Hours (Middle Management) | Hour | 83 | 26 | |
| Average Training Hours (Senior Management) | Hour | 294 | 54 | |
| Average Training Hours per Employee | hours | 40 | 41 | 43 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Suppliers in Central China | Number | 861 | 233 |
| Number of Suppliers in East China | Number | 1242 | 599 |
| Number of Suppliers in North China | Number | 499 | 169 |
| Number of Suppliers in Southwest China | Number | 402 | 169 |
| Number of Total Suppliers | Number | 6870 | 3540 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Complaint Growth Rate | % | -33.89 | |
| Complaints Handling Rate | % | 100 | 100 |
| Number of Products and Service Related Complaints | Time | 43436 | 28706 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Standard Indicator | Unit |
|---|---|
| Percentage of Employees Anti-corruption Policies have been Communicated to | % |
| Percentage of Suppliers Accepting Anti-corruption Policies | % |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Coverage Rate of Ethical Standards and Anti-Corruption Training | % | ||
| Total Anti-corruption Training Hours for Directors and Management | hours | 19433 | 25945 |
| Total Hours of Anti-corruption Training | hours |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Employees Participating in Volunteer Activities | Headcount | 4352 | 899 |
| Total Social Investment | RMB thousand |