Environmental, Social and Governance Report 2023

Company: YUEXIU PROPERTY (123)
Year: 2023
Published: 2024-04-29
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2023 Report Pages
Nitrogen oxides (NOx) Ton 1.21 98
Particulate matter Kg 114.76 98
Sulphur dioxide (SO2) Kg 3.03 98

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 by 2035 Report Pages
Emissions in Scope 1 tCO2e 1952.02 31
Emissions in Scope 2 tCO2e 62405.47 31
GHG emission intensity tCO2e/10000 square metres, tCO2e/RMB1000000, tCO2e/person 0.8 31
Greenhouse gas emission intensity Ton/10000 m², Ton/RMB1 million, Ton/person 0.8 98
Greenhouse gas emissions (Scope 1) Ton (Carbon Dioxide Equivalent) 1952.02 98
Greenhouse gas emissions (Scope 2) Ton (Carbon Dioxide Equivalent) 62405.47 98
Reduction in carbon emission intensity per unit area for public building projects compared to 2019 percent 45 16
Reduction in carbon emission intensity per unit area for residential projects compared to 2019 percent 23 16
Reduction in carbon emissions due to use of e-signatures tons 13.52 54
Reduction in carbon emissions from use of e-signatures tons 13.52 29
Total GHG emissions tCO2e 64337.49 31
Total greenhouse gas emissions (Scope 1 and Scope 2) Ton (Carbon Dioxide Equivalent) 64357.49 98

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 Report Pages
Fluorescent lamps containing mercury or energy-saving lamps Ton 5.82 98
Hazardous waste intensity Ton/10000 m², Ton/RMB1 million, Ton/person 0.002 98
Total hazardous waste Ton 19.67 98
Waste cartridges and toner cartridges Ton 1.69 98
Waste electrical and electronic equipment Ton 12.51 98

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 Report Pages
Construction and demolition waste Ton 132086.29 98
Gardening waste Ton 208.2 98
Non-hazardous waste intensity Ton/10000 m², Ton/RMB1 million, Ton/person 51.74 98
Recycling of computers Ton 6.88 98
Recycling of metal construction waste Ton 47507.59 98
Total non-hazardous waste Ton 132289.51 98
Total other non-hazardous waste Ton 516.28 98
Waste furniture Ton 18.55 98

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2023 2030 Report Pages
Carbon emission intensity per unit area of public building projects, reduction compared to 2019 % 24 29
Carbon emission intensity reduction for public building projects compared to 2019 % -44 18
Carbon emission intensity reduction for residential projects compared to 2019 % -23 18
GHG emission intensity (per unit area) for public construction projects, reduction compared to 2019 levels reduction compared to 2019 24% 54

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
Earthwork recycling Ton 41826.35 98
Reduction in consumption of trees due to use of e-signatures trees 225 54

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 Report Pages
Canned LPG Kg 10840.5 98
Canned LPG intensity Kg/10000 m², Kg/RMB1 million, Kg/person 0.12 98
Diesel oil Litre 18542.87 98
Diesel oil intensity Litre/10000 m², Litre/RMB1 million, Litre/person 1.29 98
Gasoline Litre 188607.27 98
Gasoline intensity Litre/10000 m², Litre/RMB1 million, Litre/person 8.36 98
Natural gas m³ 654732.95 98
Natural gas intensity m³/10000 m², m³/RMB1 million, m³/person 8.16 98
Pipeline gas m³ 11930 98
Pipeline gas intensity m³/10000 m², m³/RMB1 million, m³/person 0.62 98
Total electricity consumption kWh 109487495 98
Total electricity consumption intensity kWh/10000 m², kWh/RMB1 million, kWh/person 1364.04 98
Total gross floor area of new green building projects added to residential projects square metres 1353300 54
Total gross floor area of residential projects completed or under construction by end of 2023 square metres 26676300 54

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Purchase of green power certificates by Guangzhou Yuexiu Urban Construction Jones Lang LaSalle Property Services Co., Ltd. kWh 50000 54
Total water consumption m³ 2049041.46 1822737.75 99
Total water consumption (Total) m³ 2131501.14 99
Total water consumption (Yuexiu Property) m³ 490439.08 99
Total water consumption (Yuexiu Services) m³ 1640862.06 99
Water consumption intensity per 10000 m² m³/10000 m² 755.82 640.68 99
Water consumption intensity per 10000 m² (Yuexiu Property) m³/10000 m² 830.55 99
Water consumption intensity per RMB1 million m³/RMB1 million 35.71 25.17 99
Water consumption intensity per RMB1 million (Yuexiu Property) m³/RMB1 million 26.57 99
Water consumption intensity per person m³/person 125.55 99.06 99
Water consumption intensity per person (Yuexiu Property) m³/person 110.51 99

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
Annual power savings from energy management million kWh 2.5 29
Investment in energy management capitalised retrofit million RMB 19.11 29

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
Water risk stress assessment conducted at Guangzhou International Financial Centre assessment 1 54

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2023 Report Pages
Office paper Kg 11130 98
Reduction in number of trees used from use of e-signatures trees 225 29

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2023 Report Pages
New construction area that meets green building standards for commercial projects square meters 901300 29
New green building projects added to residential projects, total gross floor area projects 9 54
Number of projects in land reserve projects 128 48
Total number of residential projects completed or under construction by end of 2023 projects 163 54

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2022 Report Pages
Average temperature in China above pre-industrial (1850) level °C 1.15 48

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Employees aged 18–29 years old Person 4868 5347 99
Employees aged 18–29 years old (Total) Person 4854 99
Employees aged 18–29 years old (Yuexiu Property) Person 1323 99
Employees aged 18–29 years old (Yuexiu Services) Person 3531 99
Employees aged 30–49 years old Person 9965 10693 99
Employees aged 30–49 years old (Total) Person 11019 99
Employees aged 30–49 years old (Yuexiu Property) Person 3961 99
Employees aged 30–49 years old (Yuexiu Services) Person 7058 99
Employees aged 50 years old or above Person 2387 2360 99
Employees aged 50 years old or above (Total) Person 1387 99
Employees aged 50 years old or above (Yuexiu Property) Person 260 99
Employees aged 50 years old or above (Yuexiu Services) Person 1127 99
Employees from Chinese Mainland Person 15726 17769 99
Employees from Chinese Mainland (Total) Person 18578 99
Employees from Chinese Mainland (Yuexiu Property) Person 5492 99
Employees from Chinese Mainland (Yuexiu Services) Person 13088 99
Employees from Hong Kong, Macau and Taiwan Person 592 623 99
Employees from Hong Kong, Macau and Taiwan (Total) Person 705 99
Employees from Hong Kong, Macau and Taiwan (Yuexiu Property) Person 51 99
Employees from Hong Kong, Macau and Taiwan (Yuexiu Services) Person 654 99
Employees from Overseas Person 2 8 99
Employees from Overseas (Total) Person 4 99
Employees from Overseas (Yuexiu Property) Person 1 99
Employees from Overseas (Yuexiu Services) Person 3 99
Female employees Person 6421 6807 99
Female employees (Total) Person 7520 99
Female employees (Yuexiu Property) Person 1938 99
Female employees (Yuexiu Services) Person 5582 99
Full-time employees Person 16289 18148 99
Full-time employees (Total) Person 19287 99
Full-time employees (Yuexiu Property) Person 5544 99
Full-time employees (Yuexiu Services) Person 13743 99
Grass-roots employees Person 15033 16487 99
Grass-roots employees (Total) Person 17922 99
Grass-roots employees (Yuexiu Property) Person 4796 99
Grass-roots employees (Yuexiu Services) Person 13126 99
Male employees Person 9899 11593 99
Male employees (Total) Person 11767 99
Male employees (Yuexiu Property) Person 3606 99
Male employees (Yuexiu Services) Person 8161 99
Mid-level management Person 1123 1322 99
Mid-level management (Total) Person 1219 99
Mid-level management (Yuexiu Property) Person 663 99
Mid-level management (Yuexiu Services) Person 556 99
Number of Chinese directors 11 86
Number of directors aged 50–60 years old 5 86
Number of directors aged <50 years old 5 86
Number of directors aged >60 years old 4 86
Number of directors with bachelor degree 4 86
Number of directors with master degree 7 86
Number of executive directors on Board 6 86
Number of female directors 2 86
Number of independent non-executive directors on Board 4 86
Number of male directors 9 86
Number of non-executive directors on Board 1 86
Part-time employees Person 31 252 99
Senior management Person 163 203 99
Senior management (Total) Person 146 99
Senior management (Yuexiu Property) Person 60 99
Senior management (Yuexiu Services) Person 61 99
Total number of employees Person 16320 18400 99
Total number of employees (Total) Person 19287 99
Total number of employees (Yuexiu Property) Person 5544 99
Total number of employees (Yuexiu Services) Person 13743 99

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Employee turnover rate (18–29 years old) % 51.30% 52.05% 99
Employee turnover rate (18–29 years old, Total) % 34.49% 99
Employee turnover rate (18–29 years old, Yuexiu Property) % 24.36% 99
Employee turnover rate (18–29 years old, Yuexiu Services) % 37.57% 99
Employee turnover rate (30–49 years old) % 30.88% 29.56% 99
Employee turnover rate (30–49 years old, Total) % 21.01% 99
Employee turnover rate (30–49 years old, Yuexiu Property) % 16.24% 99
Employee turnover rate (30–49 years old, Yuexiu Services) % 24.62% 99
Employee turnover rate (50 years old or above) % 34.61% 35.04% 99
Employee turnover rate (50 years old or above, Total) % 25.40% 99
Employee turnover rate (50 years old or above, Yuexiu Property) % 9.72% 99
Employee turnover rate (50 years old or above, Yuexiu Services) % 26.40% 99
Employee turnover rate (Chinese Mainland) % 31.79% 35.01% 99
Employee turnover rate (Chinese Mainland, Total) % 25.37% 99
Employee turnover rate (Chinese Mainland, Yuexiu Property) % 18.23% 99
Employee turnover rate (Chinese Mainland, Yuexiu Services) % 28.01% 99
Employee turnover rate (Female) % 39.92% 34.02% 99
Employee turnover rate (Female, Total) % 26.58% 99
Employee turnover rate (Female, Yuexiu Property) % 19.78% 99
Employee turnover rate (Female, Yuexiu Services) % 28.68% 99
Employee turnover rate (Hong Kong, Macau and Taiwan) % 45.70% 5.62% 99
Employee turnover rate (Hong Kong, Macau and Taiwan, Total) % 32.28% 99
Employee turnover rate (Hong Kong, Macau and Taiwan, Yuexiu Property) % 8.93% 99
Employee turnover rate (Hong Kong, Macau and Taiwan, Yuexiu Services) % 33.60% 99
Employee turnover rate (Male) % 35.84% 34.02% 99
Employee turnover rate (Male, Total) % 25.30% 99
Employee turnover rate (Male, Yuexiu Property) % 17.24% 99
Employee turnover rate (Male, Yuexiu Services) % 28.02% 99
Employee turnover rate (Overseas) % 0% 50.00% 99
Employee turnover rate (Overseas, Total) % 0% 99
Employee turnover rate (Overseas, Yuexiu Property) % 0% 99
Employee turnover rate (Overseas, Yuexiu Services) % 0% 99
Total employee turnover rate % 37.50% 34.02% 99
Total employee turnover rate (Total) % 25.64% 99
Total employee turnover rate (Yuexiu Property) % 18.15% 99
Total employee turnover rate (Yuexiu Services) % 28.29% 99

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2021 2022 2023 Report Pages
Number of work-related deaths Person 1 1 100
Number of work-related deaths (Total) Person 1 100
Number of work-related deaths (Yuexiu Services) Person 1 100
Rate of work-related fatalities % 0.01% 0.01% 100
Rate of work-related fatalities (Yuexiu Property) % 0.007% 100
Rate of work-related fatalities (Yuexiu Services) % 0.005% 100

Lost days due to work injury.

Indicator Unit 2021 2022 2023 Report Pages
Lost days due to work injury Day 441 1464 100
Lost days due to work injury (Total) Day 605 100
Lost days due to work injury (Yuexiu Property) Day 536 100
Lost days due to work injury (Yuexiu Services) Day 69 100

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 2022 2023 Report Pages
Number of discipline education and training sessions for employees 276 86
Number of employees attended risk management training courses 8000 86
Number of professional committee meetings held 7 86
Percentage of employees trained - All employees % 100% 100% 100
Percentage of employees trained - All employees (Total) % 100% 100
Percentage of employees trained - All employees (Yuexiu Property) % 100% 100
Percentage of employees trained - All employees (Yuexiu Services) % 100% 100
Percentage of employees trained - Female % 45.54% 37.54% 100
Percentage of employees trained - Female (Total) % 38.99% 100
Percentage of employees trained - Female (Yuexiu Property) % 34.96% 100
Percentage of employees trained - Female (Yuexiu Services) % 40.42% 100
Percentage of employees trained - Grass roots % 88.33% 92.34% 100
Percentage of employees trained - Grass roots (Total) % 92.92% 100
Percentage of employees trained - Grass roots (Yuexiu Property) % 86.51% 100
Percentage of employees trained - Grass roots (Yuexiu Services) % 95.51% 100
Percentage of employees trained - Male % 54.46% 62.46% 100
Percentage of employees trained - Male (Total) % 61.01% 100
Percentage of employees trained - Male (Yuexiu Property) % 65.04% 100
Percentage of employees trained - Male (Yuexiu Services) % 59.58% 100
Percentage of employees trained - Mid-level management % 9.16% 6.29% 100
Percentage of employees trained - Mid-level management (Total) % 6.32% 100
Percentage of employees trained - Mid-level management (Yuexiu Property) % 11.98% 100
Percentage of employees trained - Mid-level management (Yuexiu Services) % 4.05% 100
Percentage of employees trained - Senior management % 2.48% 1.37% 100
Percentage of employees trained - Senior management (Total) % 0.76% 100
Percentage of employees trained - Senior management (Yuexiu Property) % 1.53% 100
Percentage of employees trained - Senior management (Yuexiu Services) % 0.44% 100

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 2022 2023 Report Pages
Average training hours completed per employee - All employees Hour 37.82 45.53 100
Average training hours completed per employee - All employees (Total) Hour 39.25 100
Average training hours completed per employee - All employees (Yuexiu Property) Hour 29.57 100
Average training hours completed per employee - All employees (Yuexiu Services) Hour 43.15 100
Average training hours completed per employee - Female Hour 31.92 45.07 100
Average training hours completed per employee - Female (Total) Hour 41.07 100
Average training hours completed per employee - Female (Yuexiu Property) Hour 36.83 100
Average training hours completed per employee - Female (Yuexiu Services) Hour 42.53 100
Average training hours completed per employee - Grass roots Hour 35.4 46.97 100
Average training hours completed per employee - Grass roots (Total) Hour 40.26 100
Average training hours completed per employee - Grass roots (Yuexiu Property) Hour 30.43 100
Average training hours completed per employee - Grass roots (Yuexiu Services) Hour 43.85 100
Average training hours completed per employee - Male Hour 41.75 45.8 100
Average training hours completed per employee - Male (Total) Hour 38.09 100
Average training hours completed per employee - Male (Yuexiu Property) Hour 25.66 100
Average training hours completed per employee - Male (Yuexiu Services) Hour 45.57 100
Average training hours completed per employee - Mid-level management Hour 60.73 50.21 100
Average training hours completed per employee - Mid-level management (Total) Hour 25.36 100
Average training hours completed per employee - Mid-level management (Yuexiu Property) Hour 25.21 100
Average training hours completed per employee - Mid-level management (Yuexiu Services) Hour 25.53 100
Average training hours completed per employee - Senior management Hour 104.03 25.63 100
Average training hours completed per employee - Senior management (Total) Hour 31.4 100
Average training hours completed per employee - Senior management (Yuexiu Property) Hour 14.93 100
Average training hours completed per employee - Senior management (Yuexiu Services) Hour 55.34 100
Number of hours of directors and employees attending training Hour 30052 19861 100
Number of hours of directors and employees attending training (Yuexiu Property) Hour 25945 100
Number of hours of directors and employees attending training (Yuexiu Services) Hour 45806 100

Number of suppliers by geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Number of suppliers - Central China Supplier 3353 3154 2795 100
Number of suppliers - Eastern China Supplier 2761 2494 6160 100
Number of suppliers - Hong Kong, Macau, Taiwan and overseas Supplier 560 29 100
Number of suppliers - North Supplier 2969 2766 1896 100
Number of suppliers - North China Supplier 353 7 100
Number of suppliers - Southern China Supplier 15574 8248 9061 100
Number of suppliers - Total Supplier 26850 18196 21529 100
Number of suppliers - Western China Supplier 1300 1534 1588 100

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Number of clean cooperation activities with suppliers 19 86
Signing rate of Undertaking for Personal Integrity for suppliers 100% 86

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 2022 2023 Report Pages
Total number of products and service related complaints Case 33195 64187 100
Total number of products and service related complaints (Total) Case 43173 100
Total number of products and service related complaints (Yuexiu Property) Case 14467 100
Total number of products and service related complaints (Yuexiu Services) Case 28706 100

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Number of announcements disclosed on Hong Kong Stock Exchange website 79 86

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Number of regular reports disclosed on Hong Kong Stock Exchange website 3 86
Number of views per edition of Integrity and Clean Governance Platform cases 2000 86

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2021 2022 2023 Report Pages
Coverage rate of risk management training for Board of Directors 100% 86
Coverage rate of risk management training for employees 100% 86
Number of Board meetings held 5 86
Number of directors and employees attending anti-corruption training Person 16085 16042 100
Number of directors and employees attending anti-corruption training (Total) Person 15638 100
Number of directors and employees attending anti-corruption training (Yuexiu Property) Person 5555 100
Number of directors and employees attending anti-corruption training (Yuexiu Services) Person 10083 100
Participation rate in risk management training for Board of Directors 100% 86
Signing rate of Undertaking for Personal Integrity for new employees 100% 86

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2021 2022 2023 Report Pages
Employees' participation in public welfare/voluntary events Person 4238 7647 100
Employees' participation in public welfare/voluntary events (Total) Person 4003 100
Employees' participation in public welfare/voluntary events (Yuexiu Property) Person 3104 100
Employees' participation in public welfare/voluntary events (Yuexiu Services) Person 899 100
Number of cities where business is developed cities 29 48

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021 2022 2023 Report Pages
Total contribution actually paid up in public welfare RMB10000 1696.09 20834 100
Total contribution actually paid up in public welfare (Yuexiu Property) RMB10000 2685 100
Total contribution actually paid up in public welfare (Yuexiu Services) RMB10000 23519 100

The types of emissions and respective emissions data.

Standard Indicator Unit 2023
Airborne Particulate Matter (PM) Emissions Kg 114.76
NOₓ Emissions Ton 1.21
SOₓ Emissions Kg 3.03

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Direct GHG Emissions (Scope 1) tCO2e 1952.02
Indirect Energy Emissions (Scope 2) tCO2e 62405.47
Total GHG Emissions tCO2e 64337.49
Total GHG Emissions Intensity (By Area) tCO2e/10000 square metres 25.06
Total GHG Emissions Intensity (By Employee) tCO2e/person 3.34
Total GHG Emissions Intensity (By Revenue) tCO2e/RMB1000000 0.8

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Hazardous Waste (Electronic and IT Equipment) Ton 12.51
Total Hazardous Waste Ton 19.67
Total Hazardous Waste Intensity (By Area) Ton/10000 m² 0.008
Total Hazardous Waste Intensity (By Employee) Ton/person 0.005
Total Hazardous Waste Intensity (By Revenue) Ton/RMB1 million 0.002

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Non-Hazardous Waste (Construction Waste) Ton 132086.29
Non-Hazardous Waste (Electronic Waste) Ton 6.88
Paper Waste Ton 11.13
Total Non-Hazardous Waste Intensity (By Area) Ton/10000 m² 51.74
Total Non-Hazardous Waste Intensity (By Employee) Ton/person 6.89
Total Non-Hazardous Waste Intensity (By Revenue) Ton/RMB1 million 1.66

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023 2030
Percentage of Reduction in GHG Intensity Compared to Last Year % 24
Target Reduction in GHG Intensity Percentage by 2030 Compared to 2019 % 44

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Diesel Fuel Consumption Litre/person 18542.87
Gasoline Consumption Litre/person 188607.27
LPG Consumption Kg/person 10840.5
Natural Gas Consumption m³ 33.95
Purchased Electricity kWh 109487495
Total Electricity Consumption Intensity (By Area) kWh/10000 m² 42627.85
Total Electricity Consumption Intensity (By Employee) kWh/person 5673.55
Total Electricity Consumption Intensity (By Revenue) kWh/RMB1 million 1364.04

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Water Consumption m³ 2049041.46 1822737.75 2131501.14
Water Consumption Intensity (By Revenue) m³/RMB1 million 35.71 25.17 26.57

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023
Electricity Usage Reduction Compared to Last Year million kWh 2.5
Investment in Energy-saving and Emission-reduction Technology Transformation million RMB 19.11

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Employees Aged 30-50 Person 9965 10693 11019
Number of Employees Aged Above 50 Person 2387 2360 1387
Number of Employees Aged Below 30 Person 4868 5347 4854
Number of Employees in Hong Kong and Mainland China Person 16318 18392 19283
Number of Employees in Mainland China Person 15726 17769 18578
Number of Employees in Overseas Person 2 8 4
Number of Female Employees Person 6421 6807 7520
Number of Full-time Employees Person 16289 18148 19287
Number of General Employees Person 15033 16487 17922
Number of Male Employees Person 9899 11593 11767
Number of Middle Management Employees Person 1123 1322 1219
Number of Part-time Employees Person 31 252
Number of Senior Management Employees Person 163 203 146
Number of Total Employees Person 16320 18400 19287
Percentage of Employees Aged 30-50 Percent 61.06 58.09 57.13
Percentage of Employees Aged Above 50 Percent 14.63 12.83 7.19
Percentage of Employees Aged Below 30 Percent 29.84 29.05 25.18
Percentage of Employees in Hong Kong and Mainland China Percent 99.33 99.37 99.43
Percentage of Employees in Mainland China Percent 96.36 96.56 96.32
Percentage of Employees in Overseas Percent 0.01 0.04 0.02
Percentage of Female Employees Percent 39.33 37.02 38.99
Percentage of Full-time Employees Percent 99.81 98.63 100
Percentage of General Employees Percent 92.12 89.61 92.92
Percentage of Male Employees Percent 60.67 62.98 61.01
Percentage of Middle Management Employees Percent 6.88 7.18 6.32
Percentage of Part-time Employees Percent 0.19 1.37
Percentage of Senior Management Employees Percent 1 1.1 0.76

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Turnover Rate of Employees Aged 30-50 % 30.88 29.56 21.01
Turnover Rate of Employees Aged Above 50 % 34.61 35.04 25.4
Turnover Rate of Employees Aged Below 30 % 51.3 52.05 34.49
Turnover Rate of Employees in Hong Kong and Mainland China % 45.7 5.62 32.28
Turnover Rate of Employees in Mainland China % 31.79 35.01 25.37
Turnover Rate of Employees in Overseas % 50
Turnover Rate of Female Employees % 39.92 34.02 26.58
Turnover Rate of Male Employees % 35.84 34.02 25.3
Turnover Rate of Total Employees % 37.5 34.02 25.64

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2021 2022 2023
Fatalities Rate as a Result of Work-related Injuries % 0.01 0.01 0.012
Fatalities Rate of the Last 3 Years % 0.0107 0.0107 0.0107
Number of Fatalities as a Result of Work-related Injuries Person 1 1 1
Number of Fatalities of the Last 3 Years Person 3 3 3
Number of Work-related Fatalities Person 1 1 1
Work-related Fatalities Rate % 0.01 0.01 0.012

Lost days due to work injury.

Standard Indicator Unit 2021 2022 2023
Lost Days Due to Work-related Injuries Day 441 1464 605

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021 2022 2023
Percentage of Employees Trained % 100 100 100
Percentage of Trained Female Employees % 45.54 37.54 38.99
Percentage of Trained General Employees % 88.33 92.34 92.92
Percentage of Trained Male Employees % 54.46 62.46 61.01
Percentage of Trained Middle Management % 9.16 6.29 6.32
Percentage of Trained Senior Management % 2.48 1.37 0.76

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021 2022 2023
Average Training Hours (Female) Hour 31.92 45.07 41.07
Average Training Hours (General Staff) Hour 35.4 46.97 40.26
Average Training Hours (Male) Hour 41.75 45.8 38.09
Average Training Hours (Middle Management) Hour 60.73 50.21 25.36
Average Training Hours (Senior Management) Hour 104.03 25.63 31.4
Average Training Hours per Employee Hour 37.82 45.53 39.25
Total Training Hours Hour 30052 19861 71751

Number of suppliers by geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Suppliers in Central China Supplier 3353 3154 2795
Number of Suppliers in East China Supplier 2761 2494 6160
Number of Suppliers in North China Supplier 353 7
Number of Suppliers in South China Supplier 15574 8248 9061
Number of Suppliers in West China Supplier 1300 1534 1588
Number of Total Suppliers Supplier 26850 18196 21529

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2023
Number of Suppliers Signing Social Responsibility Code 19

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2021 2022 2023
Number of Products and Service Related Complaints Case 33195 64187 43173

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2021 2022 2023
Number of People Participated in Ethical Standards and Anti-corruption Training Person 16085 16042 15638

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021 2022 2023
Total Public Welfare Donations RMB10000 1696.09 20834 26204