2023 Environmental, Social And Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2019 | 2023 | 2025 | Report Pages |
|---|---|---|---|---|---|
| Emission intensity of cement manufacturing plants (Nitrogen oxides) | g/t clinker | 338.2 | 217.5 | 216.5 | 31 |
| Emission intensity of cement manufacturing plants (Portland cements) | kg/t clinker | 27.3 | 14.8 | 17.2 | 31 |
| Emission intensity of cement manufacturing plants (Sulfur oxides) | g/t clinker | 63.5 | 33 | 34.3 | 31 |
| Exhaust pollutant emissions | kg | 5613212 | 33, 47 | ||
| Nitrogen oxide emission | kg | 4582841 | 33, 47 | ||
| Particulates | kg | 334471 | 33, 47 | ||
| Soot (kiln head) | mg/m3, mg/m³ | 4.03 | 33, 47 | ||
| Soot (kiln tail) | mg/m3, mg/m³ | 2.94 | 33, 47 | ||
| Sulfur oxide emission | kg | 695900 | 33, 47 | ||
| Total emissions of cement manufacturing plants (Nitrogen oxides) | t | 8400.9 | 4577.2 | 4556 | 31 |
| Total emissions of cement manufacturing plants (Sulfur oxides) | t | 1578.1 | 693.9 | 721.9 | 31 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2022 | 2023 | 2024 | 2025 | 2030 | 2035 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|
| Carbon emission intensity of cement (Huanggang Ya Dong) | ton CO2/ton cement | 0.743 | 0.727 | 0.702 | 0.701 | 0.7 | 0.64 | 31 | |
| Carbon emission intensity of cement (Hubei Ya Dong) | ton CO2/ton cement | 0.665 | 0.689 | 0.664 | 0.636 | 0.636 | 31 | ||
| Carbon emission intensity of cement (Jiangxi Ya Dong) | ton CO2/ton cement | 0.77 | 0.726 | 0.714 | 0.714 | 0.71 | 0.67 | 31 | |
| Carbon emission intensity of cement (Sichuan Lan Feng) | ton CO2/ton cement | 0.671 | 0.685 | 0.671 | 0.683 | 0.675 | 0.668 | 31 | |
| Carbon emission intensity of cement (Sichuan Ya Dong) | ton CO2/ton cement | 0.724 | 0.67 | 0.668 | 0.69 | 0.671 | 31 | ||
| Carbon emission intensity of cement (Wuhan Ya Xin) | ton CO2/ton cement | 0.725 | 0.69 | 31 | |||||
| Greenhouse gas emission density (category I and category II) | tCO2e/m², tCO2e/ton/2 | 3.946803 | 38, 47 | ||||||
| Greenhouse gas emissions | tCO2e | 17591185 | 38, 47 | ||||||
| Greenhouse gas emissions (category I) | tCO2e | 17591185 | 38, 47 | ||||||
| Greenhouse gas emissions (category II) | tCO2e | 918179 | 38, 47 | ||||||
| Greenhouse gas emissions (category III) (Upstream and downstream transportation and distribution) | tCO2e | 110272 | 38, 47 | ||||||
| Total GHG emission | tCO2e | 18510245 | 38, 47 | ||||||
| Total carbon emission intensity of cement (Asia Cement China) | ton CO2/ton cement | 0.725 | 0.703 | 0.692 | 0.699 | 0.688 | 0.666 | 0.659 | 31 |
| Total carbon emission intensity of clinker (Asia Cement China) | ton CO2/ton clinker | 0.872 | 0.845 | 0.845 | 0.846 | 0.845 | 0.811 | 0.803 | 31 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2023 | 2025 | Report Pages |
|---|---|---|---|---|---|
| Density of hazardous waste | t/km², t/ten4 | 493 | 34, 47 | ||
| Others (waste batteries, filter elements containing oil, contaminants, etc.) | t | 47 | 34 | ||
| Others (waste batteries, filter elements containing oil, contaminations, etc.) | t | 47 | 47 | ||
| Total amount of hazardous wastes | t | 2302 | 34, 47 | ||
| Total emissions of cement manufacturing plants (Portland cements) | t | 677.5 | 311.9 | 361 | 31 |
| Waste chemicals and waste test solutions | t | 5 | 34, 47 | ||
| Waste lubricating oil, used oil | t | 181 | 34, 47 | ||
| Year-on-year decrease of hazardous wastes | % | 5 | 7 | 34 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2025 | Report Pages |
|---|---|---|---|---|
| Density of harmless wastes | t/km², t/ten4 | 4042 | 34, 47 | |
| Household waste | t | 2149 | 34, 47 | |
| Others (waste belts, waste tyres, waste air conditioners, etc.) | t | 6167 | 34, 47 | |
| Total amount of harmless wastes | t | 38860 | 34, 47 | |
| Waste metals | t | 6385 | 34, 47 | |
| Waste refractory bricks | t | 2069 | 34, 47 | |
| Wastewater discharged by the Company | tons | 21703 | 33 | |
| Year-on-year decrease of harmless wastes | % | 23.35 | 26.12 | 34 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Carbon reduction from use of industrial waste such as fly ash, coal-fired slag, siliceous slag, and burnt shale as cement mixing materials | tons | 269125 | 37 |
| Carbon reduction from use of steel slag, non-ferrous metal slag, nickel slag, etc. as raw materials | tons | 90972 | 37 |
| Consumption of packaging materials in the Company | t | 3638.86 | 38 |
| Greenhouse gas emission reduction (category I) | tCO2e | 27238 | 38, 47 |
| Greenhouse gas emission reduction (category II) | tCO2e | 209241 | 38, 47 |
| Total carbon reduction from photovoltaic panels | tons | 366 | 37 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 base year | 2023 | 2025 | Report Pages |
|---|---|---|---|---|---|
| Industrial waste residues | t | 4259 | 34, 47 | ||
| Total target emission of harmless wastes | t | 530.3 | 406.5 | 391.8 | 34 |
| Total target emission of hazardous wastes | t | 2467 | 2344 | 2295 | 34 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Annual power generation from photovoltaic panels | kWh | 42 | 37 |
| Coal | GJ | 66497488 | 47 |
| Coal consumption | GJ | 66499488 | 37 |
| Diesel | GJ | 6672384 | 47 |
| Diesel consumption | GJ | 667284 | 37 |
| Energy discharge density | GJ/km², GJ/ten4 | 16945074 | 37, 47 |
| Gasoline | GJ | 3810 | 47 |
| Gasoline consumption | GJ | 3810 | 37 |
| LNG | GJ | 2992 | 47 |
| LNG consumption | GJ | 2932 | 37 |
| Natural gas | GJ | 291239 | 47 |
| Natural gas consumption | GJ | 291239 | 37 |
| Outsourced electricity | GJ, tCO2e | 5600835 | 38, 47 |
| Outsourced electricity consumption | GJ | 5600835 | 37 |
| Photovoltaic panels installed area | m² | 3268 | 37 |
| Total energy consumption | GJ | 79070688 | 37, 47 |
| Unit consumption | kgce/MT | 0.34 | 37, 47 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Groundwater | t | 181512 | 47 |
| Municipal water supply | t | 121188 | 47 |
| Rainwater | t | 537426 | 47 |
| Surface water | t | 6499993 | 47 |
| Total circulating water | t | 2103127.64 | 48 |
| Total water consumption | m3 | 71524716 | 47 |
| Total water taking amount | t | 73741910 | 47 |
| Waste water discharge | t | 21703 | 47 |
| Water consumption density | m3/ten4 | 1532783 | 47 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Packaging material consumption | t | 3638.86 | 48 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Among them: number of national green factories | No. | 1 | 48 |
| Ecological restoration area of mines | m² | 1215500 | 48 |
| Number of green factories | No. | 2 | 48 |
| Number of provincial level green factories | No. | 1 | 48 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Employment ratio of local residents in the mine | % | 73.1 | 41 |
| Number of administrative personnel | Person | 172 | 22, 48 |
| Number of business personnel | Person | 64 | 22, 48 |
| Number of employees | Person | 2957 | 48 |
| Number of employees from Hong Kong, Macao, Taiwan and overseas regions | Person | 42 | 22, 48 |
| Number of employees in the Chinese mainland | Person | 2915 | 22, 48 |
| Number of factory affairs personnel | Person | 2099 | 22, 48 |
| Number of full-time employees | Person | 2957 | 22, 48 |
| Number of management personnel | Person | 622 | 22, 48 |
| Percentage of female employees to total employees | % | 11.67 | 22, 48 |
| Percentage of male employees to total employees | % | 88.33 | 22, 48 |
| Proportion of employees aged 30-50 (inclusive) | % | 84.68 | 22, 48 |
| Proportion of employees from minority groups | % | 0.37 | 48 |
| Proportion of employees over 50 years | % | 7.61 | 22, 48 |
| Proportion of employees under 30 years old (inclusive) | % | 7.71 | 48 |
| Total assets | RMB 10000 | 2028290 | 49 |
| Total operating revenue | RMB 10000 | 742701 | 49 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Employee turnover rate | % | 1.79 | 48 |
| Female employee turnover rate | % | 0.34 | 48 |
| Male employee turnover rate | % | 1.45 | 48 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | 2022 | 2023 | 2025 | Reference value | Report Pages |
|---|---|---|---|---|---|---|---|
| Employees FR (Frequency Rate) in building materials industry | 1.8 | 1.34 | 0.97 | 1.31 | 1.47 | 25 | |
| Employees FR (Frequency Rate) in transportation industry | 6.46 | 6.55 | 3.53 | 6.18 | 6.87 | 25 | |
| Employees FSI (Frequency-Severity Indicator) in building materials industry | 0.27 | 0.25 | 0.21 | 0.24 | 0.27 | 25 | |
| Employees FSI (Frequency-Severity Indicator) in transportation industry | 1.67 | 1.37 | 1.14 | 1.48 | 1.65 | 25 | |
| Employees SR (Severity Rate) in building materials industry | 41.6 | 46.3 | 46.47 | 45.42 | 51.03 | 25 | |
| Employees SR (Severity Rate) in transportation industry | 432.57 | 286.38 | 367.36 | 355.28 | 394.75 | 25 | |
| Number of safety accidents | Start | 22 | 48 | ||||
| Number of work injuries/fatalities | Person | 10 | 48 |
Lost days due to work injury.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Lost days due to work injury | Day | 525 | 48 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Coverage of physical examinations and medical records | % | 100 | 48 |
| Number of person-times receiving training on work safety | Person-time | 62280 | 48 |
| Times of training on work safety | Time | 1986 | 48 |
| Total investment in insurance against occupational injury | RMB 10000 | 296.47 | 48 |
| Total number of employees covered by insurance against occupational injury | Person | 2957 | 48 |
| Work safety input | RMB 10000 | 1407.57 | 48 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Employee training rate | % | 99.76 | 48 |
| Employee training types | Item | 9 | 48 |
| Number of employees engaged for clean technology R&D | Person | 8 | 48 |
| Number of training courses | Subject | 38 | 48 |
| Proportion of trained female employees | % | 99.71 | 49 |
| Proportion of trained grassroots employees | % | 99.83 | 49 |
| Proportion of trained male employees | % | 99.77 | 49 |
| Proportion of trained middle management | % | 99.63 | 49 |
| Proportion of trained senior management employees | % | 98.77 | 49 |
| Times of employee training | Time | 98308 | 48 |
| Times of employees receiving aids in mental health | Time | 174 | 48 |
| Total number of trainees | Person | 2848 | 48 |
| Training rate of incumbent employees on work safety | % | 100 | 48 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Annual training expenses | RMB 10000 | 151.97 | 48 |
| Average training hours of employees | Hour | 50.44 | 48 |
| Average training hours of female employees | Hour | 45.75 | 49 |
| Average training hours of grassroots employees | Hour | 41.05 | 49 |
| Average training hours of male employees | Hour | 51.06 | 49 |
| Hours of training on work safety | Hour | 95354.09 | 48 |
| Training duration per capita for middle management employees | Hour | 64.87 | 49 |
| Training duration per capita for senior management employees | Hour | 109.92 | 49 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | 2025 | Reference value | Report Pages |
|---|---|---|---|---|---|---|---|
| Number of suppliers in Hong Kong, Macao, Taiwan and overseas regions | No. | 7 | 49 | ||||
| Number of suppliers in the Chinese mainland | No. | 1617 | 49 | ||||
| Number of suppliers in the Chinese mainland, Central Region | No. | 485 | 49 | ||||
| Number of suppliers in the Chinese mainland, Eastern Region | No. | 485 | 49 | ||||
| Number of suppliers in the Chinese mainland, Northeast Region | No. | 405 | 49 | ||||
| Number of suppliers in the Chinese mainland, Western Region | No. | 242 | 49 | ||||
| Suppliers FR (Frequency Rate) in building materials industry | 0.33 | 0.62 | 0.36 | 0.43 | 0.48 | 25 | |
| Suppliers FSI (Frequency-Severity Indicator) in building materials industry | 0.07 | 0.13 | 0.06 | 0.09 | 0.1 | 25 | |
| Total number of suppliers | No. | 1624 | 49 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|---|
| Number of suppliers reviewed | No. | 589 | 49 | ||||
| Number of suppliers with whom cooperation suspended for non-compliance | No. | 17 | 49 | ||||
| Total number of proposals | 6 | 25 | 19 | 52 | 67 | 17 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2021 | 2022 | 2023 | 2025 | Reference value | Report Pages |
|---|---|---|---|---|---|---|---|
| Suppliers SR (Severity Rate) in building materials industry | 16.2 | 28.74 | 9.33 | 20.23 | 22.47 | 25 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Customer satisfaction | % | 97 | 49 |
| Number of complaints handled | No. | 46 | 49 |
| Number of customer complaints | No. | 46 | 49 |
| Number of customers participating in satisfaction survey | Person | 442 | 49 |
| Rate of response to complaints after completion of handling | % | 100 | 49 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|---|
| Number of proposals implemented in Central Region | 1 | 1 | 14 | 18 | 17 | ||
| Number of proposals implemented in Southeast Region | 1 | 3 | 3 | 11 | 29 | 17 | |
| Number of proposals implemented in Southwest Region | 4 | 8 | 8 | 13 | 22 | 17 | |
| Total tax | RMB | 733505704.93 | 49 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of compliance and systems related to risk control developed | Item | 1 | 49 |
| Revision and improvement of compliance and systems related to risk control | Item | 1 | 49 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of articles and cases related to anti-corruption themes pushed | No. | 4 | 49 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Amount of funds invested in social welfare activities | RMB 10000 | 240 | 49 |
| Amount of investment in clean technology R&D | RMB 10000 | 307.9 | 48 |
| Expenditure of the Company's welfare committee | million RMB | 19.4495 | 22 |
| Expenditure of the trade union's welfare | million RMB | 3.7444 | 22 |
| Number of person-times involved in employee care and assistance | Person-time | 158 | 48 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | t | 334.47 |
| NOₓ Emissions | t | 4577.2 |
| PM10 Emissions | t | 334.47 |
| SOₓ Emissions | t | 693.9 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2022 | 2023 | 2024 | 2025 | 2030 | 2035 |
|---|---|---|---|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 17591185 | ||||||
| Indirect Energy Emissions (Scope 2) | tCO2e | 918179 | ||||||
| Scope 3 GHG Emissions (Upstream Transportation and Distribution) | tCO2e | 110272 | ||||||
| Total GHG Emissions | tCO2e | 18510245 | ||||||
| Total GHG Emissions Intensity (By Product Weight) | ton CO2/ton cement | 0.725 | 0.703 | 0.692 | 0.699 | 0.688 | 0.666 | 0.659 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Hazardous Waste (Used Batteries) | t | 47 |
| Total Hazardous Waste | t | 2302 |
| Total Hazardous Waste Intensity (By Area) | t/km² | 493 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | t | 2149 |
| Total Non-Hazardous Waste Intensity (By Area) | t/km² | 4042 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| GHG Emissions Reduction Compared to Last Year | tCO2e | 2323720 |
| Scope 1 and 2 Emissions Reduction Compared to Last Year | tCO2e | 2323720 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 | 2025 |
|---|---|---|---|
| Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | 4.99 | 2.09 |
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | 23.33 | 3.62 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Diesel Fuel Consumption | GJ | 6672384 |
| Energy Consumption Intensity (By Area) | GJ/ten4 | 16465074 |
| Energy Consumption Intensity (By Unit Product) | kgce/MT | 0.34 |
| Gasoline Consumption | GJ | 3810 |
| LNG Consumption | GJ | 2992 |
| Natural Gas Consumption | GJ | 291239 |
| Purchased Electricity | GJ | 5600835 |
| Total Energy Consumption | GJ | 79070688 |
| Total Indirect Energy Consumption | GJ | 5600835 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Groundwater Withdrawal | t | 181512 |
| Municipal Water Consumption | t | 121188 |
| Surface Water Withdrawal | t | 6499993 |
| Total Wastewater Discharge | t | 21703 |
| Total Water Withdrawal | t | 73741910 |
| Water Consumption | m3 | 71524716 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Packaging Materials Consumed | t | 3638.86 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Employees in Mainland China | Person | 2915 |
| Number of Employees in Overseas | Person | 42 |
| Number of Full-time Employees | Person | 2957 |
| Number of Total Employees | Person | 2957 |
| Percentage of Employees Aged 30-50 | % | 84.68 |
| Percentage of Employees Aged Above 50 | % | 7.61 |
| Percentage of Employees Aged Below 30 | % | 7.71 |
| Percentage of Female Employees | % | 11.67 |
| Percentage of Full-time Employees | % | 100 |
| Percentage of Male Employees | % | 88.33 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Turnover Rate of Female Employees | % | 0.34 |
| Turnover Rate of Male Employees | % | 1.45 |
| Turnover Rate of Total Employees | % | 1.79 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Fatalities as a Result of Work-related Injuries | Person | 10 |
Lost days due to work injury.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 525 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Health Check Coverage for Employees | % | 100 |
| Investment in Work Safety | RMB 10000 | 1407.57 |
| Number of People Receiving Training on Work Safety | Person-time | 62280 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Percentage of Employees Trained | % | 99.76 |
| Percentage of Trained Female Employees | % | 99.71 |
| Percentage of Trained General Employees | % | 99.83 |
| Percentage of Trained Male Employees | % | 99.77 |
| Percentage of Trained Middle Management | % | 99.63 |
| Percentage of Trained Senior Management | % | 98.77 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Average Training Hours (Female) | Hour | 45.75 |
| Average Training Hours (General Staff) | Hour | 41.05 |
| Average Training Hours (Male) | Hour | 51.06 |
| Average Training Hours (Middle Management) | Hour | 64.87 |
| Average Training Hours (Senior Management) | Hour | 109.92 |
| Average Training Hours per Employee | Hour | 50.44 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Suppliers in Mainland China | No. | 1617 |
| Number of Total Suppliers | No. | 1624 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Complaints Dealt with | No. | 46 |
| Satisfaction Rate of Customer Complaint Handling | % | 97 |
| Total Number of Customer Complaints | No. | 46 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Participations in Volunteer Activities | Person-time | 158 |
| Total Social Investment | RMB | 2400000 |