2023 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Noise sharpness reduction of blender B1 | % | 27 | 27 |
| Overall noise level of blender B1 at the source | dB | 37 | 27 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Greenhouse gas emissions against revenue (Scope 1 + Scope 2) | Tonne CO₂e/US dollars in millions | 6.64 | 5.83 | 60, 83 |
| Scope 1 greenhouse gas emissions | Tonne CO₂e | 262.47 | 291.07 | 60, 83 |
| Scope 2 greenhouse gas emissions | Tonne CO₂e | 9527.94 | 8044.97 | 60, 83 |
| Scope 3 greenhouse gas emissions | Tonne CO₂e | 5345.15 | 3941.7 | 60, 83 |
| Total greenhouse gas emissions (Scope 1 + Scope 2) | Tonne CO₂e | 9790.41 | 8336.04 | 60, 83 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Battery production hazardous waste | Tonnes | 0.32 | 0.1 | 53, 82 |
| Hazardous wastes against revenue | Kg/US dollars in millions | 1.12 | 2.79 | 53, 82 |
| Other hazardous waste production | Tonnes | 1.33 | 3.88 | 53, 82 |
| Total hazardous wastes | Tonnes | 1.65 | 3.98 | 53, 82 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Cardboard production non-hazardous waste | Tonnes | 242.47 | 190 | 53, 82 |
| General domestic waste production | Tonnes | 265.49 | 240 | 53, 82 |
| Metal production non-hazardous waste | Tonnes | 55 | 515.1 | 53, 82 |
| Non-hazardous waste against revenue | Kg/US dollars in millions | 683.49 | 1562.79 | 53, 82 |
| Other non-hazardous waste production | Tonnes | 258.95 | 1025.36 | 53, 82 |
| Plastic production non-hazardous waste | Tonnes | 186.58 | 262.3 | 53, 82 |
| Total non-hazardous wastes | Tonnes | 1008.49 | 2232.76 | 53, 82 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Consumption of packaging materials | Tonnes | 69356.87 | 47250 | 51 |
| Consumption of packaging materials against revenue | Tonnes/US dollars in millions | 47.01 | 33.07 | 51, 82 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Direct energy consumption | GJ | 4325.15 | 4604.05 | 60, 83 |
| Electricity consumption against revenue | KWh/US dollars in millions | 11526.59 | 11870.2 | 60, 83 |
| Gasoline | GJ | 1601.04 | 2193.69 | 60 |
| Gasoline consumption | GJ | 2193.69 | 83 | |
| Indirect energy consumption | KWh | 17007485.76 | 16958957 | 60, 83 |
| Natural gas | GJ | 2724.11 | 2410.36 | 60 |
| Natural gas consumption | GJ | 2410.36 | 83 | |
| Photovoltaic power accessed to the grid | kWh | 572220 | 59 | |
| Photovoltaic power self-consumption rate | 83% | 59 | ||
| Photovoltaic power utilized by Joyoung | kWh | 2847145 | 59 | |
| Purchased electricity | KWh | 14272072.76 | 14111812 | 60, 83 |
| Renewable electricity consumption | KWh | 2847145 | 83 | |
| Renewable electricity for self-consumption | KWh | 2735413 | 2847145 | 60 |
| Total photovoltaic power generated in Hangzhou campus | kWh | 3419365 | 59 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Volume of waste water discharge | Tonnes | 202763.02 | 152025.4 | 53, 82 |
| Volume of waste water discharge against revenue | Tonnes/US dollars in millions | 137.42 | 106.41 | 53, 82 |
| Water consumption | Tonnes | 217366.02 | 190007 | 51, 82 |
| Water consumption against revenue | Tonnes/US dollars in millions | 147.32 | 132.99 | 51, 82 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Paper packaging materials consumption | Tonnes | 40803.32 | 21870 | 51, 82 |
| Plastic packaging materials consumption | Tonnes | 28553.55 | 25380 | 51, 82 |
| Total consumption of packaging materials | Tonnes | 47250 | 82 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Cumulative area of trees planted by Joyoung | square meters | 27845 | 59 |
| HKQAA Sustainability Rating | A+ | 5 | |
| MSCI ESG Rating for JS Global Lifestyle | AA | 9 | |
| MSCI ESG Rating for JS Global Lifestyle (letter grade) | AA | 9 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| FTSE Russell ESG Score | 3.1 | 3.7 | 5 | |
| FTSE Russell ESG Score for JS Global Lifestyle | 3.1 | 3.7 | 9 | |
| Percentage of companies in the industry exceeded by FTSE Russell ESG Score | % | 67 | 5 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Attendance rate of Directors | % | 97 | 13 |
| Average term of service of Directors | years | 3.29 | 13 |
| Employees aged 29 and below | Employees | 1043 | 64, 86 |
| Employees aged 29 and below (new hires) | Employees | 283 | 87 |
| Employees aged 30-39 | Employees | 1216 | 64, 86 |
| Employees aged 30-39 (new hires) | Employees | 90 | 87 |
| Employees aged 40-49 | Employees | 412 | 64, 86 |
| Employees aged 40-49 (new hires) | Employees | 47 | 87 |
| Employees aged 50 and above | Employees | 74 | 64, 86 |
| Employees aged 50 and above (new hires) | Employees | 10 | 87 |
| Employees in Asia | Employees | 2721 | 64, 86 |
| Employees in Oceania | Employees | 24 | 64, 86 |
| Female employees | Employees | 1038 | 64, 86 |
| Female employees (new hires) | Employees | 188 | 87 |
| Full-time employees | Employees | 2729 | 64, 86 |
| Junior management | Employees | 629 | 64, 86 |
| Junior management employees (new hires) | Employees | 42 | 87 |
| Junior management, Female employees | Employees | 200 | 86 |
| Junior management, female | Employees | 200 | 64 |
| Male employees | Employees | 1707 | 64, 86 |
| Male employees (new hires) | Employees | 242 | 87 |
| Middle management | Employees | 397 | 64, 86 |
| Middle management employees (new hires) | Employees | 41 | 87 |
| Middle management, Female employees | Employees | 117 | 86 |
| Middle management, female | Employees | 117 | 64 |
| New hires - Age 29 and below | Employees | 283 | 65 |
| New hires - Age 30-39 | Employees | 90 | 65 |
| New hires - Age 40-49 | Employees | 47 | 65 |
| New hires - Age 50 and above | Employees | 10 | 65 |
| New hires - Female employees | Employees | 188 | 65 |
| New hires - Junior management | Employees | 42 | 65 |
| New hires - Male employees | Employees | 242 | 65 |
| New hires - Middle management | Employees | 41 | 65 |
| New hires - Non-management employees | Employees | 334 | 65 |
| New hires - Senior management | Employees | 13 | 65 |
| Non-management employees | Employees | 1638 | 64, 86 |
| Non-management employees, Female employees | Employees | 705 | 86 |
| Non-management employees, female | Employees | 705 | 64 |
| Part-time employees | Employees | 16 | 64, 86 |
| Proportion of female employees in STEM positions | % | 33.95 | 68, 87 |
| Proportion of female employees in revenue generating functions | % | 42.86 | 68, 87 |
| Senior management | Employees | 81 | 64, 86 |
| Senior management employees (new hires) | Employees | 13 | 87 |
| Senior management, Female employees | Employees | 16 | 86 |
| Senior management, female | Employees | 16 | 64 |
| Total number of employees | Employees | 2745 | 86 |
| Total number of new hires | Employees | 430 | 87 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Employee turnover rate by age: 29 and below | % | 44.01 | 72 |
| Employee turnover rate by age: 30-39 | % | 18.01 | 72 |
| Employee turnover rate by age: 40-49 | % | 11.65 | 72 |
| Employee turnover rate by age: 50 and above | % | 13.51 | 72 |
| Employee turnover rate by gender: Female | % | 27.84 | 72 |
| Employee turnover rate by gender: Male | % | 26.19 | 72 |
| Employee turnover rate by rank: Junior management | % | 23.53 | 72 |
| Employee turnover rate by rank: Middle management | % | 17.13 | 72 |
| Employee turnover rate by rank: Non-management employees | % | 31.44 | 72 |
| Employee turnover rate by rank: Senior management | % | 6.17 | 72 |
| Employee turnover rate by region: Asia | % | 26.94 | 72 |
| Employee turnover rate by region: Oceania | % | 12.5 | 72 |
| Employee turnover rate for employees aged 29 and below | % | 44.01 | 88 |
| Employee turnover rate for employees aged 30-39 | % | 18.01 | 88 |
| Employee turnover rate for employees aged 40-49 | % | 11.65 | 88 |
| Employee turnover rate for employees aged 50 and above | % | 13.51 | 88 |
| Employee turnover rate for female employees | % | 27.84 | 88 |
| Employee turnover rate for junior management employees | % | 23.53 | 88 |
| Employee turnover rate for male employees | % | 26.19 | 88 |
| Employee turnover rate for middle management employees | % | 17.13 | 88 |
| Employee turnover rate for non-management employees | % | 31.44 | 88 |
| Employee turnover rate for senior management employees | % | 6.17 | 88 |
| Employee turnover rate in Asia | % | 26.94 | 89 |
| Employee turnover rate in Oceania | % | 12.5 | 89 |
| Employee voluntary turnover | % | 19.23 | 89 |
| Non-management employees (new hires) | Employees | 334 | 87 |
| Total employee turnover | % | 26.81 | 89 |
| Total employee turnover rate | % | 26.81 | 72 |
| Voluntary employee turnover rate | % | 19.23 | 72 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of lost-time injuries | Cases | 6 | 76 |
| Work-related injury cases | Cases | 6 | 89 |
Lost days due to work injury.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Lost Time Injury Frequency Rate (LTIFR) | Number/million working hours | 1.16 | 89 |
| Lost hours due to work injury | Hour | 936 | 76 |
| Lost hours due to work-related injury | Hours | 936 | 89 |
| Lost time injury frequency rate (LTIFR) | % | 1.16 | 76 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of new managers participating in Training Camp for New Managers | persons | 41 | 70 |
| Number of new premium courses developed on Xiaoyang School online learning platform | courses | 300 | 70 |
| Number of participants in Management Special Training Camp | participants | 51 | 69 |
| Percentage of employees who logged in for learning on Xiaoyang School online learning platform | percent | 100% | 70 |
| Proportion of employees trained | % | 93.88 | 71, 88 |
| Proportion of female employees trained | % | 92.29 | 71, 88 |
| Proportion of male employees trained | % | 94.84 | 71, 88 |
| Proportion of management employees trained | % | 95.12 | 71, 88 |
| Proportion of non-management employees trained | % | 93.04 | 71, 88 |
| R&D investments | US dollars in million | 55.154 | 84 |
| Total number of course series on Xiaoyang School online learning platform | series | 12 | 70 |
| Total number of courses established on Xiaoyang School online learning platform | courses | 1300 | 70 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Average learning hours per person on Xiaoyang School online learning platform | hours | 50 | 70 |
| Average training hours of employees | Hour, Hours | 78 | 71, 88 |
| Average training hours of female employees | Hour, Hours | 84 | 71, 88 |
| Average training hours of male employees | Hour, Hours | 74 | 71, 88 |
| Average training hours of management employees | Hour, Hours | 50 | 71, 88 |
| Average training hours of non-management employees | Hour, Hours | 95 | 71, 88 |
| Duration of Training Camp for New Managers | months | 7 | 70 |
| Number of graduates from Management Special Training Camp | graduates | 43 | 69 |
Number of suppliers by geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of key non-tier 1 suppliers | supplier | 76 | 42 |
| Number of key suppliers | supplier | 130 | 42 |
| Number of key suppliers - Key non-tier 1 suppliers | Suppliers | 76 | 85 |
| Number of key suppliers - Key suppliers | Suppliers | 130 | 85 |
| Number of key suppliers - Key suppliers in Hong Kong, Macau and Taiwan of China | Suppliers | 1 | 85 |
| Number of key suppliers - Key suppliers in Mainland China | Suppliers | 68 | 85 |
| Number of key suppliers - Key tier 1 suppliers | Suppliers | 54 | 85 |
| Number of key suppliers - Other key suppliers in Asia | Suppliers | 2 | 85 |
| Number of key suppliers - Tier 1 suppliers | Suppliers | 151 | 85 |
| Number of key suppliers in Hong Kong, Macau and Taiwan of China | supplier | 1 | 42 |
| Number of key suppliers in Mainland China | supplier | 68 | 42 |
| Number of key tier 1 suppliers | supplier | 54 | 42 |
| Number of other key suppliers in Asia | supplier | 2 | 42 |
| Number of tier 1 suppliers | supplier | 151 | 42 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of hours of supplier trainings | hours | 180 | 44 |
| Number of operational audits and IT system audits conducted by SharkNinja APAC internally | audits | 11 | 22 |
| Number of supplier trainings | trainings | 112 | 44 |
| Number of suppliers covered by supplier trainings | suppliers | 52 | 44 |
| Supplier trainings - Number of supplier trainings | Trainings | 112 | 85 |
| Supplier trainings - Number of suppliers covered by supplier trainings | Suppliers | 52 | 85 |
| Supplier trainings - Total hours of supplier trainings | Hours | 180 | 85 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Handling rate for complaints and inquires received on products and services | % | 100 | 85 |
| Number of complaints and inquiries received about products and services | Complaints | 2304 | 84 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of design patents amassed as of December 31, 2023 | design patents | 1588 | 29 |
| Number of design patents applied for | design patents | 198 | 29 |
| Number of intellectual property rights - Amassed design patents owned by Joyoung | Patents | 1588 | 84 |
| Number of intellectual property rights - Amassed invention patents owned by Joyoung | Patents | 737 | 84 |
| Number of intellectual property rights - Amassed patents owned by Joyoung | Patents | 13181 | 84 |
| Number of intellectual property rights - Amassed utility model patents owned by Joyoung | Patents | 10856 | 84 |
| Number of intellectual property rights - Design patents applied for by Joyoung | Patents | 198 | 84 |
| Number of intellectual property rights - Invention patents applied for by Joyoung | Patents | 186 | 84 |
| Number of intellectual property rights - Patents applied for by Joyoung | Patents | 1653 | 84 |
| Number of intellectual property rights - Software copyrights obtained by Joyoung | Copyrights | 18 | 84 |
| Number of intellectual property rights - Trademarks applied for by Joyoung | Trademarks | 239 | 84 |
| Number of intellectual property rights - Utility model patents applied for by Joyoung | Patents | 1269 | 84 |
| Number of invention patents amassed as of December 31, 2023 | invention patents | 737 | 29 |
| Number of invention patents applied for | invention patents | 186 | 29 |
| Number of patents applied for | patents | 1653 | 29 |
| Number of software copyrights obtained | software copyrights | 18 | 29 |
| Number of trademarks applied for | trademarks | 239 | 29 |
| Number of trainings on intellectual property | trainings | 15 | 29 |
| Number of utility model patents amassed as of December 31, 2023 | utility model patents | 10856 | 29 |
| Number of utility model patents applied for | utility model patents | 1269 | 29 |
| Total number of patents amassed as of December 31, 2023 | patents | 13181 | 29 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Double-layer soundproof cup body thickness of blender B1 | mm | 4.6 | 27 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of IT security tests conducted by Joyoung | tests | 6 | 37 |
| Number of information security tests | Tests | 6 | 85 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of special audits relating to supervision and management implemented by Joyoung | audits | 6 | 22 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Completion rate of anti-corruption training for all employees of JS Global Life | 100% | 22 | |
| Number of Board meetings held | 4 | 13 | |
| Proportion of participation in anti-corruption training (Directors) | % | 100 | 84 |
| Proportion of participation in anti-corruption training (Employees) | % | 100 | 84 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Percentage of peers outperformed in ESG rating | % | 90 | 5 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of staff volunteers | Person, Volunteers | 516 | 81, 89 |
| Number of teams formed to participate in Zhejiang Division of China Innovation Methods Competition | 7 | 28 | |
| Time devoted to volunteer services | Hour, Hours | 3980 | 81, 89 |
| Total payment for charity activities | US dollars in millions | 0.59 | 81, 89 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonne CO₂e | 262.47 | 291.07 |
| Indirect Energy Emissions (Scope 2) | Tonne CO₂e | 9527.94 | 8044.97 |
| Total GHG Emissions | Tonne CO₂e | 15135.56 | 12277.740000000002 |
| Total GHG Emissions Intensity (By Revenue) | Tonne CO₂e/US dollars in millions | 6.64 | 5.83 |
| Total Other Indirect Energy Emissions (Scope 3) | Tonne CO₂e | 5345.15 | 3941.7 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Hazardous Waste (Used Batteries) | Tonnes | 0.32 | 0.1 |
| Total Hazardous Waste | Tonnes | 1.65 | 3.98 |
| Total Hazardous Waste Intensity (By Revenue) | Kg/US dollars in millions | 1.12 | 2.79 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | Tonnes | 265.49 | 240 |
| Paper Waste | Tonnes | 242.47 | 190 |
| Plastic Waste | Tonnes | 186.58 | 262.3 |
| Total Non-Hazardous Waste Disposed | Tonnes | 1008.49 | 2232.76 |
| Total Non-Hazardous Waste Intensity (By Revenue) | Kg/US dollars in millions | 683.49 | 1562.79 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Gasoline Consumption | GJ | 1601.04 | 2193.69 |
| Natural Gas Consumption | GJ | 2724.11 | 2410.36 |
| Purchased Electricity | KWh | 14272072.76 | 14111812 |
| Purchased Electricity Intensity (By Revenue) | KWh/US dollars in millions | 11526.59 | 11870.2 |
| Renewable Energy Consumption | KWh | 2735413 | 2847145 |
| Total Direct Energy Consumption | GJ | 4325.15 | 4604.05 |
| Total Indirect Energy Consumption | KWh | 17007485.76 | 16958957 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Wastewater Discharge | Tonnes | 202763.02 | 152025.4 |
| Total Water Withdrawal | Tonnes | 217366.02 | 190007 |
| Wastewater Discharge Intensity | Tonnes/US dollars in millions | 137.42 | 106.41 |
| Water Consumption | Tonnes | 217366.02 | 190007 |
| Water Consumption Intensity (By Revenue) | Tonnes/US dollars in millions | 147.32 | 132.99 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Packaging Material Consumption (Paper) | Tonnes | 40803.32 | 21870 |
| Packaging Material Consumption (Plastic) | Tonnes | 28553.55 | 25380 |
| Packaging Materials Consumed | Tonnes | 40803.32 | 47250 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Employees Aged 30-50 | Employees | 1628 |
| Number of Employees Aged Above 50 | Employees | 74 |
| Number of Employees Aged Below 30 | Employees | 1043 |
| Number of Employees in Asia | Employees | 2721 |
| Number of Employees in Oceania | Employees | 24 |
| Number of Female Employees | Employees | 1038 |
| Number of Full-time Employees | Employees | 2729 |
| Number of General Employees | Employees | 1638 |
| Number of General Employees (Female) | Employees | 705 |
| Number of Junior Management Employees | Employees | 629 |
| Number of Junior Management Employees (Female) | Employees | 200 |
| Number of Male Employees | Employees | 1707 |
| Number of Middle Management Employees | Employees | 397 |
| Number of Middle Management Employees (Female) | Employees | 117 |
| Number of New Employees | Employees | 430 |
| Number of New Employees (Above 50) | Employees | 10 |
| Number of New Employees (Aged 30-50) | Employees | 137 |
| Number of New Employees (Aged Below 30) | Employees | 283 |
| Number of New Employees (Female) | Employees | 188 |
| Number of New Employees (Junior Management) | Employees | 42 |
| Number of New Employees (Male) | Employees | 242 |
| Number of New Employees (Middle Management) | Employees | 41 |
| Number of New Employees (Senior Management) | Employees | 13 |
| Number of Part-time Employees | Employees | 16 |
| Number of Senior Management Employees | Employees | 81 |
| Number of Senior Management Employees (Female) | Employees | 16 |
| Number of Total Employees | Employees | 2745 |
| Percentage of Employees Aged 30-50 | % | 59.33 |
| Percentage of Employees Aged Above 50 | % | 2.7 |
| Percentage of Employees Aged Below 30 | % | 38.01 |
| Percentage of Employees in Asia | % | 99.13 |
| Percentage of Employees in Oceania | % | 0.87 |
| Percentage of Female Employees | % | 37.82 |
| Percentage of Full-time Employees | % | 99.42 |
| Percentage of General Employees | % | 59.67 |
| Percentage of Junior Management Employees | % | 22.91 |
| Percentage of Male Employees | % | 62.22 |
| Percentage of Middle Management Employees | % | 14.46 |
| Percentage of New Employees | % | 15.67 |
| Percentage of Part-time Employees | % | 0.58 |
| Percentage of Senior Management Employees | % | 2.95 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 18.01 |
| Turnover Rate of Employees Aged Below 30 | % | 44.01 |
| Turnover Rate of Employees in Asia | % | 26.94 |
| Turnover Rate of Employees in Australia | % | 12.5 |
| Turnover Rate of Female Employees | % | 27.84 |
| Turnover Rate of General Employees | % | 31.44 |
| Turnover Rate of Junior Management Employees | % | 23.53 |
| Turnover Rate of Male Employees | % | 26.19 |
| Turnover Rate of Middle Management Employees | % | 17.13 |
| Turnover Rate of Senior Management Employees | % | 6.17 |
| Turnover Rate of Total Employees | % | 26.81 |
Lost days due to work injury.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Lost Time Injury Frequency Rate (LTIFR/LTIR) | Number/million working hours | 1.16 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Percentage of Employees Trained | % | 93.88 |
| Percentage of Trained Female Employees | % | 92.29 |
| Percentage of Trained General Employees | % | 93.04 |
| Percentage of Trained Male Employees | % | 94.84 |
| Percentage of Trained Middle Management | % | 95.12 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Average Training Hours (Female) | Hours | 84 |
| Average Training Hours (General Staff) | Hours | 95 |
| Average Training Hours (Male) | Hours | 74 |
| Average Training Hours (Senior Management) | Hours | 50 |
| Average Training Hours per Employee | Hours | 78 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Suppliers in Asia (Excluding China) | supplier | 2 |
| Number of Suppliers in Hong Kong | supplier | 1 |
| Number of Suppliers in Mainland China | supplier | 68 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Supplier Social Responsibility Training Sessions | trainings | 112 |
| Number of Suppliers Participating in ESG Training | suppliers | 52 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Complaints Handling Rate | % | 100 |
| Number of Complaints Dealt with | Complaints | 2304 |
| Satisfaction Rate of Customer Complaint Handling | % | |
| Total Number of Customer Complaints | Complaints | 2304 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Accumulative Number of Patent Applications | patents | 1653 |
| Accumulative Number of Patents Granted | patents | 13181 |
| Number of Authorised Utility Model Patents | utility model patents | 10856 |
| Number of Intellectual Property Rights Obtained by the Company | copyrights | 18 |
| Number of Invention Patents | invention patents | 737 |
| Number of New Patent Applications | patents | 1653 |
| Number of Patents Applied | patents | 1653 |
| Number of Patents Held | patents | 13181 |
| Number of Trademark Applications | trademarks | 239 |
| Total Training Sessions on Intellectual Property Protection | trainings | 15 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Anti-corruption Training Coverage among Directors and Management | % | 100 |
| Coverage Rate of Ethical Standards and Anti-Corruption Training | % | 100 |
| Coverage of Anti-corruption Training for Employees | % | 100 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Employees Participating in Volunteer Activities | Person | 516 |
| Number of Volunteers among Employees | Person | 516 |
| Total Social Investment | US dollars in millions | 0.59 |
| Total Volunteer Service Hours | Hour | 3980 |