2023 ENVIRONMENTAL, SOCIAL AND GOVERNANCE (ESG) & CORPORATE SOCIAL RESPONSIBILITY REPORT

Year: 2023
Published: 2024-04-26
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2021 2022 2023 Report Pages
Nitrogen oxides (NOx) emissions kg 1868.80 1825.61 4807.29 49
Particular matter (PM10) emissions kg 50.68 85.94 143.60 49
Sulfur oxide (SO2) emissions kg 71.80 75.88 202.73 49

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Direct Greenhouse gas emissions (scope 1) Tonne CO2 2869.52 5616.70 10525.89 49
Energy indirect greenhouse gas emissions (scope 2) Tonne CO2 29583.58 74303.72 48100.76 49
Other indirect greenhouse gas emissions (scope 3) Tonne CO2 4481.07 747.63 3934.52 49
Total greenhouse gas emissions Tonne CO2 37204.17 80668.05 62561.17 49
Total greenhouse gas emissions per employee Tonne CO2/employee 0.54 1.18 0.96 49

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Discarded lamps per employee Number/employee 0.09 0.10 0.07 49

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Discarded applications and electronic appliances per employee kg/employee 0.19 0.12 0.03 49
Discarded toner and ink cartridges per employee Number/employee 0.12 0.20 0.07 49
Other waste kg 68.00 0.00 0.00 49
Other waste per employee kg/employee 0.0011 0.0000 0.0003 49
Total discarded applications and electronic appliances kg 20586.16 8276.00 2091.95 49
Total discarded lamps Number 6056 5923 4509 49
Total discarded toner and ink cartridges Number 8126 13344 4479 49
Total non-hazardous waste per employee Tonne/employee 0.0400 0.0017 0.001 49
Total non-hazardous waste produced Tonne 2570.66 114.49 42.98 49

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Diesel consumption Litres 20047.00 34498.40 17794.86 49
Direct energy consumption per employee MWh/employee 0.42 0.38 0.61 49
Natural gas consumption Cubic meters 135116.00 106783.00 355108.90 49
Petrol consumption Litres 1773843 2451541 4112670 49
Purchased electricity MWh 51363.95 130038.37 84113.00 49
Total direct energy consumption MWh 28974.18 25879.72 39721.38 49
Total indirect energy consumption MWh 51363.95 130038.37 84113.00 49
Total indirect energy consumption per employee MWh/employee 0.75 1.90 1.29 49

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Water consumption Cubic meters 279065.80 512508.30 390967.74 49
Water consumption per employee Cubic meters/employee 4.08 7.49 5.98 49

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Total workforce (total number of agents) Person 68446 68386 65378 49
Total workforce - 30 years old and below Person 16506 17455 13769 49
Total workforce - 31-50 years old Person 47433 46812 47662 49
Total workforce - 51 years old and above Person 4557 4059 3947 49
Total workforce - Female Person 34902 34947 33705 49
Total workforce - Full-time Person 56997 53016 51573 49
Total workforce - General staff Person 67149 67041 64018 49
Total workforce - Hong Kong and Macau Person 1222 1186 1138 49
Total workforce - Mainland of China Person 66806 66783 63832 49
Total workforce - Male Person 33544 33439 31673 49
Total workforce - Middle management Person 1085 1137 1155 49
Total workforce - Overseas Person 418 417 408 49
Total workforce - Part-time Person 11449 15370 13805 49
Total workforce - Senior management Person 212 208 205 49

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Employee turnover rate - 30 years old and below % 34.20 26.11 25.68 50
Employee turnover rate - 31-50 years old % 17.20 13.88 14.62 50
Employee turnover rate - 51 years old and above % 15.10 12.49 15.66 50
Employee turnover rate - Female % 20.50 16.03 16.09 50
Employee turnover rate - Hong Kong and Macau % 16.70 17.71 16.43 50
Employee turnover rate - Mainland of China % 21.30 16.91 17.17 50
Employee turnover rate - Male % 21.80 17.88 18.31 50
Employee turnover rate - Overseas % 18.40 18.71 18.38 50
Total employee turnover rate % 21.20 16.93 17.16 50

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2021 2022 2023 Report Pages
Fatalities of the last 3 years Person 1 2 50
Fatalities rate of the last 3 years % 0.00100 0.00222 50
Injuries Number 66 60 84 50

Lost days due to work injury.

Indicator Unit 2021 2022 2023 Report Pages
Lost days due to work injury Days 2101.0 2244.5 2851.5 50

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 2022 2023 Report Pages
Percentage of employees trained % 49.50 49.52 52.37 50
Percentage of employees trained - Female % 48.90 47.36 49.79 50
Percentage of employees trained - General staff % 96.50 95.85 95.92 50
Percentage of employees trained - Male % 51.10 51.78 56.12 50
Percentage of employees trained - Middle management % 2.90 3.10 3.61 50
Percentage of employees trained - Senior management % 0.60 0.50 0.88 50

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 2022 2023 Report Pages
Average employee training hours Hours 78 160.70 129.34 50
Average employee training hours - Female Hours 75 162.40 132.00 50
Average employee training hours - General staff Hours 78 77.62 65.63 50
Average employee training hours - Male Hours 82 159.00 126.78 50
Average employee training hours - Middle management Hours 84 157.10 170.56 50
Average employee training hours - Senior management Hours 160 191.08 190.62 50

Number of suppliers by geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Total suppliers Number 22911 26701 33075 50
Total suppliers - Hong Kong and Macau Number 202 221 239 50
Total suppliers - Mainland of China Number 22584 26349 32691 50
Total suppliers - Overseas Number 125 131 145 50

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 2022 2023 Report Pages
Total complaints (product and service-related) Number 150009 151816 129450 50

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021 2022 2023 Report Pages
Charity Donation contributed to the targeted area RMB'000 2276.70 2145.47 50
Direct assistance funds contributed to the targeted area RMB'000 1350 1532 2339 50
Statistics of employees' participation in public welfare/volunteer activities Person-times 1252 720 1030 50

The types of emissions and respective emissions data.

Standard Indicator Unit 2021 2022 2023
NOâ‚“ Emissions kg 1868.8 1825.61 4807.29
PM10 Emissions kg 50.68 85.94 143.6
SOâ‚“ Emissions kg 71.8 75.88 202.73

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Direct GHG Emissions (Scope 1) Tonne CO2 2869.52 5616.7 10525.89
Indirect Energy Emissions (Scope 2) Tonne CO2 29583.58 74303.72 48100.76
Total GHG Emissions Tonne CO2 37204.17 80668.05 62561.17
Total GHG Emissions Intensity (By Employee) Tonne CO2/employee 0.54 1.18 0.96
Total Other Indirect Energy Emissions (Scope 3) Tonne CO2 4481.07 747.63 3934.52

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Total Hazardous Waste Intensity (By Employee) Number/employee 0.09 0.1 0.07

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Non-Hazardous Waste (Electronic Waste) kg 20586.16 8276 2091.95
Total Non-Hazardous Waste Intensity (By Employee) Tonne/employee 0.04 0.0017 0.001
Total Non-Hazardous Waste Produced Tonne 2570.66 114.49 42.98

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Diesel Fuel Consumption Litres 20047 34498.4 17794.86
Direct Energy Intensity (By Employee) MWh/employee 0.42 0.38 0.61
Gasoline Consumption Litres 1773843 2451541 4112670
Indirect Energy Intensity (By Employee) MWh/employee 0.75 1.9 1.29
Natural Gas Consumption Cubic meters 135116 106783 355108.9
Purchased Electricity MWh 51363.95 130038.37 84113
Total Direct Energy Consumption MWh 28974.18 25879.72 39721.38
Total Indirect Energy Consumption MWh 51363.95 130038.37 84113

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Water Consumption Cubic meters 279065.8 512508.3 390967.74

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Employees Aged 30-50 Person 47433 46812 47662
Number of Employees Aged Above 50 Person 4557 4059 3947
Number of Employees Aged Below 30 Person 16506 17455 13769
Number of Employees in Hong Kong and Macau Person 1222 1186 1138
Number of Employees in Hong Kong and Mainland China Person 68028 67969 64970
Number of Employees in Mainland China Person 66806 66783 63832
Number of Employees in Overseas Person 418 417 408
Number of Female Employees Person 34902 34947 33705
Number of Full-time Employees Person 56997 53016 51573
Number of General Employees Person 67149 67041 64018
Number of Male Employees Person 33544 33439 31673
Number of Middle Management Employees Person 1085 1137 1155
Number of Part-time Employees Person 11449 15370 13805
Number of Senior Management Employees Person 212 208 205
Number of Total Employees Person 68446 68386 65378
Percentage of Employees Aged 30-50 Percent 69.32 68.45 72.91
Percentage of Employees Aged Above 50 Percent 6.66 5.94 6.04
Percentage of Employees Aged Below 30 Percent 24.12 25.53 21.07
Percentage of Female Employees Percent 50.98 51.09 51.56
Percentage of Full-time Employees Percent 83.28 77.54 78.87
Percentage of General Employees Percent 98.16 98.04 97.92
Percentage of Male Employees Percent 49.02 48.91 48.44
Percentage of Middle Management Employees Percent 1.59 1.66 1.77
Percentage of Part-time Employees Percent 16.72 22.46 21.13
Percentage of Senior Management Employees Percent 0.31 0.3 0.31

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Turnover Rate of Employees Aged 30-50 % 17.2 13.88 14.62
Turnover Rate of Employees Aged Above 50 % 15.1 12.49 15.66
Turnover Rate of Employees Aged Below 30 % 34.2 26.11 25.68
Turnover Rate of Employees in Hong Kong % 16.7 17.71 16.43
Turnover Rate of Employees in Mainland China % 21.3 16.91 17.17
Turnover Rate of Employees in Overseas % 18.4 18.71 18.38
Turnover Rate of Female Employees % 20.5 16.03 16.09
Turnover Rate of Male Employees % 21.8 17.88 18.31
Turnover Rate of Total Employees % 21.2 16.93 17.16

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2021 2022
Fatalities Rate of the Last 3 Years % 0.001 0.00222
Number of Fatalities of the Last 3 Years Person 1 2

Lost days due to work injury.

Standard Indicator Unit 2021 2022 2023
Lost Days Due to Work-related Injuries Days 2101 2244.5 2851.5

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021 2022 2023
Percentage of Employees Trained % 49.5 49.52 52.37
Percentage of Trained Female Employees % 48.9 47.36 49.79
Percentage of Trained General Employees % 96.5 95.85 95.92
Percentage of Trained Male Employees % 51.1 51.78 56.12
Percentage of Trained Middle Management % 2.9 3.1 3.61
Percentage of Trained Senior Management % 0.6 0.5 0.88

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021 2022 2023
Average Training Hours (Female) Hours 75 162.4 132
Average Training Hours (General Staff) Hours 78 77.62 65.63
Average Training Hours (Male) Hours 82 159 126.78
Average Training Hours (Middle Management) Hours 84 157.1 170.56
Average Training Hours (Senior Management) Hours 160 191.08 190.62
Average Training Hours per Employee Hours 78 160.7 129.34

Number of suppliers by geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Suppliers in Hong Kong Number 202 221 239
Number of Suppliers in Mainland China Number 22584 26349 32691
Number of Suppliers in Overseas Number 125 131 145
Number of Total Suppliers Number 22911 26701 33075

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2021 2022 2023
Number of Products and Service Related Complaints Number 150009 151816 129450

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021 2022 2023
Number of Participations in Volunteer Activities Person-times 1252 720 1030
Total Social Investment RMB'000 1350 3808.7 4484.47