Sustainability Report 2023
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Nitrogen Oxides | kg | 31473 | 15181 | 313 | 96 |
| Respirable Suspended Particulates (RSP) | kg | 485 | 210 | 17 | 96 |
| Sulfur Oxides | kg | 755 | 1221 | 5 | 96 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2-e | 33034 | 40236 | 34559 | 96 |
| Energy Indirect GHG Emissions (Scope 2) | tCO2-e | 536397 | 487487 | 666826 | 96 |
| GHG Emissions Intensity (Scope 1, 2 and 3) | tonnes CO2e/1000 sq.m. | 2.82 | 2.78 | 79 | |
| Other Indirect GHG Emissions (Scope 3) | tCO2-e | 426 | 249 | 1249 | 96 |
| Total GHG Emissions (Scope 1 and 2) | tCO2-e | 569431 | 527723 | 701385 | 96 |
| Total GHG Emissions (Scope 1, 2 and 3) | tCO2-e | 569857 | 527972 | 702634 | 96 |
| Total GHG Emissions Intensity (Scope 1 and 2) | tCO2-e/1000 sq.m. | 3.17 | 2.94 | 2.78 | 96 |
| Total GHG Emissions Intensity (Scope 1, 2 and 3) | tCO2-e/1000 sq.m., tCO2e/1000 sq.m. | 3.17 | 2.82 | 2.78 | 80, 96 |
| Total Greenhouse Gas Emission Intensity | tonnes CO2e/1000 sq.m. | 3.17 | 2.82 | 2.78 | 5 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Hazardous Waste Generated at Properties under Management | tonnes | 168.6 | 196.8 | 376.8 | 97 |
| Hazardous Waste Intensity at Properties under Management | tonnes/million sq.m. | 0.96 | 1.06 | 1.49 | 97 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Non-hazardous Waste Generated at Properties under Management | tonnes | 212322 | 154879 | 89800 | 97 |
| Non-hazardous Waste Intensity at Properties under Management | tonnes/1000 sq.m. | 1.21 | 0.84 | 0.36 | 97 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Direct Energy Consumption - Diesel | MWh | 1275 | 1194 | 1321 | 97 |
| Direct Energy Consumption - Gasoline | MWh | 2293 | 2001 | 441 | 97 |
| Direct Energy Consumption - Liquefied Natural Gas | MWh | 1217 | 52.5 | 43154 | 97 |
| Direct Energy Consumption - Liquefied Petroleum Gas | MWh | 1580 | 1184 | 5423 | 97 |
| Direct Energy Consumption - Natural Gas | MWh | 134599 | 179027 | 49970 | 97 |
| Direct Energy Consumption - Renewable Energy | MWh | 3720 | 97 | ||
| Energy Consumption Intensity | MWh/1000 sq.m. | 5.7 | 5.5 | 4.88 | 97 |
| Indirect Energy Consumption - Electricity Consumption | MWh | 884538 | 842127 | 1019593 | 97 |
| Indirect Energy Consumption - Heating | MWh | 113084 | 97 | ||
| Total Direct Energy Consumption | MWh | 144535 | 183931 | 100309 | 97 |
| Total Energy Consumption | MWh | 1029073 | 1026058 | 1232986 | 97 |
| Total Energy Consumption Intensity | MWh/1000 sq.m. | 5.7 | 5.5 | 4.88 | 5 |
| Total Indirect Energy Consumption | MWh | 884538 | 842127 | 1132677 | 97 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Total Water Consumption at Properties under Management | m³ | 35734920 | 19018099 | 24807530 | 98 |
| Total water consumption | m³ | 24807530 | 93 | ||
| Water Consumption Intensity at Properties under Management | m³/sq.m. | 0.2 | 0.1 | 0.098 | 98 |
| Water intensity (cubic metres per square metre) | m³/sq.m. | 0.098 | 93 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Water leakage rate (annual) | % | within 5 | 93 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Outstanding ESG Development Property Service Enterprises in China (NO.1, 2023) | 1 | 15 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of Employees | employees | 52220 | 57425 | 43012 | 5 |
| Number of Employees - Age 30 to 50 | Person(s) | 27641 | 30419 | 20791 | 98 |
| Number of Employees - Female | Person(s) | 16646 | 20680 | 16738 | 98 |
| Number of Employees - Fixed-term or Temporary Contract | Person(s) | 39507 | 38282 | 28206 | 98 |
| Number of Employees - Foundation Management | Person(s) | 1897 | 1972 | 2073 | 98 |
| Number of Employees - Full-time | Person(s) | 51680 | 56768 | 41895 | 98 |
| Number of Employees - General Employees | Person(s) | 50089 | 43012 | 40759 | 98 |
| Number of Employees - Hong Kong | Person(s) | 5479 | 10906 | 7934 | 98 |
| Number of Employees - Indefinite or Permanent Contract | Person(s) | 12713 | 19143 | 14806 | 98 |
| Number of Employees - Macau | Person(s) | 379 | 424 | 617 | 98 |
| Number of Employees - Mainland China | Person(s) | 46382 | 46095 | 34461 | 98 |
| Number of Employees - Male | Person(s) | 35574 | 36745 | 26274 | 98 |
| Number of Employees - Middle Management | Person(s) | 207 | 143 | 148 | 98 |
| Number of Employees - Over 50 | Person(s) | 9998 | 12532 | 11425 | 98 |
| Number of Employees - Part-time | Person(s) | 540 | 657 | 1117 | 98 |
| Number of Employees - Senior Management | Person(s) | 27 | 38 | 32 | 98 |
| Number of Employees - Under 30 | Person(s) | 14581 | 14474 | 10976 | 98 |
| Number of New Employees - 30 to 50 | Person(s) | 7425 | 13137 | 4491 | 99 |
| Number of New Employees - Female | Person(s) | 8221 | 7870 | 6652 | 99 |
| Number of New Employees - Hong Kong | Person(s) | 4593 | 6943 | 5731 | 99 |
| Number of New Employees - Macau | Person(s) | 123 | 159 | 393 | 99 |
| Number of New Employees - Mainland China | Person(s) | 16621 | 13638 | 7013 | 99 |
| Number of New Employees - Male | Person(s) | 13116 | 12870 | 6485 | 99 |
| Number of New Employees - Over 50 | Person(s) | 4172 | 6086 | 4644 | 99 |
| Number of New Employees - Under 30 | Person(s) | 8188 | 7249 | 4002 | 99 |
| Number of employees (including relatives and friends) participating in COPL 2023 Clean Plate Campaign | people | 8645 | 81 | ||
| Percentage of New Employees - 30 to 50 | % | 32.5 | 24.4 | 21.6 | 99 |
| Percentage of New Employees - Female | % | 49.4 | 38.1 | 39.7 | 99 |
| Percentage of New Employees - Hong Kong | % | 83.8 | 63.7 | 72.2 | 99 |
| Percentage of New Employees - Macau | % | 32.5 | 37.5 | 63.7 | 99 |
| Percentage of New Employees - Mainland China | % | 35.9 | 29.6 | 20.4 | 99 |
| Percentage of New Employees - Male | % | 36.9 | 35.0 | 24.7 | 99 |
| Percentage of New Employees - Over 50 | % | 41.7 | 48.4 | 41.3 | 99 |
| Percentage of New Employees - Under 30 | % | 56.2 | 50.1 | 36.5 | 99 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Employee Turnover Rate - 30 to 50 | % | 20.5 | 26.1 | 35.1 | 99 |
| Employee Turnover Rate - Female | % | 32.1 | 32.5 | 42.2 | 99 |
| Employee Turnover Rate - Hong Kong | % | 73.0 | 47.7 | 87.8 | 99 |
| Employee Turnover Rate - Macau | % | 60.7 | 28.1 | 25.9 | 99 |
| Employee Turnover Rate - Mainland China | % | 22.2 | 27.0 | 23.5 | 99 |
| Employee Turnover Rate - Male | % | 25.8 | 30.1 | 31.0 | 99 |
| Employee Turnover Rate - Over 50 | % | 34.1 | 34.4 | 30.1 | 99 |
| Employee Turnover Rate - Under 30 | % | 37.3 | 38.3 | 41.4 | 99 |
| Number of Employees Turnover - 30 to 50 | Person(s) | 7926 | 15222 | 7298 | 99 |
| Number of Employees Turnover - Female | Person(s) | 5350 | 6731 | 7065 | 99 |
| Number of Employees Turnover - Hong Kong | Person(s) | 4002 | 5205 | 6964 | 99 |
| Number of Employees Turnover - Macau | Person(s) | 230 | 119 | 160 | 99 |
| Number of Employees Turnover - Mainland China | Person(s) | 10283 | 12449 | 8098 | 99 |
| Number of Employees Turnover - Male | Person(s) | 9165 | 11042 | 8157 | 99 |
| Number of Employees Turnover - Over 50 | Person(s) | 3406 | 4305 | 3382 | 99 |
| Number of Employees Turnover - Under 30 | Person(s) | 5436 | 5542 | 4542 | 99 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Fatality Rate (Employees) | % | 0.004 | 0.01 | 100 | |
| Number of Serious Work-related Injuries (Employees) | Person(s) | 3 | 9 | 11 | 100 |
| Number of Work-related Fatalities (Employees) | Person(s) | 2 | 7 | 100 | |
| Number of Work-related Injuries (Employees) | Person(s) | 133 | 152 | 144 | 100 |
| Serious Work-related Injury Rate (Employees) | % | 0.01 | 0.02 | 0.03 | 100 |
| Work-related Injury Rate (Employees) | % | 0.29 | 0.33 | 0.31 | 100 |
| Work-related Injury Rate per 1000 Workers (Employees) | 2.5 | 2.6 | 3.3 | 100 |
Lost days due to work injury.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Lost Day Rate (Employees) | 15.7 | 11.8 | 13 | 100 | |
| Number of Lost Days due to Work-related Injuries or Occupational Diseases (Employees) | Day(s) | 7085 | 5472 | 6329 | 100 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Working Hours (Employees) | Hour(s) | 90171248 | 92558760 | 94163584 | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of Employees Trained - Female | Person(s) | 11783 | 20680 | 16023 | 100 |
| Number of Employees Trained - Foundation Management | Person(s) | 1817 | 1972 | 2073 | 100 |
| Number of Employees Trained - General Employees | Person(s) | 47160 | 55268 | 39570 | 100 |
| Number of Employees Trained - Male | Person(s) | 31428 | 36731 | 25800 | 100 |
| Number of Employees Trained - Middle Management | Person(s) | 207 | 137 | 148 | 100 |
| Number of Employees Trained - Senior Management | Person(s) | 34 | 41823 | 32 | 100 |
| Percentage of Employees Receiving Regular Performance Reviews - Female | % | 92.9 | 77.6 | 80.9 | 101 |
| Percentage of Employees Receiving Regular Performance Reviews - Foundation Management | % | 95.6 | 100.0 | 100.0 | 101 |
| Percentage of Employees Receiving Regular Performance Reviews - General Employees | % | 92.1 | 85.5 | 86.0 | 101 |
| Percentage of Employees Receiving Regular Performance Reviews - Male | % | 92.0 | 90.8 | 84.3 | 101 |
| Percentage of Employees Receiving Regular Performance Reviews - Middle Management | % | 99.0 | 100.0 | 100.0 | 101 |
| Percentage of Employees Receiving Regular Performance Reviews - Senior Management | % | 100.0 | 100.0 | 100.0 | 101 |
| Percentage of Employees Trained - Female | % | 100.0 | 100.0 | 95.7 | 100 |
| Percentage of Employees Trained - Foundation Management | % | 95.8 | 100.0 | 100.0 | 100 |
| Percentage of Employees Trained - General Employees | % | 94.2 | 99.99 | 97.1 | 100 |
| Percentage of Employees Trained - Male | % | 88.3 | 99.96 | 98.2 | 100 |
| Percentage of Employees Trained - Middle Management | % | 100.0 | 95.8 | 100.0 | 100 |
| Percentage of Employees Trained - Senior Management | % | 89.5 | 97.2 | 100.0 | 100 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Average Training Hours of Employees - Female | Hour(s) | 47.0 | 25.4 | 17.9 | 100 |
| Average Training Hours of Employees - Foundation Management | Hour(s) | 35.6 | 24.7 | 36.2 | 100 |
| Average Training Hours of Employees - General Employees | Hour(s) | 42.5 | 29.8 | 17.3 | 100 |
| Average Training Hours of Employees - Male | Hour(s) | 40.0 | 32.3 | 19.9 | 100 |
| Average Training Hours of Employees - Middle Management | Hour(s) | 45.0 | 98.3 | 251.7 | 100 |
| Average Training Hours of Employees - Senior Management | Hour(s) | 81.8 | 191.0 | 84.3 | 100 |
| Average Training Ratio | % | 94.2 | 99.98 | 97.2 | 5 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of Suppliers - Engineering | Supplier(s) | 4508 | 9431 | 10146 | 101 |
| Number of Suppliers - Environment | Supplier(s) | 2667 | 4321 | 4798 | 101 |
| Number of Suppliers - Hong Kong | Supplier(s) | 283 | 1506 | 441 | 101 |
| Number of Suppliers - Macau | Supplier(s) | 72 | 74 | 52 | 101 |
| Number of Suppliers - Mainland China | Supplier(s) | 13374 | 23895 | 24869 | 101 |
| Number of Suppliers - Others | Supplier(s) | 5753 | 10067 | 8470 | 101 |
| Number of Suppliers - Security | Supplier(s) | 801 | 1656 | 1948 | 101 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Customer Service Satisfaction | points | 89 | 90 | 91 | 5 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Average Hours of Anti-corruption Training - Foundation Management | Hour(s) | 2.0 | 1.9 | 101 | |
| Average Hours of Anti-corruption Training - General Employees | Hour(s) | 2.0 | 2.6 | 101 | |
| Average Hours of Anti-corruption Training - Middle Management | Hour(s) | 0.8 | 1.0 | 1.7 | 101 |
| Average Hours of Anti-corruption Training - Senior Management | Hour(s) | 1.4 | 1.0 | 1.8 | 101 |
| Number of Participants in Anti-corruption Training - Foundation Management | Person(s) | 188 | 1154 | 101 | |
| Number of Participants in Anti-corruption Training - General Employees | Person(s) | 67 | 16394 | 101 | |
| Number of Participants in Anti-corruption Training - Middle Management | Person(s) | 207 | 45 | 138 | 101 |
| Number of Participants in Anti-corruption Training - Senior Management | Person(s) | 23 | 12 | 25 | 101 |
| Percentage of Participants in Anti-corruption Training - Foundation Management | % | 9.5 | 55.7 | 101 | |
| Percentage of Participants in Anti-corruption Training - General Employees | % | 0.1 | 40.2 | 101 | |
| Percentage of Participants in Anti-corruption Training - Middle Management | % | 100 | 31.5 | 93.2 | 101 |
| Percentage of Participants in Anti-corruption Training - Senior Management | % | 85.2 | 31.6 | 78.1 | 101 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of 'clean plates' contributed during COPL 2023 Clean Plate Campaign | clean plates | 57145 | 81 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Charitable Donations | RMB | 353000 | 878000 | 217000 | 5 |
| Food saved during COPL 2023 Clean Plate Campaign | tonnes | 2.179 | 81 | ||
| Revenue | RMB million | 7799.1 | 10899.8 | 13051.3 | 5 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 485 | 210 | 17 |
| NOâ‚“ Emissions | kg | 31473 | 15181 | 313 |
| SOâ‚“ Emissions | kg | 755 | 1221 | 5 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2-e | 33034 | 40236 | 34559 |
| Indirect Energy Emissions (Scope 2) | tCO2-e | 536397 | 487487 | 666826 |
| Total GHG Emissions | tCO2-e | 569857 | 527972 | 702634 |
| Total GHG Emissions Intensity (By Area) | tCO2-e/1000 sq.m. | 3.17 | 2.82 | 2.78 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2-e | 426 | 249 | 1249 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Total Hazardous Waste | tonnes | 168.6 | 196.8 | 376.8 |
| Total Hazardous Waste Intensity (By Area) | tonnes/million sq.m. | 0.96 | 1.06 | 1.49 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Total Non-Hazardous Waste Intensity (By Area) | tonnes/1000 sq.m. | 1.21 | 0.84 | 0.36 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Diesel Fuel Consumption | MWh | 1275 | 1194 | 1321 |
| Energy Consumption Intensity (By Area) | MWh/1000 sq.m. | 5.7 | 5.5 | 4.88 |
| Gasoline Consumption | MWh | 2293 | 2001 | 441 |
| LNG Consumption | MWh | 1217 | 52.5 | 43154 |
| LPG Consumption | MWh | 1580 | 1184 | 5423 |
| Natural Gas Consumption | MWh | 134599 | 179027 | 49970 |
| Purchased Electricity | MWh | 884538 | 842127 | 1019593 |
| Purchased Heating | MWh | 113084 | ||
| Renewable Energy Consumption | MWh | 3720 | ||
| Total Direct Energy Consumption | MWh | 144535 | 183931 | 100309 |
| Total Energy Consumption | MWh | 1029073 | 1026058 | 1232986 |
| Total Indirect Energy Consumption | MWh | 884538 | 842127 | 1132677 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Water Consumption | m³ | 35734920 | 19018099 | 24807530 |
| Water Consumption Intensity (By Revenue) | m³/sq.m. | 0.2 | 0.1 | 0.098 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | Person(s) | 27641 | 30419 | 20791 |
| Number of Employees Aged Above 50 | Person(s) | 9998 | 12532 | 11425 |
| Number of Employees Aged Below 30 | Person(s) | 14581 | 14474 | 10976 |
| Number of Employees in Hong Kong | Person(s) | 5479 | 10906 | 7934 |
| Number of Employees in Hong Kong and Mainland China | Person(s) | 51861 | 57001 | 42395 |
| Number of Employees in Macau | Person(s) | 379 | 424 | 617 |
| Number of Employees in Mainland China | Person(s) | 46382 | 46095 | 34461 |
| Number of Female Employees | Person(s) | 16646 | 20680 | 16738 |
| Number of Full-time Employees | Person(s) | 51680 | 56768 | 41895 |
| Number of General Employees | Person(s) | 52220 | 43012 | 40759 |
| Number of Male Employees | Person(s) | 35574 | 36745 | 26274 |
| Number of Middle Management Employees | Person(s) | 207 | 143 | 148 |
| Number of New Employees (Above 50) | Person(s) | 4172 | 6086 | 4644 |
| Number of New Employees (Aged 30-50) | Person(s) | 7425 | 13137 | 4491 |
| Number of New Employees (Aged Below 30) | Person(s) | 8188 | 7249 | 4002 |
| Number of New Employees (Female) | Person(s) | 8221 | 7870 | 6652 |
| Number of New Employees (Hong Kong) | Person(s) | 4593 | 6943 | 5731 |
| Number of New Employees (Macau) | Person(s) | 123 | 159 | 393 |
| Number of New Employees (Mainland China) | Person(s) | 16621 | 13638 | 7013 |
| Number of New Employees (Male) | Person(s) | 13116 | 12870 | 6485 |
| Number of Part-time Employees | Person(s) | 540 | 657 | 1117 |
| Number of Senior Management Employees | Person(s) | 27 | 38 | 32 |
| Number of Temporary Workers | Person(s) | 39507 | 38282 | 28206 |
| Number of Total Employees | employees | 52220 | 57425 | 43012 |
| Percentage of Employees Aged 30-50 | % | 52.96 | 52.98 | 48.33 |
| Percentage of Employees Aged Above 50 | % | 19.15 | 21.82 | 26.56 |
| Percentage of Employees Aged Below 30 | % | 27.93 | 25.22 | 25.52 |
| Percentage of Employees in Hong Kong | % | 10.49 | 18.99 | 18.44 |
| Percentage of Employees in Hong Kong and Mainland China | % | 99.33 | 99.26 | 98.57 |
| Percentage of Employees in Macau | % | 0.73 | 0.74 | 1.43 |
| Percentage of Employees in Mainland China | % | 88.85 | 80.29 | 80.13 |
| Percentage of Female Employees | % | 31.89 | 36.01 | 38.94 |
| Percentage of Full-time Employees | % | 98.97 | 98.86 | 97.39 |
| Percentage of Male Employees | % | 68.16 | 63.99 | 61.06 |
| Percentage of Part-time Employees | % | 1.03 | 1.14 | 2.6 |
| Percentage of Temporary Workers | % | 75.7 | 66.68 | 65.57 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 20.5 | 26.1 | 35.1 |
| Turnover Rate of Employees Aged Above 50 | % | 34.1 | 34.4 | 30.1 |
| Turnover Rate of Employees Aged Below 30 | % | 37.3 | 38.3 | 41.4 |
| Turnover Rate of Employees in Hong Kong | % | 73 | 47.7 | 87.8 |
| Turnover Rate of Employees in Macau | % | 60.7 | 28.1 | 25.9 |
| Turnover Rate of Employees in Mainland China | % | 22.2 | 27 | 23.5 |
| Turnover Rate of Female Employees | % | 32.1 | 32.5 | 42.2 |
| Turnover Rate of Male Employees | % | 25.8 | 30.1 | 31 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Fatalities as a Result of Work-related Injuries | Person(s) | 2 | 7 | |
| Number of Fatalities of the Last 3 Years | Person(s) | 9 | 9 | 9 |
| Number of Work-related Fatalities | Person(s) | 2 | 7 | |
| Work-related Fatalities Rate | % | 0.004 | 0.01 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Lost Time Injury Frequency Rate (Employees) | 15.7 | 11.8 | 13 | |
| Lost Working Days Due to Work-related Injuries (Employees) | Day(s) | 7085 | 5472 | 6329 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Percentage of Trained Female Employees | % | 100 | 100 | 95.7 |
| Percentage of Trained General Employees | % | 94.2 | 99.99 | 97.1 |
| Percentage of Trained Male Employees | % | 88.3 | 99.96 | 98.2 |
| Percentage of Trained Middle Management | % | 100 | 95.8 | 100 |
| Percentage of Trained Senior Management | % | 89.5 | 97.2 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hour(s) | 47 | 25.4 | 17.9 |
| Average Training Hours (General Employees) | Hour(s) | 42.5 | 29.8 | 17.3 |
| Average Training Hours (Male) | Hour(s) | 40 | 32.3 | 19.9 |
| Average Training Hours (Middle Management) | Hour(s) | 45 | 98.3 | 251.7 |
| Average Training Hours (Senior Management) | Hour(s) | 81.8 | 191 | 84.3 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Suppliers in Hong Kong | Supplier(s) | 283 | 1506 | 441 |
| Number of Suppliers in Mainland China | Supplier(s) | 13374 | 23895 | 24869 |
| Number of Suppliers in Overseas | Supplier(s) | 5753 | 10067 | 8470 |
| Number of Total Suppliers | Supplier(s) | 27505 | 50940 | 50224 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Anti-corruption Training Coverage among Directors and Management | % | 100 | 31.6 | 78.1 |
| Average Anti-corruption Training Hours for Directors and Management | Hour(s) | 1.1 | 1 | 1.75 |
| Average Anti-corruption Training Hours for General Employees | Hour(s) | 2 | 2.6 | |
| Coverage of Anti-corruption Training for Employees | % | 0.1 | 40.2 | |
| Number of General Employees Attendance for Anti-corruption Training | Person(s) | 16394 | ||
| Number of People Participated in Ethical Standards and Anti-corruption Training | Person(s) | 230 | 312 | 17611 |
| Total Anti-corruption Training Hours for Directors and Management | Hour(s) | 123.8 | 57 | 278.1 |
| Total Hours of Anti-corruption Training for Employees | Hour(s) | 134 | 42624.4 |