Sustainability Report 2023

Year: 2023
Published: 2024-04-25
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2020 2021 2022 2023 Report Pages
Increase in EuroVI vehicles from 2022 23.6% 30
Nitrogen oxides air emissions tons 20.9 18.51 24.3 35.83 69
Number of Euro VI vehicles in low-carbon fleet vehicles 340 27
Particulate matter air emissions tons 1.72 1.58 2.15 3.08 69
Sulphur oxides air emissions tons 0.03 0.03 0.04 0.06 69

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2020 2021 2022 2023 Report Pages
Carbon intensity tCO2e/million HKD revenue 5.23 3.83 3.82 4.54 30, 69
Carbon intensity (tCO2e/million HKD revenue) tCO2e/million HKD revenue 6.7 3.83 3.82 4.54 31
Greenhouse gas emissions from electricity consumption (Scope 2) tCO2e 601 27
Greenhouse gas emissions from heavy vehicles (Scope 1) tCO2e 4323 27
Greenhouse gas emissions from light goods vehicles (Scope 1) tCO2e 601 27
Greenhouse gas emissions from medium vehicles (Scope 1) tCO2e 4121 27
Greenhouse gas emissions from other mobile machinery (Scope 1) tCO2e 255 27
Greenhouse gas emissions from private cars (Scope 1) tCO2e 157 27
Greenhouse gas emissions from stationary consumption (Scope 1) tCO2e 1108 27
Percentage of Scope 1 emissions in total GHG emissions 94.3% 27
Percentage of Scope 2 emissions in total GHG emissions 5.7% 27
Scope 1 Greenhouse Gas Emission tCO2e 5402.94 4513.05 6404.88 9965.81 69
Scope 1 greenhouse gas emissions (tCO2e) tCO2e 9965.81 27
Scope 2 Greenhouse Gas Emission tCO2e 513.88 371.73 449.11 601.34 69
Scope 2 greenhouse gas emissions (tCO2e) tCO2e 601.34 27
Total Greenhouse Gas Emissions tCO2e 5916.82 4884.78 6856.19 10567.15 69
Total greenhouse gas emissions (tCO2e) tCO2e 10567.15 27

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 2023 Report Pages
Battery disposed kg 300 69
Engine oil disposed (spent lube oil) kg 3182 5834 3006 3006 69
Hazardous waste intensity kg/million HK$ revenue 2.8 4.6 1.7 1.4 69

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 2023 Report Pages
General Waste kg 6803 8207 19918 31716 30
Metal collected for recycling kg 185 30
Non-hazardous waste collected kg 37965.5 31
Non-hazardous waste intensity kg/million HK$ revenue 9.53 8.3 15.69 16.31 69
Non-hazardous waste recycled kg 6249.7 31
Office and Recycling facilities – general non-hazardous waste kg 6802.7 8206.6 19918.2 31715.8 69
Office – metal collected for recycling kg 74.8 79.9 108.1 185.2 69
Office – other recyclables collected for recycling kg 863.2 69
Office – paper collected for recycling kg 3585.5 1756 6147 2623 69
Office – plastic collected for recycling kg 326 529 784 524.5 69
Other mixed recyclables from office kg 75 80 863 30
Other mixed recyclables from recycling facilities kg 326 529 1180 2054 30
Paper collected for recycling kg 3586 1756 6147 2623 30
Paper with recycled content Ream 3775 3785 5695 6350 68
Plastic collected for recycling kg 525 30
Recycling facilities – recyclables collected for recycling kg 1180.1 2054 69

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
Non-hazardous recycling rate 16.5% 31

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2020 2021 2022 2023 Report Pages
Average vehicular fuel consumption Litre/km 0.282 0.234 0.269 0.315 68
Diesel consumption Litres 1940805 1585207 2298477 3612763 68
Electricity consumption kWh 1027805 1004156 1157571 1541907 68
Energy intensity kWh/'000s/million HKD revenue 16.5 30
Energy intensity (GJ/million HKD revenue) GJ/million HKD revenue 66.93 49.66 49.9 59.5 68
Energy intensity (kWh '000s/million HKD revenue) kWh '000s/million HKD revenue 24.5 13.8 13.9 16.5 31
Energy intensity (kWh in '000s/million HKD revenue) kWh in '000s/million HKD revenue 18.59 13.79 13.86 16.53 68
Naphtha consumption Litres 16182 23760 26064 46062 68
Number of electric vehicles in low-carbon fleet vehicles 8 27
Petrol consumption Litres 62856 65019 65135 60487 68

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 2023 Report Pages
Water consumption m³ 9853 11291 11422 9735 68
Water intensity (m³/million HKD revenue) m³/million HKD revenue 8.71 8.8 6.37 4.18 68

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
Adoption of electric vehicles vehicles 8 30

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2020 2021 2022 2023 Report Pages
Degradable plastic bags Bag 5348929 7990484 9745326 12991502 68
Non-degradable plastic bags Bag 345700 430850 388716 211000 68
Paper consumption (Total) Ream 3924 3855 5759 6382 68

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 2021 2022 2023 Report Pages
Employment by Age group - 30-39 years Persons 306 264 405 403 67
Employment by Age group - 40-49 years Persons 503 561 853 840 67
Employment by Age group - 50-59 years Persons 1292 1318 1962 2090 67
Employment by Age group - 60 years or above Persons 2975 3243 5480 6695 67
Employment by Age group - Under 30 years Persons 179 172 194 201 67
Employment by Business Segment - Cleaning Persons 4237 7383 8554 67
Employment by Business Segment - Landscaping Persons 405 485 456 67
Employment by Business Segment - Pest Management Persons 628 599 768 67
Employment by Business Segment - Waste Management & Recycling Persons 351 427 451 67
Employment by Employment type - Full-time Persons 5011 5388 8522 9763 67
Employment by Employment type - Part-time Persons 244 233 372 466 67
Employment by Gender - Female Persons 2973 3186 5137 5900 67
Employment by Gender - Male Persons 2282 2435 3757 4329 67
Employment by Region - Hong Kong Persons 5593 8867 10229 67
Employment by Region - Mainland China Persons 28 27 67
Employment by Workforce - Office Staff Persons 225 247 273 274 67
Employment by Workforce - Operations Staff Persons 5030 5374 8621 9955 67
Group-wide Employment (Person) Persons 5255 5621 8894 10229 67

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2020 2021 2022 2023 Report Pages
Group-wide turnover rate % 2.71 2.78 2.64 2.49 67
Turnover rate by Age group - 30-39 % 3.27 4.21 3.34 67
Turnover rate by Age group - 40-49 % 3.8 3.52 3.21 67
Turnover rate by Age group - 50-59 % 2.78 2.99 2.66 67
Turnover rate by Age group - 60 or above % 2.4 2.11 2.16 67
Turnover rate by Age group - Under 30 % 5.65 5.75 5.82 67
Turnover rate by Gender - Female % 2.71 2.41 2.88 67
Turnover rate by Gender - Male % 2.87 2.96 2.21 67
Turnover rate by Region - Hong Kong % 2.79 2.65 2.49 67
Turnover rate by Region - Mainland China % 0.3 67

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2020 2021 2022 2023 Report Pages
Work-related accident rate (cases per 100000 working hours) 1.15 1.02 1 1.29 68
Work-related accidents (cases of over 3 lost days) Number 135 121 165 270 68

Lost days due to work injury.

Indicator Unit 2020 2021 2022 2023 Report Pages
Days lost due to work injury Days 6939 5583 10049 17018 68

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2020 2021 2022 2023 Report Pages
Percentage of employees that took part in training by Gender - Female % 54.8 68
Percentage of employees that took part in training by Gender - Male % 45.2 68
Percentage of employees that took part in training by Workforce Profile - General % 54.8 68
Percentage of employees that took part in training by Workforce Profile - Middle % 7.6 68
Percentage of employees that took part in training by Workforce Profile - Senior % 1.4 68
Safety Training Hours 11203 15597 23966 19263.5 68
Total percentage of employees that took part in training % 92 82.1 68
Total training Hours 16255 23050 32320 23512 67
Training by Workforce Profile - General Hours 27530 20314 67
Training by Workforce Profile - Middle Hours 3622 2477 67
Training by Workforce Profile - Senior Hours 1168 721 67

The average training hours completed per employee by gender and employee category.

Indicator Unit 2020 2021 2022 2023 Report Pages
Average training hours Hours 3.1 4.1 3.6 2.3 68
Average training hours by Workforce Profile - General Hours 3.4 1.7 68
Average training hours by Workforce Profile - Middle Hours 5.2 2.5 68
Average training hours by Workforce Profile - Senior Hours 7 3.4 68
Average training hours completed by Gender - Female Hours 3.2 1.6 68
Average training hours completed by Gender - Male Hours 4.3 2.1 68
Training hours by Gender - Female Hours 16329 11636 68
Training hours by Gender - Male Hours 15991 11876 68

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2020 2021 2022 2023 Report Pages
Community Donations HKD 13880 200500 138000 270500 69
Community Volunteer hours hours 309 421.5 397.5 909 69

The types of emissions and respective emissions data.

Standard Indicator Unit 2020 2021 2022 2023
Airborne Particulate Matter (PM) Emissions tons 1.72 1.58 2.15 3.08
NOâ‚“ Emissions tons 20.9 18.51 24.3 35.83
SOâ‚“ Emissions tons 0.03 0.03 0.04 0.06

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2020 2021 2022 2023
Direct GHG Emissions (Scope 1) tCO2e 5402.94 4513.05 6404.88 9965.81
GHG Emissions from Purchased Electricity tCO2e 601
Indirect Energy Emissions (Scope 2) tCO2e 513.88 371.73 449.11 601.34
Mobile Combustion Emissions tCO2e 9457
Stationary Combustion Emissions tCO2e 1108
Total GHG Emissions tCO2e 5916.82 4884.78 6856.19 10567.15
Total GHG Emissions Intensity (By Revenue) tCO2e/million HKD revenue 6.7 5.23 3.83 3.82 4.54

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022 2023
Hazardous Waste (Liquid Waste) kg 3182 5834 3006 3006
Hazardous Waste (Used Batteries) kg 300
Total Hazardous Waste Intensity (By Revenue) kg/million HK$ revenue 2.8 4.6 1.7 1.4

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022 2023
Non-Hazardous Waste Disposed kg 31716
Non-Hazardous Waste Recycled kg 3586 1756 6147 6249.7
Total Non-Hazardous Waste Intensity (By Revenue) kg/million HK$ revenue 9.53 8.3 15.69 16.31

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2020 2021 2022 2023
Diesel Fuel Consumption Litres 1940805 1585207 2298477 3612763
Energy Consumption Intensity (By Revenue) GJ/million HKD revenue 66.93 49.66 49.9 59.5
Gasoline Consumption Litres 62856 65019 65135 60487
Grid Electricity Consumption kWh 1027805 1004156 1157571 1541907
Grid Purchased Electricity Intensity (By Revenue) kWh '000s/million HKD revenue 24.5 18.59 13.8 13.9 16.5
Purchased Electricity kWh 1027805 1004156 1157571 1541907
Total Direct Energy Consumption Litres 2029843 1670226 2363612 3673250
Total Electricity Consumption Intensity (By Revenue) kWh '000s/million HKD revenue 24.5 18.59 13.8 13.9 16.5
Total Indirect Energy Consumption kWh 1027805 1004156 1157571 1541907
Total Non-Renewable Fuel Consumption Litres 2029843 1670226 2363612 3673250

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022 2023
Water Consumption m³ 9853 11291 11422 9735
Water Consumption Intensity (By Revenue) m³/million HKD revenue 8.71 8.8 6.37 4.18

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2020 2021 2022 2023
Packaging Material Consumption (Paper) Ream 3924 3855 5759 6382
Packaging Material Consumption (Plastic) Bag 5694629 8421334 10134042 13202502

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020 2021 2022 2023
Number of Employees Aged 30-50 Persons 809 825 1258 1243
Number of Employees Aged Above 50 Persons 4267 4561 7442 8785
Number of Employees Aged Below 30 Persons 179 172 194 201
Number of Employees in Hong Kong Persons 5593 8867 10229
Number of Employees in Hong Kong and Mainland China Persons 5621 8894
Number of Employees in Mainland China Persons 28 27
Number of Female Employees Persons 2973 3186 5137 5900
Number of Full-time Employees Persons 5011 5388 8522 9763
Number of Male Employees Persons 2282 2435 3757 4329
Number of Part-time Employees Persons 244 233 372 466
Number of Total Employees Persons 5255 5621 8894 10229
Percentage of Employees Aged 30-50 Percent 15.4 14.68 14.15 12.15
Percentage of Employees Aged Above 50 Percent 81.19 81.17 83.67 85.89
Percentage of Employees Aged Below 30 Percent 3.41 3.06 2.18 1.96
Percentage of Female Employees Percent 56.56 56.66 57.74 57.65
Percentage of Full-time Employees Percent 95.36 95.85 95.82 95.45
Percentage of Male Employees Percent 43.44 43.34 42.26 42.35
Percentage of Part-time Employees Percent 4.64 4.15 4.18 4.55

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2020 2021 2022 2023
Turnover Rate of Employees Aged 30-50 % 3.535 3.865 3.275
Turnover Rate of Employees Aged Above 50 % 2.59 2.55 2.16
Turnover Rate of Employees Aged Below 30 % 5.65 5.75 5.82
Turnover Rate of Employees in Hong Kong % 2.79 2.65 2.49
Turnover Rate of Employees in Mainland China % 0.3
Turnover Rate of Female Employees % 2.71 2.41 2.88
Turnover Rate of Male Employees % 2.87 2.96 2.21
Turnover Rate of Total Employees % 2.71 2.78 2.64 2.49

Lost days due to work injury.

Standard Indicator Unit 2020 2021 2022 2023
Lost Days Due to Work-related Injuries Days 6939 5583 10049 17018

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022 2023
Percentage of Employees Trained % 92 82.1
Percentage of Trained Female Employees % 54.8
Percentage of Trained General Employees % 54.8
Percentage of Trained Male Employees % 45.2
Percentage of Trained Middle Management % 7.6
Percentage of Trained Senior Management % 1.4

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2020 2021 2022 2023
Average Training Hours (Female) Hours 3.2 1.6
Average Training Hours (General Staff) Hours 3.4 1.7
Average Training Hours (Male) Hours 4.3 2.1
Average Training Hours (Middle Management) Hours 5.2 2.5
Average Training Hours (Senior Management) Hours 7 3.4
Average Training Hours per Employee Hours 3.1 4.1 3.6 2.3
Total Training Hours Hours 32320 23512

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2020 2021 2022 2023
Total Cash Donations HKD 13880 200500 138000 270500
Total Public Welfare Donations HKD 13880 200500 138000 270500
Total Social Investment HKD 13880 200500 138000 270500
Total Volunteer Service Hours hours 309 421.5 397.5 909