Environmental, Social and Governance Report 2023
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| COD emission (Water Resources) | Tonnes | 4410.20 | 169 |
| COD emission reductions (Water Resources) | Tonnes | 47007.94 | 169 |
| NH₃-N emission (Water Resources) | Tonnes | 190.20 | 169 |
| NOₓ emission (GDI Headquarters) | Tonnes | 0.004183 | 169 |
| NOₓ emissions (Water Resources) | Tonnes | 0.35 | 169 |
| Quarterly ultra-low emission compliance rate of both units at GDH Energy | % | 99 | 165 |
| SO₂ emission (GDI Headquarters) | Tonnes | 0.000118 | 169 |
| SO₂ emissions (Water Resources) | Tonnes | 0.01 | 169 |
| Total phosphorus emission (Water Resources) | Tonnes | 85.02 | 169 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Greenhouse gas emission intensity - GDH Energy | Tonnes CO2e/Ten thousand HKD income | 16.29 | 166 |
| Greenhouse gas emission intensity - GDH Highway | Tonnes CO2e/Ten thousand HKD income | 0.02 | 167 |
| Greenhouse gas emission intensity - Hotel business | Tonnes CO2e/Ten thousand HKD income | 0.13 | 167 |
| Greenhouse gas emission intensity - Teem Group | Tonnes CO2e/Square meter operating area | 0.05 | 166 |
| Greenhouse gas emission intensity - Water Resources | Tonnes CO2e/Ten thousand HKD income | 0.22 | 166 |
| Greenhouse gas emissions (Scope 1) - GDH Energy | Tonnes CO2e | 2961109.26 | 166 |
| Greenhouse gas emissions (Scope 1) - GDH Highway | Tonnes CO2e | 140.50 | 167 |
| Greenhouse gas emissions (Scope 1) - GDI Headquarters | Tonnes CO2e | 21.72 | 166 |
| Greenhouse gas emissions (Scope 1) - Hotel business | Tonnes CO2e | 376.65 | 167 |
| Greenhouse gas emissions (Scope 1) - Teem Group | Tonnes CO2e | 1910.77 | 166 |
| Greenhouse gas emissions (Scope 1) - Water Resources | Tonnes CO2e | 1507.26 | 166 |
| Greenhouse gas emissions (Scope 2) - GDH Energy | Tonnes CO2e | 124.46 | 166 |
| Greenhouse gas emissions (Scope 2) - GDH Highway | Tonnes CO2e | 925.29 | 167 |
| Greenhouse gas emissions (Scope 2) - GDI Headquarters | Tonnes CO2e | 68.34 | 166 |
| Greenhouse gas emissions (Scope 2) - Hotel business | Tonnes CO2e | 7884.21 | 167 |
| Greenhouse gas emissions (Scope 2) - Teem Group | Tonnes CO2e | 60116.39 | 166 |
| Greenhouse gas emissions (Scope 2) - Water Resources | Tonnes CO2e | 339603.94 | 166 |
| Total greenhouse gas emission - The Group | Tonnes CO2e | 3373788.79 | 167 |
| Total greenhouse gas emission intensity - The Group | Tonnes CO2e/Ten thousand HKD income | 1.39 | 167 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | 2030 | Report Pages |
|---|---|---|---|---|
| Carbon intensity (tonnes of CO2e/HK$ million of revenue) reduction target for water resources segment | % reduction from FY2020 baseline | 36 | 165 | |
| Greenhouse gas emissions intensity (tonnes of CO2e/m2) reduction target for property investment and development, department store operation | % reduction from FY2019 baseline | 36 | 165 | |
| Greenhouse gas emissions reduced per year due to photovoltaic power plants | tonnes | 36000 | 9 | |
| NH₃-N emission reductions (Water Resources) | Tonnes | 5011.88 | 169 | |
| Scope 1 carbon emissions intensity (tonnes of CO2e/HK$ million of revenue) reduction target for energy project | % reduction from FY2020 baseline | 36 | 165 | |
| Total phosphorus emission reductions (Water Resources) | Tonnes | 632.27 | 169 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Sludge treatment (Water Resources) | Tonnes | 46094.75 | 169 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Annual coal consumption of GDH Energy for each unit of power supply | g/kWh | 306.22 | 165 |
| Annual target for coal consumption of GDH Energy for each unit of power supply | g/kWh | 307 | 165 |
| Clean energy generated by photovoltaic power plants per year | kWh | 44000000 | 9 |
| Direct energy consumption - The Group | Thousand kWh | 9076435.41 | 167 |
| Direct energy intensity - The Group | Thousand kWh/Ten thousand HKD income | 3.68 | 167 |
| Indirect energy consumption - The Group | Thousand kWh | 716679.92 | 167 |
| Indirect energy intensity - The Group | Thousand kWh/Ten thousand HKD income | 0.29 | 167 |
| Natural gas consumption - Water Resources | Thousand kWh | 9.77 | 167 |
| Number of photovoltaic power plants installed | 55 | 9 | |
| Photovoltaic power plants installed capacity | MWp | 45 | 9 |
| Total Diesel consumption - GDI Headquarters | Thousand kWh | 0.00 | 167 |
| Total Diesel consumption - Water Resources | Thousand kWh | 1290.92 | 167 |
| Total Petrol consumption - GDI Headquarters | Thousand kWh | 73.95 | 167 |
| Total Petrol consumption - Water Resources | Thousand kWh | 3981.68 | 167 |
| Total electricity consumption - GDI Headquarters | Thousand kWh | 119.82 | 167 |
| Total electricity consumption - Water Resources | Thousand kWh | 595482.86 | 167 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Annual target for water withdrawal of GDH Energy | m3 | 8480000 | 165 |
| Final volume of water withdrawal of GDH Energy | m3 | 7571700 | 165 |
| Total water consumption (GDH Highway) | Tonnes | 31016.00 | 169 |
| Total water consumption (GDI Energy) | Tonnes | 7776075.00 | 169 |
| Total water consumption (Hotel business) | Tonnes | 185054.00 | 169 |
| Total water consumption (Teem Group) | Tonnes | 1150780.38 | 169 |
| Total water consumption (The Group) | Tonnes | 35242451.71 | 169 |
| Total water consumption intensity (GDH Highway) | Tonnes/Ten thousand HKD income | 0.45 | 169 |
| Total water consumption intensity (GDI Energy) | Tonnes/Ten thousand HKD income | 42.77 | 169 |
| Total water consumption intensity (Hotel business) | Tonnes/Ten thousand HKD income | 2.85 | 169 |
| Total water consumption intensity (Teem Group) | Tonnes/Square meter operating area | 0.95 | 169 |
| Total water consumption intensity (The Group) | Tonnes/Ten thousand HKD income | 14.56 | 169 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | 2025 | 2030 | Report Pages |
|---|---|---|---|---|---|
| Average power consumption reduction from energy-feedback elevators compared with traditional elevators in Guangzhou Teem Plaza | % | 25 | 58 | ||
| Coal consumption for power supply (g standard coal/kWh) reduction target for energy projects | % reduction from FY2020 baseline | 2 | 165 | ||
| Estimated annual electricity savings from intelligent lighting system at Teemall Store | kWh | 300000 | 58 | ||
| Number of energy-feedback elevators replaced in Guangzhou Teem Plaza | elevators | 19 | 58 | ||
| Overall energy consumption intensity (tonnes of standard coal/m2) reduction target for property investment and development, department store operation | % reduction from FY2019 baseline | 27 | 165 | ||
| Proportion of renewable energy of Water Holdings target | % | 25 | 165 | ||
| Proportion of renewable energy use in non-production areas of Zhongshan Thermal Power Plant target | % | 60 | 165 | ||
| Standard coal usage reduced per year due to photovoltaic power plants | tonnes | 11000 | 9 | ||
| Water withdrawal for power generation (tonne/MWh) reduction target for energy projects | % reduction from FY2020 baseline | 11 | 165 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | 2030 | Report Pages |
|---|---|---|---|---|
| Decrease in overall leakage rate of pipeline network in water resources segment compared with previous year | % | 1.05 | 9 | |
| Overall leakage rate of pipeline network in water resources segment | % | under 10 | 9 | |
| Water consumption intensity (tonnes/m2) reduction target for property investment and development, department store operation | % reduction from FY2020 baseline | 5 | 165 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2030 | 2060 | Report Pages |
|---|---|---|---|---|
| Average intensity of landfall typhoons in China (High-emission Scenario) | Increase | Increase | 161 | |
| Average intensity of landfall typhoons in China (Low-emission Scenario) | Decline | Decline | 161 | |
| Number of landfall typhoons in China (High-emission Scenario) | Increase | Increase | 161 | |
| Number of landfall typhoons in China (Low-emission Scenario) | Increase | Increase | 161 | |
| Percentage increase in annual expected damage from river floods compared to 2015 in China (High-emission Scenario) | % | 22.2 | 84.5 | 161 |
| Percentage increase in annual expected damage from river floods compared to 2015 in China (Low-emission Scenario) | % | 20.3 | 31.1 | 161 |
| Percentage increase in annual expected damage from typhoons compared to 2015 in China (High-emission Scenario) | % | 5.6 | 18.3 | 161 |
| Percentage increase in annual expected damage from typhoons compared to 2015 in China (Low-emission Scenario) | % | 4.2 | 7.9 | 161 |
| Percentage increase in annual maximum river flood depth compared to baseline period in China (High-emission Scenario) | % | 30.1 | 80.8 | 161 |
| Percentage increase in annual maximum river flood depth compared to baseline period in China (Low-emission Scenario) | % | 26.1 | 34.0 | 161 |
| Percentage increase in annual precipitation compared to baseline period in China (High-emission Scenario) | % | 3.6 | 7.5 | 161 |
| Percentage increase in annual precipitation compared to baseline period in China (Low-emission Scenario) | % | 3.2 | 4.5 | 161 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Total number of employees by age group: 30 or below | Persons | 2190 | 172 |
| Total number of employees by age group: 31-40 | Persons | 3248 | 172 |
| Total number of employees by age group: 41-50 | Persons | 3395 | 172 |
| Total number of employees by age group: Above 50 | Persons | 1924 | 172 |
| Total number of employees by employee category: Intermediate | Persons | 1155 | 172 |
| Total number of employees by employee category: Junior | Persons | 9271 | 172 |
| Total number of employees by employee category: Senior | Persons | 331 | 172 |
| Total number of employees by employment type: Formal contract | Persons | 10640 | 172 |
| Total number of employees by employment type: Outsourced contract | Persons | 103 | 172 |
| Total number of employees by employment type: Temporary and short-term contracts | Persons | 14 | 172 |
| Total number of employees by gender: Female | Persons | 3686 | 172 |
| Total number of employees by gender: Male | Persons | 7071 | 172 |
| Total number of employees by geographical region: Chinese Mainland | Persons | 10548 | 172 |
| Total number of employees by geographical region: Hong Kong | Persons | 209 | 172 |
| Total number of employees of the Group | Persons | 10757 | 172 |
| Total number of new employees of the Group | Persons | 904 | 172 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Total number of resigned employees - Chinese Mainland | Persons | 610 | 173 |
| Total number of resigned employees - Hong Kong | Persons | 56 | 173 |
| Total number of resigned employees by age group - 30 or below | Persons | 199 | 173 |
| Total number of resigned employees by age group - 31-40 | Persons | 183 | 173 |
| Total number of resigned employees by age group - 41-50 | Persons | 158 | 173 |
| Total number of resigned employees by age group - Above 50 | Persons | 126 | 173 |
| Total number of resigned employees by employee category: Intermediate | Persons | 47 | 172 |
| Total number of resigned employees by employee category: Junior | Persons | 602 | 172 |
| Total number of resigned employees by employee category: Senior | Persons | 17 | 172 |
| Total number of resigned employees by employment type - Formal contract | Persons | 664 | 173 |
| Total number of resigned employees by employment type - Temporary and short-term contracts | Persons | 2 | 173 |
| Total number of resigned employees by gender: Female | Persons | 268 | 172 |
| Total number of resigned employees by gender: Male | Persons | 398 | 172 |
| Turnover rate by age group - 30 or below | % | 9.09 | 173 |
| Turnover rate by age group - 31-40 | % | 5.63 | 173 |
| Turnover rate by age group - 41-50 | % | 4.65 | 173 |
| Turnover rate by age group - Above 50 | % | 6.55 | 173 |
| Turnover rate by employee category - Intermediate | % | 4.07 | 173 |
| Turnover rate by employee category - Junior | % | 6.49 | 173 |
| Turnover rate by employee category - Senior | % | 5.14 | 173 |
| Turnover rate by employment type - Formal contract | % | 6.24 | 174 |
| Turnover rate by employment type - Outsourced contract | % | 0.00 | 174 |
| Turnover rate by employment type - Temporary and short-term contracts | % | 14.29 | 174 |
| Turnover rate by gender - Female | % | 7.27 | 173 |
| Turnover rate by gender - Male | % | 5.63 | 173 |
| Turnover rate by geographical region - Chinese Mainland | % | 5.78 | 173 |
| Turnover rate by geographical region - Hong Kong | % | 26.79 | 173 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of work-related injuries | Case | 11 | 13 | 5 | 174 |
Lost days due to work injury.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Lost days due to work injury | Day | 349 | 792.5 | 233 | 174 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of subsidiaries with ISO 45001 Occupational Health and Safety Management System Certification | 72 | 9 | |
| Work Safety Responsibility Statement signature rate | % | 100 | 9 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Percentage of trained employees by category - Intermediate | % | 97.75 | 174 |
| Percentage of trained employees by category - Junior | % | 96.49 | 174 |
| Percentage of trained employees by category - Senior | % | 96.98 | 174 |
| Percentage of trained employees by gender - Female | % | 97.31 | 174 |
| Percentage of trained employees by gender - Male | % | 96.29 | 174 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Average training hours by employee category - Intermediate | Hour | 34.57 | 174 |
| Average training hours by employee category - Junior | Hour | 32.32 | 174 |
| Average training hours by employee category - Senior | Hour | 40.24 | 174 |
| Average training hours by gender - Female | Hour | 34.51 | 174 |
| Average training hours by gender - Male | Hour | 31.92 | 174 |
| Average training hours per employee | Hour | 32.80 | 174 |
| Total training hours | Hour | 352873.95 | 174 |
Number of suppliers by geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of suppliers in Central China | Company | 152 | 175 |
| Number of suppliers in East China | Company | 661 | 175 |
| Number of suppliers in Hong Kong, Macao and Taiwan | Company | 179 | 175 |
| Number of suppliers in North China | Company | 415 | 175 |
| Number of suppliers in Northeast China | Company | 41 | 175 |
| Number of suppliers in Northwest China | Company | 13 | 175 |
| Number of suppliers in South China | Company | 4673 | 175 |
| Number of suppliers in Southwest China | Company | 68 | 175 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Customer satisfaction rates in all business segments | % or above | 94 | 9 |
| Number of service-related complaints | Case | 6904 | 175 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Certification of compliance management system (GB/T 35770-2022 and ISO 37301:2021) for GDI, Yue Gang Water Supply and Teem Group | Obtained | 34 | |
| Certification of compliance management system (GB/T 35770-2022 and ISO 37301:2021) for Guangdong Investment Limited | Obtained | 34 | |
| Integrity Agreements signature rate for supervising and regulating all employees’ behaviours | % | 100 | 9 |
| Internal auditors passed examination and obtained internal auditor certificates (compliance management) | All internal auditors | 34 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of people participated in volunteer activities | Persons | 2430 | 175 |
| Time spent on volunteer activities | Hour | 336.2 | 175 |
| Total time spent on volunteer activities | Hour | 428172.2 | 175 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| NOₓ Emissions | Tonnes | 0.354183 |
| SOₓ Emissions | Tonnes | 0.010118 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonnes CO2e | 2965066.1599999997 |
| Indirect Energy Emissions (Scope 2) | Tonnes CO2e | 408722.63 |
| Total GHG Emissions | Tonnes CO2e | 3373788.79 |
| Total GHG Emissions Intensity (By Revenue) | Tonnes CO2e/Ten thousand HKD income | 1.39 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 | 2030 |
|---|---|---|---|
| Ammonia Nitrogen Emissions Reduction Compared to Last Year | tonnes | 5011.88 | |
| GHG Emissions Reduction Compared to Last Year | tonnes | 36000 | |
| Target Reduction in GHG Intensity Percentage by 2030 Compared to 2019 | % | 36 | |
| Target Reduction in GHG Intensity Percentage by 2030 Compared to 2020 | % | 36 | |
| Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2020 | % | 36 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Target Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % or above |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Diesel Fuel Consumption | Thousand kWh | 1290.92 |
| Direct Energy Intensity (By Revenue) | Thousand kWh/Ten thousand HKD income | 3.68 |
| Gasoline Consumption | Thousand kWh | 73.95 |
| Indirect Energy Intensity (By Revenue) | Thousand kWh/Ten thousand HKD income | 0.29 |
| Natural Gas Consumption | Thousand kWh | 9.77 |
| Purchased Electricity | Thousand kWh | 119.82 |
| Solar Energy | kWh | 44000000 |
| Total Direct Energy Consumption | Thousand kWh | 9076435.41 |
| Total Indirect Energy Consumption | Thousand kWh | 716679.92 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Total Water Withdrawal | m3 | 7571700 |
| Water Consumption | Tonnes | 35242451.71 |
| Water Consumption Intensity (By Revenue) | Tonnes/Ten thousand HKD income | 14.56 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 | 2025 | 2030 |
|---|---|---|---|---|
| Electricity Usage Reduction Percentage Compared to Last Year | % | 25 | ||
| Target Electricity Usage Reduction Percentage by 2025 Compared to 2023 | % | 2 | ||
| Target Energy Consumption Reduction Percentage by 2030 Compared to 2021 | % | 27 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2030 |
|---|---|---|
| Target Water Consumption Reduction Percentage Compared to Last Year | % reduction from FY2020 baseline | 5 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Contractors | Persons | 103 |
| Number of Employees Aged 30-50 | Persons | 6643 |
| Number of Employees Aged Above 50 | Persons | 1924 |
| Number of Employees Aged Below 30 | Persons | 2190 |
| Number of Employees in Hong Kong | Persons | 209 |
| Number of Employees in Hong Kong and Mainland China | Persons | 10757 |
| Number of Employees in Mainland China | Persons | 10548 |
| Number of Female Employees | Persons | 3686 |
| Number of Full-time Employees | Persons | 10640 |
| Number of Male Employees | Persons | 7071 |
| Number of New Employees | Persons | 904 |
| Number of Temporary Workers | Persons | 14 |
| Number of Total Employees | Persons | 10757 |
| Percentage of Contractors | Percent | 0.96 |
| Percentage of Employees Aged 30-50 | Percent | 61.77 |
| Percentage of Employees Aged Above 50 | Percent | 17.88 |
| Percentage of Employees Aged Below 30 | Percent | 20.37 |
| Percentage of Employees in Hong Kong | Percent | 1.94 |
| Percentage of Employees in Hong Kong and Mainland China | Percent | 100 |
| Percentage of Employees in Mainland China | Percent | 98.06 |
| Percentage of Female Employees | Percent | 34.24 |
| Percentage of Full-time Employees | Percent | 98.91 |
| Percentage of Male Employees | Percent | 65.76 |
| Percentage of New Employees | Percent | 8.41 |
| Percentage of Temporary Workers | Percent | 0.13 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 5.14 |
| Turnover Rate of Employees Aged Above 50 | % | 6.55 |
| Turnover Rate of Employees Aged Below 30 | % | 9.09 |
| Turnover Rate of Employees in Hong Kong | % | 26.79 |
| Turnover Rate of Employees in Mainland China | % | 5.78 |
| Turnover Rate of Female Employees | % | 7.27 |
| Turnover Rate of Full-time Employees | % | 6.24 |
| Turnover Rate of Male Employees | % | 5.63 |
| Turnover Rate of Temporary Workers | % | 14.29 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 349 | 792.5 | 233 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Percentage of Trained Female Employees | % | 97.31 |
| Percentage of Trained Male Employees | % | 96.29 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Average Training Hours (Female) | Hour | 34.51 |
| Average Training Hours (Male) | Hour | 31.92 |
| Average Training Hours per Employee | Hour | 32.8 |
| Total Training Hours | Hour | 352873.95 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Suppliers in Central China | Company | 152 |
| Number of Suppliers in East China | Company | 661 |
| Number of Suppliers in Hong Kong | Company | 179 |
| Number of Suppliers in North China | Company | 415 |
| Number of Suppliers in Northeast China | Company | 41 |
| Number of Suppliers in Northwest China | Company | 13 |
| Number of Suppliers in South China | Company | 4673 |
| Number of Suppliers in Southwest China | Company | 68 |
| Number of Total Suppliers | Company | 6202 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Products and Service Related Complaints | Case | 6904 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Percentage of Employees Anti-corruption Policies have been Communicated to | % | 100 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Employees Participating in Volunteer Activities | Persons | 2430 |
| Total Volunteer Service Hours | Hour | 428172.2 |