Sustainability Report 2023

Year: 2023
Published: 2024-04-24
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2022 2023 Report Pages
Pollutants Nitrogen oxides (NOx) (Construction Sites) kg 5 70
Pollutants Nitrogen oxides (NOx) (Group) kg 494 890 70
Pollutants Nitrogen oxides (NOx) (Headquarters) kg 2 0.04 70
Pollutants Nitrogen oxides (NOx) (Managed Properties in Mainland China) kg 0.01 70
Pollutants Nitrogen oxides (NOx) (Other Subsidiaries) kg 492 885 70
Pollutants Particular matter (Construction Sites) kg 0.3 70
Pollutants Particular matter (Group) kg 28 71 70
Pollutants Particular matter (Other Subsidiaries) kg 28 71 70
Pollutants Sulphur oxides (SOx) (Construction Sites) kg 0.0001 70
Pollutants Sulphur oxides (SOx) (Group) kg 1 2 70
Pollutants Sulphur oxides (SOx) (Headquarters) kg 0.0002 70
Pollutants Sulphur oxides (SOx) (Managed Properties in Mainland China) kg 0.0001 70
Pollutants Sulphur oxides (SOx) (Other Subsidiaries) kg 1 2 70

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 Report Pages
Building Scope 1&2 GHG emission intensity (Construction Sites) tCO2e/m² total GFA 0.0040 0.0253 70
Building Scope 1&2 GHG emission intensity (Group) tCO2e/m² total GFA 0.0565 0.0652 70
Building Scope 1&2 GHG emission intensity (Headquarters) tCO2e/m² total GFA 0.1550 0.1478 70
Building Scope 1&2 GHG emission intensity (Managed Properties in Hong Kong) tCO2e/m² total GFA 0.0740 0.0740 70
Building Scope 1&2 GHG emission intensity (Managed Properties in Mainland China) tCO2e/m² total GFA 0.0409 0.0444 70
Building Scope 1&2 GHG emission intensity (Other Subsidiaries) tCO2e/m² total GFA 0.1271 0.1400 70
GHG emission (Scope 1) at Headquarters, Construction Sites, Managed Properties and Subsidiaries tCO2e 5137 12869 36
GHG emission (Scope 2) at Headquarters, Construction Sites, Managed Properties and Subsidiaries tCO2e 110482 115849 36
GHG emissions Scope 1 & 2 (Construction Sites) tCO2e 922 5225 70
GHG emissions Scope 1 & 2 (Group) tCO2e 115619 128718 70
GHG emissions Scope 1 & 2 (Headquarters) tCO2e 3060 2917 70
GHG emissions Scope 1 & 2 (Managed Properties in Hong Kong) tCO2e 52195 52200 70
GHG emissions Scope 1 & 2 (Managed Properties in Mainland China) tCO2e 30575 35933 70
GHG emissions Scope 1 & 2 (Other Subsidiaries) tCO2e 28867 32443 70
GHG emissions Scope 1 (Construction Sites) tCO2e 170 3848 70
GHG emissions Scope 1 (Group) tCO2e 5137 12869 70
GHG emissions Scope 1 (Headquarters) tCO2e 906 906 70
GHG emissions Scope 1 (Managed Properties in Hong Kong) tCO2e 7 146 70
GHG emissions Scope 1 (Managed Properties in Mainland China) tCO2e 4 12 70
GHG emissions Scope 1 (Other Subsidiaries) tCO2e 4050 7957 70
GHG emissions Scope 2 (Construction Sites) tCO2e 752 1377 70
GHG emissions Scope 2 (Group) tCO2e 110482 115849 70
GHG emissions Scope 2 (Headquarters) tCO2e 2154 2011 70
GHG emissions Scope 2 (Managed Properties in Hong Kong) tCO2e 52188 52054 70
GHG emissions Scope 2 (Managed Properties in Mainland China) tCO2e 30571 35921 70
GHG emissions Scope 2 (Other Subsidiaries) tCO2e 24817 24486 70
GHG intensity at Headquarters, Construction Sites, Managed Properties and Subsidiaries tCO2e/m2 0.0565 0.0652 36
Scope 3 GHG emissions - Business travel (Henderson Land) tCO2e 1569 71
Scope 3 GHG emissions - Capital goods (Henderson Land) tCO2e 789847 71
Scope 3 GHG emissions - Employee commuting (Henderson Land) tCO2e 2944 71
Scope 3 GHG emissions - Fuel- and energy-related activities not included in scope 1 or 2 (Henderson Land) tCO2e 34812 71
Scope 3 GHG emissions - Purchased goods and services (Henderson Land) tCO2e 272592 71
Scope 3 GHG emissions - Upstream transportation and distribution (Henderson Land) tCO2e 1474 71

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 Report Pages
Concrete waste generated - Group tonne 962 317 69
Plastics waste generated - Group tonne 14 23 69
Scope 3 GHG emissions - Waste generated in operations (Henderson Land) tCO2e 18805 71
Total recycled and re-used hazardous waste - Group tonne 0.34 1.15 69
Waste generated intensity - Group tonne/m² total GFA 0.0121 0.0238 69

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 Report Pages
Food waste generated - Group tonne 269 3245 69
General waste and concrete generated - Construction Sites tonne 20497 69
General waste and concrete generated - Group tonne 22238 40703 69
General waste and concrete generated - Headquarters tonne NA 69
General waste and concrete generated - Managed Properties in Hong Kong tonne 13445 7738 69
General waste and concrete generated - Managed Properties in Mainland China tonne 4757 69
General waste and concrete generated - Other Subsidiaries tonne 1558 2004 69
Metal waste generated - Group tonne 398 408 69
Other waste (e.g. timber and glass) generated - Group tonne 24 56 69
Paper waste generated - Group tonne 2146 2137 69
Subtotal non-renewable construction materials used tonne 88162 159332 69
Subtotal renewable construction materials used tonne 3715 2093 69
Total construction material used tonne 91877 161425 69
Total recycled and re-used waste - Construction Sites tonne 399 69
Total recycled and re-used waste - Group tonne 3813 6186 69
Total recycled and re-used waste - Managed Properties in Hong Kong tonne 1343 69
Total recycled and re-used waste - Managed Properties in Mainland China tonne 3360 69
Total recycled and re-used waste - Other Subsidiaries tonne 89 69
Total waste generated - Group tonne 26051 46890 69

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 Report Pages
Building energy consumption intensity (Construction Sites) kWh/m² total GFA 36 70
Building energy consumption intensity (Group) kWh/m² total GFA 123 135 70
Building energy consumption intensity (Headquarters) kWh/m² total GFA 322 319 70
Building energy consumption intensity (Managed Properties in Hong Kong) kWh/m² total GFA 175 70
Building energy consumption intensity (Managed Properties in Mainland China) kWh/m² total GFA 78 70
Building energy consumption intensity (Other Subsidiaries) kWh/m² total GFA 289 70
Electric vehicle (EV) charging facilities provision in new residential developments and new commercial developments (car parking spaces) of car parking spaces 100% 6
Energy consumption (Construction Sites) kWh 2628753 7891364 36
Energy consumption (Headquarters) kWh 6394202 6287840 36
Energy consumption (Managed Properties in Hong Kong) kWh 66384971 66914995 36
Energy consumption (Managed Properties in Mainland China) kWh 53632456 63084782 36
Energy consumption (Subsidiaries) kWh 123272091 123266725 36
Energy consumption Diesel oil (Construction Sites) kWh 694244 3942518 70
Energy consumption Diesel oil (Group) kWh 1335733 5092056 70
Energy consumption Diesel oil (Headquarters) kWh 349759 320631 70
Energy consumption Diesel oil (Managed Properties in Hong Kong) kWh 27445 28578 70
Energy consumption Diesel oil (Managed Properties in Mainland China) kWh 750901 17719 70
Energy consumption Diesel oil (Other Subsidiaries) kWh 246566 70
Energy consumption Petrol oil (Construction Sites) kWh 29227 70
Energy consumption Petrol oil (Group) kWh 3000963 3176847 70
Energy consumption Petrol oil (Headquarters) kWh 2980776 3007050 70
Energy consumption Petrol oil (Other Subsidiaries) kWh 20187 140570 70
Energy consumption Purchased electricity (Construction Sites) kWh 1927597 3509231 70
Energy consumption Purchased electricity (Group) kWh 237135575 247179389 70
Energy consumption Purchased electricity (Headquarters) kWh 3033240 2957079 70
Energy consumption Purchased electricity (Managed Properties in Hong Kong) kWh 123196316 123167824 70
Energy consumption Purchased electricity (Managed Properties in Mainland China) kWh 53605737 62985354 70
Energy consumption Purchased electricity (Other Subsidiaries) kWh 55372685 54559901 70
Energy consumption Self-generated renewable energy (Construction Sites) kWh 10368 70
Energy consumption Self-generated renewable energy (Group) kWh 52562 79798 70
Energy consumption Self-generated renewable energy (Managed Properties in Hong Kong) kWh 69430 70
Energy consumption Self-generated renewable energy (Managed Properties in Mainland China) kWh 45650 70
Energy consumption Towngas (Group) kWh 10748640 11467596 70
Energy consumption Towngas (Headquarters) kWh 427 3080 70
Energy consumption Towngas (Managed Properties in Hong Kong) kWh 893 70
Energy consumption Towngas (Managed Properties in Mainland China) kWh 2680 70
Energy consumption Towngas (Other Subsidiaries) kWh 10745533 11463623 70
Energy intensity at Headquarters, Construction Sites, Managed Properties and Subsidiaries kWh/m2 123 135 36
Reduction in electricity consumption for mainland China portfolio (compared to 2021) -9.7% 6
Total energy consumption (Construction Sites) kWh 7491344 70
Total energy consumption (Group) kWh 252273473 266995686 70
Total energy consumption (Headquarters) kWh 6364202 6287840 70
Total energy consumption (Managed Properties in Hong Kong) kWh 123266725 70
Total energy consumption (Managed Properties in Mainland China) kWh 63034782 70
Total energy consumption (Other Subsidiaries) kWh 66384971 66914995 70

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 Report Pages
Building water consumption intensity (Construction Sites) m³/m² total GFA 0.2893 0.4612 70
Building water consumption intensity (Group) m³/m² total GFA 0.5495 0.7213 70
Building water consumption intensity (Headquarters) m³/m² total GFA 0.1164 0.0947 70
Building water consumption intensity (Managed Properties in Hong Kong) m³/m² total GFA 0.3960 0.4225 70
Building water consumption intensity (Managed Properties in Mainland China) m³/m² total GFA 0.4858 0.5987 70
Building water consumption intensity (Other Subsidiaries) m³/m² total GFA 1.8124 2.3442 70
Water consumption (Construction Sites) 66862 95089 70
Water consumption (Group) 1123743 1423489 70
Water consumption (Headquarters) 2298 1869 70
Water consumption (Managed Properties in Hong Kong) 279489 298170 70
Water consumption (Managed Properties in Mainland China) 363563 484999 70
Water consumption (Other Subsidiaries) 411531 543362 70

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
Reduction in energy intensity for Hong Kong portfolio (compared to 2019) -12.2% 6

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2022 2023 Report Pages
Construction materials used - Aluminium formwork and other metal tonne 1008 1202 69
Construction materials used - Concrete tonne 58594 123900 69
Construction materials used - Glass tonne 219 1104 69
Construction materials used - Prefabricated unit tonne 7758 5003 69
Construction materials used - Steel tonne 20583 28123 69
Intensity of non-renewable materials used tonne/m² total GFA 0.3815 0.7728 69
Intensity of renewable materials used tonne/m² total GFA 0.0161 0.0102 69
Intensity of total construction material used tonne/m² total GFA 0.3976 0.7829 69
Renewable materials used - Bamboo tonne 2960 935 69
Renewable materials used - Paper tonne 8 13 69
Renewable materials used - Timber tonne 747 1145 69

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2022 2023 Report Pages
Board composition by age group - Aged over 50 % 100 100 78
Board composition by gender - Female % 12 12 78
Board composition by gender - Male % 88 88 78
Employees aged 30-50 - Group - Female 4952 73
Employees aged 30-50 - Group - Male 4830 73
Employees aged below 30 - Group - Female 1177 73
Employees aged below 30 - Group - Male 1050 73
Employees aged over 50 - Group - Female 5191 73
Employees aged over 50 - Group - Male 5164 73
Employees entitled to parental leave - Construction 458 471 77
Employees entitled to parental leave - Group 9045 9220 77
Employees entitled to parental leave - Headquarters 1401 1326 77
Employees entitled to parental leave - Other Subsidiaries in Hong Kong 2854 2866 77
Employees entitled to parental leave - Other Subsidiaries in Mainland China and Overseas 1129 1308 77
Employees entitled to parental leave - Property Management 3203 3249 77
Employees that returned to work after parental leave ended and were still employed 12 months after their return to work - Construction 4 3 77
Employees that returned to work after parental leave ended and were still employed 12 months after their return to work - Group 154 156 77
Employees that returned to work after parental leave ended and were still employed 12 months after their return to work - Headquarters 18 21 77
Employees that returned to work after parental leave ended and were still employed 12 months after their return to work - Other Subsidiaries in Hong Kong 101 108 77
Employees that returned to work after parental leave ended and were still employed 12 months after their return to work - Other Subsidiaries in Mainland China and Overseas 19 15 77
Employees that returned to work after parental leave ended and were still employed 12 months after their return to work - Property Management 12 9 77
Employees that returned to work during the reporting period after parental leave ended - Construction 5 1 77
Employees that returned to work during the reporting period after parental leave ended - Group 198 192 77
Employees that returned to work during the reporting period after parental leave ended - Headquarters 29 24 77
Employees that returned to work during the reporting period after parental leave ended - Other Subsidiaries in Hong Kong 121 130 77
Employees that returned to work during the reporting period after parental leave ended - Other Subsidiaries in Mainland China and Overseas 25 20 77
Employees that returned to work during the reporting period after parental leave ended - Property Management 18 17 77
Employees who took parental leave - Construction 5 1 77
Employees who took parental leave - Group 215 205 77
Employees who took parental leave - Headquarters 34 27 77
Employees who took parental leave - Other Subsidiaries in Hong Kong 123 131 77
Employees who took parental leave - Other Subsidiaries in Mainland China and Overseas 29 26 77
Employees who took parental leave - Property Management 24 20 77
Female workforce percentage - General % 51.0 50.9 75
Female workforce percentage - Junior management % 40.4 39.8 75
Female workforce percentage - Management positions in revenue-generating functions % 46.1 57.7 75
Female workforce percentage - Managerial % 35.7 36.2 75
Female workforce percentage - Middle management % 32.0 33.2 75
Female workforce percentage - STEM-related positions % 12.8 12.5 75
Female workforce percentage - Supervisory % 40.7 40.2 75
Female workforce percentage - Top management % 19.2 18.5 75
Female workforce percentage - Total workforce % 47.1 46.9 75
Full-time employees - Group - Female 4539 4460 73
Full-time employees - Group - Male 5411 5375 73
General employees - Group - Female 3920 3721 73
General employees - Group - Male 3753 3587 73
Managerial employees - Group - Female 391 411 73
Managerial employees - Group - Male 707 723 73
No. of non-guaranteed hours employees - Group - Female 707 656 73
No. of non-guaranteed hours employees - Group - Male 447 406 73
No. of non-guaranteed hours employees - Other Subsidiaries in Hong Kong - Female 705 583 73
No. of non-guaranteed hours employees - Other Subsidiaries in Hong Kong - Male 443 333 73
No. of non-guaranteed hours employees - Other Subsidiaries in Mainland China and Overseas - Female 2 3 73
No. of non-guaranteed hours employees - Other Subsidiaries in Mainland China and Overseas - Male 4 3 73
No. of non-guaranteed hours employees - Property Management - Female 68 73
No. of non-guaranteed hours employees - Property Management - Male 69 73
Open positions filled by internal candidates - Group % 6.3 4.4 75
Part-time employees - Group - Female 798 717 73
Part-time employees - Group - Male 572 492 73
Permanent employees - Group - Female 4004 3831 73
Permanent employees - Group - Male 4388 4199 73
Supervisory employees - Group - Female 1026 1045 73
Supervisory employees - Group - Male 1523 1557 73
Temporary employees - Group - Female 1333 1346 73
Temporary employees - Group - Male 1595 1668 73
Total hours worked - Direct employee hours 28321026 28132992 77
Total hours worked - Subcontracted worker hours 5281200 7519500 77
Total new hires - Construction 149 177 75
Total new hires - Group 5091 4016 75
Total new hires - Headquarters 233 221 75
Total new hires - Other Subsidiaries in Hong Kong 2480 2315 75
Total new hires - Other Subsidiaries in Mainland China and Overseas 165 245 75
Total new hires - Property Management 1064 1058 75
Total new hires by gender - Female - Group 2609 2057 75
Total new hires by gender - Male - Group 2482 1959 75
Total workforce - Construction - Female 91 122 73
Total workforce - Construction - Male 367 349 73
Total workforce - Group - Female 5337 5177 73
Total workforce - Group - Male 5983 5867 73
Total workforce - Headquarters - Female 680 647 73
Total workforce - Headquarters - Male 721 680 73
Total workforce - Other Subsidiaries in Hong Kong - Female 2789 2553 73
Total workforce - Other Subsidiaries in Hong Kong - Male 2201 2065 73
Total workforce - Other Subsidiaries in Mainland China and Overseas - Female 529 563 73
Total workforce - Other Subsidiaries in Mainland China and Overseas - Male 709 778 73
Total workforce - Property Management - Female 1248 1292 73
Total workforce - Property Management - Male 1985 1995 73

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2022 2023 Report Pages
Absentee rate - Direct employee % 2.03% 1.72% 77
Retention rate - Construction % 100% 60% 77
Retention rate - Group % 83% 72% 77
Retention rate - Headquarters % 90% 72% 77
Retention rate - Other Subsidiaries in Hong Kong % 89% 86% 77
Retention rate - Other Subsidiaries in Mainland China and Overseas % 95% 65% 77
Retention rate - Property Management % 43% 25% 77
Total employee turnover - Group 5194 5316 75
Total employee turnover by gender - Female - Group 2622 2712 75
Total employee turnover by gender - Male - Group 2572 2604 75
Total employee voluntary turnover - Group 4998 4880 75
Total employee voluntary turnover by gender - Female - Group 2533 2509 75
Total employee voluntary turnover by gender - Male - Group 2465 2371 75

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2022 2023 Report Pages
Accident frequency rate (out of 1000 workers) out of 1000 workers 6.7 6
Rate of high-consequence work-related injury (per 200000 hours worked) - Direct employee 0.08 0.11 77
Rate of high-consequence work-related injury (per 200000 hours worked) - Subcontracted worker 0.30 0.29 77
Rate of recordable work-related injury (per 200000 hours worked) - Direct employee 1.30 1.31 77
Rate of recordable work-related injury (per 200000 hours worked) - Subcontracted worker 0.57 0.51 77
Total number of high-consequence work-related injuries - Direct employee 11 16 77
Total number of high-consequence work-related injuries - Subcontracted worker 8 11 77
Total number of recordable work-related injuries (including high-consequence work-related injury) - Direct employee 184 184 77
Total number of recordable work-related injuries (including high-consequence work-related injury) - Subcontracted worker 15 19 77

Lost days due to work injury.

Indicator Unit 2022 2023 Report Pages
Absentee rate - Subcontracted worker N/A N/A 77
Loss-time injury frequency rate (LTIFR) (per million hours worked) - Direct employee 6.50 6.54 77
Loss-time injury frequency rate (LTIFR) (per million hours worked) - Subcontracted worker 2.84 2.53 77
Lost days due to work-related injuries and ill health - Direct employee days 7125 6194 77
Lost days due to work-related injuries and ill health - Subcontracted worker days 2933 3724 77

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2022 2023 Report Pages
Return-to-work rate - Construction % 100% 100% 77
Return-to-work rate - Group % 97% 98% 77
Return-to-work rate - Headquarters % 100% 100% 77
Return-to-work rate - Other Subsidiaries in Hong Kong % 99% 100% 77
Return-to-work rate - Other Subsidiaries in Mainland China and Overseas % 100% 95% 77
Return-to-work rate - Property Management % 75% 85% 77

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2022 2023 Report Pages
Percentage of employees receiving regular performance and career development reviews by position level - Supervisory - Construction % 100% 100% 76
Percentage of employees receiving regular performance and career development reviews by position level - Supervisory - Group % 88% 90% 76
Percentage of employees receiving regular performance and career development reviews by position level - Supervisory - Headquarters % 100% 100% 76
Percentage of employees receiving regular performance and career development reviews by position level - Supervisory - Other Subsidiaries in Hong Kong % 59% 65% 76
Percentage of employees receiving regular performance and career development reviews by position level - Supervisory - Other Subsidiaries in Mainland China and Overseas % 93% 92% 76
Percentage of employees receiving regular performance and career development reviews by position level - Supervisory - Property Management % 93% 96% 76
Percentage of employees trained by gender - Female - Construction % 16% 9% 76
Percentage of employees trained by gender - Female - Group % 80% 89% 76
Percentage of employees trained by gender - Female - Headquarters % 67% 76% 76
Percentage of employees trained by gender - Female - Other Subsidiaries in Hong Kong % 83% 88% 76
Percentage of employees trained by gender - Female - Other Subsidiaries in Mainland China and Overseas % 102% 90% 76
Percentage of employees trained by gender - Female - Property Management % 77% 102% 76
Percentage of employees trained by gender - Male - Construction % 21% 22% 76
Percentage of employees trained by gender - Male - Group % 73% 88% 76
Percentage of employees trained by gender - Male - Headquarters % 65% 68% 76
Percentage of employees trained by gender - Male - Other Subsidiaries in Hong Kong % 69% 84% 76
Percentage of employees trained by gender - Male - Other Subsidiaries in Mainland China and Overseas % 99% 94% 76
Percentage of employees trained by gender - Male - Property Management % 80% 108% 76
Percentage of employees trained by position level - General - Construction % 16% 14% 76
Percentage of employees trained by position level - General - Group % 72% 85% 76
Percentage of employees trained by position level - General - Headquarters % 46% 57% 76
Percentage of employees trained by position level - General - Other Subsidiaries in Hong Kong % 74% 82% 76
Percentage of employees trained by position level - General - Other Subsidiaries in Mainland China and Overseas % 96% 94% 76
Percentage of employees trained by position level - General - Property Management % 70% 103% 76
Percentage of employees trained by position level - Managerial - Construction % 50% 25% 76
Percentage of employees trained by position level - Managerial - Group % 85% 93% 76
Percentage of employees trained by position level - Managerial - Headquarters % 75% 79% 76
Percentage of employees trained by position level - Managerial - Other Subsidiaries in Hong Kong % 86% 103% 76
Percentage of employees trained by position level - Managerial - Other Subsidiaries in Mainland China and Overseas % 97% 83% 76
Percentage of employees trained by position level - Managerial - Property Management % 97% 115% 76
Percentage of employees trained by position level - Supervisory - Construction % 11% 27% 76
Percentage of employees trained by position level - Supervisory - Group % 74% 86% 76
Percentage of employees trained by position level - Supervisory - Headquarters % 39% 70% 76
Percentage of employees trained by position level - Supervisory - Other Subsidiaries in Hong Kong % 86% 106% 76
Percentage of employees trained by position level - Supervisory - Other Subsidiaries in Mainland China and Overseas % 110% 93% 76
Percentage of employees trained by position level - Supervisory - Property Management % 100% 111% 76

The average training hours completed per employee by gender and employee category.

Indicator Unit 2022 2023 Report Pages
Average training hours per employee by gender - Female - Construction hours 6 5 76
Average training hours per employee by gender - Female - Group hours 16 19 76
Average training hours per employee by gender - Female - Headquarters hours 9 13 76
Average training hours per employee by gender - Female - Other Subsidiaries in Hong Kong hours 5 8 76
Average training hours per employee by gender - Female - Other Subsidiaries in Mainland China and Overseas hours 55 55 76
Average training hours per employee by gender - Female - Property Management hours 27 32 76
Average training hours per employee by gender - Male - Construction hours 9 8 76
Average training hours per employee by gender - Male - Group hours 17 21 76
Average training hours per employee by gender - Male - Headquarters hours 9 13 76
Average training hours per employee by gender - Male - Other Subsidiaries in Hong Kong hours 6 7 76
Average training hours per employee by gender - Male - Other Subsidiaries in Mainland China and Overseas hours 20 37 76
Average training hours per employee by gender - Male - Property Management hours 31 34 76
Average training hours per employee by position level - General - Construction hours 8 8 76
Average training hours per employee by position level - General - Group hours 12 16 76
Average training hours per employee by position level - General - Headquarters hours 8 7 76
Average training hours per employee by position level - General - Other Subsidiaries in Hong Kong hours 4 7 76
Average training hours per employee by position level - General - Other Subsidiaries in Mainland China and Overseas hours 22 34 76
Average training hours per employee by position level - General - Property Management hours 23 28 76
Average training hours per employee by position level - Managerial - Construction hours 2 2 76
Average training hours per employee by position level - Managerial - Group hours 12 17 76
Average training hours per employee by position level - Managerial - Headquarters hours 12 15 76
Average training hours per employee by position level - Managerial - Other Subsidiaries in Hong Kong hours 8 9 76
Average training hours per employee by position level - Managerial - Other Subsidiaries in Mainland China and Overseas hours 17 38 76
Average training hours per employee by position level - Managerial - Property Management hours 19 26 76
Average training hours per employee by position level - Supervisory - Construction hours 6 7 76
Average training hours per employee by position level - Supervisory - Group hours 31 33 76
Average training hours per employee by position level - Supervisory - Headquarters hours 8 14 76
Average training hours per employee by position level - Supervisory - Other Subsidiaries in Hong Kong hours 13 13 76
Average training hours per employee by position level - Supervisory - Other Subsidiaries in Mainland China and Overseas hours 61 64 76
Average training hours per employee by position level - Supervisory - Property Management hours 52 46 76
Increase in total training hours per employee (compared to 2020 base year) 21% 6
Percentage of employees receiving regular performance and career development reviews by gender - Female - Construction % 100% 100% 76
Percentage of employees receiving regular performance and career development reviews by gender - Female - Group % 69% 73% 76
Percentage of employees receiving regular performance and career development reviews by gender - Female - Headquarters % 100% 100% 76
Percentage of employees receiving regular performance and career development reviews by gender - Female - Other Subsidiaries in Hong Kong % 90% 91% 76
Percentage of employees receiving regular performance and career development reviews by gender - Female - Other Subsidiaries in Mainland China and Overseas % 92% 93% 76
Percentage of employees receiving regular performance and career development reviews by gender - Female - Property Management % 100% 100% 76
Percentage of employees receiving regular performance and career development reviews by gender - Male - Construction % 100% 100% 76
Percentage of employees receiving regular performance and career development reviews by gender - Male - Group % 74% 78% 76
Percentage of employees receiving regular performance and career development reviews by gender - Male - Headquarters % 100% 100% 76
Percentage of employees receiving regular performance and career development reviews by gender - Male - Other Subsidiaries in Hong Kong % 89% 92% 76
Percentage of employees receiving regular performance and career development reviews by gender - Male - Other Subsidiaries in Mainland China and Overseas % 93% 94% 76
Percentage of employees receiving regular performance and career development reviews by gender - Male - Property Management % 100% 100% 76
Percentage of employees receiving regular performance and career development reviews by position level - General - Construction % 100% 100% 76
Percentage of employees receiving regular performance and career development reviews by position level - General - Group % 63% 67% 76
Percentage of employees receiving regular performance and career development reviews by position level - General - Headquarters % 100% 100% 76
Percentage of employees receiving regular performance and career development reviews by position level - General - Other Subsidiaries in Hong Kong % 39% 43% 76
Percentage of employees receiving regular performance and career development reviews by position level - General - Other Subsidiaries in Mainland China and Overseas % 92% 95% 76
Percentage of employees receiving regular performance and career development reviews by position level - General - Property Management % 88% 89% 76
Percentage of employees receiving regular performance and career development reviews by position level - Managerial - Construction % 100% 100% 76
Percentage of employees receiving regular performance and career development reviews by position level - Managerial - Group % 93% 92% 76
Percentage of employees receiving regular performance and career development reviews by position level - Managerial - Headquarters % 100% 100% 76
Percentage of employees receiving regular performance and career development reviews by position level - Managerial - Other Subsidiaries in Hong Kong % 83% 84% 76
Percentage of employees receiving regular performance and career development reviews by position level - Managerial - Other Subsidiaries in Mainland China and Overseas % 91% 89% 76
Percentage of employees receiving regular performance and career development reviews by position level - Managerial - Property Management % 98% 98% 76
Spending on training and development - Group - By gender - Female HK$ million 1.0 1.6 76
Spending on training and development - Group - By gender - Male HK$ million 1.1 2.0 76
Spending on training and development - Group - By position level - General HK$ million 0.5 1.1 76
Spending on training and development - Group - By position level - Managerial HK$ million 0.5 0.9 76
Spending on training and development - Group - By position level - Supervisory HK$ million 1.1 1.6 76
Spending on training and development - Group - Total HK$ million 2.1 3.6 76

Number of suppliers by geographical region.

Indicator Unit 2022 2023 Report Pages
Number of suppliers - Group 7346 8193 78
Number of suppliers - HIL 2360 2646 78
Number of suppliers - HLD 4068 4548 78
Number of suppliers - Miramar Group 918 999 78
Number of suppliers by geographical location - Hong Kong (Group) 6711 7069 78
Number of suppliers by geographical location - Mainland China (Group) 523 993 78
Number of suppliers by geographical location - Overseas (Group) 112 131 78
Percentage of suppliers by type - Consultant (Group) % 7.5 7.4 78
Percentage of suppliers by type - Contractor (Group) % 23.0 25.4 78
Percentage of suppliers by type - Suppliers and others (Group) % 69.5 67.2 78
Percentage of supply chain spending by geographical location - Hong Kong (Group) % 98.0 97.6 78
Percentage of supply chain spending by geographical location - Mainland China (Group) % 1.2 1.2 78
Percentage of supply chain spending by geographical location - Overseas (Group) % 0.8 1.2 78
Percentage of supply chain spending by type of supplier - Consultant (Group) % 3.9 4.4 78
Percentage of supply chain spending by type of supplier - Contractor (Group) % 72.9 77.1 78
Percentage of supply chain spending by type of supplier - Suppliers and others (Group) % 23.2 18.5 78

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2023 Report Pages
Customer satisfaction rate >97% 6

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2022 2023 Report Pages
Percentage of Board Members receiving anti-corruption training % 88 88 78
Training on anti-corruption - Percentage of employees trained - General % 14% 22% 76
Training on anti-corruption - Percentage of employees trained - General - Construction % 0% 0% 76
Training on anti-corruption - Percentage of employees trained - General - Headquarters % 16% 20% 76
Training on anti-corruption - Percentage of employees trained - General - Other Subsidiaries in Hong Kong % 5% 20% 76
Training on anti-corruption - Percentage of employees trained - General - Other Subsidiaries in Mainland China and Overseas % 11% 23% 76
Training on anti-corruption - Percentage of employees trained - General - Property Management % 32% 29% 76
Training on anti-corruption - Percentage of employees trained - Managerial % 24% 32% 76
Training on anti-corruption - Percentage of employees trained - Managerial - Construction % 0% 0% 76
Training on anti-corruption - Percentage of employees trained - Managerial - Headquarters % 12% 14% 76
Training on anti-corruption - Percentage of employees trained - Managerial - Other Subsidiaries in Hong Kong % 28% 48% 76
Training on anti-corruption - Percentage of employees trained - Managerial - Other Subsidiaries in Mainland China and Overseas % 37% 25% 76
Training on anti-corruption - Percentage of employees trained - Managerial - Property Management % 36% 41% 76
Training on anti-corruption - Percentage of employees trained - Supervisory % 25% 22% 76
Training on anti-corruption - Percentage of employees trained - Supervisory - Construction % 0% 0% 76
Training on anti-corruption - Percentage of employees trained - Supervisory - Headquarters % 19% 17% 76
Training on anti-corruption - Percentage of employees trained - Supervisory - Other Subsidiaries in Hong Kong % 13% 35% 76
Training on anti-corruption - Percentage of employees trained - Supervisory - Other Subsidiaries in Mainland China and Overseas % 29% 29% 76
Training on anti-corruption - Percentage of employees trained - Supervisory - Property Management % 41% 26% 76

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2023 Report Pages
Service hours contributed by Henderson Warmth Volunteer Team, Goodwill, Well Born and Hang Yick service hours 110000 6

The types of emissions and respective emissions data.

Standard Indicator Unit 2022 2023
Airborne Particulate Matter (PM) Emissions kg 28 71
NOₓ Emissions kg 494 890
SOₓ Emissions kg 1 2

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023
Direct GHG Emissions (Scope 1) tCO2e 5137 12869
Indirect Energy Emissions (Scope 2) tCO2e 110482 115849
Scope 3 GHG Emissions (Business Travel) tCO2e 1569
Scope 3 GHG Emissions (Capital Goods) tCO2e 789847
Scope 3 GHG Emissions (Employee Commuting) tCO2e 2944
Scope 3 GHG Emissions (Fuel and Energy-related Activities (Not Included in Scope 1 or Scope 2)) tCO2e 34812
Scope 3 GHG Emissions (Purchased Goods/Services) tCO2e 272592
Scope 3 GHG Emissions (Upstream Transportation and Distribution) tCO2e 1474
Total GHG Emissions tCO2e 115619 128718
Total GHG Emissions Intensity (By Area) tCO2e/m2 0.0565 0.0652

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023
Hazardous Waste Recycled tonne 0.34 1.15

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023
Non-Hazardous Waste (Construction Waste) tonne 22238 40703
Non-Hazardous Waste (Kitchen Waste) tonne 269 3245
Non-Hazardous Waste Disposed tonne 26051 46890
Non-Hazardous Waste Recycled tonne 3813 6186
Paper Waste tonne 2146 2137

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023
Diesel Fuel Consumption kWh 1335733 5092056
Energy Consumption Intensity (By Area) kWh/m2 123 135
Fossil Fuel Consumption kWh 4331598 8268903
Gasoline Consumption kWh 3000963 3176847
Percentage of Renewable Energy Consumption 0.021 0.0299
Purchased Electricity kWh 237135575 247179389
Renewable Energy Consumption kWh 52562 79798
Total Direct Energy Consumption kWh 15137936 19796097
Total Energy Consumption kWh 252273473 266995686
Total Indirect Energy Consumption kWh 237135575 247179389
Total Non-Renewable Fuel Consumption kWh 4331598 8268903

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023
Water Consumption 1123743 1423489

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023
Energy Consumption Reduction Percentage Compared to Last Year % -12.2

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2022 2023
Number of Employees Aged 30-50 (Female) None 4952
Number of Employees Aged 30-50 (Male) None 4830
Number of Employees Aged Above 50 (Female) None 5191
Number of Employees Aged Above 50 (Male) None 5164
Number of Employees Aged Below 30 (Female) None 1177
Number of Employees Aged Below 30 (Male) None 1050
Number of Female Employees 5337 5177
Number of Full-time Employees 9950 9835
Number of Full-time Employees (Female) 4539 4460
Number of Full-time Employees (Male) 5411 5375
Number of Male Employees 5983 5867
Number of New Employees 5091 4016
Number of New Employees (Female) 2609 2057
Number of New Employees (Male) 2482 1959
Number of Part-time Employees 1370 1209
Number of Part-time Employees (Female) 798 717
Number of Part-time Employees (Male) 572 492
Number of Temporary Workers 2928 3014
Number of Temporary Workers (Female) 1333 1346
Number of Temporary Workers (Male) 1595 1668
Number of Total Employees 11320 11044
Percentage of Female Employees % 47.1 46.9
Percentage of Male Employees % 52.9 53.1

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2022 2023
Turnover Rate of Female Employees % 17 28
Turnover Rate of Male Employees % 17 28
Turnover Rate of Total Employees % 17 28

Lost days due to work injury.

Standard Indicator Unit 2022 2023
Lost Time Injury Frequency Rate (Contractor) per million hours worked 2.84 2.53
Lost Time Injury Frequency Rate (Employees) per million hours worked 6.5 6.54
Lost Working Days Due to Work-related Injuries (Contractor) days 2933 3724
Lost Working Days Due to Work-related Injuries (Employees) days 7125 6194

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022 2023
Percentage of Trained Female Employees % 16 9
Percentage of Trained General Employees % 16 14
Percentage of Trained Male Employees % 21 22
Percentage of Trained Middle Management % 50 25
Percentage of Trained Senior Management % 11 27

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2022 2023
Average Training Hours (Female) hours 18 22
Average Training Hours (General Staff) hours 12.833 16.667
Average Training Hours (Male) hours 15.333 19
Average Training Hours (Middle Management) hours 11.333 17.833
Average Training Hours (Senior Management) hours 28.5 29.5

Number of suppliers by geographical region.

Standard Indicator Unit 2022 2023
Number of Suppliers in Hong Kong 6711 7069
Number of Suppliers in Mainland China 523 993
Number of Suppliers in Overseas 112 131
Number of Total Suppliers 7346 8193
Proportion of Spending on Local Suppliers % 98 97.6

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2023
Satisfaction Rate of Customer Complaint Handling % >97

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2022 2023
Anti-corruption Training Coverage among Directors and Management % 88 88
Coverage of Anti-corruption Training for Employees % 14 22

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2023
Total Volunteer Service Hours service hours 110000