2023 SUSTAINABILITY REPORT

Company: CKH HOLDINGS (1)
Year: 2023
Published: 2024-04-19
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2021 2022 2023 Report Pages
NOx Emissions - Infrastructure 1188 1030 1021 108
NOx Emissions - Telecommunications 13 3 108
NOx Emissions - Total 10939 10633 10287 108
NOx emissions - Ports and Related Services tonne 1716 1884 1680 109
NOx emissions - Retail tonne 2521 3548 2994 109
Particulate matter emissions - Ports and Related Services tonne 169 183 163 109
Particulate matter emissions - Retail tonne 60 69 64 109
SOx Emissions - Infrastructure 12285228 11845714 11128980 108
SOx Emissions - Total 12285228 11902526 11188644 108
SOx emissions - Ports and Related Services tonne 4 5 4 109
SOx emissions - Retail tonne 5803 8691 7144 109

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
CK Hutchison Group Telecom (CKHGT) scope 1 and 2 emissions reduction tCO2 194000 5
CO2 Emissions - Infrastructure tonnes 4433 4734 4977 114
CO2 Emissions - Telecommunications tonnes 2538 2584 2562 114
CO2 Emissions - Total tonnes 36387 35447 35520 114
GHG Emissions - Infrastructure 36572 42962 46559 108
GHG Emissions - Telecommunications 2703 5423 5635 108
GHG Emissions - Total 49983 58449 60523 108
GHG Emissions Intensity - Infrastructure 0.174 0.173 0.164 108
GHG Emissions Intensity - Telecommunications 0.005 0.006 0.006 108
GHG Emissions Intensity - Total 0.034 0.035 0.032 108
GHG emissions (Scope 1) - Infrastructure kg CO2e 4592585 4784989 4084719 110
GHG emissions (Scope 1) - Total kg CO2e 4592585 4784989 4084719 110
GHG emissions (Scope 2) - Infrastructure kg CO2e 74177 69514 60936 110
GHG emissions (Scope 2) - Total kg CO2e 74177 69514 60936 110
GHG emissions (Scope 3) - Infrastructure kg CO2e 76887 73712 83662 110
GHG emissions (Scope 3) - Total kg CO2e 76887 73712 83662 110
Hutchison Ports scope 1 and 2 GHG emissions reduction tCO2 93000 5
NOx Intensity - Infrastructure 0.016 0.014 0.012 108
NOx Intensity - Telecommunications 0.006 0.006 0.004 108
NOx Intensity - Total 0.007 0.006 0.005 108
Scope 1 GHG emissions (Infrastructure) tCO2e 10428 13491 21872 116
Scope 1 GHG emissions (Telecommunications) tCO2e 17610 12554 14379 116
Scope 1 GHG emissions (Total) tCO2e 134233 90900 98877 116
Scope 1 GHG emissions intensity, Ports and Related Services tonne CO2e/revenue HK$'000 0.01 0.01 0.009 107
Scope 1 GHG emissions intensity, Retail tonne CO2e/revenue HK$'000 0.001 0.001 0.001 107
Scope 1 GHG emissions, Ports and Related Services tonne CO2e 415755 405829 363359 107
Scope 1 GHG emissions, Retail tonne CO2e 134150 122003 116566 107
Scope 2 GHG emissions (Infrastructure) tCO2e 10193 12982 20746 116
Scope 2 GHG emissions (Telecommunications) tCO2e 13446 9780 10996 116
Scope 2 GHG emissions (Total) tCO2e 116713 77880 86182 116
Scope 2 GHG emissions (location-based) intensity, Ports and Related Services tonne CO2e/revenue HK$'000 0.009 0.008 0.007 107
Scope 2 GHG emissions (location-based) intensity, Retail tonne CO2e/revenue HK$'000 0.003 0.003 0.003 107
Scope 2 GHG emissions (location-based), Ports and Related Services tonne CO2e 355610 348624 298343 107
Scope 2 GHG emissions (location-based), Retail tonne CO2e 453931 416728 456516 107
Scope 2 GHG emissions (market-based) intensity, Ports and Related Services tonne CO2e/revenue HK$'000 0.008 0.007 0.006 107
Scope 2 GHG emissions (market-based) intensity, Retail tonne CO2e/revenue HK$'000 0.003 0.003 0.003 107
Scope 2 GHG emissions (market-based), Ports and Related Services tonne CO2e 327876 285583 229801 107
Scope 2 GHG emissions (market-based), Retail tonne CO2e 402190 374575 368441 107
Scope 3 GHG emissions (Infrastructure) tCO2e 235 509 1127 116
Scope 3 GHG emissions (Telecommunications) tCO2e 4165 2774 3384 116
Scope 3 GHG emissions (Total) tCO2e 17521 12920 12696 116
Scope 3 GHG emissions, Ports and Related Services tonne CO2e 472710 547316 107
Scope 3 GHG emissions, Retail tonne CO2e 9698665 877133 107
Total scope 1 + 2 GHG emissions (location-based) intensity, Ports and Related Services tonne CO2e/revenue HK$'000 0.019 0.018 0.016 107
Total scope 1 + 2 GHG emissions (location-based) intensity, Retail tonne CO2e/revenue HK$'000 0.005 0.004 0.004 107
Total scope 1 + 2 GHG emissions (location-based), Ports and Related Services tonne CO2e 771365 754453 661702 107
Total scope 1 + 2 GHG emissions (location-based), Retail tonne CO2e 588081 538731 573082 107
Total scope 1 + 2 GHG emissions (market-based) intensity, Ports and Related Services tonne CO2e/revenue HK$'000 0.018 0.017 0.014 107
Total scope 1 + 2 GHG emissions (market-based) intensity, Retail tonne CO2e/revenue HK$'000 0.004 0.004 0.004 107
Total scope 1 + 2 GHG emissions (market-based), Ports and Related Services tonne CO2e 743631 691412 593160 107
Total scope 1 + 2 GHG emissions (market-based), Retail tonne CO2e 536340 496578 485007 107

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Hazardous Waste - Infrastructure 857 5168 5568 108
Hazardous Waste - Total 857 5168 5568 108
Total hazardous waste produced - Ports and Related Services tonne 3389 3338 3260 109
Total hazardous waste produced - Retail tonne 843 872 1920² 109
Waste Generated - Infrastructure tonnes 2575 2592 2571 114
Waste Generated - Telecommunications tonnes 902 994 1085 114
Waste Generated - Total tonnes 12682 12669 12265 108, 114
Waste generated - Infrastructure kg 1348328 1229754 1161511 110
Waste generated - Telecommunications kg 1637839 1713202 1550212 110
Waste generated - Total kg 4590219 4543606 4277514 110

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Non-hazardous Waste - Infrastructure 689 1331 2586 108
Non-hazardous Waste - Telecommunications 847 631 870 108
Non-hazardous Waste - Total 2703 3990 7057 108
Paper packaging material used for finished products - Retail tonne 99439 71208 76533 111
Recycled material usage - Retail tonne 3133 3995 4080 109
Total non-hazardous waste produced - Ports and Related Services tonne 34139 29270 33124 109
Total non-hazardous waste produced - Retail tonne 142199 149338 149399 109
Total non-hazardous waste produced intensity - Ports and Related Services tonne/revenue HK$'000 0.001 0.001 0.001 109
Total non-hazardous waste produced intensity - Retail tonne/revenue HK$'000 0.001 0.001 0.001 109
Total waste recycled - Ports and Related Services tonne 8679 9633 10261 109
Total waste recycled - Retail tonne 137350 131940 135768 109
Waste Intensity - Infrastructure 0.029 0.025 0.023 108
Waste Intensity - Telecommunications 0.005 0.006 0.006 108
Waste Intensity - Total 0.009 0.008 0.008 108

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
CK Hutchison Group Telecom (CKHGT) scope 1 and 2 emissions reduction target achieved % 80 5
Hutchison Ports scope 1 and 2 GHG emissions reduction vs 2021 baseline % 19 5
Infrastructure division emissions reduction tCO2 740000 5
Infrastructure division reduction target achieved % 18 5
Retail division emissions reduction tCO2 167000 5
Retail division emissions reduction vs set target % 26 5

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
% renewable energy purchased - Ports and Related Services % 6% 13% 23% 109
% renewable energy purchased - Retail % 21% 21% 30% 109
Biomass - Retail kWh'000 0⁴ 0⁴ 109
Diesel, Ports and Related Services kWh'000 1576875 1543521 1366891 107
Diesel, Retail kWh'000 268195 257484 264700 107
Electricity - Ports and Related Services kWh'000 804119 825066 716891 109
Electricity - Retail kWh'000 799933 775584 848900 109
Energy Consumption - Infrastructure MWh 9705167 16729 17802 108, 114
Energy Consumption - Telecommunications MWh 7484 7718 6567 108, 114
Energy Consumption - Total MWh 9869894 9795146 10599565 108, 114
Energy Intensity - Infrastructure 0.16 0.162 0.153 108
Energy Intensity - Telecommunications 0.006 0.006 0.004 108
Energy Intensity - Total 0.032 0.032 0.029 108
Gas (exclude towngas and natural gas), Ports and Related Services kWh'000 7717 7681 7192 107
Gas (exclude towngas and natural gas), Retail kWh'000 2021 1919 2074 107
Gasoline/Petrol, Ports and Related Services kWh'000 8234 8392 7876 107
Gasoline/Petrol, Retail kWh'000 2474 1672 453 107
Heating - Ports and Related Services kWh'000 1103 958 927 109
Natural gas, Ports and Related Services kWh'000 77006 48401 49856 107
Natural gas, Retail kWh'000 80237 71221 59186 107
Other fuels, Ports and Related Services kWh'000 56812 59664 107
Renewable energy purchased - Ports and Related Services kWh'000 47064 111095 163415 109
Renewable energy purchased - Retail kWh'000 164250 161442 257810 109
Solar, Ports and Related Services kWh'000 711 751 2041 107
Solar, Retail kWh'000 456 1277 1560 107
Total direct energy consumption intensity - Ports and Related Services kWh/revenue HK$'000 41098 40273 36311 109
Total direct energy consumption intensity - Retail kWh/revenue HK$'000 2822 2785 2583 109
Total direct energy consumption, Ports and Related Services kWh'000 1670543 1665558 1493520 107
Total direct energy consumption, Retail kWh'000 366668 353471 344330 107
Total energy consumption (Infrastructure) MWh 264285 244518 281383 116
Total energy consumption (Telecommunications) MWh 1226730 1138633 912108 116
Total energy consumption (Total) MWh 1621698 1520805 1345838 116
Total energy consumption - Infrastructure kWh 7872575 7614518 7649814 110
Total energy consumption - Total kWh 7872575 7614518 7649814 110
Total energy consumption intensity - Ports and Related Services kWh/revenue HK$'000 60907 60246 53763 109
Total energy consumption intensity - Retail kWh/revenue HK$'000 8977 8896 8952 109
Total energy consumption, Ports and Related Services kWh'000 2475765 2491582 2211338 107
Total energy consumption, Retail kWh'000 1166601 1129055 1193230 107
Total indirect energy consumption - Ports and Related Services kWh'000 805222 826024 717818 109
Total indirect energy consumption - Retail kWh'000 799933 775584 848900 109
Total indirect energy consumption intensity - Ports and Related Services kWh/revenue HK$'000 19810 19973 17452 109
Total indirect energy consumption intensity - Retail kWh/revenue HK$'000 6155 6111 6369 109
Towngas, Retail kWh'000 13285 19898 16357 107

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Groundwater - Ports and Related Services '000 m³ 3 3 2 111
Other sources - Ports and Related Services '000 m³ 1 1 1 111
Third-party water - Ports and Related Services '000 m³ 1320 1416 1345 111
Third-party water - Retail '000 m³ 1686 1538 1564 111
Total water consumption - Ports and Related Services '000 m³ 1324 1420 1348 111
Total water consumption - Retail '000 m³ 1686 1538 1564 111
Total water withdrawal - Ports and Related Services '000 m³ 1324 1420 1348 111
Total water withdrawal - Retail '000 m³ 1686 1538 1564 111
Water Consumption - Infrastructure m3 10012 10246 414209 108, 114
Water Consumption - Telecommunications m3 3330 40151 4174 108, 114
Water Consumption - Total m3 2320226 2249293 25793 108, 114
Water Intensity - Infrastructure 0.145 0.148 0.141 108
Water Intensity - Total 0.026 0.026 0.024 108
Water consumption - Infrastructure m3 1348919 1230386 1162207 110
Water consumption - Telecommunications m3 1639694 1715422 1556563 110
Water consumption - Total m3 4593768 4547416 4285488 110
Water consumption intensity - Ports and Related Services m³/revenue HK$'000 0.033 0.034 0.033 111
Water consumption intensity - Retail m³/revenue HK$'000 0.013 0.012 0.012 111
Water recycled - Ports and Related Services '000 m³ 3 3 3 111

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2021 2022 2023 Report Pages
Glass packaging material used for finished products - Retail tonne 3389 3339 2832 111
Metal packaging material used for finished products - Retail tonne 6110 6378 6638 111
Other packaging material used for finished products - Retail tonne 3033 3395 3084 111
Packaging material intensity - Retail tonne / total products(a) or tonne / tonne of products(b) 0.097(a) 0.086(b) 0.070(b) 111
Plastic packaging material used for finished products - Retail tonne 41689 34424 32223 111
Total packaging material used for finished products - Retail tonne 153660 118744 121310 111

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2023 Report Pages
Infrastructure - KPI 1 107196 112
Infrastructure - KPI 10 148536 112
Infrastructure - KPI 12 390204 112
Infrastructure - KPI 14 518 112
Infrastructure - KPI 15 404 112
Infrastructure - KPI 16 2.145 112
Infrastructure - KPI 18 219191 112
Infrastructure - KPI 19 123606 112
Infrastructure - KPI 2 646858 112
Infrastructure - KPI 20 2193 112
Infrastructure - KPI 21 4 112
Infrastructure - KPI 22 2189 112
Infrastructure - KPI 26 0.863 112
Infrastructure - KPI 3 265584 112
Infrastructure - KPI 4 14740 112
Infrastructure - KPI 5 362053 112
Infrastructure - KPI 7 4034 112
Infrastructure - KPI 8 447 112
Infrastructure - KPI 9 539662 112

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Employees - Infrastructure 819797 710829 617109 108
Employees - Telecommunications 556636 482084 362781 108
Employees - Total 2106499 1853071 1578132 108
Female Employees - Infrastructure 7511 7954 8427 114
Female Employees - Telecommunications 5571 5518 5713 114
Female Employees - Total 72394 70685 71239 114
Female employees (Infrastructure) % 22% 23% 25% 116
Female employees (Telecommunications) % 35% 36% 37% 116
Female employees (Total) % 58% 56% 55% 116
Number of employees - Full-time - Ports and Related Services 18556 19854 18616 113
Number of employees - Full-time - Retail 74871 71874 71864 113
Number of employees - Infrastructure 799 571 848 110
Number of employees - Part-time - Ports and Related Services 3166 3555 3780 113
Number of employees - Part-time - Retail 51773 51406 55837 113
Number of employees - Total 799 571 848 110
Number of employees - Total - Ports and Related Services 21722 23409 22396 113
Number of employees - Total - Retail 126644 123280 127701 113
Number of full-time employees - By age group - 30-49 - Ports and Related Services 11700 12320 11282 113
Number of full-time employees - By age group - 30-49 - Retail 41520 40255 40101 113
Number of full-time employees - By age group - 50 or above - Ports and Related Services 4837 5306 5267 113
Number of full-time employees - By age group - 50 or above - Retail 5504 5718 5849 113
Number of full-time employees - By age group - Under 30 - Ports and Related Services 2019 2228 2067 113
Number of full-time employees - By age group - Under 30 - Retail 27847 25901 25914 113
Number of full-time employees - By employee category - General staff - Ports and Related Services 17819 19090 17910 113
Number of full-time employees - By employee category - General staff - Retail 72076 68931 68807 113
Number of full-time employees - By employee category - Manager grade or above - Ports and Related Services 737 764 706 113
Number of full-time employees - By employee category - Manager grade or above - Retail 2795 2943 3057 113
Number of full-time employees - By gender - Female - Ports and Related Services 1893 2086 1983 113
Number of full-time employees - By gender - Female - Retail 57419 55127 55116 113
Number of full-time employees - By gender - Male - Ports and Related Services 16663 17768 16633 113
Number of full-time employees - By gender - Male - Retail 17452 16747 16748 113
Number of full-time employees - By geographical region - Asia, Australia and Others - Ports and Related Services 10039 10504 9440 113
Number of full-time employees - By geographical region - Asia, Australia and Others - Retail 23216 25154 27396 113
Number of full-time employees - By geographical region - Europe - Ports and Related Services 4837 5421 5371 113
Number of full-time employees - By geographical region - Europe - Retail 17279 16502 16428 113
Number of full-time employees - By geographical region - Hong Kong - Ports and Related Services 1554 1758 1627 113
Number of full-time employees - By geographical region - Hong Kong - Retail 7651 7325 6982 113
Number of full-time employees - By geographical region - Mainland China - Ports and Related Services 2126 2171 2178 113
Number of full-time employees - By geographical region - Mainland China - Retail 26275 22893 21058 113
Percentage of female employees - Infrastructure 16% 14% 15% 110
Percentage of female employees - Telecommunications 32% 40% 49% 110
Percentage of female employees - Total 20% 25% 32% 110
Total - KPI 1 110188 112
Total - KPI 10 148536 112
Total - KPI 12 390204 112
Total - KPI 14 518 112
Total - KPI 2 649850 112
Total - KPI 3 265602 112
Total - KPI 4 14745 112
Total - KPI 5 362053 112
Total - KPI 7 7002 112
Total - KPI 8 448 112
Total - KPI 9 539662 112
Total Employees - Infrastructure 23401 23755 24855 108, 114
Total Employees - Telecommunications 1799509 9403 9505 108, 114
Total Employees - Total 12747254 4405058 67741 108, 114
Total equity - Infrastructure million HKD 1759666 1442839 1576556 110
Total equity - Total million HKD 1759666 1446834 1580636 110

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Employee Turnover - Infrastructure 3145 3346 4014 114
Employee Turnover - Telecommunications 1419 1163 2091 114
Employee Turnover - Total 8096 8216 9868 114
Turnover rate for full-time employees - By age group - 30-49 - Ports and Related Services 5% 6% 9% 113
Turnover rate for full-time employees - By age group - 30-49 - Retail 21% 23% 20% 113
Turnover rate for full-time employees - By age group - 50 or above - Ports and Related Services 8% 11% 10% 113
Turnover rate for full-time employees - By age group - 50 or above - Retail 19% 18% 18% 113
Turnover rate for full-time employees - By age group - Under 30 - Ports and Related Services 13% 16% 12% 113
Turnover rate for full-time employees - By age group - Under 30 - Retail 50% 61% 57% 113
Turnover rate for full-time employees - By gender - Female - Ports and Related Services 8% 12% 10% 113
Turnover rate for full-time employees - By gender - Female - Retail 32% 38% 35% 113
Turnover rate for full-time employees - By gender - Male - Ports and Related Services 7% 8% 10% 113
Turnover rate for full-time employees - By gender - Male - Retail 29% 31% 27% 113
Turnover rate for full-time employees - By geographical region - Asia, Australia and Others - Ports and Related Services 7% 8% 13% 113
Turnover rate for full-time employees - By geographical region - Asia, Australia and Others - Retail 29% 43% 40% 113
Turnover rate for full-time employees - By geographical region - Canada - Ports and Related Services 0% 0% 0% 113
Turnover rate for full-time employees - By geographical region - Canada - Retail 0% 0% 0% 113
Turnover rate for full-time employees - By geographical region - Europe - Ports and Related Services 6% 6% 5% 113
Turnover rate for full-time employees - By geographical region - Europe - Retail 42% 44% 39% 113
Turnover rate for full-time employees - By geographical region - Hong Kong - Ports and Related Services 11% 21% 16% 113
Turnover rate for full-time employees - By geographical region - Hong Kong - Retail 25% 24% 24% 113
Turnover rate for full-time employees - By geographical region - Mainland China - Ports and Related Services 4% 4% 4% 113
Turnover rate for full-time employees - By geographical region - Mainland China - Retail 29% 29% 22% 113
Turnover rate for full-time employees - Overall - Ports and Related Services 7% 8% 10% 113
Turnover rate for full-time employees - Overall - Retail 31% 36% 33% 113

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2021 2022 2023 Report Pages
Fatalities - Telecommunications 386 110
Fatalities - Total 386 110
Number of work-related fatalities (Ports division: Hutchison Ports Gwangyang, Hutchison Ports HIT, Hutchison Ports Pakistan, Hutchison Ports Thailand; Retail division: Watsons China; Infrastructure division: UK Power Networks, Alliance Construction Materials) 7 118
Number of work-related fatalities - By employee type - Contractors - Ports and Related Services 3 4 113
Number of work-related fatalities - By employee type - Full-time employees - Ports and Related Services 1 1 113
Number of work-related fatalities - By employee type - Full-time employees - Retail 1 1 1 113
Number of work-related fatalities - Ports and Related Services 4 1 4 113
Number of work-related fatalities - Retail 1 1 1 113
Number of work-related injuries - Infrastructure 591 632 696 110
Number of work-related injuries - Telecommunications 1855 2220 5965 110
Number of work-related injuries - Total 3549 3810 7588 110
Rate of work-related fatalities (employees) - Ports and Related Services 0.005% 0.005% 0.000% 113
Rate of work-related fatalities (employees) - Retail 0.001% 0.001% 0.001% 113
Workplace Fatalities - Infrastructure 2 1 2 114
Workplace Fatalities - Total 7 3 7 114
Workplace Fatalities Rate - Infrastructure % 0.007 0.003 114
Workplace Fatalities Rate - Total % 0.003 0.001 0.001 114

Lost days due to work injury.

Indicator Unit 2021 2022 2023 Report Pages
Lost Time Injury Rate - Infrastructure 1.689 1.659 1.649 114
Lost Time Injury Rate - Telecommunications 1 1 0.96 114
Lost Time Injury Rate - Total 30.64 26.823 24.981 114
Lost time injury frequency rate (Infrastructure) 22.4 23.2 29.5 116
Lost time injury frequency rate (Telecommunications) 24.3 32.3 27 116
Lost time injury frequency rate (Total) 25.3 22.9 23.1 116
Lost time injury frequency rate - Infrastructure 0.001 0.001 110
Number of lost days due to work injury (employees) - Ports and Related Services 7872 7387 7645 113
Number of lost days due to work injury (employees) - Retail 22273 21722 15484 113
Number of lost time injury incidents (employees) - Ports and Related Services 350 384 416 113
Number of lost time injury incidents (employees) - Retail 570 526 497 113

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 2022 2023 Report Pages
Employee Training - Infrastructure 17125 17636 18838 114
Employee Training - Telecommunications 12721 12976 13254 114
Employee Training - Total 51962 52535 53891 114
Employee engagement score (Infrastructure) % 82% 83% 86% 116
Employee engagement score (Telecommunications) % 73% 75% 86% 116
Employee engagement score (Total) % 83% 81% 83% 116
Percentage of full-time employees who received training - Ports and Related Services % 69 115
Percentage of full-time employees who received training - Retail % 85 115
Percentage of full-time employees who received training among total trained full-time employees - Female - Ports and Related Services % 11 115
Percentage of full-time employees who received training among total trained full-time employees - Female - Retail % 78 115
Percentage of full-time employees who received training among total trained full-time employees - General staff - Ports and Related Services % 97 115
Percentage of full-time employees who received training among total trained full-time employees - General staff - Retail % 96 115
Percentage of full-time employees who received training among total trained full-time employees - Male - Ports and Related Services % 89 115
Percentage of full-time employees who received training among total trained full-time employees - Male - Retail % 22 115
Percentage of full-time employees who received training among total trained full-time employees - Manager grade or above - Ports and Related Services % 3 115
Percentage of full-time employees who received training among total trained full-time employees - Manager grade or above - Retail % 4 115

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 2022 2023 Report Pages
Average hours of training completed by full-time employees - Female - Ports and Related Services hours 17.6 115
Average hours of training completed by full-time employees - Female - Retail hours 22.4 115
Average hours of training completed by full-time employees - General staff - Ports and Related Services hours 18.1 115
Average hours of training completed by full-time employees - General staff - Retail hours 21.3 115
Average hours of training completed by full-time employees - Male - Ports and Related Services hours 18.1 115
Average hours of training completed by full-time employees - Male - Retail hours 16.5 115
Average hours of training completed by full-time employees - Manager grade or above - Ports and Related Services hours 16.6 115
Average hours of training completed by full-time employees - Manager grade or above - Retail hours 15.1 115
Average hours of training completed by full-time employees - Overall - Ports and Related Services hours 18.1 115
Average hours of training completed by full-time employees - Overall - Retail hours 21.1 115
Training Hours - Infrastructure 27407 28363 29268 114
Training Hours - Telecommunications 14129 13758 13127 114
Training Hours - Total 131431 130142 129112 114
Training hours - Infrastructure hours 212006 172598 174024 110
Training hours - Telecommunications hours 516042 676816 762162 110
Training hours - Total hours 939362 1121951 1357411 110

Number of suppliers by geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Number of new suppliers - Infrastructure 835 868 875 110
Number of new suppliers - Total 6642 9564 8023 110
Number of suppliers - Asia, Australia and Others - Ports and Related Services 8276 115
Number of suppliers - Asia, Australia and Others - Retail 9102 115
Number of suppliers - Canada - Ports and Related Services 17 115
Number of suppliers - Canada - Retail 109 115
Number of suppliers - Europe - Ports and Related Services 3796 115
Number of suppliers - Europe - Retail 4978 115
Number of suppliers - Hong Kong - Ports and Related Services 4263 115
Number of suppliers - Hong Kong - Retail 2738 115
Number of suppliers - Infrastructure 9057 8053 8199 110
Number of suppliers - Mainland China - Ports and Related Services 2158 115
Number of suppliers - Mainland China - Retail 2483 115
Number of suppliers - Ports and Related Services 18510 115
Number of suppliers - Retail 19410 115
Number of suppliers - Telecommunications 38 41 38 110
Number of suppliers - Total 13332 13526 12911 110
Total Assets - Infrastructure 20688067 20516802 1172147 108
Total Assets - Telecommunications 494808 522988 1607543 108
Total Assets - Total 26018756 25906787 2441517 108
Total assets - Infrastructure million HKD 358047 297531 370893 110
Total assets - Telecommunications million HKD 3348 2872 2134 110
Total assets - Total million HKD 358047 441976 519056 110

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2021 2022 2023 Report Pages
Number of supplier audits - Infrastructure 282 293 256 110
Number of supplier audits - Telecommunications 1 1 1 110
Number of supplier audits - Total 512 546 484 110

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2023 Report Pages
Percentage of total products sold or shipped subject to recalls for safety and health reasons - Ports and Related Services 0.0% 115
Percentage of total products sold or shipped subject to recalls for safety and health reasons - Retail 0.0% 115

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 2022 2023 Report Pages
EBITDA - Infrastructure HK$ million, million HKD 8308058 31709 33328 108, 110, 114
EBITDA - Telecommunications HK$ million, million HKD 573503 14921 379103 108, 110, 114
EBITDA - Total HK$ million, million HKD 139527 594670 592988 108, 110, 114
Net profit margin - Infrastructure 0.009 0.008 0.008 110
Net profit margin - Total 0.002 0.002 0.002 110
Number of complaints received - Products related - Retail 3789 115
Number of complaints received - Services related - Ports and Related Services 950 115
Number of complaints received - Services related - Retail 151397 115
Revenue - Infrastructure HK$ million 19339148 33761 35745 108, 114
Revenue - Telecommunications HK$ million 48629 53926 530833 108, 114
Revenue - Total HK$ million 10883514 10420149 20552060 108, 114
Telecommunications - KPI 1 80 112
Telecommunications - KPI 16 0.001 112
Telecommunications - KPI 2 80 112
Telecommunications - KPI 20 483 112
Telecommunications - KPI 21 115 112
Telecommunications - KPI 22 362 112
Telecommunications - KPI 25 6 112
Telecommunications - KPI 26 0.006 112
Telecommunications - KPI 3 18 112
Telecommunications - KPI 4 3 112
Telecommunications - KPI 7 59 112
Total - KPI 15 404 112
Total - KPI 16 0.354 112
Total - KPI 18 219191 112
Total - KPI 19 123609 112
Total - KPI 20 123986 112
Total - KPI 21 32342 112
Total - KPI 22 79084 112
Total - KPI 23 6638 112
Total - KPI 24 2832 112
Total - KPI 25 3090 112
Total - KPI 26 N/A 112
Total revenue - Infrastructure million HKD 26915 27265 23971 110
Total revenue - Telecommunications million HKD 913 1285 356 110
Total revenue - Total million HKD 32060 32760 29507 110

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2023 Report Pages
Number of employees who received training on anti-corruptive/ethics and integrity - Full-time - Ports and Related Services 4983 115
Number of employees who received training on anti-corruptive/ethics and integrity - Full-time - Retail 45927 115
Number of employees who received training on anti-corruptive/ethics and integrity - Part-time - Ports and Related Services 793 115
Number of employees who received training on anti-corruptive/ethics and integrity - Part-time - Retail 22341 115
Number of employees who received training on anti-corruptive/ethics and integrity - Ports and Related Services 5776 115
Number of employees who received training on anti-corruptive/ethics and integrity - Retail 68268 115
Number of training hours on anti-corruptive/ethics and integrity completed by employees - Full-time - Ports and Related Services hours 10519 115
Number of training hours on anti-corruptive/ethics and integrity completed by employees - Full-time - Retail hours 43922 115
Number of training hours on anti-corruptive/ethics and integrity completed by employees - Part-time - Ports and Related Services hours 837 115
Number of training hours on anti-corruptive/ethics and integrity completed by employees - Part-time - Retail hours 7349 115
Number of training hours on anti-corruptive/ethics and integrity completed by employees - Ports and Related Services hours 11356 115
Number of training hours on anti-corruptive/ethics and integrity completed by employees - Retail hours 51270 115
Percentage of employees who received training on anti-corruptive and integrity - Ports and Related Services % 24 115
Percentage of employees who received training on anti-corruptive and integrity - Retail % 48 115

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2021 2022 2023 Report Pages
Community Investment - Infrastructure HK$ thousand 3469 3204 3893 114
Community investment - Infrastructure 399494 413748 396700 110

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021 2022 2023 Report Pages
Charitable donations - Infrastructure 373446 388936 373444 110
Charitable donations - Telecommunications 0.522 0.643 0.589 110
Charitable donations - Total 67882 70777 66098 110
Community Investment - Telecommunications HK$ thousand 605 528 239 114
Community Investment - Total HK$ thousand 34219 32840 27261 114
Community investment - Telecommunications 18108 21083 18577 110
Community investment - Total 82436 85845 79881 110
Volunteer Hours - Infrastructure hours 161 175 168 114
Volunteer Hours - Telecommunications hours 26 100 13 114
Volunteer Hours - Total hours 1107 1185 1094 114
Volunteer hours - Infrastructure hours 26048 24812 23255 110
Volunteer hours - Telecommunications hours 17587 20440 17988 110
Volunteer hours - Total hours 14555 15068 13783 110

The types of emissions and respective emissions data.

Standard Indicator Unit 2021 2022 2023
Airborne Particulate Matter (PM) Emissions tonne 229 252 227
NOₓ Emissions tonne 10939 10633 10287
SOₓ Emissions tonne 12285228 11902526 11188644

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Direct GHG Emissions (Scope 1) tCO2e 134233 90900 98877
Indirect Energy Emissions (Scope 2) tCO2e 116713 77880 86182
Scope 1 GHG Emissions Intensity (By Revenue) tonne CO2e/revenue HK$'000 0.01 0.01 0.009
Scope 2 GHG Emissions Intensity (By Revenue) tonne CO2e/revenue HK$'000 0.009 0.008 0.007
Total GHG Emissions 49983 58449 60523
Total GHG Emissions Intensity (By Revenue) 0.034 0.035 0.032
Total Other Indirect Energy Emissions (Scope 3) tCO2e 17521 12920 12696

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Hazardous Waste (Ports and Related Services) tonne 3389 3338 3260
Ports and Related Services (Retail) tonne 843 872 1920
Total Hazardous Waste tonne 5089 9378 10748

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Non-Hazardous Waste Recycled tonne 137350 9633 135768
Paper Waste tonne 99439 71208 76533
Recycling Rate of Non-Hazardous Waste % 96.58999008431846 88.34991763650243 90.87611028186267
Total Non-Hazardous Waste Intensity (By Revenue) tonne/revenue HK$'000 0.001 0.001 0.001

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023
GHG Emissions Reduction Compared to Last Year tCO2 907000
Scope 1 and 2 Emissions Reduction Percentage Compared to Last Year % 19

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Diesel Fuel Consumption kWh'000 1845069 1801005 1631591
Direct Energy Intensity (By Revenue) 0.032 0.032 0.029
Energy Consumption Intensity (By Revenue) 0.032 0.032 0.029
Gasoline Consumption kWh'000 10708 10064 8329
Natural Gas Consumption kWh'000 157243 119622 109042
Percentage of Renewable Energy Consumption % 6 13 23
Purchased Electricity kWh'000 1604052 1600649 1565791
Purchased Heating kWh'000 1103 958 927
Renewable Energy Consumption kWh'000 212481 274265 422826
Solar Energy kWh'000 1167 2028 3601
Total Direct Energy Consumption kWh'000 2037211 2019029 1837850
Total Energy Consumption MWh 1621698 1520805 1345838
Total Indirect Energy Consumption kWh'000 1605155 1601608 1566718

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Groundwater Withdrawal 000 m³ 3 3 2
Recycled Water Usage 000 m³ 3 3 3
Third Party Water Consumption 000 m³ 3006 2954 2909
Total Water Withdrawal 000 m³ 3010 2958 2912
Water Consumption m3 4593768 4547416 4285488
Water Consumption Intensity (By Revenue) 0.026 0.026 0.024

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit
Energy Consumption Reduction Percentage Compared to Last Year %

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2021 2022 2023
Packaging Material Consumption (Glass) tonne 3389 3339 2832
Packaging Material Consumption (Metal) tonne 6110 6378 6638
Packaging Material Consumption (Plastic) tonne 41689 34424 32223
Packaging Material Intensity (By Unit Product) tonne / total products(a) or tonne / tonne of products(b) 0.097 0.086 0.07
Packaging Materials Consumed tonne 153660 118744 121310

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2023
Total Investment in Ecological Restoration 646858

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Employees Aged 30-50 53220 52575 51383
Number of Employees Aged Above 50 15859 11024 11116
Number of Employees Aged Below 30 29866 28129 27981
Number of Employees in Asia 33255 35658 36836
Number of Employees in Europe 22116 21923 21800
Number of Employees in Hong Kong 9205 9083 8609
Number of Employees in Mainland China 28401 25064 23236
Number of Female Employees 72394 70685 71239
Number of Full-time Employees 93427 91728 90480
Number of Part-time Employees 54939 54961 59617
Number of Total Employees 2106499 1853071 1578132
Percentage of Female Employees % 58 56 55

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Turnover Rate of Employees Aged 30-50 % 5 6 9
Turnover Rate of Employees Aged Above 50 % 8 11 10
Turnover Rate of Employees Aged Below 30 % 13 16 12
Turnover Rate of Employees in Europe % 6 6 5
Turnover Rate of Employees in Hong Kong % 11 21 16
Turnover Rate of Employees in Mainland China % 4 4 4
Turnover Rate of Female Employees % 8 12 10
Turnover Rate of Male Employees % 7 8 10
Turnover Rate of Total Employees % 7 8 10

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2021 2022 2023
Fatalities Rate as a Result of Work-related Injuries % 0.003 0.001 0.001
Number of Fatalities as a Result of Work-related Injuries 7 3 7
Number of Fatalities of the Last 3 Years 7 3 7
Number of Work-related Fatalities 7 3 7
Number of Work-related Fatalities for Contractors 3 4
Number of Work-related Fatalities for Direct Employee 2 2 1
Work-related Fatalities Rate % 0.003 0.001 0.001

Lost days due to work injury.

Standard Indicator Unit 2021 2022 2023
Lost Days Due to Work-related Injuries days 30145 29109 23129
Lost Time Injury Frequency Rate (LTIFR/LTIR) 25.3 22.9 23.1
Lost Working Days Due to Work-related Injuries (Employees) days 30145 29109 23129
Number of Work-related Injuries cases 920 910 913

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2023
Percentage of Employees Trained % 85
Percentage of Trained Female Employees % 78
Percentage of Trained General Employees % 97
Percentage of Trained Male Employees % 22
Percentage of Trained Senior Management % 4

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021 2022 2023
Average Training Hours (Female) hours 20
Average Training Hours (General Staff) hours 19.7
Average Training Hours (Male) hours 17.3
Average Training Hours (Senior Management) hours 15.85
Average Training Hours per Employee hours 19.6
Total Training Hours hours 939362 1121951 1357411

Number of suppliers by geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Suppliers in Canada 17
Number of Suppliers in Europe 3796
Number of Suppliers in Hong Kong 4263
Number of Suppliers in Mainland China 2158
Number of Total Suppliers 13332 13526 12911

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2021 2022 2023
Percentage of Critical Suppliers Covered by CSR Audit % None None None

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2023
Number of Products and Service Related Complaints 156136
Total Number of Customer Complaints 156136

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2023
Coverage Rate of Ethical Standards and Anti-Corruption Training % 48
Number of People Participated in Ethical Standards and Anti-corruption Training 68268
Total Hours of Anti-corruption Training hours 51270

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021 2022 2023
Total Social Investment HK$ thousand 34219 32840 27261
Total Volunteer Service Hours hours 14555 15068 13783