SUSTAINABILITY REPORT 2023

Company: CKI HOLDINGS (1038)
Year: 2023
Published: 2024-04-18
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2021 2022 2023 Report Pages
Gas Transmission & Distribution Networks - Gas leakage rate (from distribution) % 0.79 12
Nitrogen oxides (NOx) emissions tonnes 9057 8053 8199 87
Respirable Suspended Particulates (RSP) emissions tonnes 282 293 256 87
Sulfur oxides (SOx) emissions tonnes 835 868 875 87
WWU - Total shrinkage reduction year-over-year % 3 12

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 2023 Report Pages
AVR - CO2 captured for reuse in greenhouse horticultural sector tCO2 39550 12
Biogenic carbon emissions tonne CO2e 1438080 1275010 1121305 86
Construction Materials - GHG Emissions tCO2e 1919748 12
GHG Scope 1 & 2 Emissions (2020) tCO2e 8520467 10
GHG Scope 1 & 2 Emissions (2021) tCO2e 8308066 10
GHG Scope 1 & 2 Emissions (2022) tCO2e 8038737 10
GHG Scope 1 & 2 Emissions (Total) tCO2e 7655236 10
GHG Scope 1 & 2 Emissions by Segment - Construction Materials % <1 10
GHG Scope 1 & 2 Emissions by Segment - Gas Transmission and Distribution Networks % 25 10
GHG Scope 1 & 2 Emissions by Segment - Other Infrastructure % <1 10
GHG Scope 1 & 2 Emissions by Segment - Other Utilities & Services % 6 10
GHG Scope 1 & 2 Emissions by Segment - Power Utilities & Services % 52 10
GHG Scope 1 & 2 Emissions by Segment - Transportation % <1 10
GHG Scope 1 & 2 Emissions by Segment - Waste Management % 11 10
GHG Scope 1 & 2 emissions (tCO2e) tCO2e 8308608 8068737 7709236 36
GHG Scope 1 & 2 emissions - Construction Materials % 25 37
GHG Scope 1 & 2 emissions - Gas Transmission and Distribution Networks % 11 37
GHG Scope 1 & 2 emissions - Others (Household Infrastructure, Water Utilities & Services, and Transport) % <1 37
GHG Scope 1 & 2 emissions - Power Distribution % 6 37
GHG Scope 1 & 2 emissions - Power Generation/Clean Energy % 52 37
GHG Scope 1 & 2 emissions - Total tCO2e 7655236 37
GHG Scope 1 & 2 emissions - Waste Management % 5 37
GHG Scope 1 emissions (tCO2e) tCO2e 7488261 7357908 7038127 36
GHG Scope 2 emissions (tCO2e) tCO2e 810797 710260 671109 36
GHG Scope 3 emissions - Category 13: Downstream Leased Assets % 30 37
GHG Scope 3 emissions - Category 1: Purchased Goods and Services % 33 37
GHG Scope 3 emissions - Category 2: Capital Goods % 10 37
GHG Scope 3 emissions - Category 3: Fuel and Energy Related Activities % 25 37
GHG Scope 3 emissions - Other Scope 3 Categories % 2 37
GHG Scope 3 emissions - Total tCO2e 1355741 37
Gas Transmission & Distribution Networks - GHG Emissions tCO2e 830298 12
Household Infrastructure - GHG Emissions tCO2e 6310 12
Indirect energy intensity '000 kWh/ HKD million revenue 26 25 23 87
NGN - Cumulative reduction in Scope 1 emissions tCO2e 95000 12
NGN - Reduction in gas leakage compared to 2013 level % 35 12
Percentage of attributable revenue covered by Scope 3 GHG emissions reporting % 85% 19
Percentage reduction in Scope 1 and 2 GHG emissions compared to 2022 % 8.4% 19
Power Distribution - GHG Emissions tCO2e 424038 12
Power Generation / Clean Energy - Carbon intensity kgCO2e/kWh 0.53 12
Power Generation / Clean Energy - GHG Emissions tCO2e 3988707 12
Scope 1 and 2 GHG emissions tCOâ‚‚e 765236 19
Scope 1 carbon intensity tonne CO2e/HKD million revenue 145 148 141 86
Scope 1 emission tonne CO2e 7488261 7327908 7038127 86
Scope 2 carbon intensity (location-based) tonne CO2e/HKD million revenue 29 25 23 86
Scope 2 carbon intensity (market-based) tonne CO2e/HKD million revenue 16 14 12 86
Scope 2 emission (location-based) tonne CO2e 1524132 1259587 1172147 86
Scope 2 emission (market-based) tonne CO2e 819797 710829 617109 86
Scope 3 GHG emissions from Group's business operations tCOâ‚‚e 1355741 19
Scope 3 emissions (covering Group's most significant businesses, 85% of attributable revenue) tCO2e 1355741 7
Total GHG emissions (location-based) tonne CO2e 9012393 8587495 8210274 86
Total GHG emissions (market-based) tonne CO2e 8308058 8038737 7655236 86
Total carbon intensity (location-based) tonne CO2e/HKD million revenue 174 173 164 86
Total carbon intensity (market-based) tonne CO2e/HKD million revenue 160 162 153 86
Transportation - GHG Emissions tCO2e 5188 12
VPN - Reduction in direct (Scope 1) and indirect (Scope 2) carbon emissions compared to 2019 baseline % 25 12
Waste Management - GHG Emissions tCO2e 420934 12
Water Utilities & Services - GHG Emissions tCO2e 60013 12

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 2024 Report Pages
HK Electric - Reduction in production of ash and gypsum at LPS (2024 vs 2019) % 37 49
Total hazardous waste produced tonnes 26915 27265 23971 87
Total hazardous waste produced intensity tonnes/ HKD million revenue 0.52 0.55 0.48 87
Waste Management - % of attributable revenue % 7 12

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2022/2023 2023 2025 2026 2028 Report Pages
HK Electric - Reduction in total waste generation of key office premises (2025 vs 2020) % 10 49
NGN - Reduction in office and depot waste created (2018-2026) % 20 49
Reliance Home Comfort - Recycling ratio for residential and commercial waste % 71 49
Total non-hazardous waste produced tonnes 443707 413644 407886 87
Total non-hazardous waste produced intensity tonnes/ HKD million revenue 9 8 8 87
UKPN - Recycling rate of street works waste % 99.86 99.5 49
WWU - Maximum waste sent to landfill % 20 49
WWU - Percentage of total excavated spoil materials sent to landfill (2026 vs 2019) % <20 49

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2023 2035 Report Pages
GHG Scope 1 & 2 Emissions (2023) reduction vs. 2022 % -4.8 10
Northumbrian Water - Reduction for operational emissions compared to 2008 baseline % 90 12
SA Power Networks - GHG emissions reduction compared to last year % 26 12
Scope 1 and 2 emission reduction (vs 2022) % 4.8 7
Scope 1+2 Greenhouse gases reduction vs. 2020 (target for 2035) % 50 10
UKPN - BCF reduction compared to 2014/15 baseline % 36 12
United Energy - Reduction in direct and indirect carbon emissions (Scope 1 and 2) compared to 2019 baseline % 33 12

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2022/2023 2026 2028 Report Pages
NGN - Percentage of excavation spoil by mass sent to landfill annually % <0.1 49
UKPN - Reduction in office and depot and network waste % 71.65 80 49

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Direct energy consumption 000 kWh 19339148 19286416 18663230 86
Direct energy intensity '000 kWh/ HKD million revenue 373 389 373 87
Enviro NZ - Timber collected for further processing to biofuel tonnes 14300 12
HK Electric - Aggregate electricity generated from renewable energy sources as % of total % 1 12
Indirect energy consumption - Electricity 000 kWh 1348318 1229754 1161511 86
Indirect energy consumption - Heating 000 kWh 591 632 696 86
Non-renewable electricity purchased ('000 kWh) '000 kWh 1125522 1057156 987487 36
Non-renewable energy consumed - Coal 000 kWh 7192319 6974276 6835886 86
Non-renewable energy consumed - Coal and other fuels ('000 kWh) '000 kWh 8019864 8008922 7763124 36
Non-renewable energy consumed - Diesel 000 kWh 437574 408137 414209 86
Non-renewable energy consumed - Diesel ('000 kWh) '000 kWh 9708167 9600400 10448856 36
Non-renewable energy consumed - Gasoline/Petrol 000 kWh 36572 42962 46559 86
Non-renewable energy consumed - Gasoline/Petrol ('000 kWh) '000 kWh 4699107 4610197 4154047 36
Non-renewable energy consumed - LPG ('000 kWh) '000 kWh 1186 1004 1001 36
Non-renewable energy consumed - Liquified petroleum fuel (LPG) 000 kWh 1188 1030 1021 86
Non-renewable energy consumed - Natural gas 000 kWh 9705167 9667306 10483956 86
Non-renewable energy consumed - Natural gas ('000 kWh) '000 kWh 4087404 3855762 3295165 36
Non-renewable energy consumed - Other fuels 000 kWh 1005485 1035658 997238 86
Non-renewable energy consumed - Waste-derived fuels (biomass) ('000 kWh) '000 kWh 37574 40137 40137 36
Non-renewable energy consumed - Waste-derived fuels (non-biomass) 000 kWh 4087424 3835782 3295856 86
Northumbrian Water - Renewable electricity procured % 100 12
Northumbrian Water - Renewable gas used % 84 12
Percentage reduction in purchased electricity consumption compared to 2022 % 5.5% 19
Power Distribution - % of attributable revenue % 36 12
Power Distribution - Distribution losses % 5.57 12
Power Distribution - Transmission losses % 1.2 12
Power Generation / Clean Energy - % of attributable revenue % 8 12
Purchased electricity consumption MWh 1165111 19
Renewable electricity purchased and supported by green certificates ('000 kWh) '000 kWh 218806 179698 173924 36
Renewable energy consumed ('000 kWh) '000 kWh 224625 221045 220474 36
Renewable energy consumed - Biomass 000 kWh 4592585 4784989 4084719 86
Renewable energy consumed - Hydro 000 kWh 799 571 848 86
Renewable energy consumed - Other renewables 000 kWh 74177 69514 60936 86
Renewable energy consumed - Solar 000 kWh 689 1331 2586 86
Renewable energy consumed - Wind 000 kWh 857 5168 5568 86
Self-generated energy - Electricity 000 kWh 76887 73712 83662 86
Total energy consumption 000 kWh 20688067 20516802 19825437 86
Total energy consumption ('000 kWh) '000 kWh 27134836 26837222 26229382 36
Total energy intensity '000 kWh/ HKD million revenue 399 414 397 87
Total power generation mix - Coal GWh 1569 86
Total power generation mix - Energy-from-waste and others GWh 1767 86
Total power generation mix - Natural gas GWh 4301 86
Total power generation mix - Oil GWh 31 86
Total power generation mix - Solar GWh 14 86
Total power generation mix - Wind GWh 167 86
Total purchased electricity for own consumption ('000 kWh) '000 kWh 1344328 1239754 1161411 36
United Energy - Renewable generation connected to the network MW 723 12
VPN - Avonie solar farm capacity MW 245 12
VPN - Increase total installed capacity of renewable energy generation on its networks GW 2.64 38
VPN - Renewable energy generation connected to Avonie solar farm GW 2.64 12
Wellington Electricity - Corporate fleet fully electrified % 80 12
ista - Electricity consumption from renewable energy % 73 12

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Groundwater consumption '000 m³ 21403 14414 14740 87
Other sources water consumption '000 m³ 461 444 447 87
Percentage reduction in water consumption compared to 2022 % 6.9% 19
Seawater consumption '000 m³ 391701 374244 362053 87
Surface water consumption '000 m³ 282044 300658 265584 87
Third-party water consumption '000 m³ 4744 5090 4034 87
Total water consumption '000 m³ 700353 694850 646858 87
Water Utilities & Services - % of attributable revenue % 7 12
Water consumption thousands of m³ 646.858 19
Water consumption intensity '000 m³/ HKD million revenue 13.52 14.01 12.94 87

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
United Energy - Increase total installed capacity of renewable energy generation on its networks MW 723 38

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2021 2022 2023 2026 Report Pages
Construction Materials - % of attributable revenue % 6 12
NGN - Use of virgin aggregate annually % ≤2.5 49
Paper packaging material used for finished products tonnes 2565 2240 2189 87
Plastics packaging material used for finished products tonnes 5 5 4 87
Sale of energy - Electricity 000 kWh 6255019 5975819 6198434 86
Sale of energy - Heating 000 kWh 850788 758462 568121 86
Sale of energy - Steam 000 kWh 766768 880237 883259 86
Total packaging material used for finished products tonnes 2570 2245 2193 87

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2023 Report Pages
AGN - Mains replaced from old cast iron to polyethylene material since 2003 km 1500 12
Attributable revenue covered by ISO 14001 or other EMS certification % 76 7
Power Distribution - System Average Interruption Duration Index (from distribution) 0.71 12

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Attributable Revenue by Segment - Construction Materials % 7 10
Attributable Revenue by Segment - Gas Transmission and Distribution Networks % 18 10
Attributable Revenue by Segment - New Generation/Clean Energy % 10 10
Attributable Revenue by Segment - Other Infrastructure % 6 10
Attributable Revenue by Segment - Other Utilities & Services % 7 10
Attributable Revenue by Segment - Power Utilities & Services % 18 10
Attributable Revenue by Segment - Transportation % 6 10
Attributable Revenue by Segment - Waste Management % 8 10
Household Infrastructure - % of attributable revenue % 10 12
Number of employees - Full-time 30552 31709 33282 87
Number of employees - Part-time 2174 2052 2463 87
Number of employees - Total 32726 33761 35745 87
Number of full-time employees - Age 30-49 16107 16729 17802 87
Number of full-time employees - Age 50 or above 10012 10246 10503 87
Number of full-time employees - Age below 30 4433 4734 4977 87
Number of full-time employees - Female 7511 7954 8427 87
Number of full-time employees - General staff 27407 28363 29268 87
Number of full-time employees - Male 23041 23755 24855 87
Number of full-time employees - Manager grade or above 3145 3346 4014 87
Number of full-time employees - Region: Asia (excluding Hong Kong & Mainland China) 87 117 42 87
Number of full-time employees - Region: Australia 5078 5359 5764 87
Number of full-time employees - Region: Canada 2395 2646 2634 87
Number of full-time employees - Region: Europe 5541 6031 6506 87
Number of full-time employees - Region: Hong Kong 2575 2592 2571 87
Number of full-time employees - Region: Mainland China 1689 1659 1649 87
Number of full-time employees - Region: New Zealand 1139 1150 1218 87
Number of full-time employees - Region: United Kingdom 11584 11605 12332 87
Number of full-time employees - Region: United States 464 550 566 87
Percentage of employees by age group (30-49) % 9.9 11.8 7.5 88
Percentage of employees by age group (50 or above) % 10.2 11.9 9.0 88
Percentage of employees by age group (below 30) % 17.6 19.2 12.3 88
Percentage of employees by region (Asia excluding Hong Kong & Mainland China) % 5.7 0.9 0.0 88
Percentage of employees by region (Australia) % 8.5 10.3 7.8 88
Percentage of employees by region (Canada) % 37.7 30.2 32.8 88
Percentage of employees by region (Europe) % 4.1 14.5 1.1 88
Percentage of employees by region (Hong Kong) % 7.7 9.8 14.6 88
Percentage of employees by region (Mainland China) % 4.7 4.5 4.2 88
Percentage of employees by region (New Zealand) % 32.8 35.9 31.0 88
Percentage of employees by region (United Kingdom) % 6.7 8.6 5.3 88
Percentage of employees by region (United States) % 14.7 23.6 5.3 88

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Board meeting attendance rate - Andrew John HUNTER (Deputy Managing Director) meetings attended/eligible 4/4 30
Board meeting attendance rate - Barrie COOK meetings attended/eligible 2/4 30
Board meeting attendance rate - CHAN Loi Shun (Chief Financial Officer) meetings attended/eligible 4/4 30
Board meeting attendance rate - CHEN Tsien Hua meetings attended/eligible 4/4 30
Board meeting attendance rate - CHEONG Ying Chew, Henry (Chairman of the Remuneration Committee) meetings attended/eligible 4/4 30
Board meeting attendance rate - Fok Kin Ning, Canning (Deputy Chairman) meetings attended/eligible 4/4 30
Board meeting attendance rate - Frank John SIXT meetings attended/eligible 4/4 30
Board meeting attendance rate - George Colin MAGNUS meetings attended/eligible 4/4 30
Board meeting attendance rate - IP Tak Chuen, Edmond (Deputy Chairman and Chairman of the Sustainability Committee) meetings attended/eligible 4/4 30
Board meeting attendance rate - KAM Hing Lam (Group Managing Director) meetings attended/eligible 4/4 30
Board meeting attendance rate - KWOK Eva Lee (Chairperson of the Nomination Committee) meetings attended/eligible 4/4 30
Board meeting attendance rate - LAI Hong Siong, David meetings attended/eligible 4/4 30
Board meeting attendance rate - Paul Joseph TGHE (Chairman of the Audit Committee) meetings attended/eligible 4/4 30
Board meeting attendance rate - SNG Sow-mei alias POON Sow Mei meetings attended/eligible 4/4 30
Board meeting attendance rate - Victor T K Li (Chairman of the Board and Chairman of the Executive Committee) meetings attended/eligible 4/4 30
Turnover rate for full-time employees - Female % 12.4 14.7 7.9 87
Turnover rate for full-time employees - Male % 10.7 12.3 9.0 87
Turnover rate for full-time employees - Overall % 11.1 12.9 8.7 87

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2021 2022 2023 Report Pages
Number of work-related fatalities (contractors) 1 1 88
Number of work-related fatalities (full-time employees) 2 1 88
Number of work-related fatalities (total) 2 1 2 88
Rate of work-related fatalities (employees) 0.007 0.003 88

Lost days due to work injury.

Indicator Unit 2021 2022 2023 Report Pages
Lost time injury rate (employees) 0.53 0.58 0.52 88
Lost time injury rate (number of injuries per 100 employees per year) 0.52 7
Number of lost days due to work injury (employees) days 3469 3204 3893 88
Number of lost time injury incidents (employees) 161 175 168 88

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2021 2022 2023 Report Pages
Employees covered by OHSAS 18001 / ISO 45001 % 51 7
Percentage of employee covered by OHSAS 18001 / ISO 45001 % 48.3 50.5 50.8 88

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 2022 2023 Report Pages
Full-time employees who received training % 93 7
Percentage of full-time employees who received training (female) % 81.3 87.7 90.5 88
Percentage of full-time employees who received training (general staff) % 88.7 92.6 93.4 88
Percentage of full-time employees who received training (male) % 94.0 95.8 94.3 88
Percentage of full-time employees who received training (manager grade or above) % 100 100 92.9 88
Percentage of full-time employees who received training (overall) % 90.9 93.7 93.4 88

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 2022 2023 Report Pages
Average hours of training per full-time employee (female) hours 15.6 15.5 15.6 88
Average hours of training per full-time employee (general staff) hours 24.5 26.5 33.2 88
Average hours of training per full-time employee (male) hours 27.9 29.8 37.6 88
Average hours of training per full-time employee (manager grade or above) hours 28.6 23.8 23.6 88
Average hours of training per full-time employee (overall) hours 24.9 26.2 32.0 88
Average training hours per employee hours 32.0 7

Number of suppliers by geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Gas Transmission & Distribution Networks - % of attributable revenue % 18 12
Number of suppliers (Asia excluding Hong Kong & Mainland China) 247 159 151 88
Number of suppliers (Australia) 7121 7999 8242 88
Number of suppliers (Canada) 4995 1847 2527 88
Number of suppliers (Europe) 1228 1433 1467 88
Number of suppliers (Hong Kong) 3860 2559 2647 88
Number of suppliers (Mainland China) 983 786 734 88
Number of suppliers (New Zealand) 2818 2798 2831 88
Number of suppliers (Other regions) 64 15 12 88
Number of suppliers (United Kingdom) 10687 11256 9687 88
Number of suppliers (United States) 2139 3243 1792 88
Number of suppliers (total) 34142 32095 30090 88

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 2022 2023 Report Pages
Number of complaints received (products and services related) 273031 254146 297791 88

Description of quality assurance process and recall procedures.

Indicator Unit 2023 Report Pages
Green Island Cement - Sales of Granulated Blast-furnace Slag (GBBS) increase year-over-year % 47 12

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Attendance at 2023 AGM - Andrew John HUNTER (Deputy Managing Director) meetings attended/eligible 1/1 30
Attendance at 2023 AGM - Barrie COOK meetings attended/eligible 1/1 30
Attendance at 2023 AGM - CHAN Loi Shun (Chief Financial Officer) meetings attended/eligible 1/1 30
Attendance at 2023 AGM - CHEN Tsien Hua meetings attended/eligible 1/1 30
Attendance at 2023 AGM - CHEONG Ying Chew, Henry (Chairman of the Remuneration Committee) meetings attended/eligible 1/1 30
Attendance at 2023 AGM - Fok Kin Ning, Canning (Deputy Chairman) meetings attended/eligible 1/1 30
Attendance at 2023 AGM - Frank John SIXT meetings attended/eligible 1/1 30
Attendance at 2023 AGM - George Colin MAGNUS meetings attended/eligible 1/1 30
Attendance at 2023 AGM - IP Tak Chuen, Edmond (Deputy Chairman and Chairman of the Sustainability Committee) meetings attended/eligible 1/1 30
Attendance at 2023 AGM - KAM Hing Lam (Group Managing Director) meetings attended/eligible 1/1 30
Attendance at 2023 AGM - KWOK Eva Lee (Chairperson of the Nomination Committee) meetings attended/eligible 1/1 30
Attendance at 2023 AGM - LAI Hong Siong, David meetings attended/eligible 1/1 30
Attendance at 2023 AGM - LEE Pui Ling, Angelina meetings attended/eligible 1/1 30
Attendance at 2023 AGM - Paul Joseph TGHE (Chairman of the Audit Committee) meetings attended/eligible 1/1 30
Attendance at 2023 AGM - SNG Sow-mei alias POON Sow Mei meetings attended/eligible 1/1 30
Attendance at 2023 AGM - Victor T K Li (Chairman of the Board and Chairman of the Executive Committee) meetings attended/eligible 1/1 30

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2021 2022 2023 Report Pages
Number of employees who received training on anti-corruption/ethics and integrity - Full-time employees 6120 15415 19928 89
Number of employees who received training on anti-corruption/ethics and integrity - Part-time employees 229 836 1317 89
Number of employees who received training on anti-corruption/ethics and integrity - Total employees 6349 16251 21245 89
Number of training hours on anti-corruption/ethics and integrity completed by employees - Full-time hours 10193 12982 20746 89
Number of training hours on anti-corruption/ethics and integrity completed by employees - Part-time hours 235 509 1127 89
Number of training hours on anti-corruption/ethics and integrity completed by employees - Total hours 10428 13491 21873 89
Percentage of Independent Non-executive Directors on Board % 33.33 30
Percentage of full-time and part-time employees who received training on anti-corruption/ethics and integrity % 19.4 48.1 59.4 89

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2023 Report Pages
Transportation - % of attributable revenue % 6 12

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2023 Report Pages
Community investment contribution hours 127000 7

The types of emissions and respective emissions data.

Standard Indicator Unit 2021 2022 2023
Airborne Particulate Matter (PM) Emissions tonnes 282 293 256
NOâ‚“ Emissions tonnes 9057 8053 8199
SOâ‚“ Emissions tonnes 835 868 875

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022 2023
Direct GHG Emissions (Scope 1) tCO2e None 7488261 7357908 7038127
Indirect Energy Emissions (Scope 2) tCO2e None 810797 710260 671109
Scope 1 GHG Emissions Intensity (By Revenue) tonne CO2e/HKD million revenue 145 148 141
Scope 2 GHG Emissions Intensity (By Revenue) tonne CO2e/HKD million revenue 29 25 23
Scope 3 GHG Emissions (Capital Goods) tCO2e 135574.1
Scope 3 GHG Emissions (Downstream Leased Assets) tCO2e 40672.23
Scope 3 GHG Emissions (Fuel and Energy-related Activities (Not Included in Scope 1 or Scope 2)) tCO2e 338935.25
Scope 3 GHG Emissions (Purchased Goods/Services) tCO2e 446395.53
Total GHG Emissions tCO2e 8520467 9012393 8587495 8210274
Total GHG Emissions Intensity (By Revenue) tonne CO2e/HKD million revenue 174 173 164
Total Other Indirect Energy Emissions (Scope 3) tCO2e 1355741

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Total Hazardous Waste tonnes 26915 27265 23971
Total Hazardous Waste Intensity (By Revenue) tonnes/ HKD million revenue 0.52 0.55 0.48

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023 2028
Paper Waste tonnes 2565 2240 2189
Recycling Rate of Non-Hazardous Waste % 99.86 71 99.5
Total Non-Hazardous Waste Disposed tonnes 443707 413644 407886
Total Non-Hazardous Waste Intensity (By Revenue) tonnes/ HKD million revenue 9 8 8

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023
GHG Emissions Reduction Percentage Compared to Last Year % -4.8
Scope 1 and 2 Emissions Reduction Percentage Compared to Last Year % 26

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022/2023 2028
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year % 71.65 80

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Biomass Energy 000 kWh 4592585 4784989 4084719
Diesel Fuel Consumption 000 kWh 437574 408137 414209
Direct Energy Intensity (By Revenue) '000 kWh/ HKD million revenue 373 389 373
Energy Consumption Intensity (By Revenue) '000 kWh/ HKD million revenue 399 414 397
Fossil Fuel Consumption 000 kWh 8019864 8008922 7763124
Gasoline Consumption 000 kWh 36572 42962 46559
Hydropower Energy 000 kWh 799 571 848
Indirect Energy Intensity (By Revenue) '000 kWh/ HKD million revenue 26 25 23
LPG Consumption 000 kWh 1188 1030 1021
Natural Gas Consumption 000 kWh 9705167 9667306 10483956
Percentage of Renewable Energy Consumption % 1.0857708455797248 1.0773852572150378 1.1120763693632578
Purchased Electricity 000 kWh 1348318 1229754 1161511
Purchased Heating 000 kWh 591 632 696
Renewable Energy Consumption 000 kWh 224625 221045 220474
Solar Energy 000 kWh 689 1331 2586
Total Direct Energy Consumption 000 kWh 19339148 19286416 18663230
Total Energy Consumption 000 kWh 20688067 20516802 19825437
Total Indirect Energy Consumption 000 kWh 1348909 1230386 1162207
Total Non-Renewable Fuel Consumption 000 kWh 8019864 8008922 7763124
Total Purchased Energy 000 kWh 1348909 1230386 1162207
Wind Energy 000 kWh 857 5168 5568

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Groundwater Consumption '000 m³ 21403 14414 14740
Groundwater Withdrawal '000 m³ 21403 14414 14740
Seawater Consumption '000 m³ 391701 374244 362053
Seawater Withdrawal '000 m³ 391701 374244 362053
Surface Water Consumption '000 m³ 282044 300658 265584
Surface Water Withdrawal '000 m³ 282044 300658 265584
Third Party Water Consumption '000 m³ 4744 5090 4034
Total Water Withdrawal '000 m³ 700353 694850 646858
Water Consumption '000 m³ 700353 694850 646858
Water Consumption Intensity (By Revenue) '000 m³/ HKD million revenue 13.52 14.01 12.94

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023
Number of Energy-saving and Carbon Reduction Demonstration Projects Achieved 6

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2021 2022 2023
Packaging Material Consumption (Plastic) tonnes 5 5 4
Packaging Materials Consumed tonnes 2570 2245 2193

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Employees Aged 30-50 16107 16729 17802
Number of Employees Aged Above 50 10012 10246 10503
Number of Employees Aged Below 30 4433 4734 4977
Number of Employees in Asia (Excluding China) 87 117 42
Number of Employees in Australia 5078 5359 5764
Number of Employees in Canada 2395 2646 2634
Number of Employees in Europe 5541 6031 6506
Number of Employees in Hong Kong 2575 2592 2571
Number of Employees in Mainland China 1689 1659 1649
Number of Employees in New Zealand 1139 1150 1218
Number of Employees in United Kingdom 11584 11605 12332
Number of Employees in United States 464 550 566
Number of Female Employees 7511 7954 8427
Number of Full-time Employees 30552 31709 33282
Number of General Employees 27407 28363 29268
Number of Male Employees 23041 23755 24855
Number of Part-time Employees 2174 2052 2463
Number of Senior Management Employees 3145 3346 4014
Number of Total Employees 32726 33761 35745
Percentage of Employees Aged 30-50 % 9.9 11.8 7.5
Percentage of Employees Aged Above 50 % 10.2 11.9 9
Percentage of Employees Aged Below 30 % 17.6 19.2 12.3
Percentage of Employees in Asia (Excluding China) % 5.7 0.9
Percentage of Employees in Australia % 8.5 10.3 7.8
Percentage of Employees in Canada % 37.7 30.2 32.8
Percentage of Employees in Europe % 4.1 14.5 1.1
Percentage of Employees in Hong Kong % 7.7 9.8 14.6
Percentage of Employees in Mainland China % 4.7 4.5 4.2
Percentage of Employees in New Zealand % 32.8 35.9 31
Percentage of Employees in United Kingdom % 6.7 8.6 5.3
Percentage of Employees in United States % 14.7 23.6 5.3

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Turnover Rate of Employees Aged 30-50 %
Turnover Rate of Employees Aged Above 50 %
Turnover Rate of Employees Aged Below 30 %
Turnover Rate of Employees in Asia (Excluding China) %
Turnover Rate of Employees in Australia %
Turnover Rate of Employees in Mainland China %
Turnover Rate of Employees in New Zealand %
Turnover Rate of Employees in United Kingdom %
Turnover Rate of Employees in United States %
Turnover Rate of Female Employees % 12.4 14.7 7.9
Turnover Rate of Male Employees % 10.7 12.3 9
Turnover Rate of Total Employees % 11.1 12.9 8.7

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2021 2022 2023
Fatalities Rate of the Last 3 Years 0.007 0.0035 0.0033333333333333335
Number of Fatalities of the Last 3 Years 2 3 5
Number of Work-related Fatalities 2 1 2
Number of Work-related Fatalities for Contractors 1 1
Number of Work-related Fatalities for Direct Employee 2 1
Work-related Fatalities Rate 0.007 0.003

Lost days due to work injury.

Standard Indicator Unit 2021 2022 2023
Lost Days Due to Work-related Injuries days 3469 3204 3893
Lost Time Injury Frequency Rate (Employees) 0.53 0.58 0.52
Lost Working Days Due to Work-related Injuries (Employees) days 3469 3204 3893

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2021 2022 2023
Percentage of Employees Covered by Safety Drills % 48.3 50.5 50.8

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021 2022 2023
Percentage of Employees Trained % 90.9 93.7 93.4
Percentage of Trained Female Employees % 81.3 87.7 90.5
Percentage of Trained General Employees % 88.7 92.6 93.4
Percentage of Trained Male Employees % 94 95.8 94.3

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021 2022 2023
Average Training Hours (Female) hours 15.6 15.5 15.6
Average Training Hours (General Staff) hours 24.5 26.5 33.2
Average Training Hours (Male) hours 27.9 29.8 37.6
Average Training Hours (Senior Management) hours 28.6 23.8 23.6
Average Training Hours per Employee hours 24.9 26.2 32
Average Training Hours per FTE hours 24.9 26.2 32

Number of suppliers by geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Suppliers in Asia (Excluding China) 247 159 151
Number of Suppliers in Australia 7121 7999 8242
Number of Suppliers in Canada 4995 1847 2527
Number of Suppliers in Europe 1228 1433 1467
Number of Suppliers in Hong Kong 3860 2559 2647
Number of Suppliers in Mainland China 983 786 734
Number of Suppliers in New Zealand 2818 2798 2831
Number of Suppliers in United Kingdom 10687 11256 9687
Number of Suppliers in United States 2139 3243 1792
Number of Total Suppliers 34142 32095 30090

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2021 2022 2023
Number of Products and Service Related Complaints 273031 254146 297791

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2021 2022 2023
Coverage Rate of Ethical Standards and Anti-Corruption Training % 19.4 48.1 59.4
Number of People Participated in Ethical Standards and Anti-corruption Training employees 6349 16251 21245
Total Hours of Anti-corruption Training hours 10428 13491 21873

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2023
Total Volunteer Service Hours hours 127000