SUSTAINABILITY REPORT 2023
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Direct Carbon Emissions (Scope 1) - Hong Kong Properties | Tonnes of CO₂e | 68 | 235.96 | 56 | |
| Direct Carbon Emissions (Scope 1) - Hotel Division | Tonnes of CO₂e | 10317.5 | 12711.3 | 56 | |
| Indirect Carbon Emissions (Scope 2) - Hong Kong Properties | Tonnes of CO₂e | 21724.69 | 21739.87 | 56 | |
| Indirect Carbon Emissions (Scope 2) - Hotel Division | Tonnes of CO₂e | 41431.55 | 45978.01 | 56 | |
| Scope 1 emissions due to a refrigerant leak at Langham Place Mall | kg of HFC-134a | 133.9 | 63 | ||
| Scope 1 emissions due to a refrigerant leak at Langham Place Mall (CO2e equivalent) | tCO2e | 174.07 | 63 | ||
| Scope 3 emissions from downstream leased assets (Three Garden Road) | tonnes of CO2e | 5836.32 | 63 | ||
| Scope 3 emissions from purchased goods and services (Electricity use for processing fresh water by government department) for Hong Kong Properties | tonnes of CO2e | 1105.1 | 63 | ||
| Total Carbon Emissions (Scopes 1 & 2) - Hong Kong Properties | Tonnes of CO₂e | 21792.69 | 21975.83 | 56 | |
| Total Carbon Emissions (Scopes 1 & 2) - Hotel Division | Tonnes of CO₂e | 51749.05 | 58689.31 | 56 | |
| Total Carbon Intensity (Scopes 1 & 2) - Hong Kong Properties | Tonnes of CO₂e/m²/year | 0.051 | 0.053 | 56 | |
| Total Carbon Intensity (Scopes 1 & 2) - Hotel Division | Tonnes of CO₂e/m²/year | 0.084 | 0.095 | 56 | |
| Total Group carbon emissions | tCO2 | 73259.56 | 20 | ||
| Total carbon emissions (Scope 1 & Scope 2) - Hong Kong Properties | tCO2 | 31648.8 | 21463.4 | 20 | |
| Total carbon emissions (Scope 1 & Scope 2) - Hotel Division | tCO2 | 77617.9 | 58625.7 | 20 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Food waste delivered to Organic Resources Recovery Centre Phase 1 (O • Park 1) from Three Garden Road and Langham Place | tonnes | 22.69 | 26 |
| Food waste digested by ORCA food digester at The Langham, Hong Kong | kg | 23000 | 26 |
| Single-use plastic bottles saved at The Langham, London | bottles | 285000 | 26 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Food waste processed by food digester at The Langham, London | kg | 105500 | 26 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Biofuel consumption - Hotel Division | GJ | 50.6 | 56 | ||
| Diesel consumption - Hong Kong Properties | GJ | 411.91 | 260.67 | 56 | |
| Diesel consumption - Hotel Division | GJ | 68.24 | 266.48 | 56 | |
| Electricity Self-generated (Solar) - Hong Kong Properties | GJ | 25.14 | 221.75 | 56 | |
| Estimated electricity savings at Cordis, Hong Kong | kWh per year | 10000 | 24 | ||
| Gasoline consumption - Hong Kong Properties | GJ | 490.72 | 539.18 | 56 | |
| Gasoline consumption - Hotel Division | GJ | 40.62 | 194.36 | 56 | |
| Liquefied Petroleum Gas consumption - Hotel Division | GJ | 36.63 | 211.26 | 56 | |
| Natural gas consumption - Hotel Division | GJ | 161286.9 | 217050.7 | 56 | |
| Purchased Electricity Consumption - Hong Kong Properties | GJ | 142485.35 | 142912.05 | 56 | |
| Purchased Electricity Consumption - Hotel Division | GJ | 396433.37 | 424418.91 | 56 | |
| Purchased heat, steam, and cooling - Hotel Division | GJ | 59155.68 | 67020.13 | 56 | |
| Total Energy Consumption - Hong Kong Properties | GJ | 143413.12 | 143933.65 | 56 | |
| Total Energy Consumption - Hotel Division | GJ | 652687.82 | 757681.52 | 56 | |
| Total Energy Consumption Intensity - Hong Kong Properties | GJ/m²/year | 0.35 | 0.35 | 56 | |
| Total Energy Consumption Intensity - Hotel Division | GJ/m²/year | 1.05 | 1.23 | 56 | |
| Total energy consumption of Hong Kong Properties | GJ | 171110 | 140459.5 | 22 | |
| Total energy consumption of Hotel Division | GJ | 864818.3 | 757344.9 | 22 | |
| Towngas consumption - Hotel Division | GJ | 35666.38 | 48469.08 | 56 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Estimated reduction in annual water consumption at The Langham, London | reduction | 2-3% | 24 | ||
| Estimated water savings at Cordis, Hong Kong | m3 per year | 200 | 24 | ||
| Total water consumption of the Group (Hong Kong Properties) | m3 | 310591.6 | 254042 | 24 | |
| Total water consumption of the Group (Hotel Division) | m3 | 1449599 | 1468810.7 | 24 | |
| Water Consumption – Municipal - Hong Kong Properties | m³ | 274345 | 254232 | 56 | |
| Water Consumption – Municipal - Hotel Division | m³ | 1201092 | 1460811 | 56 | |
| Water Intensity - Hong Kong Properties | m³/m²/year | 0.67 | 0.62 | 56 | |
| Water Intensity - Hotel Division | m³/m²/year | 1.94 | 2.36 | 56 | |
| Water saved by replacing ice machines with air cooled units at Chelsea Hotel, Toronto | litres of water per 50 kg of ice produced | 630 | 24 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Board Composition - Female (number) | 4 | 62 | |||
| Board Composition - Female (percentage) | % | 27 | 62 | ||
| Board Composition - Male (number) | 11 | 62 | |||
| Board Composition - Male (percentage) | % | 73 | 62 | ||
| Board Composition by Age - 30-39 (number) | 1 | 62 | |||
| Board Composition by Age - 30-39 (percentage) | % | 7 | 62 | ||
| Board Composition by Age - 50 or above (number) | 14 | 62 | |||
| Board Composition by Age - 50 or above (percentage) | % | 93 | 62 | ||
| Board Composition by Tenure - 21-30 years (number) | 2 | 62 | |||
| Board Composition by Tenure - 21-30 years (percentage) | % | 13 | 62 | ||
| Board Composition by Tenure - 5 years or below (number) | 3 | 62 | |||
| Board Composition by Tenure - 5 years or below (percentage) | % | 20 | 62 | ||
| Board Composition by Tenure - 6-10 years (number) | 3 | 62 | |||
| Board Composition by Tenure - 6-10 years (percentage) | % | 20 | 62 | ||
| Board Composition by Tenure - Over 30 years (number) | 7 | 62 | |||
| Board Composition by Tenure - Over 30 years (percentage) | % | 47 | 62 | ||
| Contract Employees (Hong Kong Properties) | 8 | 31 | 58 | ||
| Contract Employees (Hong Kong Properties) percentage | 1.0% | 3.7% | 58 | ||
| Contract Employees (Hotel Division) | 89 | 160 | 58 | ||
| Contract Employees (Hotel Division) percentage | 1.8% | 2.9% | 58 | ||
| Employees age 20-29 (Hong Kong Properties) | 107 | 111 | 58 | ||
| Employees age 20-29 (Hong Kong Properties) percentage | 13.1% | 13.2% | 58 | ||
| Employees age 20-29 (Hotel Division) | 1128 | 1429 | 58 | ||
| Employees age 20-29 (Hotel Division) percentage | 23.4% | 26.4% | 58 | ||
| Employees age 30-39 (Hong Kong Properties) | 205 | 199 | 58 | ||
| Employees age 30-39 (Hong Kong Properties) percentage | 25.0% | 23.6% | 58 | ||
| Employees age 30-39 (Hotel Division) | 1235 | 1365 | 58 | ||
| Employees age 30-39 (Hotel Division) percentage | 25.6% | 25.2% | 58 | ||
| Employees age 40-49 (Hong Kong Properties) | 206 | 212 | 58 | ||
| Employees age 40-49 (Hong Kong Properties) percentage | 25.2% | 25.1% | 58 | ||
| Employees age 40-49 (Hotel Division) | 1049 | 1162 | 58 | ||
| Employees age 40-49 (Hotel Division) percentage | 21.7% | 21.4% | 58 | ||
| Employees age 50 or above (Hong Kong Properties) | 299 | 319 | 58 | ||
| Employees age 50 or above (Hong Kong Properties) percentage | 36.5% | 37.8% | 58 | ||
| Employees age 50 or above (Hotel Division) | 1335 | 1396 | 58 | ||
| Employees age 50 or above (Hotel Division) percentage | 27.7% | 25.8% | 58 | ||
| Employees under 20 (Hong Kong Properties) | 2 | 3 | 58 | ||
| Employees under 20 (Hong Kong Properties) percentage | 0.2% | 0.3% | 58 | ||
| Employees under 20 (Hotel Division) | 74 | 66 | 58 | ||
| Employees under 20 (Hotel Division) percentage | 1.5% | 1.2% | 58 | ||
| Female Employees (Hong Kong Properties) | 364 | 376 | 58 | ||
| Female Employees (Hong Kong Properties) percentage | 44.4% | 44.5% | 58 | ||
| Female Employees (Hotel Division) | 2354 | 2704 | 58 | ||
| Female Employees (Hotel Division) percentage | 48.8% | 49.9% | 58 | ||
| Full-time Employees (Hong Kong Properties) | 796 | 798 | 58 | ||
| Full-time Employees (Hong Kong Properties) percentage | 97.2% | 94.5% | 58 | ||
| Full-time Employees (Hotel Division) | 4216 | 4653 | 58 | ||
| Full-time Employees (Hotel Division) percentage | 87.4% | 85.9% | 58 | ||
| Male Employees (Hong Kong Properties) | 455 | 468 | 58 | ||
| Male Employees (Hong Kong Properties) percentage | 55.6% | 55.5% | 58 | ||
| Male Employees (Hotel Division) | 2465 | 2712 | 58 | ||
| Male Employees (Hotel Division) percentage | 51.1% | 50.1% | 58 | ||
| New hire number (20-29) - Hong Kong Properties | 90 | 60 | |||
| New hire number (20-29) - Hotel Division | 1096 | 60 | |||
| New hire number (30-39) - Hong Kong Properties | 69 | 60 | |||
| New hire number (30-39) - Hotel Division | 652 | 60 | |||
| New hire number (40-49) - Hong Kong Properties | 47 | 60 | |||
| New hire number (40-49) - Hotel Division | 366 | 60 | |||
| New hire number (50 or above) - Hong Kong Properties | 68 | 60 | |||
| New hire number (50 or above) - Hotel Division | 260 | 60 | |||
| New hire number (Australia and New Zealand region) - Hotel Division | 771 | 60 | |||
| New hire number (Chinese Mainland region) - Hong Kong Properties | 3 | 60 | |||
| New hire number (Chinese Mainland region) - Hotel Division | 308 | 60 | |||
| New hire number (Europe region) - Hong Kong Properties | 1 | 60 | |||
| New hire number (Europe region) - Hotel Division | 139 | 60 | |||
| New hire number (Female) - Hong Kong Properties | 140 | 60 | |||
| New hire number (Female) - Hotel Division | 1320 | 60 | |||
| New hire number (Hong Kong region) - Hong Kong Properties | 274 | 60 | |||
| New hire number (Hong Kong region) - Hotel Division | 646 | 60 | |||
| New hire number (Male) - Hong Kong Properties | 138 | 60 | |||
| New hire number (Male) - Hotel Division | 1169 | 60 | |||
| New hire number (North America region) - Hotel Division | 626 | 60 | |||
| New hire number (Under 20) - Hong Kong Properties | 4 | 60 | |||
| New hire number (Under 20) - Hotel Division | 116 | 60 | |||
| New hire rate (Female) - Hong Kong Properties | 37.2% | 60 | |||
| New hire rate (Female) - Hotel Division | 51.1% | 60 | |||
| New hire rate (Hong Kong region) - Hong Kong Properties | 33.8% | 60 | |||
| New hire rate (Hong Kong region) - Hotel Division | 44.5% | 60 | |||
| New hire rate (Male) - Hong Kong Properties | 29.5% | 60 | |||
| New hire rate (Male) - Hotel Division | 45.2% | 60 | |||
| New hire rate (North America region) - Hong Kong Properties | 0.0% | 60 | |||
| New hire rate (North America region) - Hotel Division | 34.9% | 60 | |||
| New hire rate (Under 20) - Hong Kong Properties | 133.3% | 60 | |||
| New hire rate (Under 20) - Hotel Division | 160.8% | 60 | |||
| Number of employees - Hong Kong Properties - Chinese Mainland | 15 | 16 | 59 | ||
| Number of employees - Hong Kong Properties - Europe | 1 | 2 | 59 | ||
| Number of employees - Hong Kong Properties - Hong Kong | 786 | 811 | 59 | ||
| Number of employees - Hong Kong Properties - North America | 17 | 15 | 59 | ||
| Number of employees - Hotel Division - Australia and New Zealand | 888 | 1032 | 59 | ||
| Number of employees - Hotel Division - Chinese Mainland | 533 | 604 | 59 | ||
| Number of employees - Hotel Division - Europe | 341 | 369 | 59 | ||
| Number of employees - Hotel Division - Hong Kong | 1388 | 1528 | 59 | ||
| Number of employees - Hotel Division - North America | 1671 | 1885 | 59 | ||
| Part-time Employees (Hong Kong Properties) | 23 | 46 | 58 | ||
| Part-time Employees (Hong Kong Properties) percentage | 2.8% | 5.5% | 58 | ||
| Part-time Employees (Hotel Division) | 605 | 765 | 58 | ||
| Part-time Employees (Hotel Division) percentage | 12.5% | 14.1% | 58 | ||
| Percentage of employees - Hong Kong Properties - Chinese Mainland | 1.8% | 1.9% | 59 | ||
| Percentage of employees - Hong Kong Properties - Europe | 0.1% | 0.2% | 59 | ||
| Percentage of employees - Hong Kong Properties - Hong Kong | 96.0% | 96.1% | 59 | ||
| Percentage of employees - Hong Kong Properties - North America | 2.1% | 1.8% | 59 | ||
| Percentage of employees - Hotel Division - Australia and New Zealand | 18.4% | 19.0% | 59 | ||
| Percentage of employees - Hotel Division - Chinese Mainland | 11.1% | 11.2% | 59 | ||
| Percentage of employees - Hotel Division - Europe | 7.1% | 6.8% | 59 | ||
| Percentage of employees - Hotel Division - Hong Kong | 28.8% | 28.2% | 59 | ||
| Percentage of employees - Hotel Division - North America | 34.7% | 34.8% | 59 | ||
| Permanent Employees (Hong Kong Properties) | 811 | 813 | 58 | ||
| Permanent Employees (Hong Kong Properties) percentage | 99.0% | 96.3% | 58 | ||
| Permanent Employees (Hotel Division) | 4732 | 5258 | 58 | ||
| Permanent Employees (Hotel Division) percentage | 98.2% | 97.1% | 58 | ||
| Rate of new hires - Hong Kong Properties | 32.9% | 60 | |||
| Rate of new hires - Hotel Division | 48.2% | 60 | |||
| Total Workforce (Hong Kong Properties) | 819 | 844 | 58 | ||
| Total Workforce (Hotel Division) | 4821 | 5418 | 58 | ||
| Total annual turnover (may not add up due to non-binary employees) | 1951 | 63 | |||
| Total number of new hires - Hong Kong Properties | 278 | 60 | |||
| Total number of new hires - Hotel Division | 2490 | 60 | |||
| Total workforce (may not add up due to non-binary employees) | 4821 | 5418 | 63 | ||
| Total workforce hours (Hong Kong Properties) | thousand hours | 1923 | 1948 | 1897 | 32 |
| Total workforce hours (Hotel Division) | thousand hours | 6852 | 11107 | 11836 | 32 |
| Total workforce hours (in thousands) - Hong Kong Properties | thousand hours | 1948 | 1897 | 60 | |
| Total workforce hours (in thousands) - Hotel Division | thousand hours | 11107 | 11836 | 60 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| New hire rate (20-29) - Hong Kong Properties | 81.1% | 60 | ||
| New hire rate (20-29) - Hotel Division | 84.2% | 60 | ||
| New hire rate (30-39) - Hong Kong Properties | 34.7% | 60 | ||
| New hire rate (30-39) - Hotel Division | 49.8% | 60 | ||
| New hire rate (40-49) - Hong Kong Properties | 22.2% | 60 | ||
| New hire rate (40-49) - Hotel Division | 33.4% | 60 | ||
| New hire rate (50 or above) - Hong Kong Properties | 21.3% | 60 | ||
| New hire rate (50 or above) - Hotel Division | 18.7% | 60 | ||
| New hire rate (Australia and New Zealand region) - Hotel Division | 78.1% | 60 | ||
| New hire rate (Chinese Mainland region) - Hong Kong Properties | 18.8% | 60 | ||
| New hire rate (Chinese Mainland region) - Hotel Division | 53.3% | 60 | ||
| New hire rate (Europe region) - Hong Kong Properties | 50.0% | 60 | ||
| New hire rate (Europe region) - Hotel Division | 38.8% | 60 | ||
| Total annual new hire rate (may not add up due to non-binary employees) | 2490 | 63 | ||
| Total number of turnover - Hong Kong Properties | 311 | 282 | 59 | |
| Total number of turnover - Hotel Division | 1920 | 1951 | 59 | |
| Turnover by age group - 20-29 - Hong Kong Properties | 71 | 77 | 59 | |
| Turnover by age group - 20-29 - Hotel Division | 794 | 796 | 59 | |
| Turnover by age group - 30-39 - Hong Kong Properties | 100 | 75 | 59 | |
| Turnover by age group - 30-39 - Hotel Division | 502 | 520 | 59 | |
| Turnover by age group - 40-49 - Hong Kong Properties | 62 | 50 | 59 | |
| Turnover by age group - 40-49 - Hotel Division | 284 | 296 | 59 | |
| Turnover by age group - 50 or above - Hong Kong Properties | 77 | 79 | 59 | |
| Turnover by age group - 50 or above - Hotel Division | 259 | 272 | 59 | |
| Turnover by age group - Under 20 - Hong Kong Properties | 1 | 1 | 59 | |
| Turnover by age group - Under 20 - Hotel Division | 81 | 67 | 59 | |
| Turnover by gender - Female - Hong Kong Properties | 165 | 146 | 59 | |
| Turnover by gender - Female - Hotel Division | 1016 | 1010 | 59 | |
| Turnover by gender - Male - Hong Kong Properties | 146 | 136 | 59 | |
| Turnover by gender - Male - Hotel Division | 904 | 940 | 59 | |
| Turnover by geographical region - Australia and New Zealand - Hotel Division | 630 | 676 | 59 | |
| Turnover by geographical region - Chinese Mainland - Hong Kong Properties | 3 | 2 | 59 | |
| Turnover by geographical region - Chinese Mainland - Hotel Division | 299 | 230 | 59 | |
| Turnover by geographical region - Europe - Hotel Division | 100 | 110 | 59 | |
| Turnover by geographical region - Hong Kong - Hong Kong Properties | 301 | 278 | 59 | |
| Turnover by geographical region - Hong Kong - Hotel Division | 416 | 508 | 59 | |
| Turnover by geographical region - North America - Hong Kong Properties | 7 | 2 | 59 | |
| Turnover by geographical region - North America - Hotel Division | 475 | 427 | 59 | |
| Turnover rate - Hong Kong Properties | 38.1% | 33.4% | 59 | |
| Turnover rate - Hotel Division | 42.1% | 37.8% | 59 | |
| Turnover rate by age group - 20-29 - Hong Kong Properties | 72.5% | 69.4% | 59 | |
| Turnover rate by age group - 20-29 - Hotel Division | 76.3% | 61.2% | 59 | |
| Turnover rate by age group - 30-39 - Hong Kong Properties | 49.7% | 37.7% | 59 | |
| Turnover rate by age group - 30-39 - Hotel Division | 42.4% | 39.7% | 59 | |
| Turnover rate by age group - 40-49 - Hong Kong Properties | 29.6% | 23.6% | 59 | |
| Turnover rate by age group - 40-49 - Hotel Division | 28.8% | 26.9% | 59 | |
| Turnover rate by age group - 50 or above - Hong Kong Properties | 25.1% | 24.8% | 59 | |
| Turnover rate by age group - 50 or above - Hotel Division | 20.1% | 19.6% | 59 | |
| Turnover rate by age group - Under 20 - Hong Kong Properties | 85.7% | 33.3% | 59 | |
| Turnover rate by age group - Under 20 - Hotel Division | 125.9% | 93.1% | 59 | |
| Turnover rate by gender - Female - Hong Kong Properties | 46.1% | 38.8% | 59 | |
| Turnover rate by gender - Female - Hotel Division | 45.7% | 39.1% | 59 | |
| Turnover rate by gender - Male - Hong Kong Properties | 31.8% | 29.1% | 59 | |
| Turnover rate by gender - Male - Hotel Division | 38.7% | 36.4% | 59 | |
| Turnover rate by geographical region - Australia and New Zealand - Hotel Division | 75.9% | 68.5% | 59 | |
| Turnover rate by geographical region - Chinese Mainland - Hong Kong Properties | 19.4% | 12.5% | 59 | |
| Turnover rate by geographical region - Chinese Mainland - Hotel Division | 55.7% | 39.8% | 59 | |
| Turnover rate by geographical region - Europe - Hotel Division | 32.4% | 30.8% | 59 | |
| Turnover rate by geographical region - Hong Kong - Hong Kong Properties | 38.5% | 34.3% | 59 | |
| Turnover rate by geographical region - Hong Kong - Hotel Division | 31.4% | 35.0% | 59 | |
| Turnover rate by geographical region - North America - Hong Kong Properties | 37.9% | 13.3% | 59 | |
| Turnover rate by geographical region - North America - Hotel Division | 30.4% | 23.8% | 59 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of Lost Time Injuries - Hong Kong Properties | 7 | 3 | 60 | |
| Number of Lost Time Injuries - Hotel Division | 127 | 187 | 60 |
Lost days due to work injury.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Lost Day Rate (LDR) - Hong Kong Properties | 272.5 | 279.4 | 60 | ||
| Lost Day Rate (LDR) - Hotel Division | 154 | 213 | 60 | ||
| Lost Days Due to Injuries - Hong Kong Properties | 531 | 530 | 60 | ||
| Lost Days Due to Injuries - Hotel Division | 1708 | 2522 | 60 | ||
| Lost Time Injury Rate (LTIR) - Hong Kong Properties | 3.6 | 1.6 | 60 | ||
| Lost Time Injury Rate (LTIR) - Hotel Division | 11 | 15.8 | 60 | ||
| Lost days due to injuries (Hong Kong Properties) | days | 185 | 531 | 530 | 32 |
| Lost days due to injuries (Hotel Division) | days | 1559 | 1708 | 2522 | 32 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Total training hours for Eaton Residences (Blue Pool Road) | hours | 416 | 64 |
| Total training hours for Eaton Residences (Village Road) | hours | 46 | 64 |
| Total training hours for Ming Court, Wanchai | hours | 25 | 64 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Supply Chain - Asia excluding Hong Kong and Chinese Mainland (Hong Kong Properties) | 8 | 5 | 58 | |
| Supply Chain - Asia excluding Hong Kong and Chinese Mainland (Hong Kong Properties) percentage | 0.7% | 0.5% | 58 | |
| Supply Chain - Asia excluding Hong Kong and Chinese Mainland (Hotel Division) | 10 | 58 | ||
| Supply Chain - Asia excluding Hong Kong and Chinese Mainland (Hotel Division) percentage | 0.1% | 58 | ||
| Supply Chain - Australia and New Zealand (Hong Kong Properties) | 4 | 58 | ||
| Supply Chain - Australia and New Zealand (Hong Kong Properties) percentage | 0.3% | 0.0% | 58 | |
| Supply Chain - Australia and New Zealand (Hotel Division) | 1441 | 1431 | 58 | |
| Supply Chain - Australia and New Zealand (Hotel Division) percentage | 28.1% | 14.5% | 58 | |
| Supply Chain - Chinese Mainland (Hong Kong Properties) | 9 | 4 | 58 | |
| Supply Chain - Chinese Mainland (Hong Kong Properties) percentage | 0.8% | 0.4% | 58 | |
| Supply Chain - Chinese Mainland (Hotel Division) | 159 | 198 | 58 | |
| Supply Chain - Chinese Mainland (Hotel Division) percentage | 3.1% | 2.0% | 58 | |
| Supply Chain - Europe (Hong Kong Properties) | 7 | 4 | 58 | |
| Supply Chain - Europe (Hong Kong Properties) percentage | 0.6% | 0.4% | 58 | |
| Supply Chain - Europe (Hotel Division) | 324 | 775 | 58 | |
| Supply Chain - Europe (Hotel Division) percentage | 6.3% | 7.9% | 58 | |
| Supply Chain - Hong Kong (Hong Kong Properties) | 1128 | 906 | 58 | |
| Supply Chain - Hong Kong (Hong Kong Properties) percentage | 96.9% | 98.1% | 58 | |
| Supply Chain - Hong Kong (Hotel Division) | 1052 | 1724 | 58 | |
| Supply Chain - Hong Kong (Hotel Division) percentage | 20.6% | 17.5% | 58 | |
| Supply Chain - North America (Hong Kong Properties) | 8 | 5 | 58 | |
| Supply Chain - North America (Hong Kong Properties) percentage | 0.7% | 0.5% | 58 | |
| Supply Chain - North America (Hotel Division) | 2143 | 5732 | 58 | |
| Supply Chain - North America (Hotel Division) percentage | 41.9% | 58.1% | 58 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Total number of the Board of Directors | 15 | 62 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2022 | 2023 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonnes of CO₂e | 10385.5 | 12947.26 | |
| HFC Emissions | tCO2e | 174.07 | ||
| Indirect Energy Emissions (Scope 2) | Tonnes of CO₂e | 63156.24 | 67717.88 | |
| Scope 3 GHG Emissions (Downstream Leased Assets) | tonnes of CO2e | 5836.32 | ||
| Scope 3 GHG Emissions (Purchased Goods/Services) | tonnes of CO2e | 1105.1 | ||
| Total GHG Emissions | tCO2 | 109266.7 | 73259.56 | 80001.53 |
| Total GHG Emissions Intensity (By Area) | Tonnes of CO₂e/m²/year | None | 0.084 | 0.095 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Non-Hazardous Waste (Kitchen Waste) | tonnes | 22.69 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2022 | 2023 |
|---|---|---|---|---|
| Biomass Energy | GJ | 50.6 | ||
| Diesel Fuel Consumption | GJ | 68.24 | 260.67 | |
| Energy Consumption Intensity (By Area) | GJ/m²/year | 1.05 | 0.35 | |
| Gasoline Consumption | GJ | 490.72 | 539.18 | |
| LPG Consumption | GJ | 36.63 | 211.26 | |
| Natural Gas Consumption | GJ | 161286.9 | 217050.7 | |
| Purchased Electricity | GJ | 396433.37 | 424418.91 | |
| Purchased Heating | GJ | 59155.68 | 67020.13 | |
| Solar Energy | GJ | 25.14 | 221.75 | |
| Total Direct Energy Consumption | GJ | 25.14 | 211.26 | |
| Total Energy Consumption | GJ | 864818.3 | 652687.82 | 143933.65 |
| Total Indirect Energy Consumption | GJ | 59155.68 | 67020.13 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2022 | 2023 |
|---|---|---|---|---|
| Municipal Water Consumption | m3 | 1750190.6 | 1475437 | 1715043 |
| Water Consumption | m3 | 1750190.6 | 1475437 | 1722852.7 |
| Water Consumption Intensity (By Revenue) | m³/m²/year | 0.67 | 0.62 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Electricity Usage Reduction Compared to Last Year | kWh |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Contractors | 89 | 160 | ||
| Number of Employees Aged 30-50 | 411 | 2527 | ||
| Number of Employees Aged Above 50 | 1335 | 319 | ||
| Number of Employees Aged Below 30 | 109 | 114 | ||
| Number of Employees in Australia | 888 | 1032 | ||
| Number of Employees in Europe | 341 | 369 | ||
| Number of Employees in Hong Kong | 1388 | 811 | ||
| Number of Employees in Mainland China | 15 | 604 | ||
| Number of Employees in North America | 17 | 1885 | ||
| Number of Female Employees | 2354 | 376 | ||
| Number of Full-time Employees | 4216 | 798 | ||
| Number of Male Employees | 2465 | 2712 | ||
| Number of New Employees | 2490 | |||
| Number of New Employees (Above 50) | 68 | |||
| Number of New Employees (Aged 30-50) | 1018 | |||
| Number of New Employees (Aged Below 30) | 94 | |||
| Number of New Employees (Female) | 140 | |||
| Number of New Employees (Hong Kong) | 646 | |||
| Number of New Employees (Mainland China) | 308 | |||
| Number of New Employees (Male) | 138 | |||
| Number of New Employees (Overseas) | 139 | |||
| Number of Part-time Employees | 23 | 765 | ||
| Number of Permanent Employees | 4732 | 5258 | ||
| Number of Total Employees | thousand hours | 1923 | 4821 | 5418 |
| Percentage of Contractors | % | 1.8 | 2.9 | |
| Percentage of Employees Aged 30-50 | % | 47.3 | 48.7 | |
| Percentage of Employees Aged Above 50 | % | 27.7 | 25.8 | |
| Percentage of Employees Aged Below 30 | % | 13.299999999999999 | 27.599999999999998 | |
| Percentage of Employees in Australia | % | 18.4 | 19 | |
| Percentage of Employees in Europe | % | 0.1 | 6.8 | |
| Percentage of Employees in Hong Kong | % | 28.8 | 28.2 | |
| Percentage of Employees in Mainland China | % | 11.1 | 11.2 | |
| Percentage of Employees in North America | % | 2.1 | 34.8 | |
| Percentage of Female Employees | % | 48.8 | 44.5 | |
| Percentage of Full-time Employees | % | 87.4 | 85.9 | |
| Percentage of Male Employees | % | 55.6 | 50.1 | |
| Percentage of New Employees | % | 48.2 | ||
| Percentage of New Employees (Aged Below 30) | % | 133.3 | ||
| Percentage of New Employees (Female) | % | 37.2 | ||
| Percentage of New Employees (Hong Kong) | % | 44.5 | ||
| Percentage of New Employees (Mainland China) | % | 34.9 | ||
| Percentage of New Employees (Male) | % | 45.2 | ||
| Percentage of Part-time Employees | % | 2.8 | 14.1 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 49.7 | 37.7 |
| Turnover Rate of Employees Aged Above 50 | % | 25.1 | 24.8 |
| Turnover Rate of Employees Aged Below 30 | % | 72.5 | 69.4 |
| Turnover Rate of Employees in Australia | % | 75.9 | 68.5 |
| Turnover Rate of Employees in Europe | % | 32.4 | 30.8 |
| Turnover Rate of Employees in Hong Kong | % | 38.5 | 34.3 |
| Turnover Rate of Employees in Mainland China | % | 19.4 | 12.5 |
| Turnover Rate of Employees in North America | % | 37.9 | 13.3 |
| Turnover Rate of Female Employees | % | 46.1 | 38.8 |
| Turnover Rate of Male Employees | % | 31.8 | 29.1 |
| Turnover Rate of Total Employees | % | 38.1 | 33.4 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 1744 | 2239 | 3052 |
| Lost Days Due to Work-related Injuries (Hong Kong) | days | 185 | 531 | 530 |
| Lost Time Injury Frequency Rate (LTIFR/LTIR) | 11 | 15.8 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Total Training Hours | hours | 487 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Suppliers in Asia (Excluding China) | 8 | 5 | |
| Number of Suppliers in Australia | 4 | 1431 | |
| Number of Suppliers in Europe | 324 | 775 | |
| Number of Suppliers in Hong Kong | 1128 | 1724 | |
| Number of Suppliers in Mainland China | 159 | 4 | |
| Number of Suppliers in North America | 8 | 5 |