Sustainability Report 2023

Year: 2023
Published: 2024-04-09
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2021 2022 2023 Report Pages
NOx emissions - Emission from Ferries Tonnes 44.56 42.5 51.284 67
NOx emissions - Emission from Vehicles and Others Tonnes 0.081 0.079 0.087 67
NOx emissions - Total Tonnes 44.641 42.579 51.371 67
PM emissions - Emission from Ferries Tonnes 1.156 1.093 1.065 67
PM emissions - Emission from Vehicles and Others Tonnes 0.0006 0.0002 0.0003 67
PM emissions - Total Tonnes 1.157 1.093 1.065 67
SOx emissions - Emission from Ferries Tonnes 0.038 0.036 0.047 67
SOx emissions - Emission from Vehicles and Others Tonnes 0.0005 0.0005 0.0005 67
SOx emissions - Total Tonnes 0.039 0.037 0.048 67

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Direct (Scope 1) GHG Emissions - Investment Properties – HK Tonnes CO2e 736 67
Direct (Scope 1) GHG Emissions - Leisure and Hospitality – HK Tonnes CO2e 2713 67
Direct (Scope 1) GHG Emissions - Leisure and Hospitality – ML Tonnes CO2e 791 67
Direct (Scope 1) GHG Emissions - Total Tonnes CO2e 7186 6978 7366 67
Direct (Scope 1) GHG Emissions - Transportation – SF Tonnes CO2e 3595 67
GHG Intensity (Scope 1 & 2) emissions per HK$ million revenue – Location-based Tonnes CO2e/HK$ million 9.61 11.47 11.09 67
GHG Intensity (Scope 1 & 2) emissions per HK$ million revenue – Market-based Tonnes CO2e/HK$ million 7.13 6.79 6.21 67
GHG Intensity (Scope 1 & 2) emissions per number of employee – Location-based Tonnes CO2e/FTE 50.74 53.11 52.05 67
GHG Intensity (Scope 1 & 2) emissions per number of employee – Market-based Tonnes CO2e/FTE 37.82 37.86 36.64 67
GHG emissions (Scope 1 and 2): market-based by operation (Investment Properties – HK) percentage 67% 32
GHG emissions (Scope 1 and 2): market-based by operation (Investment Properties – SG) percentage 3% 32
GHG emissions (Scope 1 and 2): market-based by operation (Leisure and Hospitality – HK) percentage 20% 32
GHG emissions (Scope 1 and 2): market-based by operation (Leisure and Hospitality – ML) percentage 6% 32
GHG emissions (Scope 1 and 2): market-based by operation (Transportation) percentage 4% 32
GHG emissions intensity (Investment Properties – HK) tonnes CO2e/GFA m² 0.08 0.1 0.07 32
GHG emissions intensity (Investment Properties – SG) tonnes CO2e/GFA m² 0.06 0.07 0.06 32
GHG emissions intensity (Leisure and Hospitality – HK) tonnes CO2e/guest night 0.04 0.03 0.02 32
GHG emissions intensity (Leisure and Hospitality – ML) tonnes CO2e/guest night 0.28 0.33 0.18 32
GHG emissions intensity (Transportation) kg CO2e/passenger-km 0.07 0.06 0.05 32
Indirect (Scope 2) GHG Emissions: Location-based - Investment Properties – HK Tonnes CO2e 105423 67
Indirect (Scope 2) GHG Emissions: Location-based - Leisure and Hospitality – HK Tonnes CO2e 25617 67
Indirect (Scope 2) GHG Emissions: Location-based - Leisure and Hospitality – ML Tonnes CO2e 4142 67
Indirect (Scope 2) GHG Emissions: Location-based - Total Tonnes CO2e 145008 136456 139776 67
Indirect (Scope 2) GHG Emissions: Location-based - Transportation – SF Tonnes CO2e 576 67
Indirect (Scope 2) GHG Emissions: Market-based - Investment Properties – HK Tonnes CO2e 68635 67
Indirect (Scope 2) GHG Emissions: Market-based - Leisure and Hospitality – HK Tonnes CO2e 17897 67
Indirect (Scope 2) GHG Emissions: Market-based - Leisure and Hospitality – ML Tonnes CO2e 5103 67
Indirect (Scope 2) GHG Emissions: Market-based - Total Tonnes CO2e 101805 94926 95680 67
Indirect (Scope 2) GHG Emissions: Market-based - Transportation – SF Tonnes CO2e 453 67
Other indirect (Scope 3) GHG emissions - Investment Properties – HK Tonnes CO2e 607 67
Other indirect (Scope 3) GHG emissions - Leisure and Hospitality – HK Tonnes CO2e 173 67
Other indirect (Scope 3) GHG emissions - Leisure and Hospitality – ML Tonnes CO2e 52 67
Other indirect (Scope 3) GHG emissions - Total Tonnes CO2e 893 1183 904 67
Other indirect (Scope 3) GHG emissions - Transportation – SF Tonnes CO2e 11 67
Total (Scope 1 & 2) emissions: Location-based - Investment Properties – HK Tonnes CO2e 106378 67
Total (Scope 1 & 2) emissions: Location-based - Leisure and Hospitality – HK Tonnes CO2e 28330 67
Total (Scope 1 & 2) emissions: Location-based - Leisure and Hospitality – ML Tonnes CO2e 4933 67
Total (Scope 1 & 2) emissions: Location-based - Total Tonnes CO2e 106378 142927 147605 67
Total (Scope 1 & 2) emissions: Location-based - Transportation – SF Tonnes CO2e 4171 67
Total (Scope 1 & 2) emissions: Market-based - Investment Properties – HK Tonnes CO2e 69371 67
Total (Scope 1 & 2) emissions: Market-based - Leisure and Hospitality – HK Tonnes CO2e 20610 67
Total (Scope 1 & 2) emissions: Market-based - Leisure and Hospitality – ML Tonnes CO2e 5894 67
Total (Scope 1 & 2) emissions: Market-based - Total Tonnes CO2e 108991 101904 103046 67
Total (Scope 1 & 2) emissions: Market-based - Transportation – SF Tonnes CO2e 4048 67
Total GHG emissions Scope 1 (market-based) tonnes CO2e 6978 6471 7836 32
Total GHG emissions Scope 2 (market-based) tonnes CO2e 101885 94926 96080 32
Total GHG emissions Scope 3 (market-based) tonnes CO2e 1183 1183 904 32

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Construction waste to landfill Tonnes 1748.44 2246.68 2260.75 68
Generated to landfill Tonnes 13608.29 12020.27 14286.26 68
Hazardous waste: Waste cooking oil Tonnes 3521.61 3286.65 3211.12 68
Hazardous waste: Waste industrial oil Tonnes 3.09 2.9 3.48 68
Total waste generated Tonnes 18388.55 17971.99 19703.16 68
Total wastewater discharge 746364 615074 779631 68

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Food waste collected for recycling Tonnes 364.37 295.44 380.91 68
Incinerated waste Tonnes 656.07 1082.77 722.06 68
Plastics collected for recycling Tonnes 25.34 20.3 25.13 68
Waste paper collected for recycling Tonnes 1180.84 1022.12 1073.38 68

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2030 Report Pages
Overall GHG emissions (targeted reduction from 2014 baseline) % -30 23

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2030 Report Pages
Waste diversion (targeted outcome) To divert waste from landfills 23

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Diesel oil consumption - Investment Properties – HK GJ 85 67
Diesel oil consumption - Leisure and Hospitality – HK GJ 17 67
Diesel oil consumption - Leisure and Hospitality – ML GJ 17 67
Diesel oil consumption - Total GJ 85 229 151 67
Energy Intensity by number of employee GJ/FTE 289.52 293.12 287.01 67
Energy Intensity by revenue (HK$ million) GJ/HK$ million 51.94 63.03 61.17 67
Investment Properties – HK energy consumption GJ 555593 533728 543563 31
Investment Properties – HK energy intensity GJ/sq.m 0.57 0.54 0.56 31
Investment Properties – SG energy consumption GJ 33408 31828 32767 31
Investment Properties – SG energy intensity GJ/sq.m 0.57 0.55 0.56 31
Leisure and Hospitality – HK energy consumption GJ 141667 145750 151180 31
Leisure and Hospitality – HK energy intensity GJ/guest night 0.52 0.68 0.33 31
Leisure and Hospitality – ML energy consumption GJ 56795 31944 39318 31
Leisure and Hospitality – ML energy intensity GJ/guest night 0.29 0.22 0.16 31
Liquefied petroleum gas (LPG) consumption - Total GJ 47370 39485 44175 67
Liquefied petroleum gas (LPG) consumption - Transportation – SF GJ 44175 67
Marine gas oil consumption GJ 42730 38685 44175 31
Others (diesel oil, unleaded petrol, LPG and purchased steam) consumption GJ 3629 1148 938 31
PNG consumption GJ 12832 9671 12806 31
Piped natural gas (PNG) consumption - Total GJ 13224 15667 12806 67
Piped natural gas (PNG) consumption - Transportation – SF GJ 12806 67
Purchased electricity consumption GJ 755671 716501 735480 31
Purchased electricity consumption - Investment Properties – HK GJ 542932 67
Purchased electricity consumption - Leisure and Hospitality – HK GJ 130456 67
Purchased electricity consumption - Leisure and Hospitality – ML GJ 35960 67
Purchased electricity consumption - Total GJ 543563 853031 813463 67
Purchased electricity consumption - Transportation – SF GJ 47135 67
Renewable energy generated kWh 467701 31
Towngas consumption GJ 18439 19038 20564 31
Towngas consumption - Investment Properties – HK GJ 186 67
Towngas consumption - Total GJ 18236 18809 20378 67
Towngas consumption - Transportation – SF GJ 20378 67
Transportation energy consumption GJ 45838 42081 47135 31
Transportation energy intensity GJ/passenger-km 0.0031 0.0036 0.0022 31
Unleaded petrol consumption - Total GJ 164 211 263 67
Unleaded petrol consumption - Transportation – SF GJ 263 67

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Municipal water consumption 895991 748988 885434 68
Recycled water consumption 41819 87377 97521 68
Total water consumption 937810 836365 972955 68
Water intensity by number of employees m³/no. 320.4 307.22 325.35 68
Water intensity by revenue m³/HK$ million 57.44 66.06 69.34 68

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2030 Report Pages
Electricity intensity at investment properties in Hong Kong (targeted reduction from 2014 baseline) % -27 23
Targeted reduction in electricity intensity by 2030 % -27 29

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2030 Report Pages
Water consumption of Hong Kong operations (targeted reduction from 2014 baseline) % -18 23

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2021 2022 2023 Report Pages
Material used: Paper Tonnes 840.51 943.72 721.48 68
Material used: Plastics Tonnes 4.01 2.04 1.3 68
Material used: Refrigerants Tonnes 1.07 1.09 1.4 68

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Age distribution of employees - General staff - 30-50 % 46 41
Age distribution of employees - General staff - 51 or above % 30 41
Age distribution of employees - General staff - Below 30 % 24 41
Age distribution of employees - Middle management - 30-50 % 71 41
Age distribution of employees - Middle management - 51 or above % 23 41
Age distribution of employees - Middle management - Below 30 % 6 41
Age distribution of employees - Senior management - 30-50 % 43 41
Age distribution of employees - Senior management - 51 or above % 57 41
Employee turnover - Senior Management (18%) 9 70
Fixed-term employees 551 264 188 69
Fixed-term employees - Hong Kong 213 142 161 69
Fixed-term employees - Mainland China 409 213 216 69
Gender Pay Ratio (Male:Female) - Hong Kong x N/A N/A N/A 72
Gender Pay Ratio (Male:Female) - Mainland China x N/A N/A N/A 72
Gender Pay Ratio (Male:Female) - Overall x N/A 1.12 1.12 72
Gender Pay Ratio (Male:Female) - Singapore x N/A N/A N/A 72
Gender distribution of employees - General staff - Female % 46 41
Gender distribution of employees - General staff - Male % 54 41
Gender distribution of employees - Middle management - Female % 47 41
Gender distribution of employees - Middle management - Male % 53 41
Gender distribution of employees - Senior management - Female % 29 41
Gender distribution of employees - Senior management - Male % 71 41
Gender distribution of permanent contract employees - Female 1030 1050 1102 69
Gender distribution of permanent contract employees - Female - Hong Kong 1001 1022 1078 69
Gender distribution of permanent contract employees - Female - Singapore 29 28 24 69
Gender distribution of permanent contract employees - Male 1292 1250 1309 69
Gender distribution of permanent contract employees - Male - Hong Kong 1264 1222 1281 69
Gender distribution of permanent contract employees - Male - Singapore 28 28 28 69
New employee hires - 30–50 (29%) 400 70
New employee hires - Below 30 (35%) 309 70
New employee hires - Female (33%) 429 70
New employee hires - General Staff (32%) 779 70
New employee hires - Group overall (31%) 873 70
New employee hires - Hong Kong - 30–50 (28%) 369 70
New employee hires - Hong Kong - Below 30 (44%) 252 70
New employee hires - Hong Kong - Female (33%) 395 70
New employee hires - Hong Kong - General Staff (38%) 698 70
New employee hires - Hong Kong - Group overall (30%) 781 70
New employee hires - Hong Kong - Male (28%) 386 70
New employee hires - Hong Kong - Middle Management (24%) 84 70
New employee hires - Hong Kong - S1 or above (20%) 160 70
New employee hires - Hong Kong - Senior Management (24%) 9 70
New employee hires - Mainland China - 30–50 (24%) 20 70
New employee hires - Mainland China - Below 30 (58%) 25 70
New employee hires - Mainland China - Female (29%) 25 70
New employee hires - Mainland China - Group overall (36%) 77 70
New employee hires - Mainland China - Male (39%) 48 70
New employee hires - Mainland China - Middle Management (12%) 4 70
New employee hires - Mainland China - S1 or above (13%) 2 70
New employee hires - Male (29%) 444 70
New employee hires - Middle Management (24%) 85 70
New employee hires - S1 or above (19%) 164 70
New employee hires - Senior Management (14%) 9 70
New employee hires - Singapore - 30–50 (61%) 11 70
New employee hires - Singapore - Below 30 (67%) 2 70
New employee hires - Singapore - Female (29%) 5 70
New employee hires - Singapore - Group overall (29%) 15 70
New employee hires - Singapore - Male (36%) 10 70
New employee hires - Singapore - S1 or above (13%) 2 70
Parental leave — Return to work rate - Male 100% 70
Permanent employees 2322 2300 2411 69
Permanent employees - Hong Kong 2265 2244 2359 69
Permanent employees - Singapore 57 56 52 69
Temporary employees 5 5 9 69
Temporary employees - Hong Kong 5 5 9 69
Total workforce - Female 1274 1194 1248 69
Total workforce - Female - Hong Kong 1065 1082 1182 69
Total workforce - Female - Mainland China 180 84 78 69
Total workforce - Female - Singapore 29 28 24 69
Total workforce - Full-time 2700 2515 2648 69
Total workforce - Full-time - Hong Kong 2246 2246 2308 69
Total workforce - Full-time - Mainland China 56 52 49 69
Total workforce - Full-time - Singapore 57 56 52 69
Total workforce - Male 1604 1485 1552 69
Total workforce - Male - Hong Kong 1347 1328 1386 69
Total workforce - Male - Mainland China 229 129 138 69
Total workforce - Male - Singapore 28 28 28 69
Total workforce - Part-time 178 134 48 69
Total workforce - Part-time - Hong Kong 18 18 18 69

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2023 Report Pages
Employee turnover - 30–50 (24%) 308 70
Employee turnover - Below 30 (24%) 197 70
Employee turnover - Female (24%) 319 70
Employee turnover - General Staff (24%) 590 70
Employee turnover - Group overall (24%) 680 70
Employee turnover - Hong Kong - 30–50 (24%) 270 70
Employee turnover - Hong Kong - Below 30 (22%) 150 70
Employee turnover - Hong Kong - Female (29%) 321 70
Employee turnover - Hong Kong - General Staff (23%) 516 70
Employee turnover - Hong Kong - Group overall (23%) 593 70
Employee turnover - Hong Kong - Male (23%) 320 70
Employee turnover - Hong Kong - Middle Management (18%) 61 70
Employee turnover - Hong Kong - S1 or above (21%) 165 70
Employee turnover - Hong Kong - Senior Management (18%) 7 70
Employee turnover - Mainland China - 30–50 (19%) 31 70
Employee turnover - Mainland China - Below 30 (50%) 33 70
Employee turnover - Mainland China - Female (47%) 35 70
Employee turnover - Mainland China - General Staff (24%) 49 70
Employee turnover - Mainland China - Group overall (38%) 77 70
Employee turnover - Mainland China - Male (26%) 36 70
Employee turnover - Mainland China - Middle Management (18%) 6 70
Employee turnover - Mainland China - S1 or above (50%) 8 70
Employee turnover - Male (23%) 361 70
Employee turnover - Middle Management (24%) 81 70
Employee turnover - S1 or above (21%) 175 70
Employee turnover - Singapore - 30–50 (29%) 6 70
Employee turnover - Singapore - Below 30 (100%) 3 70
Employee turnover - Singapore - Female (29%) 7 70
Employee turnover - Singapore - General Staff (24%) 9 70
Employee turnover - Singapore - Group overall (23%) 12 70
Employee turnover - Singapore - Male (18%) 5 70
Employee turnover - Singapore - S1 or above (8%) 2 70
Parental leave — Retention rate by gender - Female 95% 70
Parental leave — Retention rate by gender - Male 100% 70
Parental leave — Return to work rate - Female 97% 70
Voluntary turnover - 30–50 (19%) 273 70
Voluntary turnover - Below 30 (24%) 161 70
Voluntary turnover - Female (21%) 267 70
Voluntary turnover - General Staff (19%) 457 70
Voluntary turnover - Group overall (19%) 531 70
Voluntary turnover - Hong Kong - 30–50 (19%) 244 70
Voluntary turnover - Hong Kong - Below 30 (19%) 114 70
Voluntary turnover - Hong Kong - Female (19%) 221 70
Voluntary turnover - Hong Kong - General Staff (17%) 384 70
Voluntary turnover - Hong Kong - Group overall (17%) 445 70
Voluntary turnover - Hong Kong - Male (16%) 224 70
Voluntary turnover - Hong Kong - Middle Management (16%) 54 70
Voluntary turnover - Hong Kong - S1 or above (11%) 84 70
Voluntary turnover - Hong Kong - Senior Management (18%) 7 70
Voluntary turnover - Mainland China - 30–50 (27%) 23 70
Voluntary turnover - Mainland China - Below 30 (58%) 44 70
Voluntary turnover - Mainland China - Female (53%) 39 70
Voluntary turnover - Mainland China - General Staff (24%) 49 70
Voluntary turnover - Mainland China - Group overall (15%) 75 70
Voluntary turnover - Mainland China - Male (26%) 36 70
Voluntary turnover - Mainland China - Middle Management (18%) 6 70
Voluntary turnover - Mainland China - S1 or above (50%) 8 70
Voluntary turnover - Male (17%) 264 70
Voluntary turnover - Middle Management (19%) 67 70
Voluntary turnover - S1 or above (13%) 97 70
Voluntary turnover - Senior Management (14%) 7 70
Voluntary turnover - Singapore - 30–50 (29%) 6 70
Voluntary turnover - Singapore - Below 30 (100%) 3 70
Voluntary turnover - Singapore - Female (29%) 7 70
Voluntary turnover - Singapore - General Staff (29%) 4 70
Voluntary turnover - Singapore - Group overall (21%) 11 70
Voluntary turnover - Singapore - Male (14%) 4 70
Voluntary turnover - Singapore - S1 or above (8%) 2 70

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2023 Report Pages
Injury incident rate by gender and by region per 100 employees - Hong Kong - Female 2.3 71
Injury incident rate by gender and by region per 100 employees - Hong Kong - Group overall 2.6 71
Injury incident rate by gender and by region per 100 employees - Hong Kong - Male 2.9 71
Injury incident rate by gender and by region per 100 employees - Mainland China - Female 3.3 71
Injury incident rate by gender and by region per 100 employees - Mainland China - Group overall 4.6 71
Injury incident rate by gender and by region per 100 employees - Mainland China - Male 5.8 71
Injury incident rate by gender and by region per 100 employees - Overall - Female 2.3 71
Injury incident rate by gender and by region per 100 employees - Overall - Group overall 2.8 71
Injury incident rate by gender and by region per 100 employees - Overall - Male 3.2 71
Injury incident rate by gender and by region per 100 employees - Singapore - Female 0.0 71
Injury incident rate by gender and by region per 100 employees - Singapore - Group overall 1.9 71
Injury incident rate by gender and by region per 100 employees - Singapore - Male 3.6 71

Lost days due to work injury.

Indicator Unit 2023 Report Pages
Absentee rate by gender and by region in percentage - Hong Kong - Female % 2.77 71
Absentee rate by gender and by region in percentage - Hong Kong - Group overall % 2.34 71
Absentee rate by gender and by region in percentage - Hong Kong - Male % 1.99 71
Absentee rate by gender and by region in percentage - Mainland China - Female % 0.13 71
Absentee rate by gender and by region in percentage - Mainland China - Group overall % 0.45 71
Absentee rate by gender and by region in percentage - Mainland China - Male % 0.63 71
Absentee rate by gender and by region in percentage - Overall - Female % 2.65 71
Absentee rate by gender and by region in percentage - Overall - Group overall % 2.29 71
Absentee rate by gender and by region in percentage - Overall - Male % 2.01 71
Absentee rate by gender and by region in percentage - Singapore - Female % 3.3 71
Absentee rate by gender and by region in percentage - Singapore - Group overall % 6.32 71
Absentee rate by gender and by region in percentage - Singapore - Male % 8.34 71
Lost day rate by gender and by region in percentage - Hong Kong - Female % 0.04 71
Lost day rate by gender and by region in percentage - Hong Kong - Group overall % 0.13 71
Lost day rate by gender and by region in percentage - Hong Kong - Male % 0.18 71
Lost day rate by gender and by region in percentage - Mainland China - Female % 0.02 71
Lost day rate by gender and by region in percentage - Mainland China - Group overall % 0.24 71
Lost day rate by gender and by region in percentage - Mainland China - Male % 0.37 71
Lost day rate by gender and by region in percentage - Overall - Female % 0.06 71
Lost day rate by gender and by region in percentage - Overall - Group overall % 0.19 71
Lost day rate by gender and by region in percentage - Overall - Male % 0.22 71
Lost day rate by gender and by region in percentage - Singapore - Female % 0.00 71
Lost day rate by gender and by region in percentage - Singapore - Group overall % 0.74 71
Lost day rate by gender and by region in percentage - Singapore - Male % 1.36 71
Lost-time injury rate (LTIR) by gender and by region - Hong Kong - Female 2.3 71
Lost-time injury rate (LTIR) by gender and by region - Hong Kong - Group overall 2.7 71
Lost-time injury rate (LTIR) by gender and by region - Hong Kong - Male 2.9 71
Lost-time injury rate (LTIR) by gender and by region - Mainland China - Female 3.4 71
Lost-time injury rate (LTIR) by gender and by region - Mainland China - Group overall 6.3 71
Lost-time injury rate (LTIR) by gender and by region - Mainland China - Male 7.9 71
Lost-time injury rate (LTIR) by gender and by region - Overall - Female 2.5 71
Lost-time injury rate (LTIR) by gender and by region - Overall - Group overall 2.9 71
Lost-time injury rate (LTIR) by gender and by region - Overall - Male 3.2 71
Lost-time injury rate (LTIR) by gender and by region - Singapore - Female 0.0 71
Lost-time injury rate (LTIR) by gender and by region - Singapore - Group overall 2.1 71
Lost-time injury rate (LTIR) by gender and by region - Singapore - Male 4.2 71
Number of lost days by gender and by region - Hong Kong - Female 142 71
Number of lost days by gender and by region - Hong Kong - Group overall 693 71
Number of lost days by gender and by region - Hong Kong - Male 551 71
Number of lost days by gender and by region - Mainland China - Female 11 71
Number of lost days by gender and by region - Mainland China - Group overall 106 71
Number of lost days by gender and by region - Mainland China - Male 95 71
Number of lost days by gender and by region - Overall - Female 145 71
Number of lost days by gender and by region - Overall - Group overall 877 71
Number of lost days by gender and by region - Overall - Male 732 71
Number of lost days by gender and by region - Singapore - Group overall 86 71
Number of lost days by gender and by region - Singapore - Male 86 71

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 2022 2023 Report Pages
Employee Engagement Survey - % of employees participated - Hong Kong % N/A 100 99% 72
Employee Engagement Survey - % of employees participated - Mainland China % N/A 100 99 72
Employee Engagement Survey - % of employees participated - Overall % N/A 100 99 72
Employee Engagement Survey - % of employees participated - Singapore % N/A N/A N/A 72
Group overall - Percentage of employees trained % 79.9 80.1 90 72
Group overall - Percentage of employees trained - Hong Kong % 76.2 78.6 89 72
Group overall - Percentage of employees trained - Mainland China % 100 99.5 100 72
Group overall - Percentage of employees trained - Singapore % 73.7 67.5 96.2 72
Percentage of employees trained by gender, age group and by employment category - 30–50 - Hong Kong % 78.9 80.2 92.4 72
Percentage of employees trained by gender, age group and by employment category - 30–50 - Mainland China % 100 99.6 100 72
Percentage of employees trained by gender, age group and by employment category - 30–50 - Overall % N/A 82 93.3 72
Percentage of employees trained by gender, age group and by employment category - 30–50 - Singapore % N/A 81.5 96 72
Percentage of employees trained by gender, age group and by employment category - 51 or above - Hong Kong % N/A 72.9 82.3 72
Percentage of employees trained by gender, age group and by employment category - 51 or above - Mainland China % 100 100 100 72
Percentage of employees trained by gender, age group and by employment category - 51 or above - Overall % N/A 70.7 83.1 72
Percentage of employees trained by gender, age group and by employment category - 51 or above - Singapore % N/A 38.5 96 72
Percentage of employees trained by gender, age group and by employment category - Below 30 - Hong Kong % N/A 76.8 99.8 72
Percentage of employees trained by gender, age group and by employment category - Below 30 - Mainland China % 100 99.1 100 72
Percentage of employees trained by gender, age group and by employment category - Below 30 - Overall % N/A 87.1 91.9 72
Percentage of employees trained by gender, age group and by employment category - Below 30 - Singapore % N/A 91.8 100 72
Percentage of employees trained by gender, age group and by employment category - Female - Hong Kong % 72.1 84.9 90.9 72
Percentage of employees trained by gender, age group and by employment category - Female - Mainland China % 100 99 100 72
Percentage of employees trained by gender, age group and by employment category - Female - Overall % 76.2 78.9 91.5 72
Percentage of employees trained by gender, age group and by employment category - Female - Singapore % N/A 93.6 100 72
Percentage of employees trained by gender, age group and by employment category - General staff - Hong Kong % 75.6 78.3 98.6 72
Percentage of employees trained by gender, age group and by employment category - General staff - Mainland China % 100 100 100 72
Percentage of employees trained by gender, age group and by employment category - General staff - Overall % 80.6 79.6 98.8 72
Percentage of employees trained by gender, age group and by employment category - General staff - Singapore % N/A 100 100 72
Percentage of employees trained by gender, age group and by employment category - Male - Hong Kong % 79.4 80.1 87.4 72
Percentage of employees trained by gender, age group and by employment category - Male - Mainland China % 100 99.2 100 72
Percentage of employees trained by gender, age group and by employment category - Male - Overall % 82.1 81 88.7 72
Percentage of employees trained by gender, age group and by employment category - Male - Singapore % 64.3 39.3 92.1 72
Percentage of employees trained by gender, age group and by employment category - Middle management - Hong Kong % 83.7 77.9 98.5 72
Percentage of employees trained by gender, age group and by employment category - Middle management - Mainland China % 100 100 100 72
Percentage of employees trained by gender, age group and by employment category - Middle management - Overall % 78.6 86.9 96.7 72
Percentage of employees trained by gender, age group and by employment category - Middle management - Singapore % N/A 100 100 72
Percentage of employees trained by gender, age group and by employment category - Senior management - Hong Kong % 88.2 87 92.9 72
Percentage of employees trained by gender, age group and by employment category - Senior management - Mainland China % 100 100 100 72
Percentage of employees trained by gender, age group and by employment category - Senior management - Overall % 80 81.9 95.9 72
Percentage of employees trained by gender, age group and by employment category - Senior management - Singapore % N/A 100 100 72

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 2022 2023 Report Pages
Average Training Hours by Employment Category - General Staff hours 28.1 26.6 42 45
Average Training Hours by Employment Category - Middle Management hours 38.9 39.4 56.2 45
Average Training Hours by Employment Category - Senior Management hours 31.4 29.5 59 45
Average Training Hours by Gender - Female hours 26.1 26.3 38.2 45
Average Training Hours by Gender - Male hours 32.1 30 49 45
Average Training Hours per Employee hours 29.4 28.3 44.1 45
Average training hours per employee by gender, age group, and employment category - Hong Kong - 30–50 hours 38 71
Average training hours per employee by gender, age group, and employment category - Hong Kong - 51 or above hours 23.8 71
Average training hours per employee by gender, age group, and employment category - Hong Kong - Below 30 hours 51.9 71
Average training hours per employee by gender, age group, and employment category - Hong Kong - Female hours 31.5 71
Average training hours per employee by gender, age group, and employment category - Hong Kong - General staff hours 35.2 71
Average training hours per employee by gender, age group, and employment category - Hong Kong - Group overall hours 37.1 71
Average training hours per employee by gender, age group, and employment category - Hong Kong - Male hours 41.9 71
Average training hours per employee by gender, age group, and employment category - Hong Kong - Middle management hours 49.8 71
Average training hours per employee by gender, age group, and employment category - Hong Kong - Senior management hours 49.3 71
Average training hours per employee by gender, age group, and employment category - Mainland China - 30–50 hours 139.4 71
Average training hours per employee by gender, age group, and employment category - Mainland China - 51 or above hours 134.6 71
Average training hours per employee by gender, age group, and employment category - Mainland China - Below 30 hours 129.4 71
Average training hours per employee by gender, age group, and employment category - Mainland China - Female hours 142.5 71
Average training hours per employee by gender, age group, and employment category - Mainland China - General staff hours 134.2 71
Average training hours per employee by gender, age group, and employment category - Mainland China - Group overall hours 133.8 71
Average training hours per employee by gender, age group, and employment category - Mainland China - Male hours 128.9 71
Average training hours per employee by gender, age group, and employment category - Mainland China - Middle management hours 136.1 71
Average training hours per employee by gender, age group, and employment category - Mainland China - Senior management hours 115.6 71
Average training hours per employee by gender, age group, and employment category - Overall - 30–50 hours 43.8 71
Average training hours per employee by gender, age group, and employment category - Overall - 51 or above hours 23.8 71
Average training hours per employee by gender, age group, and employment category - Overall - Below 30 hours 67.1 71
Average training hours per employee by gender, age group, and employment category - Overall - Female hours 38.2 71
Average training hours per employee by gender, age group, and employment category - Overall - General staff hours 42 71
Average training hours per employee by gender, age group, and employment category - Overall - Group overall hours 44.1 71
Average training hours per employee by gender, age group, and employment category - Overall - Male hours 49 71
Average training hours per employee by gender, age group, and employment category - Overall - Middle management hours 56.2 71
Average training hours per employee by gender, age group, and employment category - Overall - Senior management hours 59 71
Average training hours per employee by gender, age group, and employment category - Singapore - 30–50 hours 21.1 71
Average training hours per employee by gender, age group, and employment category - Singapore - 51 or above hours 14 71
Average training hours per employee by gender, age group, and employment category - Singapore - Below 30 hours 2.3 71
Average training hours per employee by gender, age group, and employment category - Singapore - Female hours 8.9 71
Average training hours per employee by gender, age group, and employment category - Singapore - General staff hours 8.7 71
Average training hours per employee by gender, age group, and employment category - Singapore - Group overall hours 18.3 71
Average training hours per employee by gender, age group, and employment category - Singapore - Male hours 8.3 71
Average training hours per employee by gender, age group, and employment category - Singapore - Middle management hours 25.5 71
Average training hours per employee by gender, age group, and employment category - Singapore - Senior management hours 13.8 71
Total Number of Training Hours Provided to Employees hours 125146 45
Total Training Hours Provided to Employees hours 84730 75866 125146 45
Training hours by type - Mandatory - Hong Kong hours 20554 71
Training hours by type - Mandatory - Mainland China hours 25283 71
Training hours by type - Mandatory - Overall hours 45987 71
Training hours by type - Mandatory - Singapore hours 150 71
Training hours by type - Non-mandatory - Hong Kong hours 74741 71
Training hours by type - Non-mandatory - Mainland China hours N/A 71
Training hours by type - Non-mandatory - Overall hours 79159 71
Training hours by type - Non-mandatory - Singapore hours 802 71
Training hours by type - Total - Hong Kong hours 95270 71
Training hours by type - Total - Mainland China hours 28899 71
Training hours by type - Total - Overall hours 125146 71
Training hours by type - Total - Singapore hours 952 71

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2023 Report Pages
Revenue from sale of electricity under Feed-in Tariff Scheme million HKD 1.9 31

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2023 Report Pages
Sustainable finance raised million HKD 3600 29

The types of emissions and respective emissions data.

Standard Indicator Unit 2021 2022 2023
Airborne Particulate Matter (PM) Emissions Tonnes 1.157 1.093 1.065
NOₓ Emissions Tonnes 44.641 42.579 51.371
SOₓ Emissions Tonnes 0.039 0.037 0.048

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Direct GHG Emissions (Scope 1) Tonnes CO2e 7186 6978 7366
Indirect Energy Emissions (Scope 2) Tonnes CO2e 145008 136456 139776
Total GHG Emissions Tonnes CO2e 106378 142927 147605
Total GHG Emissions Intensity (By Area) tonnes CO2e/GFA m² 0.08 0.1 0.07
Total GHG Emissions Intensity (By FTE) Tonnes CO2e/FTE 50.74 53.11 52.05
Total GHG Emissions Intensity (By Revenue) Tonnes CO2e/HK$ million 9.61 11.47 11.09
Total Other Indirect Energy Emissions (Scope 3) Tonnes CO2e 893 1183 904

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Total Hazardous Waste Tonnes 3524.7000000000003 3289.55 3214.6

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Non-Hazardous Waste Incineration Tonnes 656.07 1082.77 722.06
Non-Hazardous Waste Recycled Tonnes 1570.55 1337.86 1479.42
Recycling Rate of Non-Hazardous Waste Percent 8.54 7.44 7.51
Total Non-Hazardous Waste Incineration Tonnes 656.07 1082.77 722.06

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2030
Target GHG Emissions Reduction Percentage by 2030 Compared to 2014 % -30

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Diesel Fuel Consumption GJ 85 229 151
Energy Consumption Intensity (By FTE) GJ/FTE 289.52 293.12 287.01
Energy Consumption Intensity (By Revenue) GJ/HK$ million 51.94 63.03 61.17
Gasoline Consumption GJ 164 211 263
LPG Consumption GJ 47370 39485 44175
Natural Gas Consumption GJ 13224 15667 12806
Purchased Electricity GJ 755671 716501 735480
Total Indirect Energy Consumption GJ 755671 716501 735480

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Municipal Water Consumption 895991 748988 885434
Recycled Water Usage 41819 87377 97521
Total Wastewater Discharge 746364 615074 779631
Water Consumption 937810 836365 972955
Water Consumption Intensity (By Revenue) m³/HK$ million 57.44 66.06 69.34

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2030
Target Electricity Usage Reduction Percentage by 2030 Compared to 2014 % -27

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2030
Target Water Consumption Reduction Percentage Compared to Last Year % -18

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2021 2022 2023
Packaging Material Consumption (Paper) Tonnes 840.51 943.72 721.48
Packaging Material Consumption (Plastic) Tonnes 4.01 2.04 1.3

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Employees in Hong Kong 2411 2426 2586
Number of Employees in Mainland China 285 213 216
Number of Employees in Singapore 57 56 52
Number of Female Employees 1274 1194 1248
Number of Full-time Employees 2700 2515 2648
Number of Male Employees 1604 1485 1552
Number of New Employees 873
Number of New Employees (Aged 30-50) 400
Number of New Employees (Aged Below 30) 309
Number of New Employees (Female) 429
Number of New Employees (Hong Kong) 781
Number of New Employees (Mainland China) 77
Number of New Employees (Male) 444
Number of New Employees (Middle Management) 85
Number of New Employees (Overseas) 15
Number of New Employees (Senior Management) 9
Number of Part-time Employees 178 134 48
Number of Temporary Workers 5 5 9
Number of Total Employees 2878 2679 2800
Percentage of Employees Aged 30-50 % 46
Percentage of Employees Aged Above 50 % 30
Percentage of Employees Aged Below 30 % 24
Percentage of Employees in Hong Kong % 83.78 90.59 92.36
Percentage of Employees in Mainland China % 9.91 7.95 7.71
Percentage of Employees in Singapore % 1.98 2.09 1.86
Percentage of Female Employees % 44.24 44.56 44.57
Percentage of Full-time Employees % 93.82 93.87 94.57
Percentage of Male Employees % 55.76 55.44 55.43
Percentage of New Employees % 31
Percentage of Part-time Employees % 6.18 5 1.71
Percentage of Temporary Workers % 0.17 0.19 0.32

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2023
Percentage of Employees still Employed 12 Months after Return to Work (Female) % 95
Percentage of Employees still Employed 12 Months after Return to Work (Male) % 100
Turnover Rate of Employees Aged 30-50 % 24
Turnover Rate of Employees Aged Below 30 % 24
Turnover Rate of Employees in Hong Kong % 23
Turnover Rate of Employees in Mainland China % 38
Turnover Rate of Employees in Singapore % 23
Turnover Rate of Female Employees % 24
Turnover Rate of General Employees % 24
Turnover Rate of Male Employees % 23
Turnover Rate of Middle Management Employees % 24
Turnover Rate of Senior Management Employees % 18
Turnover Rate of Total Employees % 24

Lost days due to work injury.

Standard Indicator Unit 2023
Lost Days Due to Work-related Injuries days 877
Lost Days Due to Work-related Injuries (Hong Kong) days 693
Lost Days Due to Work-related Injuries (Mainland China) days 106
Lost Days Due to Work-related Injuries (Overseas) days 86
Lost Time Injury Frequency Rate (Hong Kong) 2.7
Lost Time Injury Frequency Rate (LTIFR/LTIR) 2.9
Lost Time Injury Frequency Rate (Mainland China) 6.3

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021 2022 2023
Percentage of Employees Trained % 79.9 80.1 90
Percentage of Trained Employees Aged 30-50 % None 82 93.3
Percentage of Trained Employees Over 50 % None 70.7 83.1
Percentage of Trained Employees Under 30 % None 87.1 91.9
Percentage of Trained Female Employees % 76.2 78.9 91.5
Percentage of Trained General Employees % 80.6 79.6 98.8
Percentage of Trained Hong Kong Employees % 76.2 78.6 89
Percentage of Trained Mainland China Employees % 100 99.5 100
Percentage of Trained Male Employees % 82.1 81 88.7
Percentage of Trained Middle Management % 78.6 86.9 96.7
Percentage of Trained Senior Management % 80 81.9 95.9

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021 2022 2023
Average Training Hours (Employees Aged 30-50) hours 43.8
Average Training Hours (Employees Over 50) hours 23.8
Average Training Hours (Employees Under 30) hours 67.1
Average Training Hours (Female) hours 26.1 26.3 38.2
Average Training Hours (General Staff) hours 28.1 26.6 42
Average Training Hours (Hong Kong Employees) hours 37.1
Average Training Hours (Mainland China Employees) hours 133.8
Average Training Hours (Male) hours 32.1 30 49
Average Training Hours (Middle Management) hours 38.9 39.4 56.2
Average Training Hours (Senior Management) hours 31.4 29.5 59
Average Training Hours per Employee hours 29.4 28.3 44.1
Total Training Hours hours 84730 75866 125146