ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2023
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| EV Adoption - Number of Euro 6 vehicles | vehicles | 67 | 60 | ||
| Nitrogen oxides (NOx) | kg | 2775 | 1995.98 | 2276.5 | 70 |
| Particulate matter (PM) | kg | 252.11 | 181.05 | 202.64 | 70 |
| Sulphur oxides (SOx) | kg | 5.97 | 5.33 | 4.62 | 70 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | 2025 | Report Pages |
|---|---|---|---|---|---|---|
| Direct GHG emissions (Scope 1) | tCO2e | 6548 | 4336 | 5080 | 71 | |
| GHG emissions (Scope 1 + 2) | tCO2e | 192954 | 163505 | 150698 | 71 | |
| GHG emissions intensity | tCO2e/HK$ million | 5.48 | 4.56 | 4.17 | 71 | |
| Greenhouse gas emissions (Scope 1 and 2) | tCO2e | 150698 | 163535 | 59 | ||
| Indirect GHG emissions (Scope 2) | tCO2e | 186406 | 159170 | 145617 | 71 | |
| Other indirect GHG emissions (Scope 3) - Paper consumption | tCO2e | 1023.07 | 833.61 | 776.34 | 71 | |
| Other indirect GHG emissions (Scope 3) - Total | tCO2e | 1248.89 | 1044.9 | 981.65 | 71 | |
| Other indirect GHG emissions (Scope 3) - Water consumption and sewage discharge | tCO2e | 225.82 | 211.29 | 205.31 | 71 | |
| Total GHG emissions (Scope 1 + 2 + 3) | tCO2e | 194203 | 164550 | 151679 | 71 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Copper recycled (tonnes) | tonnes | 7.35 | 4.3 | 62 | |
| Electronic and IT equipment (hazardous) | 68280 | 37133 | 44751 | 72 | |
| Equipment cables (hazardous) | metres | 209417 | 100846 | 91796 | 72 |
| Scrap materials (hazardous) | tonnes | 243713 | 206696 | 263184 | 72 |
| Solid waste (hazardous) | tonnes | 246.82 | 217.86 | 330.13 | 72 |
| Toner and ink cartridges (hazardous) | pieces | 1152 | 1438 | 1294 | 72 |
| WEEE (waste electrical and electronic equipment) removed for customers (pieces) | pieces | >2700 | 62 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | 2025 | Report Pages |
|---|---|---|---|---|---|---|
| Construction waste (non-hazardous) | tonnes | 742.79 | 326.76 | 211.27 | 72 | |
| General waste | tonnes | 720 | 722 | 59 | ||
| General waste (non-hazardous) | tonnes | 824.47 | 881.1 | 719.57 | 72 | |
| Iron and steel recycled (tonnes) | tonnes | 12.28 | 7.81 | 62 | ||
| Other non-hazardous waste | tonnes | 130.11 | 115.52 | 106.28 | 72 | |
| Paper recycled (non-hazardous) | tonnes | 118.48 | 95.89 | 94.17 | 72 | |
| Paper recycled (tonnes) | tonnes | 95.89 | 94.17 | 62 | ||
| Scrap materials recycled (pieces) | pieces | 206696 | 263184 | 62 | ||
| Scrap metals recycled (non-hazardous) | tonnes | 11.63 | 19.63 | 12.11 | 72 | |
| Total non-hazardous waste intensity | tonnes/HK$ million | 0.05 | 0.04 | 0.03 | 72 | |
| Total non-hazardous waste produced | tonnes | 1697.37 | 1323.38 | 1037.12 | 72 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Total GHG emissions reduced (compared to 2022) | % | 7.82 | 8 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| General waste reduced (compared to 2022) | % | 18.33 | 8 | ||
| Industrial batteries recycled (tonnes) | tonnes | 215.16 | 326.58 | 62 | |
| Mobile handsets and accessories collected and recycled (pieces) | pieces | 672 | 62 | ||
| Toner and ink cartridges recycled (pieces) | pieces | 1438 | 1297 | 62 | |
| Total non-hazardous waste recycled | tonnes | 130.11 | 115.52 | 106.28 | 72 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | 2025 | Report Pages |
|---|---|---|---|---|---|---|
| Diesel fuel – standby emergency generators | L | 32335 | 44980 | 40370 | 70 | |
| Diesel fuel – vehicle fleet | L | 281043 | 248566 | 211746 | 70 | |
| EV Adoption - Number of electric vehicles | vehicles | 42 | 60 | |||
| EV Adoption - Percentage of EVs in total fleet | % | 46 | 60 | |||
| EV Adoption - Total fleet size | vehicles | 109 | 60 | |||
| Electricity consumption | kWh | 358192525 | 325170141 | 306344804 | 339033606 | 59, 70 |
| Electricity intensity | GJ/HK$million | 36.37 | 32.46 | 30.34 | 70 | |
| Energy consumption intensity | GJ/HK$million | 36.81 | 32.86 | 30.7 | 70 | |
| Fibre-to-the-home (FTTH) and 5G wireless-to-the-home (WTTH) household coverage in HK | % | 99 | 8 | |||
| Petrol fuel – vehicle fleet | L | 97912 | 90214 | 82230 | 70 | |
| Renewable energy generated from solar power systems | kWh | 119112 | 8 | |||
| Solar energy | kWh | 124757 | 119112 | 70 | ||
| Total energy consumption | GJ | 1304983 | 1185070 | 1115723 | 70 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | 2025 | Report Pages |
|---|---|---|---|---|---|---|
| Total water consumption | m³ | 366000 | 331182 | 321805 | 71 | |
| Water consumption intensity (Hong Kong FTE employees) | m³/employee | 33.1 | 21.13 | 59 | ||
| Water consumption intensity (per HK$ million) | m³/HK$ million | 10.32 | 9.18 | 8.85 | 71 | |
| Water consumption intensity (per employee) | m³/employee | 28.39 | 26.74 | 33.1 | 71 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Electricity consumption reduced (compared to 2022) | % | 5.79 | 8 |
| Electricity consumption reduction in exchange buildings (Integrated Smart Solution) | million kWh | 21 | 60 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Shopping bags | tonnes | 16.16 | 11.04 | 6.49 | 72 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Excellence in ESG Innovation Award at Ming Pao ESG Award | received | 9 | |
| Excellence in Environmental Sustainability Award at Ming Pao ESG Award | received | 9 | |
| Friends of EcoPark recognition by Environmental Protection Department | recognised | 9 | |
| MSCI ESG rating | rating | A | 9 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Below middle management | number (63.08%), number (65.08%), number (66.25%) | 14626 | 14216 | 9844 | 74 |
| Below middle management - Female | number (48.32%) | 4757 | 74 | ||
| Below middle management - Male | number (51.68%) | 5087 | 74 | ||
| Female in leadership | % | 35 | 8 | ||
| Female to male staff ratio | 1:1.3 | 8 | |||
| Fixed term contract employees (%) | 28.45% | 25.29% | 73 | ||
| Fixed term contract employees (number) | 6215 | 3946 | 73 | ||
| Full-time employees (%) | 91.66% | 93.32% | 95.48% | 73 | |
| Full-time employees (number) | 20236 | 20386 | 14900 | 73 | |
| Full-time employees, female (%) | 39.41% | 42.59% | 73 | ||
| Full-time employees, male (%) | 60.59% | 57.41% | 73 | ||
| Middle management | number (29.77%), number (30.77%), number (31.82%) | 6572 | 6722 | 4965 | 74 |
| Middle management - Female | number (36.29%) | 1802 | 74 | ||
| Middle management - Male | number (63.71%) | 3163 | 74 | ||
| New hires by age group - Age 30 or below | number (%) | 1436 (40.94%) | 1474 (46.37%) | 75 | |
| New hires by age group - Age 51 or above | number (%) | 224 (6.39%) | 265 (8.33%) | 75 | |
| New hires by age group - Age between 31-50 | number (%) | 1847 (52.67%) | 1440 (45.30%) | 75 | |
| New hires by gender - Female | number (%) | 1416 (40.38%) | 1513 (47.59%) | 75 | |
| New hires by gender - Male | number (%) | 2091 (59.62%) | 1666 (52.41%) | 75 | |
| New hires by geographical location - Hong Kong | number | 2630 | 1754 | 75 | |
| New hires by geographical location - Outside Hong Kong | number | 877 | 1425 | 75 | |
| New hires by management level - Below middle management | number (%) | 2263 (71.19%) | 75 | ||
| New hires by management level - Middle management | number (%) | 841 (26.45%) | 75 | ||
| New hires by management level - Senior management | number (%) | 75 (2.36%) | 75 | ||
| Numbers of employee with disability | 79 | 73 | |||
| Part-time employees (%) | 8.34% | 6.68% | 4.52% | 73 | |
| Part-time employees (number) | 1841 | 1459 | 705 | 73 | |
| Part-time employees, female (%) | 65.66% | 67.38% | 73 | ||
| Part-time employees, male (%) | 34.34% | 32.62% | 73 | ||
| Permanent employees (%) | 71.55% | 74.71% | 73 | ||
| Permanent employees (number) | 15630 | 11659 | 73 | ||
| Senior management | number (3.98%), number (4.15%), number (5.10%) | 879 | 907 | 796 | 74 |
| Senior management - Female | number (32.91%) | 262 | 74 | ||
| Senior management - Male | number (67.09%) | 534 | 74 | ||
| Total Workforce Age 30 or below | number (23.27%), number (26.55%), number (28.02%) | 6186 | 5800 | 3631 | 74 |
| Total Workforce Age 51 or above | number (15.30%), number (15.40%), number (17.67%) | 3378 | 3365 | 2758 | 74 |
| Total Workforce Age between 31-50 | number (56.68%), number (58.05%), number (59.06%) | 12513 | 12680 | 9216 | 74 |
| Total Workforce China excluding Hong Kong | number (27.50%) | 4292 | 74 | ||
| Total Workforce Hong Kong | number (61.30%), number (63.34%), number (65.12%) | 13984 | 13391 | 10162 | 74 |
| Total Workforce Outside Hong Kong | number (36.66%), number (38.70%), number (6.35%) | 8093 | 8454 | 991 | 74 |
| Total Workforce United States | number (1.03%) | 160 | 74 | ||
| Total new hires | number | 3507 | 3179 | 75 | |
| Total number of hours worked | hours | 24770000 | 19456000 | 77 | |
| Total workforce | number | 22077 | 21845 | 15605 | 73 |
| Total workforce, female (%) | 41.50% | 41.16% | 43.71% | 73 | |
| Total workforce, female (number) | 9162 | 8992 | 6821 | 73 | |
| Total workforce, male (%) | 58.50% | 58.84% | 56.29% | 73 | |
| Total workforce, male (number) | 12915 | 12853 | 8784 | 73 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Employee Turnover Rate by Age Group - Age 30 or below | % | 83.00 | 65.73 | 64.23 | 76 |
| Employee Turnover Rate by Age Group - Age 51 or above | % | 8.00 | 8.33 | 11.55 | 76 |
| Employee Turnover Rate by Age Group - Age between 31-50 | % | 25.00 | 23.12 | 24.35 | 76 |
| Employee Turnover Rate by Gender - Female | % | 36.00 | 36.55 | 36.76 | 76 |
| Employee Turnover Rate by Gender - Male | % | 38.00 | 26.05 | 26.88 | 76 |
| Employee Turnover Rate by Geographical Location - Hong Kong | % | 24.00 | 22.96 | 27.04 | 76 |
| Employee Turnover Rate by Geographical Location - Outside Hong Kong | % | 41.62 | 39.26 | 76 | |
| Employee Turnover Rate by Management Level - Below middle management | % | 9.99 | 76 | ||
| Employee Turnover Rate by Management Level - Middle management | % | 16.08 | 76 | ||
| Employee Turnover Rate by Management Level - Senior management | % | 40.12 | 76 | ||
| New hires rate | % | 22.44% | 27.27% | 75 | |
| Total employee turnover | number | 6033 | 5028 | 76 | |
| Total employee turnover rate | % | 37.11 | 76 | ||
| Voluntary turnover rate | % | 36.80 | 30.16 | 31.24 | 76 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| High-consequence work-related injuries rate (excluding fatalities) | % (per 200000 hours worked) | 0% | 0% | 77 | |
| Recordable work-related injuries | number | 24 | 12 | 77 | |
| Work-related fatality rate | % | 0% | 0% | 0% | 77 |
Lost days due to work injury.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Lost days due to work injuries | days | 1374 | 2997 | 1387 | 77 |
| Rate of recordable work-related injuries | % (per 200000 hours worked) | 0.11% | 0.12% | 77 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Employees receiving regular performance reviews by employment category - Below middle management | % | 80.24% | 85.86% | 78 | |
| Employees receiving regular performance reviews by employment category - Middle management | % | 93.82% | 95.49% | 78 | |
| Employees receiving regular performance reviews by employment category - Senior management | % | 95.46% | 95.98% | 78 | |
| Employees receiving regular performance reviews by gender - Female | % | 86.35% | 86.73% | 78 | |
| Employees receiving regular performance reviews by gender - Male | % | 90.27% | 91.54% | 78 | |
| Employees trained by employment category - Below middle management | number (%) | 11555 (79.00%) | 10098 (71.03%) | 9115 (92.59%) | 78 |
| Employees trained by employment category - Middle management | number (%) | 3089 (47.00%) | 2494 (37.10%) | 4506 (90.76%) | 78 |
| Employees trained by employment category - Senior management | number (%) | 563 (64.00%) | 526 (58.03%) | 720 (90.45%) | 78 |
| Employees trained by gender - Female | number (%) | 6780 (74.00%) | 6561 (72.96%) | 6187 (90.71%) | 78 |
| Employees trained by gender - Male | number (%) | 8266 (64.00%) | 6477 (50.39%) | 8154 (92.83%) | 78 |
| Engineering - Compliance Related Learning Sessions - Number of Participants | participants | 1755 | 51 | ||
| Engineering - Compliance Related Learning Sessions - Number of Training Sessions | sessions | 17 | 51 | ||
| Engineering - Knowledge Sharing Forums - Number of Participants | participants | 98 | 51 | ||
| Engineering - Knowledge Sharing Forums - Number of Training Sessions | sessions | 2 | 51 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Average hours of training by employment category - Below middle management | hours | 16 | 33.68 | 48.97 | 78 |
| Average hours of training by employment category - Middle management | hours | 5.4 | 4.4 | 9.27 | 78 |
| Average hours of training by employment category - Senior management | hours | 4.6 | 7.73 | 9.24 | 78 |
| Average hours of training by gender - Female | hours | 13.5 | 31.75 | 43.01 | 78 |
| Average hours of training by gender - Male | hours | 11.1 | 17.13 | 27.56 | 78 |
| Technology - Bi-weekly Tech Watch - Number of Participants | participants | 1000+ | 51 | ||
| Technology - Bi-weekly Tech Watch - Number of Training Sessions | issues | 23 | 51 | ||
| Technology - Inspire Sharing Session - Number of Participants | participants | 883 | 51 | ||
| Technology - Inspire Sharing Session - Number of Training Sessions | sessions | 10 | 51 | ||
| Technology - Services & Product Power-ups - Number of Participants | participants | 521 | 51 | ||
| Technology - Services & Product Power-ups - Number of Training Sessions | sessions | 5 | 51 | ||
| Total training hours | hours | 243792 | 466769 | 535459 | 8, 78 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of critical tier-1 suppliers | 37 | 66 | |||
| Number of non-tier-1 suppliers | 5431 | 66 | |||
| Number of suppliers based in Hong Kong | 4218 | 66 | |||
| Number of suppliers based in Mainland China | 532 | 66 | |||
| Number of suppliers based in regions/countries outside China | 718 | 66 | |||
| Number of suppliers in Hong Kong | 3340 | 3780 | 4218 | 79 | |
| Number of suppliers in Mainland China | number | 280 | 381 | 532 | 79 |
| Number of suppliers in Regions/Countries outside China | 530 | 590 | 718 | 79 | |
| Percentage of suppliers based in Hong Kong | % | 77 | 66 | ||
| Percentage of suppliers based in Mainland China | % | 10 | 66 | ||
| Percentage of suppliers based in regions/countries outside China | % | 13 | 66 | ||
| Suppliers that are Hong Kong-based | % | 77 | 8 | ||
| Total number of suppliers | number | 4150 | 4751 | 5468 | 66, 79 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Supplier visits conducted | 85 | 8 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Customer service awards obtained | 89 | 8 | |
| Net Promoter Score in technical support | 98 | 8 | |
| Network reliability | % | 99 | 8 |
| Network reliability (1010) | % | 100% | 38 |
| Network reliability (NETVIGATOR) | % | 99.996% | 38 |
| Network reliability (csl) | % | 100% | 38 |
| Technology - Services & Product Power-ups - Overall Satisfaction Rate | scale 1 to 5 | 4.6 | 51 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Service restoration (1010) | minutes | < 60 minutes | 38 |
| Service restoration (NETVIGATOR) | % | 99.94% | 38 |
| Service restoration (csl) | minutes | < 60 minutes | 38 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| S&P Global Sustainability Yearbook (China Edition) selected company | selected | 9 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Certificate of appreciation from Hong Kong Economic Journal under ESG Achievement Programme | obtained | 9 | |
| Excellence in Social Sustainability Award at Ming Pao ESG Award | received | 9 | |
| Hang Seng Corporate Sustainability Benchmark Index rating | rating | AA | 9 |
| MSCI ESG rating percentile (global telecommunication services peers) | percentile | top 67% | 9 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Hours contributed by staff volunteers | hours | 4400 | 8 | ||
| Monetary and in-kind contributions made by the Group | million HK$ | 17 | 8 | ||
| Sustainability-linked loans raised | billion USD | 3.9 | 63 | ||
| Sustainability-linked loans secured | billion US$ | 3.9 | 8 | ||
| Total monetary and in-kind contributions | HK$'000 | 20308 | 115306 | 17776 | 79 |
| Total volunteer hours | hours | 3914 | 2659 | 4423 | 79 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 252.11 | 181.05 | 202.64 |
| NOâ‚“ Emissions | kg | 2775 | 1995.98 | 2276.5 |
| SOâ‚“ Emissions | kg | 5.97 | 5.33 | 4.62 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 6548 | 4336 | 5080 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 186406 | 159170 | 145617 |
| Total GHG Emissions | tCO2e | 194203 | 164550 | 151679 |
| Total GHG Emissions Intensity (By Revenue) | tCO2e/HK$ million | 5.48 | 4.56 | 4.17 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Hazardous Waste (Electronic and IT Equipment) | 68280 | 37133 | 44751 | |
| Hazardous Waste (Equipment Cables Metres) | metres | 209417 | 100846 | 91796 |
| Hazardous Waste (Solid Waste) | tonnes | 246.82 | 217.86 | 330.13 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Non-Hazardous Waste (Construction Waste) | tonnes | 742.79 | 326.76 | 211.27 |
| Non-Hazardous Waste (Domestic Waste) | tonnes | 824.47 | 881.1 | 719.57 |
| Non-Hazardous Waste Recycled | tonnes | 130.11 | 115.52 | 106.28 |
| Total Non-Hazardous Waste Intensity (By Revenue) | tonnes/HK$ million | 0.05 | 0.04 | 0.03 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| GHG Emissions Reduction Percentage Compared to Last Year | % | 7.82 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | 18.33 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 | 2025 |
|---|---|---|---|---|---|
| Diesel Fuel Consumption | L | 313378 | 293546 | 252116 | |
| Energy Consumption Intensity (By Revenue) | GJ/HK$million | 36.81 | 32.86 | 30.7 | |
| Gasoline Consumption | L | 97912 | 90214 | 82230 | |
| Purchased Electricity | kWh | 358192525 | 325170141 | 306344804 | 339033606 |
| Solar Energy | kWh | 119112 | |||
| Total Electricity Consumption Intensity (By Revenue) | GJ/HK$million | 36.37 | 32.46 | 30.34 | |
| Total Energy Consumption | GJ | 1304983 | 1185070 | 1115723 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Water Consumption | m³ | 366000 | 331182 | 321805 |
| Water Consumption Intensity (By Revenue) | m³/HK$ million | 10.32 | 9.18 | 8.85 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Electricity Usage Reduction Compared to Last Year | kWh | 21000000 |
| Electricity Usage Reduction Percentage Compared to Last Year | % | 5.79 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Packaging Materials Consumed | tonnes | 16.16 | 11.04 | 6.49 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | number | 12513 | 12680 | 9216 |
| Number of Employees Aged Above 50 | number | 3378 | 3365 | 2758 |
| Number of Employees Aged Below 30 | number | 6186 | 5800 | 3631 |
| Number of Employees in Hong Kong | number | 13984 | 13391 | 10162 |
| Number of Employees in Mainland China | number | 4292 | ||
| Number of Employees in Overseas | number | 8093 | 8454 | 991 |
| Number of Employees in United States | number | 160 | ||
| Number of Female Employees | number | 9162 | 8992 | 6821 |
| Number of Full-time Employees | number | 20236 | 20386 | 14900 |
| Number of Junior Management Employees | number | 14626 | 14216 | 9844 |
| Number of Junior Management Employees (Female) | number | 4757 | ||
| Number of Junior Management Employees (Male) | number | 5087 | ||
| Number of Male Employees | number | 12915 | 12853 | 8784 |
| Number of Middle Management Employees | number | 6572 | 6722 | 4965 |
| Number of Middle Management Employees (Female) | number | 1802 | ||
| Number of Middle Management Employees (Male) | number | 3163 | ||
| Number of New Employees | number | 3507 | 3179 | |
| Number of New Employees (Above 50) | number | 224 | 265 | |
| Number of New Employees (Aged 30-50) | number | 1847 | 1440 | |
| Number of New Employees (Aged Below 30) | number | 1436 | 1474 | |
| Number of New Employees (Female) | number | 1416 | 1513 | |
| Number of New Employees (Hong Kong) | number | 2630 | 1754 | |
| Number of New Employees (Male) | number | 2091 | 1666 | |
| Number of New Employees (Middle Management) | number | 841 | ||
| Number of New Employees (Overseas) | number | 877 | 1425 | |
| Number of New Employees (Senior Management) | number | 75 | ||
| Number of Part-time Employees | number | 1841 | 1459 | 705 |
| Number of Senior Management Employees | number | 879 | 907 | 796 |
| Number of Senior Management Employees (Female) | number | 262 | ||
| Number of Senior Management Employees (Male) | number | 534 | ||
| Number of Total Employees | number | 22077 | 21845 | 15605 |
| Percentage of Employees Aged 30-50 | % | 56.68 | 58.05 | 59.06 |
| Percentage of Employees Aged Above 50 | % | 15.3 | 15.4 | 17.67 |
| Percentage of Employees Aged Below 30 | % | 28.02 | 26.55 | 23.27 |
| Percentage of Employees in Hong Kong | % | 63.34 | 61.3 | 65.12 |
| Percentage of Employees in Mainland China | % | 27.5 | ||
| Percentage of Employees in Overseas | % | 36.66 | 38.7 | 6.35 |
| Percentage of Employees in United States | % | 1.03 | ||
| Percentage of Female Employees | % | 41.5 | 41.16 | 43.71 |
| Percentage of Full-time Employees | % | 91.66 | 93.32 | 95.48 |
| Percentage of Male Employees | % | 58.5 | 58.84 | 56.29 |
| Percentage of Part-time Employees | % | 8.34 | 6.68 | 4.52 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 25 | 23.12 | 24.35 |
| Turnover Rate of Employees Aged Above 50 | % | 8 | 8.33 | 11.55 |
| Turnover Rate of Employees Aged Below 30 | % | 83 | 65.73 | 64.23 |
| Turnover Rate of Employees in Hong Kong | % | 24 | 22.96 | 27.04 |
| Turnover Rate of Female Employees | % | 36 | 36.55 | 36.76 |
| Turnover Rate of Male Employees | % | 38 | 26.05 | 26.88 |
| Turnover Rate of Middle Management Employees | % | 16.08 | ||
| Turnover Rate of Senior Management Employees | % | 40.12 | ||
| Turnover Rate of Total Employees | % | 83 | 37.11 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 1374 | 2997 | 1387 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Percentage of Trained Female Employees | % | 74 | 72.96 | 90.71 |
| Percentage of Trained General Employees | % | 79 | 71.03 | 92.59 |
| Percentage of Trained Male Employees | % | 64 | 50.39 | 92.83 |
| Percentage of Trained Middle Management | % | 47 | 37.1 | 90.76 |
| Percentage of Trained Senior Management | % | 64 | 58.03 | 90.45 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 13.5 | 31.75 | 43.01 |
| Average Training Hours (General Staff) | hours | 16 | 33.68 | 48.97 |
| Average Training Hours (Male) | hours | 11.1 | 17.13 | 27.56 |
| Average Training Hours (Middle Management) | hours | 5.4 | 4.4 | 9.27 |
| Average Training Hours (Senior Management) | hours | 4.6 | 7.73 | 9.24 |
| Total Training Hours | hours | 243792 | 466769 | 535459 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Suppliers in Hong Kong | number | 3340 | 3780 | 4218 |
| Number of Suppliers in Mainland China | number | 280 | 381 | 532 |
| Number of Suppliers in Overseas | number | 530 | 590 | 718 |
| Number of Total Suppliers | number | 4150 | 4751 | 5468 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Total Social Investment | HKD | 20308000 | 115306000 | 17776000 |
| Total Volunteer Service Hours | hours | 3914 | 2659 | 4423 |