Environmental, Social and Governance Report 2023
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Nitrogen oxides (NOx) | kg | 1952 | 1980.53 | 1939.51 | 67 |
| Particulate matter (PM) | kg | 180.47 | 179.92 | 176.44 | 67 |
| Percentage of total fleet that are Euro 6 vehicles and EVs | 46% | 57 | |||
| Sulphur oxides (SOx) | kg | 4.04 | 3.68 | 3.77 | 67 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2021 | 2022 | 2023 | 2025 | Report Pages |
|---|---|---|---|---|---|---|---|
| Direct GHG emissions (Scope 1) | tCO2e | 6211 | 3866 | 4839 | 68 | ||
| GHG emissions (Scope 1 + 2) | tCO2e | 190677 | 161498 | 149082 | 68 | ||
| GHG emissions intensity | tCO2e/HKS million | 5.65 | 4.76 | 4.17 | 68 | ||
| Greenhouse gas emissions (Scope 1 and 2) | tCO2e, tonnes CO2e | 241560 | 149082 | 159430 | 56 | ||
| Indirect GHG emissions (Scope 2) | tCO2e | 184466 | 157632 | 144243 | 68 | ||
| Other indirect GHG emissions (Scope 3) | tCO2e | 1247.07 | 1043.3 | 979.79 | 68 | ||
| Paper consumption GHG emissions (Scope 3) | tCO2e | 1023.07 | 833.61 | 776.34 | 68 | ||
| Total GHG emissions (Scope 1 + 2 + 3) | tCO2e | 191924 | 162542 | 150062 | 68 | ||
| Water consumption and sewage discharge GHG emissions (Scope 3) | tCO2e | 224 | 209.69 | 203.45 | 68 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Copper recycled (tonnes) | tonnes | 7.35 | 4.3 | 59 | |
| Total hazardous waste produced and recycled - Electronic and IT equipment | 68280 | 37133 | 44751 | 69 | |
| Total hazardous waste produced and recycled - Equipment cables | metres | 209417 | 100846 | 91796 | 69 |
| Total hazardous waste produced and recycled - Scrap materials | tonnes | 243713 | 206696 | 263184 | 69 |
| Total hazardous waste produced and recycled - Solid waste | tonnes | 246.82 | 217.86 | 330.13 | 69 |
| Total hazardous waste produced and recycled - Toner and ink cartridges | pieces | 1152 | 1438 | 1294 | 69 |
| Waste electrical and electronic equipment (WEEE) removed for customers (pieces) | pieces | >2700 | 59 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2021 | 2022 | 2023 | 2025 | Report Pages |
|---|---|---|---|---|---|---|---|
| Food waste disposal reduction at Lai Chi Kok Exchange canteen | tonnes | 14 | 60 | ||||
| General waste | tonnes | 770 | 690 | 645 | 56 | ||
| Iron and steel recycled (tonnes) | tonnes | 12.28 | 7.81 | 59 | |||
| Paper recycled (tonnes) | tonnes | 95.89 | 94.17 | 59 | |||
| Recycling rate at PCCW Tower offices | % | 12 | 60 | ||||
| Scrap materials recycled (pieces) | pieces | 206696 | 263184 | 59 | |||
| Total non-hazardous waste intensity | tonnes/HKS million | 0.05 | 0.04 | 0.03 | 69 | ||
| Total non-hazardous waste produced | tonnes | 1667.93 | 1292.05 | 1007.72 | 69 | ||
| Total non-hazardous waste produced - Construction waste | tonnes | 742.79 | 326.76 | 211.27 | 69 | ||
| Total non-hazardous waste produced - General waste | tonnes | 795.03 | 849.77 | 690.17 | 69 | ||
| Total non-hazardous waste produced - Other non-hazardous waste | tonnes | 130.11 | 115.52 | 106.28 | 69 | ||
| Total non-hazardous waste recycled - Paper | tonnes | 118.48 | 95.89 | 94.17 | 69 | ||
| Total non-hazardous waste recycled - Scrap metals | tonnes | 11.63 | 19.63 | 12.11 | 69 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Total GHG emissions reduced (compared to 2022) | % | 7.68 | 8 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| General waste reduced (compared to 2022) | % | 18.78 | 8 | ||
| Industrial batteries recycled (tonnes) | tonnes | 215.16 | 326.58 | 59 | |
| Mobile handsets and accessories collected and recycled (pieces) | pieces | 672 | 59 | ||
| Toner and ink cartridges recycled (pieces) | pieces | 1438 | 1297 | 59 | |
| Total non-hazardous waste recycled | tonnes | 130.11 | 115.52 | 106.28 | 69 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2021 | 2022 | 2023 | 2025 | Report Pages |
|---|---|---|---|---|---|---|---|
| Diesel fuel — standby emergency generators | L | 32335 | 44980 | 40370 | 67 | ||
| Diesel fuel — vehicle fleet | L | 219375 | 199982 | 202738 | 67 | ||
| Electricity consumption | kWh | 381123439 | 353699149 | 321896240 | 302943705 | 330815145 | 56, 67 |
| Electricity intensity | GJ/HK$million | 37.81 | 33.96 | 31.77 | 67 | ||
| Energy consumption intensity | GJ/HK$million | 37.81 | 34.27 | 32.08 | 67 | ||
| Fibre-to-the-home (FTTH) and 5G wireless-to-the-home (WTTH) household coverage in HK | % | 99 | 8 | ||||
| Number of Euro 6 vehicles in fleet after EV Adoption | vehicles | 67 | 57 | ||||
| Number of electric cars in fleet after EV Adoption | vehicles | 42 | 57 | ||||
| Petrol fuel — vehicle fleet | L | 34643 | 31053 | 34670 | 67 | ||
| Renewable energy generated from solar power systems | kWh | 119112 | 8 | ||||
| Solar energy | kWh | 124757 | 119112 | 67 | |||
| Total energy consumption | GJ | 1284223 | 1169348 | 1101300 | 67 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2021 | 2022 | 2023 | 2025 | Report Pages |
|---|---|---|---|---|---|---|---|
| Total water consumption | m³ | 363045 | 328670 | 318890 | 68 | ||
| Water consumption intensity (Hong Kong employees) | m³/employee | 29.38 | 36.61 | 28.09 | 56 | ||
| Water consumption intensity (per HKS million) | m³/HKS million | 10.69 | 9.63 | 9.29 | 68 | ||
| Water consumption intensity (per employee) | m³/employee | 35.37 | 34 | 36.61 | 68 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Electricity consumption reduced (compared to 2022) | % | 5.89 | 8 |
| Electricity saved through Integrated Smart Solution | kWh | 21100000 | 57 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Shopping bags | tonnes | 16.16 | 11.04 | 6.49 | 69 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Age 30 or below - Total Workforce by Age Group | number (23.12%), number (25.24%), number (28.64%) | 4800 | 4043 | 3272 | 71 |
| Age 51 or above - Total Workforce by Age Group | number (15.92%), number (16.36%), number (18.09%) | 2669 | 2620 | 2560 | 71 |
| Age between 31-50 - Total Workforce by Age Group | number (55.44%), number (58.40%), number (58.79%) | 9292 | 9352 | 8321 | 71 |
| Below middle management - Total Workforce by Employment Category | number (66.08%), number (69.86%), number (70.91%) | 11886 | 11188 | 9352 | 71 |
| Below middle management, Female - Total Workforce by Employment Category | number (48.17%) | 4505 | 71 | ||
| Below middle management, Male - Total Workforce by Employment Category | number (51.83%) | 4847 | 71 | ||
| China excluding Hong Kong - Total Workforce by Geographical Location | number (29.89%) | 4230 | 71 | ||
| Female in leadership | % | 33 | 8 | ||
| Female to male staff ratio | 1:1.4 | 8 | |||
| Fixed term contract workforce | number (27.54%), number (32.13%) | 5145 | 3898 | 70 | |
| Full-time workforce | number (89.49%), number (91.09%), number (95.13%) | 15000 | 14588 | 13464 | 70 |
| Full-time workforce, female (%) | % | 43.28% | 42.04% | 70 | |
| Full-time workforce, male (%) | % | 56.72% | 57.96% | 70 | |
| Hong Kong - Total Workforce by Geographical Location | number (64.53%), number (66.50%), number (67.47%) | 11309 | 10650 | 9133 | 71 |
| Middle management - Total Workforce by Employment Category | number (25.18%), number (25.99%), number (29.26%) | 4220 | 4163 | 4141 | 71 |
| Middle management, Female - Total Workforce by Employment Category | number (34.07%) | 1411 | 71 | ||
| Middle management, Male - Total Workforce by Employment Category | number (65.93%) | 2730 | 71 | ||
| New hires by age group - Age 30 or below | number (40.34%), number (45.98%) | 770 | 1328 | 72 | |
| New hires by age group - Age 51 or above | number (7.33%), number (8.69%) | 140 | 251 | 72 | |
| New hires by age group - Age between 31-50 | number (45.33%), number (52.33%) | 999 | 1309 | 72 | |
| New hires by gender - Female | number (46.33%), number (47.09%) | 899 | 1338 | 72 | |
| New hires by gender - Male | number (52.91%), number (53.67%) | 1010 | 1550 | 72 | |
| New hires by geographical location - Hong Kong | number | 1800 | 1544 | 72 | |
| New hires by geographical location - Outside Hong Kong | number | 109 | 1344 | 72 | |
| New hires by management level - Below middle management | number (74.07%) | 2139 | 72 | ||
| New hires by management level - Middle management | number (23.96%) | 692 | 72 | ||
| New hires by management level - Senior management | number (1.97%) | 57 | 72 | ||
| Numbers of employee with disability | 79 | 70 | |||
| Outside Hong Kong - Total Workforce by Geographical Location | number (32.53%), number (33.50%), number (4.47%) | 5452 | 5365 | 632 | 71 |
| Part-time workforce | number (10.51%), number (4.87%), number (8.91%) | 1761 | 1427 | 689 | 70 |
| Part-time workforce, female (%) | % | 65.59% | 67.20% | 70 | |
| Part-time workforce, male (%) | % | 34.41% | 32.80% | 70 | |
| Permanent workforce | number (67.87%), number (72.46%) | 10870 | 10255 | 70 | |
| Senior management - Total Workforce by Employment Category | number (3.91%), number (4.15%), number (4.66%) | 655 | 664 | 660 | 71 |
| Senior management, Female - Total Workforce by Employment Category | number (31.36%) | 207 | 71 | ||
| Senior management, Male - Total Workforce by Employment Category | number (68.64%) | 453 | 71 | ||
| Total new hires | number | 1909 | 2888 | 72 | |
| Total number of hours worked | hours | 19332000 | 17422000 | 74 | |
| Total workforce | number | 16761 | 16015 | 14153 | 70 |
| Total workforce by gender, female | number (43.26%), number (45.26%), number (45.39%) | 7608 | 7249 | 6123 | 70 |
| Total workforce by gender, male | number (54.61%), number (54.74%), number (56.74%) | 9153 | 8766 | 8030 | 70 |
| United States - Total Workforce by Geographical Location | number (1.11%) | 158 | 71 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Employee Turnover Rate by Age Group - Age 30 or below | % | 95.00% | 81.19% | 66.74% | 73 |
| Employee Turnover Rate by Age Group - Age 51 or above | % | 6.00% | 7.30% | 11.65% | 73 |
| Employee Turnover Rate by Age Group - Age between 31-50 | % | 23.00% | 23.43% | 25.24% | 73 |
| Employee Turnover Rate by Gender - Female | % | 41.00% | 40.21% | 38.06% | 73 |
| Employee Turnover Rate by Gender - Male | % | 34.00% | 27.15% | 27.78% | 73 |
| Employee Turnover Rate by Geographical Location - Hong Kong | % | 22.00% | 22.77% | 27.49% | 73 |
| Employee Turnover Rate by Geographical Location - Outside Hong Kong | % | 52.49% | 41.22% | 73 | |
| Employee Turnover Rate by Management Level - Below middle management | % | 9.44% | 73 | ||
| Employee Turnover Rate by Management Level - Middle management | % | 16.01% | 73 | ||
| Employee Turnover Rate by Management Level - Senior management | % | 40.65% | 73 | ||
| New hires rate | % | 17.56% | 28.16% | 72 | |
| Total employee turnover | number | 4750 | 4730 | 73 | |
| Total employee turnover rate | 38.39% | 73 | |||
| Voluntary turnover rate | % | 37.79% | 32.75% | 32.29% | 73 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| High-consequence work-related injuries rate (excluding fatalities) | % (per 200000 hours worked) | 0% | 0% | 74 | |
| Recordable work-related injuries | number | 22 | 9 | 74 | |
| Work-related fatality rate | % | 0% | 0% | 0% | 74 |
Lost days due to work injury.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Lost days due to work injuries | days | 889 | 2901 | 1384 | 74 |
| Rate of recordable work-related injuries | % (per 200000 hours worked) | 0.14% | 0.10% | 74 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Employees receiving regular performance reviews by employment category - Below middle management | % | 76.94 | 85.60 | 75 | |
| Employees receiving regular performance reviews by employment category - Middle management | % | 94.15 | 95.73 | 75 | |
| Employees receiving regular performance reviews by employment category - Senior management | % | 96.97 | 96.21 | 75 | |
| Employees receiving regular performance reviews by gender - Female | % | 84.43 | 86.20 | 75 | |
| Employees receiving regular performance reviews by gender - Male | % | 88.77 | 91.23 | 75 | |
| Employees trained by employment category - Below middle management | number (90.00%), number (92.66%), number (93.43%) | 10697 | 10367 | 8738 | 75 |
| Employees trained by employment category - Middle management | number (53.00%), number (59.71%), number (94.23%) | 2237 | 2486 | 3902 | 75 |
| Employees trained by employment category - Senior management | number (54.00%), number (79.27%), number (96.82%) | 354 | 526 | 639 | 75 |
| Employees trained by gender - Female | number (75.00%), number (92.73%), number (92.91%) | 5706 | 6722 | 5689 | 75 |
| Employees trained by gender - Male | number (75.00%), number (82.00%), number (94.52%) | 7505 | 6575 | 7590 | 75 |
| Engineering Knowledge Sharing Forums - Number of Participants | participants | 98 | 48 | ||
| Engineering Knowledge Sharing Forums - Number of Training Sessions | sessions | 2 | 48 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Average hours of training by employment category - Below middle management | hours | 18.4 | 44.01 | 51.44 | 75 |
| Average hours of training by employment category - Middle management | hours | 6 | 7.04 | 10.67 | 75 |
| Average hours of training by employment category - Senior management | hours | 4.2 | 10.14 | 10.69 | 75 |
| Average hours of training by gender - Female | hours | 15.7 | 40.35 | 47.67 | 75 |
| Average hours of training by gender - Male | hours | 13.2 | 25.53 | 29.95 | 75 |
| Total training hours | hours | 214394 | 465980 | 532331 | 8, 75 |
Description of measures to review employment practices to avoid child and forced labour.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| 2-27 Compliance with laws and regulations | Since 2023, we have not been subject to any significant fines or non-monetary sanctions due to non-compliance with relevant laws or regulations. | 83 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of critical tier-1 suppliers | 37 | 63 | |||
| Number of non-tier-1 suppliers | 5431 | 63 | |||
| Number of suppliers by geographical region - Hong Kong | 3340 | 3780 | 4218 | 76 | |
| Number of suppliers by geographical region - Mainland China | number | 280 | 381 | 532 | 76 |
| Number of suppliers by geographical region - Regions/Countries outside China | 530 | 590 | 718 | 76 | |
| Number of suppliers in Hong Kong | 4218 | 63 | |||
| Number of suppliers in Mainland China | 532 | 63 | |||
| Number of suppliers in regions/countries outside China | 718 | 63 | |||
| Percentage of suppliers in Hong Kong | % | 77 | 63 | ||
| Percentage of suppliers in Mainland China | % | 10 | 63 | ||
| Percentage of suppliers in regions/countries outside China | % | 13 | 63 | ||
| Suppliers that are Hong Kong-based | % | 77 | 8 | ||
| Total number of suppliers | number | 4150 | 4751 | 5468 | 63, 76 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Supplier visits conducted | 85 | 8 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Customer service awards obtained | 89 | 8 | |
| NETVIGATOR Network reliability (availability of broadband network) | % | 99.996% | 36 |
| Net Promoter Score in technical support | 98 | 8 | |
| Network reliability | % | 99 | 8 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| 1O1O Network reliability | % | 100% | 36 |
| 1O1O Service restoration (mean time to recover a fault in the core network) | minutes | < 60 minutes | 36 |
| NETVIGATOR Service restoration (restoration of services for customers within two calendar days) | % | 99.94% | 36 |
| csl Network reliability | % | 100% | 36 |
| csl Service restoration (mean time to recover a fault in the core network) | minutes | < 60 minutes | 36 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Customer data privacy and protection (Materiality Matrix ranking) | ranking | 1 | 24 |
| Information security and management (Materiality Matrix ranking) | ranking | 2 | 24 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Innovation (Materiality Matrix ranking) | ranking | 3 | 24 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Monetary and in-kind contributions made by the Group | HK$ million | 17 | 8 | ||
| Staff volunteer hours contributed | hours | 4400 | 8 | ||
| Sustainability-linked loans raised | billion USD | 3 | 60 | ||
| Sustainability-linked loans secured | US$ billion | 3 | 8 | ||
| Total monetary and in-kind contributions | HK$'000 | 20308 | 114896 | 17414 | 76 |
| Total volunteer hours | hours | 3914 | 2659 | 4423 | 76 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 180.47 | 179.92 | 176.44 |
| NOâ‚“ Emissions | kg | 1952 | 1980.53 | 1939.51 |
| SOâ‚“ Emissions | kg | 4.04 | 3.68 | 3.77 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2021 | 2022 | 2023 | 2025 |
|---|---|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 6211 | 3866 | 4839 | ||
| Indirect Energy Emissions (Scope 2) | tCO2e | 184466 | 157632 | 144243 | ||
| Total GHG Emissions | tCO2e | 241560 | 191924 | 162542 | 150062 | 159430 |
| Total GHG Emissions Intensity (By Revenue) | tCO2e/HKS million | 5.65 | 4.76 | 4.17 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Hazardous Waste (Electronic and IT Equipment) | 68280 | 37133 | 44751 | |
| Hazardous Waste (Equipment Cables Metres) | metres | 209417 | 100846 | 91796 |
| Hazardous Waste (Solid Waste) | tonnes | 246.82 | 217.86 | 330.13 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Non-Hazardous Waste (Construction Waste) | tonnes | 742.79 | 326.76 | 211.27 |
| Non-Hazardous Waste (Domestic Waste) | tonnes | 795.03 | 849.77 | 690.17 |
| Non-Hazardous Waste Recycled | tonnes | 130.11 | 115.52 | 106.28 |
| Recycling Rate of Non-Hazardous Waste | % | 7.8 | 8.9 | 10.5 |
| Total Non-Hazardous Waste Intensity (By Revenue) | tonnes/HKS million | 0.05 | 0.04 | 0.03 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| GHG Emissions Reduction Percentage Compared to Last Year | % | 7.68 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | 18.78 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2021 | 2022 | 2023 | 2025 |
|---|---|---|---|---|---|---|
| Diesel Fuel Consumption | L | 219375 | 44980 | 40370 | ||
| Energy Consumption Intensity (By Revenue) | GJ/HK$million | 37.81 | 34.27 | 32.08 | ||
| Gasoline Consumption | L | 34643 | 31053 | 34670 | ||
| Purchased Electricity | kWh | 381123439 | 353699149 | 321896240 | 302943705 | 330815145 |
| Solar Energy | kWh | 119112 | ||||
| Total Energy Consumption | GJ | 1284223 | 1169348 | 1101300 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Water Consumption | m³ | 363045 | 328670 | 318890 |
| Water Consumption Intensity (By Revenue) | m³/HKS million | 10.69 | 9.63 | 9.29 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Electricity Usage Reduction Percentage Compared to Last Year | % | 5.89 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Packaging Materials Consumed | tonnes | 16.16 | 11.04 | 6.49 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | number | 9292 | 9352 | 8321 |
| Number of Employees Aged Above 50 | number | 2669 | 2620 | 2560 |
| Number of Employees Aged Below 30 | number | 4800 | 4043 | 3272 |
| Number of Employees in Hong Kong | number | 11309 | 10650 | 9133 |
| Number of Employees in Mainland China | number | 4230 | ||
| Number of Employees in Overseas | number | 5452 | 5365 | 632 |
| Number of Employees in United States | number | 158 | ||
| Number of Female Employees | number | 7608 | 7249 | 6123 |
| Number of Full-time Employees | number | 15000 | 14588 | 13464 |
| Number of Junior Management Employees | number | 11886 | 11188 | 9352 |
| Number of Male Employees | number | 9153 | 8766 | 8030 |
| Number of Middle Management Employees | number | 4220 | 4163 | 4141 |
| Number of Middle Management Employees (Female) | number | 1411 | ||
| Number of Middle Management Employees (Male) | number | 2730 | ||
| Number of New Employees | number | 1909 | 2888 | |
| Number of New Employees (Above 50) | number | 140 | 251 | |
| Number of New Employees (Aged 30-50) | number | 999 | 1309 | |
| Number of New Employees (Aged Below 30) | number | 770 | 1328 | |
| Number of New Employees (Female) | number | 899 | 1338 | |
| Number of New Employees (Hong Kong) | number | 1800 | 1544 | |
| Number of New Employees (Male) | number | 1010 | 1550 | |
| Number of New Employees (Middle Management) | number | 692 | ||
| Number of New Employees (Overseas) | number | 109 | 1344 | |
| Number of New Employees (Senior Management) | number | 57 | ||
| Number of Part-time Employees | number | 1761 | 1427 | 689 |
| Number of Senior Management Employees | number | 655 | 664 | 660 |
| Number of Senior Management Employees (Female) | number | 207 | ||
| Number of Senior Management Employees (Male) | number | 453 | ||
| Number of Total Employees | number | 16761 | 16015 | 14153 |
| Percentage of Employees Aged 30-50 | % | 55.44 | 58.4 | 58.79 |
| Percentage of Employees Aged Above 50 | % | 15.92 | 16.36 | 18.09 |
| Percentage of Employees Aged Below 30 | % | 28.64 | 25.24 | 23.12 |
| Percentage of Employees in Hong Kong | % | 67.47 | 66.5 | 64.53 |
| Percentage of Employees in Overseas | % | 32.53 | 33.5 | 4.47 |
| Percentage of Female Employees | % | 45.39 | 45.26 | 43.26 |
| Percentage of Full-time Employees | % | 89.49 | 91.09 | 95.13 |
| Percentage of Junior Management Employees | % | 70.91 | 69.86 | 66.08 |
| Percentage of Male Employees | % | 54.61 | 54.74 | 56.74 |
| Percentage of Middle Management Employees | % | 25.18 | 25.99 | 29.26 |
| Percentage of Part-time Employees | % | 10.51 | 8.91 | 4.87 |
| Percentage of Senior Management Employees | % | 3.91 | 4.15 | 4.66 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 23 | 23.43 | 25.24 |
| Turnover Rate of Employees Aged Above 50 | % | 6 | 7.3 | 11.65 |
| Turnover Rate of Employees Aged Below 30 | % | 95 | 81.19 | 66.74 |
| Turnover Rate of Employees in Hong Kong | % | 22 | 22.77 | 27.49 |
| Turnover Rate of Female Employees | % | 41 | 40.21 | 38.06 |
| Turnover Rate of Male Employees | % | 34 | 27.15 | 27.78 |
| Turnover Rate of Middle Management Employees | % | 16.01 | ||
| Turnover Rate of Senior Management Employees | % | 40.65 | ||
| Turnover Rate of Total Employees | % | 95 | 38.39 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 889 | 2901 | 1384 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Percentage of Trained Female Employees | % | 75 | 92.73 | 92.91 |
| Percentage of Trained General Employees | % | 90 | 92.66 | 93.43 |
| Percentage of Trained Male Employees | % | 82 | 75 | 94.52 |
| Percentage of Trained Middle Management | % | 53 | 59.71 | 94.23 |
| Percentage of Trained Senior Management | % | 54 | 79.27 | 96.82 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 15.7 | 40.35 | 47.67 |
| Average Training Hours (General Staff) | hours | 18.4 | 44.01 | 51.44 |
| Average Training Hours (Male) | hours | 13.2 | 25.53 | 29.95 |
| Average Training Hours (Middle Management) | hours | 6 | 7.04 | 10.67 |
| Average Training Hours (Senior Management) | hours | 4.2 | 10.14 | 10.69 |
| Total Training Hours | hours | 214394 | 465980 | 532331 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Suppliers in Hong Kong | number | 3340 | 3780 | 4218 |
| Number of Suppliers in Mainland China | number | 280 | 381 | 532 |
| Number of Suppliers in Overseas | number | 530 | 590 | 718 |
| Number of Total Suppliers | number | 4150 | 4751 | 5468 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Total Social Investment | HKD | 20308000 | 114896000 | 17414000 |
| Total Volunteer Service Hours | hours | 3914 | 2659 | 4423 |