Sustainability Report 2023

Year: 2023
Published: 2024-04-02
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2021 2022 2023 Report Pages
NOx emissions kg 57.56 54.36 59.45 31
NOx emissions Hong Kong kg 54.36 59.45 31
NOx emissions Mainland China kg 4.02 31
PM emissions kg 0.56 0.16 0.2 31
PM emissions Hong Kong kg 0.17 0.16 0.2 31
PM emissions Mainland China kg 0.39 31
SO2 emissions Hong Kong kg 0.32 0.33 0.39 31
SO2 emissions Mainland China kg 0.01 31

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Category 1: Purchased goods and services Tonnes CO2e 73 31
Category 1: Purchased goods and services Hong Kong Tonnes CO2e 52 31
Category 1: Purchased goods and services Mainland China Tonnes CO2e 21 31
GHG emissions intensity in Hong Kong (Scope 1 and 2) kg CO2e per guest night 82.53 102.09 48.86 20
GHG emissions intensity in Mainland China (Scope 1 and 2) kg CO2e per guest night 46.37 38.15 29.15 20
SO2 emissions kg 0.33 0.33 0.39 31
Scope 1 emissions Tonnes CO2e 1921 1908 2619 31
Scope 1 emissions Hong Kong Tonnes CO2e 1220 1828 31
Scope 1 emissions Mainland China Tonnes CO2e 688 791 31
Scope 2 emissions Location-based Tonnes CO2e 23567 23027 23632 31
Scope 2 emissions Location-based Hong Kong Tonnes CO2e 19852 19940 31
Scope 2 emissions Location-based Mainland China Tonnes CO2e 8115 3675 4142 31
Scope 2 emissions Market-based Tonnes CO2e 23617 19037 19532 31
Scope 2 emissions Market-based Hong Kong Tonnes CO2e 14804 14449 31
Scope 2 emissions Market-based Mainland China Tonnes CO2e 4232 5103 31
Scope 3 emissions Tonnes CO2e 120 163 31
Scope 3 emissions Hong Kong Tonnes CO2e 117 120 31
Scope 3 emissions Mainland China Tonnes CO2e 46 31
Total GHG emissions (Scope 1 & 2): Location-based Tonnes CO2e 25589 24885 26251 31
Total GHG emissions (Scope 1 & 2): Location-based Hong Kong Tonnes CO2e 24138 31
Total GHG emissions (Scope 1 & 2): Location-based Intensity (kg CO2e per guest night) Intensity (kg CO2e per guest night) 38.65 31
Total GHG emissions (Scope 1 & 2): Location-based Intensity (kg CO2e per guest night) Hong Kong Intensity (kg CO2e per guest night) 38.17 31
Total GHG emissions (Scope 1 & 2): Location-based Intensity (kg CO2e per guest night) Mainland China Intensity (kg CO2e per guest night) 40.89 31
Total GHG emissions (Scope 1 & 2): Location-based Mainland China Tonnes CO2e 4099 31
Total GHG emissions (Scope 1 & 2): Market-based Tonnes CO2e 25538 20945 22151 31
Total GHG emissions (Scope 1 & 2): Market-based Hong Kong Tonnes CO2e 16277 31
Total GHG emissions (Scope 1 & 2): Market-based Intensity (kg CO2e per guest night) Intensity (kg CO2e per guest night) 45.89 45.88 32.65 31
Total GHG emissions (Scope 1 & 2): Market-based Intensity (kg CO2e per guest night) Hong Kong Intensity (kg CO2e per guest night) 29.15 31
Total GHG emissions (Scope 1 & 2): Market-based Intensity (kg CO2e per guest night) Mainland China Intensity (kg CO2e per guest night) 48.06 31
Total GHG emissions (Scope 1 & 2): Market-based Mainland China Tonnes CO2e 5894 31
Total GHG emissions Scope 1 tonnes CO2e 1921 1808 2619 20
Total GHG emissions Scope 2 tonnes CO2e 23567 19037 19552 20
Total GHG emissions Scope 3 tonnes CO2e 163 172 20

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 Report Pages
Category 5: Waste generated in operations Tonnes CO2e 90 31
Category 5: Waste generated in operations Hong Kong Tonnes CO2e 62 31
Category 5: Waste generated in operations Mainland China Tonnes CO2e 28 31
Total waste generated Tonnes 2341.46 31

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 Report Pages
General refuse to landfill Tonnes 2170.7 31
General refuse to landfill Hong Kong Tonnes 2170.7 31
General refuse to landfill Mainland China Tonnes 0.69 31
Incinerated waste Tonnes 38.62 31
Non-hazardous waste recycled Food waste Tonnes 78.97 31
Non-hazardous waste recycled Food waste Hong Kong Tonnes 29.3 31
Non-hazardous waste recycled Food waste Mainland China Tonnes 49.77 31
Non-hazardous waste recycled Glass Tonnes 14.58 31
Non-hazardous waste recycled Glass Hong Kong Tonnes 11.72 31
Non-hazardous waste recycled Glass Mainland China Tonnes 2.86 31
Non-hazardous waste recycled Metals Tonnes 0.3 31
Non-hazardous waste recycled Metals Hong Kong Tonnes 0.28 31
Non-hazardous waste recycled Metals Mainland China Tonnes 0.01 31
Non-hazardous waste recycled Paper Tonnes 27.42 31
Non-hazardous waste recycled Paper Hong Kong Tonnes 25.76 31
Non-hazardous waste recycled Paper Mainland China Tonnes 1.66 31
Non-hazardous waste recycled Plastics Tonnes 2.24 31
Non-hazardous waste recycled Plastics Hong Kong Tonnes 1.05 31
Non-hazardous waste recycled Plastics Mainland China Tonnes 1.19 31
Non-hazardous waste recycled Soap Tonnes 0.81 31
Non-hazardous waste recycled Soap Hong Kong Tonnes 0.81 31
Total waste generated Hong Kong Tonnes 2246.47 31
Total waste generated Mainland China Tonnes 94.99 31

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
Hazardous waste recycled Fluorescent lamps, light bulbs, waste ink cartridge and waste battery Tonnes 1.13 31
Hazardous waste recycled Fluorescent lamps, light bulbs, waste ink cartridge and waste battery Hong Kong Tonnes 1.13 31
Hazardous waste recycled Waste cooking oil Tonnes 6.7 31
Hazardous waste recycled Waste cooking oil Hong Kong Tonnes 6.42 31
Hazardous waste recycled Waste cooking oil Mainland China Tonnes 0.28 31

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Energy consumption in Hong Kong GJ 56795 31944 39318 20
Energy consumption in Mainland China GJ 114621 111889 113515 20
Energy intensity in Hong Kong GJ per guest night 0.52 0.68 0.33 20
Energy intensity in Mainland China GJ per guest night 0.32 0.27 0.2 20
LPG consumption GJ 9 31
Piped natural gas (PNG) consumption GJ 12806 31
Piped natural gas (PNG) consumption Mainland China GJ 12806 31
Purchased electricity consumption GJ 125820 31
Purchased electricity consumption Hong Kong GJ 99474 31
Purchased electricity consumption Mainland China GJ 26346 31
Purchased steam consumption GJ 818 31
Total energy consumption GJ 152833 31
Total energy consumption Hong Kong GJ 113515 31
Total energy consumption Intensity (GJ per guest night) Intensity (GJ per guest night) 0.23 31
Total energy consumption Intensity (GJ per guest night) Hong Kong Intensity (GJ per guest night) 0.2 31
Total energy consumption Intensity (GJ per guest night) Mainland China Intensity (GJ per guest night) 0.33 31
Total energy consumption Mainland China GJ 39318 31
Towngas consumption GJ 13001 31
Towngas consumption Hong Kong GJ 13901 31
Unleaded petrol consumption GJ 240 31
Unleaded petrol consumption Hong Kong GJ 240 31

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Wastewater discharge m3 252398 215804 235879 31
Wastewater discharge Hong Kong m3 153669 31
Wastewater discharge Mainland China m3 81910 31
Water consumption m3 308820 255028 292016 31
Water consumption Hong Kong m3 193728 210106 31
Water consumption Intensity (m3 per guest night) Intensity (m3 per guest night) 0.43 31
Water consumption Intensity (m3 per guest night) Hong Kong Intensity (m3 per guest night) 0.38 31
Water consumption Intensity (m3 per guest night) Mainland China Intensity (m3 per guest night) 0.55 31
Water consumption Mainland China m3 112910 61230 81910 31

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2021 2022 2023 Report Pages
Packaging material used HKEX KPI A2.5 - Packaging Material Tonnes 8.08 12.98 6.95 32
Packaging material used HKEX KPI A2.5 - Packaging Material (Hong Kong) Tonnes 5.03 6.07 3.22 32
Packaging material used HKEX KPI A2.5 - Packaging Material (Mainland China) Tonnes 3.05 6.91 3.73 32

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Employees 30–50, General Staff, Hong Kong (51%), (52%), (54%) 364 354 326 33
Employees 30–50, General Staff, Mainland China (23%), (26%), (41%) 146 40 53 33
Employees 30–50, General Staff, Total (45%), (49%), (55%) 510 394 379 33
Employees 30–50, Middle Management, Hong Kong (72%), (75%), (79%) 90 90 101 33
Employees 30–50, Middle Management, Mainland China (84%), (88%), (91%) 38 36 31 33
Employees 30–50, Middle Management, Total (75%), (77%) 128 126 132 33
Employees 30–50, Senior Management, Hong Kong (38%), (41%), (50%) 9 6 7 33
Employees 30–50, Senior Management, Mainland China (100%), (86%), (88%) 9 6 7 33
Employees 30–50, Senior Management, Total (52%), (56%), (69%) 18 12 14 33
Employees 51 or above, General Staff, Hong Kong (23%), (27%) 141 148 173 33
Employees 51 or above, General Staff, Mainland China (10%), (7%), (8%) 40 14 14 33
Employees 51 or above, General Staff, Total (13%), (20%), (22%) 120 162 187 33
Employees 51 or above, Middle Management, Hong Kong (10%), (17%), (3%) 3 13 23 33
Employees 51 or above, Middle Management, Mainland China (22%), (26%), (33%) 10 14 9 33
Employees 51 or above, Middle Management, Total (17%), (19%), (9%) 13 27 32 33
Employees 51 or above, Senior Management, Hong Kong (44%), (59%), (63%) 8 10 10 33
Employees 51 or above, Senior Management, Mainland China (13%), (14%) 1 1 33
Employees 51 or above, Senior Management, Total (31%), (44%), (48%) 8 11 11 33
Employees below 30, General Staff, Hong Kong (23%), (28%), (31%) 147 171 195 33
Employees below 30, General Staff, Mainland China (42%), (55%), (62%) 150 107 113 33
Employees below 30, General Staff, Total (30%), (34%), (36%) 297 278 308 33
Employees below 30, Middle Management, Hong Kong (6%), (7%) 7 8 7 33
Employees below 30, Middle Management, Mainland China (41%), (44%), (53%) 9 7 7 33
Employees below 30, Middle Management, Total (11%), (12%), (13%) 16 15 14 33
Female employees, General Staff, Hong Kong (40%), (44%) 281 289 338 33
Female employees, General Staff, Mainland China (38%), (43%), (50%) 195 65 56 33
Female employees, General Staff, Total (40%), (43%), (46%) 437 356 394 33
Female employees, Middle Management, Hong Kong (14%), (15%) 17 16 17 33
Female employees, Middle Management, Mainland China (29%), (44%), (65%) 5 11 8 33
Female employees, Middle Management, Total (14%), (19%), (20%) 18 26 25 33
Female employees, Senior Management, Hong Kong (18%), (25%), (28%) 5 4 3 33
Female employees, Senior Management, Mainland China (25%), (29%), (33%) 3 2 2 33
Female employees, Senior Management, Total (20%), (26%), (27%) 7 6 5 33
Gender distribution of permanent contract employees GRI 2-7; HKEX KPI B1.1 - Female 292 314 329 32
Gender distribution of permanent contract employees GRI 2-7; HKEX KPI B1.1 - Female (Hong Kong) 292 314 329 32
Gender distribution of permanent contract employees GRI 2-7; HKEX KPI B1.1 - Male 404 394 406 32
Gender distribution of permanent contract employees GRI 2-7; HKEX KPI B1.1 - Male (Hong Kong) 404 394 406 32
Male employees, General Staff, Hong Kong (56%), (60%) 361 356 358 33
Male employees, General Staff, Mainland China (50%), (57%), (62%) 199 107 116 33
Male employees, General Staff, Total (56%), (57%), (60%) 560 463 474 33
Male employees, Middle Management, Hong Kong (85%), (86%) 97 96 98 33
Male employees, Middle Management, Mainland China (35%), (56%), (71%) 12 6 9 33
Male employees, Middle Management, Total (80%), (81%), (86%) 109 102 107 33
Male employees, Senior Management, Hong Kong (72%), (75%), (82%) 13 12 14 33
Male employees, Senior Management, Mainland China (67%), (71%), (75%) 6 5 6 33
Male employees, Senior Management, Total (73%), (74%), (80%) 19 17 20 33
Minority group, General Staff, Hong Kong (19%), (20%), (21%) 119 127 131 33
Minority group, General Staff, Mainland China (16%), (19%) 64 33 33 33
Minority group, General Staff, Total (19%), (20%) 183 160 164 33
Minority group, Middle Management, Hong Kong (3%), (5%), (8%) 3 5 9 33
Minority group, Middle Management, Mainland China (24%), (38%), (9%) 4 4 6 33
Minority group, Middle Management, Total (11%), (6%), (7%) 7 9 15 33
Minority group, Senior Management, Hong Kong (50%), (53%), (56%) 9 9 9 33
Minority group, Senior Management, Mainland China (33%), (43%) 3 3 33
Minority group, Senior Management, Total (39%), (46%) 12 12 9 33
New employee hires, 30–50, Hong Kong (14%), (22%), (41%) 179 39 41 33
New employee hires, 30–50, Mainland China (19%), (43%), (9%) 108 11 10 33
New employee hires, 30–50, Total (15%), (21%), (31%) 287 50 51 33
New employee hires, 51 or above, Hong Kong (1%), (5%), (9%) 5 25 9 33
New employee hires, 51 or above, Mainland China (12%), (3%) 4 6 33
New employee hires, 51 or above, Total (1%), (6%) 5 21 15 33
New employee hires, Below 30, Hong Kong (41%), (55%), (75%) 178 150 139 33
New employee hires, Below 30, Mainland China (21%), (39%), (69%) 99 27 35 33
New employee hires, Below 30, Total (31%), (54%), (73%) 277 177 174 33
New employee hires, Female, Hong Kong (10%), (11%), (56%) 247 19 21 33
New employee hires, Female, Mainland China (34%), (5%), (57%) 81 72 6 33
New employee hires, Female, Total (11%), (38%) 217 29 27 33
New employee hires, General Staff, Hong Kong (80%), (88%), (99%) 570 161 139 33
New employee hires, General Staff, Mainland China (24%), (57%), (99%) 256 83 43 33
New employee hires, General Staff, Total (74%), (76%), (99%) 566 244 182 33
New employee hires, Group overall, Hong Kong (42%), (98%) 325 305 182 33
New employee hires, Group overall, Mainland China (67%), (89%), (95%) 256 79 77 33
New employee hires, Group overall, Total (49%), (97%), (98%) 581 384 239 33
New employee hires, Male, Hong Kong (44%), (89%), (90%) 193 164 165 33
New employee hires, Male, Mainland China (43%), (66%), (95%) 159 55 48 33
New employee hires, Male, Total (62%), (89%) 352 219 213 33
New employee hires, Middle Management, Hong Kong (89%) N/A N/A 49 33
New employee hires, Middle Management, Mainland China (11%) N/A N/A 4 33
New employee hires, Middle Management, Total (21%) N/A N/A 53 33
New employee hires, Senior Management, Hong Kong (1%), (2%), (3%) 3 4 5 33
New employee hires, Senior Management, Total (1%), (2%) 3 4 5 33
Non-minority group, General Staff, Hong Kong (80%), (81%), (87%) 570 578 604 33
Non-minority group, General Staff, Mainland China (81%), (84%), (90%) 354 186 170 33
Non-minority group, General Staff, Total (80%), (81%) 924 730 774 33
Non-minority group, Middle Management, Hong Kong (92%), (95%), (97%) 94 101 92 33
Non-minority group, Middle Management, Mainland China (62%), (76%), (91%) 41 26 27 33
Non-minority group, Middle Management, Total (89%), (93%), (94%) 135 127 119 33
Non-minority group, Senior Management, Hong Kong (41%), (50%), (63%) 8 10 7 33
Non-minority group, Senior Management, Mainland China (57%), (67%), (88%) 6 4 7 33
Non-minority group, Senior Management, Total (54%), (61%) 14 14 14 33
Total workforce by gender, employment type and contract type GRI 2-7; HKEX KPI B1.1 - Female 511 427 454 32
Total workforce by gender, employment type and contract type GRI 2-7; HKEX KPI B1.1 - Female (Hong Kong) 331 347 386 32
Total workforce by gender, employment type and contract type GRI 2-7; HKEX KPI B1.1 - Female (Mainland China) 180 84 78 32
Total workforce by gender, employment type and contract type GRI 2-7; HKEX KPI B1.1 - Fixed-term 493 301 330 32
Total workforce by gender, employment type and contract type GRI 2-7; HKEX KPI B1.1 - Fixed-term (Hong Kong) 84 88 114 32
Total workforce by gender, employment type and contract type GRI 2-7; HKEX KPI B1.1 - Fixed-term (Mainland China) 409 213 216 32
Total workforce by gender, employment type and contract type GRI 2-7; HKEX KPI B1.1 - Full-time 1154 993 1027 32
Total workforce by gender, employment type and contract type GRI 2-7; HKEX KPI B1.1 - Full-time (Hong Kong) 745 780 811 32
Total workforce by gender, employment type and contract type GRI 2-7; HKEX KPI B1.1 - Full-time (Mainland China) 409 213 216 32
Total workforce by gender, employment type and contract type GRI 2-7; HKEX KPI B1.1 - Male 678 582 601 32
Total workforce by gender, employment type and contract type GRI 2-7; HKEX KPI B1.1 - Male (Hong Kong) 453 449 463 32
Total workforce by gender, employment type and contract type GRI 2-7; HKEX KPI B1.1 - Male (Mainland China) 229 129 138 32
Total workforce by gender, employment type and contract type GRI 2-7; HKEX KPI B1.1 - Part-time 35 16 38 32
Total workforce by gender, employment type and contract type GRI 2-7; HKEX KPI B1.1 - Part-time (Hong Kong) 35 16 38 32
Total workforce by gender, employment type and contract type GRI 2-7; HKEX KPI B1.1 - Permanent 696 708 735 32
Total workforce by gender, employment type and contract type GRI 2-7; HKEX KPI B1.1 - Permanent (Hong Kong) 696 708 735 32
Total workforce by gender, employment type and contract type GRI 2-7; HKEX KPI B1.1 - Total workforce 1189 1009 1055 32
Total workforce by gender, employment type and contract type GRI 2-7; HKEX KPI B1.1 - Total workforce (Hong Kong) 780 796 849 32
Total workforce by gender, employment type and contract type GRI 2-7; HKEX KPI B1.1 - Total workforce (Mainland China) 409 213 216 32

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Absentee rate by gender and by region in percentage - Group overall (Hong Kong) 1.62% 34
Absentee rate by gender and by region in percentage - Group overall (Mainland China) 0.86% 34
Absentee rate by gender and by region in percentage - Group overall (Total) 1.19% 34
Absentee rate by gender and by region in percentage - Male (Hong Kong) 1.26% 34
Absentee rate by gender and by region in percentage - Male (Mainland China) 0.85% 34
Absentee rate by gender and by region in percentage - Male (Total) 1.14% 34
Employee turnover, 30–50, Hong Kong (23%), (64%), (66%) 99 129 119 33
Employee turnover, 30–50, Mainland China (65%), (69%) 126 90 26 33
Employee turnover, 30–50, Total (40%), (43%), (62%) 225 219 145 33
Employee turnover, 51 or above, Hong Kong (11%), (3%) 15 22 21 33
Employee turnover, 51 or above, Mainland China (100%), (34%), (65%) 269 131 13 33
Employee turnover, 51 or above, Total (13%), (15%), (36%) 284 153 34 33
Employee turnover, Below 30, Hong Kong (25%), (47%) 225 49 46 33
Employee turnover, Below 30, Mainland China (13%), (14%), (2%) 26 2 7 33
Employee turnover, Below 30, Total (20%), (23%), (45%) 102 51 53 33
Employee turnover, Female, Hong Kong (10%), (17%), (25%) 110 19 31 33
Employee turnover, Female, Mainland China (29%), (43%), (5%) 105 64 10 33
Employee turnover, Female, Total (18%), (38%), (54%) 215 156 41 33
Employee turnover, General Staff, Hong Kong (52%), (71%), (80%) 409 295 210 33
Employee turnover, General Staff, Mainland China (49%), (80%), (84%) 202 128 60 33
Employee turnover, General Staff, Total (42%), (51%), (81%) 611 423 270 33
Employee turnover, Group overall, Hong Kong (52%), (71%), (81%) 409 295 267 33
Employee turnover, Group overall, Mainland China (49%), (80%), (85%) 202 128 75 33
Employee turnover, Group overall, Total (42%), (51%), (82%) 611 423 342 33
Employee turnover, Male, Hong Kong (53%), (83%), (90%) 229 175 155 33
Employee turnover, Male, Mainland China (45%), (71%), (95%) 111 92 36 33
Employee turnover, Male, Total (46%), (62%), (82%) 350 267 191 33
Employee turnover, Middle Management, Hong Kong (38%) N/A N/A 53 33
Employee turnover, Middle Management, Mainland China (40%) N/A N/A 6 33
Employee turnover, Middle Management, Total (34%) N/A N/A 59 33
Employee turnover, Senior Management, Hong Kong (14%), (3%) N/A 53 5 33
Employee turnover, Senior Management, Mainland China (40%) N/A 6 4 33
Employee turnover, Senior Management, Total (14%), (4%) N/A 59 9 33
Parental leave — Retention rate by gender (Female) 100% 34
Parental leave — Retention rate by gender (Male) 100% 34
Parental leave — Return to work rate (Group overall) 100% 34
Voluntary turnover - 30–50 (number and percentage) 81 (20%) 34
Voluntary turnover - 51 or above (number and percentage) 38 (31%) 34
Voluntary turnover - Below 30 (number and percentage) 89 (29%) 34
Voluntary turnover - Female (number and percentage) 122 (29%) 34
Voluntary turnover - General Staff (number and percentage) 258 (28%) 34
Voluntary turnover - Group overall (number and percentage) 271 (28%) 34
Voluntary turnover - Male (number and percentage) 148 (26%) 34
Voluntary turnover - Middle Management (number and percentage) 9 (20%) 34
Voluntary turnover - Senior Management (number and percentage) 3 (26%) 34

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2023 Report Pages
Injury incident rate by gender and by region per 100 employees - Female (Hong Kong) 4.4 34
Injury incident rate by gender and by region per 100 employees - Female (Mainland China) 2.6 34
Injury incident rate by gender and by region per 100 employees - Female (Total) 3.4 34
Injury incident rate by gender and by region per 100 employees - Group overall (Hong Kong) 4 34
Injury incident rate by gender and by region per 100 employees - Group overall (Mainland China) 4.6 34
Injury incident rate by gender and by region per 100 employees - Group overall (Total) 4.1 34
Injury incident rate by gender and by region per 100 employees - Male (Hong Kong) 4.3 34
Injury incident rate by gender and by region per 100 employees - Male (Mainland China) 5.8 34
Injury incident rate by gender and by region per 100 employees - Male (Total) 4.7 34

Lost days due to work injury.

Indicator Unit 2023 Report Pages
Absentee rate by gender and by region in percentage - Female (Hong Kong) 1.48% 34
Absentee rate by gender and by region in percentage - Female (Mainland China) 0.89% 34
Absentee rate by gender and by region in percentage - Female (Total) 1.17% 34
Lost day rate by gender and by region in percentage - Female (Hong Kong) 0.16% 34
Lost day rate by gender and by region in percentage - Female (Mainland China) 0.49% 34
Lost day rate by gender and by region in percentage - Female (Total) 0.28% 34
Lost day rate by gender and by region in percentage - Group overall (Hong Kong) 0.21% 34
Lost day rate by gender and by region in percentage - Group overall (Mainland China) 0.42% 34
Lost day rate by gender and by region in percentage - Group overall (Total) 0.27% 34
Lost day rate by gender and by region in percentage - Male (Hong Kong) 0.25% 34
Lost day rate by gender and by region in percentage - Male (Mainland China) 0.37% 34
Lost day rate by gender and by region in percentage - Male (Total) 0.26% 34
Lost-time injury rate (LTIR) by gender and by region - Female (Hong Kong) 3.2 34
Lost-time injury rate (LTIR) by gender and by region - Female (Mainland China) 3.4 34
Lost-time injury rate (LTIR) by gender and by region - Female (Total) 3.8 34
Lost-time injury rate (LTIR) by gender and by region - Group overall (Hong Kong) 4 34
Lost-time injury rate (LTIR) by gender and by region - Group overall (Mainland China) 6.2 34
Lost-time injury rate (LTIR) by gender and by region - Group overall (Total) 4.4 34
Lost-time injury rate (LTIR) by gender and by region - Male (Hong Kong) 4.7 34
Lost-time injury rate (LTIR) by gender and by region - Male (Mainland China) 7.9 34
Lost-time injury rate (LTIR) by gender and by region - Male (Total) 5 34
Number of lost days by gender and by region - Female (Hong Kong) 62 34
Number of lost days by gender and by region - Female (Mainland China) 83 34
Number of lost days by gender and by region - Female (Total) 145 34
Number of lost days by gender and by region - Group overall (Hong Kong) 274 34
Number of lost days by gender and by region - Group overall (Mainland China) 178 34
Number of lost days by gender and by region - Group overall (Total) 452 34
Number of lost days by gender and by region - Male (Hong Kong) 212 34
Number of lost days by gender and by region - Male (Mainland China) 95 34
Number of lost days by gender and by region - Male (Total) 307 34

The average training hours completed per employee by gender and employee category.

Indicator Unit 2023 Report Pages
Average training hours per employee by gender, age group and by employment category - 30–50 hours 86.5 34
Average training hours per employee by gender, age group and by employment category - 51 or above hours 78.5 34
Average training hours per employee by gender, age group and by employment category - Below 30 hours 98.4 34
Average training hours per employee by gender, age group and by employment category - Female hours 95.5 34
Average training hours per employee by gender, age group and by employment category - General staff hours 90.2 34
Average training hours per employee by gender, age group and by employment category - Group overall hours 92.7 34
Average training hours per employee by gender, age group and by employment category - Male hours 91.1 34
Average training hours per employee by gender, age group and by employment category - Middle management hours 88.2 34
Average training hours per employee by gender, age group and by employment category - Senior management hours 88.2 34
Training hours by type - Mandatory hours 32964 34
Training hours by type - Mandatory (Hong Kong) hours 7481 34
Training hours by type - Mandatory (Mainland China) hours 25283 34
Training hours by type - Non-mandatory hours 57623 34
Training hours by type - Non-mandatory (Hong Kong) hours 54007 34
Training hours by type - Non-mandatory (Mainland China) hours 3616 34
Training hours by type - Total hours 90587 34
Training hours by type - Total (Hong Kong) hours 61488 34
Training hours by type - Total (Mainland China) hours 28899 34

Number of suppliers by geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Number of suppliers by geographical region HKEX KPI A5.1 - Hong Kong 146 109 179 32
Number of suppliers by geographical region HKEX KPI A5.1 - Mainland China 57 28 31 32
Number of suppliers by geographical region HKEX KPI A5.1 - Others 1 32

The types of emissions and respective emissions data.

Standard Indicator Unit 2021 2022 2023
Airborne Particulate Matter (PM) Emissions kg 0.56 0.16 0.2
NOâ‚“ Emissions kg 57.56 54.36 59.45

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Direct GHG Emissions (Scope 1) Tonnes CO2e 1921 1908 2619
Indirect Energy Emissions (Scope 2) Tonnes CO2e 23567 23027 23632
Scope 3 GHG Emissions (Purchased Goods/Services) Tonnes CO2e 73
Total GHG Emissions Tonnes CO2e 25589 24885 26251
Total GHG Emissions Intensity (By Unit Product) kg CO2e per guest night 45.89 45.88 38.65
Total Other Indirect Energy Emissions (Scope 3) Tonnes CO2e None 120 163

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Total Hazardous Waste Tonnes 2341.46

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Glass Waste Tonnes 14.58
Non-Hazardous Waste (Kitchen Waste) Tonnes 78.97
Non-Hazardous Waste Disposed Tonnes 2309.32
Non-Hazardous Waste Incineration Tonnes 38.62
Non-Hazardous Waste Landfilling Tonnes 2170.7
Non-Hazardous Waste Recycled Tonnes 124.32
Paper Waste Tonnes 27.42
Plastic Waste Tonnes 2.24
Recycling Rate of Non-Hazardous Waste Percent 5.13

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Gasoline Consumption GJ 240
LPG Consumption GJ 9
Natural Gas Consumption GJ 12806
Purchased Electricity GJ 125820
Purchased Steam GJ 818
Total Energy Consumption GJ 171416 143833 152833

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Total Wastewater Discharge m3 252398 215804 235879
Water Consumption m3 308820 255028 292016
Water Consumption Intensity (By Revenue) Intensity (m3 per guest night) 0.43

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2021 2022 2023
Packaging Materials Consumed Tonnes 8.08 12.98 6.95

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Employees Aged 30-50 employees 656 532 525
Number of Employees Aged 30-50 (Female) employees 18 26 25
Number of Employees Aged 30-50 (Male) employees 128 126 132
Number of Employees Aged Above 50 employees 220 184 208
Number of Employees Aged Above 50 (Female) employees 8 11 11
Number of Employees Aged Above 50 (Male) employees 13 27 32
Number of Employees Aged Below 30 employees 313 293 322
Number of Employees Aged Below 30 (Female) employees 16 15 14
Number of Employees Aged Below 30 (Male) employees 297 278 308
Number of Employees in Hong Kong employees 780 796 849
Number of Employees in Hong Kong (Female) employees 331 347 386
Number of Employees in Hong Kong (Male) employees 453 449 463
Number of Employees in Hong Kong and Mainland China employees 1189 1009 1055
Number of Employees in Mainland China employees 409 213 216
Number of Employees in Mainland China (Female) employees 180 84 78
Number of Employees in Mainland China (Male) employees 229 129 138
Number of Female Employees employees 511 427 454
Number of Full-time Employees employees 1154 993 1027
Number of General Employees employees 988 814 852
Number of General Employees (Female) employees 437 356 394
Number of General Employees(Male) employees 560 463 474
Number of Male Employees employees 678 582 601
Number of Middle Management Employees employees 157 168 178
Number of Middle Management Employees (Female) employees 18 26 25
Number of Middle Management Employees (Male) employees 109 102 107
Number of New Employees employees 581 384 239
Number of New Employees (Above 50) employees 5 21 15
Number of New Employees (Aged 30-50) employees 287 50 51
Number of New Employees (Aged Below 30) employees 277 177 174
Number of New Employees (Female) employees 217 29 27
Number of New Employees (Hong Kong) employees 325 305 182
Number of New Employees (Mainland China) employees 256 79 77
Number of New Employees (Male) employees 352 219 213
Number of New Employees (Middle Management) employees 53
Number of New Employees (Senior Management) employees 3 4 5
Number of Part-time Employees employees 35 16 38
Number of Senior Management Employees employees 44 27 25
Number of Senior Management Employees (Female) employees 7 6 5
Number of Senior Management Employees (Male) employees 37 21 20
Number of Total Employees employees 1189 1009 1055
Percentage of Employees Aged 30-50 % 55.2 52.7 49.8
Percentage of Employees Aged Above 50 % 18.5 18.2 19.7
Percentage of Employees Aged Below 30 % 26.3 29 30.5
Percentage of Employees in Hong Kong % 65.6 78.9 80.5
Percentage of Employees in Hong Kong and Mainland China % 100 100 100
Percentage of Employees in Mainland China % 34.4 21.1 20.5
Percentage of Female Employees % 43 42.3 43
Percentage of Full-time Employees % 97.1 98.4 97.3
Percentage of General Employees % 83.1 80.7 80.8
Percentage of Male Employees % 57 57.7 57
Percentage of Middle Management Employees % 13.2 16.7 16.9
Percentage of New Employees % 48.9 38.1 22.7
Percentage of Part-time Employees % 2.9 1.6 3.6
Percentage of Senior Management Employees % 3.7 2.7 2.4

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Turnover Rate of Employees Aged 30-50 % 40 43 62
Turnover Rate of Employees Aged Above 50 % 13 36 15
Turnover Rate of Employees Aged Below 30 % 45 20 23
Turnover Rate of Female Employees % 38 54 18
Turnover Rate of General Employees % 81
Turnover Rate of Male Employees % 62 46 82
Turnover Rate of Middle Management Employees % 34
Turnover Rate of Senior Management Employees % 14 4
Turnover Rate of Total Employees % 51 42 82

Lost days due to work injury.

Standard Indicator Unit 2023
Lost Days Due to Work-related Injuries days 452
Lost Days Due to Work-related Injuries (Hong Kong) days 274
Lost Days Due to Work-related Injuries (Mainland China) days 178
Lost Time Injury Frequency Rate (Hong Kong) 4
Lost Time Injury Frequency Rate (LTIFR/LTIR) 4.4
Lost Time Injury Frequency Rate (Mainland China) 6.2

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2023
Average Training Hours (Employees Aged 30-50) hours 86.5
Average Training Hours (Employees Over 50) hours 78.5
Average Training Hours (Employees Under 30) hours 98.4
Average Training Hours (Female) hours 95.5
Average Training Hours (General Staff) hours 90.2
Average Training Hours (Male) hours 91.1
Average Training Hours (Middle Management) hours 88.2
Average Training Hours (Senior Management) hours 88.2
Average Training Hours per Employee hours 92.7
Total Training Hours hours 90587

Number of suppliers by geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Suppliers in Hong Kong 146 109 179
Number of Suppliers in Mainland China 57 28 31
Number of Suppliers in Overseas 1
Number of Total Suppliers 203 137 211