2023 Social Responsibility & Environmental, Social, and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Particulate matter | ton | 0.01 | 0.003 | 0.004 | 88 |
| Total CO emissions | ton | 0.77 | 0.21 | 0.31 | 88 |
| Total HC emissions | ton | 0.09 | 0.02 | 0.04 | 88 |
| Total NOx emissions | ton | 0.04 | 0.01 | 0.01 | 88 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| GHG emissions (Scope 1) | tCO₂e | 371.1 | 316.8 | 312.36 | 88 |
| GHG emissions (Scope 2) | tCO₂e | 4249.13 | 9927.22 | 10811.24 | 88 |
| GHG emissions (Scope 3) | tCO₂e | —— | —— | 14508.75 | 88 |
| GHG emissions per capita (Scope 3) | tCO₂e/person | —— | —— | 1.04 | 88 |
| GHG emissions per unit area (Scope 1 and Scope 2) | tCO₂e/m² | 0.054 | 0.046 | 0.039 | 88 |
| Total GHG emissions (Scope 1 and Scope 2) | tCO₂e | 4620.23 | 10244.02 | 11123.6 | 88 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Total amount of hazardous waste | ton | 98.06 | 41.81 | 16.98 | 88 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Total amount of non-hazardous waste | ton | 233.2 | 394.01 | 374.08 | 88 |
| Total amount of waste generated | ton | 331.26 | 435.82 | 391.06 | 88 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Gasoline consumption | liter | 118026.64 | 94027.16 | 105413.5 | 88 |
| Natural gas consumption | m³ | 24372 | 30272.41 | 36245.39 | 88 |
| Purchased electricity consumption | MWh | 7277.16 | 17407.02 | 18877.88 | 88 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Total water consumption | ton | 23041.8 | 73582.38 | 72939.81 | 88 |
| Water consumption per unit area | ton/m² | 0.27 | 0.33 | 0.25 | 88 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Volume of packaging materials | ton | 1.7 | 1.8 | 1.7 | 88 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Labor contract signing rate | % | 100 | 100 | 100 | 90 |
| Number of directors | person | 14 | 14 | 13 | 87 |
| Number of directors aged between 30 and 40 | person | 2 | 1 | 87 | |
| Number of directors aged between 41 and 50 | person | 2 | 5 | 7 | 87 |
| Number of directors aged over 50 | person | 10 | 8 | 6 | 87 |
| Number of employee supervisors | person | 2 | 2 | 2 | 87 |
| Number of employees aged <30 | person | 4369 | 5774 | 4748 | 90 |
| Number of employees aged >50 | person | 570 | 640 | 697 | 90 |
| Number of employees aged between 30 and 50 | person | 6839 | 7733 | 8456 | 90 |
| Number of employees in Hong Kong | person | 206 | 241 | 248 | 90 |
| Number of employees in Mainland of China | person | 11572 | 13906 | 13653 | 90 |
| Number of ethnic minority employees | person | 527 | 656 | 639 | 90 |
| Number of female directors | person | 4 | 4 | 2 | 87 |
| Number of female employees | person | 4971 | 6116 | 5808 | 90 |
| Number of female employees in management positions | person | 16 | 19 | 19 | 90 |
| Number of female supervisors | person | 3 | 2 | 2 | 87 |
| Number of independent non-executive directors | person | 5 | 5 | 5 | 87 |
| Number of male directors | person | 10 | 10 | 11 | 87 |
| Number of male employees | person | 6807 | 8031 | 8093 | 90 |
| Number of male employees in management positions | person | 110 | 111 | 108 | 90 |
| Number of male supervisors | person | 2 | 3 | 4 | 87 |
| Number of middle managers | person | 109 | 114 | 112 | 90 |
| Number of new campus hires | person | 807 | 2014 | 618 | 90 |
| Number of new female employees | person | 954 | 1531 | 531 | 90 |
| Number of new male employees | person | 1590 | 1846 | 877 | 90 |
| Number of non-executive directors | person | 7 | 7 | 6 | 87 |
| Number of non-management employees | person | 11652 | 14017 | 13774 | 90 |
| Number of senior managers | person | 17 | 16 | 15 | 90 |
| Number of supervisors | person | 5 | 5 | 6 | 87 |
| Number of supervisors aged between 41 and 50 | person | 3 | 2 | 2 | 87 |
| Number of supervisors aged over 50 | person | 2 | 3 | 4 | 87 |
| Operating revenue | RMB100 million | 298.72 | 275.65 | 232.43 | 87 |
| Social insurance coverage rate | % | 100 | 100 | 100 | 90 |
| Total assets | RMB100 million | 4527.91 | 5092.06 | 5227.52 | 87 |
| Total number of employees (full-time) | person | 11778 | 14147 | 13901 | 90 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate | % | 9.49 | 8.17 | 11.73 | 90 |
| Employee turnover rate (Hong Kong) | % | 25.36 | 21.99 | 16.77 | 90 |
| Employee turnover rate (Mainland of China) | % | 9.13 | 7.92 | 11.64 | 90 |
| Employee turnover rate (age 30-50) | % | 7.25 | 6.4 | 6.38 | 90 |
| Employee turnover rate (age <30) | % | 12.51 | 10.3 | 19.86 | 90 |
| Employee turnover rate (age >50) | % | 13.5 | 11.04 | 12.42 | 90 |
| Employee turnover rate (female) | % | 8.69 | 7.79 | 13.18 | 90 |
| Employee turnover rate (male) | % | 10.06 | 8.46 | 10.65 | 90 |
Lost days due to work injury.
| Indicator | Unit | 2021 | 2023 | Report Pages |
|---|---|---|---|---|
| Working days lost due to work-related injuries | day | 125 | 57.5 | 91 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Employee medical examination coverage rate | % | 100 | 100 | 100 | 91 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Coverage of employee training | % | 90 | 87.45 | 94.05 | 91 |
| Coverage of employee training by employee type: Middle managers | % | 86.5 | 100 | 100 | 91 |
| Coverage of employee training by employee type: Non-management employees | % | 93.5 | 86.63 | 94 | 91 |
| Coverage of employee training by employee type: Senior managers | % | 100 | 100 | 100 | 91 |
| Coverage of employee training by gender: Female | % | 89.7 | 85.38 | 92.6 | 91 |
| Coverage of employee training by gender: Male | % | 90.2 | 89.08 | 95.09 | 91 |
| Employee training attendance | person-time | 107895 | 135541 | 91 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Average training hours per employee | hour | 45.2 | 45.83 | 48.69 | 91 |
| Average training hours per employee by employee type: Middle managers | hour | 40.6 | 333.4 | 353.57 | 91 |
| Average training hours per employee by employee type: Non-management employees | hour | 49.2 | 42.98 | 48.5 | 91 |
| Average training hours per employee by employee type: Senior managers | hour | 40 | 179.57 | 170 | 91 |
| Average training hours per employee by gender: Female | hour | 46.6 | 42.4 | 46.62 | 91 |
| Average training hours per employee by gender: Male | hour | 44.8 | 48.44 | 50.18 | 91 |
| Proportion of employees who receive regular performance and career development evaluations | % | 100 | 100 | 100 | 91 |
| Total expense of employee training | RMB10000 | 1131 | 1300 | 1986 | 91 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of suppliers | supplier | 465 | 483 | 833 | 89 |
| Number of suppliers from Hong Kong, Macau, Taiwan, and overseas | supplier | 5 | 5 | 11 | 89 |
| Number of suppliers from the mainland of China | supplier | 460 | 478 | 822 | 89 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Coverage of supplier audit | % | 100 | 100 | 100 | 89 |
| Proportion of new suppliers signing the Qualified Supplier Pledge | % | 100 | 100 | 100 | 89 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Complaint resolution rate | % | 100 | 100 | 100 | 89 |
| Customer satisfaction rate | % | 99 | 99 | 99 | 89 |
| Number of complaints received about products or services | case | 83 | 107 | 110 | 89 |
| Number of problems resolved by customer inquiries | 10000 case | 436 | 473 | 322 | 89 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of board meetings | time | 10 | 9 | 11 | 87 |
| Number of meetings of special committees under the Board | time | 16 | 17 | 22 | 87 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of executive directors | person | 2 | 2 | 2 | 87 |
| Number of meetings of the Supervisory Committee | time | 7 | 7 | 6 | 87 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Basic earnings per share | RMB | 1.25 | 0.86 | 0.78 | 87 |
| Charitable giving to education | RMB10000 | 100 | 26.27 | 91 | |
| Charitable giving to rural revitalization | RMB10000 | 1199.94 | 1966.04 | 1772.37 | 91 |
| Number of shareholders' meetings | time | 5 | 3 | 5 | 87 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Charitable giving to donations | RMB10000 | 1200 | 532.73 | 274.96 | 91 |
| Hours contributed to volunteering by employees | hour | 7391 | 4285 | 91 | |
| Number of employee participations in volunteering | person-time | 2097 | 5428 | 91 | |
| Social contribution per share | RMB | 3.51 | 3.1 | 2.97 | 87 |
| Total charitable giving | RMB10000 | 2499.94 | 2498.77 | 2073.61 | 91 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | ton | 0.01 | 0.003 | 0.004 |
| NOₓ Emissions | ton | 0.04 | 0.01 | 0.01 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO₂e | 371.1 | 316.8 | 312.36 |
| Indirect Energy Emissions (Scope 2) | tCO₂e | 4249.13 | 9927.22 | 10811.24 |
| Scope 3 GHG Emissions Intensity (By Employee) | tCO₂e/person | 1.04 | ||
| Total GHG Emissions | tCO₂e | 4620.23 | 10244.02 | 25632.35 |
| Total GHG Emissions Intensity (By Area) | tCO₂e/m² | 0.054 | 0.046 | 0.039 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO₂e | 14508.75 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Total Hazardous Waste | ton | 98.06 | 41.81 | 16.98 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Non-Hazardous Waste Disposed | ton | 233.2 | 394.01 | 374.08 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Gasoline Consumption | liter | 118026.64 | 94027.16 | 105413.5 |
| Natural Gas Consumption | m³ | 24372 | 30272.41 | 36245.39 |
| Purchased Electricity | MWh | 7277.16 | 17407.02 | 18877.88 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Water Consumption | ton | 23041.8 | 73582.38 | 72939.81 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Packaging Materials Consumed | ton | 1.7 | 1.8 | 1.7 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | person | 6839 | 7733 | 8456 |
| Number of Employees Aged Above 50 | person | 570 | 640 | 697 |
| Number of Employees Aged Below 30 | person | 4369 | 5774 | 4748 |
| Number of Employees in Hong Kong | person | 206 | 241 | 248 |
| Number of Employees in Hong Kong and Mainland China | person | 11778 | 14147 | 13901 |
| Number of Employees in Mainland China | person | 11572 | 13906 | 13653 |
| Number of Female Employees | person | 4971 | 6116 | 5808 |
| Number of Full-time Employees | person | 11778 | 14147 | 13901 |
| Number of General Employees | person | 11652 | 14017 | 13774 |
| Number of Male Employees | person | 6807 | 8031 | 8093 |
| Number of Middle Management Employees | person | 109 | 114 | 112 |
| Number of New Employees | person | 3351 | 5391 | 2026 |
| Number of New Employees (Female) | person | 954 | 1531 | 531 |
| Number of New Employees (Male) | person | 1590 | 1846 | 877 |
| Number of New Employees (On-campus Recruitment) | person | 807 | 2014 | 618 |
| Number of Senior Management Employees | person | 17 | 16 | 15 |
| Number of Total Employees | person | 11778 | 14147 | 13901 |
| Percentage of Employees Aged 30-50 | % | 58.1 | 54.7 | 60.8 |
| Percentage of Employees Aged Above 50 | % | 4.8 | 4.5 | 5 |
| Percentage of Employees Aged Below 30 | % | 37.1 | 40.8 | 34.2 |
| Percentage of Employees in Hong Kong | % | 1.7 | 1.7 | 1.8 |
| Percentage of Employees in Hong Kong and Mainland China | % | 100 | 100 | 100 |
| Percentage of Employees in Mainland China | % | 98.3 | 98.3 | 98.2 |
| Percentage of Female Employees | % | 42.2 | 43.2 | 41.8 |
| Percentage of Male Employees | % | 57.8 | 56.8 | 58.2 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 7.25 | 6.4 | 6.38 |
| Turnover Rate of Employees Aged Above 50 | % | 13.5 | 11.04 | 12.42 |
| Turnover Rate of Employees Aged Below 30 | % | 12.51 | 10.3 | 19.86 |
| Turnover Rate of Employees in Hong Kong | % | 25.36 | 21.99 | 16.77 |
| Turnover Rate of Employees in Mainland China | % | 9.13 | 7.92 | 11.64 |
| Turnover Rate of Female Employees | % | 8.69 | 7.79 | 13.18 |
| Turnover Rate of Male Employees | % | 10.06 | 8.46 | 10.65 |
| Turnover Rate of Total Employees | % | 9.49 | 8.17 | 11.73 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 | 2023 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | day | 125 | 57.5 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Health Check Coverage for Employees | % | 100 | 100 | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 90 | 87.45 | 94.05 |
| Percentage of Trained Female Employees | % | 89.7 | 85.38 | 92.6 |
| Percentage of Trained General Employees | % | 93.5 | 86.63 | 94 |
| Percentage of Trained Male Employees | % | 90.2 | 89.08 | 95.09 |
| Percentage of Trained Middle Management | % | 86.5 | 100 | 100 |
| Percentage of Trained Senior Management | % | 100 | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Average Training Hours (Female) | hour | 46.6 | 42.4 | 46.62 |
| Average Training Hours (General Staff) | hour | 49.2 | 42.98 | 48.5 |
| Average Training Hours (Male) | hour | 44.8 | 48.44 | 50.18 |
| Average Training Hours (Middle Management) | hour | 40.6 | 333.4 | 353.57 |
| Average Training Hours (Senior Management) | hour | 40 | 179.57 | 170 |
| Average Training Hours per Employee | hour | 45.2 | 45.83 | 48.69 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Suppliers in Mainland China | supplier | 460 | 478 | 822 |
| Number of Total Suppliers | supplier | 465 | 483 | 833 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Percentage of Critical Suppliers Covered by CSR Audit | % | 100 | 100 | 100 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Complaints Handling Rate | % | 100 | 100 | 100 |
| Number of Products and Service Related Complaints | case | 83 | 107 | 110 |
| Satisfaction Rate of Customer Complaint Handling | % | 99 | 99 | 99 |
| Total Number of Customer Complaints | case | 83 | 107 | 110 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Participations in Volunteer Activities | person-time | 2097 | 5428 | |
| Total Public Welfare Donations | RMB10000 | 2499.94 | 2498.77 | 2073.61 |
| Total Volunteer Service Hours | hour | 7391 | 4285 |