2023 Corporate Social Responsibility (Environmental, Social and Governance) Report of Postal Savings Bank of China
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Proportion of ethnic minority employees | % | 6.62 | 45 |
| Proportion of female employees | % | 59.51 | 45, 50 |
| Total assets | RMB trillion | 15.73 | 45 |
| Total number of employees | Person | 181964 | 45, 50 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Operating income | RMB hundred million | 3429.12 | 45 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of work-related deaths in 2021 | 3 | 50 | |||
| Number of work-related deaths in 2022 | 1 | 50 | |||
| Number of work-related injuries in 2023 | 24 | 50 | |||
| Proportion of work-related deaths in 2021 | % | 0.0017 | 50 | ||
| Proportion of work-related deaths in 2022 | % | 0.0003 | 50 | ||
| Proportion of work-related deaths in 2023 | % | 0.0000 | 50 |
Lost days due to work injury.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of working days lost due to work-related injuries in 2023 | 17129 | 50 |
Number of suppliers by geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Balance of agriculture-related loans | RMB trillion | 2.15 | 45 |
| Balance of corporate loans | RMB hundred million | 32144.71 | 45 |
| Balance of green loans | RMB hundred million | 6378.78 | 45 |
| Balance of inclusive loans to MSEs | RMB hundred million | 14567.02 | 45 |
| Balance of personal consumer loans | RMB trillion | 2.86 | 45 |
| Balance of personal micro loans | RMB hundred million | 13922.27 | 45 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of electronic banking customers | hundred million | 4.19 | 45 |
| Rate of customer satisfaction with 95580 service | % | 99.7 | 45 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Allowance to NPLs ratio | % | 347.57 | 45 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| External donations (domestic) | RMB ten thousand | 1546.74 | 45 |
| Social contribution per share | RMB | 3.98 | 45 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit |
|---|---|
| NOₓ Emissions | tonne |
| SOₓ Emissions | tonne |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Direct GHG Emissions (Scope 1) | tonne |
| GHG Emissions from Natural Gas | tonne |
| GHG Emissions from Purchased Electricity | tonne |
| Indirect Energy Emissions (Scope 2) | tonne |
| Mobile Combustion Emissions | tonne |
| Stationary Combustion Emissions | tonne |
| Total GHG Emissions | tonne |
| Total GHG Emissions Intensity (By Area) | tonne/m² |
| Total GHG Emissions Intensity (By Employee) | tonne/person |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Total Hazardous Waste | tonne |
| Total Hazardous Waste Intensity (By Area) | tonne/m² |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Non-Hazardous Waste Disposed | tonne |
| Total Non-Hazardous Waste Intensity (By Area) | tonne/m² |
| Total Non-Hazardous Waste Intensity (By Employee) | tonne/person |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Diesel Fuel Consumption | MWh | 709.18 |
| Energy Consumption Intensity (By Area) | MWh/m² | 0.23 |
| Energy Consumption Intensity (By Employee) | MWh/person | 8.77 |
| Natural Gas Consumption | MWh | 19408.45 |
| Purchased Electricity | MWh | 330395.98 |
| Total Direct Energy Consumption | MWh | 24528.38 |
| Total Energy Consumption | MWh | 354636.91 |
| Total Indirect Energy Consumption | MWh | 330395.98 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Water Consumption in Office | tonne |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Contractors | Person | 15182 |
| Number of Employees Aged 30-50 | Person | 128573 |
| Number of Employees Aged Above 50 | Person | 16768 |
| Number of Employees Aged Below 30 | Person | 36623 |
| Number of Employees in Central China | Person | 46334 |
| Number of Employees in Northeast China | Person | 19677 |
| Number of Employees in West China | Person | 41761 |
| Number of Female Employees | Person | 108288 |
| Number of Full-time Employees | Person | 181964 |
| Number of Male Employees | Person | 73676 |
| Number of Total Employees | Person | 181964 |
| Percentage of Female Employees | % | 59.51 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Turnover Rate of Employees Aged 30-50 | % |
| Turnover Rate of Employees Aged Above 50 | % |
| Turnover Rate of Employees Aged Below 30 | % |
| Turnover Rate of Employees in Central China | % |
| Turnover Rate of Employees in Northeast China | % |
| Turnover Rate of Employees in West China | % |
| Turnover Rate of Female Employees | % |
| Turnover Rate of Male Employees | % |
| Turnover Rate of Total Employees | % |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Number of Work-related Fatalities | 3 | 1 |
Lost days due to work injury.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Lost Days Due to Work-related Injuries | days | 17129 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Satisfaction Rate of Customer Complaint Handling | % | 99.7 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Total Public Welfare Donations | RMB ten thousand | 1546.74 |
| Total Social Investment | RMB ten thousand | 1546.74 |