2023 CORPORATE SOCIAL RESPONSIBILITY REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Direct GHG emissions (Scope 1) (tonnes) | tonnes | 2684.02 | 2550.93 | 16 |
| Indirect GHG emissions (Scope 2) (tonnes) | tonnes | 14822.66 | 15332.25 | 16 |
| Other GHG emissions (Scope 3) (tonnes) | tonnes | 6313.23 | 16 | |
| Total GHG emissions (Scope 1 and Scope 2) (tonnes) | tonnes | 17506.67 | 17883.18 | 16 |
| Total GHG emissions per employee (Scope 1 and Scope 2) (tonnes/employee) | tonnes/employee | 1.18 | 1.19 | 16 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Fluorescent tube wastes (tonnes) | tonnes | 0.34 | 0.21 | 16 |
| Production of electronics wastes (tonnes) | tonnes | 39.75 | 42.50 | 16 |
| Production of hazardous wastes per employee (kg/employee) | kg/employee | 0.12 | 0.13 | 16 |
| Toner and ink cartridges wastes (tonnes) | tonnes | 1.47 | 1.71 | 16 |
| Total production of hazardous wastes (tonnes) | tonnes | 1.81 | 1.92 | 16 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Paper waste recycled (tonnes) | tonnes | 5.50 | 47.34 | 16 |
| Production of non-hazardous wastes per employee (kg/employee) | kg/employee | 5.84 | 4.02 | 16 |
| Production of paper wastes (tonnes) | tonnes | 46.73 | 17.94 | 16 |
| Total production of non-hazardous waste (tonnes) | tonnes | 86.48 | 60.44 | 16 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of tranches of bonds issued (green low-carbon industries) | tranches of bonds | 416 | 18 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Toner and ink cartridges wastes recycled (tonnes) | tonnes | 0.62 | 0.39 | 16 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Direct energy consumption (MWh) | MWh | 10485.23 | 10408.20 | 16 |
| Indirect energy consumption (MWh) | MWh | 27320.99 | 27017.32 | 16 |
| Total energy consumption (MWh) | MWh | 37806.22 | 37425.52 | 16 |
| Total energy consumption per employee (MWh/employee) | MWh/employee | 2.55 | 2.49 | 16 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Total water consumption (m³) | m³ | 153266.08 | 172422.70 | 16 |
| Water consumption per employee (m³/employee) | m³/employee | 10.35 | 11.47 | 16 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Additional investments in environmental protection-related corporate bonds | billion RMB | 4.048 | 18 |
| Additional investments of green bonds | billion RMB | 1.481 | 18 |
| Financing amount for green ABS projects | billion RMB | 10.348 | 18 |
| Number of green ABS projects underwritten and issued | green ABS projects | 8 | 18 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Female management personnel as a percentage of the total number of management personnel | % | 25.18 | 24 | ||
| Labor contract signing ratio (parent company, excluding labor dispatch employees and brokers) | % | 100 | 23 | ||
| Male management personnel as a percentage of the total number of management personnel | % | 74.82 | 24 | ||
| Members of Labor Union | persons | 15234 | 26 | ||
| Number of Club | 25 | 26 | |||
| Number of Club Activities | time(s) | 1262 | 26 | ||
| Number of Club Activity Participants | persons | 2672 | 26 | ||
| Number of Labor Union Branches | 31 | 26 | |||
| Number of Labor Union Groups | 511 | 26 | |||
| Number of employees by age group - Aged 30 or below | person | 4197 | 23 | ||
| Number of employees by age group - Aged 31-40 | person | 7102 | 23 | ||
| Number of employees by age group - Aged 41-50 | person | 2640 | 23 | ||
| Number of employees by age group - Aged 51 or above | person | 1095 | 23 | ||
| Number of employees by education background - Doctorate | person | 181 | 23 | ||
| Number of employees by education background - Junior college or below | person | 892 | 23 | ||
| Number of employees by education background - Master degree | person | 4974 | 23 | ||
| Number of employees by education background - Undergraduate | person | 8987 | 23 | ||
| Number of employees by function - Compliance/risk control/audit/internal control | person | 655 | 23 | ||
| Number of employees by function - IT | person | 1012 | 23 | ||
| Number of employees by function - Others | person | 1765 | 23 | ||
| Number of employees by function - Principal business | person | 11602 | 23 | ||
| Number of employees by gender - Female | person | 6823 | 23 | ||
| Number of employees by gender - Male | person | 8171 | 23 | ||
| Number of employees of principal subsidiaries at the end of the Reporting Period | person | 2368 | 23 | ||
| Number of employees of the parent company at the end of the Reporting Period | person | 12666 | 23 | ||
| Number of fresh graduates recruited | person | 427 | 23 | ||
| Number of interns accepted by headquarters | person | 2458 | 23 | ||
| Number of labor contracts signed with fresh graduates based on performance | person | 427 | 23 | ||
| Number of new employees hired | person | 1713 | 23 | ||
| Number of new graduates with social experience background recruited | person | 1286 | 23 | ||
| Percentage of employees aged 30 or below | % | 1.48 | 24 | ||
| Percentage of employees aged 31-40 | % | 2.05 | 24 | ||
| Percentage of employees aged 41-50 | % | 0.38 | 24 | ||
| Percentage of employees aged 51 or above | % | 0.04 | 24 | ||
| Social security coverage ratio (parent company, excluding labor dispatch employees and brokers) | % | 100 | 23 | ||
| Staff Costs | RMB in thousand | 1003059.59 | 888020.20 | 877298.29 | 29 |
| Total number of employees | person | 12666 | 24 | ||
| Total number of employees at the end of the Reporting Period | person | 15034 | 23 | ||
| Total number of employees on the payroll for the Reporting Period | person | 15034 | 23 | ||
| Total number of female employees | person | 5910 | 24 | ||
| Total number of female management personnel | person | 172 | 24 | ||
| Total number of male employees | person | 6756 | 24 | ||
| Total number of male management personnel | person | 511 | 24 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of employee turnover | person | 308 | 24 |
| Number of employee turnover aged 30 or below | person | 115 | 24 |
| Number of employee turnover aged 31-40 | person | 160 | 24 |
| Number of employee turnover aged 41-50 | person | 30 | 24 |
| Number of employee turnover aged 51 or above | person | 3 | 24 |
| Number of female employee turnover | person | 147 | 24 |
| Number of male employee turnover | person | 161 | 24 |
| Percentage of female employee turnover | % | 47.73 | 24 |
| Percentage of male employee turnover | % | 52.27 | 24 |
| Turnover of employees | % | 3.95 | 24 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Cumulative number of work-related accidents and work-related fatalities in three consecutive years from 2021 to 2023 | case, person | 16 cases (no fatalities) | 24 |
Lost days due to work injury.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Lost days due to work injury in three consecutive years from 2021 to 2023 | day | 540 | 24 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Consumption support through purchase of agricultural products | RMB10000 | 87.316 | 32 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Total size of bonds issued (green low-carbon industries) | billion RMB | 1614.708 | 18 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| 2022 cash dividend per 10 shares (RMB, tax included) | RMB | 3.50 | 9 | ||
| 2022 total cash dividends distributed (RMB) | RMB | 2662045928.85 | 9 | ||
| 2022 total shares for dividend distribution | shares | 7065845511 | 9 | ||
| Brokerage business customer justified complaints - number of justified complaints | 81 | 23 | 19 | 20 | |
| Brokerage business customer satisfaction rate | % | 99.23 | 99.27 | 99.32 | 20 |
| Brokerage business customer satisfaction survey - number of participants (person-time) | person-time | 257816 | 386895 | 337971 | 20 |
| Brokerage business customer satisfaction survey - percentage in total customers | % | 1.82 | 2.65 | 2.21 | 20 |
| Brokerage business customer service hotline - number of customer-times | customer-times | 337971 | 20 | ||
| Cash Dividend Distributed/Planned to be Distributed | RMB in thousand | 380282.08 | 266240.59 | 228175.37 | 29 |
| Income Tax Expense | RMB in thousand | 209893.05 | 148978.51 | 88151.91 | 29 |
| Net profit attributable to owners of the Company (RMB million) | RMB million | 10854 | 7929 | 6978 | 9 |
| Number of debt financing service recipients (green low-carbon industries) | issuers | 157 | 18 | ||
| Number of high-quality books allocated to new libraries | copies | 5000 | 32 | ||
| Operating Expenses for the Activities of the Year (Club) | RMB10000 | 299.83 | 26 | ||
| Profit before income tax (RMB million) | RMB million | 14964 | 10388 | 8744 | 9 |
| Return on weighted average net assets (%) | % | 10.67 | 7.23 | 5.66 | 9 |
| Total revenue and other income (RMB million) | RMB million | 41915 | 33256 | 33298 | 9 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Securities and Futures Investor Protection Funds | RMB in thousand | 14352.30 | 7477.87 | 6548.08 | 29 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Interest on Perpetual Bonds Attributable to This Year | RMB in thousand | 1466.16 | 19857.44 | 68968.18 | 29 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Donation for Guangdong Poverty Alleviation Day | RMB10000 | 85 | 32 | ||
| Expenditures on Rural Revitalization | RMB10000 | 2330.32 | 32 | ||
| Festival care and visitation - number of people benefited | people-times | more than 10000 | 26 | ||
| GF Securities accounted for in green ABS projects | billion RMB | 3.169 | 18 | ||
| Number of participants in rural revitalization | person-time | approximately 660 | 32 | ||
| Number of party cadres and masses covered by rural revitalization activities | groups | more than 400 | 32 | ||
| Number of sports grounds constructed under the multi-purpose sports ground project | m2 | over 10000 | 32 | ||
| Total ESG Economic and Social Contributions | RMB in thousand | 2971074.62 | 2230193.19 | 2378060.49 | 29 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Donations | RMB in thousand | 6383.40 | 4687.60 | 3487.47 | 29 |
| Labor Union Expenses for the Year | RMB10000 | 4342.66 | 26 | ||
| Social Contribution Per Share | RMB | 4.74 | 3.51 | 3.79 | 29 |
| Taxes and Surcharges | RMB in thousand | 251442.45 | 179282.32 | 164274.46 | 29 |
| Total premium amount for rural revitalization projects through GF Public Welfare Foundation | RMB | 23638600 | 32 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes | 2684.02 | 2550.93 |
| Indirect Energy Emissions (Scope 2) | tonnes | 14822.66 | 15332.25 |
| Total GHG Emissions | tonnes | 17506.67 | 17883.18 |
| Total GHG Emissions Intensity (By Employee) | tonnes/employee | 1.18 | 1.19 |
| Total Other Indirect Energy Emissions (Scope 3) | tonnes | 6313.23 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Hazardous Waste (Electronic and IT Equipment) | tonnes | 39.75 | 42.5 |
| Total Hazardous Waste | tonnes | 1.81 | 1.92 |
| Total Hazardous Waste Intensity (By Employee) | kg/employee | 0.12 | 0.13 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | tonnes | 86.48 | 60.44 |
| Non-Hazardous Waste Recycled | tonnes | 5.5 | 47.34 |
| Paper Waste | tonnes | 46.73 | 17.94 |
| Total Non-Hazardous Waste Intensity (By Employee) | kg/employee | 5.84 | 4.02 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | 37.1 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Energy Consumption Intensity (By Employee) | MWh/employee | 2.55 | 2.49 |
| Total Direct Energy Consumption | MWh | 10485.23 | 10408.2 |
| Total Energy Consumption | MWh | 37806.22 | 37425.52 |
| Total Indirect Energy Consumption | MWh | 27320.99 | 27017.32 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Water Consumption | m³ | 153266.08 | 172422.7 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Total Investment in Ecological Restoration | billion RMB | 15.877 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Bachelor's Degree Employees | person | 8987 |
| Number of Below Junior College Employees | person | 892 |
| Number of Doctoral Degree Employees | person | 181 |
| Number of Employees Aged 30-50 | person | 9742 |
| Number of Employees Aged Above 50 | person | 1095 |
| Number of Employees Aged Below 30 | person | 4197 |
| Number of Female Employees | person | 5910 |
| Number of Interns | person | 2458 |
| Number of Male Employees | person | 6756 |
| Number of Master's Degree Employees | person | 4974 |
| Number of New Employees | person | 1713 |
| Number of Total Employees | person | 15034 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | person | 190 |
| Turnover Rate of Employees Aged Above 50 | person | 3 |
| Turnover Rate of Employees Aged Below 30 | person | 115 |
| Turnover Rate of Female Employees | % | 47.73 |
| Turnover Rate of Male Employees | % | 52.27 |
| Turnover Rate of Total Employees | % | 3.95 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021-2023 |
|---|---|---|
| Lost Days Due to Work-related Injuries | day | 540 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit |
|---|---|
| Percentage of Trained Female Employees | % |
| Percentage of Trained General Employees | % |
| Percentage of Trained Male Employees | % |
| Percentage of Trained Operational Employees | % |
| Total Cost of Training | RMB |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Average Training Hours (Female) | hours/person |
| Average Training Hours (General Staff) | hours/person |
| Average Training Hours (Male) | hours/person |
| Average Training Hours (Middle Management) | hours/person |
| Average Training Hours (Operational Employees) | hours/person |
| Average Training Hours per Employee | hours/person |
| Total Training Hours | hours |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Complaint Growth Rate | % | -71.6 | -17.4 | |
| Total Number of Customer Complaints | 81 | 23 | 19 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Investment in Targeted Poverty Alleviation | million RMB | 23.6386 |
| Total Public Welfare Donations | million RMB |