CORPORATE SOCIAL RESPONSIBILITY REPORT (ENVIRONMENTAL SOCIAL AND GOVERNANCE REPORT) 2023

Company: ABC (1288)
Year: 2023
Published: 2024-03-28
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2023 Report Pages
Nitrogen oxides emissions reduced by green credit business million tons 2.58 97

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 Report Pages
Annual carbon emissions reduction (Head Office of the Bank) % 1 114
GHG emissions per capita (Tons of carbon dioxide equivalent/person) Tons of carbon dioxide equivalent/person 4.76 119
Per capita GHG emissions tCO2/p 4.76 218
Scope 1: Direct GHG emissions tCO2 212583.03 218
Scope 1: Direct GHG emissions (Tons of carbon dioxide equivalent) Tons of carbon dioxide equivalent 212583.03 119
Scope 2: Indirect GHG emissions tCO2 1998863.4 218
Scope 2: Indirect GHG emissions (Tons of carbon dioxide equivalent) Tons of carbon dioxide equivalent 1998863.4 119
Total GHG emissions (Scope 1 + Scope 2) tCO2 2211446.43 218
Total GHG emissions (Tons of carbon dioxide equivalent) Tons of carbon dioxide equivalent 2211446.43 119

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2021 2022 2023 Report Pages
Ammonia nitrogen reduced by green credit business tons 20000 97
CO2 equivalent emission reduction 9554 9783 12895 16
Carbon dioxide emissions reduced by green credit business million tons 128.95 97
Chemical oxygen demand (COD) reduced by green credit business tons 270000 97
Number of carbon emissions reduction loan projects issued by the Bank 1266 101
Sulfur dioxide emissions reduced by green credit business million tons 2.92 97
Total carbon emissions reduced by the Bank's carbon emissions reduction loans million tons 45.38 101
Total carbon emissions reduction loans issued by the Bank billion RMB 176 101

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 Report Pages
Balance of green credit business RMB billion 4048.7 97, 201
Balance of green leasing assets (ABC Financial Leasing Co., Ltd.) RMB billion 68.77 103
Balance of green projects investment RMB million 41422 103
Comprehensive energy consumption MWh 4527060.91 218
Diesel oil consumption t 1494.6 218
Electric energy consumption MWh 2936975.269 218
Electricity consumption (MW·h) MW·h 2936975.269 119
Gasoline consumption t 30389.93 218
Gasoline consumption (Tons) Tons 30389.93 119
Liquefied petroleum gas consumption t 1918.19 218
Liquefied petroleum gas consumption (Tons) Tons 1918.19 119
Natural gas consumption m3 24233750.36 218
Natural gas consumption (Cubic meters) Cubic meters 24233750.36 119
Per capita comprehensive energy consumption MWh/p 9.74 218
Per capita electric energy consumption MWh/p 6.319 218
Per capita natural gas consumption m3/p 52.14 218
Purchased heat GJ 2944603.65 218
Use of electricity per capita (MW·h/person) MW·h/person 6.319 119
Use of natural gas per capita (Cubic meters/person) Cubic meters/person 52.14 119

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 Report Pages
Water saved by green credit business million tons 136.69 97

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
Standard coal saved by green credit business million tons 54.88 97

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2021 2022 2023 Report Pages
Combined time-point size of green-themed investment funds (ABC-CA Fund Management Co., Ltd.) RMB million 10857 102
Cumulative investment in green projects (proprietary funds) RMB million 50304 103
Green bonds underwritten (Tranche) Tranche 27 56 31 17
High-standard farmland funded for construction (11 provinces) million mu 13 4
Incremental increase in green credit business balance RMB billion 1351.2 97
New net green investment (ABC Life Insurance Co., Ltd.) RMB million 682 103
Number of bank outlets at an elevation of at least 4800 meters outlets 18 48
Number of bank outlets situated above 3500 meters altitude outlets 505 48
Number of green bond tranches underwritten 31 6
Number of green outlets constructed (Agricultural Bank of China) outlets 1380 117
Year-on-year increase in balance of green projects investment percent 23.4 103

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2023 Report Pages
Number of enterprises with ESG rating labels (Zhejiang Branch) enterprises 2000 97

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Balance of loans to ethnic minority areas (RMB 100 million) RMB 100 million 10635.71 12201.92 14492.14 18
County-level employees (Person) Person 187710 187652 187506 18
Number of bank outlets within 2 kilometers of the borderline outlets 48 48
Number of care rooms for female employees built or upgraded 83 157
Number of employees (Person) Person 455174 452258 451003 18
Overseas employees (Person) Person 726 752 787 18
Percentage of county bank outlets out of total outlets % 56.4 48
Shareholders’ dividends (RMB 100 million) RMB 100 million 723.76 777.66 808.11 16
Shareholders’ equity (RMB 100 million) RMB 100 million 24213.59 26737.60 28968.67 16
Total assets RMB 100 million, RMB million 290691.55 339254.88 398729.89 9, 15
Total loans and advances to customers RMB 100 million, RMB million 171750.73 197638.27 226146.21 9, 15

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2023 Report Pages
Attendance at compliance lectures, warning education activities, and themed training sessions (full coverage of institutions and personnel) persons 4526000 86
Cumulative number of people trained on psychological guidance via ABC e-Learning platform million people 3.4 157
Employee training coverage % 99.23 151
Employee training coverage by employee type (Staff from institutions below tier-2 branches) % 99.12 151
Employee training coverage by employee type (Staff from tier-2 branches or above) % 99.62 151
Employee training coverage by gender (Female) % 99.15 151
Employee training coverage by gender (Male) % 99.29 151
Number of outstanding young employees selected and included in the talent pool (front line) employees 3900 148
Number of training seminars conducted (10000) 10000 1.79 151

The average training hours completed per employee by gender and employee category.

Indicator Unit 2023 Report Pages
Average length of employee training Hours 132 151
Average length of employee training (Male) Hours 124 151

Number of suppliers by geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Amount of funds raised from green bonds underwritten RMB 100 million 440 666 285 17
Balance of 'Enrich the People Loan' targeting areas lifted out of poverty billion RMB 40 4
Balance of 'Enrich the People Loans' billion RMB 40.4 35
Balance of agriculture-related loans (RMB 100 million) RMB 100 million 47570 55306 65502 18
Balance of green credit RMB 4 trillion 6
Balance of green credit (RMB 100 million) RMB 100 million 19778 26975 40487 16
Balance of inclusive loans extended by the Bank trillion RMB 3.5 50
Balance of inclusive loans extended to small and micro enterprises trillion RMB 2.46 56
Balance of inclusive loans for small and micro enterprises (RMB 100 million) RMB 100 million 13220 17690 24583 18
Balance of loans extended by the Bank in 832 counties out of poverty trillion RMB 2.01 35
Balance of loans extended by the Bank in the manufacturing sector trillion RMB 2.95 50
Balance of loans extended to private enterprises trillion RMB 5.45 56
Balance of loans for farmers trillion RMB 1 4
Balance of loans for rural industries trillion RMB 1.84 23
Balance of loans for strategic emerging industries trillion RMB 2 5
Balance of loans granted to areas related to the supply of grain and other important agricultural products billion RMB 844.5 4
Balance of loans granted to county areas trillion RMB 8.78 4
Balance of loans granted to key areas of food production billion RMB 283.1 4
Balance of loans in the area of inclusive finance trillion RMB 3.5 5
Balance of loans to manufacturing sector trillion RMB 2.95 5
Balance of manufacturing loans extended by Guangdong Branch RMB billion RMB 82.4 billion 51
Balance of manufacturing loans extended by Hunan Branch RMB million RMB 54264 million 51
Balance of medium- and long-term manufacturing loans extended by Guangdong Branch RMB billion RMB 43.4 billion 51
Growth rate of balance of loans extended by the Bank in 832 counties out of poverty % 18.7 35
Growth rate of green credit business % 50.09 201
Growth rate of green credit business balance % 50.09 97
Increase in balance of loans extended by the Bank in the manufacturing sector from previous year billion RMB 651.5 50
Increase in balance of loans for rural industries compared with previous year billion RMB 447.9 23
Increase in number of customers with loans (small and micro enterprises) compared with previous year customers 1009000 56
Loans extended by Sichuan Branch in support of distinctive industrial clusters billion RMB 32.4 23
Number of county bank outlets outlets 12700 48
Number of county-level branch outlets 12627 12663 12773 17
Number of domestic branches 22807 22788 22843 17
Number of green-themed investment funds (ABC-CA Fund Management Co., Ltd.) 2 102
Number of new agricultural business entities benefited by Sichuan Branch loans 28200 23
Outstanding loans to private enterprises trillion RMB 5.45 5
Total loans to western regions (RMB 100 million) RMB 100 million 37490.92 42475.85 49140.35 18
Total number of suppliers 431 457 435 18
Year-on-year growth of green credit balance % 50.1 6
Year-on-year growth rate of balance of manufacturing loans extended by Guangdong Branch % 39% 51
Year-on-year growth rate of balance of manufacturing loans extended by Hunan Branch % 41.21% 51
Year-on-year growth rate of balance of medium- and long-term manufacturing loans extended by Guangdong Branch % 49% 51
Year-on-year increase in balance of loans for farmers % 45.1 4
Year-on-year increase in balance of loans granted to county areas % 19.8 4
Year-on-year increase in balance of loans granted to key areas of food production % 59.3 4
Year-on-year increase in balance of loans in the area of inclusive finance % 37 5
Year-on-year increase in balance of loans to manufacturing sector % 28 5
Year-on-year increase in green debt-to-equity swap as percentage of debt-to-equity swap assets percentage points 5.5 103

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Green debt-to-equity swap as percentage of debt-to-equity swap assets percent 36.6 103

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 2022 2023 Report Pages
Annualized interest rate of newly-issued inclusive loans (small and micro enterprises) % 3.67 56
Corporate online financial service platform users users 12.09 million 116
Decrease in annualized interest rate of newly-issued inclusive loans compared with previous year BP 23 56
Increase in corporate online financial service platform users from previous year users 1.42 million 116
Non-performing loan (NPL) ratio (%) % 1.43 1.37 1.33 16
Number of ESG-themed wealth management products (Agricultural Bank of China Wealth Management Co., Ltd.) 50 102
Number of customers with loans (small and micro enterprises) customers 3538000 56
Number of customers with loans extended by the Bank in the manufacturing industry 485000 50
Number of monthly active mobile banking users persons 213 million 7
Number of monthly active users in Mobile Banking Application in county areas users 95230000 48
Number of personal customer complaints registered and classified through all channels of the Bank cases 212000 143
Number of personal customers persons 867 million 7
Number of remote townships reached by financial service vehicles townships 1054 48
Return on weighted average net assets (%) % 11.57 11.29 10.91 16
Transactions frozen (Bank-wide) transactions 1081700 88
Value of goods sold produced by Liangshan Prefecture RMB million 26.75 40

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Increase in registered personal online banking users from previous year users 46 million 116
Number of registered customers in Mobile Banking Application in county areas customers 229000000 48
Number of registered mobile banking customers persons 512 million 7
Registered personal online banking users users 490 million 116
Total time-point size of ESG-themed wealth management products (Agricultural Bank of China Wealth Management Co., Ltd.) RMB billion 36.9 102

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2021 2022 2023 Report Pages
Amount involved in suspicious illegal fund-raising transactions RMB billion 58.8 89
Amount involved in transactions related to organized crime RMB million 120 89
Capital adequacy ratio % 17.14 9
Capital adequacy ratio (%) % 17.13 17.20 17.14 16
Cases confirmed for return of defrauded funds (Bank-wide) cases 15504 88
Cases reported directly to local public security departments (Bank-wide) cases 1878 88
Key suspicious transactions reported externally (Bank-wide) transactions 3714 88
Number of deals involved in suspicious illegal fund-raising transactions deals 530000 89
Number of individual customers involved in suspicious transactions related to organized crime customers 66 89
Number of suspicious illegal fund-raising transactions monitored, detected, and reported by the Bank transactions 1309 89
Number of suspicious transactions related to organized crime reported by the Bank transactions 40 89
Number of transactions related to organized crime transactions 582 89
Total amount of defrauded funds returned (Bank-wide) million RMB 507 88

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Amount involved in frozen transactions (Bank-wide) million RMB 7791 88
Anti-fraud risk tips sent out (Bank-wide) million tips 47.43 88
Clues transferred to other governmental departments (Bank-wide) clues 59 88
Clues transferred to public security departments (Bank-wide) clues 417 88
Copies of anti-fraud publicity materials distributed (Bank-wide) copies 900000 88
Inquiries into transactions assisted for public security departments (Bank-wide) transactions 23896400 88
Publicity activities conducted for anti-fraud campaign (Bank-wide) activities 190000 88

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2023 Report Pages
Number of compliance lectures, warning education activities, and themed training sessions carried out by institutions at all levels and lines sessions 79500 86

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2021 2022 2023 Report Pages
Assessment rating for rural revitalization (Excellent, highest level) Excellent 5
Balance of loans to 832 counties lifted out of poverty trillion RMB 2 4
Commendations received from regulatory authorities, judicial organs, and other administrations (Bank-wide) commendations 163 88
Funds earmarked for building or upgrading care rooms for female employees million RMB 1 157
Investment invited in five counties receiving paired assistance million RMB 470 38
Number of 'Health Express for Mothers' vans purchased vans 28 7
Number of 'Health Express for Mothers' vehicles purchased and donated (2013-present) vehicles 130 168
Number of administrative villages served by Gedang Sub-branch in Motuo, Tibet villages 15 48
Number of assistance projects introduced by Ningbo Branch in Liangshan Prefecture projects 21 40
Number of consumers reached by financial education and publicity activities (online and offline) persons 1.03 billion 7
Number of counties (cities) receiving 'Health Express for Mothers' vehicles (2013-present) counties/cities 106 168
Number of films told to the visually impaired by volunteers films 104 7
Number of inclusive small and micro enterprise loan customers million 3 5
Number of key counties designated to receive support for rural revitalization counties 160 40
Number of new outlet workers’ homes built 6271 157
Number of newly built independent functional areas in outlet workers’ homes 5710 157
Number of newly built integrated functional areas in outlet workers’ homes 561 157
Number of officials dispatched to work in towns and villages for rural development officials 3500 5
Number of outlet workers’ homes upgraded 2722 157
Number of provinces covered by 'Health Express for Mothers' program (2013-present) provinces 14 168
Number of public welfare volunteer activities participated in activities 15000 7
Number of special group members served with door-to-door services persons 250000 7
Number of trips made to the countryside with financial services trips 170000 48
Number of visually impaired people directly benefited by 'My Voice, Your Eyes' volunteer service activity for the blind (2013-present) people 9800 168
Number of words of audio books recorded by 'My Voice, Your Eyes' volunteer service activity for the blind (2013-present) words 1000000 168
People covered by anti-fraud publicity activities (Bank-wide) million people 41.46 88
Percentage of counties with 'Hui Nong Tong' service stations in 160 key counties for rural revitalization % 89.1 99.6 100 17
Size of self-operated green bonds billion RMB 144.34 6

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021 2022 2023 Report Pages
Annual increase of personal consumer loans RMB RMB 147.1 billion 7
Assistance projects invited in five counties receiving paired assistance 54 38
Credit funds extended to five counties receiving paired assistance billion RMB 7.6 38
Increase in balance of green leasing assets (ABC Financial Leasing Co., Ltd.) RMB million 13638 103
Increase in balance of inclusive loans extended by the Bank from previous year billion RMB 949.5 50
Increase in balance of inclusive loans to small and micro enterprises compared with previous year RMB 689328000 56
Increase in balance of inclusive loans to small and micro enterprises compared with previous year (percentage) % 39 56
Non-reimbursable and reimbursable assistance funds introduced in five counties receiving paired assistance million RMB 470 38
Non-reimbursable assistance funds introduced by Ningbo Branch in Liangshan Prefecture RMB 110600 40
Non-reimbursable assistance funds invested in five counties receiving paired assistance million RMB 66.22 38
Number of BBQ e-Loan loans extended by Zibo Branch to local barbecue industry loans 513 56
Number of county-level administrative areas receiving assistance areas 1169 40
Number of farmer households benefited by 'Enrich the People Loans' 420000 35
Number of farmers and herdsmen served by Gedang Sub-branch in Motuo, Tibet people 3000 48
Number of managerial personnel sent to provide assistance in county-level administrative areas persons 3526 40
Number of movies with audio descriptions provided by 'My Voice, Your Eyes' volunteer service activity for the blind (2013-present) movies 104 168
Number of people served by financial service vehicles in remote townships people 231000 48
Number of staff sent to local governments to provide assistance for rural revitalization persons 1116 40
Number of volunteer service hours provided by 'My Voice, Your Eyes' volunteer service activity for the blind (2013-present) hours 10200 168
Number of volunteer teams organized teams 3751 7
Percentage growth in loans granted to high-tech manufacturing enterprises % 42.7 50
Percentage increase in balance of inclusive loans extended by the Bank from previous year % 37 50
Reimbursable assistance funds introduced by Ningbo Branch in Liangshan Prefecture RMB 197000000 40
Social contribution per share RMB 2.56 2.92 3.3 17
Social contribution value per share RMB 3.3 9
Taxes RMB million 97694 9
Total Huinong Cards issued 10000 23543 23411 23510 17
Total amount of donations (domestic, excluding employee donations) RMB 10000 10060 10717 11175 17
Total county-level financial business loans and advances (RMB 100 million) RMB 100 million 62183.12 73283.36 87759.53 18
Total tax (RMB 100 million) RMB 100 million 992.27 1137.77 976.94 16
Total value of BBQ e-Loan loans extended by Zibo Branch to local barbecue industry million RMB 68.93 56
Value of agricultural products purchased and sold from poverty alleviation areas RMB billion 2.11 40

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Direct GHG Emissions (Scope 1) tCO2e 212583.03
Indirect Energy Emissions (Scope 2) tCO2e 1998863.4
Total GHG Emissions tCO2e 9554 9783 2211446.43
Total GHG Emissions Intensity (By Employee) tCO2e/person 4.76

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit
Hazardous Waste (Used Batteries) Tons
Hazardous Waste Disposed Tons

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit
Paper Waste Tons

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023
Ammonia Nitrogen Emissions Reduction Compared to Last Year tons 20000
CO2 Emissions Reduction Compared to Last Year million tons 128.95
SO2 Emissions Reduction Compared to Last Year million tons 2.92

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Comprehensive Energy Consumption Intensity (By Employee) MWh/p 9.74
Diesel Fuel Consumption t 1494.6
Energy Consumption Intensity (By Employee) MWh/p 9.74
Gasoline Consumption t 30389.93
LPG Consumption t 1918.19
Natural Gas Consumption m3 24233750.36
Purchased Electricity MWh 2936975.269
Purchased Heating GJ 2944603.65
Total Electricity Consumption Intensity (By Employee) MWh/p 6.319
Total Energy Consumption MWh 4527060.91
Total Indirect Energy Consumption MWh 2936975.269

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Total Wastewater Discharge Tons 1769440.79
Water Consumption Tons 2081695.05

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023
Electricity Usage Reduction Compared to Last Year kWh 86441

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit
Packaging Material Intensity (By Employee) KG/person

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2023
Total Investment in Ecological Restoration RMB million 50304

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Standard Indicator Unit 2023
Investment in Climate Change Management AUD million 200

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Bachelor's Degree Employees Person
Number of Below Junior College Employees Person
Number of Doctoral Degree Employees Person
Number of Employees Aged 30-50 Person
Number of Employees Aged Above 50 Person
Number of Employees Aged Below 30 Person
Number of Employees in Overseas Person 726 752 787
Number of Female Employees Person
Number of Male Employees Person
Number of Master's Degree Employees Person
Number of Total Employees Person 455174 452258 451003
Percentage of Bachelor's Degree Employees %
Percentage of Below Junior College Employees %
Percentage of Doctoral Degree Employees %
Percentage of Employees Aged 30-50 %
Percentage of Employees Aged Above 50 %
Percentage of Employees Aged Below 30 %
Percentage of Female Employees %
Percentage of Master's Degree Employees %

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit
Turnover Rate of Total Employees %

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit
Number of Work-related Fatalities Person
Work-related Fatalities Rate %

Lost days due to work injury.

Standard Indicator Unit
Lost Days Due to Work-related Injuries Day

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit
Health Check Coverage for Employees %

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2023
Percentage of Employees Trained % 99.23
Percentage of Trained Female Employees % 99.15
Percentage of Trained Male Employees % 99.29

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2023
Average Training Hours (Female) Hours 141
Average Training Hours (Male) Hours 124
Average Training Hours per Employee Hours 132

Number of suppliers by geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Total Suppliers 431 457 435

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2023
Total Number of Customer Complaints cases 212000

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2023
Number of Anti-corruption Training Session sessions 79500

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021 2022 2023
Number of Volunteer Activities Sessions sessions 3751
Total Public Welfare Donations RMB 100600000 107170000 111750000
Total Volunteer Service Hours hours 10200