2023 CORPORATE, SOCIAL AND RESPONSIBILITY REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Reduction in VOCs generated from painting workshop in Baoding Factory | % | 80 | 5 | |
| Total COD emissions (chemical oxygen demand) | tonnes | 332.99 | 271.89 | 95 |
| Total NOx emissions | tonnes | 61.76 | 60.45 | 95 |
| Total SO2 emissions | tonnes | 5.36 | 6.31 | 95 |
| Total VOC emissions (volatile organic compounds) | tonnes | 111.88 | 142.59 | 95 |
| Total ammonia nitrogen emissions (water environmental pollutants) | tonnes | 26.52 | 21.26 | 95 |
| Total discharge of wastewater | tonnes | 3410007.02 | 3633500.81 | 95 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Greenhouse gas emission intensity of OEM | tCO2e per vehicle | 0.36 | 0.36 | 95 |
| Greenhouse gas emissions in total | tCO2e | 1058420.05 | 1170872.62 | 95 |
| Scope 1: Direct greenhouse gas emissions | tCO2e | 140976.54 | 153244.61 | 95 |
| Scope 2: Indirect greenhouse gas emissions | tCO2e | 917443.51 | 1017628.02 | 95 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Amount of dye and coating waste HW12 | tonnes | 3797.76 | 3076.70 | 95 |
| Amount of waste emulsion HW09 | tonnes | 1398.03 | 1756.76 | 95 |
| Amount of waste mineral oil/oily waste HW08 | tonnes | 961.54 | 1151.67 | 95 |
| Amount of waste organic solvent HW06 | tonnes | 2426.27 | 3048.96 | 95 |
| Hazardous waste density | tonnes per vehicle | 0.015 | 0.015 | 95 |
| Reduction in hazardous waste generated in Chongqing Factory | % | 30 | 5 | |
| Total amount of hazardous waste | tonnes | 16335.01 | 18504.11 | 95 |
| Total amount of lead-containing waste HW31 | tonnes | 208.43 | 95 | |
| Total amount of organic resin waste HW13 | tonnes | 883.45 | 1142.68 | 95 |
| Total amount of other hazardous wastes HW49 | tonnes | 3318.61 | 3938.75 | 95 |
| Total amount of surface treatment waste HW17 | tonnes | 3404.23 | 4180.16 | 95 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Cyclic utilization rate of package (logistics and warehousing) | % | over 5 | 5 | |
| Non-hazardous waste density | tonnes per vehicle | 0.01 | 0.01 | 95 |
| Reduction in non-hazardous waste | tonnes | 960 | 5 | |
| Tires recycled from scrapped vehicles and re-manufacturing | tonnes | 4000 | 5 | |
| Types and total amount of non-hazardous waste | tonnes | 13660 | 12700 | 95 |
| Units of parts and components recycled from scrapped vehicles and re-manufacturing | units | 10000 | 5 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Steel recycled from scrapped vehicles and re-manufacturing | tonnes | 200000 | 5 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Comprehensive energy consumption per vehicle (tonnes of standard coal per vehicle) | coal per vehicle | 0.2692 | 0.2591 | 96 |
| Diesel consumption intensity (tonnes per vehicle) | tonnes per vehicle | 0.001666 | 0.001365 | 96 |
| Electricity consumption intensity (kWh per vehicle) | kWh per vehicle | 1060.46 | 1146.09 | 96 |
| Increase in installed capacity of photovoltaics | % | 25.8 | 5 | |
| Natural gas consumption | 000 m³ | 51753 | 56406.14 | 96 |
| Natural gas consumption intensity (m³ per vehicle) | m³ per vehicle | 49.2141 | 49.5957 | 96 |
| Petrol consumption | tonnes | 6836 | 6986.50 | 96 |
| Petrol consumption intensity (tonnes per vehicle) | tonnes per vehicle | 0.006072 | 0.006145 | 96 |
| Proportion of green power in vehicle plants | % | 21.68 | 5 | |
| Proportion of total renewable energy in energy consumption | % | 6.09 | 13.25 | 96 |
| Steam consumption intensity (tonnes per vehicle) | tonnes per vehicle | 0.4770 | 0.3619 | 96 |
| Total comprehensive energy consumption (tonnes of standard coal) | tonnes of standard coal | 283082.89 | 294718.15 | 96 |
| Total diesel consumption | tonnes | 1752 | 1552.88 | 96 |
| Total electricity consumption | kWh | 1115175289 | 1303475683.09 | 96 |
| Total steam consumption | tonnes | 501569 | 411591 | 96 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Industrial water saved | tonnes | 50000 | 5 | |
| Reuse rate of industrial water | % | 97.9 | 5 | |
| Total water consumption | tonnes | 5836938 | 6625325 | 96 |
| Water consumption intensity (tonnes per vehicle) | tonnes per vehicle | 5.55 | 5.83 | 96 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Year-on-year increase in new energy vehicle sales | % | 113.88 | 5 |
| Year-on-year increase in proportion of green power in vehicle plants | % | 4.48 | 5 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Packaging material density (tonnes per vehicle) | tonnes per vehicle | 0.01 | 0.01 | 96 |
| Total packaging material used for finished products | tonnes | 9840 | 9870 | 96 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Investment in environmental technology improvement projects | RMB'0000 | 3605.70 | 5601.57 | 96 |
| Number of environmental training sessions | sessions | 133 | 153 | 96 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of employees by age: 30 < age < 40 | persons | 42337 | 40076 | 96 |
| Number of employees by age: 40 < age < 50 | persons | 5340 | 8719 | 96 |
| Number of employees by age: Age < 30 | persons | 38912 | 32670 | 96 |
| Number of employees by age: Age ≥ 50 | persons | 778 | 974 | 96 |
| Number of employees by country of origin - China | persons | 86724 | 82122 | 97 |
| Number of employees by country of origin - Foreign | persons | 643 | 317 | 97 |
| Number of employees by education level - Bachelor degree | persons | 36708 | 32748 | 97 |
| Number of employees by education level - Doctorate degree | persons | 70 | 65 | 97 |
| Number of employees by education level - High school and below | persons | 26573 | 26431 | 97 |
| Number of employees by education level - Junior college degree | persons | 20715 | 20203 | 97 |
| Number of employees by education level - Master degree | persons | 3301 | 2992 | 97 |
| Number of employees by employment type: Full time | persons | 87367 | 82439 | 96 |
| Number of employees by ethnicity - Ethnic minorities | persons | 4021 | 3475 | 97 |
| Number of employees by ethnicity - Han nationality | persons | 83346 | 78964 | 97 |
| Number of employees by gender: Female | persons | 20352 | 19579 | 96 |
| Number of employees by gender: Male | persons | 67015 | 62860 | 96 |
| Number of employees by region - Central China | persons | 2903 | 4719 | 97 |
| Number of employees by region - East China | persons | 10822 | 13897 | 97 |
| Number of employees by region - North China | persons | 68994 | 56537 | 97 |
| Number of employees by region - Northeast China | persons | 493 | 787 | 97 |
| Number of employees by region - Northwest China | persons | 20 | 19 | 97 |
| Number of employees by region - South China | persons | 395 | 398 | 97 |
| Number of employees by region - Southwest China | persons | 3393 | 5469 | 97 |
| Percentage of senior managers by gender - Female | % | 7 | 7 | 97 |
| Percentage of senior managers by gender - Male | % | 93 | 93 | 97 |
| Proportion of R&D investment in operating revenue | % | 8.87 | 6.37 | 99 |
| Total cash dividends distributed | RMB | 2536469721.90 | 22 | |
| Total number of employees | persons | 87367 | 82439 | 96 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Employee turnover rate by age - 30 ≤ age < 40 | % | 8.99 | 8.82 | 97 |
| Employee turnover rate by age - 40 ≤ age < 50 | % | 1.13 | 1.37 | 97 |
| Employee turnover rate by age - Age < 30 | % | 13.33 | 13.49 | 97 |
| Employee turnover rate by age - Age ≥ 50 | % | 0.10 | 0.24 | 97 |
| Employee turnover rate by gender - Female | % | 4.61 | 5.15 | 97 |
| Employee turnover rate by gender - Male | % | 18.94 | 18.76 | 97 |
| Employee turnover rate by region - Central China | % | 1.28 | 2.12 | 97 |
| Employee turnover rate by region - East China | % | 4.57 | 6.95 | 97 |
| Employee turnover rate by region - North China | % | 16.50 | 12.09 | 97 |
| Employee turnover rate by region - Northeast China | % | 0.05 | 0.19 | 97 |
| Employee turnover rate by region - Overseas | % | 0.00 | 0.12 | 97 |
| Employee turnover rate by region - South China | % | 0.04 | 0.68 | 97 |
| Employee turnover rate by region - Southwest China | % | 0.89 | 1.77 | 97 |
| Number of labour grievances filed, addressed, and resolved through formal grievance mechanisms | cases | 14 | 16 | 99 |
Lost days due to work injury.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Lost days due to work injury | days | 158 | 98 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Attendance of safety education and training | person-times | 551389 | 98 |
| Number of safety education and training sessions | sessions | 3808 | 98 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Investment in environmental training | RMB'0000 | 28.76 | 25.82 | 96 |
| Number of employees trained by employee category - General staff | persons | 51721 | 98 | |
| Number of employees trained by employee category - Middle management | persons | 4172 | 98 | |
| Number of employees trained by employee category - Senior management | persons | 261 | 98 | |
| Number of employees trained by gender - Female | persons | 13737 | 98 | |
| Number of employees trained by gender - Male | persons | 42417 | 98 | |
| Percentage of employees trained by employee category - General staff | % | 92.11 | 98 | |
| Percentage of employees trained by employee category - Middle management | % | 7.43 | 98 | |
| Percentage of employees trained by employee category - Senior management | % | 0.46 | 98 | |
| Percentage of employees trained by gender - Female | % | 24.46 | 98 | |
| Percentage of employees trained by gender - Male | % | 75.54 | 98 | |
| R&D investment | RMB'0000 | 1218070.47 | 1103402.77 | 99 |
| Safety training coverage | % | 100 | 5 | |
| Total attendance of environmental training | person-times | 26558 | 24351 | 96 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Average training hours of employees by employee category - General staff | hours | 51.75 | 98 |
| Average training hours of employees by employee category - Middle management | hours | 40.13 | 98 |
| Average training hours of employees by employee category - Senior management | hours | 31.14 | 98 |
| Average training hours of employees by gender - Female | hours | 43.19 | 98 |
| Average training hours of employees by gender - Male | hours | 53.25 | 98 |
| Average training hours per employee | hours/person | 34.22 | 98 |
| Total training hours of employees | hours | 2852105.69 | 98 |
| Training expenditure | RMB'00 million | 0.10 | 98 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of national innovation projects undertaken | projects | 1 | 4 | 99 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of vehicles or parts recalled | units | 18248 | 99 |
| Percentage of number of vehicles or parts recalled in total products | % | 1.48 | 99 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Customer complaint reduction rate | % | -9.40 | -19.80 | 99 |
| Proportion of train and water transportation (logistics and warehousing) | % | 29.06 | 5 | |
| Sales satisfaction rate | % | 94.90 | 92.00 | 99 |
| Sales volume of new energy vehicles | vehicles | 256400 | 5 | |
| Total number of customer complaints during the reporting period | cases | 184023 | 220496 | 99 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of invention patents granted | patents | 339 | 342 | 99 |
| Number of patent applications | applications | 4463 | 4369 | 99 |
| Number of patents granted | patents | 2263 | 2444 | 99 |
| Repurchase of A shares (for employee stock ownership plan) | billion RMB | 1.214 | 22 | |
| Repurchase of H shares (Hong Kong stock market) | billion RMB | 5.558 | 1.951 | 22 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| After-sales service satisfaction rate | % | 93.50 | 90.70 | 99 |
| Number of new energy vehicle models launched | models | 15 | 5 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of corruption lawsuits filed and concluded against the Company or its employees | cases | 3 | 3 | 99 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Attendance of anti-corruption training by rank: Directors and management | person-times | 338 | 141 | 99 |
| Attendance of anti-corruption training by rank: Employees | person-times | 5372 | 5538 | 99 |
| Number of anti-corruption training sessions by rank: Directors and management | sessions | 5 | 4 | 99 |
| Number of anti-corruption training sessions by rank: Employees | sessions | 47 | 80 | 99 |
| Pass rate of anti-corruption training by rank: Directors and management | % | 80.5 | 87 | 99 |
| Pass rate of anti-corruption training by rank: Employees | % | 100 | 100 | 99 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Investment in employment and poverty alleviation | RMB'0000 | 2516.43 | 2914.23 | 99 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Amount donated by the Company | RMB'0000 | 447.89 | 3062.80 | 99 |
| Amount invested in volunteer activities during the reporting period | RMB'0000 | 47.26 | 317.91 | 99 |
| Number of participations in volunteer activities during the reporting period | person-times | 2884 | 3242 | 99 |
| Number of volunteer activities | activities | 129 | 92 | 99 |
| Volunteer hours during the reporting period | hours | 3838.5 | 2580.25 | 99 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| NOâ‚“ Emissions | tonnes | 61.76 | 60.45 |
| SOâ‚“ Emissions | tonnes | 5.36 | 6.31 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 140976.54 | 153244.61 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 917443.51 | 1017628.02 |
| Total GHG Emissions | tCO2e | 1058420.05 | 1170872.62 |
| Total GHG Emissions Intensity (By Unit Product) | tCO2e per vehicle | 0.36 | 0.36 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Hazardous Waste | tonnes | 16335.01 | 18504.11 |
| Total Hazardous Waste Intensity (By Unit Product) | tonnes per vehicle | 0.015 | 0.015 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | tonnes | 13660 | 12700 |
| Total Non-Hazardous Waste Intensity (By Unit Product) | tonnes per vehicle | 0.01 | 0.01 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Comprehensive Energy Consumption Intensity (By Unit Product) | tonnes of standard coal per vehicle | 0.2692 | 0.2591 |
| Diesel Fuel Consumption | tonnes | 1752 | 1552.88 |
| Gasoline Consumption | tonnes | 6836 | 6986.5 |
| Natural Gas Consumption | 000 m³ | 51753 | 56406.14 |
| Percentage of Renewable Energy Consumption | % | 6.09 | 13.25 |
| Purchased Electricity | kWh | 1115175289 | 1303475683.09 |
| Purchased Steam | tonnes | 501569 | 411591 |
| Total Electricity Consumption Intensity (By Unit Product) | kWh per vehicle | 1060.46 | 1146.09 |
| Total Energy Consumption | tonnes of standard coal | 283082.89 | 294718.15 |
| Total Indirect Energy Consumption | kWh | 1115175289 | 1303475683.09 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Water Consumption | tonnes | 5836938 | 6625325 |
| Water Consumption Intensity (By Revenue) | tonnes per vehicle | 5.55 | 5.83 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Packaging Material Intensity (By Unit Product) | tonnes per vehicle | 0.01 | 0.01 |
| Packaging Materials Consumed | tonnes | 9840 | 9870 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Investment in Ecological Restoration | RMB'0000 | 3605.7 | 5601.57 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Bachelor's Degree Employees | persons | 36708 | 32748 |
| Number of Below Junior College Employees | persons | 26573 | 26431 |
| Number of Doctoral Degree Employees | persons | 70 | 65 |
| Number of Employees Aged 30-50 | persons | 47677 | 48795 |
| Number of Employees Aged Above 50 | persons | 778 | 974 |
| Number of Employees Aged Below 30 | persons | 38912 | 32670 |
| Number of Employees in Central China | persons | 2903 | 4719 |
| Number of Employees in East China | persons | 10822 | 13897 |
| Number of Employees in North China | persons | 68994 | 56537 |
| Number of Employees in Northeast China | persons | 493 | 787 |
| Number of Employees in Northwest China | persons | 20 | 19 |
| Number of Employees in South China | persons | 395 | 398 |
| Number of Employees in Southwest China | persons | 3393 | 5469 |
| Number of Female Employees | persons | 20352 | 19579 |
| Number of Full-time Employees | persons | 87367 | 82439 |
| Number of Male Employees | persons | 67015 | 62860 |
| Number of Master's Degree Employees | persons | 3301 | 2992 |
| Number of Total Employees | persons | 87367 | 82439 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 10.12 | 10.19 |
| Turnover Rate of Employees Aged Above 50 | % | 0.1 | 0.24 |
| Turnover Rate of Employees Aged Below 30 | % | 13.33 | 13.49 |
| Turnover Rate of Employees in Central China | % | 1.28 | 2.12 |
| Turnover Rate of Employees in East China | % | 4.57 | 6.95 |
| Turnover Rate of Employees in North China | % | 16.5 | 12.09 |
| Turnover Rate of Employees in Northeast China | % | 0.05 | 0.19 |
| Turnover Rate of Employees in Overseas | % | 0.12 | |
| Turnover Rate of Employees in South China | % | 0.04 | 0.68 |
| Turnover Rate of Employees in Southwest China | % | 0.89 | 1.77 |
| Turnover Rate of Female Employees | % | 4.61 | 5.15 |
| Turnover Rate of Male Employees | % | 18.94 | 18.76 |
Lost days due to work injury.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Lost Days Due to Work-related Injuries | days | 158 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of People Receiving Training on Work Safety | person-times | 551389 |
| Number of Safety knowledge lectures | sessions | 3808 |
| Participation Rate of Safety Training | % | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Investment in Environmental Training | RMB'0000 | 28.76 | 25.82 |
| Percentage of Trained Female Employees | % | 24.46 | |
| Percentage of Trained General Employees | % | 92.11 | |
| Percentage of Trained Male Employees | % | 75.54 | |
| Percentage of Trained Middle Management | % | 7.43 | |
| Percentage of Trained Senior Management | % | 0.46 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Average Training Hours (Female) | hours | 43.19 |
| Average Training Hours (General Staff) | hours | 51.75 |
| Average Training Hours (Male) | hours | 53.25 |
| Average Training Hours (Middle Management) | hours | 40.13 |
| Average Training Hours (Senior Management) | hours | 31.14 |
| Average Training Hours per Employee | hours/person | 34.22 |
| Total Training Hours | hours | 2852105.69 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Recalled Products for Safety and Health Reasons | units | 18248 |
| Percentage of Recalled Products for Safety and Health Reasons | % | 1.48 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Number of Customer Complaints | cases | 184023 | 220496 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Invention Patents | patents | 339 | 342 |
| Number of Patents Applied | applications | 4463 | 4369 |
| Number of Patents Granted | patents | 2263 | 2444 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Corruption Litigation | cases | 3 | 3 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Anti-corruption Training Session | sessions | 52 | 84 |
| Number of Attendance for Anti-corruption Training | person-times | 5710 | 5679 |
| Number of Directors and Management Attendance for Anti-corruption Training | person-times | 338 | 141 |
| Number of General Employees Attendance for Anti-corruption Training | person-times | 5372 | 5538 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Investment in Volunteer Activities | RMB'0000 | 47.26 | 317.91 |
| Number of Participations in Volunteer Activities | person-times | 2884 | 3242 |
| Number of Volunteer Activities Sessions | activities | 129 | 92 |
| Total Cash Donations | RMB'0000 | 447.89 | 3062.8 |
| Total Public Welfare Donations | RMB'0000 | 447.89 | 3062.8 |
| Total Social Investment | RMB'0000 | 495.15 | 3380.71 |
| Total Volunteer Service Hours | hours | 3838.5 | 2580.25 |