DFZQ 2023 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Decrease in total Scope 1 and Scope 2 greenhouse gas emissions of the parent company compared with 2021 | tons of carbon dioxide equivalent | 3019.02 | 10 |
| Greenhouse gas emissions per capita (Scope 1 and Scope 2) | Tonnes of carbon dioxide equivalent/headcount | 1.83 | 94, 96 |
| Greenhouse gas emissions per unit area (Scope 1 and Scope 2) | Tonnes of carbon dioxide equivalent/sq. m., Tonnes of carbon dioxide equivalent/sq.m. | 0.05 | 94, 96 |
| Total greenhouse gas emissions | Tonnes of carbon dioxide equivalent | 4435.7 | 94, 96 |
| Total greenhouse gas emissions within Scope 1 | Tonnes of carbon dioxide equivalent | 45.45 | 94, 96 |
| Total greenhouse gas emissions within Scope 2 | Tonnes of carbon dioxide equivalent | 1268.55 | 94, 96 |
| Total greenhouse gas emissions within Scope 3 | Tonnes of carbon dioxide equivalent | 6399.65 | 94, 96 |
| decrease in total Scope 1 and Scope 2 greenhouse gas emissions of the parent company compared with 2021 | tons of carbon dioxide equivalent | 3019.02 | 4 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Office waste paper | Tonnes | 10 | 94 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Greenhouse gas emissions (Scope 1 and Scope 2) reduction compared with 2021 | tons of carbon dioxide equivalent | 3019.02 | 91 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Comprehensive energy consumption | Tonnes of standard coal | 902.26 | 94 |
| Comprehensive energy consumption intensity per capita | Tonnes of standard coal/headcount | 0.62 | 94 |
| Comprehensive energy consumption intensity per unit area | Tonnes of standard coal/sq.m. | 0.02 | 94 |
| Electricity consumption per capita | KWH/headcount | 3080.58 | 94, 96 |
| Electricity consumption per unit area | KWH/sq. m., KWH/sq.m. | 94.56 | 94, 96 |
| Electricity consumption per unit area (Orient Securities Building) | kWh per square meter | 95.9 | 91 |
| Gasoline consumption of self-owned vehicles | Litre | 12400 | 94 |
| Natural gas consumption per capita | Cu. m./headcount | 94.14 | 94 |
| Natural gas consumption per unit area | Cu. m./sq.m. | 2.31 | 94 |
| Petroleum consumption of self-owned vehicles | Litre | 16301.29 | 96 |
| Total electricity consumption | KWH | 14666522.22 | 94, 96 |
| Total natural gas consumption | Cu. m. | 138104 | 94 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Total water consumption | Cu. m. | 102622.42 | 94, 96 |
| Water consumption per capita | Cu. m./headcount | 0.86 | 94, 96 |
| Water consumption per capita (parent company) | tonnes/person | 21.55 | 91 |
| Water consumption per unit area | Cu. m./sq. m., Cu. m./sq.m. | 0.1 | 94, 96 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Hang Seng A-Share Corporate Sustainability Index inclusion (consecutive years) | years | 3 | 4 |
| Hang Seng A-Share Sustainability Index assessment grade | A | 4 | |
| MSCI ESG rating | AA | 4 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| CDP rating | B | 4 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Employees aged 30 to 50 | Person | 5841 | 98 | ||
| Employees in Hong Kong, Macau, Taiwan and overseas | Person | 208 | 98 | ||
| Employees in Mainland China | Person | 8244 | 98 | ||
| Employees over 50 years old | Person | 522 | 98 | ||
| Employees under 30 years old | Person | 2089 | 98 | ||
| Female employees | Person | 3970 | 98 | ||
| Full-time contracted employee | Person | 7565 | 98 | ||
| Full-time dispatched worker | Person | 33 | 98 | ||
| Labour contract signing rate | % | 100 | 100 | 100 | 99 |
| Male employees | Person | 4482 | 98 | ||
| Others (employee type) | Person | 854 | 98 | ||
| Social insurance coverage rate | % | 100 | 100 | 100 | 99 |
| Total employees | Person | 8452 | 98 | ||
| Total number of disabled staff | Person | 2 | 98 | ||
| Total number of minority staff | Person | 200 | 98 | ||
| industry culture building performance appraisal coverage | 100% | 4 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Employee turnover rate | % | 13 | 98 |
| Employee turnover rate (Mainland China) | % | 13 | 98 |
| Employee turnover rate (aged 30 to 50) | % | 11 | 98 |
| Employee turnover rate (female) | % | 10 | 98 |
| Employee turnover rate (male) | % | 16 | 98 |
| Employee turnover rate (over 50 years old) | % | 11 | 98 |
| Employee turnover rate (under 30 years old) | % | 24 | 98 |
Lost days due to work injury.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Lost days due to work-related injuries | Day | 60 | 99 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Staff health check coverage rate | % | 100 | 100 | 100 | 99 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Coverage ratio of employee training | % | 100 | 100 |
| Coverage ratio of employee training by employee type (general staff) | % | 98.44 | 100 |
| Coverage ratio of employee training by employee type (middle management staff) | % | 1.37 | 100 |
| Coverage ratio of employee training by employee type (senior management staff) | % | 0.19 | 100 |
| Coverage ratio of employee training by gender (female) | % | 48.32 | 100 |
| Coverage ratio of employee training by gender (male) | % | 51.68 | 100 |
| Participants of employee training | Person | 221855 | 100 |
| Proportion of staff receiving regular performance and career development assessments | % | 100 | 100 |
| Total number of trained employees | Person | 4998 | 100 |
| Total number of trained female employees (as at the end of the period) | Person | 2438 | 100 |
| Total number of trained male employees (as at the end of the period) | Person | 2560 | 100 |
| Training cost per employee | RMB | 832 | 100 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Annual average training hours received by an employee | Hour | 35 | 100 |
| Annual average training hours received by an employee by employee type (general staff) | Hour | 35 | 100 |
| Annual average training hours received by an employee by employee type (middle management staff) | Hour | 35 | 100 |
| Annual average training hours received by an employee by employee type (senior management staff) | Hour | 35 | 100 |
| Annual average training hours received by an employee by gender (female) | Hour | 35 | 100 |
| Annual average training hours received by an employee by gender (male) | Hour | 35 | 100 |
| Total investment in employee training and development | RMB | 4160000 | 100 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of suppliers in mainland China | Supplier | 46 | 46 | 461 | 97 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Customer satisfaction rate | % | 86 | 91 | 90 | 97 |
| Number of complaints | Case | 12 | 1 | 3 | 97 |
| Number of customer enquiries through 95503 hotline (manual) | Case | 145403 | 115732 | 117583 | 97 |
| Proportion of handled complaints | % | 100 | 100 | 100 | 97 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of directors participating in training on anti-corruption | Person | 13 | 13 | 101 |
| Number of employees participating in training on anti-corruption | Person | 6820 | 6350 | 101 |
| Number of trainings on anti-corruption | Session | 8 | 5 | 101 |
| Total hours of training on anti-corruption received by all directors | Hour | 41 | 13 | 101 |
| Total hours of training on anti-corruption received by employees | Hour | 37678 | 47625 | 101 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | 2021 to 2023 | 2021-2023 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|---|
| Annual expenditure of Xindeyizhang Public Welfare Foundation | RMB'000 | 1243.27 | 875.89 | 1092 | 101 | ||
| Annual fund-raising amount of Xindeyizhang Public Welfare Foundation | RMB'000 | 771.66 | 1282 | 1181 | 101 | ||
| External donation | RMB'000 | 3959 | 2477 | 2572 | 101 | ||
| Number of employee volunteers | Person | 201 | 2078 | 1049 | 101 | ||
| Sustainable finance - average annual growth rate of sustainable investment and financing scale (2021-2023) | % | over 15% | 92 | ||||
| Sustainable finance - total funds directed into sustainable development sector through investment and financing business (2021-2023) | RMB billion | 350 | 92 | ||||
| Total length of employee voluntary services | Hour | 797 | 5276 | 3959 | 101 | ||
| average annual growth rate of sustainable investment and financing scale | over 15% | 4 | |||||
| coverage rate of employee volunteer services | % | 22 | 4 | ||||
| investment in public welfare in the social sector | RMB | 90080000 | 4 | ||||
| total funds directed into sustainable development sector | RMB | 350000000000 | 4 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes of carbon dioxide equivalent | 45.45 |
| Indirect Energy Emissions (Scope 2) | tonnes of carbon dioxide equivalent | 1268.55 |
| Total GHG Emissions | tonnes of carbon dioxide equivalent | 15092.02 |
| Total GHG Emissions Intensity (By Area) | tonnes of carbon dioxide equivalent/sq. m. | 0.05 |
| Total GHG Emissions Intensity (By Employee) | tonnes of carbon dioxide equivalent/headcount | 0.47 |
| Total Other Indirect Energy Emissions (Scope 3) | tonnes of carbon dioxide equivalent | 3121.7 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Paper Waste | Tonnes | 10 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Scope 1 and 2 Emissions Reduction Compared to Last Year | tons of carbon dioxide equivalent | 3019.02 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Comprehensive Energy Consumption Intensity (By Area) | Tonnes of standard coal/sq.m. | 0.02 |
| Comprehensive Energy Consumption Intensity (By Employee) | Tonnes of standard coal/headcount | 0.62 |
| Gasoline Consumption | Litre | 12400 |
| Natural Gas Consumption | Cu. m. | 138104 |
| Natural Gas Consumption Intensity (By Area) | Cu. m./sq.m. | 2.31 |
| Natural Gas Consumption Intensity (By Employee) | Cu. m./headcount | 94.14 |
| Total Electricity Consumption | KWH | 14666522.22 |
| Total Electricity Consumption Intensity (By Area) | KWH/sq. m. | 94.56 |
| Total Electricity Consumption Intensity (By Employee) | KWH/headcount | 829.96 |
| Total Energy Consumption | Tonnes of standard coal | 902.26 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Water Consumption | Cu. m. | 106552.84 |
| Water Consumption Intensity (By Revenue) | Cu. m./sq.m. | 0.1 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | Person | 5841 | ||
| Number of Employees Aged Above 50 | Person | 522 | ||
| Number of Employees Aged Below 30 | Person | 2089 | ||
| Number of Employees in Hong Kong and Mainland China | Person | 8244 | ||
| Number of Employees in Mainland China | Person | 8244 | ||
| Number of Employees in Overseas | Person | 208 | ||
| Number of Female Employees | Person | 3970 | ||
| Number of Full-time Employees | Person | 7565 | ||
| Number of Male Employees | Person | 4482 | ||
| Number of Temporary Workers | Person | 33 | ||
| Number of Total Employees | Person | None | None | 8452 |
| Percentage of Employees Aged 30-50 | % | None | None | 69.12 |
| Percentage of Employees Aged Above 50 | % | None | None | 6.18 |
| Percentage of Employees Aged Below 30 | % | None | None | 24.72 |
| Percentage of Employees in Mainland China | % | 97.54 | ||
| Percentage of Employees in Overseas | % | 2.46 | ||
| Percentage of Female Employees | % | None | None | 46.95 |
| Percentage of Full-time Employees | % | None | None | 89.56 |
| Percentage of Male Employees | % | None | None | 53.05 |
| Percentage of Temporary Workers | % | 0.39 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 11 |
| Turnover Rate of Employees Aged Above 50 | % | 11 |
| Turnover Rate of Employees Aged Below 30 | % | 24 |
| Turnover Rate of Employees in Mainland China | % | 13 |
| Turnover Rate of Female Employees | % | 10 |
| Turnover Rate of Male Employees | % | 16 |
| Turnover Rate of Total Employees | % | 13 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 60 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Health Check Coverage for Employees | % | 100 | 100 | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Average Spend on Training and Development per FTE | RMB | 832 |
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 48.79 |
| Percentage of Trained General Employees | % | 98.44 |
| Percentage of Trained Male Employees | % | 51.21 |
| Percentage of Trained Middle Management | % | 1.37 |
| Percentage of Trained Senior Management | % | 0.19 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Average Training Hours (Female) | Hour | 35 |
| Average Training Hours (General Staff) | Hour | 35 |
| Average Training Hours (Male) | Hour | 35 |
| Average Training Hours (Middle Management) | Hour | 35 |
| Average Training Hours (Senior Management) | Hour | 35 |
| Average Training Hours per Employee | Hour | 35 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Suppliers in Mainland China | Supplier | 46 | 46 | 461 |
| Number of Total Suppliers | Supplier | 46 | 46 | 461 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Complaint Growth Rate | % | None | -91.67 | 200 |
| Complaints Handling Rate | % | 100 | 100 | 100 |
| Total Number of Customer Complaints | Case | 12 | 1 | 3 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Average Anti-corruption Training Hours for Directors and Management | Hour/Person | 3.15 | 1 |
| Average Anti-corruption Training Hours for General Employees | Hour/Person | 5.53 | 7.5 |
| Number of Anti-corruption Training Session | Session | 8 | 5 |
| Number of Directors and Management Attendance for Anti-corruption Training | Person | 13 | 13 |
| Number of General Employees Attendance for Anti-corruption Training | Person | 6820 | 6350 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | Person | 6833 | 6363 |
| Total Anti-corruption Training Hours for Directors and Management | Hour | 41 | 13 |
| Total Hours of Anti-corruption Training | Hour | 37719 | 47638 |
| Total Hours of Anti-corruption Training for Employees | Hour | 37678 | 47625 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Employees Participating in Volunteer Activities | Person | 201 | 2078 | 1049 |
| Total Volunteer Service Hours | Hour | 797 | 5276 | 3959 |