2023 CSR Report

Year: 2023
Published: 2024-03-27
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2023 Report Pages
NOx emissions at Head Office ton 0.8702 98
PM emissions at Head Office ton 0.1003 98
SOx emissions at Head Office ton 0.0177 98

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 Report Pages
Carbon emissions reduced by carbon reduction loans tons CO2 equivalent 1227300 76
Corporate online banking (including corporate mobile banking) - CO2 emissions reduced (equivalent environmental benefit) tons 7516.44 91
Direct greenhouse gas emissions (The Group) tCO2e 20504 96
Indirect greenhouse gas emissions (The Group) tCO2e 423555 96
Personal online banking (including personal mobile banking) - CO2 emissions reduced (equivalent environmental benefit) tons 26402.72 91
Total greenhouse gas emissions (The Group) tCO2e 444059 96
Total greenhouse gas emissions per employee (The Group) tons of CO2e per employee 3.92 96

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 Report Pages
Laptop electronic waste discharge from Head Office piece 1200 98
Laptop electronic waste discharge per capita from Head Office (5043 persons) piece/person 0.24 98
Printer electronic waste discharge from Head Office piece 298 98
Printer electronic waste discharge per capita from Head Office (5043 persons) piece/person 0.06 98

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 Report Pages
Corporate online banking (including corporate mobile banking) - paper use reduced (equivalent environmental benefit) tons 30364.73 91
Display electronic waste discharge from Head Office piece 721 98
Display electronic waste discharge per capita from Head Office (5043 persons) piece/person 0.14 98
Duplicator electronic waste discharge from Head Office piece 20 98
Duplicator electronic waste discharge per capita from Head Office (5043 persons) piece/person 0.004 98
Household waste discharge from the Group tons 13002 97
Household waste discharge per capita (113359 persons) tons/person 0.11 97
Kitchen waste (including wet waste) discharge from the Group tons 7787 97
Kitchen waste (including wet waste) discharge per capita (113359 persons) tons/person 0.07 97
Mainframe electronic waste discharge from Head Office piece 721 98
Mainframe electronic waste discharge per capita from Head Office (5043 persons) piece/person 0.14 98
Total non-hazardous waste discharge from the Group tons 20789 97
Total non-hazardous waste discharge per capita (113359 persons) tons/person 0.18 97

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2023 2025 Report Pages
Carbon reduction loans issued million RMB 4935 76
Greenhouse gas emissions reduction target for Head Office buildings (parks) in 2025 compared to 2021 % reduction 30 94
Number of projects supported by carbon reduction loans 74 76

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2025 Report Pages
Non-hazardous waste reduction target for Head Office buildings (parks) in 2025 compared to 2021 % reduction 10 94

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 2023 Report Pages
Balance of green loans (RMB billion) RMB billion 476.763 635.432 822.042 11
Balance of loans to clean energy industries (RMB billion) RMB billion 87.612 139.034 205.252 11
Diesel consumption (The Group) liters 265428 96
Diesel consumption per employee (The Group) liters per employee 2.34 96
Distance traveled by light vehicles (<= 2.5 tons) by the Head Office km 439309 97
Gas consumption per employee (The Group) m³ per employee 50.61 96
Gasoline consumption (The Group) liters 3186696 96
Gasoline consumption per employee (The Group) liters per employee 28.11 96
Natural gas consumption (The Group) 10^4 Nm³ 574 96
Power consumption (The Group) MWh 659263 96
Power consumption by the Group (kWh) kWh 659263 11
Power consumption per employee (The Group) kWh per employee 5815.71 96
Total energy consumption (equivalent to standard coal, The Group) tons 107028 96
Total energy consumption per employee (equivalent to standard coal, The Group) tons per employee 3.92 96

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 Report Pages
Quantity of water use by the Group (t) t 3574190 11
Water consumption (The Group) tons 357419 96
Water consumption per employee (The Group) tons per employee 31.53 96
Water discharge (The Group) tons 3216771 96
Water use (The Group) tons 3574190 96

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2023 2025 Report Pages
Electricity consumption reduction target for Head Office buildings (parks) in 2025 compared to 2021 % reduction 5 94
Year-on-year increase in loan balance for clean energy sector RMB billion 66.218 67

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2023 Report Pages
Personal online banking (including personal mobile banking) - paper use reduced (equivalent environmental benefit) tons 106265.13 91

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2023 Report Pages
Corporate online banking (including corporate mobile banking) - trees planted (equivalent environmental benefit) 535200 91
Domestic institutions green loans under PBOC standards RMB billion 822.042 6
Number of green bonds underwritten by BoCom International Holdings Company Limited bonds 19 82
Offshore blue bond issued by Fujian Zhanglong Group (facilitated by BoCom International Holdings Company Limited) million USD 500 83
Offshore green bond issued by Hong Kong Branch under BoCom Green Bond Framework RMB million 500 82
Personal online banking (including personal mobile banking) - trees planted (equivalent environmental benefit) 1881600 91

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2023 Report Pages
Maturity of offshore blue bond issued by Fujian Zhanglong Group 2 years and 10 months 83
Number of meetings held by the Environmental, Social and Governance and Consumer Protection Committee of the Board of Directors meetings 4 32
Number of members in the Environmental, Social and Governance and Consumer Protection Committee of the Board of Directors members 4 32

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 2021 2022 2023 Report Pages
Employees from ethnic minorities 4035 4166 4378 11
Employees of the Group 86690 91823 94275 11
Female middle and senior management 3220 3072 2936 11
Return on average assets 0.80 0.75 0.69 10
Return on average equity 10.76 10.34 9.68 10

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2021 2022 2023 Report Pages
Work-related death (BoCom employees) 2 3 3 108
Work-related death rate (BoCom employees) % 0.003 0.0037 0.0034 108

Lost days due to work injury.

Indicator Unit 2021 2022 2023 Report Pages
Lost days due to work injury (BoCom employees) days 6471.5 6880.5 9317.5 108

The average training hours completed per employee by gender and employee category.

Indicator Unit 2020 2021 2022 Report Pages
Average training hours per employee hours 97.52 113 123 11

Number of suppliers by geographical region.

Indicator Unit 2020 2021 2022 2023 Report Pages
Annual growth in domestic institutions green loans under PBOC standards RMB billion 186.61 6
Annual growth rate in domestic institutions green loans under PBOC standards % 29.37 6
Balance of RMB loans % 10.54 6
Balance of agriculture-related loans (RMB billion) RMB billion 654.461 789.029 978.137 11
Balance of loans to central and local governments (RMB billion) RMB billion 1996.036 2222.457 2417.331 10
Balance of loans to micro-, small- and medium-sized enterprises (RMB billion) RMB billion 2102.624 2481.831 2760.982 11
Balance of low-income-housing loans (RMB billion) RMB billion 72.346 73.907 75.758 11
Balance of personal loans (RMB billion) RMB billion 2285.096 2366.507 2473.100 11
Balance of science, education, culture and health loans (RMB billion) RMB billion 122.196 128.762 141.254 11
Growth rate of loan balance for clean energy sector % 47.63 67
Growth rate of total green loan balance % 29.37 67
NPL ratio (%) % 1.48 1.35 1.33 10
Number of outlets in the Chinese mainland 2889 2849 2834 11
Total assets (RMB billion) RMB billion 11665.757 12991.571 14060.472 10
Total loans (RMB billion) RMB billion 6560.4 7294.965 7957.085 10

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Loan balance for clean energy sector RMB billion 205.252 67

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2020 2021 2022 2023 Report Pages
Core Tier-1 capital adequacy (%) % 10.62 10.06 10.23 10
Corporate online banking (including corporate mobile banking) - annual growth % 11.46 91
Corporate online banking (including corporate mobile banking) - customer/transaction scale accounts 2025000 91
Coupon rate of offshore blue bond issued by Fujian Zhanglong Group % 6.7 83
E-banking business share % 98.09 67
E-banking business share (%) % 97.90 97.96 98.09 11
Personal online banking (including personal mobile banking) - annual growth % 6.06 91
Personal online banking (including personal mobile banking) - customer/transaction scale billion transactions 10.277 91
Total profits from branches outside Chinese mainland (RMB billion) RMB billion 5.701 5.111 5.318 10

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2019-2021 Report Pages
Years BoCom Wealth Management won 'Best Asset Management Company for Responsible Investment' at China ESG Golden Awards years 3 88

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2021 2022 2023 Report Pages
Capital adequacy (%) % 15.45 14.97 15.27 10
Number of persons with Party disciplinary and political punishments imposed (whistle-blower protection) persons 221 30
Provision coverage (%) % 166.50 180.68 195.21 10
Tier-1 capital adequacy (%) % 13.01 12.18 12.22 10
Year-on-year increase in net profit % 0.68 6

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Number of 'Internal Control Lecture' sessions held sessions 4 26
Number of 'Internal Control and Compliance Talk' events conducted events 6019 26
Number of 'President’s Talk on Internal Control and Compliance' events organized events 1275 26
Number of cases filed (whistle-blower protection) cases 204 30
Number of people covered by 'Internal Control and Compliance Talk' events people 85000 26
Number of people covered by 'President’s Talk on Internal Control and Compliance' events people 64000 26
Number of problem clues handled (whistle-blower protection) problem clues 1541 30
Number of reports received via letters and visits (whistle-blower protection) reports 1192 30

Description of anti-corruption training provided to directors and staff.

Indicator Unit Reporting Period Report Pages
Duration of director and employee participation in anti-corruption training hours 25860 27
Number of anti-corruption training sessions provided to directors and employees sessions 31 27
Number of directors and employees participating in anti-corruption training persons 12930 27
Number of training sessions on the integrity culture for all disciplinary inspection cadres of the Bank sessions 53 27

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2023 Report Pages
First RMB green finance bond issued by BoCom Financial Leasing in national interbank bond market RMB billion 3 82
Funds granted under carbon-reduction supporting tools million RMB 12826 76
Number of charitable projects executed by the Bank 278 7
Percentage of newly launched inclusive wealth finance products % 99 56

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2020 2021 2022 2023 Report Pages
Amount of assistance provided through mutual help activity system million RMB 7 109
Donations (RMB million) RMB million 51.9352 60.4380 58.3622 11
Employee volunteer hours hours 389936 7
Number of employees provided assistance through mutual help activity system employees 500 109
Number of employees who joined mutual help activity system for employee assistance employees 70000 109
SCVPS (RMB) RMB 4.90 5.50 6.10 11
Taxes (RMB billion) RMB billion 29.183 36.045 30.440 10
Total cash dividends distributed to ordinary shareholders RMB billion 27.700 25
Total green loan balance (PBOC standards) RMB billion 822.042 67
Total order value for BoCom Financial Leasing RMB green finance bond RMB billion 6 82
Total public welfare donation by the Bank RMB 58362200 7
Weighted average interest rate of carbon reduction loans % 3.14 76
Year-on-year increase in total green loan balance RMB billion 186.610 67

Other aspects.

Indicator Unit 2021 2022 2023 Report Pages
Cash dividends as percentage of Group’s net profit (attributable to shareholders of the parent company) % 32.72 25
Cash dividends distributed per ordinary share (including tax) RMB/share 0.373 25
Dividend distribution (RMB billion) RMB billion 26.289 27.7 27.849 10
Dividend per share (RMB) RMB 0.354 0.373 0.375 10
Enterprise financing amount underwritten by BoCom International Holdings Company Limited HKD billion 46.3 82
Net profits (RMB billion) RMB billion 87.581 92.102 92.728 10
Total assets of branches outside Chinese mainland (RMB billion) RMB billion 1187.234 1262.918 1249.946 10
Total assets of controlled non-bank subsidiaries (RMB billion) RMB billion 531.304 590.676 650.999 10
Total profits of controlled non-bank subsidiaries (RMB billion) RMB billion 10.655 5.651 9.081 10

The types of emissions and respective emissions data.

Standard Indicator Unit 2023
Airborne Particulate Matter (PM) Emissions ton 0.1003
NOâ‚“ Emissions ton 0.8702
SOâ‚“ Emissions ton 0.0177

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Direct GHG Emissions (Scope 1) tCO2e 20504
Indirect Energy Emissions (Scope 2) tCO2e 423555
Total GHG Emissions tCO2e 444059
Total GHG Emissions Intensity (By Employee) tons of CO2e per employee 3.92

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Hazardous Waste (Electronic and IT Equipment) piece 298
Total Hazardous Waste Intensity (By Employee) piece/person 0.06

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Non-Hazardous Waste (Domestic Waste) tons 13002
Non-Hazardous Waste (Electronic Waste) piece 1462
Non-Hazardous Waste (Kitchen Waste) tons 7787
Paper Waste tons 1802
Total Non-Hazardous Waste Disposed tons 20789
Total Non-Hazardous Waste Intensity (By Employee) tons/employee 0.18

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2025
CO2 Emissions Reduction Compared to Last Year tons CO2 equivalent
NOx Emissions Reduction Compared to Last Year tons
Target GHG Emissions Reduction Percentage by 2025 Compared to 2021 % reduction 30

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2025
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year % reduction 10

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Diesel Fuel Consumption liters 265428
Diesel Fuel Consumption Intensity (By Employee) liters per employee 2.34
Energy Consumption Intensity (By Employee) tons of standard coal equivalent per employee 3.92
Gasoline Consumption liters 3186696
Gasoline Consumption Intensity (By Employee) liters per employee 28.11
Natural Gas Consumption 10^4 Nm³ 574
Natural Gas Consumption Intensity (By Employee) m³ per employee 50.61
Purchased Electricity MWh 659263
Purchased Electricity Intensity (By Employee) kWh per employee 5815.71
Total Energy Consumption tons of standard coal equivalent 107028

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023
Total Wastewater Discharge tons 3216771
Total Water Withdrawal t 3574190 3574190
Water Consumption tons 357419

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2025
Target Electricity Usage Reduction Percentage by 2025 Compared to 2023 % reduction 5

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2023
Packaging Material Consumption (Paper) tons 106265.13

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020 2021 2022
Number of Employees Aged 30-50 employees 52744
Number of Employees Aged Above 50 employees 11333
Number of Employees Aged Below 30 employees 23733
Number of Employees in Central China employees 14291 14291 14291
Number of Employees in Northeast China employees 8372 8372 8372
Number of Employees in Overseas employees 2587 2587 2587
Number of Female Employees employees 3220 3072 48541
Number of Male Employees employees 39269
Number of Total Employees employees 86690 91823 94275
Percentage of Employees Aged 30-50 % 55.97
Percentage of Employees Aged Above 50 % 12.02
Percentage of Employees Aged Below 30 % 25.18
Percentage of Female Employees % 51.52
Percentage of Male Employees % 41.67

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit
Turnover Rate of Employees Aged 30-50 %
Turnover Rate of Employees Aged Above 50 %
Turnover Rate of Employees Aged Below 30 %
Turnover Rate of Employees in Central China %
Turnover Rate of Employees in Northeast China %
Turnover Rate of Employees in West China %
Turnover Rate of Female Employees %
Turnover Rate of Male Employees %

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2021 2022 2023
Fatalities Rate of the Last 3 Years % 0.003366666666666667
Number of Fatalities of the Last 3 Years 8
Number of Work-related Fatalities 2 3 3
Work-related Fatalities Rate % 0.003 0.0037 0.0034

Lost days due to work injury.

Standard Indicator Unit 2021 2022 2023
Lost Days Due to Work-related Injuries days 6471.5 6880.5 9317.5

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit
Percentage of Employees Trained %
Percentage of Trained Female Employees %
Percentage of Trained Male Employees %
Percentage of Trained Senior Management %
Total Cost of Training million RMB

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2020 2021 2022
Average Training Hours (Female) hours 122
Average Training Hours (Male) hours 125
Average Training Hours per Employee hours 97.52 113 123

Number of suppliers by geographical region.

Standard Indicator Unit
Number of Suppliers in Central China
Number of Suppliers in Northeast China
Number of Suppliers in Overseas
Number of Suppliers in West China
Number of Total Suppliers

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit Reporting Period
Number of Anti-corruption Training Session sessions 31
Number of People Participated in Ethical Standards and Anti-corruption Training persons 12930
Total Hours of Anti-corruption Training hours 25860

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2020 2021 2022 2023
Investment in Education Donation million RMB 30
Number of Employees Participating in Volunteer Activities employees 70000
Total Cash Donations RMB 51935200 60438000 58362200 58362200
Total Public Welfare Donations RMB 51935200 60438000 58362200 58362200
Total Volunteer Service Hours hours 389936 389936 389936 389936