Environmental, Social, and Governance Report 2023

Year: 2023
Published: 2024-03-26
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2021 2022 2023 Report Pages
NOx emissions from vehicles kg 688.77 641.01 512.46 87
Nitrogen oxide (NOx) emissions from gaseous fuel consumption kg 6.69 6.79 8.47 87
Particulate matter emissions from vehicles kg 58.08 53.76 42.46 87
SOx emissions from vehicles kg 6.92 6.82 5.57 87
Sulphur oxide (SOx) emissions from gaseous fuel consumption kg 0.03 0.03 0.04 87

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Total GHG emissions in Hong Kong - Scope 1 and 2 emission intensity per unit of GFA tonnes CO2e/m² 0.15 0.14 0.15 87
Total GHG emissions in Hong Kong - Scope 1 and 2 emissions tonnes CO2e 12841.74 12294.00 12059.03 87
Total GHG emissions in Hong Kong - Scope 1 emissions tonnes CO2e 1629.47 1372.13 1932.26 87
Total GHG emissions in Hong Kong - Scope 2 emissions tonnes CO2e 11212.28 10921.87 10126.77 87
Total GHG emissions in Hong Kong - Scope 3 emissions (Category 6: Business Travel) tonnes CO2e 119.62 87
Total GHG emissions in other markets - Scope 1 and 2 emission intensity per unit of GFA tonnes CO2e/m² 0.09 0.10 0.09 88
Total GHG emissions in other markets - Scope 1 and 2 emissions tonnes CO2e 1480.69 1469.15 1467.24 88
Total GHG emissions in other markets - Scope 1 emissions tonnes CO2e 208.61 326.67 334.54 88
Total GHG emissions in other markets - Scope 2 emissions tonnes CO2e 1272.08 1142.49 1132.69 88
Total GHG emissions in other markets - Scope 3 emissions (Category 6: Business Travel) tonnes CO2e 45.76 88
Total GHG emissions in the Chinese Mainland - Scope 1 and 2 emission intensity per unit of GFA tonnes CO2e/m² 0.12 0.09 0.09 87
Total GHG emissions in the Chinese Mainland - Scope 1 and 2 emissions tonnes CO2e 13927.56 9870.56 9573.77 87
Total GHG emissions in the Chinese Mainland - Scope 1 emissions tonnes CO2e 3912.55 1108.62 1022.08 87
Total GHG emissions in the Chinese Mainland - Scope 2 emissions tonnes CO2e 10015.02 8761.94 8551.69 87
Total GHG emissions in the Chinese Mainland - Scope 3 emissions (Category 6: Business Travel) tonnes CO2e 430.85 87
Total GHG emissions of BEA Group - Scope 1 and 2 emission intensity per unit of GFA tonnes CO2e/m² 0.13 0.11 0.11 88
Total GHG emissions of BEA Group - Scope 1 and 2 emissions tonnes CO2e 28250.00 23633.72 23100.03 88
Total GHG emissions of BEA Group - Scope 1 emissions tonnes CO2e 5750.62 2807.42 3288.88 88
Total GHG emissions of BEA Group - Scope 2 emissions tonnes CO2e 22499.37 20826.30 19811.16 88
Total GHG emissions of BEA Group - Scope 3 emissions (Category 6: Business Travel) tonnes CO2e 596.24 88

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
All waste tonnes 711.46 578.86 577.43 88
Hazardous waste - IT products tonnes 0.30 0.39 0.19 88
Waste diverted from landfill - Hazardous waste - IT products recycled tonnes 0.30 0.39 0.19 88

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Non-hazardous waste - Food waste tonnes 3.00 20.09 20.25 88
Non-hazardous waste - Other general non-hazardous waste tonnes 285.04 247.02 206.79 88
Non-hazardous waste - Paper tonnes 423.13 311.37 350.20 88
Paper waste intensity kg per full-time employee 48.23 37.04 43.13 88
Waste directed to disposal - Non-hazardous waste - Incineration tonnes 35.66 86.67 76.00 88
Waste directed to disposal - Non-hazardous waste - Landfill tonnes 245.81 176.24 172.98 88
Waste diverted from landfill tonnes 429.99 315.95 328.45 88
Waste diverted from landfill - Non-hazardous waste - Other recycled tonnes 6.56 4.20 6.94 88
Waste diverted from landfill - Non-hazardous waste - Paper recycled tonnes 423.13 311.37 321.32 88

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2021 2022 2023 Report Pages
Waste directed to disposal tonnes 281.47 262.91 248.98 88, 99

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Overall energy intensity of the Group by Gross Floor Area (GFA) GJ/m² 0.76 0.75 0.74 87
Total cooling purchased for consumption (direct and indirect) by type '000 kWh 0.00 0.00 0.00 87
Total cooling purchased for consumption within the organisation GJ 0.00 0.00 0.00 87
Total electricity consumption (direct and indirect) by type '000 kWh 41634.21 38798.30 37792.30 87
Total electricity consumption within the organisation GJ 149883.14 139673.89 136052.28 87
Total energy consumption (direct and indirect) by type '000 kWh 46703.69 43790.69 42066.78 87
Total energy consumption within the organisation GJ 168133.29 157646.47 151440.41 87
Total fuel consumption from non-renewable sources (Diesel oil, petrol and Towngas) (direct and indirect) by type '000 kWh 5069.49 4992.38 4274.48 87
Total fuel consumption from non-renewable sources (Diesel oil, petrol and Towngas) within the organisation GJ 18250.15 17972.57 15388.13 87
Total fuel consumption from renewable sources (direct and indirect) by type '000 kWh 0.00 0.00 0.00 87
Total fuel consumption from renewable sources within the organisation GJ 0.00 0.00 0.00 87
Total heating purchased for consumption (direct and indirect) by type '000 kWh 0.00 0.00 0.00 87
Total heating purchased for consumption within the organisation GJ 0.00 0.00 0.00 87

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Total consumption of municipal fresh water 106274.25 115299.70 107823.18 87
Water intensity per square metre of GFA m³/m² 0.48 0.55 0.53 87

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
New hires - Aged 30-50 (%) % 11.6 15.3 12.2 90
New hires - Aged 30-50 (Number) 707 894 695 90
New hires - Chinese Mainland (%) % 10.2 8.4 6.0 90
New hires - Chinese Mainland (Number) 326 257 173 90
New hires - Female (%) % 11.7 15.5 12.6 90
New hires - Female (Number) 598 755 586 90
New hires - Hong Kong (%) % 16.2 24.4 19.8 90
New hires - Hong Kong (Number) 802 1153 909 90
New hires - Male (%) % 17.0 21.8 18.1 90
New hires - Male (Number) 601 756 611 90
New hires - Other markets (%) % 13.2 18.5 21.1 90
New hires - Other markets (Number) 71 101 115 90
New hires - Over 50 (%) % 4.8 5.8 6.1 90
New hires - Over 50 (Number) 70 83 86 90
New hires - Overall (%) % 13.8 18.1 14.9 90
New hires - Overall (Number) 1199 1511 1197 90
New hires - Under 30 (%) % 36.8 51.2 44.8 90
New hires - Under 30 (Number) 422 534 416 90
Number of Board of Directors aged 30-50 4 4 4 89
Number of Board of Directors over 50 11 13 13 89
Number of employees aged 30-50 6105 5888 5713 89
Number of employees over 50 1513 1486 1473 89
Number of employees under 30 1204 1077 954 89
Number of female Board of Directors 1 1 1 89
Number of female employees 5226 4943 4708 89
Number of female employees in STEM-related positions 249 89
Number of female employees in all management positions 2286 89
Number of female employees in junior management positions 1757 89
Number of female employees in revenue-generating functions 1438 89
Number of female employees in top management positions 8 89
Number of female employees with fixed term/temporary contract 55 43 40 89
Number of female employees with permanent contract 5171 4900 4668 89
Number of fixed term/temporary contract employees in Chinese Mainland 20 1 89
Number of fixed term/temporary contract employees in Hong Kong 76 71 70 89
Number of fixed term/temporary contract employees in Other markets 11 10 14 89
Number of full time female employees 5186 4907 4690 89
Number of full time male employees 3588 3500 3429 89
Number of male Board of Directors 14 16 16 89
Number of male employees 3596 3508 3432 89
Number of male employees in STEM-related positions 676 89
Number of male employees in all management positions 2075 89
Number of male employees in junior management positions 2085 89
Number of male employees in revenue-generating functions 1162 89
Number of male employees in top management positions 10 89
Number of male employees with fixed term/temporary contract 52 38 45 89
Number of male employees with permanent contract 3544 3470 3387 89
Number of part time female employees 40 36 18 89
Number of part time male employees 8 8 3 89
Number of people who returned to work after parental leave (Female) 178 294 476 91
Number of people who returned to work after parental leave (Male) 87 136 79 91
Number of people who took parental leave (Female) 214 365 491 91
Number of people who took parental leave (Male) 87 152 84 91
Number of permanent contract employees in Chinese Mainland 3189 3058 2905 89
Number of permanent contract employees in Hong Kong 4981 4762 4602 89
Number of permanent contract employees in Other markets 545 550 548 89
Percentage of Board of Directors aged 30-50 % 27 24 24 89
Percentage of Board of Directors over 50 % 73 76 76 89
Percentage of female Board of Directors % 7 6 6 89
Percentage of female employees in STEM-related positions % 27 89
Percentage of female employees in all management positions % 52 89
Percentage of female employees in junior management positions % 46 89
Percentage of female employees in revenue-generating functions % 55 89
Percentage of female employees in top management positions % 44 89
Percentage of male Board of Directors % 93 94 94 89
Percentage of male employees in STEM-related positions % 73 89
Percentage of male employees in all management positions % 48 89
Percentage of male employees in junior management positions % 54 89
Percentage of male employees in revenue-generating functions % 45 89
Percentage of male employees in top management positions % 56 89
Proportion of total workforce entitled to parental leave (Female) % 96.6 96.6 100.0 91
Proportion of total workforce entitled to parental leave (Male) % 96.2 95.4 100.0 91
Total number of employees 8822 8451 8140 89

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Absentee rate (Chinese Mainland) % 0.02 91
Absentee rate (Other markets) % 0.02 91
Absentee rate (Overall) % 0.02 91
Retention rate after parental leave (Female) % 82.3 81.2 89.9 91
Retention rate after parental leave (Male) % 79.3 90.1 64.0 91
Return to work rate after parental leave (Female) % 91.8 84.7 98.8 91
Return to work rate after parental leave (Male) % 100.0 89.5 95.2 91
Total employees retained 12 months after returning from parental leave (Female) 246 160 473 91
Total employees retained 12 months after returning from parental leave (Male) 96 73 48 91
Turnover - Aged 30-50 (%) % 17.0 17.4 15.0 90
Turnover - Aged 30-50 (Number) 1030 1016 856 90
Turnover - Chinese Mainland (%) % 15.6 12.7 10.9 90
Turnover - Chinese Mainland (Number) 496 388 318 90
Turnover - Female (%) % 18.4 18.1 16.6 90
Turnover - Female (Number) 946 878 770 90
Turnover - Hong Kong (%) % 22.4 24.6 21.5 90
Turnover - Hong Kong (Number) 1106 1160 985 90
Turnover - Male (%) % 21.9 22.2 19.0 90
Turnover - Male (Number) 773 768 642 90
Turnover - Other markets (%) % 21.7 17.9 20.0 90
Turnover - Other markets (Number) 117 98 109 90
Turnover - Over 50 (%) % 12.7 14.2 18.5 90
Turnover - Over 50 (Number) 184 204 260 90
Turnover - Overall (%) % 19.8 19.8 17.6 90
Turnover - Overall (Number) 1719 1646 1412 90
Turnover - Under 30 (%) % 44.0 40.9 31.9 90
Turnover - Under 30 (Number) 505 426 296 90

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2021 2022 2023 Report Pages
High consequence work-related injuries (Chinese Mainland) 2 91
High consequence work-related injuries (Hong Kong) 8 4 91
High consequence work-related injuries (Overall) 8 6 91
High consequence work-related injuries rate (Chinese Mainland) % 0.00 0.06 0.00 91
High consequence work-related injuries rate (Hong Kong) % 0.16 0.08 0.00 91
High consequence work-related injuries rate (Other markets) % 0.00 0.00 91
High consequence work-related injuries rate (Overall) % 0.09 0.07 0.00 91
Recordable work-related injuries (Chinese Mainland) 3 3 7 91
Recordable work-related injuries (Hong Kong) 5 4 5 91
Recordable work-related injuries (Other markets) 2 91
Recordable work-related injuries (Overall) 10 7 12 91
Recordable work-related injuries rate (Chinese Mainland) % 0.09 0.10 0.24 91
Recordable work-related injuries rate (Hong Kong) % 0.10 0.08 0.11 91
Recordable work-related injuries rate (Other markets) % 0.36 0.00 0.00 91
Recordable work-related injuries rate (Overall) % 0.11 0.08 0.15 91

Lost days due to work injury.

Indicator Unit 2021 2022 2023 Report Pages
Absentee rate (Hong Kong) % 0.02 91
Lost days due to work related injury (Chinese Mainland) 169 655 111 91
Lost days due to work related injury (Hong Kong) 578 934 527 91
Lost days due to work related injury (Other markets) 2 91
Lost days due to work related injury (Overall) 749 1589 638 91

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 2022 2023 Report Pages
Average training hours per employee - Aged 30-50 hours 57.6 90
Average training hours per employee - Contract and part-time staff hours 31.6 24.1 34.6 90
Average training hours per employee - Female hours 40.2 52.3 52 90
Average training hours per employee - Gender manager and above hours 26.2 55.1 70.6 90
Average training hours per employee - Male hours 40.0 49.0 53 90
Average training hours per employee - Officer, clerical, and non-clerical hours 44.1 56.8 58.7 90
Average training hours per employee - Over 50 hours 32.3 90
Average training hours per employee - Overall hours 40.1 51.0 54.3 90
Average training hours per employee - Senior manager and manager hours 36.1 46.1 50.9 90
Average training hours per employee - Under 30 hours 68.3 90
Percentage of training hours by category - Compliance/legal knowledge % 25 25 17 90
Percentage of training hours by category - ESG % 2 2 8 90
Percentage of training hours by category - Management training and development % 4 4 6 90
Percentage of training hours by category - Occupational health and safety/workplace wellbeing % 1 1 1 90
Percentage of training hours by category - Other % 1 2 2 90
Percentage of training hours by category - Professional skills development % 63 62 64 90
Percentage of training hours by category - Staff induction/orientation % 3 3 2 90

Number of suppliers by geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Number of suppliers - Chinese Mainland 857 750 434 92
Number of suppliers - Europe 55 111 119 92
Number of suppliers - Hong Kong 677 677 562 92
Number of suppliers - Macau and Taiwan 56 52 37 92
Number of suppliers - North America 55 81 86 92
Number of suppliers - Other 17 18 15 92
Number of suppliers - Rest of Asia (Singapore, Malaysia, Japan) 47 54 58 92
Number of suppliers - Total 1764 1743 1311 92

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2021 2022 Report Pages
Non-compliance with laws and regulations in the social and economic area 1 1 92

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data 1 92

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2021 2022 2023 Report Pages
Total number of Board of Directors 15 17 17 89

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2021 2022 2023 Report Pages
Percentage of Board of Directors trained in anti-corruption (Hong Kong) % 100 100 100 91
Percentage of Board of Directors trained in anti-corruption (Other markets) % 100 100 100 91
Percentage of Board of Directors trained in anti-corruption (Overall) % 100 100 100 91
Percentage of employees trained in anti-corruption (Chinese Mainland) % 100 91
Percentage of employees trained in anti-corruption (Hong Kong) % 100 100 100 91
Percentage of employees trained in anti-corruption (Other markets) % 100 91
Percentage of employees trained in anti-corruption (Overall) % 100 100 100 91

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021 2022 2023 Report Pages
Volunteering hours - During non-office hours hours 2738.8 7238.3 8278.2 92
Volunteering hours - During office hours hours 5094 1829.8 697 92
Volunteering hours - Total hours 7832.8 9068.0 8975.2 92

The types of emissions and respective emissions data.

Standard Indicator Unit 2021 2022 2023
Airborne Particulate Matter (PM) Emissions kg 58.08 53.76 42.46
NOₓ Emissions kg 695.46 647.8 520.93
SOₓ Emissions kg 6.95 6.85 5.61

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Direct GHG Emissions (Scope 1) tonnes CO2e 5750.62 2807.42 3288.88
Indirect Energy Emissions (Scope 2) tonnes CO2e 22499.37 20826.3 19811.16
Scope 3 GHG Emissions (Business Travel) tonnes CO2e None None 596.24
Total GHG Emissions tonnes CO2e 28250 23633.72 23100.03
Total GHG Emissions Intensity (By Area) tonnes CO2e/m² 0.13 0.11 0.11

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Hazardous Waste (Electronic and IT Equipment) tonnes 0.3 0.39 0.19
Hazardous Waste Recycled tonnes 0.3 0.39 0.19
Total Hazardous Waste tonnes 0.3 0.39 0.19

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Non-Hazardous Waste Incineration tonnes 35.66 86.67 76
Non-Hazardous Waste Landfilling tonnes 245.81 176.24 172.98
Non-Hazardous Waste Recycled tonnes 429.99 315.95 328.45
Paper Waste tonnes 423.13 311.37 350.2
Total Non-Hazardous Waste Intensity (By FTE) kg per full-time employee 48.23 37.04 43.13

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022 2023
Waste directed to disposal reduction compared to last year tonnes 18.56 13.93
Waste directed to disposal reduction percentage compared to last year % 6.59 5.3

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Energy Consumption Intensity (By Area) GJ/m² 0.76 0.75 0.74
Purchased Electricity GJ 149883.14 139673.89 136052.28
Total Energy Consumption GJ 168133.29 157646.47 151440.41
Total Non-Renewable Fuel Consumption GJ 18250.15 17972.57 15388.13

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Municipal Water Consumption 106274.25 115299.7 107823.18

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Employees Aged 30-50 6105 5888 5713
Number of Employees Aged Above 50 1513 1486 1473
Number of Employees Aged Below 30 1204 1077 954
Number of Female Employees 5226 4943 4708
Number of Full-time Employees 8774 8407 8119
Number of Full-time Employees (Female) 5186 4907 4690
Number of Full-time Employees (Male) 3588 3500 3429
Number of Male Employees 3596 3508 3432
Number of New Employees 1199 1511 1197
Number of New Employees (Above 50) 70 83 86
Number of New Employees (Aged 30-50) 707 894 695
Number of New Employees (Aged Below 30) 422 534 416
Number of New Employees (Female) 598 755 586
Number of New Employees (Hong Kong) 802 1153 909
Number of New Employees (Mainland China) 326 257 173
Number of New Employees (Male) 601 756 611
Number of New Employees (Overseas) 71 101 115
Number of Part-time Employees 48 44 21
Number of Part-time Employees (Female) 40 36 18
Number of Part-time Employees (Male) 8 8 3
Number of Temporary Workers 148 109 115
Number of Total Employees 8822 8451 8140
Percentage of Employees Aged 30-50 % 69.2 69.7 70.2
Percentage of Employees Aged Above 50 % 17.1 17.6 18.1
Percentage of Employees Aged Below 30 % 13.7 12.8 11.7
Percentage of Female Employees % 59.2 58.5 57.8
Percentage of Male Employees % 40.8 41.5 42.2
Percentage of New Employees % 13.8 18.1 14.9

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Employees still Employed 12 Months after Return to Work (Female) 246 160 473
Employees still Employed 12 Months after Return to Work (Male) 96 73 48
Percentage of Employees still Employed 12 Months after Return to Work (Female) % 82.3 81.2 89.9
Percentage of Employees still Employed 12 Months after Return to Work (Male) % 79.3 90.1 64
Turnover Rate of Employees Aged 30-50 % 17 17.4 15
Turnover Rate of Employees Aged Above 50 % 12.7 14.2 18.5
Turnover Rate of Employees Aged Below 30 % 44 40.9 31.9
Turnover Rate of Employees in Hong Kong % 22.4 24.6 21.5
Turnover Rate of Employees in Mainland China % 15.6 12.7 10.9
Turnover Rate of Employees in Overseas % 21.7 17.9 20
Turnover Rate of Female Employees % 18.4 18.1 16.6
Turnover Rate of Male Employees % 21.9 22.2 19
Turnover Rate of Total Employees % 19.8 19.8 17.6

Lost days due to work injury.

Standard Indicator Unit 2021 2022 2023
Lost Days Due to Work-related Injuries days 749 1589 638
Lost Days Due to Work-related Injuries (Hong Kong) days 578 934 527
Lost Days Due to Work-related Injuries (Mainland China) days 169 655 111
Lost Days Due to Work-related Injuries (Overseas) days 2

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit
Percentage of Employees Trained %

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021 2022 2023
Average Training Hours (Contract Employees) hours 31.6 24.1 34.6
Average Training Hours (Employees Aged 30-50) hours 57.6
Average Training Hours (Employees Over 50) hours 32.3
Average Training Hours (Employees Under 30) hours 68.3
Average Training Hours (Female) hours 40.2 52.3 52
Average Training Hours (General Staff) hours 44.1 56.8 58.7
Average Training Hours (Male) hours 40 49 53
Average Training Hours (Senior Management) hours 36.1 46.1 50.9
Average Training Hours per Employee hours 40.1 51 54.3
Training Hours of ESG % 2 2 8
Training Hours of Professional Skills Development % 63 62 64

Number of suppliers by geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Suppliers in Europe 55 111 119
Number of Suppliers in Hong Kong 677 677 562
Number of Suppliers in Mainland China 857 750 434
Number of Total Suppliers 1764 1743 1311

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Standard Indicator Unit 2023
Number of Customer Privacy Related Complaints 1

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2021 2022 2023
Anti-corruption Training Coverage among Directors and Management % 100 100 100
Coverage of Anti-corruption Training for Employees % 100 100 100

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021 2022 2023
Team Member Volunteer Hours during Paid Work Time hours 5094 1829.8 697
Total Volunteer Service Hours hours 7832.8 9068 8975.2
Volunteering Hours during Non-office Hours hours 2738.8 7238.3 8278.2