2023 Sustainability Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Accumulative carbon reduction realized by carbon account activities | grams | 21760000 | 88 | ||
| Equivalent number of A4 insurance paper pieces saved by carbon reduction | pieces | 1360000 | 88 | ||
| GHG emissions (Operation) - GHG emissions per capita | tCO2e/person | 1.21 | 1.43 | 1.35 | 121 |
| GHG emissions (Operation) - Scope 1 direct | tCO2e | 6121.76 | 17964.09 | 21962.59 | 121 |
| GHG emissions (Operation) - Scope 2 energy indirect | tCO2e | 376336.09 | 437311.87 | 373693.96 | 121 |
| GHG emissions (Operation) - Scope 3 paper consumption and employee traveling | tCO2e | 46537 | 37434.19 | 30426.07 | 121 |
| GHG emissions (Operation) - Total GHG emissions (operation) | tCO2e | 428994.85 | 492710.15 | 426082.62 | 121 |
| GHG emissions (Self-owned property) - Scope 1 direct | tCO2e | 2775.80 | 4650.22 | 121 | |
| GHG emissions (Self-owned property) - Scope 2 energy indirect | tCO2e | 85731.15 | 85599.54 | 121 | |
| GHG emissions (Self-owned property) - Total GHG emissions | tCO2e | 88506.95 | 90249.76 | 121 | |
| GHG emissions per capita | tCO2e/person | 1.21 | 1.43 | 1.35 | 108 |
| Number of enterprises involved in carbon account activities | enterprises | 19227 | 88 | ||
| Operation GHG emissions per capita | tCO2e/person | 1.21 | 1.43 | 1.35 | 114 |
| Operation Scope 1: direct GHG emissions | tCO2e | 6121.76 | 17964.09 | 21962.59 | 114 |
| Operation Scope 2: energy indirect GHG emissions | tCO2e | 376336.09 | 437311.87 | 373693.96 | 114 |
| Operation Scope 3: paper consumption and employee traveling | tCO2e | 46537 | 37434.19 | 30426.07 | 114 |
| Operation Total GHG emissions | tCO2e | 428994.85 | 492710.15 | 426082.62 | 114 |
| Self-owned property Scope 1: direct GHG emissions | tCO2e | 2775.80 | 4650.22 | 114 | |
| Self-owned property Scope 2: energy indirect GHG emissions | tCO2e | 85731.15 | 85599.54 | 114 | |
| Self-owned property Total GHG emissions | tCO2e | 88506.95 | 90249.76 | 114 | |
| Total GHG emissions (operation) | 10000 tCO2e, tCO2e | 428994.85 | 492710.15 | 42.61 | 108, 113 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Solid waste - Solid waste produced | tons | 210773 | 196864 | 81585 | 121 |
| Solid waste - Total paper consumption | tons | 1631 | 1559 | 1676 | 121 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Total carbon emissions reduction (Ping An employee carbon account platform) | tons | 17869 | 115 |
| Total carbon reduction actions (Ping An employee carbon account platform) | actions | 494500 | 115 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | 2027 | 2028 | 2029 | 2030 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Direct energy consumption - Diesel-total (operation and self-owned property) | liters | 5772 | 42260 | 44209 | 121 | |||||||
| Direct energy consumption - Natural gas-total (operation and self-owned property) | m³ | 3053842 | 1878332 | 3430551 | 121 | |||||||
| Direct energy consumption - Petrol-total (operation and self-owned property) | liters | 7727170 | 9005464 | 121 | ||||||||
| Indirect energy consumption - Electricity consumption-data centers | kWh | 102896415 | 116691665.48 | 121302002.76 | 121 | |||||||
| Indirect energy consumption - Electricity consumption-per capita | kWh/person | 1732.79 | 2186.63 | 2070.41 | 121 | |||||||
| Indirect energy consumption - Electricity consumption-self-owned property | kWh | 147557919 | 150095635 | 121 | ||||||||
| Indirect energy consumption - Electricity consumption-workplace | kWh | 513946880 | 635996580.98 | 533956564.66 | 121 | |||||||
| Target renewable energy utilization rate in operations | % | 5 | 10 | 20 | 40 | 60 | 80 | 100 | 113 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Water consumption - Water consumption-per capita | tons/person | 14.29 | 12.28 | 19.27 | 121 |
| Water consumption - Water consumption-total (operation) | tons | 5088733 | 4228191 | 6099768.49 | 121 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Energy savings at Shenzhen Ping An Financial Center North Tower | % | 60 | 115 |
| Number of employees covered by employee carbon account platforms | employees | 113200 | 108 |
| Responsible Banking - Green Banking Business Scale | RMB million | 189726 | 131 |
| Responsible Banking - Green Loan Balance | RMB million | 146345 | 131 |
| Responsible Banking - Other Green Banking | RMB million | 43381 | 131 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Area of green and healthy buildings | m² | 3214286.20 | 122 |
| Number of green and healthy buildings | 29 | 122 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Attendance rate of general meeting (%) | % | 100 | 120 | ||
| Average compensation of female employees | RMB | 176329 | 187452 | 201576 | 124 |
| Average compensation of male employees | RMB | 215435 | 222506 | 243409 | 124 |
| Average tenure of Board Members | years | 7 | 119 | ||
| Board of Directors - Age composition (31-50 including 50) | % | 20 | 119 | ||
| Board of Directors - Age composition (Above 50) | % | 80 | 119 | ||
| Board of Directors - Executive Director(s) headcount | person | 4 | 119 | ||
| Board of Directors - Gender composition (Female) | % | 20 | 119 | ||
| Board of Directors - Gender composition (Male) | % | 80 | 119 | ||
| Board of Directors - Independent non-executive Director(s) headcount | person | 6 | 119 | ||
| Board of Directors - Non-executive Director(s) headcount | person | 5 | 119 | ||
| Board of Directors - Total headcount | person | 15 | 119 | ||
| Compensation (Exclude Senior Management) | RMB | 196131 | 204696 | 221803 | 124 |
| Number of Directors aged 50 and below on the Board of Directors | Directors | 3 | 94 | ||
| Number of Directors aged 51-55 on the Board of Directors | Directors | 4 | 94 | ||
| Number of Directors aged 55-60 on the Board of Directors | Directors | 4 | 94 | ||
| Number of Directors aged 61 and above on the Board of Directors | Directors | 4 | 94 | ||
| Number of Directors with 10 and above years of directorship at Ping An | Directors | 4 | 94 | ||
| Number of Directors with 2-5 years of directorship at Ping An | Directors | 7 | 94 | ||
| Number of Directors with 6-9 years of directorship at Ping An | Directors | 1 | 94 | ||
| Number of Directors with less than 2 years of directorship at Ping An | Directors | 3 | 94 | ||
| Number of Female Directors | Directors | 3 | 94 | ||
| Number of Independent Non-executive Directors | Directors | 6 | 94 | ||
| Number of Male Directors | Directors | 12 | 94 | ||
| Number of Non-executive Directors | Directors | 5 | 94 | ||
| Number of employees | employees | 288751 | 5 | ||
| Number of employees above 50 years old | person | 5871 | 8910 | 9525 | 122 |
| Number of employees aged 30-50 | person | 180182 | 201147 | 191729 | 122 |
| Number of employees in Chinese mainland | person | 343447 | 287544 | 122 | |
| Number of employees in asset management business | person | 12838 | 19651 | 18833 | 122 |
| Number of employees in banking business | person | 40651 | 44207 | 43119 | 122 |
| Number of employees in insurance business | person | 189305 | 170053 | 151484 | 122 |
| Number of employees in other businesses | person | 16632 | 19886 | 122 | |
| Number of employees in other regions | person | 776 | 1207 | 122 | |
| Number of employees in technology business | person | 113188 | 93680 | 55429 | 122 |
| Number of employees participating in key employee stock ownership plan and long-term service plan | person | 89304 | 101136 | 103232 | 8, 124 |
| Number of employees under 30 years old | person | 169929 | 134166 | 87497 | 122 |
| Number of employees with bachelor's degree | person | 192912 | 193042 | 170835 | 123 |
| Number of employees with carbon account (Ping An employee carbon account platform) | employees | 113200 | 115 | ||
| Number of employees with college degree | person | 120153 | 105568 | 75432 | 123 |
| Number of employees with disabilities | person | 285 | 123 | ||
| Number of employees with doctorate or master's degree | person | 27512 | 29179 | 28635 | 123 |
| Number of employees with other education | person | 15405 | 16434 | 13849 | 123 |
| Number of female employees | person | 173650 | 173669 | 147408 | 122 |
| Number of female senior management | person | 3 | 3 | 5 | 123 |
| Number of general meetings (times) | times | 1 | 120 | ||
| Number of male employees | person | 182332 | 170554 | 141343 | 122 |
| Number of male senior management | person | 6 | 8 | 7 | 123 |
| Number of overseas employees | person | 553 | 497 | 880 | 123 |
| Number of participants of general meetings (person) | person | 823 | 120 | ||
| Number of senior management | person | 9 | 11 | 12 | 123 |
| Ping An Group financial service reach points across the country | 59303 | 23 | |||
| Ping An Health paying users (cumulative) | users | nearly 40 million | 47 | ||
| Proportion of employees with disabilities | % | 0.10 | 123 | ||
| Proportion of men in senior management | % | 58 | 123 | ||
| Proportion of women in senior management | % | 42 | 123 | ||
| Ratio of external supervisors to total number of supervisors | % | 60 | 119 | ||
| Supervisory Committee - Age composition (31-50 including 50) | % | 20 | 119 | ||
| Supervisory Committee - Age composition (Above 50) | % | 80 | 119 | ||
| Supervisory Committee - Employee Representative Supervisor(s) headcount | person | 2 | 119 | ||
| Supervisory Committee - Gender composition (Female) | % | 20 | 119 | ||
| Supervisory Committee - Gender composition (Male) | % | 80 | 119 | ||
| Supervisory Committee - Independent Supervisor(s) headcount | person | 3 | 119 | ||
| Supervisory Committee - Total headcount | person | 5 | 119 | ||
| Total assets | RMB 100 million, RMB million | 101420 | 110009 | 115834 | 5 |
| Total number of Employees | person | 355982 | 344223 | 288751 | 122 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Employee Turnover Rate | % | 27 | 28 | 28 | 124 |
| Employee Turnover Rate by Age: 30-50 years old | % | 17 | 18 | 19 | 124 |
| Employee Turnover Rate by Age: <30 years old | % | 36 | 41 | 41 | 124 |
| Employee Turnover Rate by Age: >50 years old | % | 10 | 15 | 18 | 124 |
| Employee Turnover Rate by Gender: Female | % | 26 | 27 | 26 | 124 |
| Employee Turnover Rate by Gender: Male | % | 29 | 31 | 29 | 124 |
| Employee Turnover Rate by Region: Chinese mainland | % | 28 | 27 | 124 | |
| Employee Turnover Rate by Region: Other regions | % | 34 | 26 | 124 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of work-related fatalities (person) | person | 5 | 6 | 13 | 125 |
| Rate of work-related fatalities (%) | % | 0.001 | 0.002 | 0.004 | 125 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of lost days due to work-related injuries (days) | days | 13000 | 14398 | 125 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Corporate employees served by employee health management programs | employees | nearly 26 million | 47 |
| Internal and external doctors in Ping An healthcare network | doctors | about 50000 | 47 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Total Coverage Rate of Face-to-Face and Online Training (%) | % | 99.54 | 99.46 | 99.38 | 125 |
| Total Coverage Rate of Face-to-Face and Online Training by Gender: Female (%) | % | 99.33 | 99.36 | 99.61 | 125 |
| Total Coverage Rate of Face-to-Face and Online Training by Gender: Male (%) | % | 99.73 | 99.56 | 99.13 | 125 |
| Total Coverage Rate of Face-to-Face and Online Training by Level: Others (%) | % | 99.62 | 99.56 | 99.39 | 125 |
| Total Coverage Rate of Face-to-Face and Online Training by Level: Senior managers (%) | % | 94.82 | 96.96 | 98.35 | 125 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Average hours of training per employee (hours) | hours | 28.54 | 40.80 | 45.13 | 125 |
| Average hours of training per employee by Gender: Female (hours) | hours | 30.81 | 41.68 | 46.11 | 125 |
| Average hours of training per employee by Gender: Male (hours) | hours | 26.39 | 40.04 | 44.12 | 125 |
| Average hours of training per employee by Level: Others (hours) | hours | 27.72 | 40.78 | 44.96 | 125 |
| Average hours of training per employee by Level: Senior managers (hours) | hours | 37.89 | 46.41 | 61.50 | 125 |
| Average per-capita hours of information security training for employees | hours | 21 | 126 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Increase in pharmacies since start of year | pharmacies | nearly 6000 | 47 | ||
| Number of suppliers | 6408 | 5631 | 4492 | 127 | |
| Number of suppliers - Chinese mainland | 5559 | 4488 | 127 | ||
| Number of suppliers - Other regions | 72 | 4 | 127 | ||
| Ping An Asset Management's direct investments in the real economy | RMB trillion | 1.86 | 23 | ||
| Ping An Bank agricultural loans balance (15 scenarios) | RMB 131.68 billion | 23 | |||
| Ping An Bank inclusive loans balance | RMB 572.1 billion | 23 | |||
| Ping An Bank served small and micro enterprises through inclusive loans | million enterprises | 1.0322 | 23 | ||
| Total number of suppliers eliminated | unit | 393 | 127 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Average score of supplier assessment (100-point scale) | point | 84.02 | 127 |
| Coverage rate of ESG related training for suppliers | % | 100 | 127 |
| Number of suppliers approved in the 'Selection and Audit' process section after audit | unit | 7339 | 127 |
| Number of suppliers participating in ESG related training | unit | 4492 | 127 |
| Partnering pharmacies in Ping An healthcare network | pharmacies | 230000 | 47 |
| Touchpoints in rural and county areas | 33000 | 23 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Ping An Property & Casualty delivered risk protection to crucial domestic projects | 1500 | 23 | |
| Ping An Property & Casualty processed claims for small and micro enterprises | million claims | 1.68 | 23 |
| Ping An Property & Casualty provided comprehensive risk protection to small and micro enterprises | million enterprises | 2.29 | 23 |
| Ping An Property & Casualty provided insurance, risk control, health, and value-added services to small and micro enterprises | million times | 33.79 | 23 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Operating profit attributable to shareholders of the parent company | RMB 100 million | 1480 | 1469 | 1180 | 5 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Chronic disease prevention and control service quarterly indicator achievement rate | % | 80 | 47 | ||
| Chronic disease prevention and control service satisfaction rate | % | 99 | 47 | ||
| Chronic disease prevention and control service users | users | 1.5 million | 47 | ||
| Corporate clients served by healthcare and elderlycare ecosystem | enterprises | 56000 | 47 | ||
| Individual customers using the services provided by the healthcare and elderlycare ecosystem | individual customers | 147 million | 47 | ||
| NPS (Net Promoter Score) - Ping An Annuity Insurance | % | 61 | 63 | 63 | 126 |
| NPS (Net Promoter Score) - Ping An Bank | % | 54 | 60 | 75 | 126 |
| NPS (Net Promoter Score) - Ping An Group | % | 47 | 55 | 59 | 126 |
| NPS (Net Promoter Score) - Ping An Health Insurance | % | 51 | 38 | 42 | 126 |
| NPS (Net Promoter Score) - Ping An Life Insurance | % | 43 | 43 | 51 | 126 |
| NPS (Net Promoter Score) - Ping An Property & Casualty | % | 72 | 75 | 77 | 126 |
| NPS (Net Promoter Score) - Ping An Securities | % | 47 | 49 | 50 | 126 |
| Newly contracted Ping An life insurance customers using healthcare and elderlycare ecosystem services (as % of total) | % | 76 | 47 | ||
| Number of Individual Life Insurance Sales Agents | thousand person | 600 | 445 | 347 | 123 |
| Number of times AI agents served customers | billion times | 2.22 | 88 | ||
| Ping An Property & Casualty helped businesses reduce costs | RMB 53.12 billion | 23 | |||
| Ping An Property & Casualty improved efficiency for businesses | million hours | 14.71 | 23 | ||
| Self-service machines and intelligent devices | 19000 | 23 | |||
| Total premium of self-service insurance renewals with AI guidance | RMB | RMB 300.3 billion | 88 | ||
| Verification rate of complaints reporting (%) | % | 100 | 100 | 100 | 120 |
| Year-on-year growth of losses processed by intelligent claims processing | % | 16 | 88 | ||
| Year-on-year growth of self-service insurance renewals with AI guidance | % | 13 | 88 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| National pharmacy coverage | % | 37 | 47 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Coverage rate of customers privacy policy informed | % | 100 | 126 |
| Coverage rate of customers' access to information disclosure policies | % | 100 | 126 |
| Coverage rate of data control services provided to customers (including personal data access, correction, and deletion) | % | 100 | 126 |
| Coverage rate of information security management system certification | % | 93 | 126 |
| Coverage rate of information security training for employees | % | 100 | 126 |
| Coverage rate of the access to privacy information authorized by customers | % | 100 | 126 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Compliance and internal control awareness raising activities coverage (%) | % | 100 | 100 | 100 | 120 |
| Losses processed by intelligent claims processing | RMB | RMB 10.82 billion | 88 | ||
| Number of ethical standards and anti-corruption activities (times) | times | 3445 | 4569 | 5844 | 120 |
| Ping An participation in investor meetings in 2023 | times | 354 | 8 | ||
| Rectification rate of issues identified in annual audit (%) | % | 96 | 99 | 99 | 120 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Coverage rate of ethical standards and anti-corruption training (%) | % | 100 | 100 | 100 | 120 |
| Coverage rate of training on anti-money laundering (%) | % | 100 | 100 | 100 | 120 |
| Number of Executive Directors | Directors | 4 | 94 | ||
| Number of employees participated in ethical standards and anti-corruption training (persons) | persons | 355982 | 344223 | 288751 | 120 |
| Number of ethical standards and anti-corruption training (times) | times | 20 | 34 | 39 | 120 |
| Risk management staff training coverage (%) | % | 100 | 100 | 100 | 120 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Basic earnings per share | RMB | 5.77 | 6.36 | 4.84 | 5 |
| Compliance with the agenda procedures of general meetings (voting participation rate) (%) | % | 41.38 | 120 | ||
| Cooperative hospitals in Ping An healthcare network | hospitals | over 36000 | 47 | ||
| Coverage of China's top and tertiary hospitals by Ping An healthcare network | % | 100 | 47 | ||
| Health management agencies in Ping An healthcare network | agencies | more than 100000 | 47 | ||
| Insurance and banking branches nationwide | branches | 7000 | 23 | ||
| Number of diseases covered by medical databases | diseases | 5000 | 88 | ||
| Responsible Banking - Inclusive Banking Business Scale | RMB million | 718680 | 131 | ||
| Responsible Banking - Inclusive Loan Balance | RMB million | 572080 | 131 | ||
| Responsible Banking - Other Inclusive Banking | RMB million | 146600 | 131 | ||
| Responsible Banking - Social Banking Business Scale | RMB million | 303061 | 131 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Lufax Holding enabled loan balances for clients | million clients | 20.94 | 23 | ||
| Lufax Holding provided unsecured loan services for small and micro enterprises | enterprises | 151000 | 23 | ||
| Sustainable Insurance - Insured amount (Green Insurance) | RMB million | 48888259 | 131 | ||
| Sustainable Insurance - Insured amount (Inclusive Insurance) | RMB million | 173761736 | 131 | ||
| Sustainable Insurance - Insured amount (Social Insurance) | RMB million | 487019482 | 131 | ||
| Sustainable Insurance - Premium income (Green Insurance) | RMB million | 37296 | 131 | ||
| Sustainable Insurance - Premium income (Inclusive Insurance) | RMB million | 14093 | 131 | ||
| Sustainable Insurance - Premium income (Social Insurance) | RMB million | 506336 | 131 | ||
| Total corporate annuity payments for the year | RMB 100 million | 10.02 | 11.21 | 11.71 | 124 |
Other aspects.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Dividend paid per share | RMB/share | 2.43 | 94 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 6121.76 | 17964.09 | 21962.59 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 376336.09 | 437311.87 | 373693.96 |
| Total GHG Emissions | tCO2e | 428994.85 | 492710.15 | 426082.62 |
| Total GHG Emissions Intensity (By Employee) | tCO2e/person | 1.21 | 1.43 | 1.35 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 46537 | 37434.19 | 30426.07 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Paper Waste | tons | 1631 | 1559 | 1676 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| GHG Emissions Reduction Compared to Last Year | tons | 17869 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | 2027 | 2028 | 2029 | 2030 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Diesel Fuel Consumption | liters | 5772 | 42260 | 44209 | |||||||
| Gasoline Consumption | liters | 7727170 | 9005464 | ||||||||
| Natural Gas Consumption | m³ | 3053842 | 1878332 | 3430551 | |||||||
| Percentage of Renewable Energy Consumption | % | 5 | 10 | 20 | 40 | 60 | 80 | 100 | |||
| Total Indirect Energy Consumption | kWh | 102896415 | 635996580.98 | 533956564.66 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Water Consumption | tons | 5088733 | 4228191 | 6099768.49 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Energy Consumption Reduction Percentage Compared to Last Year | % | 60 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Bachelor's Degree Employees | person | 192912 | 193042 | 170835 |
| Number of Employees Aged 30-50 | person | 180182 | 201147 | 191729 |
| Number of Employees Aged Above 50 | person | 5871 | 8910 | 9525 |
| Number of Employees Aged Below 30 | person | 169929 | 134166 | 87497 |
| Number of Employees in Mainland China | person | 343447 | 287544 | |
| Number of Employees in Overseas | person | 553 | 497 | 880 |
| Number of Female Employees | person | 173650 | 173669 | 147408 |
| Number of Male Employees | person | 182332 | 170554 | 141343 |
| Number of Senior Management Employees | person | 9 | 11 | 12 |
| Number of Senior Management Employees (Female) | person | 3 | 3 | 5 |
| Number of Senior Management Employees (Male) | person | 6 | 8 | 7 |
| Number of Total Employees | person | 355982 | 344223 | 288751 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 17 | 18 | 19 |
| Turnover Rate of Employees Aged Above 50 | % | 10 | 15 | 18 |
| Turnover Rate of Employees Aged Below 30 | % | 36 | 41 | 41 |
| Turnover Rate of Employees in Mainland China | % | 28 | 27 | |
| Turnover Rate of Female Employees | % | 26 | 27 | 26 |
| Turnover Rate of Male Employees | % | 29 | 31 | 29 |
| Turnover Rate of Total Employees | % | 27 | 28 | 28 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Fatalities Rate of the Last 3 Years | % | 0.0023333333333333335 | ||
| Number of Fatalities of the Last 3 Years | person | 24 | ||
| Number of Work-related Fatalities | person | 5 | 6 | 13 |
| Work-related Fatalities Rate | % | 0.001 | 0.002 | 0.004 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 13000 | 14398 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 99.54 | 99.46 | 99.38 |
| Percentage of Trained Female Employees | % | 99.33 | 99.36 | 99.61 |
| Percentage of Trained Male Employees | % | 99.73 | 99.56 | 99.13 |
| Percentage of Trained Senior Management | % | 94.82 | 96.96 | 98.35 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 30.81 | 41.68 | 46.11 |
| Average Training Hours (General Staff) | hours | 27.72 | 40.78 | 44.96 |
| Average Training Hours (Male) | hours | 26.39 | 40.04 | 44.12 |
| Average Training Hours (Senior Management) | hours | 37.89 | 46.41 | 61.5 |
| Average Training Hours per Employee | hours | 28.54 | 40.8 | 45.13 |
| Training Hours of Cybersecurity | hours | 21 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Suppliers in Mainland China | 5559 | 4488 | ||
| Number of Suppliers in Overseas | 72 | 4 | ||
| Number of Total Suppliers | 6408 | 5631 | 4492 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Suppliers Participating in ESG Training | unit | 4492 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Standard Indicator | Unit |
|---|---|
| Percentage of Suppliers Adopting Green Procurement Standards | % |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Complaints Handling Rate | % | 100 | 100 | 100 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit |
|---|---|
| Accumulative Number of Patent Applications | applications |
| Number of New Patent Applications | applications |
| Number of Patents Applied | applications |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Employee Coverage of Data Security Training | % | 100 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Percentage of Employees Anti-corruption Policies have been Communicated to | % | 100 | 100 | 100 |
| Percentage of Suppliers Accepting Anti-corruption Policies | % |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Coverage Rate of Ethical Standards and Anti-Corruption Training | % | 100 | 100 | 100 |
| Number of Anti-corruption Training Session | times | 20 | 34 | 39 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | persons | 355982 | 344223 | 288751 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Volunteer Activities Sessions | events | 30000 |
| Number of Volunteers among Employees | 500000 | |
| Total Volunteer Service Hours | hours | 4052 |
| Total Volunteer Teaching Hours | hours | 4052 |