2023 Corporate Social Responsibility Report

Company: HKEX (388)
Year: 2023
Published: 2024-03-18
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2023 Report Pages
Scope 3 Category 4 – Upstream transportation and distribution tonnes 2 58

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Direct GHG emissions (Scope 1) tonnes 102 307 288 58
Direct GHG emissions (Scope 1) - Fuel tonnes 31 32 277 58
Direct GHG emissions (Scope 1) - Refrigerants tonnes 71 275 11 58
GHG emissions (Scope 1 and 2) per employee tonnes/employee 6.52 6.07 6.06 58
GHG emissions (Scope 1 and 2) per floor area tonnes/m² 0.24 0.23 0.25 58
GHG emissions (Scope 1, 2 and 3) per employee tonnes/employee 6.93 6.42 12.31 58
GHG emissions (Scope 1, 2 and 3) per floor area tonnes/m² 0.25 0.25 0.50 58
Group's 2023 Scope 1 GHG emissions - carbon dioxide tonnes CO2e 276 59
Group's 2023 Scope 1 GHG emissions - hydrofluorocarbons tonnes CO2e 11 59
Group's 2023 Scope 1 GHG emissions - methane tonnes CO2e 0.2 59
Group's 2023 Scope 1 GHG emissions - nitrous oxide tonnes CO2e 1.2 59
Indirect GHG emissions (Scope 2 – location-based) tonnes 15973 15236 16211 58
Indirect GHG emissions (Scope 2 – location-based) - Purchased electricity tonnes 15973 15236 16211 58
Indirect GHG emissions (Scope 2 – market-based) tonnes 14939 14139 15173 58
Indirect GHG emissions (Scope 2 – market-based) - Purchased electricity tonnes 15173 58
Indirect GHG emissions (Scope 3) tonnes 1093 1221 15966 58
Scope 3 Category 1 – Purchased goods and services tonnes 7350 58
Scope 3 Category 15 – Investments tonnes 558 58
Scope 3 Category 2 – Capital goods tonnes 781 58
Scope 3 Category 3 – Fuel- and energy-related activities tonnes 3279 58
Scope 3 Category 5 – Waste generated in operations tonnes 106 58
Scope 3 Category 6 – Business travel tonnes 2329 58
Scope 3 Category 7 – Employee commuting tonnes 1561 58
Total GHG emissions (Scope 1 and 2) tonnes 15041 14446 15461 58
Total GHG emissions (Scope 1, 2 and 3) tonnes 15990 15277 31427 58

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Total waste produced and disposed to landfill (Hong Kong, London) tonnes 64 54 70 57

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Electronic equipment collected for recycling (Hong Kong, London) pieces 705 66 476 57
Food waste collected for recycling (Hong Kong, London) tonnes 2 1 8 57
Food waste disposed to landfill (Hong Kong, London) tonnes 1.1 1.9 2.0 57
Glass collected for recycling (Hong Kong, London) kg 189 115 64 57
Metals collected for recycling (Hong Kong, London) kg 1954 494 896 57
Mixed recycling collected for recycling (Hong Kong, London) tonnes 25 29 30 57
Office paper consumption (Hong Kong, Mainland China and London) tonnes 38 13 25 58
Paper collected for recycling (Hong Kong, London) tonnes 122 66 50 57
Paper for printing publications (Hong Kong, Mainland China and London) tonnes 5 4 4 58
Plastics collected for recycling (Hong Kong, London) kg 660 348 332 57
Polyfoam collected for recycling (Hong Kong, London) kg 222 112 70 57
Waste produced and disposed to landfill per employee (Hong Kong, London) tonnes/employee 0.03 0.02 0.03 57
Waste produced and disposed to landfill per floor area (Hong Kong, London) tonnes/m² 0.001 0.001 0.001 57

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2021 2022 2023 Report Pages
Carbon Offset tonnes 144 390 2277 58
GHG emissions due to business air travel offset by carbon credits purchased tonnes CO2e 2277 59

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2021 2022 2023 Report Pages
General office waste disposed to landfill (Hong Kong, London) tonnes 63 52 68 57
Waste lead-acid batteries collected for recycling (Hong Kong, London) tonnes 13 4 57
Wooden board collected for recycling (Hong Kong, London) kg 1990 128 123 57

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Diesel consumption (Hong Kong, Mainland China, London) MWh 77 98 88 57
Direct energy consumption (Hong Kong, Mainland China, London) MWh 115 127 111 57
Energy consumption per employee (Hong Kong, Mainland China, London) MWh/employee 16.23 15.31 15.44 57
Energy consumption per floor area (Hong Kong, Mainland China, London) MWh/m² 0.59 0.59 0.63 57
Expense on energy consumption (Hong Kong, Mainland China, London) $m 41 45 58 57
Indirect energy consumption (Hong Kong, Mainland China, London) MWh 37331 36319 39289 57
Purchased electricity (Hong Kong, Mainland China, London) MWh 33559 32305 35245 57
Purchased renewable electricity (Hong Kong, Mainland China, London) MWh 3772 4014 4044 57
Total energy consumption (Hong Kong, Mainland China, London) MWh 37446 36446 39400 57
Unleaded petrol consumption (Hong Kong, Mainland China, London) MWh 38 29 23 57

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2021 2022 2023 Report Pages
Total paper consumption (Hong Kong, Mainland China and London) tonnes 43 17 29 58

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2021 2022 2023 Report Pages
FSC or PEFC-certified or recycled paper used (Hong Kong, Mainland China and London) % 100 100 100 58

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Annual total compensation ratio for the highest-paid individual to the median annual total compensation for all employees (excluding the highest-paid individual) - Hong Kong ratio 51 55
Annual total compensation ratio for the highest-paid individual to the median annual total compensation for all employees (excluding the highest-paid individual) - Mainland China ratio 28 55
Annual total compensation ratio for the highest-paid individual to the median annual total compensation for all employees (excluding the highest-paid individual) - UK ratio 22 55
Average years of service no. 7 6 7 53
Basic salary ratio of female to male employees - Hong Kong - General ratio 1.1 55
Basic salary ratio of female to male employees - Hong Kong - Middle-level ratio 1.0 55
Basic salary ratio of female to male employees - Hong Kong - Senior ratio 1.0 55
Basic salary ratio of female to male employees - Hong Kong - Supervisory-level ratio 1.0 55
Basic salary ratio of female to male employees - Mainland China - General ratio 1.0 55
Basic salary ratio of female to male employees - Mainland China - Middle-level ratio 1.0 55
Basic salary ratio of female to male employees - Mainland China - Senior ratio 1.0 55
Basic salary ratio of female to male employees - Mainland China - Supervisory-level ratio 1.0 55
Basic salary ratio of female to male employees - UK - General ratio 0.9 55
Basic salary ratio of female to male employees - UK - Middle-level ratio 0.9 55
Basic salary ratio of female to male employees - UK - Senior ratio 0.9 55
Basic salary ratio of female to male employees - UK - Supervisory-level ratio 0.9 55
Employees eligible to retire within the next five years no. 205 130 141 53
Employees who remained employed 12 months after the end of parental leave - Female no. (%) 25 (83) 27 (79) 24 (80) 54
Employees who remained employed 12 months after the end of parental leave - Male no. (%) 46 (88) 23 (88) 34 (87) 54
Employees who returned to work after parental leave ended - Female no. (%) 34 (100) 30 (94) 36 (100) 54
Employees who returned to work after parental leave ended - Male no. (%) 26 (100) 39 (100) 51 (100) 54
Employees who took parental leave - Female no. 51 50 43 54
Employees who took parental leave - Male no. 26 39 53 54
Full-time employees (female) no. 926 967 1019 52
Full-time employees (male) no. 1366 1402 1522 52
Gender pay gap by region - Hong Kong (Mean) % 8 54
Gender pay gap by region - Hong Kong (Median) % 8 54
Gender pay gap by region - Mainland China (Mean) % -20 54
Gender pay gap by region - Mainland China (Median) % -20 54
Gender pay gap by region - UK (Mean) % 13 54
Gender pay gap by region - UK (Median) % 12 54
General employees by age group (female, 30-50) % 46 37 52
General employees by age group (female, <30) % 45 51 52
General employees by age group (female, >50) % 9 12 52
General employees by age group (male, 30-50) % 38 52
General employees by age group (male, <30) % 51 52
General employees by age group (male, >50) % 11 52
General employees by gender (female) % 43 43 41 52
General employees by gender (male) % 57 57 59 52
Hong Kong - Lower middle quarter (Female) % 48 46 44 54
Hong Kong - Lower middle quarter (Male) % 52 54 56 54
Hong Kong - Lower quarter (Female) % 55 55 53 54
Hong Kong - Lower quarter (Male) % 45 45 47 54
Hong Kong - Top quarter (Female) % 40 42 42 54
Hong Kong - Top quarter (Male) % 60 58 58 54
Hong Kong - Upper middle quarter (Female) % 42 44 43 54
Hong Kong - Upper middle quarter (Male) % 58 56 57 54
Mainland China - Lower middle quarter (Female) % 38 19 19 54
Mainland China - Lower middle quarter (Male) % 62 81 81 54
Mainland China - Lower quarter (Female) % 59 18 22 54
Mainland China - Lower quarter (Male) % 41 82 78 54
Mainland China - Top quarter (Female) % 36 33 33 54
Mainland China - Top quarter (Male) % 64 67 67 54
Mainland China - Upper middle quarter (Female) % 38 30 29 54
Mainland China - Upper middle quarter (Male) % 62 70 71 54
Middle-level employees by age group (female, 30-50) % 85 84 84 52
Middle-level employees by age group (female, <30) % 3 3 3 52
Middle-level employees by age group (female, >50) % 12 13 13 52
Middle-level employees by age group (male, 30-50) % 85 84 84 52
Middle-level employees by age group (male, >50) % 12 13 13 52
Middle-level employees by gender (female) % 40 41 40 52
Middle-level employees by gender (male) % 60 59 60 52
New hires by age group - 30 to 50 no. (%) 201 (13) 259 (16) 250 (14) 53
New hires by age group - Over 50 no. (%) 15 (5) 25 (8) 39 (10) 53
New hires by gender - Female no. (%) 141 (15) 173 (18) 150 (15) 53
New hires by gender - Male no. (%) 237 (17) 279 (20) 264 (17) 53
New hires by region - Hong Kong no. (%) 237 (15) 305 (19) 290 (17) 53
New hires by region - Mainland China no. (%) 93 (25) 79 (20) 31 (8) 53
New hires by region - Others (Singapore and New York) no. (%) 3 (33) 7 (50) 53
New hires by region - UK no. (%) 48 (13) 65 (17) 86 (20) 53
Number of employees no. 2307 2380 2552 51
Number of employees - 30 to 50 years old no. 1595 1626 1751 51
Number of employees - Below 30 years old no. 400 422 427 51
Number of employees - Female no. 939 975 1029 51
Number of employees - Hong Kong no. 1555 1599 1719 51
Number of employees - Mainland China no. 366 399 397 51
Number of employees - Male no. 1368 1405 1523 51
Number of employees - Others (region) no. 8 9 14 51
Number of employees - Over 50 years old no. 312 332 374 51
Number of employees - UK no. 378 373 422 51
Part-time employees (female) no. 13 8 10 52
Part-time employees (male) no. 2 3 1 52
Permanent employees (Hong Kong) no. 1408 1474 1600 52
Permanent employees (Mainland China) no. 366 399 397 52
Permanent employees (UK) no. 364 355 408 52
Permanent employees (female) no. 940 914 977 52
Permanent employees (male) no. 1206 1323 1442 52
Permanent employees (others: Singapore and New York) no. 8 9 14 52
Remuneration ratio of female to male employees - Hong Kong - General ratio 1.1 55
Remuneration ratio of female to male employees - Hong Kong - Middle-level ratio 1.0 55
Remuneration ratio of female to male employees - Hong Kong - Senior ratio 0.9 55
Remuneration ratio of female to male employees - Hong Kong - Supervisory-level ratio 1.0 55
Remuneration ratio of female to male employees - Mainland China - General ratio 1.1 55
Remuneration ratio of female to male employees - Mainland China - Middle-level ratio 1.2 55
Remuneration ratio of female to male employees - Mainland China - Senior ratio 1.8 55
Remuneration ratio of female to male employees - Mainland China - Supervisory-level ratio 1.0 55
Remuneration ratio of female to male employees - UK - General ratio 0.9 55
Remuneration ratio of female to male employees - UK - Middle-level ratio 0.9 55
Remuneration ratio of female to male employees - UK - Senior ratio 0.8 55
Remuneration ratio of female to male employees - UK - Supervisory-level ratio 1.0 55
Senior employees by age group (male, 30-50) % 66 67 63 52
Senior employees by age group (male, >50) % 34 33 37 52
Senior employees by gender (female) % 36 39 38 52
Senior employees by gender (male) % 64 61 62 52
Supervisory-level employees by age group (female, 30-50) % 64 62 62 52
Supervisory-level employees by age group (female, <30) % 24 28 28 52
Supervisory-level employees by age group (female, >50) % 12 10 10 52
Supervisory-level employees by age group (male, 30-50) % 64 62 62 52
Supervisory-level employees by age group (male, >50) % 12 10 10 52
Supervisory-level employees by gender (female) % 42 40 42 52
Supervisory-level employees by gender (male) % 58 60 58 52
Temporary/fixed term employees (Hong Kong) no. 147 125 119 52
Temporary/fixed term employees (UK) no. 14 18 14 52
Temporary/fixed term employees (female) no. 66 61 52 52
Temporary/fixed term employees (male) no. 95 82 81 52
Total new hires no. (%) 378 (16) 452 (19) 414 (16) 53
UK - Lower middle quarter (Female) % 32 32 30 54
UK - Lower middle quarter (Male) % 68 68 70 54
UK - Lower quarter (Female) % 55 56 50 54
UK - Lower quarter (Male) % 45 44 50 54
UK - Top quarter (Female) % 27 27 26 54
UK - Top quarter (Male) % 73 73 74 54
UK - Upper middle quarter (Female) % 23 27 29 54
UK - Upper middle quarter (Male) % 77 73 71 54

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Employee turnover by age group - 30 to 50 no. (%) 236 (15) 208 (13) 133 (8) 53
Employee turnover by age group - Below 30 no. (%) 84 (21) 89 (21) 50 (12) 53
Employee turnover by age group - Over 50 no. (%) 26 (8) 31 (9) 20 (5) 53
Employee turnover by gender - Female no. (%) 141 (15) 114 (12) 79 (8) 53
Employee turnover by gender - Male no. (%) 205 (15) 214 (15) 124 (8) 53
Employee turnover by region - Hong Kong no. (%) 210 (14) 195 (12) 137 (8) 53
Employee turnover by region - Mainland China no. (%) 103 (28) 60 (15) 29 (7) 53
Employee turnover by region - Others (Singapore and New York) no. (%) 2 (22) 2 (14) 53
Employee turnover by region - UK no. (%) 33 (9) 71 (19) 35 (8) 53
New hires by age group - Below 30 no. (%) 162 (41) 168 (40) 125 (29) 53
Total employee turnover (voluntary) no. (%) 346 (15) 328 (14) 203 (8) 53

Lost days due to work injury.

Indicator Unit 2021 2022 2023 Report Pages
Absentee days no. 4856 6002 5736 56
Absentee rate rate 0.84 1.02 0.9 56

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 2022 2023 Report Pages
Average hours of training per employee and percentage of employees who received training no. (%) 12 (96) 18 (87) 19 (98) 56
Average hours of training per employee and percentage of employees who received training - Female no. (%) 11 (97) 17 (78) 17 (99) 56
Average hours of training per employee and percentage of employees who received training - General no. (%) 11 (88) 12 (76) 16 (98) 56
Average hours of training per employee and percentage of employees who received training - Male no. (%) 12 (96) 20 (92) 20 (97) 56
Average hours of training per employee and percentage of employees who received training - Middle-level no. (%) 12 (99) 19 (91) 21 (98) 56
Average hours of training per employee and percentage of employees who received training - Senior no. (%) 13 (97) 11 (91) 19 (98) 56
Average hours of training per employee and percentage of employees who received training - Supervisory-level no. (%) 11 (98) 20 (83) 17 (97) 56
Mandatory training hours no. 7331 10307 24347 56
Non-mandatory training hours no. 19626 31985 23569 56
Total cost of training $m 7.9 11.8 11.8 56
Total hours of training received by employees no. 26957 42292 47916 56

Number of suppliers by geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Number of key suppliers no. 96 125 146 51
Number of key suppliers - Asia (excluding Hong Kong and Mainland China) no. 2 4 3 51
Number of key suppliers - Australia no. 1 1 1 51
Number of key suppliers - Europe no. 5 5 7 51
Number of key suppliers - Hong Kong no. 50 58 66 51
Number of key suppliers - Mainland China no. 3 3 6 51
Number of key suppliers - UK no. 33 50 55 51
Number of key suppliers - US no. 2 4 8 51
Total payment to key suppliers $bn 1.9 1.9 2.1 51

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2021 2022 2023 Report Pages
Donation to The Community Chest of Hong Kong $m 69.0 50.0 25.0 56
Donations to other charity partners $m 36.5 91.6 70.0 56

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021 2022 2023 Report Pages
Charitable donations $m 105.5 141.6 95.0 56
Employee volunteering hours no. 850 1118 2262 56
Employee volunteering leave days taken no. 37 33 74 56
Funds raised from the Stock Code for Charity Scheme $m 138.0 129.0 87.0 56

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Direct GHG Emissions (Scope 1) tonnes 102 307 288
GHG Emissions from Purchased Electricity tonnes 15973 15236 16211
HFC Emissions tonnes CO2e 11
Indirect Energy Emissions (Scope 2) tonnes 15973 15236 16211
Scope 3 GHG Emissions (Business Travel) tonnes 2329
Scope 3 GHG Emissions (Capital Goods) tonnes 781
Scope 3 GHG Emissions (Employee Commuting) tonnes 1561
Scope 3 GHG Emissions (Fuel and Energy-related Activities (Not Included in Scope 1 or Scope 2)) tonnes 3279
Scope 3 GHG Emissions (Investments) tonnes 558
Scope 3 GHG Emissions (Purchased Goods/Services) tonnes 7350
Scope 3 GHG Emissions (Upstream Transportation and Distribution) tonnes 2
Scope 3 GHG Emissions (Waste Generated in Operations) tonnes 106
Total GHG Emissions tonnes 15990 15277 31427
Total GHG Emissions Intensity (By Area) tonnes/m² 0.25 0.25 0.5
Total GHG Emissions Intensity (By Employee) tonnes/employee 6.93 6.42 12.31
Total Other Indirect Energy Emissions (Scope 3) tonnes 1093 1221 15966

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Hazardous Waste Landfilling tonnes 64 54 70

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Glass Waste tonnes 0.189 0.115 0.064
Non-Hazardous Waste (Electronic Waste) pieces 705 66 476
Non-Hazardous Waste (Kitchen Waste) tonnes 2 1 8
Non-Hazardous Waste Landfilling tonnes 1.1 1.9 2
Non-Hazardous Waste Recycled tonnes 150.23 67.135 58.462
Paper Waste tonnes 38 13 25
Plastic Waste tonnes 0.66 0.348 0.332
Total Non-Hazardous Waste Intensity (By Area) tonnes/m² 0.001 0.001 0.001
Total Non-Hazardous Waste Intensity (By Employee) tonnes/employee 0.03 0.02 0.03

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022 2023
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year % 17.46 -30.77

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Diesel Fuel Consumption MWh 77 98 88
Energy Consumption Intensity (By Area) MWh/m² 0.59 0.59 0.63
Energy Consumption Intensity (By Employee) MWh/employee 16.23 15.31 15.44
Gasoline Consumption MWh 38 29 23
Purchased Electricity MWh 33559 32305 35245
Renewable Energy Consumption MWh 3772 4014 4044
Total Direct Energy Consumption MWh 115 127 111
Total Energy Consumption MWh 37446 36446 39400
Total Indirect Energy Consumption MWh 37331 36319 39289

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2021 2022 2023
Packaging Material Consumption (Paper) tonnes 43 17 29

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Employees Aged 30-50 no. 1595 1626 1751
Number of Employees Aged Above 50 no. 312 332 374
Number of Employees Aged Below 30 no. 400 422 427
Number of Employees in Hong Kong no. 1555 1599 1719
Number of Employees in Mainland China no. 366 399 397
Number of Employees in United Kingdom no. 378 373 422
Number of Female Employees no. 939 975 1029
Number of Full-time Employees no. 2292 2369 2541
Number of Full-time Employees (Female) no. 926 967 1019
Number of Full-time Employees (Male) no. 1366 1402 1522
Number of Male Employees no. 1368 1405 1523
Number of New Employees no. 378 452 414
Number of New Employees (Above 50) no. 15 25 39
Number of New Employees (Aged 30-50) no. 201 259 250
Number of New Employees (Aged Below 30) no. 162 168 125
Number of New Employees (Female) no. 141 173 150
Number of New Employees (Hong Kong) no. 237 305 290
Number of New Employees (Mainland China) no. 93 79 31
Number of New Employees (Male) no. 237 279 264
Number of New Employees (Overseas) no. 48 68 93
Number of Part-time Employees no. 15 11 11
Number of Part-time Employees (Female) no. 13 8 10
Number of Part-time Employees (Male) no. 2 3 1
Number of Temporary Workers no. 161 143 133
Number of Temporary Workers (Female) no. 66 61 52
Number of Temporary Workers (Male) no. 95 82 81
Number of Total Employees no. 2307 2380 2552
Percentage of Employees Aged 30-50 % 69.13 68.32 68.62
Percentage of Employees Aged Above 50 % 13.52 13.95 14.65
Percentage of Employees Aged Below 30 % 17.34 17.73 16.74
Percentage of Employees in Hong Kong % 67.4 67.18 67.39
Percentage of Employees in Mainland China % 15.87 16.76 15.56
Percentage of Employees in United Kingdom % 16.39 15.67 16.54
Percentage of Female Employees % 40.68 40.97 40.28
Percentage of Full-time Employees % 99.35 99.54 99.57
Percentage of Male Employees % 59.32 59.03 59.72
Percentage of New Employees % 16 19 16
Percentage of Part-time Employees % 0.65 0.46 0.43
Percentage of Temporary Workers % 6.98 6.01 5.21

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Turnover Rate of Employees Aged 30-50 % 15 13 8
Turnover Rate of Employees Aged Above 50 % 8 9 5
Turnover Rate of Employees Aged Below 30 % 21 21 12
Turnover Rate of Employees in Hong Kong % 14 12 8
Turnover Rate of Employees in Mainland China % 28 15 7
Turnover Rate of Employees in Singapore % 22 14
Turnover Rate of Employees in United Kingdom % 9 19 8
Turnover Rate of Employees in United States % 22 14
Turnover Rate of Female Employees % 15 12 8
Turnover Rate of Male Employees % 15 15 8
Turnover Rate of Total Employees % 15 14 8

Lost days due to work injury.

Standard Indicator Unit 2021 2022 2023
Lost Days Due to Work-related Injuries no. 4856 6002 5736

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021 2022 2023
Average Training Hours (Female) no. 11 17 17
Average Training Hours (General Staff) no. 11 12 16
Average Training Hours (Male) no. 12 20 20
Average Training Hours (Middle Management) no. 12 19 21
Average Training Hours (Senior Management) no. 13 11 19
Average Training Hours per Employee no. 12 18 19
Total Training Hours no. 26957 42292 47916

Number of suppliers by geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Suppliers in Asia (Excluding China) no. 2 4 3
Number of Suppliers in Australia no. 1 1 1
Number of Suppliers in Europe no. 5 5 7
Number of Suppliers in Hong Kong no. 50 58 66
Number of Suppliers in Mainland China no. 3 3 6
Number of Suppliers in United Kingdom no. 33 50 55
Number of Suppliers in United States no. 2 4 8

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021 2022 2023
Total Social Investment million USD 138 129 87
Total Volunteer Service Hours hours 850 1118 2262