2022 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Total number of employees | Number of employees | 5507 | 58 |
| Total workforce by age group: 31-40 | Number of employees | 1307 | 58 |
| Total workforce by age group: 41-50 | Number of employees | 430 | 58 |
| Total workforce by age group: Above 50 | Number of employees | 308 | 58 |
| Total workforce by age group: Below 30 | Number of employees | 3161 | 58 |
| Total workforce by employment type: Dispatch | Number of employees | 856 | 58 |
| Total workforce by employment type: Full time | Number of employees | 4719 | 58 |
| Total workforce by employment type: Intern | Number of employees | 32 | 58 |
| Total workforce by employment type: Part time | Number of employees | 3 | 58 |
| Total workforce by gender: Female | Number of employees | 2351 | 58 |
| Total workforce by gender: Male | Number of employees | 2855 | 58 |
| Total workforce by geographical region: Chinese Mainland | Number of employees | 5500 | 58 |
| Total workforce by geographical region: Hong Kong, Macau and Taiwan regions | Number of employees | 2 | 58 |
| Total workforce by geographical region: Overseas | Number of employees | 5 | 58 |
| Total workforce by rank: Executives and senior management | Number of employees | 213 | 58 |
| Total workforce by rank: General staff | Number of employees | 4962 | 58 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Employee turnover rate | 59.6% | 58 | |
| Employee turnover rate by age group: 31-40 | Number of employees leaving employment | 2355 | 58 |
| Employee turnover rate by age group: 41-50 | Number of employees leaving employment | 384 | 58 |
| Employee turnover rate by age group: Above 50 | Number of employees leaving employment | 210 | 58 |
| Employee turnover rate by age group: Below 30 | Number of employees leaving employment | 2569 | 58 |
| Employee turnover rate by gender: Female | Number of employees leaving employment | 2368 | 58 |
| Employee turnover rate by gender: Male | Number of employees leaving employment | 3150 | 58 |
| Employee turnover rate by geographical region: Chinese Mainland | Number of employees leaving employment | 5512 | 58 |
| Employee turnover rate by geographical region: Hong Kong, Macau and Taiwan regions | Number of employees leaving employment | 6 | 58 |
| Total employee turnover rate | Number of employees leaving employment | 5518 | 58 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Rate of work-related fatalities in 2020 | 0% | 58 | |||
| Rate of work-related fatalities in 2021 | 0% | 58 | |||
| Rate of work-related fatalities in 2022 | 0% | 58 |
Lost days due to work injury.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Lost days due to work injury | Lost days | 233 | 58 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| The percentage of employees trained by gender: Female | 45.8% | 58 | |
| The percentage of employees trained by gender: Male | 54.2% | 58 | |
| The percentage of employees trained by rank: Executives and senior management | 4.1% | 58 | |
| The percentage of employees trained by rank: General staff | 95.3% | 58 | |
| The percentage of trained employees | 100.0% | 58 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| The average training hours completed per employee | hours | 70 | 58 |
| The average training hours completed per employee by gender: Female | hours | 79 | 58 |
| The average training hours completed per employee by gender: Male | hours | 61 | 58 |
| The average training hours completed per employee by rank: Executives and senior management | hours | 88 | 58 |
| The average training hours completed per employee by rank: General staff | hours | 68 | 58 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of suppliers by geographical region: Suppliers in Chinese Mainland | 4015 | 58 | |
| Number of suppliers by geographical region: Total number of suppliers | 4015 | 58 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of suppliers where practices on the engagement of suppliers are being implemented | 4015 | 58 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of complaints handled (timely) | 19330 | 58 | |
| Number of products and service related complaints received | 19330 | 58 | |
| Percentage of complaints handled (timely) | 100% | 58 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period | 2 | 58 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of anti-corruption training provided for directors and staff | 2 | 58 | |
| Number of anti-corruption training sessions | 4 | 58 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Cumulative charity donations amount (RMB 100 million) | RMB 100 million | 0.46 | 58 |
| Total number of employee volunteer service hours | hours | 3640 | 58 |
| Total number of employee volunteers | 260 | 58 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Direct GHG Emissions (Scope 1) | tonnes of CO2e |
| Indirect Energy Emissions (Scope 2) | tonnes of CO2e |
| Scope 1 GHG Emissions Intensity (By Area) | tonnes of CO2e/sq.m. GFA |
| Scope 2 GHG Emissions Intensity (By Area) | tonnes of CO2e/sq.m. GFA |
| Total GHG Emissions | tonnes of CO2e |
| Total GHG Emissions Intensity (By Area) | tonnes of CO2e/sq.m. GFA |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Hazardous Waste (Used Batteries) | tonnes |
| Total Hazardous Waste Intensity (By Area) | kg/sq.m. GFA |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Non-Hazardous Waste (Construction Waste) | tonnes |
| Non-Hazardous Waste (Domestic Waste) | tonnes |
| Non-Hazardous Waste (Electronic Waste) | tonnes |
| Non-Hazardous Waste Recycled | tonnes |
| Total Non-Hazardous Waste Intensity (By Area) | Tonnes/sq.m. GFA |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Diesel Fuel Consumption | Litres |
| Energy Consumption Intensity (By Area) | kWh/sq.m. GFA |
| Gasoline Consumption | Litres |
| LPG Consumption | Kg |
| Natural Gas Consumption | sq.m. |
| Purchased Electricity | kWh |
| Total Direct Energy Consumption | kWh |
| Total Energy Consumption | kWh |
| Total Indirect Energy Consumption | kWh |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | A2.2 |
|---|---|---|
| Recycled Water Usage | tonnes | 132168.82 |
| Water Consumption | m3 | 55010.22 |
| Water Consumption Intensity (By Revenue) | m3/sq.m. GFA | 0.69 |
| Water Consumption in Production and Operation | m3 | 225399.43 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Employees Aged 30-50 | Number of employees | 1737 |
| Number of Employees Aged Above 50 | Number of employees | 308 |
| Number of Employees Aged Below 30 | Number of employees | 3161 |
| Number of Employees in Hong Kong | Number of employees | 2 |
| Number of Employees in Mainland China | Number of employees | 5500 |
| Number of Employees in Overseas | Number of employees | 5 |
| Number of Female Employees | Number of employees | 2351 |
| Number of Full-time Employees | Number of employees | 4719 |
| Number of General Employees | Number of employees | 4962 |
| Number of Interns | Number of employees | 32 |
| Number of Male Employees | Number of employees | 2855 |
| Number of Part-time Employees | Number of employees | 3 |
| Number of Senior Management Employees | Number of employees | 213 |
| Number of Total Employees | Number of employees | 5507 |
| Percentage of Employees Aged 30-50 | Percent | 31.54 |
| Percentage of Employees Aged Above 50 | Percent | 5.59 |
| Percentage of Employees Aged Below 30 | Percent | 57.38 |
| Percentage of Employees in Hong Kong | Percent | 0.04 |
| Percentage of Employees in Mainland China | Percent | 99.87 |
| Percentage of Employees in Overseas | Percent | 0.09 |
| Percentage of Female Employees | Percent | 42.7 |
| Percentage of Full-time Employees | Percent | 85.68 |
| Percentage of General Employees | Percent | 90.1 |
| Percentage of Interns | Percent | 0.58 |
| Percentage of Male Employees | Percent | 51.84 |
| Percentage of Part-time Employees | Percent | 0.05 |
| Percentage of Senior Management Employees | Percent | 3.87 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | Number of employees leaving employment | 2739 |
| Turnover Rate of Employees Aged Above 50 | Number of employees leaving employment | 210 |
| Turnover Rate of Employees Aged Below 30 | Number of employees leaving employment | 2569 |
| Turnover Rate of Employees in Hong Kong | Number of employees leaving employment | 6 |
| Turnover Rate of Employees in Mainland China | Number of employees leaving employment | 5512 |
| Turnover Rate of Female Employees | Number of employees leaving employment | 2368 |
| Turnover Rate of Male Employees | Number of employees leaving employment | 3150 |
| Turnover Rate of Total Employees | % | 59.6 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Lost Days Due to Work-related Injuries | Lost days | 233 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 45.8 |
| Percentage of Trained General Employees | % | 95.3 |
| Percentage of Trained Male Employees | % | 54.2 |
| Percentage of Trained Senior Management | % | 4.1 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Average Training Hours (Female) | hours | 79 |
| Average Training Hours (General Staff) | hours | 68 |
| Average Training Hours (Male) | hours | 61 |
| Average Training Hours (Senior Management) | hours | 88 |
| Average Training Hours per Employee | hours | 70 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Suppliers in Mainland China | 4015 | |
| Number of Total Suppliers | 4015 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Complaints Handling Rate | % | 100 |
| Number of Products and Service Related Complaints | 19330 | |
| Total Number of Customer Complaints | 19330 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Concluded Corruption Lawsuits | 2 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Anti-corruption Training Session | 4 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Employees Participating in Volunteer Activities | 260 | |
| Number of Volunteers among Employees | 260 | |
| Total Public Welfare Donations | RMB 100 million | 0.46 |
| Total Volunteer Service Hours | hours | 3640 |