Sustainability Report 2022/23

Year: 2022
Published: 2023-10-04
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019/20 2020/21 2021/22 2022/23 2023 Report Pages
CO2 saved annually by Entertainers deployed at construction sites tonnes CO2 2800 24
Direct GHG emissions (scope 1) tonnes CO2e 4451 2865 86
Direct GHG emissions (scope 1) – Group tonnes CO2e 37885 40751 45827 80
GHG emission intensity (scope 1&2), Head office tonnes CO2e/m² 0.1 0.02 86
GHG emission intensity (scope 1&2), Property management tonnes CO2e/m² 0.1 0.1 86
GHG emission intensity – Construction tonnes CO2e/m2 0.008 0.01 0.009 80
GHG emission intensity – Head office tonnes CO2e/m2 0.069 0.074 0.07 80
GHG emission intensity – Hotels tonnes CO2e/room night 0.032 0.033 0.034 80
GHG emission intensity – Property management tonnes CO2e/m2 0.044 0.044 0.042 80
Indirect GHG emissions (scope 2) tonnes CO2e 51211 59460 86
Indirect GHG emissions (scope 2) – location-based – Group tonnes CO2e 346416 339981 339829 80
Indirect GHG emissions (scope 2) – market-based – Group tonnes CO2e 208992 212262 210896 80
Indirect GHG emissions (scope 3) – Business air travel – Group tonnes CO2e 7 28 209 80
Scope 1 and 2 GHG emissions intensity of major buildings monitored by the EOC tonnes CO2e / m2 of total gross floor area 0.0813 0.0617 0.0607 0.0593 23

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021/22 2022/23 Report Pages
Hazardous waste – Batteries kg 159 80
Hazardous waste – Chemicals kg 80 80
Hazardous waste – Electronic and Electrical Waste kg 7512 80
Hazardous waste – Fluorescent lamp kg 4387 80
Hazardous waste – Toner Cartridge kg 4767 80
Total hazardous wastes collected and recycled within the group kg 11591 16905 80, 86

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020/21 2021/22 2022/23 Report Pages
Bricks used piece 3112985 81
General waste tonnes 14552 18427 86
Glass recycled kg 17296 18217 86
Metal recycled kg 755 5095 86
Non-hazardous waste disposal – Construction and demolition waste tonnes 42668 55273 151099 80
Non-hazardous waste disposal – General waste tonnes 115582 110634 102188 80
Non-hazardous waste recycled – Construction and demolition waste kg 272069 407069 946626 80
Non-hazardous waste recycled – Food waste kg 318327 302365 380187 80
Non-hazardous waste recycled – Glass kg 57987 67905 79038 80
Non-hazardous waste recycled – Metal kg 16915 35388 3440402 80
Non-hazardous waste recycled – Paper kg 2362147 1806345 2453599 80
Non-hazardous waste recycled – Plastic kg 52054 123800 964141 80
Non-hazardous waste recycled – Used cooking oil kg 10615 10855 19536 80
Paper recycled kg 181178 222410 86
Plastic recycled kg 18676 19045 86

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2022/23 2024 Report Pages
Expected annual CO2 emission reduction from RECs purchased during reporting year tonnes CO2 21000 24
Planned annual CO2 emission reduction from solar panels by end of 2024 tonnes CO2 3000 24
Scope 1 and 2 greenhouse gas (GHG) emissions intensity reduction of EOC-monitored buildings % -27.1 17

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2021/22 2022/23 Report Pages
Construction waste diversion rate in Hong Kong construction projects within the reporting scope % -91.8 17
Fluorescent lamp recycled kg 13 86
Food waste recycled kg 4854133 4991165 86
Toner Cartridge recycled kg 77 86
Used cooking oil recycled kg 3901 4203 86
Waste Oil recycled kg 9600 86

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019/20 2020/21 2021/22 2022/23 2023 2024 Report Pages
Centralized Heating, Group kWh 272 143737 86
Centralized Heating, Head office GJ, kWh 272 4093552 86
Concrete used 663575 81
Diesel consumption - Construction L 5279475 81
Diesel consumption - Head office L 3512 81
Diesel consumption - Hotels L 6465 81
Diesel consumption - Property management L 78925 81
Diesel consumption - Total L 5368377 81
Diesel consumption, Head office L 1064 124 86
Diesel consumption, Property management L 545 400 86
Electricity consumption intensity of major buildings monitored by the EOC kWh/m2 GFA (gross floor area) 139.83 136.78 129.66 127.32 24
Electricity consumption – Construction GJ, kWh 51214 1816318 75108 80
Electricity consumption – Group GJ, kWh 1781566 485686943 1747690 80
Electricity consumption – Head office GJ 6446 6527 6824 80
Electricity consumption – Hotels GJ, kWh 226042 204985 224528 80
Electricity consumption – Property management GJ, kWh 12426118 12660212 1440930 80
Electricity consumption, Group MWh, kWh 83938062 94801872 86
Electricity consumption, Head office kWh 3925 41660 86
Electricity consumption, Property management kWh 83082206 300127 86
Energy consumption, Head office GJ 4360 57121 86
Energy consumption, Property management GJ 341769 335763 86
Energy intensity – Construction GJ/m2 0.086 0.112 0.11 80
Energy intensity – Head office GJ/m2 0.44 0.51 0.47 80
Energy intensity – Hotels GJ/room night 0.34 0.33 0.33 80
Energy intensity – Property management GJ/m2 0.43 0.42 0.4 80
Energy intensity, Head office GJ/m² 0.69 0.14 86
Energy intensity, Property management GJ/m² 0.6 0.63 86
Fuel consumption - Construction GJ 190783 81
Fuel consumption - Head office GJ 3249 81
Fuel consumption - Hotels GJ 622 81
Fuel consumption - Property management GJ 3505 81
Fuel consumption - Total GJ 198339 81
Fuel consumption, Head office GJ 1103 1240 86
Fuel consumption, Property management GJ 39 15 86
Gas consumption – Group GJ 557266 554909 585659 80
Gas consumption – Head office GJ 259 277 245 80
Gas consumption – Hotels GJ 45141 43534 45481 80
Gas consumption – Property management GJ 511866 511098 539743 80
Natural Gas consumption, Property management GJ 42848 35261 86
Number of Entertainers (advanced energy storage systems) deployed at construction sites 19 24
Number of solar panels installed at 51 buildings and two construction sites solar panels 13800 24
Petrol consumption - Construction L 65662 81
Petrol consumption - Head office L 94939 81
Petrol consumption - Hotels L 10773 81
Petrol consumption - Property management L 437 81
Petrol consumption - Total L 171111 81
Petrol consumption, Head office L 29979 34807 86
Petrol consumption, Property management L 29979 34807 86
Planned annual electricity generation from solar panels by end of 2024 million kWh 6.7 24
Planned area to be covered by solar panels by end of 2024 square feet 450000 24
Planned number of solar panels to be installed by end of 2024 solar panels 16500 24
Total energy consumption GJ 346129 392884 86
Total energy consumption – Construction GJ 141063 186546 266197 80
Total energy consumption – Group GJ 2437070 2440866 2531698 80
Total energy consumption – Head office GJ 9898 11280 10498 80
Total energy consumption – Hotels GJ 272466 272554 270831 80
Total energy consumption – Property management GJ 2013643 1970486 1984178 80
Total renewable energy generated and exported – Solar kWh 255437 303329 405893 80

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021/22 2022/23 Report Pages
Rain Water Recycled, Head office 50 125 86
Rain Water Recycled, Property management 50 125 86
Total water consumption within the Group 2711134 81
Total water consumption, Group 935277 1131855 86
Total water consumption, Head office 9016 80704 86
Total water consumption, Property management 926261 1051150 86
Water Recycled, Head office 1000 1600 86
Water consumption - Construction 638115 81
Water consumption - Head office 5409 81
Water consumption - Hotels 462273 81
Water consumption - Property management 1605337 81
Water intensity - Construction m³/m² 0.26 81
Water intensity - Head office m³/m² 0.24 81
Water intensity - Hotels m³/room night 0.57 81
Water intensity - Property management m³/m² 0.33 81
Water intensity, Head office m³/m² 1.43 0.2 86
Water intensity, Property management m³/m² 1.73 1.96 86

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2021/22 2022/23 Report Pages
Electricity consumption intensity reduction of EOC-monitored buildings % -8.9 17
RECs purchased by Hong Yip during reporting year kWh 80000 24
RECs purchased by Hong Yip for its own office since 2021/22 tonnes CO2 (emissions offset over 10 years) 240 24
RECs purchased to finance renewable energy projects during reporting year MWh 55000 24

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2022/23 Report Pages
Water use intensity reduction of EOC-monitored buildings % -2.8 17

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2022/23 2024 Report Pages
Planned annual tree absorption equivalent from solar panels by end of 2024 trees 134000 24
Steel used tonnes 791716 81

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020/21 2021/22 2022/23 2023 Report Pages
Employee turnover, Property management, age 30–50, number of people no. of people 1152 1238 1276 84
Employee turnover, Property management, age above 50, number of people no. of people 2096 2260 3326 84
Employee turnover, Property management, age under 30, number of people no. of people 573 701 639 84
Full-time workforce by age group - Construction - 30-50 no. of people 1665 81
Full-time workforce by age group - Construction - Above 50 no. of people 1415 81
Full-time workforce by age group - Construction - Under 30 no. of people 561 81
Full-time workforce by age group - Head office - 30-50 no. of people 770 81
Full-time workforce by age group - Head office - Above 50 no. of people 556 81
Full-time workforce by age group - Head office - Under 30 no. of people 226 81
Full-time workforce by age group - Hotels - 30-50 no. of people 774 81
Full-time workforce by age group - Hotels - Above 50 no. of people 465 81
Full-time workforce by age group - Hotels - Under 30 no. of people 373 81
Full-time workforce by age group - Property management - 30-50 no. of people 5127 81
Full-time workforce by age group - Property management - Above 50 no. of people 12903 81
Full-time workforce by age group - Property management - Under 30 no. of people 1417 81
Full-time workforce by employee category - Managerial no. of people 1448 81
Full-time workforce by employee category - Officer-grade no. of people 3171 81
Full-time workforce by employee category - Operational no. of people 18434 81
Full-time workforce by employee category - Supporting no. of people 3372 81
Full-time workforce by employment contract - Construction no. of people 3537 81
Full-time workforce by employment contract - Contract no. of people 3003 81
Full-time workforce by employment contract - Head office no. of people 129 81
Full-time workforce by employment contract - Hotels no. of people 1491 81
Full-time workforce by employment contract - Permanent no. of people 23242 81
Full-time workforce by employment contract - Property management no. of people 16698 81
Full-time workforce by gender - Construction - Female no. of people 948 81
Full-time workforce by gender - Construction - Male no. of people 2693 81
Full-time workforce by gender - Female no. of people 11676 81
Full-time workforce by gender - Head office - Female no. of people 884 81
Full-time workforce by gender - Head office - Male no. of people 841 81
Full-time workforce by gender - Hotels - Female no. of people 647 81
Full-time workforce by gender - Hotels - Male no. of people 965 81
Full-time workforce by gender - Male no. of people 14749 81
Full-time workforce by gender - Property management - Female no. of people 9197 81
Full-time workforce by gender - Property management - Male no. of people 10250 81
Full-time workforce by nationality - Construction - Chinese no. of people 3612 82
Full-time workforce by nationality - Construction - Other Asian countries no. of people 29 82
Full-time workforce by nationality - Head office - Australian and New Zealander no. of people 14 82
Full-time workforce by nationality - Head office - Chinese no. of people 1667 82
Full-time workforce by nationality - Head office - European no. of people 20 82
Full-time workforce by nationality - Head office - North, Central, and South American no. of people 19 82
Full-time workforce by nationality - Head office - Other Asian countries no. of people 5 82
Full-time workforce by nationality - Hotels - Chinese no. of people 1583 82
Full-time workforce by nationality - Hotels - European no. of people 4 82
Full-time workforce by nationality - Hotels - Other Asian countries no. of people 25 82
Full-time workforce by nationality - Property management - African no. of people 5 82
Full-time workforce by nationality - Property management - Chinese no. of people 18475 82
Full-time workforce by nationality - Property management - European no. of people 390 82
Full-time workforce by nationality - Property management - North, Central, and South American no. of people 5 82
Full-time workforce by nationality - Property management - Other Asian countries no. of people 567 82
Gender pay ratio (female to male) - Executive Ratio 1.13 1.08 85
Gender pay ratio (female to male) - Management Ratio 1.13 1.17 85
Gender pay ratio (female to male) - Mean base salary for total workforce Ratio 1.14 1.17 85
Gender pay ratio (female to male) - Non-management Ratio 1.21 1.34 85
Hotels - % % 32.4 82
Hotels - no. of people no. of people 313 82
New hire by age group - Head office - 30-50 no. of people 95 139 87
New hire by age group - Head office - 30-50 (%) % 15.8 13.4 87
New hire by age group - Head office - Above 50 no. of people 5 11 87
New hire by age group - Head office - Above 50 (%) % 6.7 9.9 87
New hire by age group - Head office - Under 30 no. of people 44 69 87
New hire by age group - Head office - Under 30 (%) % 44.0 42.1 87
New hire by employee category - Managerial no. of people 62 51 87
New hire by employee category - Managerial (%) % 10.9 87
New hire by employee category - Managerial - number of people no. of people 170 83
New hire by employee category - Managerial - percentage % 11.7 83
New hire by employee category - Officer-grade (%) % 15.7 16.2 87
New hire by employee category - Officer-grade - number of people no. of people 883 83
New hire by employee category - Officer-grade - percentage % 27.8 83
New hire by employee category - Operational no. of people 750 534 87
New hire by employee category - Operational (%) % (21.9) 24.5 87
New hire by employee category - Operational - number of people no. of people 7804 83
New hire by employee category - Operational - percentage % 42.3 83
New hire by employee category - Supporting no. of people 85 87
New hire by employee category - Supporting (%) % 19.5 87
New hire by employee category - Supporting - number of people no. of people 1358 83
New hire by employee category - Supporting - percentage % 40.3 83
New hire by gender (number and rate) - Construction - Female %, no. of people 383 82
New hire by gender (number and rate) - Construction - Male %, no. of people 24.7 82
New hire by gender (number and rate) - Head office - Female %, no. of people 23.1 82
New hire by gender (number and rate) - Head office - Male %, no. of people 125 82
New hire by gender - Head office - Female no. of people 81 98 87
New hire by gender - Head office - Female (%) % 13.4 15.2 87
New hire by gender - Head office - Male no. of people 142 121 87
New hire by gender - Head office - Male (%) % 23.7 18.1 87
New hire by gender - Property management - Female no. of people 213 205 87
New hire by gender - Property management - Female (%) % 23.4 20.6 87
New hire by gender - Property management - Male no. of people 376 408 87
New hire by gender - Property management - Male (%) % 21.9 22.6 87
New hire by nationality - African - number of people no. of people 4 83
New hire by nationality - African - percentage % 80 83
New hire by nationality - Construction - Chinese - number of people no. of people 1037 83
New hire by nationality - Construction - Chinese - percentage % 28.7 83
New hire by nationality - Construction - Other Asian countries - number of people no. of people 10 83
New hire by nationality - Construction - Other Asian countries - percentage % 34.5 83
New hire by nationality - European - number of people no. of people 22 83
New hire by nationality - European - percentage % 5.6 83
New hire by nationality - Head office - Australian and New Zealander - number of people no. of people 1 83
New hire by nationality - Head office - Australian and New Zealander - percentage % 7.1 83
New hire by nationality - Head office - Chinese no. of people 219 87
New hire by nationality - Head office - Chinese (%) % 16.7 87
New hire by nationality - Head office - Chinese - number of people no. of people 325 83
New hire by nationality - Head office - Chinese - percentage % 19.5 83
New hire by nationality - Head office - European - number of people no. of people 1 83
New hire by nationality - Head office - European - percentage % 5 83
New hire by nationality - Head office - North, Central, and South American - number of people no. of people 1 83
New hire by nationality - Head office - North, Central, and South American - percentage % 5.3 83
New hire by nationality - Head office - Other Asian countries - number of people no. of people 1 83
New hire by nationality - Head office - Other Asian countries - percentage % 20 83
New hire by nationality - Hotels - Chinese - number of people no. of people 527 83
New hire by nationality - Hotels - Chinese - percentage % 33.3 83
New hire by nationality - Hotels - Other Asian countries - number of people no. of people 4 83
New hire by nationality - Other Asian countries - number of people no. of people 400 83
New hire by nationality - Other Asian countries - percentage % 7.05 83
New hire by nationality - Property management - Australian and New Zealander - number of people no. of people 1 83
New hire by nationality - Property management - Australian and New Zealander - percentage % 20 83
New hire by nationality - Property management - Chinese no. of people 613 87
New hire by nationality - Property management - Chinese (%) % 21.9 87
New hire by nationality - Property management - Chinese - number of people no. of people 7880 83
New hire by nationality - Property management - Chinese - percentage % 42.7 83
New hire by nationality - Property management - North, Central, and South American - number of people no. of people 1 83
New hire by nationality - Property management - North, Central, and South American - percentage % 20 83
Number of employees (SHKP and its principal subsidiaries and joint ventures) employees 40000 91
Number of employees who returned to work after taking parental leave in 2021/22 no. of people 118 85
Operational employees no. of people 2149 88
Parental leave - Number of employees who returned to work after parental leave no. of people 102 63 85
Parental leave - Number of employees who took parental leave no. of people 114 65 85
Part-time workforce by gender - Property management - Female no. of people 2823 82
Part-time workforce by gender - Property management - Male no. of people 1761 82
Property management - % % 41.2 82
Property management - 30-50 no. of people 276 269 87
Property management - 30-50 (%) % 17.6 16.3 87
Property management - Above 50 no. of people 24 29 87
Property management - Above 50 (%) % 7.6 8.2 87
Property management - Under 30 no. of people 289 315 87
Property management - Under 30 (%) % 38.8 39.5 87
Property management - no. of people no. of people 4226 82
Supporting employees %, no. of people 422 88
Total number of new hire no. of people 8745 812 10215 82, 87
Total workforce no. of people 31418 81
Total workforce (Permanent) no. of people 3829 4116 87
Total workforce by age group - Head office - 30-50 no. of people 1040 87
Total workforce by age group - Head office - Above 50 no. of people 111 87
Total workforce by age group - Head office - Under 30 no. of people 164 87
Total workforce by age group - Property management - 30-50 no. of people 1649 87
Total workforce by age group - Property management - Above 50 no. of people 355 87
Total workforce by age group - Property management - Under 30 no. of people 797 87
Total workforce by employee category - Managerial no. of people 470 87
Total workforce by employee category - Officer-grade no. of people 1031 87
Total workforce by employee category - Operational no. of people 2178 87
Total workforce by employee category - Supporting no. of people 437 87
Total workforce by employment contract - Head office (Contract) no. of people 588 87
Total workforce by employment contract - Head office (Permanent) no. of people 727 87
Total workforce by employment contract - Property management (Contract) no. of people 5 87
Total workforce by employment contract - Property management (Permanent) no. of people 2796 87
Total workforce by gender - Female no. of people 1515 1639 87
Total workforce by gender - Head office - Female no. of people 645 87
Total workforce by gender - Head office - Male no. of people 670 87
Total workforce by gender - Male no. of people 2314 2477 87
Total workforce by gender - Property management - Female no. of people 990 87
Total workforce by gender - Property management - Male no. of people 1807 87
Total workforce by nationality - Head office - Chinese no. of people 1314 87
Total workforce by nationality - Head office - Other Asian countries no. of people 1 87
Total workforce by nationality - Property management - Chinese no. of people 2801 87

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2020/21 2021/22 2022/23 Report Pages
Employee turnover at head office 30-50 %, no. of people 40 88
Employee turnover at head office above 50 %, no. of people 10 88
Employee turnover at head office under 30 %, no. of people 30 88
Employee turnover at property management 30-50 %, no. of people 15.8 88
Employee turnover at property management above 50 %, no. of people 7.3 88
Employee turnover at property management under 30 %, no. of people 295 88
Employee turnover by age group and rate - Head office - Under 30 - number of people no. of people 68 83
Employee turnover by age group and rate - Head office - Under 30 - percentage % 30.1 83
Employee turnover by employee category managerial %, no. of people 2.3 88
Employee turnover by employee category officer-grade %, no. of people 53 88
Employee turnover by employee category operational %, no. of people 24.4 88
Employee turnover by employee category supporting %, no. of people 14.4 88
Employee turnover by employee category, Managerial, number of people no. of people 124 183 153 84
Employee turnover by employee category, Managerial, percent % 9.6 13.1 10.6 84
Employee turnover by employee category, Officer-grade, number of people no. of people 483 718 678 84
Employee turnover by employee category, Officer-grade, percent % 16.1 24.5 21.4 84
Employee turnover by employee category, Operational, number of people no. of people 3671 3881 4925 84
Employee turnover by employee category, Operational, percent % 20.1 19.8 26.7 84
Employee turnover by employee category, Supporting, number of people no. of people 603 821 759 84
Employee turnover by employee category, Supporting, percent % 17.6 24.1 22.5 84
Employee turnover by gender - Head office - Female no. of people 35 48 87
Employee turnover by gender - Head office - Female (%) % 5.8 7.4 87
Employee turnover by gender - Head office - Male no. of people 35 29 87
Employee turnover by gender - Head office - Male (%) % 5.8 4.3 87
Employee turnover by gender - Property management - Female no. of people 198 199 87
Employee turnover by gender - Property management - Female (%) % 21.7 20.0 87
Employee turnover by gender - Property management - Male no. of people 303 383 87
Employee turnover by gender - Property management - Male (%) % 17.7 21.2 87
Employee turnover by gender and rate - Construction - Female - number of people no. of people 146 83
Employee turnover by gender and rate - Construction - Female - percentage % 15.4 83
Employee turnover by gender and rate - Construction - Male - number of people no. of people 296 83
Employee turnover by gender and rate - Construction - Male - percentage % 11 83
Employee turnover by gender and rate - Head office - Female - number of people no. of people 142 83
Employee turnover by gender and rate - Head office - Female - percentage % 16.1 83
Employee turnover by gender and rate - Head office - Male - number of people no. of people 95 83
Employee turnover by gender and rate - Head office - Male - percentage % 11.3 83
Employee turnover by gender and rate - Hotels - Female - number of people no. of people 252 83
Employee turnover by gender and rate - Hotels - Female - percentage % 38.9 83
Employee turnover by gender and rate - Hotels - Male - number of people no. of people 343 83
Employee turnover by gender and rate - Hotels - Male - percentage % 35.5 83
Employee turnover by gender and rate - Property management - Female - number of people no. of people 2816 83
Employee turnover by gender and rate - Property management - Female - percentage % 30.6 83
Employee turnover by gender and rate - Property management - Male - number of people no. of people 2425 83
Employee turnover by gender and rate - Property management - Male - percentage % 23.7 83
Employee turnover by nationality at head office Chinese %, no. of people 5.9 88
Employee turnover by nationality at property management Chinese %, no. of people 582 88
Employee turnover by nationality, Construction, Chinese, number of people no. of people 437 84
Employee turnover by nationality, Construction, Chinese, percent % 12.1 84
Employee turnover by nationality, Construction, Other Asian countries, number of people no. of people 5 84
Employee turnover by nationality, Construction, Other Asian countries, percent % 17.2 84
Employee turnover by nationality, Head office, Chinese, number of people no. of people 231 84
Employee turnover by nationality, Head office, Chinese, percent % 13.9 84
Employee turnover by nationality, Head office, North, Central, and South American, number of people no. of people 1 84
Employee turnover by nationality, Head office, North, Central, and South American, percent % 5.3 84
Employee turnover by nationality, Hotels, Chinese, number of people no. of people 594 84
Employee turnover by nationality, Hotels, Chinese, percent % 37.5 84
Employee turnover by nationality, Hotels, Other Asian countries, percent % 4 84
Employee turnover by nationality, Other Asian countries, number of people no. of people 5 84
Employee turnover by nationality, Other Asian countries, percent % 100 84
Employee turnover by nationality, Property Management, Chinese, number of people no. of people 4935 84
Employee turnover by nationality, Property Management, Chinese, percent % 26.7 84
Employee turnover by nationality, Property Management, European, number of people no. of people 27 84
Employee turnover by nationality, Property Management, European, percent % 6.9 84
Employee turnover by nationality, Property Management, North, Central, and South American, number of people no. of people 2 84
Employee turnover by nationality, Property Management, North, Central, and South American, percent % 40 84
Employee turnover by nationality, Property Management, Other Asian countries, number of people no. of people 277 84
Employee turnover by nationality, Property Management, Other Asian countries, percent % 48.9 84
Employee turnover, Construction, age 30–50, number of people no. of people 111 232 232 84
Employee turnover, Construction, age 30–50, percent % 7.6 14.5 13.3 84
Employee turnover, Construction, age above 50, number of people no. of people 24 114 122 84
Employee turnover, Construction, age above 50, percent % 4.9 8.7 8.6 84
Employee turnover, Construction, age under 30, number of people no. of people 157 121 99 84
Employee turnover, Construction, age under 30, percent % 31 23.7 17.6 84
Employee turnover, Hotels, age 30–50, number of people no. of people 292 318 302 84
Employee turnover, Hotels, age 30–50, percent % 33.1 38.5 39 84
Employee turnover, Hotels, age above 50, number of people no. of people 122 155 178 84
Employee turnover, Hotels, age above 50, percent % 28 34.4 38.3 84
Employee turnover, Hotels, age under 30, number of people no. of people 163 182 115 84
Employee turnover, Hotels, age under 30, percent % 41.6 46.8 30.8 84
Employee turnover, Property management, age 30–50, percent % 20.6 23.3 24.9 84
Employee turnover, Property management, age above 50, percent % 17.3 16.5 25.8 84
Employee turnover, Property management, age under 30, percent % 31.7 44 45.1 84
Employee turnover, age 30 and below, number of people no. of people 97 171 146 84
Employee turnover, age 30 and below, percent % 10.4 18.7 15.5 84
Employee turnover, age above 50, number of people no. of people 10 16 23 84
Employee turnover, age above 50, percent % 1.9 2.9 4.1 84
New hire by age group (number and rate) - Construction - 30–50 %, no. of people 431 82
New hire by age group (number and rate) - Construction - Above 50 %, no. of people 24.1 82
New hire by age group (number and rate) - Construction - Under 30 %, no. of people 49 82
New hire by age group (number and rate) - Head office - 30–50 %, no. of people 20.4 82
New hire by age group (number and rate) - Head office - Above 50 %, no. of people 2.2 82
New hire by age group (number and rate) - Head office - Under 30 %, no. of people 55.3 82
New hire by age group (number and rate) - Hotels - 30–50 %, no. of people 30.9 82
New hire by age group (number and rate) - Hotels - Above 50 %, no. of people 34.2 82
New hire by age group (number and rate) - Hotels - Under 30 %, no. of people 133 82
New hire by age group (number and rate) - Property management - 30–50 %, no. of people 40.3 82
New hire by age group (number and rate) - Property management - Above 50 %, no. of people 40.4 82
New hire by age group (number and rate) - Property management - Under 30 %, no. of people 1022 82
Number of employees still employed for 12 months after returning to work no. of people 55 102 85
Return to work rate % 89 97 85
Total employee turnover no. of people 571 659 87
Total employee turnover - number of people no. of people 4881 5603 6515 83

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2020/21 2021/22 2022/23 Report Pages
High-consequence work-related injury (exclude fatality) no. of cases 2 88
High-consequence work-related injury (exclude fatality) - Female no. of cases 11 85
High-consequence work-related injury (exclude fatality) - Male no. of cases 63 85
Injury rate - Female per 1000 workers 29.49 27.39 22.01 85
Injury rate - Male per 1000 workers 23.43 21.04 16.88 85
Injury rate female per 1000 workers 1.32 1.83 88
Injury rate male per 1000 workers 3.46 2.83 88

Lost days due to work injury.

Indicator Unit 2020/21 2021/22 2022/23 Report Pages
Absentee rate % 0.96 1.25 1.35 85
Lost day rate % 0.26 0.18 85
Lost day rate female % 0.12 88
Lost day rate male % 0.05 88
Lost days - Female days 22577 23825 17088 85
Lost days - Male days 16815 15714 11921 85
Lost days female days 196 126 88
Lost days male days 563 362 88
Lost time injury frequency rate - contractors N per million hours worked 3.38 4.21 85
Lost time injury frequency rate - employees no. of lost time injury (N) per million hours worked 5.99 6.22 5.4 85
Lost time injury frequency rate – employees no. of lost time injury per million hours worked 1.55 88

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2022/23 Report Pages
Absentee rate female % 0.95 88
Absentee rate male % 0.97 88
Work-related ill health no. of cases 6 85

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2020/21 2021/22 2022/23 Report Pages
Employees receiving regular performance review %, no. of people 98.9 88
Full-time employees receiving regular performance reviews, number of people no. of people 22782 26197 25260 84
Full-time employees receiving regular performance reviews, percent % 87.7 95.7 95.6 84
Regular performance review by employee category - Managerial %, no. of people 1448 85
Regular performance review by employee category - Officer-grade %, no. of people 100 85
Regular performance review by employee category - Operational %, no. of people 93.7 85
Regular performance review by employee category - Supporting %, no. of people 3372 85
Regular performance review by employee category managerial %, no. of people 468 88
Regular performance review by employee category officer-grade %, no. of people 99.9 88
Regular performance review by gender - Construction - Female no. of people 399 85
Regular performance review by gender - Construction - Male no. of people 2077 85
Regular performance review by gender - Head office - Female no. of people 884 85
Regular performance review by gender - Head office - Male no. of people 841 85
Regular performance review by gender - Hotels - Female no. of people 647 85
Regular performance review by gender - Hotels - Male no. of people 965 85
Regular performance review by gender - Property management - Female no. of people 9197 85
Regular performance review by gender - Property management - Male no. of people 10250 85
Regular performance review by gender at head office female %, no. of people 627 88
Regular performance review by gender at head office male %, no. of people 656 88
Regular performance review by gender at property management female %, no. of people 99.3 88
Regular performance review by gender at property management male %, no. of people 99.6 88

The average training hours completed per employee by gender and employee category.

Indicator Unit 2020/21 2021/22 2022/23 Report Pages
Average training hours per employee at construction sites hours per employee 14.1 15.9 22.8 85
Average training hours per employee by gender and employee category - Managerial hours 14.8 85
Average training hours per employee by gender and employee category - Officer-grade hours 29 85
Average training hours per employee by gender and employee category - Operational hours 9 85
Average training hours per employee by gender and employee category - Supporting hours 9 85
Average training hours per employee by gender and employee category managerial female hours 8.8 14.7 88
Average training hours per employee by gender and employee category managerial male hours 5.9 12.8 88
Average training hours per employee by gender and employee category officer-grade female hours 11.7 12.4 88
Average training hours per employee by gender and employee category officer-grade male hours 8.7 8.2 88
Average training hours per employee by gender and employee category operational female hours 11.7 19.3 88
Average training hours per employee by gender and employee category operational male hours 8.7 17.7 88
Average training hours per employee by gender and employee category supporting female hours 9.8 88
Average training hours per employee by gender and employee category supporting male hours 15.8 88
Total / Average training hours for health and safety hours per employee, hours per year 0.6 2.5 88
Total / Average training hours for health and safety at construction sites hours 365773 434990 601772 85

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020/21 2021/22 2022/23
Direct GHG Emissions (Scope 1) tonnes CO2e 37885 40751 45827
Indirect Energy Emissions (Scope 2) tonnes CO2e 346416 339981 339829
Scope 3 GHG Emissions (Business Travel) tonnes CO2e 7 28 209

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021/22 2022/23
Hazardous Waste (Electronic and IT Equipment) kg 7512
Hazardous Waste (Used Batteries) kg 159
Hazardous Waste Recycled kg 22326 26594

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020/21 2021/22 2022/23
Non-Hazardous Waste Disposed tonnes 158250 126186 120615
Non-Hazardous Waste Recycled kg 2820114 2820732 8036494

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022/23 2024
CO2 Emissions Reduction Compared to Last Year tonnes CO2 21000 3000
Scope 1 and 2 Emissions Reduction Percentage Compared to Last Year % 27.1

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022/23
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year % -91.8

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020/21 2021/22 2022/23
Diesel Fuel Consumption L 2609 5368377
Energy Consumption Intensity (By Area) kWh/m2 139.83 129.66 127.32
Gasoline Consumption L 59958 171111
Natural Gas Consumption GJ 557266 554909 585659
Solar Energy kWh 255437 303329 405893
Total Energy Consumption GJ 2437070 2440866 2531698

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021/22 2022/23
Recycled Water Usage 1000 250
Water Consumption 935277 2711134
Water Consumption in Office 9016 80704

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022/23
Electricity Usage Reduction Percentage Compared to Last Year % -8.9

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022/23
Water Consumption Reduction Percentage Compared to Last Year % -2.8

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020/21 2021/22 2022/23 2023
Number of Employees Aged 30-50 no. of people 2689
Number of Employees Aged Above 50 no. of people 466
Number of Employees Aged Below 30 no. of people 961
Number of Female Employees no. of people 1515 1639
Number of Full-time Employees no. of people 23242
Number of Full-time Employees (Female) no. of people 11676
Number of Full-time Employees (Male) no. of people 14749
Number of Male Employees no. of people 2314 2477
Number of New Employees no. of people 8745 11187 10215
Number of New Employees (Above 50) no. of people 5 11
Number of New Employees (Aged 30-50) no. of people 95 139
Number of New Employees (Aged Below 30) no. of people 44 69
Number of New Employees (Female) no. of people 294 303
Number of New Employees (Male) no. of people 518 529
Number of Part-time Employees no. of people 4584
Number of Part-time Employees (Female) no. of people 2823
Number of Part-time Employees (Male) no. of people 1761
Number of Total Employees no. of people 3829 31418 40000

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2020/21 2021/22 2022/23
Employees still Employed 12 Months after Return to Work no. of people 55 102
Turnover Rate of Employees Aged Above 50 % 1.9 2.9 4.1
Turnover Rate of Employees Aged Below 30 % 10.4 18.7 15.5
Turnover Rate of Female Employees % 5.8 7.4
Turnover Rate of Male Employees % 5.8 4.3
Turnover Rate of Total Employees % 20.1 19.8 26.7

Lost days due to work injury.

Standard Indicator Unit 2020/21 2021/22 2022/23
Lost Days Due to Work-related Injuries days 39392 39539 29009
Lost Time Injury Frequency Rate (Contractor) N per million hours worked 3.38 4.21
Lost Time Injury Frequency Rate (Employees) no. of lost time injury (N) per million hours worked 5.99 6.22 5.4
Lost Working Days Due to Work-related Injuries (Employees) days 39539 29009

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2020/21 2021/22 2022/23
Average Training Hours (Female) hours 8.8 14.7
Average Training Hours (General Employees) hours 29
Average Training Hours (General Staff) hours 9
Average Training Hours (Male) hours 5.9 12.8
Average Training Hours (Operational Employees) hours 9
Average Training Hours (Senior Management) hours 14.8
Average Training Hours per Employee hours per employee 14.1 15.9 22.8
Total Training Hours hours 365773 434990 601772