Sustainability Report 2023
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Annual CO2 emissions avoided by photovoltaic systems at managed properties | tonnes | 420 | 74 |
| Annual CO2 emissions removed by trees (equivalent to avoided emissions) | trees | 18260 | 74 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Percentage of commercial waste diverted from landfill | % | 12.26 | 62 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | 2030 | Report Pages |
|---|---|---|---|---|
| Absolute Scope 1 and 2 GHG emissions reduction target (from 2018 baseline) | % | -46.2 | 66 | |
| CO2 emissions reduced by recycling plastic bottles through reverse vending machines group-wide | kg CO2 | 140000 | 77 | |
| GHG emission reduction from 2012 baseline | % | 30 | 14 | |
| GHG emission reduction from 2012 baseline (all properties under management) | % | 49.3 | 61 | |
| GHG emissions avoided equivalent to amount of CO2 removed by trees planted | trees | 7993 | 74 | |
| Greenhouse gas emissions reduction per square meter (compared to 2012 level) | % | 30 | 15 | |
| Scope 1 and 2 GHG emissions per square metre reduction from 2018 baseline | % | 53.1 | 14 | |
| Scope 3 GHG emissions reduction from 2021 baseline | % | 51.6 | 197 | |
| Scope 3 GHG emissions reduction per square foot (from 2021 baseline) | % | -51.6 | 66 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | 2030 | 2035 | Report Pages |
|---|---|---|---|---|---|---|
| Commercial waste diverted from landfill | % | 50 | 14 | |||
| Elimination of all single-use plastic items across core operations | % | 100 | 14 | |||
| Plastic bottles recycled through reverse vending machines group-wide | plastic bottles | more than 1 million | 77 | |||
| Single-use plastic consumption reduction across all business lines from 2017 baseline | % | 50 | 14 | |||
| Single-use plastic reduction in office operations (compared to 2017 level) | % | 50 | 15 | |||
| Waste to landfill reduction | % | 50 | 15 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2025 | 2030 | Report Pages |
|---|---|---|---|---|---|
| Accumulated renewable energy generation above 2012 level | kWh | 2595510 | 74 | ||
| Annual electricity generation expected from photovoltaic systems at managed properties | kWh | 600000 | 74 | ||
| Hotels' electricity purchased from renewable sources | % | 60 | 100 | 15 | |
| Number of EV chargers at managed properties under Hong Kong Government’s EV-charging at Home Subsidy Scheme | chargers | 1500 | 72 | ||
| Number of photovoltaic panels installed at managed properties (including China Hong Kong City, Empire Centre, Landmark South, One North) | panels | 1600 | 74 | ||
| Number of photovoltaic panels installed at properties under Group's management in Hong Kong | panels | 4000 | 74 | ||
| Reduction in electricity use intensity from 2018 baseline | % | 6.91 | 72 | ||
| Renewable energy generation from 2012 level | kWh | 6000000 | 14 | ||
| Renewable energy generation from 2012 level (cumulative since 2012) | kWh | 2595000 | 61 | ||
| Target for accumulated renewable energy generation above 2012 level by 2030 | kWh | 6000000 | 74 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2030 | Report Pages |
|---|---|---|---|---|
| Reduction in water consumption intensity from 2018 baseline (covering common areas of 51 properties under management) | % | -22.89 | 62 | |
| Water consumption reduction per square meter (compared to 2018 level) | % | 20 | 15 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | 2030 | Report Pages |
|---|---|---|---|---|
| Electricity consumption reduction from 2012 baseline | % | 30 | 14 | |
| Electricity consumption reduction from 2012 baseline (all properties under management) | % | 49.3 | 61 | |
| Electricity consumption reduction per square meter (compared to 2012 level) | % | 30 | 15 | |
| Electricity intensity reduction from 2018 baseline | % | 30 | 14 | |
| Electricity intensity reduction from 2018 baseline (all properties under management) | % | -6.91 | 61 | |
| Renewable energy generation target (compared to 2012 level) | kWh | 8000000 | 15 | |
| Water consumption intensity reduction from 2018 baseline | % | 22.89 | 20 | 14, 79 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2030 | Report Pages |
|---|---|---|---|
| Targeted water consumption intensity reduction from 2018 baseline by 2030 | % | 20 | 79 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Reduction in single-use plastic consumption across all business lines from 2017 baseline | % | -64.81 | 62 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | 2023 | 2030 | Report Pages |
|---|---|---|---|---|---|
| Equivalent number of trees planted by recycling plastic bottles through reverse vending machines group-wide | trees | 6086 | 77 | ||
| Number of managed properties with air conditioners switched off for 12 hours for Green Sense’s No Air Con Night | properties | 150 | 72 | ||
| Number of managed properties with façade lighting turned off for WWF’s Earth Hour | properties | 170 | 72 | ||
| Obtain BEAM Plus Gold or above certification at 100% of wholly-owned new development projects where applicable | % | 100 | 16 | ||
| Obtain green building certification for all new development projects and major renovation projects by 2030 | % | 100 | 17 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Climate risk assessment conducted for wholly-owned new development projects in Hong Kong | existing and new properties | more than 170 | 61 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021/2021 | 2021/2022 | 2021/22 | 2022 | 2022/2023 | 2022/23 | 2023 | 2030 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|---|
| Diversity - Asian employees in Sydney (number and percentage) | people (%) | 155 (60.8%) | 91 (36.4%) | 183 | ||||||
| Diversity - Australian employees in Sydney (number and percentage) | people (%) | 51 (20.0%) | 69 (27.6%) | 183 | ||||||
| Diversity - European employees in Sydney (number and percentage) | people (%) | 12 (4.7%) | 21 (8.4%) | 183 | ||||||
| Diversity - Middle Eastern employees in Sydney (number and percentage) | people (%) | 2 (0.8%) | 0 (0%) | 183 | ||||||
| Diversity - North American employees in Sydney (number and percentage) | people (%) | 5 (2.0%) | 1 (0.4%) | 183 | ||||||
| Diversity - Other employees in Sydney (number and percentage) | people (%) | 28 (11.0%) | 66 (26.4%) | 183 | ||||||
| Diversity - South African employees in Sydney (number and percentage) | people (%) | 2 (0.8%) | 2 (0.8%) | 183 | ||||||
| Gender pay ratio (female to male) | 1.19 | 91 | ||||||||
| Maintain gender pay ratio at 1:1 | 1:1 | 16 | ||||||||
| New hires by age group - 30-50 years old (number and rate) | 1276 (39.0%) | 1589 (45.2%) | 181 | |||||||
| New hires by age group - Over 50 years old (number and rate) | 1589 (31.9%) | 1974 (38.4%) | 181 | |||||||
| New hires by age group - Under 30 years old (number and rate) | 493 (62.1%) | 806 (87.0%) | 181 | |||||||
| New hires by gender - Female (number and rate) | 1726 (38.1%) | 2397 (49.3%) | 181 | |||||||
| New hires by gender - Male (number and rate) | 1632 (36.2%) | 1972 (41.8%) | 181 | |||||||
| Number of Employees Returning to Work After Paternity or Maternity Leave - Female - Hong Kong and Mainland China | people | 30 | 43 | 184 | ||||||
| Number of Employees Returning to Work After Paternity or Maternity Leave - Female - Singapore | people | 3 | 2 | 184 | ||||||
| Number of Employees Returning to Work After Paternity or Maternity Leave - Female - Sydney | people | 1 | 184 | |||||||
| Number of Employees Returning to Work After Paternity or Maternity Leave - Male - Hong Kong and Mainland China | people | 34 | 25 | 184 | ||||||
| Number of Employees Returning to Work After Paternity or Maternity Leave - Male - Singapore | people | 1 | 2 | 184 | ||||||
| Number of employees entitled to paternity or maternity leave (female) - Hong Kong and Mainland China | people | 2962 | 3446 | 183 | ||||||
| Number of employees entitled to paternity or maternity leave (female) - Singapore | people | 74 | 233 | 183 | ||||||
| Number of employees entitled to paternity or maternity leave (female) - Sydney | people | 78 | 179 | 183 | ||||||
| Number of employees entitled to paternity or maternity leave (male) - Hong Kong and Mainland China | people | 2998 | 3321 | 183 | ||||||
| Number of employees entitled to paternity or maternity leave (male) - Singapore | people | 133 | 293 | 183 | ||||||
| Number of employees entitled to paternity or maternity leave (male) - Sydney | people | 85 | 186 | 183 | ||||||
| Number of employees taking paternity or maternity leave (female) - Singapore | people | 2 | 3 | 183 | ||||||
| Number of employees taking paternity or maternity leave (female) - Sydney | people | 1 | 183 | |||||||
| Number of employees taking paternity or maternity leave (male) - Singapore | people | 1 | 183 | |||||||
| Number of female employees (Hong Kong and Mainland China) | people | 4244 | 4526 | 178 | ||||||
| Number of female employees (Singapore) | people | 159 | 211 | 178 | ||||||
| Number of female employees (Sydney) | people | 129 | 129 | 178 | ||||||
| Number of female employees receiving regular performance reviews (and rate) | people (%) | 4532 (100%) | 4866 (100%) | 187 | ||||||
| Number of full-time female employees (Hong Kong and Mainland China) | people | 3564 | 3635 | 178 | ||||||
| Number of full-time female employees (Singapore) | people | 153 | 193 | 178 | ||||||
| Number of full-time female employees (Sydney) | people | 79 | 83 | 178 | ||||||
| Number of full-time male employees (Hong Kong and Mainland China) | people | 3609 | 3650 | 178 | ||||||
| Number of full-time male employees (Singapore) | people | 226 | 265 | 178 | ||||||
| Number of full-time male employees (Sydney) | people | 84 | 86 | 178 | ||||||
| Number of male employees (Hong Kong and Mainland China) | people | 4156 | 4317 | 178 | ||||||
| Number of male employees (Singapore) | people | 230 | 279 | 178 | ||||||
| Number of male employees (Sydney) | people | 126 | 121 | 178 | ||||||
| Number of part-time female employees (Hong Kong and Mainland China) | people | 680 | 891 | 178 | ||||||
| Number of part-time female employees (Singapore) | people | 6 | 18 | 178 | ||||||
| Number of part-time female employees (Sydney) | people | 50 | 46 | 178 | ||||||
| Number of part-time male employees (Hong Kong and Mainland China) | people | 547 | 667 | 178 | ||||||
| Number of part-time male employees (Singapore) | people | 4 | 14 | 178 | ||||||
| Number of part-time male employees (Sydney) | people | 42 | 35 | 178 | ||||||
| Number of permanent employees (Hong Kong and Mainland China) | people | 7173 | 7101 | 178 | ||||||
| Number of permanent employees (Singapore) | people | 376 | 458 | 178 | ||||||
| Number of permanent employees (Sydney) | people | 163 | 250 | 178 | ||||||
| Number of permanent female employees (Hong Kong and Mainland China) | people | 3564 | 3561 | 178 | ||||||
| Number of permanent female employees (Singapore) | people | 152 | 193 | 178 | ||||||
| Number of permanent female employees (Sydney) | people | 84 | 129 | 178 | ||||||
| Number of permanent male employees (Hong Kong and Mainland China) | people | 3609 | 3540 | 178 | ||||||
| Number of permanent male employees (Singapore) | people | 224 | 265 | 178 | ||||||
| Number of permanent male employees (Sydney) | people | 79 | 121 | 178 | ||||||
| Number of summer internship positions offered to employees' children | positions | 5 | 97 | |||||||
| Number of temporary employees (Hong Kong and Mainland China) | people | 1227 | 1742 | 178 | ||||||
| Number of temporary employees (Singapore) | people | 13 | 32 | 178 | ||||||
| Number of temporary employees (Sydney) | people | 92 | 178 | |||||||
| Number of temporary female employees (Hong Kong and Mainland China) | people | 680 | 965 | 178 | ||||||
| Number of temporary female employees (Singapore) | people | 7 | 18 | 178 | ||||||
| Number of temporary female employees (Sydney) | people | 45 | 178 | |||||||
| Number of temporary male employees (Hong Kong and Mainland China) | people | 547 | 777 | 178 | ||||||
| Number of temporary male employees (Singapore) | people | 6 | 14 | 178 | ||||||
| Number of temporary male employees (Sydney) | people | 47 | 178 | |||||||
| Number of working days (contractors and subcontractors on construction sites, Hong Kong) | days | 111251 | 186 | |||||||
| Percentage of females in management positions | % | 40.58 | 91 | |||||||
| Return to Work Rate - Female - Hong Kong and Mainland China | % | 83.3 | 91 | 184 | ||||||
| Return to Work Rate - Female - Singapore | % | 100 | 100 | 184 | ||||||
| Return to Work Rate - Female - Sydney | % | 100 | 184 | |||||||
| Return to Work Rate - Male - Hong Kong and Mainland China | % | 89.5 | 100 | 184 | ||||||
| Return to Work Rate - Male - Singapore | % | 100 | 100 | 184 | ||||||
| Thousand hours worked (Hong Kong and Mainland China) | thousand hours | 17800 | 19646 | 185 | ||||||
| Thousand hours worked (Singapore) | thousand hours | 890 | 1048 | 185 | ||||||
| Thousand hours worked (Sydney) | thousand hours | 398 | 164 | 185 | ||||||
| Total number of new hires (Hong Kong and Mainland China) | people | 3118 | 3884 | 181 | ||||||
| Total number of new hires (Singapore) | people | 177 | 267 | 181 | ||||||
| Total number of new hires (Sydney) | people | 63 | 218 | 181 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021/22 | 2022/23 | Report Pages |
|---|---|---|---|---|
| Number of Employees Still Employed for 12 Months After Returning to Work (After Paternity or Maternity Leave) - Female - Hong Kong and Mainland China | people | 31 | 17 | 184 |
| Number of Employees Still Employed for 12 Months After Returning to Work (After Paternity or Maternity Leave) - Female - Singapore | people | 2 | 2 | 184 |
| Number of Employees Still Employed for 12 Months After Returning to Work (After Paternity or Maternity Leave) - Female - Sydney | people | 1 | 184 | |
| Number of Employees Still Employed for 12 Months After Returning to Work (After Paternity or Maternity Leave) - Male - Hong Kong and Mainland China | people | 14 | 27 | 184 |
| Number of Employees Still Employed for 12 Months After Returning to Work (After Paternity or Maternity Leave) - Male - Singapore | people | 2 | 184 | |
| Number of Employees Who Returned to Work After Taking Paternity or Maternity Leave in Prior Reporting Period - Female - Hong Kong and Mainland China | people | 51 | 35 | 184 |
| Number of Employees Who Returned to Work After Taking Paternity or Maternity Leave in Prior Reporting Period - Female - Singapore | people | 3 | 2 | 184 |
| Number of Employees Who Returned to Work After Taking Paternity or Maternity Leave in Prior Reporting Period - Female - Sydney | people | 1 | 184 | |
| Number of Employees Who Returned to Work After Taking Paternity or Maternity Leave in Prior Reporting Period - Male - Hong Kong and Mainland China | people | 27 | 39 | 184 |
| Number of Employees Who Returned to Work After Taking Paternity or Maternity Leave in Prior Reporting Period - Male - Singapore | people | 2 | 184 | |
| Number of voluntary turnover (Hong Kong and Mainland China) | people | 2831 | 181 | |
| Number of voluntary turnover (Singapore) | people | 186 | 181 | |
| Number of voluntary turnover (Sydney) | people | 81 | 181 | |
| Overall new hires rate (Hong Kong and Mainland China) | % | 37.1 | 43.9 | 181 |
| Overall new hires rate (Singapore) | % | 45.5 | 54.5 | 181 |
| Overall new hires rate (Sydney) | % | 24.7 | 87.2 | 181 |
| Overall turnover rate (Hong Kong and Mainland China) | % | 38.0 | 41.5 | 181 |
| Overall turnover rate (Singapore) | % | 55.5 | 41.0 | 181 |
| Overall turnover rate (Sydney) | % | 40.8 | 36.0 | 181 |
| Paternity or maternity leave retention rate (female, Hong Kong and Mainland China) | % | 60.8 | 48.6 | 185 |
| Paternity or maternity leave retention rate (female, Singapore) | % | 66.7 | 100 | 185 |
| Paternity or maternity leave retention rate (female, Sydney) | % | 100 | 185 | |
| Paternity or maternity leave retention rate (male, Hong Kong and Mainland China) | % | 51.9 | 69.2 | 185 |
| Paternity or maternity leave retention rate (male, Singapore) | % | 100 | 185 | |
| Rate of open positions filled by internal candidates (Hong Kong and Mainland China) | % | 7.4 | 181 | |
| Rate of open positions filled by internal candidates (Singapore) | % | 3.0 | 181 | |
| Rate of open positions filled by internal candidates (Sydney) | % | 4.1 | 181 | |
| Total number of employee turnover (Hong Kong and Mainland China) | people | 3188 | 3666 | 181 |
| Total number of employee turnover (Singapore) | people | 216 | 201 | 181 |
| Total number of employee turnover (Sydney) | people | 104 | 90 | 181 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021/2022 | 2021/22 | 2022/2023 | 2022/23 | 2030 | Report Pages |
|---|---|---|---|---|---|---|---|
| High-consequence work-related injury rate (per 100 employees, Hong Kong and Mainland China) | 0.00 | 0.01 | 185 | ||||
| High-consequence work-related injury rate (per 100 employees, Singapore) | 0.00 | 0.00 | 185 | ||||
| High-consequence work-related injury rate (per 100 employees, Sydney) | 0.39 | 0.00 | 185 | ||||
| Injury rate (per 100 employees, Hong Kong and Mainland China) | 2.25 | 1.85 | 185 | ||||
| Injury rate (per 100 employees, Singapore) | 5.66 | 3.47 | 185 | ||||
| Injury rate (per 100 employees, Sydney) | 2.75 | 1.60 | 185 | ||||
| Number of high-consequence work-related injuries (excluding fatalities, Hong Kong and Mainland China) | accidents | 1 | 185 | ||||
| Number of high-consequence work-related injuries (excluding fatalities, Sydney) | accidents | 1 | 185 | ||||
| Number of reported accidents due to work-related injury (Hong Kong and Mainland China) | accidents | 189 | 164 | 185 | |||
| Number of reported accidents due to work-related injury (Singapore) | accidents | 22 | 17 | 185 | |||
| Number of reported accidents due to work-related injury (Sydney) | accidents | 7 | 4 | 185 | |||
| Number of reported accidents due to work-related injury (contractors and subcontractors on construction sites, Hong Kong) | accidents | 10 | 7 | 186 | |||
| Target lost-time injury rate (LTIR) per 100 employees by 2030 | 2.5 | 104 |
Lost days due to work injury.
| Indicator | Unit | 2021/22 | 2022/2023 | 2022/23 | 2023 | 2030 | Report Pages |
|---|---|---|---|---|---|---|---|
| Lost-time injury rate (LTIR) per 100 employees | 2.01 | 91, 104 | |||||
| Maintain a lost-time injury rate (LTIR) at or below 2.5 per 100 employees | per 100 employees | 2.5 | 16 | ||||
| Number of lost days (Hong Kong and Mainland China) | days | 5457 | 5314 | 185 | |||
| Number of lost days (Singapore) | days | 124 | 40 | 185 | |||
| Number of lost days (Sydney) | days | 256 | 829 | 185 | |||
| Number of lost days due to work-related injuries (contractors and subcontractors on construction sites, Hong Kong) | days | 515 | 186 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2008- | 2025 | Report Pages |
|---|---|---|---|---|
| Achieve 100% employee participation in occupational safety and health related training by 2025 | % | 100 | 17 | |
| Number of staff members completed Mandatory Basic Safety Training Course (Construction Work) since 2008 | persons | 7611 | 104 | |
| Number of staff members completed Safety Training Course for Competent Persons of Confined Spaces since 2008 | persons | 654 | 104 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021/2021 | 2021/22 | 2022/2023 | 2022/23 | 2023 | 2025 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Number of entry level employees receiving regular performance reviews (and rate) | people (%) | 5804 (100%) | 6084 (100%) | 187 | ||||
| Number of male employees receiving regular performance reviews (and rate) | people (%) | 4512 (100%) | 4717 (100%) | 187 | ||||
| Number of middle level employees receiving regular performance reviews (and rate) | people (%) | 1283 (100%) | 1288 (100%) | 187 | ||||
| Number of senior level employees receiving regular performance reviews (and rate) | people (%) | 528 (100%) | 570 (100%) | 187 | ||||
| Number of staff trained (contract/short-term staff) | people (80.8%), people (93.7%) | 1298 | 1292 | 186 | ||||
| Number of staff trained (director level) | people (56.8%), people (90.2%) | 25 | 37 | 186 | ||||
| Number of staff trained (entry level) | people (94.1%), people (94.2%) | 5468 | 5455 | 186 | ||||
| Number of staff trained (female) | people (92.4%), people (93.1%) | 4219 | 4349 | 186 | ||||
| Number of staff trained (male) | people (91.8%), people (93.1%) | 4140 | 4179 | 186 | ||||
| Number of staff trained (middle level) | people (82.3%), people (99.5%) | 1056 | 1194 | 186 | ||||
| Number of staff trained (senior level) | people (97.0%), people (98.4%) | 512 | 550 | 186 | ||||
| Number of staff trained on human rights policies or procedures (people and rate) | people (%) | 725 (8.0%) | 1427 (15.5%) | 187 | ||||
| Percentage of employees to receive ESG training | % | 100 | 16 | |||||
| Percentage of employees who have received ESG training | % | 78 | 91 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021/2021 | 2021/22 | 2022 | 2022/2023 | 2022/23 | 2023 | 2025 | 2030 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|---|
| Average training hours per employee (contract/short-term staff) | hour | 4.5 | 4.1 | 186 | ||||||
| Average training hours per employee (director level) | hour | 13.8 | 19.9 | 186 | ||||||
| Average training hours per employee (entry level) | hour | 12.8 | 15 | 186 | ||||||
| Average training hours per employee (female) | hour | 11.5 | 13.6 | 186 | ||||||
| Average training hours per employee (male) | hour | 13.9 | 17.3 | 186 | ||||||
| Average training hours per employee (middle level) | hour | 18.8 | 29.3 | 186 | ||||||
| Average training hours per employee (senior level) | hour | 18 | 21.8 | 186 | ||||||
| Average training hours per employee on human rights policies or procedures | hour | 0.11 | 0.22 | 187 | ||||||
| Increase in training hours compared to 2019 | percent | 47.71 | 97 | |||||||
| Increase in training hours compared to 2019 level | % | 47.71 | 91 | |||||||
| Increase total training hours compared to 2019 level | % | 50 | 100 | 16 | ||||||
| Number of contract/short-term staff receiving regular performance reviews (and rate) | people (%) | 1385 (100%) | 1599 (100%) | 187 | ||||||
| Number of director level employees receiving regular performance reviews (and rate) | people (%) | 44 (100%) | 42 (100%) | 187 | ||||||
| Total training hours (contract/short-term staff) | hour | 6251 | 6626 | 186 | ||||||
| Total training hours (director level) | hour | 605 | 816 | 186 | ||||||
| Total training hours (entry level) | hour | 74122 | 86974 | 186 | ||||||
| Total training hours (female) | hour | 51902 | 64088 | 186 | ||||||
| Total training hours (male) | hour | 62631 | 77689 | 186 | ||||||
| Total training hours (middle level) | hour | 24075 | 35166 | 186 | ||||||
| Total training hours (senior level) | hour | 9480 | 12196 | 186 | ||||||
| Total training hours on human rights policies or procedures | hour | 972 | 2034 | 187 | ||||||
| Total training hours provided | hours | over 156500 | 97 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021/2021 | 2022/2023 | Report Pages |
|---|---|---|---|---|
| Number of significant suppliers in Tier-1 | number | 10 | 188 | |
| Number of suppliers in Asia (except Hong Kong, Mainland China and Taiwan) (percentage of total) | number (39.5%), number (40.5%) | 332 | 339 | 188 |
| Number of suppliers in Europe and North America (percentage of total) | number (1.5%), number (2.1%) | 17 | 13 | 188 |
| Number of suppliers in Hong Kong (percentage of total) | number (18.4%), number (19.3%) | 151 | 166 | 188 |
| Number of suppliers in Mainland China and Taiwan (percentage of total) | number (0.5%), number (1.5%) | 4 | 13 | 188 |
| Number of suppliers in Oceania (percentage of total) | number (37.9%), number (38.3%) | 314 | 325 | 188 |
| Number of suppliers in Other Regions (percentage of total) | number (0.2%) | 2 | 2 | 188 |
| Rate of total spending on significant suppliers in Tier-1 | % | 58 | 188 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2022/2023 | 2025 | 2030 | Report Pages |
|---|---|---|---|---|---|
| Number of significant suppliers assessed | number | 9 | 188 | ||
| Percentage of approved suppliers adhering to Sustainable Procurement Policy | % | 100 | 14 | ||
| Percentage of approved suppliers obtaining recognised ISO/ESG/EHS standards | % | 50 | 14 | ||
| Suppliers certified with ISO/ESG/EHS | % | 50 | 15 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2023 | 2025 | 2030 | Report Pages |
|---|---|---|---|---|---|
| Percentage of seafood served at Group's hotels purchased from sustainable sources | % | 66 | 62 | ||
| Purchase of seafood served at Group's hotels from sustainable sources | % | 60 | 100 | 14 | |
| Suppliers with enhanced green procurement policy | % | 100 | 15 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | 2025 | Report Pages |
|---|---|---|---|---|
| Improve the lives of 5000 disadvantaged families by 2025 | families | 5000 | 17 | |
| Improve the wellbeing of 5000 less-resourced families | families | 5000 | 16 | |
| Number of children receiving Employees' Children Education Award and Assistance Scheme (Hong Kong and Mainland China) | children | 146 | 97 | |
| Number of student awardees and family members attending award presentation | persons | over 90 | 97 | |
| Support 150 primary schools and enhance the school environment by providing wellness education | schools | 150 | 16 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2030 | Report Pages |
|---|---|---|---|---|
| Increase number of volunteer service hours by 15% compared to 2020 by 2030 | % | 15 | 17 | |
| Increase volunteer service hours compared to 2020 level | % | 15 | 16 | |
| Number of employees receiving primary and secondary student textbook subsidies for their children | employees | 211 | 97 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| GHG Removals from Newly Planted Trees | trees | 18260 |
| Total GHG Emissions | tonnes | -420 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Diversion Rate of Non-Hazardous Waste | % | 12.26 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 | 2030 |
|---|---|---|---|
| CO2 Emissions Reduction Compared to Last Year | kg CO2 | 140000 | |
| Target GHG Emissions Reduction Percentage by 2030 Compared to 2012 | % | 30 | |
| Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2018 | % | 46.2 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Plastic Waste Reduction Percentage Compared to Last Year | % | 50 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2025 | 2030 |
|---|---|---|---|---|
| Grid Electricity Consumption | % | 78.41 | ||
| Percentage of Renewable Energy Consumption | % | 0.02 | 60 | 100 |
| Renewable Energy Consumption | kWh | 2595510 | 6000000 | |
| Solar Energy | kWh | 2595510 | 6000000 | |
| Total Energy Consumption | GJ | 163070 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2030 |
|---|---|---|---|
| Total Water Withdrawal | thousand m³ | ||
| Water Consumption Intensity (By Revenue) | % | -22.89 | 20 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Electricity Usage Reduction Percentage Compared to Last Year | % | -6.91 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2030 |
|---|---|---|
| Target Water Consumption Reduction Percentage Compared to Last Year | % | 20 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Packaging Material Savings | % reduction from 2017 baseline | 64.81 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021/22 | 2022/23 | 2023 |
|---|---|---|---|---|
| Number of Employees in Hong Kong and Mainland China | people | 8400 | 8843 | |
| Number of Employees in Singapore | people | 389 | 490 | |
| Number of Employees in Sydney | people | 255 | 250 | |
| Number of Female Employees | people | 4532 | 4866 | |
| Number of Female Employees (Hong Kong and Mainland China) | people | 4244 | 4526 | |
| Number of Female Employees (Singapore) | people | 159 | 211 | |
| Number of Female Employees (Sydney) | people | 129 | 129 | |
| Number of Full-time Employees (Female) | people | 3796 | 3911 | |
| Number of Full-time Employees (Male) | people | 3919 | 4001 | |
| Number of Male Employees (Hong Kong and Mainland China) | people | 4156 | 4317 | |
| Number of Male Employees (Singapore) | people | 230 | 279 | |
| Number of Male Employees (Sydney) | people | 126 | 121 | |
| Number of New Employees | people | 3358 | 5069 | |
| Number of New Employees (Above 50) | people | 1589 | 1974 | |
| Number of New Employees (Aged 30-50) | people | 1276 | 1589 | |
| Number of New Employees (Aged Below 30) | people | 493 | 806 | |
| Number of New Employees (Female) | people | 1726 | 2397 | |
| Number of New Employees (Male) | people | 1632 | 1972 | |
| Number of Part-time Employees (Female) | people | 736 | 955 | |
| Number of Part-time Employees (Male) | people | 593 | 716 | |
| Number of Permanent Employees | people | 7712 | 7809 | |
| Number of Permanent Employees (Female) | people | 3800 | 3883 | |
| Number of Permanent Employees (Male) | people | 3907 | 3926 | |
| Number of Temporary Workers | people | 1332 | 1774 | |
| Number of Temporary Workers (Female) | people | 732 | 1001 | |
| Number of Temporary Workers (Male) | people | 600 | 773 | |
| Percentage of Female Employees | % | 40.58 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021/22 | 2022/23 |
|---|---|---|---|
| Employees still Employed 12 Months after Return to Work | people | 48 | 48 |
| Employees still Employed 12 Months after Return to Work (Female) | people | 34 | 19 |
| Employees still Employed 12 Months after Return to Work (Male) | people | 14 | 29 |
| Percentage of Employees still Employed 12 Months after Return to Work (Female) | % | 60.8 | 48.6 |
| Percentage of Employees still Employed 12 Months after Return to Work (Male) | % | 51.9 | 69.2 |
| Turnover Rate of Employees in Hong Kong and Mainland China | % | 38 | 41.5 |
| Turnover Rate of Employees in Singapore | % | 55.5 | 41 |
| Turnover Rate of Employees in Sydney | % | 40.8 | 36 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021/22 | 2022/2023 | 2022/23 | 2023 | 2030 |
|---|---|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 5837 | 6183 | |||
| Lost Time Injury Frequency Rate (LTIFR/LTIR) | per 100 employees | 2.01 | 2.5 | |||
| Lost Working Days Due to Work-related Injuries (Contractor) | days | 515 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2008- | 2025 |
|---|---|---|---|
| Number of People Receiving Training on Work Safety | persons | 7611 | |
| Participation Rate of Safety Training | % | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021/22 | 2022/23 | 2023 | 2025 |
|---|---|---|---|---|---|
| Percentage of Employees Trained | % | 93.7 | 80.8 | 78 | 100 |
| Percentage of Trained Contract Employees | % | 93.7 | 80.8 | ||
| Percentage of Trained Female Employees | % | 93.1 | 92.4 | ||
| Percentage of Trained General Employees | % | 94.2 | 94.1 | ||
| Percentage of Trained Male Employees | % | 91.8 | 93.1 | ||
| Percentage of Trained Middle Management | % | 82.3 | 99.5 | ||
| Percentage of Trained Senior Management | % | 97 | 98.4 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021/22 | 2022 | 2022/23 |
|---|---|---|---|---|
| Average Training Hours (Contract Employees) | hour | 4.5 | 4.1 | |
| Average Training Hours (Director and Above) | hour | 13.8 | 19.9 | |
| Average Training Hours (Female) | hour | 11.5 | 13.6 | |
| Average Training Hours (General Employees) | hour | 12.8 | 15 | |
| Average Training Hours (Male) | hour | 13.9 | 17.3 | |
| Average Training Hours (Middle Management) | hour | 18.8 | 29.3 | |
| Average Training Hours (Senior Management) | hour | 18 | 21.8 | |
| Total Training Hours | hour | 156500 | ||
| Total Training Hours (Contract Employees) | hour | 6251 | 6626 | |
| Total Training Hours (Director and Above) | hour | 605 | 816 | |
| Total Training Hours (Female) | hour | 51902 | 64088 | |
| Total Training Hours (General Employees) | hour | 74122 | 86974 | |
| Total Training Hours (Male) | hour | 62631 | 77689 | |
| Total Training Hours (Middle Management) | hour | 24075 | 35166 | |
| Total Training Hours (Senior Management) | hour | 9480 | 12196 | |
| Training Hours of ESG | hour | 0.11 | 0.22 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021/2021 | 2022/2023 |
|---|---|---|---|
| Number of Suppliers in Asia (Excluding China) | number | 332 | 339 |
| Number of Suppliers in Europe | number | 17 | 13 |
| Number of Suppliers in Hong Kong | number | 151 | 166 |
| Number of Suppliers in Mainland China | number | 4 | 13 |
| Number of Suppliers in Oceania | number | 314 | 325 |
| Number of Total Suppliers | number | 820 | 858 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Standard Indicator | Unit | 2025 |
|---|---|---|
| Percentage of Suppliers Adopting Green Procurement Standards | % | 100 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2030 |
|---|---|---|
| Total Volunteer Service Hours | % increase compared to 2020 | 15 |