Sustainability Report 2022/23

Year: 2022
Published: 2023-07-07
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2022/2023 Report Pages
Nitrogen oxides (NOx) emissions Hong Kong tonnes 6.739 95
Nitrogen oxides (NOx) emissions Mainland China tonnes 0.341 95
Particulate matter (PM) emissions Hong Kong tonnes 0.454 95
Particulate matter (PM) emissions Mainland China tonnes 0.027 95
Sulphur oxides (SOx) emissions Hong Kong tonnes 0.013 95
Sulphur oxides (SOx) emissions Mainland China tonnes 0.002 95

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2013/14 2020/21 2021/22 2022/2023 2022/23 Report Pages
GHG emissions intensity Hong Kong tonnes CO2e/revenue (HK$'m) 13.84 94
GHG emissions intensity Mainland China tonnes CO2e/revenue (RMB'm) 37.02 94
Greenhouse Gas (GHG) Emissions Intensity kWh ('000)/revenue (HK$ m), tonnes CO2e/revenue (RMB'm) 23.09 34.48 15.23 13.84 80, 87
Greenhouse Gas (GHG) Emissions Scope 1 tonnes CO2e 16367 1975 1259 80, 87
Greenhouse Gas (GHG) Emissions Scope 2 tonnes CO2e 71828 42111 41791 80, 87
Scope 1 GHG emissions Hong Kong tonnes CO2e 16368 94
Scope 1 GHG emissions Mainland China tonnes CO2e 1259 94
Scope 2 GHG emissions Hong Kong tonnes CO2e 76376 94
Scope 2 GHG emissions Mainland China tonnes CO2e 41971 94

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022/23 Report Pages
Hazardous waste produced tonnes 1.67 82

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020/21 2021/22 2022/2023 2022/23 Report Pages
Food waste intensity per meal served g 132 88
Food waste produced tonnes 3864 88
Food waste produced - Food processing plants and offices tonnes 557.8 553.3 482.8 89
Food waste produced - Outlets tonnes 2548.9 2872.4 3381.2 89
General waste produced - Food processing plants and offices tonnes 63.9 400.1 307.5 89
General waste produced - Outlets tonnes 892.4 1014.1 1067.3 89
Glass recycled Central Food Processing Plants and Offices Hong Kong tonnes 53 95
Glass recycled Central Food Processing Plants and Offices Mainland China tonnes 10.8 95
Metal recycled Central Food Processing Plants and Offices Hong Kong tonnes 152 95
Metal recycled Central Food Processing Plants and Offices Mainland China tonnes 32 95
Paper recycled Central Food Processing Plants and Offices Hong Kong tonnes 655 95
Paper recycled Central Food Processing Plants and Offices Mainland China tonnes 180.2 95
Waste cooking oil recycled Central Food Processing Plants and Offices Hong Kong litres ('000) 51 95
Waste cooking oil recycled Central Food Processing Plants and Offices Mainland China litres ('000) 7 95
Waste cooking oil recycled Outlets Hong Kong litres ('000) 461 95
Waste cooking oil recycled Outlets Mainland China litres ('000) 145.1 95

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2020/21 2021/22 2022/23 2024/25 2029/30 Report Pages
GHG emissions performance compared to 2013/14 baseline -9.3% 5.9% -2.6% 87
GHG emissions reduction compared with 2013/14 baseline -30.7% -34.0% -40% 80
GHG emissions reduction target compared to 2013/14 baseline -13% -15% 87
GHG emissions reduction target compared with 2013/14 baseline -28% -30% 80
Performance compared to 2013/14 baseline +0.6% -3.5% -8.2% 82, 88
Performance compared to 2020/21 baseline +1% 89

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2021/2022 2022/2023 2024/25 2029/30 Report Pages
Food waste intensity target (reduction from 2020/21 baseline) -4% -10% 89
Food waste recycled Central Food Processing Plants and Offices Hong Kong tonnes 766 95
Food waste recycled Central Food Processing Plants and Offices Mainland China tonnes 473.8 95
Food waste recycled Outlets Hong Kong tonnes 1075 95
Food waste recycled Outlets Mainland China tonnes 3381.2 95
Plastics recycled Central Food Processing Plants and Offices Hong Kong tonnes 84.3 95
Plastics recycled Central Food Processing Plants and Offices Mainland China tonnes 19.9 95
Plastics recycled Outlets Mainland China tonnes 438.4 454.8 95

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2013/14 2020/21 2021/22 2022/2023 2022/23 Report Pages
Electricity consumption kWh ('000) 156923 164502 165151 79
Electricity consumption Hong Kong kWh ('000) 165151 94
Electricity consumption Mainland China kWh ('000) 65031 68262 73099 73099 86, 94
Energy consumption intensity kWh ('000)/revenue (HK$'m) 47.65 43.58 40.55 37.11 79
Energy consumption intensity Hong Kong kWh ('000)/revenue (HK$'m) 37.11 94
Energy consumption intensity Mainland China kWh ('000)/revenue (RMB'm) 76.82 72.28 71.44 68.47 68.47 86, 94
Mobile fuel consumption kWh ('000) 4171 4619 4983 79
Mobile fuel consumption Hong Kong kWh ('000) 4983 94
Mobile fuel consumption Mainland China kWh ('000) 1207 1368 1368 1368 86, 94
Stationary fuel consumption kWh ('000) 79020 81346 78548 79
Stationary fuel consumption Hong Kong kWh ('000) 78548 94
Stationary fuel consumption Mainland China kWh ('000) 2065 2107 5162 5162 86, 94
Total energy consumption kWh ('000) 236022 250085 248679 79

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2013/14 2020/21 2021/22 2022/2023 2022/23 Report Pages
Water Consumption thousand m³ 895 898 906 88
Water Consumption Intensity m³/RMB'm revenue 0.85 0.855 0.82 0.78 88
Water consumption thousand m³ 2637 2944 3145 82
Water consumption Hong Kong m³ ('000) 3145 95
Water consumption Mainland China m³ ('000) 906 95
Water consumption intensity m³/revenue (HK$'m) 0.553 0.478 0.477 0.47 82
Water consumption intensity Hong Kong m³ ('000)/revenue (HK$'m or RMB'm) 0.47 95
Water consumption intensity Mainland China m³ ('000)/revenue (HK$'m or RMB'm) 0.78 95
Water saved by automatic defoaming control at wastewater treatment station tonnes 7672 87

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2020/21 2021/22 2022/23 2024/25 2029/30 Report Pages
Energy consumption intensity reduction compared with 2013/14 baseline % -8.5% -14.9% -22.1% 79
Energy consumption intensity reduction target Mainland China -9% -11% 86
Energy consumption intensity reduction target compared with 2013/14 baseline % -25% -30% 79
Reduction in energy use intensity compared to 2013/14 baseline Mainland China -5.9% -7.0% -10.9% 86

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2024/25 2029/30 Report Pages
Water consumption intensity reduction target compared to 2013/14 -3% -5% 87
Water consumption intensity target -3% -25% 82, 88

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2022/2023 2022/23 Report Pages
Food and beverage packaging material intensity Hong Kong tonnes/revenue (HK$'m or RMB'm) 0.684 95
Food and beverage packaging material intensity Mainland China tonnes/revenue (HK$'m or RMB'm) 1.429 95
Reduction in plastic packaging used tonnes 153 89
Total food and beverage packaging material used Hong Kong tonnes 4583 95
Total food and beverage packaging material used Mainland China tonnes 1662 95

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021/2022 2022/2023 2023 Report Pages
Full-time employees - Hong Kong No. of People 6578 6435 91
Full-time employees - Mainland China No. of People 3594 3883 91
Full-time employees, Age 30 or below - Hong Kong No. of People 536 478 91
Full-time employees, Age 30 or below - Mainland China No. of People 1373 1431 91
Full-time employees, Age 31–50 - Hong Kong No. of People 3037 2918 91
Full-time employees, Age 31–50 - Mainland China No. of People 1786 1934 91
Full-time employees, Age 51 or above - Hong Kong No. of People 3005 3039 91
Full-time employees, Age 51 or above - Mainland China No. of People 435 518 91
Full-time employees, Female - Hong Kong No. of People 4254 4245 91
Full-time employees, Female - Mainland China No. of People 2130 2294 91
Full-time employees, Male - Hong Kong No. of People 2324 2190 91
Full-time employees, Male - Mainland China No. of People 1464 1589 91
Part-time employees - Hong Kong No. of People 5512 6811 91
Part-time employees - Mainland China No. of People 2270 2426 91
Part-time employees, Age 30 or below - Hong Kong No. of People 832 861 91
Part-time employees, Age 30 or below - Mainland China No. of People 897 813 91
Part-time employees, Age 31–50 - Hong Kong No. of People 1980 2788 91
Part-time employees, Age 31–50 - Mainland China No. of People 1132 1321 91
Part-time employees, Age 51 or above - Hong Kong No. of People 2700 3162 91
Part-time employees, Age 51 or above - Mainland China No. of People 241 292 91
Part-time employees, Female - Hong Kong No. of People 4593 5799 91
Part-time employees, Female - Mainland China No. of People 1650 1817 91
Part-time employees, Male - Hong Kong No. of People 919 1012 91
Part-time employees, Male - Mainland China No. of People 620 609 91
Size of workforce - 30 or below - Full-time - Mainland China employees 1431 51
Size of workforce - 30 or below - Part-time - Mainland China employees 813 51
Size of workforce - 31 to 50 - Full-time - Mainland China employees 1934 51
Size of workforce - 31 to 50 - Part-time - Mainland China employees 1321 51
Size of workforce - 51 or above - Full-time - Mainland China employees 518 51
Size of workforce - 51 or above - Part-time - Mainland China employees 292 51
Size of workforce - Female - Full-time - Mainland China employees 2294 51
Size of workforce - Female - Part-time - Mainland China employees 1817 51
Size of workforce - Male - Full-time - Mainland China employees 1589 51
Size of workforce - Male - Part-time - Mainland China employees 609 51
Size of workforce in Hong Kong, full-time, age 30 or below employees 478 43
Size of workforce in Hong Kong, full-time, age 31 to 50 employees 2918 43
Size of workforce in Hong Kong, full-time, age 51 or above employees 3039 43
Size of workforce in Hong Kong, full-time, female employees 4245 43
Size of workforce in Hong Kong, full-time, male employees 2190 43
Size of workforce in Hong Kong, full-time, total employees 6435 43
Size of workforce in Hong Kong, part-time, age 30 or below employees 861 43
Size of workforce in Hong Kong, part-time, age 31 to 50 employees 2788 43
Size of workforce in Hong Kong, part-time, age 51 or above employees 3162 43
Size of workforce in Hong Kong, part-time, female employees 5799 43
Size of workforce in Hong Kong, part-time, male employees 1012 43
Size of workforce in Hong Kong, part-time, total employees 6811 43

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021/2022 2022/2023 Report Pages
Average monthly turnover - 30 or below - Mainland China percent 7.66% 51
Average monthly turnover - 31 to 50 - Mainland China percent 3.35% 51
Average monthly turnover - 51 or above - Mainland China percent 4.29% 51
Average monthly turnover - Female - Mainland China percent 4.33% 51
Average monthly turnover - Male - Mainland China percent 6.10% 51
Average monthly turnover rate - Hong Kong % 5.58 5.47 91
Average monthly turnover rate - Mainland China % 4.73 4.96 91
Average monthly turnover rate, Age 30 or below - Hong Kong % 11.6 10.82 91
Average monthly turnover rate, Age 30 or below - Mainland China % 7.46 7.66 91
Average monthly turnover rate, Age 31–50 - Hong Kong % 4.77 5.06 91
Average monthly turnover rate, Age 31–50 - Mainland China % 3.04 3.35 91
Average monthly turnover rate, Age 51 or above - Hong Kong % 4.7 4.57 91
Average monthly turnover rate, Age 51 or above - Mainland China % 3.28 4.29 91
Average monthly turnover rate, Female - Hong Kong % 5.19 5.06 91
Average monthly turnover rate, Female - Mainland China % 3.99 4.33 91
Average monthly turnover rate, Male - Hong Kong % 6.67 6.67 91
Average monthly turnover rate, Male - Mainland China % 5.97 6.1 91
Average monthly turnover, age 30 or below, Hong Kong 11.6% 10.82% 43
Average monthly turnover, age 31 to 50, Hong Kong 4.77% 5.06% 43
Average monthly turnover, age 51 or above, Hong Kong 4.70% 4.57% 43
Average monthly turnover, female, Hong Kong 5.19% 5.06% 43
Average monthly turnover, full-time and part-time, Hong Kong 5.58% 5.47% 43
Average monthly turnover, male, Hong Kong 6.67% 6.67% 43

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2022/2023 2023 Report Pages
Outlets that recorded zero injuries (Hong Kong) % 78.8 92
Outlets that recorded zero injuries (Mainland China) % 92.81 92
Outlets that recorded zero injuries – Hong Kong % 78.8 41

Lost days due to work injury.

Indicator Unit 2022/2023 2023 Report Pages
Lost day rate – Hong Kong % 0.23 41
Lost days (Hong Kong) No. of Days 11052 92
Lost days (Mainland China) No. of Days 626 92
Lost days rate (Hong Kong) % 0.23 92
Lost days rate (Mainland China) % 0.03 92
Lost days – Hong Kong days 11052 41

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Employees attended safety and health training % 99.93 41

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2022/2023 Report Pages
Percentage of employee trained - Female (Hong Kong) % 99.98 92
Percentage of employee trained - Female (Mainland China) % 99 92
Percentage of employee trained - General staff and frontline staff (Hong Kong) % 99.98 92
Percentage of employee trained - General staff and frontline staff (Mainland China) % 99 92
Percentage of employee trained - Male (Hong Kong) % 99.97 92
Percentage of employee trained - Male (Mainland China) % 99 92
Percentage of employee trained - Middle management (Hong Kong) % 100 92
Percentage of employee trained - Middle management (Mainland China) % 96 92
Percentage of employee trained - Senior management (Hong Kong) % 100 92
Percentage of employee trained - Senior management (Mainland China) % 100 92

The average training hours completed per employee by gender and employee category.

Indicator Unit 2022/2023 Report Pages
Average training hours per employee - Female (Hong Kong) hours 82 92
Average training hours per employee - Female (Mainland China) hours 87 92
Average training hours per employee - General staff and frontline staff (Hong Kong) hours 84 92
Average training hours per employee - General staff and frontline staff (Mainland China) hours 94 92
Average training hours per employee - Male (Hong Kong) hours 79 92
Average training hours per employee - Male (Mainland China) hours 101 92
Average training hours per employee - Middle management (Hong Kong) hours 60 92
Average training hours per employee - Middle management (Mainland China) hours 69 92
Average training hours per employee - Senior management (Hong Kong) hours 19 92
Average training hours per employee - Senior management (Mainland China) hours 25 92

The types of emissions and respective emissions data.

Standard Indicator Unit 2022/2023
Airborne Particulate Matter (PM) Emissions tonnes 0.481
NOâ‚“ Emissions tonnes 7.08
SOâ‚“ Emissions tonnes 0.015

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2013/14 2020/21 2021/22 2022/2023 2022/23
Direct GHG Emissions (Scope 1) tonnes CO2e 18765 18790 17627 17627
Indirect Energy Emissions (Scope 2) tonnes CO2e 105530 119372 118347 118167
Total GHG Emissions Intensity (By Revenue) tonnes CO2e/revenue (RMB'm) 38 34.48 40.26 37.02 37.02

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022/23
Total Hazardous Waste tonnes 1.67

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020/21 2021/22 2022/2023 2022/23
Glass Waste tonnes 63.8
Non-Hazardous Waste (Kitchen Waste) tonnes 3106.7 3425.7 3864
Non-Hazardous Waste Disposed tonnes 4463 4740 5258.8
Non-Hazardous Waste Recycled tonnes 899
Paper Waste tonnes 835.2

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022/23
Percentage of Reduction in GHG Intensity Compared to Last Year % 1

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024/25 2029/30
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year % -4 -10

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020/21 2021/22 2022/23
Energy Consumption Intensity (By Revenue) kWh ('000)/revenue (HK$'m) 43.58 40.55 37.11
Purchased Electricity kWh ('000) 156923 164502 165151
Total Direct Energy Consumption kWh ('000) 79191 85965 83531
Total Energy Consumption kWh ('000) 236022 250085 248679
Total Indirect Energy Consumption kWh ('000) 156923 164502 165151

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2013/14 2020/21 2021/22 2022/2023 2022/23
Water Consumption thousand m³ 895 898 906 3145
Water Consumption Intensity (By Revenue) m³/RMB'm revenue 0.553 0.855 0.82 0.47 0.78

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024/25 2029/30
Target Energy Consumption Reduction Percentage Compared to Last Year % -25
Target Energy Consumption Reduction Percentage by 2030 Compared to 2021 % -30

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024/25 2029/30
Target Water Consumption Reduction Percentage Compared to Last Year % -3 -5

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2022/2023 2022/23
Packaging Material Intensity (By Revenue) tonnes/revenue (HK$'m or RMB'm) 1.429
Packaging Material Savings tonnes 153
Packaging Materials Consumed tonnes 6245

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021/2022 2022/2023 2023
Number of Employees Aged 30-50 employees 7935 8961 8961
Number of Employees Aged Above 50 employees 6381 7011 7011
Number of Employees Aged Below 30 employees 3638 3583 3583
Number of Employees in Hong Kong employees 12090 13246 13246
Number of Employees in Hong Kong and Mainland China employees 17954 19555 19555
Number of Employees in Mainland China employees 5864 6309 6309
Number of Female Employees employees 12627 14155 14155
Number of Full-time Employees employees 10172 10318 10318
Number of Full-time Employees (Female) employees 6384 6539 6539
Number of Full-time Employees (Male) employees 3788 3779 3779
Number of Male Employees employees 5327 5400 5400
Number of Part-time Employees employees 7782 9237 9237
Number of Part-time Employees (Female) employees 6243 7616 7616
Number of Part-time Employees (Male) employees 1539 1621 1621

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021/2022 2022/2023
Turnover Rate of Employees Aged 30-50 % 4.77 5.06
Turnover Rate of Employees Aged Above 50 % 4.7 4.57
Turnover Rate of Employees Aged Below 30 % 11.6 10.82
Turnover Rate of Employees in Hong Kong % 5.58 5.47
Turnover Rate of Employees in Mainland China % 4.73 4.96
Turnover Rate of Female Employees % 5.19 5.06
Turnover Rate of Male Employees % 6.67 6.67
Turnover Rate of Total Employees % 5.58 5.47

Lost days due to work injury.

Standard Indicator Unit 2022/2023
Lost Days Due to Work-related Injuries (Hong Kong) days 11052
Lost Days Due to Work-related Injuries (Mainland China) days 626

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2023
Participation Rate of Safety Training % 99.93

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022/2023
Percentage of Trained Female Employees % 99.98
Percentage of Trained General Employees % 99
Percentage of Trained Male Employees % 99
Percentage of Trained Middle Management % 96
Percentage of Trained Senior Management % 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2022/2023
Average Training Hours (Female) hours 82
Average Training Hours (General Staff) hours 94
Average Training Hours (Hong Kong Employees) hours 82
Average Training Hours (Mainland China Employees) hours 25
Average Training Hours (Male) hours 79
Average Training Hours (Middle Management) hours 69
Average Training Hours (Senior Management) hours 25