Environmental, Social and Governance Report 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Emission of harmless substances | ton | 108.76 | 77 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Total direct greenhouse gas emissions | ton carbon dioxide equivalent | 1790.99 | 77 |
| Total greenhouse gas emissions per employee in office buildings | ton/person | 0.35 | 77 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Per capita emissions of harmless substances | ton/person | 0.02 | 77 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Total energy consumption | MWh | 1991.68 | 77 |
| Total energy consumption per capita | MWh/person | 0.38 | 77 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Running water consumption | tons | 3661 | 77 |
| Running water consumption per capita | tons/person | 0.71 | 77 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| High-tech enterprise | 5 | 45 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2022 and 2023 | Report Pages |
|---|---|---|---|---|
| Additional special sick leave days provided to all employees during epidemic period | days | 5 | 61 | |
| Annual General Meeting attendance for Mr. Chen Xingmao | out of 1 | 1 | 83 | |
| Annual General Meeting attendance for Mr. Choi Onward | out of 1 | 1 | 83 | |
| Annual General Meeting attendance for Mr. Dai Kebin | out of 1 | 1 | 83 | |
| Annual General Meeting attendance for Mr. Ding Gordon Yi (resigned on 17 June 2022) | out of 1 | 1 | 83 | |
| Annual General Meeting attendance for Mr. Shao Yibo | out of 1 | 1 | 83 | |
| Annual General Meeting attendance for Mr. Ye Yaming | out of 1 | 1 | 83 | |
| Annual General Meeting attendance for Mr. Zhang Ximeng | out of 1 | 1 | 83 | |
| Annual General Meeting attendance for Mr. Zuo Lingye (resigned on 15 September 2022) | out of 1 | 1 | 83 | |
| Board meeting attendance rate for Mr. Chen Xingmao | out of 4 | 4 | 83 | |
| Board meeting attendance rate for Mr. Choi Onward | out of 4 | 4 | 83 | |
| Board meeting attendance rate for Mr. Dai Kebin | out of 4 | 4 | 83 | |
| Board meeting attendance rate for Mr. Ding Gordon Yi (resigned on 17 June 2022) | out of 2 | 2 | 83 | |
| Board meeting attendance rate for Mr. Shao Yibo | out of 4 | 4 | 83 | |
| Board meeting attendance rate for Mr. Ye Yaming | out of 4 | 4 | 83 | |
| Board meeting attendance rate for Mr. Zhang Ximeng | out of 4 | 4 | 83 | |
| Board meeting attendance rate for Mr. Zuo Lingye (resigned on 15 September 2022) | out of 3 | 3 | 83 | |
| INED Meeting attendance for Mr. Choi Onward | out of 1 | 1 | 83 | |
| INED Meeting attendance for Mr. Dai Kebin | out of 1 | 1 | 83 | |
| INED Meeting attendance for Mr. Ye Yaming | out of 1 | 1 | 83 | |
| INED Meeting attendance for Mr. Zhang Ximeng | out of 1 | 1 | 83 | |
| Number of candidates attracted by jobs posted on platform by SRDI enterprises | candidates | 6000000 | 42 | |
| Number of employees by age - 31-35 years old (%) | % | 26.23 | 49 | |
| Number of employees by age - 36-40 years old (%) | % | 7.03 | 49 | |
| Number of employees by age - <30 years old (%) | % | 64.2 | 49 | |
| Number of employees by age - >41 years old (%) | % | 2.54 | 49 | |
| Number of employees by gender - Female employee (%) | % | 41.9 | 49 | |
| Number of employees by gender - Male employee (%) | % | 58.1 | 49 | |
| Number of employees by region - East China (%) | % | 31.54 | 49 | |
| Number of employees by region - Headquarters (%) | % | 14.95 | 49 | |
| Number of employees by region - North China (%) | % | 28.67 | 49 | |
| Number of employees by region - South China (%) | % | 17.62 | 49 | |
| Number of employees by region - Southwest (%) | % | 7.22 | 49 | |
| Number of employees by working years - 1-3 years (%) | % | 23.81 | 49 | |
| Number of employees by working years - 10 years and above (%) | % | 21.34 | 49 | |
| Number of employees by working years - 3-5 years (%) | % | 29.93 | 49 | |
| Number of employees by working years - 5 to 10 years (%) | % | 17.27 | 49 | |
| Number of employees by working years - Less than 1 year (%) | % | 7.63 | 49 | |
| Number of enterprises selected as extraordinary employers | enterprises | 53 | 68 | |
| Number of enterprises signed up for 'Extraordinary Employer' campaign | enterprises | 797 | 68 | |
| Number of job-seeking candidates participating in recruitment activities | 600000 | 69 | ||
| Number of jobs posted on platform by SRDI enterprises (including 'Little Giant' firms) | jobs | 440000 | 42 | |
| Number of live broadcasts for recruitment activities | 100 | 69 | ||
| Number of live recruitment activities held on all platforms | 994 | 78 | ||
| Number of members in recruitment lecturer program | members | 305 | 58 | |
| full employment rate | % | >99 | 54 | |
| number of graduates introduced through campus recruitment | 98 | 54 | ||
| number of management trainees in technology, business, and finance introduced through campus recruitment | 14 | 54 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of fire extinguisher operation drills held at Group headquarters on Fire Safety Day | 1 | 61 | |
| Number of operating activities analyzed for hazard identification and risk assessment in office area | 25 | 61 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of employees covered by professional training | people | 640 | 58 |
| Number of industry experts in human resources providing review guidance | experts | 31 | 68 |
| Number of offline trainings completed | trainings | 2000+ | 59 |
| Number of online courses on learning platform | courses | 1959 | 59 |
| Number of online learning plans launched | plans | 490 | 59 |
| Number of trained employees - Junior Management | employees | 378 | 59 |
| Number of trained employees - Mid-level Management | employees | 168 | 59 |
| Number of trained employees - Senior Management | employees | 18 | 59 |
| Percentage of trained employees - Junior Management | percent | 67.0% | 59 |
| Percentage of trained employees - Mid-level Management | percent | 29.8% | 59 |
| Percentage of trained employees - Senior Management | percent | 3.2% | 59 |
| R&D expense margin | % | 15.2 | 45 |
| R&D expense margin year-on-year increase | % | 2.5 | 45 |
| Total number of viewers of live recruitment broadcasts | million | 4.39 | 78 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Total offline training hours | hours | 2200+ | 59 |
| Total online learning hours | hours | 43305 | 59 |
| Total teaching hours by internal lecturers | hours | 2293 | 58 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of SRDI Small and Medium-sized Enterprises (SMEs) and 'Little Giant' firms cultivated by end of year | firms | 79000 | 42 |
| Number of key partner suppliers | 109 | 89 | |
| Number of partner suppliers | 800 | 89 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of national 'Little Giant' firms provided with quality services | firms | 5500 | 42 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Decrease in complaints from headhunters and individual users compared with 2021 | percent | nearly 26% | 44 |
| Guaranteed response time to user complaints | minutes | 10 | 44 |
| Number of commercial insurance claim settlements handled for employees | 570 | 61 | |
| Number of complaints handled from headhunters and individual users | complaints | 1400 | 44 |
| Number of users who initiated shielding functions to realize secured job seeking processes | users | 80000000 | 36 |
| Percentage of user complaints closed within 1–3 working days | percent | 100% | 44 |
| Time to solve user complaints internally | hours | 24 | 44 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Authorized patent | 12 | 45 | |
| Filed domain name | 79 | 45 | |
| Number of electronic contracts signed online | contracts | 15200 | 76 |
| Patent under application | 15 | 45 | |
| Registered software copyright | 164 | 45 | |
| Registered trademark | 783 | 45 | |
| Software copyright under application | 16 | 45 | |
| Trademark under application | 123 | 45 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of provincial and municipal SRDI enterprises provided with quality services | enterprises | 35000 | 42 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Audit Committee meeting attendance rate for Mr. Choi Onward | out of 4 | 4 | 83 |
| Audit Committee meeting attendance rate for Mr. Ye Yaming | out of 4 | 4 | 83 |
| Audit Committee meeting attendance rate for Mr. Zuo Lingye (resigned on 15 September 2022) | out of 4 | 4 | 83 |
| Nomination Committee meeting attendance rate for Mr. Dai Kebin | out of 1 | 1 | 83 |
| Nomination Committee meeting attendance rate for Mr. Ding Gordon Yi (resigned on 17 June 2022) | out of 1 | 1 | 83 |
| Nomination Committee meeting attendance rate for Mr. Ye Yaming | out of 1 | 1 | 83 |
| Nomination Committee meeting attendance rate for Mr. Zhang Ximeng | out of 1 | 1 | 83 |
| Number of report records handled by the platform | reports | 50174 | 36 |
| Remuneration Committee meeting attendance rate for Mr. Choi Onward | out of 1 | 1 | 83 |
| year-on-year decrease in total number of whistleblowing reports | % | -13.5 | 8 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Average delivery rate in each Public Welfare Cloud Recruitment of Overseas Talents activity | over 10% | 69 | |
| Cumulative number of viewers of Extraordinary Night | viewers | 455256 | 68 |
| Number of enterprises covered in recruitment activities | 500 | 69 | |
| Number of enterprises entered the stage of final judgement in 'Extraordinary Employer' campaign | enterprises | 343 | 68 |
| Number of viewers for Public Welfare Cloud Recruitment of Overseas Talents | 120000 | 69 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of times Public Welfare Cloud Recruitment of Overseas Talents was broadcast live | 31 | 69 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | ton carbon dioxide equivalent | 1790.99 |
| Total GHG Emissions Intensity (By Employee) | ton/person | 0.35 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Total Non-Hazardous Waste Intensity (By Employee) | ton/person | 0.02 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Energy Consumption Intensity (By Employee) | MWh/person | 0.38 |
| Total Energy Consumption | MWh | 1991.68 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Water Consumption | tons | 3661 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Employees Aged 30-50 | 1718 | |
| Number of Employees Aged Above 50 | 131 | |
| Number of Employees Aged Below 30 | 3316 | |
| Number of Employees in East China | 1629 | |
| Number of Employees in North China | 1481 | |
| Number of Employees in South China | 910 | |
| Number of Employees in Southwest China | 373 | |
| Number of Female Employees | 3001 | |
| Number of Full-time Employees | 5165 | |
| Number of Male Employees | 2164 | |
| Number of Total Employees | 5165 | |
| Percentage of Employees Aged 30-50 | % | 33.26 |
| Percentage of Employees Aged Above 50 | % | 2.54 |
| Percentage of Employees Aged Below 30 | % | 64.2 |
| Percentage of Employees in East China | % | 31.54 |
| Percentage of Employees in North China | % | 28.67 |
| Percentage of Employees in South China | % | 17.62 |
| Percentage of Employees in Southwest China | % | 7.22 |
| Percentage of Female Employees | % | 41.9 |
| Percentage of Male Employees | % | 58.1 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Production Safety Emergency Drills | 1 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Percentage of Trained Middle Management | percent | 29.8 |
| Percentage of Trained Senior Management | percent | 3.2 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Total Training Hours | hours | 45505 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Total Suppliers | 800 | |
| Number of key partner suppliers | 109 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Complaint Growth Rate | percent | -26 |
| Complaints Handling Rate | percent | 100 |
| Number of Complaints Dealt with | complaints | 1400 |
| Total Number of Customer Complaints | complaints | 1400 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Intellectual Property Rights Obtained by the Company | 959 | |
| Number of Patents Applied | 15 | |
| Number of Patents Granted | 12 | |
| Number of Trademark Applications | 123 | |
| Number of Trademark Registrations | 783 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Volunteer Activities Sessions | 31 |