2022 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT

Company: MELCO INT'L DEV (200)
Year: 2022
Published: 2023-04-27
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2020 2021 2022 Report Pages
Emissions from stationary fuel combustion metric tonnes CO2e, metric tonnes of CO2e 5282 5237 4972 26, 78

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 2030 Report Pages
Biogenic emissions metric tonnes CO2e, metric tonnes of CO2e 150 264 212 26, 78
Emissions from mobile fuel combustion metric tonnes CO2e, metric tonnes of CO2e 5965 5095 7467 26, 78
Fugitive emissions from refrigerants metric tonnes CO2e, metric tonnes of CO2e 5095 4510 4713 26, 78
Scope 1 and 2 GHG emissions intensity reduction tCO2e/m² 5 22
Scope 1 and 2 GHG emissions intensity reduction (tCO2e/m2) reduction 0.22 112
Scope 1 emissions metric tonnes CO2e, metric tonnes of CO2e 16331 14842 17152 26, 78
Scope 2 emissions (location-based) metric tonnes CO2e, metric tonnes of CO2e 207018 212111 210353 26, 78
Scope 2 emissions (market-based) metric tonnes CO2e, metric tonnes of CO2e 665 280 112 26, 78
Scope 3 GHG Emissions - Category 13: Downstream leased assets metric tonnes of CO2e 31175 27
Scope 3 GHG Emissions - Category 1: Purchased goods and services metric tonnes of CO2e 81164 27
Scope 3 GHG Emissions - Category 2: Capital goods metric tonnes of CO2e 200438 27
Scope 3 GHG Emissions - Category 3: Fuel and energy-related activity (FERA) metric tonnes of CO2e 56034 27
Scope 3 GHG Emissions - Category 4: Upstream transportation metric tonnes of CO2e 414 27
Scope 3 GHG Emissions - Category 5: Waste metric tonnes of CO2e 1181 27
Scope 3 GHG Emissions - Category 6: Business travel metric tonnes of CO2e 612 27
Scope 3 GHG Emissions - Category 7: Employee travel metric tonnes of CO2e 6412 27
Scope 3 GHG Emissions - Category 8: Upstream leased assets metric tonnes of CO2e 195 27
Scope 3 GHG Emissions - Total Scope 3 emission intensity by floor area metric tonnes of CO2e/m2 0.27 27
Scope 3 GHG Emissions - Total Scope 3 emissions metric tonnes of CO2e 377625 27
Scope 3 emissions, Category 13: Downstream leased assets metric tonnes CO2e 30579 32697 31175 79
Scope 3 emissions, Category 1: Purchased goods and services metric tonnes CO2e 81164 79
Scope 3 emissions, Category 2: Capital goods metric tonnes CO2e 200438 79
Scope 3 emissions, Category 3: Fuel and energy-related activity (FERA) metric tonnes CO2e 35588 56882 56034 79
Scope 3 emissions, Category 4: Upstream transportation metric tonnes CO2e 414 79
Scope 3 emissions, Category 6: Business travel metric tonnes CO2e 612 79
Scope 3 emissions, Category 7: Employee commuting metric tonnes CO2e 6412 79
Scope 3 emissions, Category 8: Upstream leased assets metric tonnes CO2e 195 79
Total Scope 1 and 2 emission (market-based) intensity by floor area metric tonnes of CO2e/m2, metric tonnes of CO2e/m² 0.01 0.01 0.01 26, 78
Total Scope 1 and 2 emissions (location-based) metric tonnes CO2e 223499 227217 227929 78
Total Scope 1 and 2 emissions (market-based) metric tonnes CO2e, metric tonnes of CO2e 16996 15123 17264 26, 78
Total Scope 3 emission intensity by floor area metric tonnes of CO2e/m2 0.27 79
Total Scope 3 emissions metric tonnes CO2e 66167 89579 377625 79

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Hazardous waste - Batteries metric tonnes 10 81
Hazardous waste - Contaminated containers metric tonnes 2 81
Hazardous waste - E-waste metric tonnes 17 81
Hazardous waste - Ink toners metric tonnes 0.35 81
Hazardous waste - Light fixtures metric tonnes 0.07 81
Hazardous waste by intensity metric tonnes/m³ 0.00008 0.00002 81
Material diversion - Batteries % 0.96% 31
Material diversion - Metal % 6.37% 31
Material diversion - Others (e.g. e-waste, ink toners, light fixtures, coffee capsules) % 4.45% 31
Material diversion - Plastic % 8.05% 31
Material diversion - Used cooking oil % 7.37% 31
Recycling - Batteries metric tonnes 0.96 1.58 9.62 80
Recycling - Others (e.g. e-waste, ink toners, light fixtures and coffee capsules) metric tonnes 54.35 122.87 44.36 80
Scope 3 emissions, Category 5: Waste metric tonnes CO2e 1181 79
Total hazardous waste metric tonnes 110 30 81
Total waste metric tonnes 9695 7680 81
Total waste generated metric tonnes 7926 8787 6683 30, 80

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Composting (material diversion) metric tonnes 36 192 262 30
Composting (total materials diverted) metric tonnes 36 192 262 80
Composting - Food waste metric tonnes 36.24 191.93 262.06 80
Incineration metric tonnes 6786 7624 5657 80
Incineration (waste generation) metric tonnes 6786 7624 5657 30
Landfill metric tonnes 1140 1163 1026 80
Landfill (waste generation) metric tonnes 1140 1163 1026 30
Material diversion - Food waste % 26.28% 31
Material diversion - Glass bottles % 15.25% 31
Material diversion - Paper % 31.10% 31
Material diversion - Soap % 0.16% 31
Materials diverted and waste generation intensity metric tonnes/m² 0.01 0.01 0.01 80
Non-hazardous waste by intensity metric tonnes/m³ 0.007 0.005 81
Recycling (material diversion) metric tonnes 313 720 735 30
Recycling (total materials diverted) metric tonnes 313 720 735 80
Recycling - Glass bottles metric tonnes 12.43 66.33 152.08 80
Recycling - Metal metric tonnes 23.79 42.26 63.49 80
Recycling - Paper metric tonnes 210.2 326.3 310.13 80
Recycling - Plastic metric tonnes 4.04 102.08 80.29 80
Recycling - Soap metric tonnes 1.85 3.21 1.56 80
Recycling - Used cooking oil metric tonnes 9.89 55.01 73.52 80
Single-use plastic (SUP) bottles eliminated at City of Dreams Manila and Macau properties million bottles 1.4 29
Single-use plastic (SUP) bottles eliminated at Studio City Towers, NÜWA Macau, Altira Macau and City of Dreams Manila million bottles 4.2 29
Total materials diverted metric tonnes 349 912 997 30, 80
Total materials diverted and waste generated metric tonnes 8275 9699 7680 30, 80
Total non-hazardous waste metric tonnes 9585 7650 81
Waste generation intensity metric tonnes/m² 0.01 0.01 0.01 30

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2030 Report Pages
Ambition for diverting useful materials from disposal against 2019 baseline % 24 28
Ambition for intensity reduction in non-hazardous waste generation (tonnes/m2) against 2019 baseline % 24 28
Diverting useful materials from disposal against 2019 baseline % 5 28
Intensity reduction in non-hazardous waste generation (tonnes/m2) against 2019 baseline % 5 28
Non-hazardous waste generation intensity reduction (tonnes/m2) reduction 0.24 112

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Electricity consumption from non-renewable sources MWh 326937 334380 330337 25, 80
Electricity consumption from renewable sources MWh 1555 1478 1525 25, 80
Energy intensity MWh/m² 0.27 0.27 0.28 80
Energy intensity (in MWh/m²) MWh/m² 0.27 0.27 0.28 25
Fuel consumption from non-renewable sources MWh 51911 47770 58416 25, 80
Total energy consumption MWh 380403 383628 390278 25, 80

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Municipal water m³ 2129685 2119732 2104523 81
Municipal water consumption m³ 2129685 2119732 2104523 33
Recycled water m³ 63120 147549 217714 81
Recycled water consumption m³ 63120 147549 217714 33
Total water consumption m³ 2192806 2267281 2322237 33, 81
Water intensity by floor area m³/m² 1.56 1.6 1.65 33, 81

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2020 2021 2022 2030 Report Pages
Calculated kWh savings, Altira Macau kWh 4890185 5428746 5964319 79
Calculated kWh savings, City of Dreams Macau kWh 14482900 19569473 21758934 79
Calculated kWh savings, City of Dreams Manila kWh 2166354 2340704 2492435 79
Calculated kWh savings, Studio City kWh 9634885 16300899 21116985 79
Fuel and electricity consumption intensity reduction kWh/m² 3 22
Fuel and electricity consumption intensity reduction (kWh/m2) reduction 0.22–0.28 112
Total calculated kWh savings kWh 31174324 43629282 51332673 79

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2022 2030 Report Pages
Annualised water savings from water efficiency measures at Macau and Manila properties m³ over 463600 33
Intensity reduction in water consumption (m3/m2) % 19 28
Water consumption intensity reduction (m3/m2) reduction 0.19 112

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 2021 2022 Report Pages
% of Employees in Corporate and Centralised Services (Including Hong Kong, Singapore, Macau and Japan) 3% 4% 3% 73
% of Employees in Cyprus Property 4% 4% 6% 73
% of Employees in Macau Properties (Including City of Dreams, Studio City, Altira Macau and Mocha Clubs) 70% 71% 69% 73
% of Employees in Manila Property 23% 21% 22% 73
Board Members by Age - Between the age of 30 and 50 % 35% 30% 29% 77
Board Members by Age - Over 50 years of age % 65% 70% 71% 77
Board Members by Age - Under 30 years of age % 0% 0% 0% 77
Board Members by Gender - Female % 25% 24% 24% 77
Board Members by Gender - Male % 75% 76% 76% 77
Change in workforce % 6 91
Corporate Executive Committees by Age - Between the age of 30 and 50 % 47% 44% 38% 77
Corporate Executive Committees by Age - Over 50 years of age % 53% 56% 63% 77
Corporate Executive Committees by Age - Under 30 years of age % 0% 0% 0% 77
Corporate Executive Committees by Gender - Female % 18% 19% 19% 77
Corporate Executive Committees by Gender - Male % 82% 81% 81% 77
Interns participating in DSAL-organised internship programme for local students with special needs 119 40
Interns placed in permanent positions from DSAL-organised internship programme for local students with special needs 53 40
Management by Age - Between the age of 30 and 50 % 82% 81% 80% 77
Management by Age - Over 50 years of age % 17% 19% 20% 77
Management by Age - Under 30 years of age % 1% 1% 1% 77
Management by Gender - Female % 41% 40% 41% 77
Management by Gender - Male % 59% 60% 59% 77
New Hires by Gender - Female number, rate 3.08% 3.31% 535 75
New Hires by Gender - Male number, rate 317 500 652 75
New Hires by Location - Cyprus number, rate 327 75
New Hires by Location - Hong Kong number, rate 15.86% 13.53% 14.59% 75
New Hires by Location - Macau number, rate 386 505 479 75
New Hires by Location - Manila number, rate 2.72% 50 351 75
New Hires by Location - Other locations number, rate 7.72% 25.47% 60.00% 75
New Hires by Location - Singapore number, rate 1 75
Non-management by Age - Between the age of 30 and 50 % 60% 64% 67% 77
Non-management by Age - Over 50 years of age % 17% 18% 18% 77
Non-management by Age - Under 30 years of age % 23% 18% 15% 77
Non-management by Gender - Female % 49% 49% 49% 77
Non-management by Gender - Male % 51% 51% 51% 77
Number of employees 17897 16911 91
Number of female employees in Corporate and Centralised Services (Including Hong Kong, Singapore, Macau and Japan) 310 281 250 73
Number of female employees in Cyprus Property 289 304 405 73
Number of female employees in Macau Properties (Including City of Dreams, Studio City, Altira Macau and Mocha Clubs) 6969 6499 5920 73
Number of female employees in Manila Property 2032 1559 1540 73
Number of male employees in Corporate and Centralised Services (Including Hong Kong, Singapore, Macau and Japan) 413 366 283 73
Number of male employees in Cyprus Property 422 456 568 73
Number of male employees in Macau Properties (Including City of Dreams, Studio City, Altira Macau and Mocha Clubs) 6815 6261 5772 73
Number of male employees in Manila Property 2519 2171 2173 73
Reduction in business volume % 40 91
Total employees in Corporate and Centralised Services (Including Hong Kong, Singapore, Macau and Japan) 723 647 533 73
Total employees in Cyprus Property 711 760 973 73
Total employees in Macau Properties (Including City of Dreams, Studio City, Altira Macau and Mocha Clubs) 13784 12760 11692 73
Total employees in Manila Property 4561 3730 3713 73
Vice President level and above positions filled locally percent 69% 40
Women as percentage of global workforce percent 48% 40

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Employee Turnover by Age - Between the age of 30 and 50 number, rate 2258 13.21% 10.14% 75
Employee Turnover by Age - Over 50 years of age number, rate 339 15.84% 549 75
Employee Turnover by Age - Under 30 years of age number, rate 1462 25.43% 423 75
Employee Turnover by Gender - Female number, rate 19.08% 14.96% 1051 75
Employee Turnover by Gender - Male number, rate 21.90% 16.47% 1087 75
Employee Turnover by Location - Cyprus number, rate 13.42% 75
Employee Turnover by Location - Hong Kong number, rate 76.76% 35.27% 67 75
Employee Turnover by Location - Macau number, rate 2300 1691 1575 75
Employee Turnover by Location - Manila number, rate 31.75% 24.08% 9.85% 75
Employee Turnover by Location - Other Locations number, rate 12.78% 18.90% 20.00% 75
Employee Turnover by Location - Singapore rate 0% 75
New Hires by Age - Between the age of 30 and 50 number, rate 2.29% 358 621 75
New Hires by Age - Over 50 years of age number, rate 2.37% 1.82% 2.08% 75
New Hires by Age - Under 30 years of age number, rate 6.08% 12.30% 503 75

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2020 2021 2022 Report Pages
Reduction in work-related injuries across Macau compared to pre-pandemic 2019 base year % 77.4 61
Reduction in work-related injuries throughout the pandemic compared to 2019 base year % 54.3 63.7 61
Total Recordable Injury Rate - 40-hour work week/total cases 1.59 1.69 2.02 76
Total Recordable Injury Rate - 48-hour work week/total cases 1.33 1.41 1.69 76
Total Recordable Injury Rate - Average 1.46 1.55 1.86 76

Lost days due to work injury.

Indicator Unit 2020 2021 2022 Report Pages
The Group's Total Lost-time Incident Frequency Rate (Group average) per 1000000 hours 7.31 7.75 9.27 43
The Group's Total Recordable Injury Frequency Rate (Group average) per 200000 hours 1.46 1.55 1.86 43
Total Lost-time Injury Frequency Rate - 40-hour work week/total cases 7.97 8.45 10.11 76
Total Lost-time Injury Frequency Rate - 48-hour work week/total cases 6.64 7.04 8.43 76
Total Lost-time Injury Frequency Rate - Average 7.31 7.75 9.27 76
Total lost days due to work injury days 1414 1339 1390 76

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2022 Report Pages
Number of colleagues who completed training courses on nutrition and healthy eating in Macau 1826 61
Percentage of Macau colleagues who completed Government Patriotic Exhibit % 90 49
Percentage of employees who received training (overall) percent 96.4 86
Percentage of management employees who received training percent 95.2 86
Percentage of non-management employees who received training percent 96.5 86

The average training hours completed per employee by gender and employee category.

Indicator Unit 2020 2021 2022 Report Pages
Average training hours completed per employee - Management - Female hours 15.74 24.5 20.03 76
Average training hours completed per employee - Management - Male hours 24.65 20.14 15.33 76
Average training hours completed per employee - Non Management - Female hours 104.29 131.5 204.82 76
Average training hours completed per employee - Non Management - Male hours 95.26 105.01 161.64 76
Average training hours completed per employee, Management, Female hours 15.74 24.5 20.03 40
Average training hours completed per employee, Management, Male hours 24.65 20.14 15.33 40
Average training hours completed per employee, Non-management, Female hours 104.29 131.5 204.82 40
Average training hours completed per employee, Non-management, Male hours 95.26 105.01 161.64 40

Number of suppliers by geographical region.

Indicator Unit 2021 2022 Report Pages
Global chemical spend by sustainability rating for Macau and Manila HK$ million 11.84 9.15 57

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2022 Report Pages
Percentage change in global chemical spend by sustainability rating for Macau and Manila -23% 57
Proportion of chemicals rated Green or Amber close to 90% 57

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2022 Report Pages
Increase in sustainable seafood purchased by weight in Manila compared to 2021 % 12 57
Proportion of sustainable seafood purchased by weight for Macau and Manila % 19 57
Proportion of sustainable seafood purchased by weight in Manila % 34 57

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2022 Report Pages
Number of Macau schools participating in Youth Star Talent Contest 56 49
Number of children benefiting from volunteer activities in Macau 400 49
Number of youth from Macau schools participating in Youth Star Talent Contest 900 49

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2008-2021 (cumulative) 2022 Report Pages
Charitable contributions (HK$) million HK$ 181.1 63.9 49
Number of colleagues who attended National Security Exhibit in Macau 1200 49
Number of colleagues who completed Government Patriotic Exhibit in Macau 10000 49
Number of volunteering initiatives across Macau, Manila, and Cyprus 2000 49
Number of volunteering participants across Macau, Manila, and Cyprus 22000 49
Surplus linen donated to people in need in Manila through Bahay Aruga kg 4100 49

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Direct GHG Emissions (Scope 1) metric tonnes CO2e 16331 14842 17152
HFC Emissions metric tonnes CO2e 5095 4510 4713
Indirect Energy Emissions (Scope 2) metric tonnes CO2e 207018 212111 210353
Mobile Combustion Emissions metric tonnes CO2e 5965 5095 7467
Scope 3 GHG Emissions (Business Travel) metric tonnes CO2e 612
Scope 3 GHG Emissions (Capital Goods) metric tonnes CO2e 200438
Scope 3 GHG Emissions (Downstream Leased Assets) metric tonnes CO2e 30579 32697 31175
Scope 3 GHG Emissions (Employee Commuting) metric tonnes CO2e 6412
Scope 3 GHG Emissions (Fuel and Energy-related Activities (Not Included in Scope 1 or Scope 2)) metric tonnes CO2e 35588 56882 56034
Scope 3 GHG Emissions (Purchased Goods/Services) metric tonnes CO2e 81164
Scope 3 GHG Emissions (Upstream Leased Assets) metric tonnes CO2e 195
Scope 3 GHG Emissions (Upstream Transportation and Distribution) metric tonnes CO2e 414
Scope 3 GHG Emissions (Waste Generated in Operations) metric tonnes CO2e 1181
Scope 3 GHG Emissions Intensity (By Area) metric tonnes CO2e/m2 0.27
Total GHG Emissions Intensity (By Area) metric tonnes CO2e/m2 0.01 0.01 0.01
Total Other Indirect Energy Emissions (Scope 3) metric tonnes CO2e 66167 89579 377625

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022
Hazardous Electronic Waste metric tonnes 17
Hazardous Waste (Used Batteries) metric tonnes 10
Total Hazardous Waste metric tonnes 110 30
Total Hazardous Waste Intensity (By Product Volume) metric tonnes/m³ 0.00008 0.00002

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Glass Waste metric tonnes 12.43 66.33 152.08
Non-Hazardous Waste Incineration metric tonnes 6786 7624 5657
Non-Hazardous Waste Landfilling metric tonnes 1140 1163 1026
Non-Hazardous Waste Recycled metric tonnes 313 720 735
Paper Waste metric tonnes 210.2 326.3 310.13
Plastic Waste metric tonnes 4.04 102.08 80.29
Total Non-Hazardous Waste Incineration metric tonnes 6786 7624 5657
Total Non-Hazardous Waste Intensity (By Area) metric tonnes/m² 0.01 0.01 0.01
Total Non-Hazardous Waste Intensity (By Unit Product) metric tonnes/m³ 0.007 0.005

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit
GHG Emissions Reduction Compared to Last Year metric tonnes of CO2e
Percentage of Reduction in GHG Intensity Compared to Last Year percent

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2030
Non-Hazardous Waste Intensity Reduction Compared to Last Year (By Area) reduction 0.24
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year % 24

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Energy Consumption Intensity (By Area) MWh/m² 0.27 0.27 0.28
Percentage of Renewable Energy Consumption % 0.41 0.39 0.39
Renewable Energy Consumption MWh 1555 1478 1525
Total Energy Consumption MWh 380403 383628 390278
Total Non-Renewable Fuel Consumption MWh 51911 47770 58416

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Municipal Water Consumption m³ 2129685 2119732 2104523
Recycled Water Percentage % 2.88 6.51 9.37
Recycled Water Usage m³ 63120 147549 217714
Water Consumption m³ 2192805 2267281 2322237

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2020 2021 2022 2030
Energy Consumption Reduction Compared to Last Year kWh 31174324 43629282 51332673
Energy Consumption Reduction Percentage Compared to Last Year %
Target Energy Consumption Reduction Percentage Compared to Last Year percent
Target Energy Consumption Reduction Percentage by 2030 Compared to 2021 reduction 0.22–0.28

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2030
Target Water Consumption Reduction Percentage Compared to Last Year % 19

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020 2021 2022
Number of Female Employees 8643 8115
Number of Interns 119
Number of Male Employees 9254 8796
Number of New Employees (Female) 296 286 535
Number of New Employees (Hong Kong) 45 28 27
Number of New Employees (Male) 317 500 652
Number of New Employees in Macau 386 505 479
Number of New Employees in Overseas 192 253 682
Number of Total Employees 19779 17897 16911
Percentage of Employees Aged 30-50 % 60 64 67
Percentage of Employees Aged Above 50 % 17 18 18
Percentage of Employees Aged Below 30 % 23 18 15
Percentage of Employees in Hong Kong % 3 4 3
Percentage of Employees in Macau % 70 71 69
Percentage of Employees in Overseas % 27 25 28
Percentage of Female Employees percent 49 49 48
Percentage of Male Employees % 51 51 52

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2020 2021 2022
Turnover Rate of Employees Aged 30-50 % 18.47 13.21 10.14
Turnover Rate of Employees Aged Above 50 % 10.03 15.84 17.84
Turnover Rate of Employees Aged Below 30 % 35.14 25.43 18.16
Turnover Rate of Employees in Hong Kong % 76.76 35.27 35.26
Turnover Rate of Employees in Macau % 16.22 12.87 13.08
Turnover Rate of Employees in Singapore % None None
Turnover Rate of Female Employees % 19.08 14.96 12.94
Turnover Rate of Male Employees % 21.9 16.47 12.37

Lost days due to work injury.

Standard Indicator Unit 2020 2021 2022
Lost Days Due to Work-related Injuries days 1414 1339 1390
Lost Time Injury Frequency Rate (LTIFR/LTIR) per 1000000 hours 7.31 7.75 9.27

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022
Percentage of Employees Trained percent 96.4
Percentage of Trained General Employees percent 96.5
Percentage of Trained Senior Management percent 95.2

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2020 2021 2022
Average Training Hours (Female) hours 60.015 78 112.425
Average Training Hours (General Staff) hours 99.775 118.255 183.23
Average Training Hours (Male) hours 59.955 62.575 88.485
Average Training Hours per Employee hours 59.985 70.2875 100.455

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2022
Number of Participations in Volunteer Activities 22000
Number of Volunteer Activities Sessions 2000
Total In-kind Donations kg 4100
Total Public Welfare Donations million HK$ 63.9
Total Social Investment million HK$ 63.9